gym front desk staff

Planet Fitness

<div>Who We Are:
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Position Summary:
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.
Key Responsibilities:<ul><li>
Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.</li><li>
Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.</li><li>
Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).</li><li>
Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.</li><li>
Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.</li><li>
Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.</li></ul>
Qualifications:<ul><li>
Previous customer service experience is preferred.</li><li>
Strong communication and interpersonal skills.</li><li>
Basic computer skills.</li><li>
Positive attitude with a passion for helping others and maintaining a welcoming environment.</li><li>
Ability to work in a fast-paced environment and manage multiple tasks.</li><li>
Ability to work flexible hours, including evenings and weekends.</li><li>
High school diploma or equivalent</li></ul></div>

Front Desk Part-Time Associate

Faros Properties

<div></div><div>ABOUT US
Union Fitness&rsquo; mission is to serve our clients with passion and integrity. Without you, we can&rsquo;t do what we love to do - empowering our members to be stronger and healthier. We believe that it is our duty to hold ourselves and our clients to a higher standard. We practice what we preach and uphold the values that make Union Fitness the community that it is. 
ABOUT THE POSITION
We are seeking dynamic and experienced individuals to join our team. The ideal candidate will be responsible for assisting with the daily operations of the front desk and gym operations. Duties include greeting and directing members, assisting with managing check-ins and all member accounts in MindBody, and aiding the members and managers. 
ESSENTIAL JOB FUNCTIONS<ul><li>
Always provide excellent customer service to members and visitors during the check-in process with a friendly and professional manner.</li><li>
Give tours and provide accurate information to prospective members.</li><li>
Be knowledgeable of all membership and class options available and assist customers in making selections that meet their needs.</li><li>
Answer emails, calls and in-person questions in a timely and professional manner or direct them to the appropriate manager.</li><li>
Proactively address member and visitor concerns or complaints.</li><li>
Check members into MindBody system accurately and effectively run point of sale system.</li><li>
Regular and predictable attendance</li><li>
Complete all incident reports as necessary</li><li>
Perform other duties as assigned; this is not an all-inclusive descriptive list.</li><li>
Ensure safe work practices are being followed at all times.</li><li>
Proper conduct and professionalism is essential at all times.</li><li>
Maintain a professional appearance appropriate for a gym environment.</li></ul>
MINIMUM QUALIFICATIONS<ul><li>
Experience in a customer service environment, preferably in the fitness or recreation industry</li><li>
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li><li>
Ability to effectively present information on one-on-one and small group situations to clients, and other employees in the organization.</li><li>
Ability to read and comprehend simple instructions, short correspondence and memos.</li><li>
Ability to add, subtract, multiply and divide in all units of measure.</li><li>
Working knowledge of Microsoft Office Suite or similar word processing applications and MindBody scheduling software.</li><li>
Strong organizational skills.</li><li>
Must be able to concentrate through distractions and communicate effectively.</li></ul>
GENERAL INFORMATION<ul><li>
$15.75/hour</li><li>
Immediate need</li><li>
Part-time -15 to 25 hours per week on site</li></ul>
BENEFITS<ul><li>
Free gym membership</li><li>
Free Parking on-site</li><li>
Employee Assistance Program</li><li>
Commuter Benefit Program</li></ul> 
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</div>

Front Desk - Union Fitness - Nova Place

Propel Consult

Role PurposeThe Receptionist will be the first point of contact for members and guests, providing exceptional customer service and managing front desk operations at the gym.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES<ul><li>Greet members and guests in a friendly and professionalmanner.</li><li>Check in members using membership software or ID cards.</li><li>Answer phone calls and respond to inquiries about gym services, hours, and pricing.</li><li>Schedule appointments for personal training or fitness classes.</li><li>Register new members and explain membership plans and policies.</li><li>Process payments for memberships, classes, and merchandise.</li><li>Update and maintain accurate member records.</li><li>Handle membership renewals, cancellations, and freeze requests.</li><li>Keep the reception area clean, organized, and presentable.</li><li>Monitor gym access to ensure only authorized individualsenter.</li><li>Receive and log deliveries or stock (e.g., supplements, gear).</li><li>Assist with selling gym merchandise or refreshments.</li><li>Notify members of class changes, cancellations, or promotions.</li><li>Support other gym staff as needed with administrative or customer service tasks.</li><li>Follow health, safety, and emergency procedures when required.</li></ul>BACKGROUND, QUALIFICATIONS &amp; EXPERIENCE Qualifications <ul><li>1+ years of experience as a Receptionist or in a front desk role.</li><li>Proficient in computer skills, including MS Office and data entry.</li><li>Strong sales skills with the ability to promote gym services and merchandise.</li><li>Excellent customer service skills and a friendly demeanor.</li><li>Displays proper front desk etiquette and professionalism.</li></ul>Job Types: Full-time, Permanent

Receptionist

Jobs for Humanity

Company Description Power Square Gym is a community gym dedicated to building an environment that both challenges and supports its members. We believe a gym is more than just a place to work out - it is a community that empowers people to become the best version of themselves. Responsibilities <ul><li>Oversee and manage the daily operations of the gym.</li><li>Lead, motivate, and support staff (front desk, trainers, maintenance team).</li><li>Drive membership growth and ensure achievement of financial targets (sales, retention, revenue).</li><li>Create and deliver engaging marketing campaigns, events, and community initiatives.</li><li>Maintain exceptional service standards and ensure member satisfaction.</li><li>Handle feedback and resolve issues with a member-first approach.</li><li>Ensure equipment and facilities are safe, clean, and well-maintained.</li><li>Prepare performance and financial reports for management.</li></ul> Qualifications <ul><li>3+ years of managerial or supervisory experience in a fitness club, sports facility, or related field.</li><li>Strong leadership and team management skills.</li><li>Proven sales, marketing and customer service background.</li><li>Ability to organize, prioritize, and problem-solve effectively.</li><li>Excellent communication and interpersonal skills.</li><li>Passion for fitness and building a supportive community.</li><li>Bachelor's degree in Management, Sports Science, or related field is a plus.</li></ul> What We Offer <ul><li>8000 SAR + commission (15% of profit)</li><li>Complimentary membership and family discounts.</li><li>Professional growth and development opportunities.</li><li>A positive, community-driven work environment where your impact matters.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?06jDRgHoD8LLQO5GiFLye4jXuuTX%2bwCyq" width="0" height="0" />

Fitness Club Manager

U by David Barton

ABOUT THE ROLE:At Gym U, Membership Advisors do more than sell &mdash; they shape the culture of one of NYC&rsquo;s most exclusive fitness communities. We're looking for a high-performing sales professional with sharp focus, unwavering discipline, and the drive to exceed expectations. This is not an entry-level role &mdash; 5+ years of proven sales experience is a must. In return, we offer one of the most competitive compensation packages in the city's fitness industry. If you're not driven to be the best, this role isn't for you.RESPONSIBILITIES:<ul><li>Drive new and renewal membership and personal training sales and promote Gym U&rsquo;s services and experiences</li><li>Develop and maintain a strong pipeline of leads through outreach, referrals, and club events</li><li>Host tours and onboarding experiences that reflect the unique energy of Gym U</li><li>Achieve or exceed individual sales goals and contribute to team success</li><li>Collaborate with the Front Desk and Personal Training teams to create seamless guest and members journeys</li><li>Build and maintain relationships with prospects and current members to encourage retention, referrals and personal training</li><li>Participate in club activities and stay up-to-date with all offerings (PT, classes, special events, etc.)</li><li>Additional tasks may be assigned as needed to support the smooth and effective operation of the department.</li></ul>QUALIFICATIONS:<ul><li>Sales experience preferred, especially in fitness or lifestyle industries</li><li>Self-starter with an entrepreneurial mindset and a love for hustle</li><li>Strong communication skills &mdash; both written and verbal</li><li>Approachable, energetic, and genuinely passionate about fitness and people</li><li>Excellent time management and organizational skills</li><li>Team player with a positive attitude</li><li>Available to work evenings, weekends, holidays, and the last 4 days of each month</li><li>Able to commit to a full-time schedule (minimum 40 hours per week)</li></ul>PERKS &amp; COMPENSATION:<ul><li>Commission and bonuses &mdash; potential to earn $80,000+ based on performance</li><li>Complimentary Gym U membership</li><li>Exclusive staff discounts on services (personal training, retail, etc.)</li><li>Be part of a high-energy, cutting-edge fitness environment</li></ul>Job Type: Full-timePay: $45,000.00 - $120,000.00 per yearBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Membership Advisor

FACE OFF FITNESS

Face Off Gym offers a comprehensive gymnastic center focused on promoting health and wellness within the community. We are dedicated to delivering exceptional service and quality to our clients, ensuring they have access to the best fitness solutions.Position Overview: We are seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, ensuring they receive a warm welcome and exceptional customer service. In addition, the Receptionist will manage front-desk operations and assist in administrative tasks to support our team effectively.Key Responsibilities:<ul><li>Greet clients, visitors, and members with a welcoming attitude.</li><li>Handle incoming calls, emails, and inquiries, directing them to the appropriate departments.</li><li>Maintain the reception area, ensuring it is clean and organized.</li><li>Schedule appointments and manage bookings for gym services.</li><li>Process client registrations and payments as needed.</li><li>Coordinate with other departments to ensure smooth day-to-day operations.</li><li>Manage administrative tasks, including filing, data entry, and correspondence.</li></ul>Requirements:<ul><li>Proven experience in a receptionist or front-desk role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work in a fast-paced environment and handle pressure professionally.</li><li>Fluency in English; knowledge of additional languages is an advantage.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work in a dynamic and growing company.</li><li>Friendly and supportive team environment.</li><li>Opportunities for professional growth and development.</li></ul>If you are passionate about providing exceptional customer service and want to be part of a forward-thinking company, we would love to hear from you!Job Type: Full-timePay: AED2,000.00 - AED2,750.00 per month

Front Desk Sales and Receptionist Dubai Dubai

SportPlex Saudi Arabia

<div>
 
 
 Who we are :
 
 
 
 We are committed to transforming the sports landscape by introducing innovative concepts and providing international-grade facilities. And create a welcoming destination for families to enjoy fitness and fun, foster local talent, and build a platform for healthy competition.
 
 
 
 
 
 
 About the job:
 
 
 
 The Front Desk Supervisor plays a central role in ensuring a welcoming and seamless experience for every member. This position combines leadership, organization, and members care to guide the front desk team, maintain efficient operations, and deliver exceptional service from start to finish.
 
 
 
 
 
 
 Job Accountabilities:
 
 
 <ul>
 <li>
 Train, schedule, and supervise a team of front desk staff, ensuring adequate coverage and high-quality service. This includes conducting performance reviews and addressing any personnel issues reporting directly to MEM.
 </li>
 <li>
 Oversee all front desk operations to ensure a welcoming and efficient experience for all members and guests. This includes resolving customer complaints, managing difficult situations, and promoting a positive and professional image of the facility.
 </li>
 <li>
 Handle daily financial tasks such as cash handling, till reconciliation, and preparing daily deposits. This accountability also includes managing membership sales, processing payments, and maintaining accurate member records.
 </li>
 <li>
 Act as the primary point of contact for all facility-related inquiries. This involves having in-depth knowledge of all sports programs, classes, leagues, and events offered, and effectively communicating this information to members and potential customers.
 </li>
 <li>
 Enforce facility rules and safety procedures. The supervisor is responsible for knowing and executing emergency protocols, including first aid and evacuation procedures, and ensuring that all front desk staff are properly trained in these areas.
 </li>
 <li>
 Monitor and manage the inventory of front desk supplies, such as brochures, forms, and retail items, and place orders as needed to ensure the front desk is always well-stocked.
 </li>
 <li>
 Serve as the main liaison between the front desk team and upper management. This includes preparing and submitting daily reports on key metrics like attendance, sales, and customer feedback, as well as communicating any operational issues or staff needs to the management team.
 </li>
 </ul>
 
 
 Required Competencies:
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Costumer focus
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Presentable
 </li>
 <li>
 Leadership
 </li>
 <li>
 Team player
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 5&ndash;7 years of proven Hospitality / Front desk
 </li>
 <li>
 Experience with at least 2&ndash;3 years in as Supervisory/lead role.
 </li>
 <li>
 Previous experience in the sports, fitness, hospitality, or leisure industry preferred.
 </li>
 </ul>
 
 
</div>

Front Desk Supervisor

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