guest service manager

Hilton

<div>Restaurant Manager
A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
 
 
What will I be doing? 
As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Manage Restaurant operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train and develop the Restaurant team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food and Payroll</li>
<li>Drive sales to maximize budgeted revenue</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Management and/or supervisory Food and Beverage experience</li>
<li>Able to meet financial targets</li>
<li>Ability to comply with all Food and Beverage brand standards</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree in relevant area</li>
<li>Passion for delivering exceptional levels of guest service</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Restaurant Manager

W. Lee Flowers

Overview: 
To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager. To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution and maintenance of Lowes Foods’ Guest Service Standards and Policies. Supervise and perform all functions related to sales related assets. Assume the duties of the Department Manager in their absence.
 
Responsibilities: 
1. Maintenance of Guest Service Standards
 
a. Ensures that the front porch standards detailed in the No Noticeable Wait policy are met at all times.
 
b. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.
 
c. Trains cashiers to call additional hosts to the front porch as dictated by guest needs and established daily call-up list.
 
d. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.
 
e. Ensures front porch is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.
 
f. Acts as a positive role model for all front and hosts in speech, manner, dress, hygiene, and integrity.
 
g. Ensures all unused check lanes are blocked off when not in use.
 
h. Monitors and enforces all other front porch policies related to Asset Protection and Shrink Control.
 
2. 2. Training and Development of Front porch Hosts
 
a. Provides training and direction to hosts not meeting the front porch standards.
 
b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.
 
c. Provides constant on-the-job feedback to front porch hosts about performance to maintain front porch service level.
 
3. 3. Sales, Cash and Invoice Accounting
 
a. Prepare weekly cash report and accompanying documentation.
 
b. Maintain sales related information.
 
c. Process invoices and transfers as assigned.
 
d. Process beer/wine payments.
 
4. 4. Cash Related Activities
 
a. Prepare bank deposits according to policy.
 
b. Handle payroll check approval/cashing according to company policy.
 
c. Ensure that an accurate daily cash count is completed.
 
d. Process guest needs such as money orders, stamps, lottery tickets, etc.
 
e. Process returned checks according to policy.
 
5. 5. Cash Office Security
 
a. Ensure the security of the cash office and store funds.
 
b. Maintain accountability standards of cashier tills.
 
c. Maintain supplies needed for front porch and cash office.
 
6. 6. Cashier/Guest Service Clerk Performance Reports
 
a. Monitor and analyze the Operator Activity Report.
 
b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
 
7. Perform all other duties as assigned by management.
 
Qualifications: 
1. Friendly, outgoing personality.
 
2. Ability to work well with others.
 
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
 
4. Ability to read and understand information and direction.
 
5. Knowledge of front porch operations.
 
6. Ability to supervise people including training and development.
 
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
 
8. Effective communication and guest service skills.
 
9. Must be at least 18 years old.
 
10. Ability to stand for extended periods of time.
 
11. Demonstrate successful use of math skills.
 
12. Ability to work well with computers.
 
#LI-RM3

Assistant Guest Service Mgr FT

Marriott International

<div>The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.
What You Will Be Doing<ul><li>
Lead daily front office operations, including staff supervision and scheduling
</li><li>Train, coach, and develop front desk and guest service team members
</li><li>Oversee check ins, check outs, reservations, and billing accuracy
</li><li>Resolve escalated guest concerns and service issues professionally
</li><li>Ensure compliance with hotel policies, brand standards, and procedures
</li><li>Monitor financial processes such as cash handling and end of day reporting
</li><li>Communicate effectively with housekeeping, engineering, and leadership
</li><li>Support hiring, performance reviews, and team development
</li><li>Maintain a welcoming, efficient, and service focused front office environment</li></ul>
Why You Will Love It Here<ul><li>
 Leadership role with daily guest impact
</li><li>Opportunities for growth within hotel operations
</li><li>Supportive, team oriented environment</li></ul>
Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.
EOE<h4 class="jobSectionHeader">
Qualifications</h4>
What Makes You You<ul><li>
Previous hotel front office leadership experience required
</li><li>Strong communication, leadership, and problem solving skills
</li><li>Organized, dependable, and detail oriented
</li><li>Comfortable using hotel systems, reporting tools, and front office processes
</li><li>Able to multitask and maintain professionalism under pressure
</li><li>Passionate about hospitality and creating excellent guest experiences</li></ul>
Flexible to work any shifts, including holidays and weekends.</div>
 
<div>You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.
The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.
What You Will Be Doing<ul><li>
Lead daily front office operations, including staff supervision and scheduling
</li><li>Train, coach, and develop front desk and guest service team members
</li><li>Oversee check ins, check outs, reservations, and billing accuracy
</li><li>Resolve escalated guest concerns and service issues professionally
</li><li>Ensure compliance with hotel policies, brand standards, and procedures
</li><li>Monitor financial processes such as cash handling and end of day reporting
</li><li>Communicate effectively with housekeeping, engineering, and leadership
</li><li>Support hiring, performance reviews, and team development
</li><li>Maintain a welcoming, efficient, and service focused front office environment</li></ul>
Why You Will Love It Here<ul><li>
 Leadership role with daily guest impact
</li><li>Opportunities for growth within hotel operations
</li><li>Supportive, team oriented environment</li></ul>
Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.
EOE<h4 class="jobSectionHeader">
Qualifications</h4>
What Makes You You<ul><li>
Previous hotel front office leadership experience required
</li><li>Strong communication, leadership, and problem solving skills
</li><li>Organized, dependable, and detail oriented
</li><li>Comfortable using hotel systems, reporting tools, and front office processes
</li><li>Able to multitask and maintain professionalism under pressure
</li><li>Passionate about hospitality and creating excellent guest experiences</li></ul>
Flexible to work any shifts, including holidays and weekends.</div>

Assistant Front Office Manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.
About the role
At Four Seasons Resort Sharm El Sheikh, the Assistant Front Office Manager plays a key role in delivering exceptional guest experiences by supporting the daily operations of the Front Office and ensuring service standards reflect the brand&rsquo;s luxury positioning. This role is essential in leading the front desk team, optimizing guest satisfaction, and maintaining seamless coordination between departments to uphold the resort&rsquo;s reputation for excellence.
What you will do
<ul><li>Support the Front Desk Manager in overseeing the daily operations of the front Office departments, to ensure a seamless guest experience
</li><li>Lead, coach, and motivate the Front Office team to deliver personalized, high-quality service aligned with luxury hospitality standards
</li><li>Handle guest inquiries, requests, and complaints professionally, ensuring prompt resolution and guest satisfaction
</li><li>Monitor arrivals, departures, and room allocations to optimize occupancy and guest flow
</li><li>Ensure all front office procedures, policies, and standards are consistently followed
</li><li>Collaborate closely with Housekeeping, Reservations, and other departments to maintain smooth operations
</li><li>Assist in training, scheduling, and performance management of team members
</li><li>Analyze guest feedback and operational reports to identify opportunities for improvement
</li><li>Maintain accurate records, reports, and billing processes in line with company policies
</li><li>Act as Manager on Duty when required, ensuring the overall operation of the resort runs efficiently
</li></ul>What you bring
<ul><li>Previous experience in a Front Office or Rooms Division leadership role within a luxury hotel or resort
</li><li>Strong knowledge of front office operations, systems, and guest service standards
</li><li>Excellent communication and interpersonal skills, with the ability to engage confidently with guests and team members
</li><li>Proven leadership abilities with a hands-on approach to coaching, motivating, and developing teams
</li><li>Strong problem-solving skills and the ability to remain calm and professional under pressure
</li><li>High level of attention to detail and organizational skills
</li><li>Fluency in English; additional languages are an advantage
</li><li>Flexibility to work shifts, including weekends and holidays
</li>A passion for hospitality and a commitment to delivering exceptional guest experiences 
<li>
</li></ul><div> 
 
What we offer:
 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li></ul></div>Schedule &amp; Hours:
<ul><li>Full-time position with a flexible schedule based on operational needs
</li><li>Rotational shifts including mornings, evenings, weekends, and public holidays</li></ul></div>

Resort Assistant Manager

Commonwealth Hotels

<div><div>Join Our Team at the DoubleTree by Hilton Manhattan Kansas! 
 
The DoubleTree by Hilton Manhattan, Kansas is seeking a Part-Time Hotel Guest Service Supervisor, Hotel Front Desk Supervisor or Hotel Front Office Supervisor 
 
About Us: 
DoubleTree Manhattan, near Kansas State University, is the ideal place to grow your career in hospitality. Just minutes from Sunset Zoo and Aggieville, our pet-friendly hotel offers a heated indoor pool, hot tub, fitness center, and versatile meeting space. We are committed to creating exceptional experiences for guests and an outstanding workplace for our team. 
 
Why This Role? 
Working as a DoubleTree by Hilton Manhattan, Kansas, Front Desk Supervisor, Hotel Guest Service Supervisor, Hotel Front Desk Supervisor or Hotel Front Office Supervisor at the Doubletree by Hilton Manhattan, Kansas offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Supervisor, Hotel Front Desk Supervisor or Hotel Front Office Supervisor allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. 
</div><div>What&rsquo;s In It for You? 
Comprehensive Benefits: Medical, Dental, and Vision BENEFITS DAY ONE! 
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts 
Time Off: Vacation, Personal Days, and Holiday Pay 
Exclusive Discounts: Hotel, food, and beverage savings for personal travel 
Professional Growth: Online training courses 
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more</div>
<div></div><div>Key Responsibilities for the Part-Time Hotel Guest Service Supervisor, Hotel Front Desk Supervisor, or Hotel Front Office Supervisor include:</div>
<ul><li>Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.</li>
<li>Maintains day-to-day operations of the Front Desk.</li>
<li>Establishes and maintains appropriate service standards for all Front Office areas.</li>
<li>Maintains proper cash handling procedures and appropriate over and short documentation.</li>
<li>Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.</li>
<li>Working Front Office Manager covering all short-staffed shifts, including audits.</li>
</ul>
<div> 
What We are Looking for in a Part-Time Hotel Guest Service Supervisor, Hotel Front Desk Supervisor or Hotel Front Office Supervisor:</div>
<ul><li>Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.</li>
<li>Familiarity with using computers and software systems, especially reservation or property management systems (PMS)</li>
<li>Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.</li>
<li>Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.</li>
<li>Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.</li>
<li>Hospitality or Front Desk Experience (Preferred)</li>
<li>A high school diploma or equivalent</li>
<li>Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.</li>
</ul><div>Applicants should have the flexibility to work weekends &amp; holidays 
 
Why Commonwealth Hotels? 
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. 
 
Explore Our Hotel: 
https://www.hilton.com/en/hotels/mhkrddt-doubletree-manhattan/ 
 
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs. 
 
Join us in shaping the future of hospitality in Manhattan, Kansas! Apply today!</div></div>

Front Desk Supervisor

Rixos

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description<ul><li><ul><li> 
Act as a bridge between guests and operational departments, focusing on guest satisfaction, and maximising the quality of services.
2.2 Create a communication bridge between guests and operational departments.
2.3 Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of guests.
2.4 Find solutions by keeping guest satisfaction at the fore.Approve the &ldquo;Through Our Guests&rsquo; Eyes&rdquo; report prepared according to requests, needs and demands placed by guests throughout the day.
2.5 Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests. 
2.6 Ensure that a Welcome Letter is written and sent to guests staying at the hotel.
2.7 Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.
2.8 Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.
2.9 Conduct an internal communication meeting with the department at least twice every month and record the items discussed.
2.10 Responsible for procuring and protecting the supplies required to manage the office.
2.11 Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.
2.12 Identify the personal expectations and tendencies of guests and work on future concepts accordingly.
2.13 Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.
2.14 Inform the General Manager about any diseases and health problems of guests.
2.15 Prepare the &ldquo;Monthly Timecard Report&rdquo; for Guest Relations employees and submit the report to the Personnel Department.
2.16 Prepare the weekly work schedules for Guest Relations employees.
2.17 Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.
2.18 Take part in the Emergency Response Teams and manage and deploy his/her own team.
2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased</li></ul></li></ul> 
Qualifications 
<ul><li>
At least a Bachelor`s Degree or vocational diploma. 
 Experience: At least 7 years of experience in the Hospitality industry following theoretical education. 
 Foreign Language: English Proficiency is a must as well as either Fluency in Russian or German to communicate with guests . 
 Courses and Training: Prior attendance in seminars and trainings in the related field. 
 Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). 
 Skills: Has excellent command of guest profiles. Trains his/her team and instructs them on how to address guests. Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></ul> 

Additional Information 
2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way, 
reduce environmental pollution and harmful effects to the environment and lead to 
staffs. 
2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with 
laws, controlling reducing chemical dirtiness. 
2.25 Carry out all responsibilities related to the quality management and food safety 
management systems implemented at the facility. 
2.26 Carry out all other duties assigned by managers and hotel management not specified 
in the job description.</div>

Guest Relations Manager

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
To provides day‐to‐day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri‐La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.
 
As Service Manager – Service Centre, we rely on you to,
 
To have complete knowledge of the operational systems at Telephone / Service Centre
 e.g. Call Centre System / Call Accounting Software.
 To have complete knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.
 To have complete knowledge of Shangri‐La’s Programmes e.g. GoldenCircle, Guest History, FFP.
 Supervises the Service Centre operation and work flow to maximize guests’ satisfaction.
 Identifies staff training requirements and service improvements areas.
 Supervises and guides all staff to ensure that hotel’s policies and procedures are adhered to.
 Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.
 Creates a positive and highly motivated working environment that promotes and develops teamwork.
 Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.
 Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.
 
What we are Looking For: 
At least 4 year working experience.
 Minimum 2 years experience in an international Class Hotel.
 Able to lead and motivate the team
 Ability to work flexible hours and shifts.
 Communicates and writes with fluency in English as well as the Arabic language.
 Responsible and able to take initiative.
 Pleasant, friendly, and cheerful attitude.
 This Position is for Saudi Nationals Only
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Manager - Service Centre (174975)

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