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guest experience expert

guest relation officer female

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As a Guest Relation Officer, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Guest Relation Officer is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division
 
 
 
 Qualifications
 
 
 
 The potential candidate must ideally have:
 
 
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 A relevant degree or diploma in Hospitality or Tourism management.
 </li>
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 Minimum 2 years' work experience hotel operations.
 </li>
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 Good problem solving, administrative and interpersonal skills are a must.
 </li>
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 Arabic language skills is a must
 </li>
 </ul>
</div>

Guest Relation Officer (Female)

RECAFCO

We Are Hiring: Graphic Designer (Female)We are looking for a creative and talented Female Graphic Designer to join our team.Requirements:<ul><li>Female candidate Only</li><li>Proven experience as a Graphic Designer</li><li>Strong skills in Adobe Photoshop, Illustrator, and InDesign</li><li>Ability to create designs for social media, marketing materials, and branding</li><li>Good understanding of layout, typography, and color theory</li><li>Creative, detail-oriented, and able to meet deadlines</li><li>Ability to work independently and within a team</li></ul>Preferred:<ul><li>Experience in digital marketing and social media content</li><li>Basic knowledge of video or motion graphics is an advantage</li><li>Portfolio required</li></ul>Location: Kuwait Availability: Immediate / As per company requirementInterested candidates may send their CV and portfolio: careers@recafco.comJob Type: Full-timeWork Location: In personJob Type: Full-time

Graphic Designer- Female Only

AEON

Role OverviewRetail Sales Associates are responsible to ensure smooth store operations and excellent customer service.Key Responsibilities<ul><li>Greeting customers, answering questions, providing product information, and assisting shoppers in finding items that meet their needs, creating a welcoming and helpful environment.</li><li>Operating the point-of-sale (POS) system, processing payments, handling returns and exchanges, and promoting current sales, promotions, and loyalty programs to drive revenue.</li><li>Receiving stocks, restocking shelves, conducting stock counts, and reporting low stock or discrepancies to management.</li><li>Maintaining a clean, organized, and visually appealing sales floor, arranging displays, and ensuring products are presented according to company standards.</li><li>Monitoring the sales floor, reporting suspicious activity, and following store security policies.</li><li>Working with colleagues to achieve sales targets, meet store goals, and contribute to a positive team environment.</li></ul>Startup Expectations (Very Important)<ul><li>Ability to work proactively with minimal supervision</li></ul>Qualifications &amp; Experience<ul><li>Associate's degree or Diploma</li><li>Good communication and customer service skills</li><li>Excellent selling skills</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you hold a valid work permit in Kuwait under article 18 (transferable)?</li><li>Are you female? (Note: This job is for female clothing line which requires female candidates only)</li><li>Do you speak Arabic Fluently?</li></ul>

Retail Sales Associate

H Professional Group General Trading Co.

Job Title: Human Resources SupervisorLocation: KuwaitNationality: Egyptian (Female)Availability: Immediate joining preferredJob Description:We are seeking an experienced Human Resources Supervisor to manage and oversee core HR functions. The ideal candidate must have strong knowledge of Kuwait Labor Law and hands- on HR operations experience.Key Responsibilities-Conduct interviews and coordinate the recruitment and selection process-Maintain and update personnel files and employee records-Prepare and process monthly payroll accurately and on time-Ensure compliance with Kuwait Labor Law and company policies-Support general HR administration and reporting as requiredRequirements:- Egyptian nationality (Female)- Proven experience in HR operations- Strong knowledge of Kuwait Labor Law- Good communication and organizational skills- Ability to join immediatelySalary &amp; BenefitsTo be discussed during the interviewInterested candidates may apply by sending their CV at WhatsApp 67772676or email at hr@hpgroups.coJob Type: Full-timePay: Up to KD400.000 per month

HR Supervisor Local Recruitment Only (Applicants Currently Residing in Kuwait)

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 About The Role
 
 
 
 The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office, reporting to the Front Desk Manager.
 
 
 
 What You Will Do
 
 
 
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 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
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 Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
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 Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
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 Resolves guest complaints, and find opportunities to recognize and personalize the service
 </li>
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 experience for all guests
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
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 One + years' experience working within a luxury hotel or similar environment is considered an asset
 </li>
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 Excellent interpersonal skills and communication skills
 </li>
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 Cross cultural sensitivity, and customer service orientation
 </li>
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 Guest centricity and understanding the importance of guest&rsquo;s preferences.
 </li>
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 Excellent communication skills in both English and Arabic.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
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 Full board single accommodation in a high-quality, well-resourced compound.
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 Complimentary nights at Four Seasons Hotels worldwide.
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 Paid home leave tickets.
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 Quality employee meals.
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 Free transportation to and from work.
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 High-speed Wi-Fi in staff accommodation and transport.
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 Regular social and sporting events.
 
 
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 </ul>
 
 Work Authorization
 
 
 
 Hotel will apply for the work authorization for the successful candidate
 
 
 We look forward to receiving your application!
</div>

Front Desk Receptionist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26009326
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Courtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert

Hudson Manpower

<div><h2 class="jobSectionHeader">Job Overview</h2>
We are seeking a highly skilled and experienced Operations Manager to oversee our premium dining restaurants. The successful candidate will be responsible for managing day-to-day operations, ensuring the restaurants operate efficiently, effectively, and to the highest standards of quality and service. The Operations Manager will work closely with senior management, culinary teams, and front-of-house staff to meet business objectives, deliver exceptional guest experiences, and achieve financial targets.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
Operational Management:<ul><li>
Develop and implement operational policies and procedures to ensure smooth restaurant operations</li><li>
Monitor restaurant performance metrics and identify opportunities for improvement</li><li>
Manage inventory, supplies, and equipment to maintain optimal stock levels</li><li>
Maintain a safe and sanitary working environment for all staff and guests</li><li>
Ensure compliance with all health, safety, and regulatory requirements</li></ul>
Financial Management:<ul><li>
Develop annual budgets for the restaurants and monitor performance against targets</li><li>
Ensure restaurants operate within budget, making appropriate adjustments as necessary</li><li>
Review and analyze financial statements to identify trends and opportunities for improvement</li><li>
Develop and implement strategies to increase revenue and reduce costs</li></ul>
Staff Management:<ul><li>
Recruit, train, and develop high-performing staff at all levels of the organization</li><li>
Develop and implement employee engagement and retention programs</li><li>
Ensure staff are motivated, well-trained, and equipped to deliver exceptional guest experiences</li><li>
Build and maintain strong relationships with culinary teams, front-of-house staff, and senior management</li></ul>
Guest Experience:<ul><li>
Ensure all guests receive exceptional service and that restaurants deliver on brand promise</li><li>
Develop and implement programs to enhance the guest experience</li><li>
Monitor guest feedback and use insights to inform future initiatives</li><li>
Identify opportunities to increase customer loyalty and repeat business</li></ul>
Reports To: Group President<h2 class="jobSectionHeader"> 
Qualifications and Requirements</h2><ul><li>
Bachelor's degree in Hospitality Management or related field</li><li>
Minimum 10 years of experience in restaurant management, with at least 5 years in a leadership role</li><li>
Proven track record of success in managing high-end, premium dining restaurants</li><li>
Strong financial acumen and experience managing budgets and financial statements</li><li>
Excellent communication and interpersonal skills</li><li>
Exceptional problem-solving and decision-making abilities</li><li>
Strong leadership and staff management skills</li><li>
Ability to work under pressure and meet tight deadlines</li><li>
Passion for delivering exceptional guest experiences</li></ul></div>

Country Operations Manager - Restaurants

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