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guest relations supervisor Jobs in Doha Qatar

guest relations supervisor

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guest relations officer

Helpline Group

Job Title: Government Relations Officer (PRO)Location: Qatar Job Type: Full-TimeJob Description: We are seeking an experienced and dynamic GRO to join our team in Qatar. The ideal candidate will be responsible for managing government-related processes, ensuring compliance with local laws and regulations, and maintaining positive relationships with various authorities and stakeholders.Key Responsibilities:<ul><li>Handle all government-related documentation, including visa applications, renewals, and cancellations.</li><li>Ensure compliance with Qatar's labor and immigration laws and regulations.</li><li>Liaise with government authorities, ministries, and other regulatory bodies.</li><li>Maintain proper documentation and records for all government-related processes.</li><li>Stay updated with changes in government regulations and procedures.</li><li>Provide advice and guidance to management on legal and compliance matters.</li></ul>Requirements: Proven experience as a Government Relations Officer (PRO) in Qatar. Strong knowledge of Qatar's labor laws, visa processes, and government regulations. Excellent communication and interpersonal skills. Proficiency in Arabic and English (both spoken and written). Valid Qatar driving license is an advantage. Strong organizational and documentation skills.If you are a proactive professional with experience in public relations and government processes, we&rsquo;d love to hear from you!Job Types: Full-time, PermanentLicense/Certification:<ul><li>driving license (Required)</li></ul>

Female Government Relations Officer - Arabic

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.
 
 
 <ul>
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 Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
 </li>
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 Support the Front desk team in coordinating guest services and activities
 </li>
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 Oversee check-in and check-out processes, ensuring smooth and efficient operations
 </li>
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 Collaborate with other departments to fulfill guest needs and resolve issues
 </li>
 <li>
 Train and mentor guest relations staff to maintain high service standards
 </li>
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 Assist in creating and implementing guest satisfaction initiatives
 </li>
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 Monitor and analyze guest feedback to identify areas for improvement
 </li>
 <li>
 Participate in special events and VIP guest arrangements
 </li>
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 Ensure compliance with hotel policies and local regulations
 </li>
 <li>
 Assist in managing the guest relations budget and resources
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in hotel management or related field
 </li>
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 Previous experience in Front Office or Guest Services
 </li>
 <li>
 Good Communication skills
 </li>
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 Experience with Front Office Systems
 </li>
 <li>
 Good English skills, both written and spoken and Russian is a plus
 </li>
 </ul>
</div>

Assistant Guest Relations Manager

Aspire Global Human Resources

<ul><li>Guest relation Officer (preferably Lady Arabic speaker)</li></ul>&ensp;&ensp;Single hiring status&ensp;&ensp;Shared room in a shared Apartment&ensp;&ensp;monthly salary bracket from 2,000 - 2,500 Qatar Riyal&ensp;&ensp;Every 2 years air ticketWe are seeking individuals who are professional, well-groomed, and experienced in high-end hospitality or event environments.Please mail your CV with your latest photo to connect@aspireglobal-hr.comJob Type: Full-timePay: QAR2,000.00 - QAR2,500.00 per month

Guest Relation Officer (preferably Lady Arabic speaker)

Hyatt

<div><div>Summary<div>
At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.</div></div><div> 
Qualifications<div><div>
Qualifications 
<ul><li>Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li></ul></div><ul><li>Minimum 2 years work experience as Guest Service Officer in hotel operations.</li><li>Good customer service, communications and interpersonal skills are necessary.</li><li>Schedule flexibility is necessary and ability to multi-task.</li></ul></div></div></div>

GUEST SERVICES OFFICER

Inspire Management Training Center

We are hiring an In-Villa Hostess to provide exceptional, personalized guest service within our luxury villas. The ideal candidate will ensure every guest enjoys a seamless and memorable stay by anticipating their needs, coordinating villa services, and maintaining the highest standards of hospitality. The In-Villa Hostess will serve as the main point of contact for guests, offering warm, professional, and discreet service throughout their stay.Key Responsibilities:<ul><li>Welcome guests upon arrival and assist with check-in and check-out procedures.</li><li>Deliver personalized and attentive service, ensuring guests feel valued and comfortable.</li><li>Coordinate with housekeeping, maintenance, and culinary teams to ensure the villa is perfectly prepared at all times.</li><li>Handle guest inquiries, special requests, and arrangements efficiently and with care.</li><li>Monitor and maintain villa cleanliness, amenities, and presentation.</li><li>Proactively identify and resolve guest concerns to ensure complete satisfaction.</li><li>Provide information about villa facilities, resort activities, and local experiences.</li><li>Uphold guest privacy and confidentiality at all times.</li><li>Maintain accurate records of guest preferences and feedback for future reference.</li></ul>Qualifications, Experience, and Skills:<ul><li>Diploma or Bachelor&rsquo;s degree in Hospitality Management or a related field.</li><li>Minimum 2-3 years of experience in guest relations, butler service, or front office roles within a luxury hotel, resort, or villa setting.</li><li>Excellent communication and interpersonal abilities.</li><li>Fluent in English (additional languages are an advantage).</li><li>Strong attention to detail and organizational skills.</li><li>Positive, professional, and service-oriented attitude.</li><li>Ability to multitask and work efficiently under pressure.</li><li>Proficiency in MS Office and Property Management Systems (PMS).</li></ul>Benefits:<ul><li>Competitive salary Package</li><li>Accommodation, Transportation, and duty meals will be provided by the employer</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>In-Villa Hostess in luxury 5star hotels: 2 years (Required)</li></ul>Language:<ul><li>Swahili and English (Required)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Villa Hostess

Marriott International

<div>Additional Information 
Job Number25170520 
Job CategoryRooms &amp; Guest Services Operations 
LocationElement West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Night Supervisor- Element West Bay Doha

<div>Additional Information 
Job Number25176835 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
#LI-NR1</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Relations Supervisor

Explore 646+ Guest relations officer in Doha Qatar this November. Find roles across top companies and apply now to boost your career.