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general cashier/ accounts receivable omani only Jobs in Muscat Oman

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guest service agent associate omani only

Hilton

<div>
 A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 
 Summary Of Position
 
 
 
 Responsible for providing friendly, efficient and professional service to the guests for all aspects related to front office. To be a touch point for the guests at arrival, departure and throughout their stay. To anticipate guest needs, efficiently handle cash transactions and provide guests with the highest level of service while adhering to Hilton Worldwide standards.
 
 
 
 Reporting Line
 
 
 :
 
 Front Desk Supervisor &gt; Reception Manager
 
 
 &gt; Guest Operations Manager
 
 
 
 Summary of Responsibilities:
 
 
 
 Responsibilities and essential job functions include but are not limited to the following:
 
 
 <ul>
 <li>
 Execute duties as assigned by the management, FOM or the GS Supervisor FO.
 </li>
 <li>
 To ensure proper grooming standards are being followed with proper body poster and natural smile being ready to serve our guests.
 </li>
 <li>
 Ensure all FO areas (Front Desk, Luggage Room &amp; Lobby area) are clean and tiddy.
 </li>
 <li>
 To ensure working area is properly stacked with operational stationary and request additional whenever required.
 </li>
 <li>
 Monitor the FO stocks and action accordingly.
 </li>
 <li>
 Ensure The Shop is properly stacked with goods and communicate with F&amp;D if further action is required.
 </li>
 <li>
 Be a reliable member of the Guest Service FO Team and a collaborative colleague whose passion for hosting can be observed every day.
 </li>
 <li>
 To work, maintain &amp; exceed departmental targets as well as individual targets of HH Enrollments, Upselling (Rooms &amp; Meals), Stay Experience, KIPSU &amp; Guest preferences (CRM).
 </li>
 <li>
 To be an ambassador of the Front Office and the hotel, in and outside the work place.
 </li>
 <li>
 To respect, Promote and follow &ldquo;Welcome guest, Serve the guest, Answer phone calls, provide information, Flawless standardized Check-In &amp; Out experience as well as handling guest complaints &amp; guest requests.
 </li>
 <li>
 Ensure assisting the guests in all possible ways (Hotel Information, City Information &amp; Sightseeing, Arranging Transportation, Locations, City Facilities, Luggage assistance, Escorting to the hotel facilities, Serving from The Shop, Order Taking or any other help the guest might require).
 </li>
 <li>
 Ensure all guest complaints are recorded and tracked properly to avoid the recurrence in the future.
 </li>
 <li>
 To offer a warm welcome to all guests and to ensure that they enjoy their stay and are being offered the finest personal service.
 </li>
 <li>
 To personally greet and escort the guests rather than pointing out directions (Whenever possible).
 </li>
 <li>
 To be aware of all VIPs visiting or staying in the hotel as well as who are arriving.
 </li>
 <li>
 To be aware of all Hotel offer, pricing, Hotel Events, Internal Events, Global changes, City vibes and share the information accordingly.
 </li>
 <li>
 To maintain an accurate Guest History &amp; profiles ensuring all profiles are correctly updated and merged to avoid duplicate profiles long with guest preferences.
 </li>
 <li>
 To check the arrival lists and to block all the rooms according to guest requests and needs and upgrade whenever required specially for VIPs.
 </li>
 <li>
 To ensure the hotel rooms inventory is properly balanced.
 </li>
 <li>
 To properly follow all local government requirements concerning hotel guests and files.
 </li>
 <li>
 To handle the guest files and folios, ensuring that all the immigration, financial and audit procedures are fully respected with all proper backups as well as issuing manual invoices whenever required without delay.
 </li>
 <li>
 Follow up on internal communications and any actions should be taken by FO to be responded to immediately.
 </li>
 <li>
 Ensure all daily tasks are completed in a timely manner including reservations, method of payment, VCC, CC &amp; Direct bills and notify the concerned department whenever required.
 </li>
 <li>
 Follow up on High balance guest and ensure proper action and follow up is in place.
 </li>
 <li>
 To ensure communicating with concerned departments regarding guest preferences, special occasions, disabilities or any suspicious behavior.
 </li>
 <li>
 To be aware of forged currency and travelers checks and to respect all the financial and audit procedures.
 </li>
 <li>
 To check the departure lists and to ensure check-out times are respected.
 </li>
 <li>
 To monitor room status and discrepancies.
 </li>
 <li>
 To ensure correct information has been collected from the guest while processing additional keys, room payment, additional guests or visitors and communicate to concerned departments accordingly.
 </li>
 <li>
 To call the manager and explain the situation properly with full information for advice in serious cases or if an approval is required.
 </li>
 <li>
 To share daily activity highlights with the manager including internal and external guest opportunities.
 </li>
 <li>
 To ensure posting all No Show &amp; Late Cancellations communicated by Reservations team to ensure proper revenue is tracked without fail.
 </li>
 <li>
 To be aware of and to report all guest comments or complaints.
 </li>
 <li>
 To follow the checklists and participate in their daily completion.
 </li>
 <li>
 To participate in all Front Office briefings and monthly meetings and any other activities announced by the management.
 </li>
 <li>
 To be fully knowledgeable on the different tasks required for each shift, be it morning, evening or night.
 </li>
 <li>
 To handle all cash, Credit Card, Paid Out, Bank Cheque, Payment Link &amp; Direct Bill transactions with the upmost care and efficiency, strictly adhering to the finance policies in place.
 </li>
 <li>
 All Financial transactions should be printed on spot and handed over to the guest or send it on spot via E-mail.
 </li>
 <li>
 To have full ownership of the cash float always provided by the hotel and responsible for it and strictly follow the brand standard.
 </li>
 <li>
 Ensure House Fund is counted along with Security Witness and dropped to the assigned Safe Box.
 </li>
 <li>
 To respect the privacy of the guests and the confidentiality of the information at hand.
 </li>
 <li>
 To strictly respect the room keys and section keys handover procedures.
 </li>
 <li>
 To respect schedules, terms and deadlines as agreed with the Management.
 </li>
 <li>
 To be aware of all hotel facilities operating timings and to promote the internal activities and events of the hotel.
 </li>
 <li>
 To liaise closely with the Sales and Reservations on rate management.
 </li>
 <li>
 To ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility.
 </li>
 <li>
 To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
 </li>
 <li>
 To report for duty punctually wearing the correct uniform and name tag.
 </li>
 <li>
 To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
 </li>
 <li>
 To maintain good working relationships with all colleagues.
 </li>
 <li>
 To read and understand the hotel&rsquo;s Employee Handbook and adhere to the hotel&rsquo;s rules and regulations and, the policies and procedures relating to Fire, Hygiene, Health and Safety.
 </li>
 <li>
 To know the Hilton values and always abide by them when in the workplace.
 </li>
 <li>
 To do a proper cashier closer and to submit it to senior or manager for review and approval.
 </li>
 <li>
 To do a proper handover between shifts including high balance, payments, emails, KIPSU follow ups, Guest follow ups, Courtesy calls follow ups with all team members signature on it as an acknowledgment.
 
 
 
 </li>
 </ul>
 
 
 GENERAL DUTIES:
 
 
 
 
 
 
 Health and Safety:
 
 
 
 
 <ul>
 <li>
 Ensure that all potential and real Hazards are reported immediately and rectified.
 </li>
 <li>
 Be fully conversant with all departmental Fire, Emergency and Bomb procedures.
 </li>
 <li>
 Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.
 </li>
 <li>
 Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
 </li>
 <li>
 Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
 </li>
 <li>
 Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.
 </li>
 <li>
 All guests with disabilities or special cases or diseases must be communicated immediately with management and Security.
 
 
 
 </li>
 </ul>
 
 Confidentiality
 
 :
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Hilton policies.
 </li>
 <li>
 Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 </li>
 <li>
 Ensure not to share any information of any guest inhouse to anyone from out of the property and never confirm if the guest is staying with us or no.
 </li>
 <li>
 Never allow any accompanying or visitor without scanning the legal documents and the permission of the guest.
 </li>
 <li>
 It&rsquo;s prohibited to share any numbers of team members with the guest without permission.
 </li>
 <li>
 It&rsquo;s prohibited to share the rates of the guests or disclose it verbally while other guests are present and any type of preferences, disease or disabilities.
 </li>
 <li>
 Never write guest Credit Card number on a paper it should be recorded immediately on the system and never to be disclosed.
 
 
 
 </li>
 </ul>
 
 
 To be fully conversant with:
 
 
 
 
 <ul>
 <li>
 Hotel fire procedures.
 </li>
 <li>
 Hotel security procedures.
 </li>
 <li>
 Hotel Health and Safety policy and procedures.
 </li>
 <li>
 Hotel Facilities and attractions.
 </li>
 <li>
 Hotel standards of operation and departmental procedures.
 </li>
 <li>
 All HR Memos and guidance.
 </li>
 <li>
 Hilton Grooming and Appearance guidelines.
 </li>
 <li>
 Hilton values and its corresponding strategies.
 </li>
 <li>
 Methods of accepted payment of the company.
 </li>
 <li>
 Short- and long-term company marketing promotions.
 </li>
 <li>
 Carries out additional tasks from time to time, by request of senior team members which may not be directly related to the job role but necessary for smooth operation of the hotel
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Preferably previous experience in a similar function from a hotel or resort.
 </li>
 <li>
 Fluent in English, local or other major foreign.
 </li>
 <li>
 Excellent interpersonal skill.
 </li>
 <li>
 Has a sense initiative and open-mindedness.
 
 
 
 </li>
 </ul>
 
 Physical Aspects of Position:
 
 
 
 Physical aspects of the position include but are not limited to the following:
 
 
 <ul>
 <li>
 Assist with set up or movement of equipment for ensuring availability for special events.
 </li>
 <li>
 Frequently standing up behind the desk and front office areas.
 </li>
 <li>
 Handling objects, products and computer equipment.
 
 
 
 </li>
 </ul>
 
 
 Acknowledgement:
 
 
 
 
 I have received, reviewed and fully understand the job description of
 
 
 Front Desk Agent.
 
 
 I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under all conditions as described.
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Muscat
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Service Agent / Associate Omani only

Copart, Inc

<div>Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Copart Muscat Auctions LLC is seeking a proactive and customer-focused Customer Service Representative to join our team in Oman. The ideal candidate will play a key role in supporting members, handling auction-related inquiries, and ensuring an exceptional customer experience throughout the vehicle auction process.
This position is open only to Omani nationals, and Urdu-speaking candidates will be considered an added advantage.
Key Responsibilities:<ul><li>
Provide professional support to members through calls, emails, and in-person inquiries.</li><li>
Handle post-sale processes including vehicle collection and vehicle release coordination and documentation.</li><li>
Resolve customer concerns efficiently while maintaining a professional and courteous attitude.</li><li>
Update member records accurately in the system and maintain confidentiality of all information.</li><li>
Support the operations and auction teams as needed to ensure a seamless customer journey.</li><li>
Ensure compliance with company policies, procedures, and service quality standards.</li></ul><div></div>
Requirements:<ul><li>
Omani national (mandatory).</li><li>
High school diploma or equivalent; Bachelor&rsquo;s degree preferred.</li><li>
Minimum of 1&ndash;2 years of experience in customer service, preferably in the automotive or auction industry.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong computer skills and familiarity with MS Office applications.</li><li>
Ability to multitask and work in a fast-paced, customer-oriented environment.</li><li>
Fluency in English is required; Urdu language proficiency will be an added advantage.</li></ul><div></div>
Preferred Skills:<ul><li>
Prior experience in an auto auction or automotive service environment.</li><li>
Knowledge of vehicle documentation and ownership transfer processes.</li><li>
Ability to handle challenging situations with professionalism and empathy.</li></ul><div></div>
Compensation &amp; Benefits:<ul><li>
Competitive salary based on experience.</li><li>
Medical insurance and employment benefits as per Omani labour law.</li></ul>
If you are someone who thrives in a fast-paced environment, enjoys handling a variety of tasks, and has a keen eye for detail, we encourage you to apply. 
N/A
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:<ul><li>
E-verify Participation</li><li>
Right to Work</li></ul></div>

Customer Service Representative

<div>General cashier/ Accounts receivable Omani only
The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects. 
 
What will I be doing?
The Accounts Payable Accountant / Cluster Accounts Payable Accountant is contributing to all activities of the Accounts Payable / OTP (Order to Procure department) in all activities related to timely and accurate payments, maintenance and control of the hotel&rsquo;s accounts payable and related accounts. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Assists in any other way deemed necessary for the efficient overall operation of the Accounts Payable / OTP (Order to Procure department).</li>
<li>Support and contribute to a smooth Accounts Payable / OTP (Order to Procure department) operation in full compliance with the policy, regulatory and contractual framework.</li>
<li>Business partner with all hotel finance team members and a broad range of internal and external stakeholders, including Human Resources, Supply Management, Commercial and Operations.</li>
<li>Participate in all relevant Finance development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton&rsquo;s job segregation policies.</li>
</ul>What are we looking for?
<ul><li>Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections</li>
<li>Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate</li>
<li>Ability to proactively identify and prevent potential problems</li>
<li>Ability to help develop problem solving skills among direct reports and other team members as appropriate</li>
<li>Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities</li>
<li>Detail oriented and organized</li>
<li>Ability to develop presentations and effectively present to all levels of company, hotels &amp; owners.</li>
<li>Strong communication and negotiation skills (all levels of management and external customers)</li>
<li>Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required</li>
</ul>Additional Preferences:
<ul><li>University degree in Accounting or Finance</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

General cashier/ Accounts receivable Omani only

Esnad Supplies LLC

Senior Technical Sales Executive &ndash; Oman &amp; GCC (Oil &amp; Gas)Company: Esnad Supplies LLCLocation: Muscat, OmanExperience Level: Senior (10+ Years)Job Type: Full-timeAbout the RoleEsnad Supplies LLC is looking for a powerhouse Senior Technical Sales Executive to drive high-value business acquisition across Oman and the GCC. We aren&rsquo;t looking for a manager to sit behind a desk; we need a proven sales person with a deep technical background whether in Oilfield Equipment or Oilfield Chemicals and has existing contacts of decision-makers in the Omani energy sectors.Your goal is to leverage your 10+ years of experience and your deep-rooted relationships with major operators to bring in large-scale supply contracts.What You Will Do<ul><li>Drive Big Business: Target and secure multi-million dollar supply contracts with major Omani operators (PDO, OQ, Occidental, BP) and regional GCC players.</li><li>Leverage Networks: Use your existing high-level relationships with procurement heads and technical directors to bypass traditional barriers and win tenders.</li><li>Technical Strategy: Provide expert technical consultation to clients, ensuring Esnad Supplies is the preferred partner for supply of Oilfield Chemicals and Equipment.</li><li>Market Expansion: Identify upcoming tenders and projects in Oman and the GCC.</li></ul>Requirements (Non-Negotiable)<ul><li>Experience: Minimum 10 years of proven success in technical sales within the Oil &amp; Gas.</li><li>The Network: You must have a verifiable, active network of contacts within Omani operators (especially PDO , OQ, BP &amp; Oxy).</li><li>Proven Track Record: You can demonstrate a history of hitting and exceeding high-revenue targets in the GCC market.</li><li>Technical Proficiency: An Engineering degree (Mechanical, Electrical, or Chemical) and deep technical field experience.</li></ul>What We Offer<ul><li>Highly competitive base salary.</li><li>Sales commission structure paid Quarterly tied to high-value contract wins.</li><li>Rental Car.</li><li>Residency and Medical Insurance.</li></ul>A Note for ApplicantsWe are looking for the top 5% of sales professionals in the region. If you do not have an existing relationship with Omani operators and 10 years of technical experience in this specific field, please do not apply.Send your resume to: info@esnad-int.com; ahmed.alhamadani@esnad-int.comJob Type: Full-timePay: RO750.000 - RO900.000 per monthExperience:<ul><li>Senior Sales Executive: 10 years (Preferred)</li></ul>Location:<ul><li>Muscat (Preferred)</li></ul>

Senior Technical Sales Executive

Spec Brite Group

We are seeking a highly motivated and technically proficient Medical Equipment Sales Representative to join our dynamic team in Oman. The ideal candidate will possess a strong understanding of medical equipment and technologies, coupled with exceptional sales and communication skills. You will be responsible for promoting and selling our range of cutting-edge medical devices and solutions to hospitals, clinics, and other healthcare facilities throughout Oman. A valid Omani driving license is mandatory for this role, as it will involve frequent travel to client sites.Key Responsibilities:Technical Sales Expertise:<ul><li>Provide in-depth technical presentations and product demonstrations to potential clients.</li><li>Offer expert advice and support to healthcare professionals on the selection and application of medical equipment.</li><li>Stay up-to-date with the latest advancements in medical technology and industry trends.</li></ul>Sales and Business Development:<ul><li>Identify and develop new business opportunities within the assigned territory.</li><li>Build and maintain strong relationships with key decision-makers in hospitals, clinics, and other healthcare facilities.</li><li>Achieve and exceed sales targets and contribute to the company's revenue growth.</li><li>Prepare and submit accurate sales reports and forecasts.</li></ul>Client Relationship Management:<ul><li>Provide exceptional customer service and support to existing clients.</li><li>Address client inquiries and resolve any technical or operational issues promptly.</li><li>Conduct post-sales follow-up to ensure client satisfaction and identify potential upselling opportunities.</li></ul>Collaboration:<ul><li>Work closely with the sales and marketing teams to develop and implement effective sales strategies.</li><li>Collaborate with the technical support team to provide seamless client support.</li><li>Attend industry conferences and trade shows to network and promote the company's products.</li></ul>Qualifications and Experience:<ul><li>Bachelor's degree in Biomedical Engineering, Medical Technology, Pharmacist or a related field.</li><li>Minimum of 2-3 years of proven experience in medical equipment sales.</li><li>Strong technical knowledge of medical devices and technologies.</li><li>Valid Omani driving license is mandatory.</li></ul>Skills and Competencies:<ul><li>Excellent communication and presentation skills.</li><li>Strong negotiation and closing skills.</li><li>Ability to build and maintain strong client relationships.</li><li>Proficiency in using CRM software (e.g., Zoho CRM).</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving and analytical skills.</li></ul>Language: Fluent in English (both written and spoken). Arabic is a plus.Job Type: Full-timeExperience:<ul><li>medical equipment sales: 2 years (Required)</li></ul>License/Certification:<ul><li>Omani driving license (Required)</li></ul>Job Type: Full-timeJob Type: Full-time

Medical Sales Representative (Oman)

<div>
 A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a Guest
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 </li>
 <li>
 Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
 </li>
 <li>
 Conflict resolution experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Muscat Al Husn
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Service Agent / Associate

Sanad For Business

The Administrative Assistant will provide essential administrative and clerical support to ensure the smooth and efficient operation of daily office activities. This role involves managing communication, organizing schedules and records, supporting team members, and handling general office tasks.Key Responsibilities:<ul><li>Answer and direct incoming phone calls, emails, and visitor inquiries professionally</li><li>Schedule appointments and maintain calendars for meetings and events</li><li>Manage and distribute incoming/outgoing mail and office supplies</li><li>Support preparation of regular reports, presentations, and office documentation</li><li>Perform general data entry and other duties as assigned to support daily operations</li><li>Strong computer skills with proficiency in Microsoft Office (Excel, Word, Outlook)</li><li>Excellent communication skills (written and verbal) in Arabic and English</li><li>Good organizational, multitasking, and time-management abilities</li><li>Professional phone etiquette and ability to handle inquiries courteously</li><li>High attention to detail and accuracy</li><li>Team player with a positive attitude.</li><li>Omani nationality only</li><li>Diploma in Business Administration, Office Management, or related field</li></ul>Job Type: Full-timePay: RO325.000 per month

Administrative Assistant

Explore 187+ Guest service agent associate omani only in Muscat Oman this March. Find roles across top companies and apply now to boost your career.