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help desk technician

Venture Gulf Engineering W.L.L

To provides technical support for computer systems, networks, and hardware, often serving as the first point of contact for staff seeking technical help. This is typically an entry-level position that offers broad exposure to information technology tasks.Core responsibilities:<ul><li>Technical support: Provide first-line support to users for hardware, software, and network-related problems through a help desk or direct assistance.</li><li>Installation and configuration: Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>System maintenance: Monitor and maintain computer systems, including performing regular updates, patches, and security protocols.</li><li>User account management: Set up, manage, and administer user accounts, permissions, and security settings.</li><li>Troubleshooting: Diagnose and resolve technical issues to minimize downtime and ensure smooth operation.</li><li>Documentation: Create and maintain technical documentation, user guides, and standard operating procedures.</li><li>Network support: Assist with monitoring and maintaining the company's network infrastructure.</li><li>Data backup and recovery: Perform regular data backups and assist with data recovery procedures as needed.</li><li>QUALIFICATIONS:</li><li>bachelor's or associate's degree in Information Technology, Computer Science, or a related field.</li><li>Certifications such as CompTIA A+ are often desirable</li><li>At least 2 years work experience.</li></ul>Job Type: Full-time

IT Assistant

Ulster University Qatar

IT Technician Job PurposeProvide technical support, maintain computer systems and networks, and ensure the smooth operation of IT infrastructure to meet organizational needs.Accountabilities&#61623; Ensure that All IT equipment are operational and well maintained;&#61623; Report unusual activity/ suspicious situations /incidents to the concerned staff / authorities, follow up onclosure.Duties and Responsibilities&#61623; Troubleshooting and Support:Provide first-line technical support to users, diagnosing and resolving hardware, software, and network issues, CCTV System, SMATV (Satellite TV system) and access control system. Assist with desktop support, including installing, configuring, and upgrading operating systems, applications, and devices.&#61623; System Maintenance:Perform regular maintenance on computer systems and networks, ensuring they operate efficiently.Monitor system performance and proactively address issues such as network outages, hardware failures, or software malfunctions.&#61623; CCTV and Network Administration:Assist in maintaining network infrastructure, including routers, switches, and firewalls. Troubleshoot connectivity issues related to LAN, WAN, and Wi-Fi network Install, configure and trouble shoot CCTV cameras and NVR system with cabling. Set up and manage user accounts, permissions, and passwords.&#61623; Hardware and Software Installation:Install, configure, and test new hardware and software, including desktops, laptops, printers, and peripheral devices. Ensure that all IT equipment is up to date with the latest software patches and security updates.&#61623; Data Security and Backup:Implement data security measures, including antivirus software, firewalls, and data encryption. Perform regular backups and ensure data is secure and recoverable in the event of system failures.&#61623; Documentation:Maintain accurate documentation of IT procedures, network configurations, and system changes. Keep records of software licenses, warranties, and inventory of IT equipment.&#61623; Collaboration:Work closely with other IT staff and departments to support organization-wide projects, including system upgrades, migrations, and new technology implementations. Escalate complex issues to senior IT staff or external vendors as needed.Skills &amp; Qualifications&#61623; Strong knowledge of operating systems (Windows, Mac-OS, Linux) and commonly used software applications.&#61623; Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.&#61623; Basic understanding of SM ATV and Access control system.&#61623; Experience in troubleshooting CCTV, hardware and software issues. Familiarity with Active Directory, Office 365, and IT support ticketing systems.&#61623; Excellent communication and problem-solving skills.&#61623; Ability to work independently and in a team-oriented environment.&#61623; Report writing skills.Language (s):- English- Arabic (will be an advantage)Education&#61623; An associate's degree or diploma in Information Technology, Computer Science, or a related field.&#61623; Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are often preferred.&#61623; Qatari driving license is mandatoryExperience&#61623; Minimum (5) year&rsquo;s relevant experience an IT technician or in a similar technical support role*Available to join in a month*Job Type: Full-timePay: QAR6,000.00 - QAR6,500.00 per monthApplication Question(s):<ul><li>Are you available to join in a month?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>IT: 5 years (Required)</li></ul>License/Certification:<ul><li>Qatari Driving License (Required)</li></ul>

IT Technician - Artan Holding

GETP Holding

<div>
 <ul>
 <li>
 Website design, office apps, office 365 all portal administration.
 </li>
 <li>
 Adobe In design, adobe photoshop, adobe premier &amp; Visual studio.
 </li>
 <li>
 Resolving IT support requests from employees.
 </li>
 <li>
 Answering employee questions regarding computer systems.
 </li>
 <li>
 Gathering and analyzing data to diagnose problems with computer systems.
 </li>
 <li>
 Changing configurations, settings and permissions to fix computer issues.
 </li>
 <li>
 Generating sign ins for new hires during the onboarding process.
 </li>
 <li>
 Installing new software and hardware drivers and updating existing ones as needed.
 </li>
 <li>
 Updating employees on the status of their service requests.
 </li>
 <li>
 Logging all service requests and updating tickets as needed.
 </li>
 <li>
 With 1-2 years of experience.
 </li>
 </ul>
</div>

Junior Office IT Support

SparkRex Technologies

Position: Technical Support ExecutiveLocation: Doha, QatarJob Type: Student InternshipEligibility: Pursuing any graduation degreePay: UnpaidRole OverviewWe are seeking a proactive Technical Support Intern to provide comprehensive onsite and online support for deployed software systems, including Point-of-Sale (POS) systems. This role involves assisting users with setup, troubleshooting issues, managing support tickets, and ensuring smooth system operations. It offers an excellent opportunity for freshers to gain hands-on experience in both technical support and user coordination, while building critical technical and soft skills in a professional environment.Key Responsibilities<ul><li>POS System Setup and Deployment Support</li><li>Assist in the configuration and installation of POS systems for clients.</li><li>Provide onsite technical support during the initial deployment to ensure successful integration.</li><li>Troubleshoot and resolve any issues encountered during the setup phase.</li><li>Software Deployment and User Assistance</li><li>Support the deployment and configuration of other software systems for end-users.</li><li>Offer onsite and remote assistance to ensure smooth functionality of deployed solutions.</li><li>Work closely with internal teams to resolve hardware and software compatibility challenges.</li><li>Problem Resolution and System Maintenance</li><li>Address user queries and provide effective solutions for technical issues through online and onsite channels.</li><li>Diagnose and escalate complex software bugs or system problems to the development team.</li><li>Maintain system stability by ensuring prompt and effective issue resolution.</li><li>User Communication and Training</li><li>Clearly explain software features, updates, and functionalities to users.</li><li>Conduct user training sessions to enhance familiarity with system operations.</li><li>Gather feedback to identify areas for usability improvements and address user concerns.</li><li>Support Ticket and Workflow Management</li><li>Log, prioritize, and track support tickets using a ticketing system.</li><li>Document resolutions for common issues to contribute to a shared knowledge base.</li><li>Maintain regular communication with users about ticket progress and outcomes.</li><li>Skill Development and Process Improvement</li><li>Gain hands-on experience in deploying and troubleshooting software systems.</li><li>Develop strong communication, coordination, and problem-solving abilities.</li><li>Contribute to process enhancements by identifying and addressing operational gaps.</li></ul>Qualifications/Skill Required<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Familiarity with software development concepts and troubleshooting.</li><li>Strong verbal and written communication skills in English; knowledge of Arabic is a plus.</li><li>Eagerness to learn and adapt in a dynamic work environment.</li><li>Preferred Skills</li><li>Basic knowledge of POS systems and software deployment.</li><li>Experience with ticketing systems or customer support tools is advantageous.</li><li>Excellent collaboration and coordination skills.</li></ul>What We Offer<ul><li>Hands-on experience in supporting both onsite and online technical workflows.</li><li>Opportunity to work with POS systems and other software solutions.</li><li>A collaborative environment with mentorship from experienced professionals.</li><li>A chance to develop foundational expertise in technical support and user engagement.</li></ul>Join our team in Doha and kickstart your career by gaining valuable experience in end-to-end technical support for software systems. Apply today!Job Type: Internship

Technical Support Student Internship

GETP Group

<div><div>Junior Office IT Support:</div><ul><li>
Website design, office apps, office 365 all portal administration.</li><li>
Adobe In design, adobe photoshop, adobe premier &amp; Visual studio.</li><li>
Resolving IT support requests from employees.</li><li>
Answering employee questions regarding computer systems.</li><li>
Gathering and analyzing data to diagnose problems with computer systems.</li><li>
Changing configurations, settings and permissions to fix computer issues.</li><li>
Generating sign ins for new hires during the onboarding process.</li><li>
Installing new software and hardware drivers and updating existing ones as needed.</li><li>
Updating employees on the status of their service requests.</li><li>
Logging all service requests and updating tickets as needed.</li><li>
With 1-2 years of experience.</li></ul></div>

finansquare

Required Competencies<ul><li>Minimum 5+ years of related experience with applicable certifications</li><li>ITIL foundation certification and/or training (Preferred)</li></ul>Responsibilities:<ul><li>Assist college staff, faculty, and students with various software applications, including word processing, spreadsheets, presentations, web apps, anti-virus, and college-specific business applications on different platforms.</li><li>Perform technical and administrative work for personal device and workstation installations.</li><li>Install new hardware and software, update computer software, and upgrade hardware and systems.</li><li>Train end users in equipment and software usage.</li><li>Troubleshoot and resolve issues with user devices and peripherals across college campuses.</li><li>Evaluate products for compatibility, expandability, and ease of use.</li><li>Provide technical telephone support for internal and external end users.</li><li>Use the Information Technology Service Management (ITSM) system to log and track incidents, resolving assigned tasks promptly.</li><li>Continuously assess and recommend improvements in IT solutions and support.</li><li>Monitor hardware, software, and system performance metrics.</li><li>Maintain a proactive approach to IT support and improvement.</li></ul>Job Types: Full-time, PermanentPay: QAR4,000.00 per monthExperience:<ul><li>IT Support: 5 years (Required)</li></ul>License/Certification:<ul><li>ITIL Foundation certificate (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

IT Support Engineer

Holding Group

Responsibilities<ul><li>Provide manicure and pedicure services (classic, gel, acrylic, dip, etc.)</li><li>Create and apply nail enhancements (gel extensions, acrylics, etc.)</li><li>Design and apply nail art, including custom designs</li><li>Maintain a clean, hygienic, and well-organized workstation &ndash; sterilize tools between clients WorkScreen+1</li><li>Advise clients on nail care, aftercare, and suitable products Qureos</li><li>Build and maintain positive relationships with clients to encourage repeat visits</li><li>Manage appointment flow, support front-desk staff when needed Qureos</li><li>Stay up-to-date with nail trends, techniques, and products</li></ul>Qualifications / Requirements<ul><li>Certification or diploma in nail technology / cosmetology</li><li>Prior experience working as a nail technician in a salon</li><li>Strong knowledge of gel, acrylic, and other nail enhancement techniques</li><li>Excellent attention to detail, creativity, and steady hands</li><li>Good communication and customer service skills</li><li>Ability to work flexible hours, including weekends</li><li>Commitment to hygiene and safety standards</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR3,500.00 per month

NAIL TECHNICIAN

Explore 571+ Help desk technician in Doha Qatar this November. Find roles across top companies and apply now to boost your career.

571 help desk technician jobs IN Doha Qatar

IT Assistant

IT Technician - Artan Holding

Junior Office IT Support

Technical Support Student Internship

Junior Office IT Support

IT Support Engineer

NAIL TECHNICIAN