guest service host

KERZNER INTERNATIONAL LIMITED

About the Role 
 
 The Host is considered the connection between the One&amp;Only One Za abeel and the Guests, overseeing all Guests needs during the stay and assisting them with reservations, special events, refreshment center preferences, room orientation, guest laundry cleaning services, packing, unpacking of their luggage. You will go beyond service basics, anticipating and creating everlasting memories for our Guests. 
 
 
 About You 
 
 The ideal candidate will possess a minimum of 2 years of experience in guest relations or a similar role in a luxury hotel. You will have a strong guest drive, communication and organization skills, and attention to detail. You are able to work in a fast-paced environment and handle multiple tasks simultaneously with excellent problem-solving abilities. You should be familiar with hotel reservation systems, and MS Office. Additional languages such as ]

Host, Guest Relations

Alila Hotels

Organization- Alila Jabal AkhdarSummaryRequirements and Skills: Minimum 1 year of experience in a similar role in 5-stars hotel or luxury environment. Strong interpersonal and communication skills Sufficient computer knowledge ( Microsoft Office, Opera PMS) Flexible schedule to meet demands of hotel occupancy. Fluent in English and additional European language will be advantage. Able to work as team and in remote area.General ResponsibilityCommunicate in a friendly, tactful and professional manner with guest, suppliers as well as colleaguesBe informed and keep your supervisor informed of all matters that may affect your work, the hotel s service or reputationAlways present a clean and tidy appearance in accordance with the hotel s grooming standardsBe flexible and open to change in your job responsibilities, work area and/or roster to meet business needsBe understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleaguesCare about your work environment and make sure it is tidy and well maintainedBe reliable and ensure you are at work on timeKnow your role in case of emergency such as bomb threat, flood, fire etcUnderstand the Employee Handbook and comply with the standards it outlinesCarry out all professionally reasonable instructions given by your supervisorTechnical Expertise Maintain a friendly, neat and pleasant image to the guests Prepare registration cards for arriving guests ensuring that they are correctly completed giving required information. Maintain accurate records and informs other department of arrivals, room changes, check-outs and special arrangement for VIP guests. Keep up date the current arrivals list and is familiar with on daily basis list of VIP, Returning and Suite s guest. To check all VIP arrival room with Housekeeping Manager/Supervisor and make sure that everything is in order. (cleanliness/amenity) Meet and greets arriving guests and bid farewell to departing clients Escort VIP, returning, and Suite guests to the room Handles in room check in for VIP, returning, and Suite guests Updates and helps maintain accurate guest history records in order to give maximum service for returning guests Deliver personal recognition to Alila Link members whenever possible. Be able to handle any queries from Alila Link members. Be able to handle mail and messages. Be tactful to guests complaints, requests and enquiries To utilize guest comment card to give feedback and recommendations for product/service improvementRecord all suggestions and comments from guests To actively sell the in-house facilities to guests Fully conversant with the hotels facilities and servicesTo provide guest with up to date hotel information and eventsUnderstand all hotel promotion activities, eq special package, Alila Link etcAlways be available to handle guest request and play the role of the  host  in the lobby and public area.To provide security and privacy of guests by keeping all guest s information confidential unless otherwise instructed by guests. Maintain an active presence in the lobby To prepares required list reports. Able to conduct Hotel Tour at any time require. Greet and assist the guest with maximum courtesy and attention during their stay. To ensure maximum guests satisfaction through personnel recognition and prompt cordial attention throughout their stays. Checking VIP rooms and suite to ensure that all guest amenities are provided accordingly. To perform all duties within the Front Office Section as follows: Reception, Z-Line and Reservation. Assist the Duty Manager and Senior Guest Service Agents with their jobs. Courtesy call with minimum 10 in house guests to collect guest comments and observe guests  needs To contribute to overall operational efficiency by performing other relevant duties assigned. Maintain logbook which is a vital communication tool among the Guest Relations officers working role and follow up To be fully conversant with operation and be able to confidently check-In / Check-Out and Manager Opera Folios.

Guest relations host

DELANO

<div>Job Description</div> Role Overview: 
As a Hostess at Delano Dubai, you will be the welcoming face of our dining experience, creating a lasting first impression for guests. Your exceptional communication skills and attention to detail will ensure that every guest feels valued and enjoys an unforgettable experience in our luxurious environment. Key Responsibilities: <ul> <li> Guest Reception: Greet and welcome guests with warmth and professionalism, guiding them to their tables and ensuring a seamless transition into the dining experience. </li> <li> Table Management: Efficiently manage reservations and seating arrangements, optimizing table turnover while maintaining a comfortable and relaxed atmosphere. </li> <li> Communication: Collaborate closely with the waitstaff and kitchen team to ensure smooth service, providing timely updates on guest preferences and needs. </li> <li> Guest Engagement: Engage with guests to enhance their experience, addressing inquiries or special requests with grace and professionalism. </li> <li> Ambiance Maintenance: Ensure the dining area reflects Delano s luxury standards, maintaining cleanliness and organization throughout the restaurant. </li> <li> Event Coordination: Assist in planning and executing special events, ensuring all details are carefully managed to deliver a seamless experience. </li> </ul> <div>Qualifications</div> <ul> <li> Luxury Experience: You have a proven track record in a luxury hospitality environment - luxury hotel, high-end restaurant, or exclusive beach club, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.</li> <li> Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.</li> <li> Operational Knowledge: You re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.</li> <li> Educational Background: A relevant educational qualification, such as a Bachelor s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.</li> <li> Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.</li> </ul> As a Hostess at Delano Dubai, you will be an essential part of our luxurious experience, creating a warm and inviting atmosphere for our guests. Your exceptional communication skills and attention to detail will ensure that each guest feels welcomed and valued from the moment they arrive. Your passion for providing outstanding service will play a vital role in enhancing guest satisfaction and creating memorable moments in our elegant setting.

Hostess

Marriott Hotels Resorts

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables assisting the kitchen or cleaning work areas and replenishing supplies the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</li> <li>Supervisory Experience: No supervisory experience.</li> <li>License or Certification: None</li> </ul> At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of cultural talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law. Key Skills <ul> <li>Bidding</li> <li>Arabic Speaking</li> <li>Fund Management</li> <li>ERP</li> <li>Airlines</li> <li>Corrosion</li> </ul> Employment Type: Full Time Experience: years Vacancy: 1<img src="https://www.jobg8.com/Tracking.aspx?zVcfVDlfDovsEPatPPkybmKxdCnpMM2xs" width="0" height="0" />

B&F Support Expert (Hostess) - Garage Services

IHG Hotels & Resorts

Job Title Restaurant Host/Hostess Anise All-Day Dining Dubai, UAE Job Description Restaurant Host/Hostess Anise All-Day Dining Dubai, UAE Role Summary InterContinental Dubai Festival City is seeking a Restaurant Host/Hostess to join its renowned all-day dining outlet, Anise. This role is the first point of contact for guests, ensuring a warm welcome, professional service, and a memorable dining experience in a luxury hotel environment. Job Details Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Greet and welcome guests with professionalism and courtesy. * Assist with seating arrangements and coordinate with the service team. * Maintain effective communication with supervisors regarding guest feedback and operational challenges. * Support colleagues with service setup, mise-en-place, and organization. * Participate in daily briefings, team meetings, and training sessions. * Ensure hygiene, grooming, and food safety standards are consistently followed. * Prepare in advance all necessary items for smooth restaurant operations. * Reset and maintain a clean working area at all times. * Perform additional duties and assigned projects as required. Ideal Profile * Prior experience as a host/hostess in a 5-star hotel or luxury restaurant. * Strong interpersonal and communication skills. * Ability to work under pressure while maintaining service quality. * Commitment to delivering exceptional guest experiences. Why Join Us * Competitive salary and benefits package. * Attractive global room discounts across IHG Hotels and Resorts. * Professional training and development opportunities. * Supportive, inclusive, and multicultural work environment. * Wellbeing programs designed to enhance work-life balance.

Restaurant Host/Hostess Anise All-Day Dining Dubai, UAE

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
As a Villa Host, you are required to maximize and exceed guest-s satisfaction by providing highly personalized, efficient and responsive service with attention to details, and anticipating guest-s needs. Take ownership and leadership of all villas assigned to you including supervising, directing, assisting and ensuring the cleanliness and maintenance of guest villas. Villa Host is instrumental to achieve our goal in providing the highest professional standards of service to our guests. 
Qualifications<ul><li> 
Excellent communication skills</li><li>Fluency in English</li><li>Minimum 1 year experience as a Butler/Villa Host</li><li>A friendly and outgoing behaviour</li><li>Proactive, resourceful and able to work independently</li><li>Has strong decision making abilities</li></ul></div>

Villa Host

Behold the dawn of a new, all-encompassing resort experience in Dubai One&amp;Only One Za abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it s our passion.
 
 About The Role 
Are you an enthusiastic, customer service focused person who loves going above and beyond the needs of a guest? Do you have impeccable English communication and written skills? Then the position as a Lobby Host is awaiting you! As a Lobby Host you will be responsible for delivering five-star customer service to guests, meeting them and greeting them with a smile, and creating an amazing experience and everlasting memories!You will act as a Lobby Host of One &amp; Only One Za'abeel , capturing new business and communicating any special requests and needs of guests to the Front Office Management team, contributing and playing a vital role in delivering a luxury and personalised service. You will demonstrate deep knowledge and passion for the brand you represent and play an active role in building a unique experience for our guests during the stay at One &amp; Only One Za'abeel.Our Lobby Host provide engaging, sincere, personalized service that provides a phenomenal first experience to all One &amp; Only One Za'abeel guests and employees. We are seeking a professional, friendly and energetic person for the important role of greeting all who visit. Handling phone calls and some administrative duties will also be part of this role. This is a highly visible position that would suit an outgoing, personable individual who enjoys interacting with people on a day-to-day basis. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.

Lobby Host

Search 10000+ Guest service host jobs near you this October. New roles added regularly across leading industries. Apply today.