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head of events operations

Abu Dhabi Airports Company

<div><p>The <b>Head of Events &amp; Operations </b>is responsible for the strategic planning, execution, and operational oversight of all events, corporate functions, and brand activations for AD Airports. The role also leads key operational functions within the Marketing, Brand and Communications department, including governance, audits, policy and procedure management, budget oversight, and asset management.
</p><p>This is a senior, cross-functional leadership role requiring strong expertise in event management, project management, operational excellence, stakeholder engagement, and team leadership. The position works closely with senior leadership, internal teams, external agencies, vendors, and international partners to deliver high-impact events aligned with AD Airports&rsquo; strategic objectives and brand positioning.
</p><p><b>Responsibilities
</b></p><p><b>Strategic Planning &amp; Execution
</b></p><ul><li>Develop, manage, and deliver the annual events and activations calendar aligned with AD Airports&rsquo; strategic objectives.
</li><li>Partner with the VP of Marketing, Brand and Communications and senior stakeholders to deliver end-to-end event management solutions.
</li><li>Create and implement comprehensive event strategies and plans from concept through execution.
</li><li>Ensure all events and corporate functions consistently reflect AD Airports&rsquo; brand identity.
</li></ul><p><b>Event Execution &amp; Coordination
</b></p><ul><li>Lead the end-to-end delivery of corporate events, conferences, exhibitions, product launches, and brand activations.
</li><li>Plan and manage trade delegations, roadshows, and international events in collaboration with embassies, business agencies, and consultants.
</li><li>Work closely with marketing, brand, and communications teams to ensure consistent messaging and branding across all events.
</li></ul><p><b>Stakeholder Management &amp; Collaboration
</b></p><ul><li>Act as the primary liaison with internal and external senior stakeholders to align event objectives, timelines, and budgets.
</li><li>Collaborate with department heads to develop event strategies that support business goals.
</li><li>Build and maintain strong relationships with embassies, local and global agencies, and industry partners to support international participation.
</li></ul><p><b>Agency &amp; Budget Management
</b></p><ul><li>Lead procurement, appointment, and management of third-party agencies and suppliers.
</li><li>Ensure cost control, quality standards, and timely delivery across all events.
</li><li>Manage event budgets, ensuring cost efficiency, timely utilisation, and optimal brand impact.
</li></ul><p><b>Department Operations &amp; Governance
</b></p><ul><li>Oversee operational governance for the Marketing, Brand and Communications department, including:
<ul><li>Policy and procedure development and compliance
</li><li>Addressing audit findings and risk management gaps
</li><li>Digital and physical asset management, inventory control, and documentation
</li><li>Budget planning, tracking, and reporting in coordination with Finance and Procurement
</li></ul></li><li>Standardise and streamline workflows, documentation, and reporting across team functions.
</li></ul><p><b>Monitoring, Reporting &amp; Continuous Improvement
</b></p><ul><li>Monitor market trends, competitor activity, and emerging tools to maintain brand relevance.
</li><li>Prepare post-event reports, evaluate effectiveness, and provide insights to senior management.
</li><li>Track event KPIs, timelines, and budgets to ensure delivery to the highest standards.
</li></ul><p><b>Project Management &amp; Leadership
</b></p><ul><li>Assume full project management responsibility for event programmes.
</li><li>Track progress, proactively identify risks, and resolve issues or delays.
</li><li>Ensure a coordinated approach across internal teams and external partners.
</li></ul><p><b>Other Duties
</b></p>Perform additional tasks as assigned by the reporting manager.<br>
<ul><li>
</li></ul><p></p><p><b>Requirements &amp; Skills
</b></p><p><b>Education &amp; Qualifications
</b></p><ul><li>Bachelor&rsquo;s degree in Event Management, Marketing, or a related field.
</li></ul><p><b>Experience
</b></p><ul><li>Minimum of <b>10 years&rsquo; experience </b>in event planning and delivery.
</li><li>At least <b>5 years in a leadership or senior management role </b>.
</li></ul><p><b>Skills &amp; Competencies
</b></p><ul><li>Strong project management and organisational skills with the ability to manage multiple complex initiatives simultaneously.
</li><li>Proven experience managing budgets, vendors, agencies, and large-scale event logistics.
</li><li>Excellent communication, negotiation, and stakeholder management skills.
</li><li>Strong understanding of branding, strategic event planning, and execution.
</li><li>Proficiency in event management tools and software.
</li><li>Demonstrated leadership capability with experience managing and coordinating cross-functional teams.</li></ul></div><p></p>

Head of Events & Operations

HENSOLDT AG

<div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Senior Director, Group Global Business Development (GGBD) - Middle East &amp; North Africa (MENA)
</b></h1></div></div></div></div><div><div><div><div>Job Requisition ID: 3735
</div></div></div></div><div><div><div><div>Location:
Abu Dhabi, AE
</div></div></div></div><div><div><div><div>Company:
</div></div></div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Job Scope</b></h1>
<p>
HENSOLDT is seeking a highly accomplished Senior Business Development Director to join its Abu Dhabi operations. You will be responsible for driving strategic business growth, identifying and developing new opportunities, and delivering Order Intake targets in alignment with Group objectives for the MENA region. The successful candidate will bring proven experience within the UAE and GCC defence markets, along with a strong track record of building sustainable customer relationships and executing complex business development strategies. The position reports directly to the Head of Region MENA and offers a key opportunity to contribute to HENSOLDT&rsquo;s continued expansion in a strategically important market.</p><br>
<div></div>
<div><b>
Job Functions
</b></div><ul><li>Take a lead role in the definition of the market strategy for designated markets, and then implement within the context of the regional goals</li>
<li>Identify new potential opportunities in allocated markets and consequently follow and mature into campaigns</li>
<li>Produce and execute Capture Plans for the leads/ campaigns identified in the market strategy as well as other associated sales reporting</li>
<li>Build, communicate and maintain trust relationships with internal and external stakeholders, business partners and government authorities (incl. customers, end-users, embassies)</li>
<li>Together with Product Sales, jointly achieve Order Intake targets in line with the Group Business Plan</li>
<li>Support contract negotiations in line with the respective Product Sales</li>
<li>Key Account Management responsibility, both B-G and B-B</li>
<li>Represent HENSOLDT at marketing exhibitions and other related events where required</li>
<li>Support the Head of Region MENA by taking a lead role within their peer group</li>
<li>Adhere to high ethical standards and compliance laws, ensuring the parent company policies and legal guidelines are adhered to</li></ul><br>
<div></div>
<div><b>
Requirements</b></div>
<ul>
<li>Profound understanding of the defence landscape in the Middle East including procurement processes</li>
<li>Excellent network within the defence eco-system in the Middle East, both with end-users and within procurement organisations</li>
<li>Experience of Customer negotiations with a will to close customer contracts</li>
<li>Ability to integrate seamlessly into a team environment while independently taking ownership and driving outcomes</li>
<li>At times, extensive travel in the Middle East region and on occasion to Germany, should be assumed</li>
<li>An UAE driving license is mandatory</li>
<li>Able to live and work in UAE as per local labour laws</li></ul><br>
<div></div>
<div><b>
Experience Required</b></div>
<ul>
<li>Minimum twelve years&rsquo; experience within the Defence &amp; Security industry</li>
<li>Minimum seven years&rsquo; experience in Business Development/ Sales in the MENA region</li>
<li>Experience in cross-functional management in a complex defence and security business environment</li></ul><br>
<div></div>
<div><b>
Qualifications</b></div>
<ul>
<li>Minimum of BSc degree or equivalent, relevant to the defence industry/ technologies
</li>
</ul><h1 class="jobSectionHeader"><b>Overseas Employee Health &amp; Safety Compliance</b></h1>
<ul><li>The job holder will be expected to comply with any reasonable operational instruction or procedures relating to Company policies, reporting, and controls. To provide a duty on every employee, while at work, to take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work</li>
<li>This position will be located in Abu Dhabi with the candidate preferably based in UAE or GCC at time of application. Moving costs are not offered.</li></ul><br>
<p></p>
<p>
In case you have any further questions, please do not hesitate to contact our Recruiting Team: recruitment@hensoldt.net</p><br>
<p></p>
<p>
Find out more about HENSOLDT and our jobs: www.hensoldt.net/career</p>
</div></div></div></div><div></div><div><div><p><b>Become our next pioneer. Apply now and become part of the HENSOLDT team!</b></p>
<p>HENSOLDT is committed to diversity and an inclusive corporate culture. We therefore welcome all applications - regardless of origin, age, gender, disability, identity or ideology.</p><br>
</div></div><p><br>
<b>Job Segment: </b>Business Development, Compliance, Procurement, Manager, Sales, Legal, Operations, Management</p></div>

Senior Director, Group Global Business Development (GGBD) - Middle East & North Africa (MENA)

SECURETECH

<p><b>Company Overview</b></p><p>SecureTech is a leading technology solutions provider based in the United Arab Emirates (UAE), specializing in cybersecurity and IT infrastructure. We are committed to delivering innovative, secure, and scalable technology solutions that support our clients&rsquo; evolving business needs.</p><p><b>Job Title:</b> Talent Acquisition Specialist (IT Recruiter)</p><p><b>Location:</b> Abu Dhabi, UAE</p><p><b>Job Summary</b></p><p>The Talent Acquisition Specialist is responsible for managing end-to-end recruitment activities, supporting workforce planning, and ensuring timely hiring aligned with business requirements. The role involves sourcing, screening, interviewing, onboarding coordination, and close collaboration with HR Operations, PRO, and hiring managers to ensure a smooth candidate-to-employee transition while complying with UAE labor regulations.</p><p><b>Key ResponsibilitiesTalent Acquisition &amp; Recruitment</b></p><ul><li>Manage end-to-end recruitment for technical, operational, and support roles across the organization.</li><li>Partner with hiring managers to understand manpower requirements, job specifications, and timelines.</li><li>Prepare and post job advertisements on job portals, social media, and internal channels.</li><li>Source candidates through job portals, referrals, social networks, agencies, and direct sourcing.</li><li>Screen CVs, conduct initial interviews, and shortlist suitable candidates.</li><li>Coordinate technical and managerial interviews and collect feedback.</li><li>Maintain a strong candidate pipeline for current and future hiring needs.</li></ul><p><b>Offer Management &amp; Onboarding Coordination</b></p><ul><li>Prepare offer letters and employment documentation in coordination with HR and management approvals.</li><li>Coordinate pre-onboarding requirements including document collection (passport, visa, certificates, etc.).</li><li>Liaise with HR Operations and PRO for employment visa initiation and joining formalities.</li><li>Track joining dates and ensure timely onboarding of selected candidates.</li><li>Ensure smooth handover of candidate information to HR Operations post-joining.</li></ul><p><b>Recruitment Compliance &amp; Reporting</b></p><ul><li>Ensure recruitment activities comply with UAE labor laws and company policies.</li><li>Maintain accurate recruitment records and candidate databases.</li><li>Prepare recruitment reports including hiring status, time-to-hire, and pipeline updates.</li><li>Support audits by providing recruitment-related documentation when required.</li></ul><p><b>Employer Branding &amp; Market Intelligence</b></p><ul><li>Support employer branding initiatives to attract quality talent.</li><li>Maintain professional communication with candidates to enhance candidate experience.</li><li>Stay updated on UAE labor market trends, salary benchmarks, and competitor hiring practices.</li></ul><p><b>Coordination &amp; Stakeholder Management</b></p><ul><li>Act as a single point of contact between candidates, hiring managers, HR Operations, and PRO.</li><li>Follow up with hiring managers on interview feedback and approvals.</li><li>Coordinate bulk hiring drives when required.</li></ul><p><b>HR Support &amp; Ad-Hoc Responsibilities</b></p><ul><li>Support HR team with manpower planning and recruitment forecasting.</li><li>Assist in job fairs, walk-in interviews, and recruitment events.</li><li>Perform additional recruitment-related tasks as assigned by the Head of Department.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>3&ndash;6 years of experience in Talent Acquisition or Recruitment (UAE experience preferred).</li><li>Strong knowledge of UAE labor market and recruitment channels.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li><li>Ability to manage multiple positions simultaneously.</li><li>Proficiency in MS Office; HRMS/ATS experience is an advantage.</li></ul><p>Kindly share your updated CV - &quot;jobs@securetech.ae&quot;</p><p>Job Type: Full-time</p>

Talent Acquisition Specialist

New York University

<div>Position Summary:
<p></p><div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Marketing and Communications Manager reporting to the Head of CGSB Research Management and Outreach.</div><div></div><div><br>
The Marketing and Communications Manager is responsible for planning, designing, and implementing integrated communication and marketing strategies that raise the visibility of the Center for Genomics and Systems Biology (CGSB) and its research. The role leads content creation, digital presence, and outreach communications across web, social media, and events, ensuring alignment with NYUAD and CGSB strategic goals. The Manager collaborates closely with CGSB leadership, Public Affairs, and internal and external partners to connect CGSB&rsquo;s science with diverse audiences locally and globally.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div>
Communication Strategy &amp; Content Development:</div><ul><li>
Develop and implement a communication and marketing plan for CGSB that aligns with NYUAD&rsquo;s strategic priorities</li><li>
Create, write, edit, and curate content for CGSB&rsquo;s digital channels, including website, news items, research highlights, newsletters, and internal communications</li><li>
Translate complex scientific concepts into clear, engaging stories tailored to scientific, institutional, and public audiences</li><li>
Maintain and enhance CGSB&rsquo;s digital identity, ensuring all content complies with NYUAD style and branding guidelines</li></ul><div>
Digital Media, Social Media &amp; Multimedia Management:</div><ul><li>
Lead CGSB&rsquo;s bilingual social media presence (currently engaging 65,000+ followers), including content planning, post creation, scheduling, community engagement, and analytics</li><li>
Manage the development of visual and multimedia assets (graphics, videos, infographics, podcasts, VR content, etc.) to support campaigns, events, and outreach initiatives</li><li>
Maintain and update CGSB&rsquo;s website (English and Arabic), including the virtual lab tour and digital outreach tools</li><li>
Monitor digital performance and provide regular reports with insights and recommendations for improvement</li><li>
Keeping and maintaining the center electronic content, including photographs, videos and podcasts</li></ul><div>
Events Communication &amp; Outreach Support:</div><ul><li>
Lead the communication and promotional aspects of CGSB events, such as the annual CGSB Conference, Fikret Science Caf&eacute;, seminars, workshops, school visits, and public engagement activities</li><li>
Coordinate event communication timelines, design and production of promotional materials (posters, banners, flyers, digital assets), and post-event coverage</li><li>
Work with the administrative team on logistics-related communication (invitations, RSVPs, attendee information, speaker bios, event summaries)</li></ul><div>
Administrative:</div><ul><li>
Serve as the primary communications liaison for CGSB with NYUAD Public Affairs, relevant institutional offices, and external partners</li><li>
Support faculty, researchers, and students in communicating their research (advising on presentations, profiles, and stories)</li><li>
Contribute to the preparation of communication-related inputs for APRs, SAB reports, grant renewals, and other strategic documents</li><li>
Prepare and submit monthly center highlights and newsletters to relevant NYUAD departments, ensuring timely and accurate reporting of center activities and achievements</li><li>
Provide administrative support, including organizing files, maintaining documentation, scheduling meetings, and preparing meeting minutes</li><li>
Coordinate and organize meetings, including agenda preparation, attendee scheduling, and follow-up documentation</li><li>
Manage and maintain the center&rsquo;s electronic content, such as photographs, videos, podcasts, and digital archives, ensuring proper organization and accessibility (including photo galleries and Google Drive management)</li><li>
Support communication and documentation needs by maintaining well-structured records and ensuring consistent information flow across the center</li></ul>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Bachelor&rsquo;s Degree in Communications, Marketing, Journalism, Digital Media or a related field</li></ul><div><b>
Required Experience:</b></div><ul><li>
More than five years of experience in marketing, communications, or digital media, preferably in an academic, research, or non-profit environment</li><li>
Demonstrated experience managing social media channels and web content for an organization or brand.</li><li>
Strong writing and editing skills, with the ability to communicate complex information clearly and engagingly</li><li>
Experience in creating or coordinating visual and multimedia content (e.g. graphics, short videos, digital campaigns)</li><li>
Strong organizational and project management skills; able to manage multiple projects and deadlines</li><li>
High level of professionalism, discretion, and attention to detail</li><li>
Ability to work collaboratively in a multicultural, interdisciplinary environment and to build strong working relationships with faculty, researchers, and administrative units.</li><li>
Proficiency in standard office and digital tools (e.g. MS Office, Google Suite, basic CMS, and social media management tools)</li></ul><div><b>
Preferred Education:</b></div><ul><li>
Masters of Business Administration (MBA)</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
More than one year experience in science communication or working with scientific/research content</li><li>
Knowledge of Arabic and experience producing bilingual content is a strong advantage.</li><li>
Familiarity with analytics tools (e.g. social media insights, web analytics) and basic SEO principles</li></ul>
Additional Information:
<div>
The University is an equal opportunity employer committed to equity, diversity and social inclusion.</div></div>

Marketing and Communications Manager (Fixed Term until August 31, 2027)

Visionary Tech Services LLC

<div><p>Blackford Technologies is an emerging leading cybersecurity firm establishing a next-generation Security Operations Center (SOC) to deliver world-class monitoring, detection, and incident response capabilities. Built on advanced analytics, automation, and threat intelligence, this SOC is designed to serve as a central pillar of enterprise defense across diverse digital environments. The company is seeking exceptional security professionals to shape, lead, and evolve this capability into a benchmark for operational excellence and resilience.</p><p>
We are seeking an experienced Head of Threat Intelligence to oversee the strategic direction of our threat intelligence product portfolio and scale our threat intelligence managed services as a Managed Security Service Provider (MSSP). This senior leadership role sits above product and service functions, driving innovation in threat intelligence capabilities, fostering partnerships, and ensuring alignment with organizational goals to deliver actionable intelligence that empowers clients to anticipate and mitigate cyber threats.</p><p>
The Head of Threat Intelligence will lead a high-performing team, integrate intelligence with SOC operations, DFIR, and detection engineering, and position the organization as a leader in threat intelligence solutions. With a focus on MSSP delivery, this role involves scaling services for diverse clients, optimizing platform integrations, and translating emerging threats into strategic advantages.</p><p><b>
Requirements</b></p><ul>
<li>
Define and execute the strategic roadmap for threat intelligence products and managed services, ensuring alignment with business objectives and market demands.</li>
<li>Lead the scaling of threat intelligence managed services in an MSSP environment, including client onboarding, service delivery optimization, and performance metrics tracking.</li>
<li>Oversee the development and enhancement of threat intelligence platforms, incorporating advanced analytics, automation, and integration with tools like SIEM, EDR, and TIPs.</li>
<li>Build and mentor a cross-functional team of threat intelligence analysts, researchers, and engineers to drive proactive intelligence gathering and dissemination.</li>
<li>Collaborate with SOC leadership, product managers, and sales teams to integrate threat intelligence into core offerings, identifying opportunities for product innovation and service expansion.</li>
<li>Analyze global threat landscapes, actor profiles, and campaigns to produce high-level intelligence reports, briefings, and recommendations for executive stakeholders and clients.</li>
<li>Establish partnerships with external intelligence sources, vendors, and industry consortia to enrich internal capabilities and stay ahead of evolving threats.</li>
<li>Ensure compliance with regulatory standards and best practices in threat intelligence operations, including data handling, privacy, and ethical sourcing.</li>
<li>Drive continuous improvement through metrics, KPIs, and feedback loops to measure the impact of threat intelligence on detection efficacy and client satisfaction.</li>
<li>Represent the organization in industry forums, conferences, and client engagements as a thought leader in threat intelligence.</li>
</ul><ul><li>7+ years of progressive experience in threat intelligence, cyber defense, or related fields, with at least 5 years in a leadership role within an MSSP or similar service-oriented environment.</li>
<li>Proven track record of developing and scaling threat intelligence products and managed services, including hands-on experience with threat intelligence platforms (e.g., MISP, ThreatConnect, or Anomali).</li>
<li>Deep expertise in threat actor methodologies, geopolitical cyber risks, and intelligence lifecycle management (collection, analysis, production, dissemination).</li>
<li>Strong leadership skills with experience building and managing diverse teams in fast-paced, high-stakes environments.</li>
<li>Familiarity with MSSP operations, including client-facing service delivery, SLAs, and revenue growth strategies.</li>
<li>Excellent communication and stakeholder management abilities, with experience presenting to C-level executives and boards.</li>
<li>Knowledge of regulatory frameworks such as GDPR, NIST, or local UAE cybersecurity standards.</li>
<li>Certifications such as CTIA, GCTI, CISSP, or equivalent are highly desirable; advanced degrees in cybersecurity, intelligence studies, or related fields are a plus.</li>
</ul><p>
Technical Skills</p><ul>
<li>
Analytics: Advanced threat modeling, IOC/IOA development, intelligence fusion</li>
<li>Platforms: Threat Intelligence Platforms (MISP, ThreatConnect), SIEM (e.g., Splunk, Sentinel), API integrations</li>
<li>Frameworks: MITRE ATT&amp;CK, Diamond Model, intelligence cycle methodologies</li>
<li>Processes: Strategic planning, service scaling, risk assessment, intelligence-led operations</li>
<li>Tools: Open-source intelligence (OSINT) tools, data visualization (e.g., Tableau), automation scripting (Python, etc.)</li></ul></div>

Head of Threat Intelligence

MAP Vision General Contracting L L C

<p><b>Position:</b> Site HR Officer<br/><b>Location:</b> Abu Dhabi - Onshore &amp; Offshore</p><p><b>Job Description:</b><br/>We are looking for an experienced <b>Site HR Officer</b> to manage day-to-day HR and administrative activities at the project site. The candidate will support manpower management, compliance, and employee relations in coordination with the Head Office HR team.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle site HR operations including attendance, leave, and timesheets</li><li>Coordinate mobilization, demobilization, and employee onboarding</li><li>Maintain employee records, files, and HR documentation</li><li>Support recruitment and manpower requirements for site staff</li><li>Ensure compliance with UAE labor laws and company policies</li><li>Address employee queries and site-level HR issues</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources or related field</li><li>Minimum 3&ndash;5 years of HR experience, preferably in construction/projects</li><li>Strong knowledge of UAE Labor Law</li><li>Experience handling site manpower and labor camps</li><li>Good communication and coordination skills</li><li>Immediate joiners preferred</li></ul><p><b>Salary:</b> AED <b>3,000 &ndash; 4,000</b> (based on experience)</p><p><b>Additional Requirement:</b></p><ul><li>Must be <b>willing and ready to relocate</b> to offshore project sites as per operational requirements</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you available to join immediately?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>UAE: 2 years (Preferred)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Preferred)</li></ul><p>Work Location: Remote</p>

Site HR Officer

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
<p></p><p><b>About the role
</b><br>
The Director of Catering and Conference Services will oversee all aspects of a profit and service driven Catering Sales Department.
</p><p></p><p><b>What you will do
</b></p><p><b>Main Duties/Description:
</b></p><p>1. To oversee all aspects of a profit and service driven Catering and Conference Services Department.
</p><p>2. Supervision of the conference services, catering sales and administrative staff in their day-to-day roles. Including maintaining and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Golden Sales &amp; Catering Input Standards, and Guest at Leisure Reports.
</p><p>3. Review for accuracy and assign to the Conference Services Managers all booking turnovers from the Sales Department.
</p><p>4. Prepare with analysis the Catering and Conference Services weekly 3-Month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget.
</p><p>5. The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.
</p><p>6. Act as the liaison for all vendor/supplier related clients&rsquo; needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, and Off-site Locations etc.).
</p><p>7. Complete periodic audits of the Account and Booking Data in Golden Sales &amp; Catering to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports.
</p><p>8. Evaluate current sales practices and make recommendations to maximize the profitability of the Catering and Conference Services resources.
</p><p>9. Oversee the quarterly administration and seek new ways to motivate and maximize revenues with the Catering and Conference Services Incentive plans.
</p><p>10. Finalize the requirements of personally booked or assigned Catering and Conference Services bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
</p><p>11. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. Make timely and impromptu decisions, which balance client&rsquo;s needs with the financial, safety and staffing goals of the hotel.
</p><p>12. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Commercial Director and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
</p><p>13. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
</p><p>14. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings.
</p><p>15. Conduct performance evaluations and mentor Conference Service Managers, and Administrative Assistants to develop and prepare Managers and Staff for future promotion and possible transfer within Four Seasons. Facilitate and monitor training, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee.
</p><p>16. Respond according to the crisis management plan to any resort emergency or safety situation.
</p><p>17. Comply with Four Seasons standards for sales and marketing (commercial), while working harmoniously and professionally with co-workers and planning committee.
</p><p>18. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
</p><p>19. Assist with all inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
</p><p>20. Maintain an active and visible role in the local business and social community to generate new business, recruit future employees and managers, and support the public relations efforts of the resort.
</p><p>21. Periodically host and ensure maximum effectiveness of Banquet Event Order Meetings, and Resume meetings.
</p><p>22. Perform other tasks or projects as assigned by hotel management.
</p><p>23. Proven interpersonal skills with a track record of successful client interactions.
</p><p>24. Ability to work long and irregular hours, weekends, and evenings.
</p><p>25. Able to negotiate, organize, delegate &amp; work under pressure
</p><p>26. Basic knowledge of audio-visual equipment, telecommunication technology etc.
</p><p>27. Knowledge of Golden Sales &amp; Catering Software.<br>
</p><p><br>
<b>Standard Duties:
</b></p><p>1. To provide a friendly and professional service that always exceeds guests&rsquo; expectations.
</p><p>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
</p><p>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.
</p><p>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
</p><p>5. To comply with local legislation as required.
</p><p>6. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.
</p><p>7. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.
</p><p>8. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
</p><p>9. Conduct and attend training sessions as outlined.
</p><p>10. Perform other tasks or projects as assigned by the Director of Marketing or Assistant Director of Food &amp; Beverage.
</p><p></p><div><b>What you bring
</b><br>
<ul><li>A minimum of 2&ndash;3 years&rsquo; experience in a similar role within a luxury brand, preferably with strong knowledge of the UAE market
</li></ul></div><ul><li>Knowledge of Catering Sales operations, hygiene standards, and cost control procedures
</li></ul><ul><li>Strong leadership, organizational, and financial management skills.
</li></ul><ul><li>Excellent communication, interpersonal, and guest service skills
</li></ul><ul><li>Ability to work in a fast-paced environment and as part of a team
</li></ul><ul><li>Proficient in English (speaking, reading, writing); Arabic language is a plus<br>
</li></ul><div><br>
<b>What we offer:
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Laundry/Dry Cleaning for Business Attire
</li><li>Complimentary Employee Meals
</li></ul></div><ul><li>and so much more!
</li></ul><p></p><p><b>Schedule &amp; Hours:
</b></p><ul><li>This is a full-time role</li></ul></div><p></p>

Director of Director of Catering and Conference Services

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