operations manager Jobs in Arabic Written And Spoken Jobs In Abu Dhabi United Arab Emirates

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Confidential

<div>
 
 
 Job Purpose:
 
 The Visitor Operations Officer supports with the operational requirements of visitor experience including call center management, food &amp; beverage (F&amp;B) and retail.
 
 
 
 
 
 
 Key accountabilities:
 
 
 
 
 
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 Undertakes tasks, and follow processes, as defined by the Visitor Experience &amp; Operations Unit Head, F&amp;B and Retail Unit Head or Visitor Operations Manager in supporting visitor experience tasks.
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 Responsible for the daily performance of the call center service provider
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 Main point of contact for stakeholders for all matters relating to call center, including the effective service requirements for Ticketing team, Education team and Marketing team.
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 Creates and manages policy, SOPs and reporting templates in order to manage call centre service provider&rsquo;s performance and to ensure a high level of customer service is provided.
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 Provides day to day coordination support with retailers and service providers under the mentorship of the F&amp;B and Retail Unit Head.
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 Provides operational support for F&amp;B and Retail Unit Head, including, but not limited to, support in monitoring visitor satisfaction, revenue, quality control and compliance with organisation contract terms/policies plus escalation of visitor complaints.
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 Completes bi-weekly inspections of retailers and F&amp;B outlets as per SOPs and undertake necessary actions for rectifications if required.
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 Ensures that the required processes and approvals are adhered to in relation to any activities or projects assigned by the Visitor Experience &amp; Operations Unit Head, F&amp;B and Retail Unit Head or Visitor Operations Manager.
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 Manages own tasks and working collaboratively with staff from other departmental teams, as required.
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 Writes and edits the minutes and agendas of committee and project meetings, when required.
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 Other duties as applicable to the role.
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</div>

Visitor Experience Officer

Vaza Blooms

We are seeking a talented and experienced Head Florist to lead our floral design team and oversee daily floral operations. The ideal candidate will have strong creative skills, leadership abilities, and a passion for delivering exceptional floral arrangements and customer experiences.Key Responsibilities:Design and create high-quality floral arrangements for retail, events, and special ordersManage daily shop operations, including workflow and quality controlOversee inventory, ordering, and flower care to minimize wasteCommunicate with clients to understand their needs and provide customized designsEnsure excellent customer service and maintain brand standardsCollaborate with management on seasonal collections and promotionsRequirements:Proven experience as a Senior Florist or Head FloristStrong knowledge of flowers, plants, and floral care techniquesCreative mindset with attention to detailLeadership and team management skillsAbility to work under pressure and meet deadlinesGood communication skills in English and Arabic is a plusWhat We Offer:Competitive salaryCreative and supportive work environmentOpportunities for growth and professional developmentHow to Apply: Please send your CV and portfolio to Vazablooms@gmail.comJob Type: Full-timePay: AED3,000.00 - AED4,500.00 per month

Head Florist

jones the grocer

<ul><li>Support Head Chef to ensure BOH is run to the specified service levels and KPIs through regular monitoring of operational performance with their Brigade and other departments.</li><li>Develop, mentor and manage the CDP and the BOH team. Ensure to conduct their training, development, motivation, and evaluation.</li><li>Assist in implementation of specials and menu changes according to agreed recipes and standards.</li><li>The Sous Chef is encouraged to be part of the menu and specials recipe development/testing in both practical and creative aspects.</li><li>Work closely with the CDP&rsquo;s and the procurement department to ensure that the BOH is fully stocked of all items and maintaining required par level stock as well as seasonal / special event variances.</li><li>Understand and assist Head Chef in the day-to-day operational cost&rsquo;s management of the BOH, working towards company targets for the stores.</li><li>Ensure all reports are sent and completed on time to management and reviewed with the Head Chef, and their particular team.</li><li>Regular inspection of outlet and relevant equipment to ensure adherence of all government and regulatory requirements in food safety, hygiene and equipment maintenance.</li><li>Resourcing and carry out trials and interviews for potential candidates. Manage resources including attendance, overtime and staff welfare.</li><li>Work closely with other departments to promote good teamwork and efficient operations</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Can you join immediately?</li></ul>Experience:<ul><li>Sous Chef: 2 years (Preferred)</li></ul>

Sous Chef

RAFJAF EATS RESTAURANT

Are you passionate about coffee craftsmanship, leadership, and creating memorable guest experiences?Flaky Pastry Croissant Co is looking for an experienced Head Barista to lead our specialty coffee team and uphold the highest standards in coffee quality, service, and consistency.&#11835;Key Responsibilities:<ul><li>Lead and train the barista team to deliver exceptional coffee experiences.</li><li>Maintain consistent beverage quality in line with specialty coffee standards.</li><li>Oversee daily coffee bar operations and ensure smooth workflow.</li><li>Manage inventory, ordering, and equipment maintenance.</li><li>Support menu development, seasonal offerings, and coffee cupping sessions.</li><li>Uphold hygiene, safety, and cleanliness standards at all times.</li><li>Engage customers with deep product knowledge and genuine hospitality.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of barista experience, including at least 1 year in a supervisory or head barista role.</li><li>Strong knowledge of specialty coffee, brewing methods, latte art, and coffee origins.</li><li>Experience with calibration, grinder adjustments, and machine maintenance.</li><li>Excellent communication, leadership, and training skills.</li><li>Passion for coffee culture and continuous learning.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Head Barista

1st-jobs.com

Location UAE About the Role We are hiring an Assistant Facilities Manager to support the operations and management of hospitality and hotel facilities. Responsibilities <ul><li>Assist the Facilities Head in daily operations and maintenance activities.</li><li>Monitor equipment performance and supervise repair schedules.</li><li>Coordinate with contractors and service providers.</li><li>Prepare reports on facility operations and compliance.</li><li>Ensure safety standards and best practices are followed.</li><li>Support team management and staff training initiatives.</li></ul> Requirements <ul><li>Bachelors degree in Engineering (Mechanical or Electrical).</li><li>4-5 years of facilities management experience, preferably in hotels or hospitality.</li><li>Knowledge of facility systems, maintenance, and compliance.</li><li>Advantage: experience in VVIP or royal household projects across the GCC.</li><li>Open to candidates abroad willing to relocate to the UAE.</li></ul> Compensation AED 15,000-25,000 per month + benefits (negotiable).

Assistant Facilities Manager

Leto Group

L&rsquo;ETO Group is launching its first full dining concept in Abu Dhabi, inspired by London&rsquo;s vibrant culinary scene and Mediterranean flavours with a modern elevated twist.Located at The Galleria Mall, our new restaurant offers a refined dining experience with indoor and outdoor seating overlooking Abu Dhabi&rsquo;s first-ever fountains.We are looking for professional and polished Head Hostess/ Senior Hostess who embody hospitality, confidence, and exceptional service.Duties &amp; ResponsibilitiesTo contribute to delivering exceptional dining experiences to our guests by welcoming and escorting them to their designated table, in the most welcoming and seamless manner. The Head Hostess/ Senior Hostess will work in collaboration with all other departments in the venue to ensure a smooth and pleasant guest experience.<ul><li>Ensuring someone is always at the restaurant entrance to greet guests.</li><li>Escorting guests to the correct table, pulling out the chair, placing the menus and handing over to the waiter.</li><li>Has good knowledge of the menu, concept, organization and brand.</li><li>Knowledge on the companies regular and VIP guests.</li><li>Strong knowledge on Sevenrooms and Backhand operations of the system.</li><li>Able to inform guests of our venue policies and company standards.</li><li>Strong communication skills and positive body language.</li><li>Advantage on local market trends, functions and events.</li><li>Conversing with the guests, showing a genuine interest.</li><li>Able to network and connect with hotel concierge in surrounding areas.</li><li>Pre-opening experience and strong managerial skills to handle a team.</li><li>Reservation experience in handling guest calls and queries.</li><li>Able to work calmly under pressure</li><li>Strong organizational skills and time management.</li><li>Strong communication between cross functional Departments and operations</li></ul>Full-time availability in Abu DhabiTo apply, send your CV to: cv@letocaffe.comOnly shortlisted candidates will be contacted.Job Type: Full-time

Head Hostess

Solutions Leisure Group

We're hiring passionate energetic Front of House professionals to bring life warmth and top-tier service to our vibrant venues in Abu Dhabi. If you're all about people pace and unforgettable guest experiences we want to meet you! Now Hiring Front of House Roles <ul><li>Runner</li><li>Entertainment Attendant</li><li>Hostess / Head Hostess</li><li>Waiter / Waitress</li><li>Head Waiter / Head Waitress</li><li>Housekeeper</li><li>Bar Back</li><li>Bartender</li><li>Cashier</li></ul> What You'll Be Doing <ul><li>Runner: Keep things moving! Deliver food and drinks quickly and accurately from kitchen or bar to guests ensuring a smooth efficient service flow.</li><li>Cashier: Manage transactions with precision and professionalism. Operate the POS system handle payments assist guests and keep your station spotless.</li><li>Entertainment Attendant: Create fun safe and engaging experiences for guests in activity or gaming zones. Explain how things work encourage interaction and keep the energy high.</li><li>Hostess / Head Hostess: Be the face that starts every great experience! Welcome guests manage bookings and ensure seamless seating with a warm professional approach.</li><li>Waiter / Waitress: Deliver standout service! Take orders serve with a smile and make every guest feel like a VIP from start to finish.</li><li>Head Waiter / Head Waitress: Lead the floor with confidence. Support and guide the team resolve guest concerns and ensure every shift runs smoothly.</li><li>Housekeeper: Keep guest areas spotless and comfortable. Restock supplies maintain hygiene standards and take pride in every detail.</li><li>Bar Back: Be the bartender's right hand. Restock supplies prep the bar area and help maintain a fast clean and organized service flow.</li><li>Bartender: Mix pour and impress! Craft delicious drinks engage with guests and keep the bar buzzing with energy and professionalism.</li></ul> What We're Looking For <ul><li>Previous experience in a similar role is a big plus</li><li>Great communication and people skills</li><li>A team player who thrives in a high-energy environment</li><li>A proactive attitude and passion for hospitality</li><li>Flexibility to work nights weekends and holidays</li></ul>Ready to be part of a fun fast-paced team where every day brings something newApply now your next exciting role in Abu Dhabi awaits!NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. Employment Type Full Time Experience years Vacancy 1

Abu Dhabi Opportunities Front of House

Explore 2442+ Head of operations in Arabic Written And Spoken Jobs In Abu Dhabi United Arab Emirates this December. Find roles across top companies and apply now to boost your career.