call centre supervisor Jobs in Uae Jobs In Sharjah

call centre supervisor

customer service supervisor Jobs in Uae Jobs In Sharjah

customer service supervisor

floor supervisor - lifestyle restaurants Jobs in Uae Jobs In Sharjah

floor supervisor - lifestyle restaurants

housekeeping room attendant Jobs in Uae Jobs In Sharjah

housekeeping room attendant

hr executive

guest experience supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25193141
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Sheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 모든 고객 체크인, 고객 신원 확인, 결제 수단 확인, 객실 배정, 객실 키 활성화/발급을 처리합니다. 각 고객의 요구 사항에 따라 정확한 계정을 설정합니다. Marriott Bonvoy 정보를 입력합니다. 요금이 일치하는지 확인하고, Market Code, 예외 사항을 문서화합니다. 객실 키를 발급하기 전에 안전하게 결제하고 청구를 확인/조정합니다. 일일 보고서/로그/비상사태 목록을 확인하고 검토합니다. 계산 및 결산 보고서를 작성합니다. 길 찾기 및 숙소 정보를 확인하는 고객의 요청을 수용하고 필요한 경우 적절한 직원에게 연락합니다. 요청이 충족되었는지 확인하기 위해 후속 조치를 취합니다. 모든 결제 유형, 바우처, 지급액 및 요금을 처리합니다. 근무 시작과 종료 시 금액을 세고 안전하게 보호합니다. 수동 승인을 받고 모든 회계 절차를 따릅니다. 도난에 대한 고객 신고를 손실 방지/보안팀에 알립니다.
 
 
 직원 교육, 평가, 상담, 동기 부여 및 코칭을 통해 경영진을 지원하고, 공정한 대우를 보장하며, Open Door Policy의 롤 모델이자 첫 번째 소통 창구 역할을 합니다. 긍정적인 업무 관계를 개발/유지하고, 팀이 공동의 목표를 달성하도록 지원하며, 직원의 우려 사항을 경청하고 적절히 대응합니다. 회사 정책 및 절차 준수, 사고, 부상 및 안전하지 않은 작업 환경을 관리자에게 보고, 안전 교육 및 인증 이수, 단정하고 전문적인 용모 유지, 독점 정보의 기밀 유지, 회사 자산 보호. 고객을 환영하고 인정하기, 고객의 서비스 요구 사항을 예상하고 해결해 주기, 장애가 있는 사람을 돕기, 고객에게 진심으로 감사하기. 명확하고 전문적인 언어를 사용하여 말하기, 정확하고 완벽하게 문서를 준비하고 검토하기, 적절한 에티켓을 사용하여 전화 받기. 품질 준수 확인하기. 컴퓨터/POS 시스템을 사용하여 정보를 입력하고 위치를 파악합니다. 장시간 서 있거나, 앉거나, 걷기. 10파운드 이하의 물체를 도움 없이 이동, 들어올리기, 운반, 밀기, 당기기, 놓기 등을 할 수 있습니다. 상사의 요청에 따라 기타 합리적인 직무를 수행합니다.
 
 
 
 메리어트 인터내셔널은 기회 균등 고용주로서 모두를 환영하고 기회에 대한 접근성을 제공하기 위해 최선을 다하고 있습니다. 우리는 직원 개개인의 고유한 배경을 가치 있게 여기고 존중하는 환경을 적극적으로 조성합니다. 우리의 최대 강점은 직원들의 문화, 재능, 경험이 풍부하게 어우러져 있다는 점입니다. 우리는 장애인, 재향군인 및 관련 법률이 보호하는 기타 모든 기준을 포함하여, 어떠한 보호 대상 기준에 대해서도 차별하지 않기 위해 최선을 다하고 있습니다.
 
 
 
 쉐라톤 패밀리와 함께 하시면 글로벌 커뮤니티의 일원이 될 수 있습니다. 1937년에 탄생한 쉐라톤은 함께 모여 소통하며, 서로를 연결시켜 주는 교류의 장입니다. 쉐라톤의 직원들은 전 세계 400개 이상의 커뮤니티에서 소속감을 쌓고 있습니다. 쉐라톤은 매력적인 경험과 사려 깊은 서비스를 통하여 고객을 초대하고, 환영하며, 교류할 수 있도록 돕습니다. 만약 여러분이 의미 있는 고객 경험을 제공하고자 하는 팀 플레이어가 되고자 한다면 쉐라톤과 함께 채용 기회를 살펴 보시기 바랍니다. '세계의 모임 장소'가 되겠다는 우리의 사명에 동참해 보세요. 쉐라톤 호텔 &amp; 리조트에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오
 
 에 합류하게 됩니다
 
 . 최선
 
 을 다해 일하고
 
 , 목표
 
 를 향해
 
 달리며, 훌륭한 글로벌 팀
 
 의 일원으로
 
 최고의 나를 만들고 싶다면 쉐라톤 호텔 &amp; 리조트의 문을 두드리세요.
</div>

Guest Experience Supervisor

Citymax Hotels by Landmark Group

<div>
 About the Company: We are looking for a Front Office Associate to be the first point of contact for our guests. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Preferred Arabic speaker.About the Role: The Front Office Associate will be responsible for ensuring a positive experience for guests from the moment they arrive until they depart.Responsibilities:Register and room all guest arrivals according to established proceduresPerform check in, check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money received at end of the Shift.Cash hotel guests' personal and travelers&rsquo; vouchers and assist with currency exchangeKeep abreast of all modifications to accounting policies and proceduresAttend to guests' request at all timesKnowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programsAttend to guest's complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assistEnsure that the guests depart the hotel with a positive impression of hotel servicePerform the audit balances and prepare all reports for audit in an orderly fashionWhen on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivalsMaintain comprehensive knowledge of standard reservation proceduresMaintain exemplary department standards of behavior and appearance and attitudeEnsure front desk work area is kept clean and in an orderly state at all timesIs fully aware of the Credit policy and adhere to policies and proceduresUpsells the hotel to guests whenever the opportunity arises.Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.Blocks and pre-registers rooms according to reservation requests.Blocks rooms for arriving guests according to set procedures.Makes and follows through room-rate-name changes.Immediately processes all checked-in registration cards and sets up an accurate folio in the system.Types all pre-registered and NSR key envelopes prior to guest arrival.Double checks accuracy of pre-registration, room allocation and keys in the key jacket.Attends to every guest requests the best way possible.Keeps informed of the hotel&rsquo;s emergency procedures.Checks supplies weekly in the work area and requisitions accordingly.Keeps updated on the system operation and procedures.Performs other duties as may be assigned from time to time.Updates the Guest experience software with the requisite details.Perform related duties and special projects assigned by Supervisor and manager.Qualifications:Proven work experience as a Receptionist, Front Office Representative, or similar role.Proficiency in Microsoft Office Suite.Hands-on experience with office equipment (e.g. fax machines and printers).Professional attitude and appearance.Solid written and verbal communication skills.Ability to be resourceful and proactive when issues arise.Excellent organizational skills.Multitasking and time-management skills, with the ability to prioritize tasks.Customer service attitude.High school degree; additional certification in Office Management is a plus.
</div>

Front Office Associate

Flare Burger LLC

Job description:Job description:Job Title: Waiter/WaitressLocation: Flare Burger, Salary: (based on experience) Job Type: Full-time Reports To: Restaurant Supervisor / ManagerJob Summary:Flare Burger is looking for enthusiastic and customer-focused Waiter/Waitress to join our front-of-house team in Ras Al Khaimah. You will be responsible for providing friendly, efficient service to ensure a great dining experience for every guest.Key Responsibilities:<ul><li>Greet guests in a warm and friendly manner.</li><li>Take customer orders accurately and input them into the POS system.</li><li>Serve food and beverages in a timely and professional manner.</li><li>Ensure tables are clean, set, and ready for customers at all times.</li><li>Handle customer inquiries and complaints politely and efficiently.</li><li>Communicate effectively with kitchen and other service staff.</li><li>Assist in preparing takeaway/delivery orders when required.</li><li>Follow all hygiene and food safety guidelines.</li><li>Support the team with opening, closing, and cleaning duties.</li></ul>Requirements:<ul><li>Previous experience as a waiter/waitress or in customer service (preferred).</li><li>Good communication skills in English (Arabic is a plus).</li><li>Positive attitude, reliability, and strong team spirit.</li><li>Presentable and well-groomed appearance.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul>Job Type: Full-timeJob Type: Full-timeJob Type: Full-timePay: AED1,800.00 - AED2,200.00 per month

waiter/waitress

East Coast Vacation Homes

Job Title: Receptionist &amp; Reservations SecretaryCompany:North Coast Real Estate Location:Muwailih / Sharjah, UAEJob Summary:We are seeking a professional, organized, and customer-oriented Receptionist &amp; Reservations Secretary to join our Vacation Homes team. The ideal candidate will be responsible for welcoming guests, managing reservations, maintaining office administration, and ensuring smooth daily operations at the front desk.Accommodation or transportation allowance may be provided.Key Responsibilities:<ul><li>Guest Relations:</li><li>Welcome guests and visitors with a friendly and professional attitude.</li><li>Provide information about available vacation homes, services, and local attractions.</li><li>Handle guest inquiries, complaints, and requests promptly and efficiently.</li><li>Reservations Management:</li><li>Manage booking inquiries through phone, email, and online platforms (Airbnb, Booking.com, etc.).</li><li>Update and maintain the reservation system and calendar.</li><li>Confirm bookings, prepare invoices, and coordinate check-in/check-out schedules.</li><li>Administrative &amp; Secretarial Duties:</li><li>Maintain organized records of clients, contracts, and correspondence.</li><li>Prepare reports, meeting minutes, and basic accounting entries.</li><li>Support management with scheduling, filing, and document preparation.</li><li>Assist in marketing and communication tasks, including social media updates and guest reviews follow-up.</li><li>Office Coordination:</li><li>Answer phone calls, route messages, and manage email correspondence.</li><li>Ensure office supplies and materials are adequately stocked.</li><li>Liaise with housekeeping, maintenance, and operations teams to ensure guest satisfaction.</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Hospitality, or related field.</li><li>Minimum 1&ndash;2 years of experience in reception, reservations, or administrative roles (preferably in hospitality or real estate).</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong organizational, multitasking, and problem-solving abilities.</li><li>Proficient in MS Office (Word, Excel, Outlook) and reservation platforms.</li><li>Professional appearance and positive attitude.</li></ul>Working Conditions:<ul><li>Full-time position based in Muwailih/ Sharjah.</li><li>May include weekend or holiday shifts as required.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Receptionist/Secretary

Want More

Overview Crane operator in Sharjah, UAE. This position requires experience with crane operation and safety protocols. Job Summary We are seeking a highly experienced Crane Operator to join our team in Sharjah. The ideal candidate should have extensive experience with operating a crane and be familiar with safety protocols. This position is responsible for ensuring the safe and efficient operation of the crane during construction projects. The successful candidate will be someone who is reliable, has great communication skills, and is willing to work hard. Job Responsibilities <ul><li>Operate a crane using controls to lift, move, and place equipment or other materials in order to complete construction projects</li><li>Follow all safety protocols for operating the crane and working on construction sites</li><li>Perform maintenance on cranes as directed by supervisor</li><li>Ensure that any defects are reported immediately to the supervisor</li><li>Demonstrate excellent communication skills when relaying information from the supervisor to other team members</li><li>Ensure that all tasks related to operating a crane are completed accurately and efficiently</li></ul> Education High school diploma or equivalent is required; certification in crane operations may be beneficial but is not mandatory. Experience A minimum of 5 years of experience as a Crane Operator is required; prior experience in Sharjah or elsewhere in the Middle East region is an advantage.

Crane operator

Apt Resources Pvt.Ltd.

Apt Resources is seeking a dedicated Floor Supervisor for dynamic lifestyle restaurants. The successful candidate will play a vital role in ensuring excellent service delivery, managing daily operations, and leading a team of service staff. This position requires strong leadership skills, a passion for the hospitality industry, and a commitment to maintaining the highest standards of customer satisfaction.
 
Requirements: 
<ul>
<li>Proven experience as a Floor Supervisor or in a similar role within the restaurant or hospitality industry</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong leadership abilities to motivate and develop a team</li>
<li>Ability to handle high-pressure situations and resolve conflicts</li>
<li>Knowledge of restaurant operations, including health and safety regulations</li>
<li>Flexibility to work various shifts, including weekends and holidays</li>
</ul>
Benefits: 
As per market standards

Floor Supervisor - Lifestyle Restaurants

Air Arabia

<div>
 
 Special Note
 
 
 
 We are excited to invite candidates to our upcoming
 
 Recruitment Drive in Casablanca, Morocco
 
 !
 
 
 This is a great opportunity to join as a cabin crew with our dynamic team. Full event details, including venue and schedule, will be shared
 
 2&ndash;3 days prior to the event
 
 .
 
 
 Stay tuned &mdash; we look forward to meeting you soon!
 
 
 
 Job Purpose
 
 
 
 Acts as Air Arabia&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Conduct
 
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
 
 
 </li>
 </ul>
 
 Safety Measures
 
 
 
 <ul>
 <li>
 Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
 </li>
 <li>
 Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
 </li>
 <li>
 Administers first aid to passengers where necessary.
 </li>
 <li>
 Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
 </li>
 <li>
 Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
 </li>
 <li>
 Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
 </li>
 <li>
 Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
 </li>
 <li>
 Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
 
 
 </li>
 </ul>
 
 Crosschecking And Reports
 
 
 
 <ul>
 <li>
 Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
 </li>
 <li>
 Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
 </li>
 <li>
 Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
 </li>
 <li>
 Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
 </li>
 <li>
 Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
 </li>
 <li>
 Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
 </li>
 <li>
 Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
 
 
 </li>
 </ul>
 
 Important Requirements
 
 
 
 <ul>
 <li>
 Age: Between 20 to 32 years
 </li>
 <li>
 Minimum Height: 160 cm (Female), 170 cm (Male)
 </li>
 <li>
 Weight: To be in proportion to Age and Height
 </li>
 <li>
 Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
 </li>
 <li>
 Medically/ Physically fit to perform Cabin Crew duties
 </li>
 <li>
 Ability to swim with aid of a flotation device
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety and Emergency Procedures are an added value.
 </li>
 <li>
 Fit to fly, has good general health, no serious medical conditions or chronic diseases.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Language: Must be fluent in Written and Spoken English.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fresh graduates are encouraged to apply for this role.
 </li>
 <li>
 Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
 </li>
 <li>
 Active cabin crew license is an advantage.
 </li>
 <li>
 Capable of working in shift pattern and for extended working hours.
 </li>
 <li>
 Shows high flexibility and adaptability to frequent changes and busy schedules.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
 </li>
 </ul>
</div>

Cabin Crew (UAE-based) - Casablanca, Morocco Recruitment Drive

Explore 587+ Guest experience supervisor in Uae Jobs In Sharjah this December. Find roles across top companies and apply now to boost your career.