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hospitality associate

Raffles

<div>Company Description 
Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.
At Raffles, this journey is guided by a clear philosophy:<ul><li>
Start with Respect &mdash; Respect creates a foundation for positive relationships.</li><li>
Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.</li><li>
This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.</li><li>
Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.</li><li>
Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.</li></ul> 
Job Description 
Driven by a passion for luxury hospitality, this role calls for delivering personalized and detail-oriented service even during busy periods. Key responsibilities include accurately presenting menu items, enhancing sales through thoughtful beverage pairings, professionally managing guest complaints, and demonstrating full proficiency in fine dining service protocols. The role requires effective communication, teamwork, and proficient use of POS systems, while consistently upholding hygiene and brand standards with a proactive and professional approach. 
Qualifications 
<ul><li>
Passion for luxury hospitality and exceptional service</li><li>
Strong interpersonal and communication skills</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to work as part of a diverse, dynamic team</li><li>
Previous experience in a luxury hotel environment is an asset</li><li>
A proactive, solution-oriented approach</li><li>
Ability to accurately present menu items to guests and increase sales through appropriate beverage pairings</li><li>
Competence in handling guest complaints professionally and with confidentiality</li><li>
Capability to provide personalized service even during high-volume service periods</li><li>
Proficiency in fine dining service steps, table setup, and service protocols</li><li>
Effective use of POS systems with high accuracy in payment processing</li><li>
Ability to quickly and efficiently address special guest requests</li><li>
Skill in managing service flow through coordination and teamwork</li><li>
Full compliance with hygiene and food safety standards</li><li>
Ability to reflect brand image through professional appearance and behavior</li></ul> 

Additional Information 
Privacy Notice for Job Applicants
Zorlu Yap&#305; Yat&#305;r&#305;m Anonim &#350;irketi Zorlu Center Otelcilik &#350;ubesi, located at Levaz&#305;m Mah. Vadi Cad. Zorlu Center No:2 &#304;&ccedil; Kap&#305; No: 170 Be&#351;ikta&#351;/&#304;stanbul, acting as a data controller (the &quot;Company&quot; / &quot;Zorlu&quot;), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the &quot;Law&quot; / &quot;PDPL&quot;).
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates. 
https://rafflesistanbul.guestservice.app/blank/153/51772</div>

Waiter

<div>Company Description 
Raffles Hotels &amp; Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination &mdash; it is a story waiting to be discovered.
At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul&rsquo;s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center &mdash; Istanbul&rsquo;s hub for art, fashion, and gastronomy &mdash; Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.
Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles. 
At Raffles, this journey is guided by a clear philosophy:<ul><li>
Start with Respect &mdash; Respect creates a foundation for positive relationships.</li><li>
Belonging follows &mdash; When people feel respected, they are more likely to feel they belong.</li><li>
This leads to Integrity &mdash; A sense of belonging inspires trust and a deep commitment to doing what&rsquo;s right.</li><li>
Empowerment then becomes possible &mdash; With trust and integrity in place, people feel empowered to make decisions and take action.</li><li>
Finally, this journey brings us to Excellence &mdash; Empowerment fosters the motivation and confidence needed to achieve our highest standards.</li></ul> 
Job Description 
This job description outlines a hospitality role focused on delivering high-standard guest service, ensuring the proper use and safety of service equipment, and promoting strong teamwork. The employee is expected to communicate effectively, be knowledgeable about products, and manage the service process in line with hotel standards. Attention to hygiene, organization, and professional appearance is also essential at all times. 
Qualifications 
<ul><li>
Passion for luxury hospitality and exceptional service</li><li>
Strong interpersonal and communication skills</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to work as part of a diverse, dynamic team</li><li>
Previous experience in a luxury hotel environment is an asset</li><li>
A proactive, solution-oriented approach</li><li>
Excellent reading, writing and oral proficiency in the English language</li><li>
Ensure guests receive the prompt, courteous and helpful attention they require</li><li>
Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features</li><li>
Complete knowledge of menus and wine lists, and up-to-date information about specialties and menus</li><li>
Ensure that answer phone calls promptly and efficiently, using correct greeting per phone standard</li><li>
arry out correct order-taking procedures with recommendations to the guest as per brand,LQA and Forbes standard.</li><li>
To control &amp; maintain delivery timing within Hotel standard</li></ul> 

Additional Information 
Privacy Notice for Job Applicants
Zorlu Yap&#305; Yat&#305;r&#305;m Anonim &#350;irketi Zorlu Center Otelcilik &#350;ubesi, located at Levaz&#305;m Mah. Vadi Cad. Zorlu Center No:2 &#304;&ccedil; Kap&#305; No: 170 Be&#351;ikta&#351;/&#304;stanbul, acting as a data controller (the &quot;Company&quot; / &quot;Zorlu&quot;), places the utmost importance on the protection of your personal data.
Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the &quot;Law&quot; / &quot;PDPL&quot;).
For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates. 
https://rafflesistanbul.guestservice.app/blank/153/51772</div>

Order Taker (In Room Dining)

Marriott International

<div>Additional Information 
Job Number25130961 
Job CategorySales &amp; Marketing 
LocationThe Ritz-Carlton Istanbul, Suzer Plaza, Askerocagi Caddessi No 6, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Promote awareness of brand image internally and externally. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Receive, record, and relay messages accurately, completely, and legibly. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Attend daily line-ups promptly. Open door and greet guests as they arrive in the lobby, as assigned. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Sales Manager (Corporate)

<div>Additional Information 
Job Number25143140 
Job CategoryFood and Beverage &amp; Culinary 
LocationJW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Na Marriott International, n&oacute;s nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. N&oacute;s promovemos ativamente um ambiente em que o hist&oacute;rico &uacute;nico de nossos associados &eacute; celebrado e valorizado. Nossa maior for&ccedil;a est&aacute; na mistura rica de cultura, talento e experi&ecirc;ncia de nossos associados. Estamos comprometidos com um ambiente em que n&atilde;o haja discrimina&ccedil;&atilde;o ou preconceitos em rela&ccedil;&atilde;o a caracter&iacute;sticas protegidas, incluindo defici&ecirc;ncia, status de veterano ou qualquer outra caracter&iacute;stica protegida por lei.
Os Marriott Hotels trabalham para elevar a arte da hotelaria, inovando a cada oportunidade enquanto mant&ecirc;m o conforto e familiaridade pelos quais s&atilde;o conhecidos por todo o mundo. Como membro dos Marriott Hotels, voc&ecirc; ajuda a cumprir a promessa de &quot;sempre oferecer uma &oacute;tima hotelaria&quot;, ao prestar um atendimento gentil, simp&aacute;tico e moderno, que incorpora e expande um legado. Com um nome que &eacute; sin&ocirc;nimo de hotelaria por todo o mundo, temos orgulho de convidar voc&ecirc; a explorar uma carreira nos Marriott Hotels. Ao entrar para os Marriott Hotels, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu prop&oacute;sito, fazer parte de uma incr&iacute;vel equipe global e se tornar a melhor vers&atilde;o de quem voc&ecirc; &eacute;. 
<div>
 
O JW Marriott faz parte do portf&oacute;lio de luxo da Marriott International e consiste em mais de 100 belos hot&eacute;is em cidades emblem&aacute;ticas, al&eacute;m de locais de resort pelo mundo. O JW acredita em priorizar nossos colaboradores. Se nossos funcion&aacute;rios est&atilde;o felizes, nossos h&oacute;spedes estar&atilde;o felizes. Os colaboradores JW Marriott s&atilde;o confiantes, inovadores e aut&ecirc;nticos e representam o legado da marca do fundador da empresa J.Willard Marriott. Nossos hot&eacute;is oferecem uma experi&ecirc;ncia profissional &uacute;nica, onde voc&ecirc; faz parte de uma comunidade e aproveita v&iacute;nculos verdadeiros com um diversificado grupo de colegas. O JW cria oportunidades de treinamento, desenvolvimento, reconhecimento e, o que &eacute; mais importante, fornece um local onde se pode correr atr&aacute;s dos seus sonhos num ambiente de luxo, focado no bem-estar hol&iacute;stico. O tratamento excepcional dado aos nossos h&oacute;spedes come&ccedil;a por tratar bem nossos funcion&aacute;rios. &Eacute; este o tratamento JW. Ao entrar para o JW Marriott, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu prop&oacute;sito, fazer parte de uma incr&iacute;vel equipe global e se tornar a melhor vers&atilde;o de quem voc&ecirc; &eacute;.</div></div></div>

Bartender

<div>Additional Information 
Job Number25137199 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International olarak, kap&#305;s&#305; herkese a&ccedil;&#305;k ve f&#305;rsata eri&#351;im imk&acirc;n&#305; sunan bir e&#351;it f&#305;rsat i&#351;vereni olmaya kararl&#305;y&#305;z. &Ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n, &ouml;zg&uuml;n arka planlar&#305;na de&#287;er verilen ve ge&ccedil;mi&#351;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&#351; ortam&#305;n&#305; etkin bir &#351;ekilde te&#351;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&#305;m&#305;z, &ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&#351;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&#287;er durumlara dayal&#305; ayr&#305;mc&#305;l&#305;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&#305;mc&#305;l&#305;&#287;a kar&#351;&#305;y&#305;z.
Sheraton ailesine kat&#305;ld&#305;&#287;&#305;n&#305;zda, k&uuml;resel toplulu&#287;umuzun da bir &uuml;yesi haline gelirsiniz. 1937'den beri insanlar&#305;n bir araya gelmek ve ba&#287;lant&#305; kurmak i&ccedil;in se&ccedil;ti&#287;i bir mekan olduk. Sheraton &ccedil;al&#305;&#351;anlar&#305; d&uuml;nya genelinde 400'&uuml; a&#351;k&#305;n topluluklar&#305;yla bir aidiyet duygusu yarat&#305;r. &#304;lgi &ccedil;ekici deneyimler ve d&uuml;&#351;&uuml;nceli hizmet anlay&#305;&#351;&#305;yla misafirleri bizimle konaklamaya davet ediyor, onlar&#305; en iyi &#351;ekilde a&#287;&#305;rl&#305;yor ve birbirleriyle ba&#287;lant&#305; kurmaya te&#351;vik ediyoruz. Anlaml&#305; bir misafir deneyimi sunmaktan heyecan duyan bir tak&#305;m oyuncusuysan&#305;z, bir sonraki kariyer f&#305;rsat&#305;n&#305;z&#305; Sheraton'da ke&#351;fetmenizi tavsiye ediyoruz. 'D&uuml;nyan&#305;n Bulu&#351;ma Yeri' olma misyonumuzda bize kat&#305;l&#305;n. Sheraton Hotels &amp; Resorts'a kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&#305; olursunuz. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri tercih edin, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye ba&#351;lay&#305;n, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ula&#351;may&#305; ba&#351;ar&#305;n.</div></div>

Cook

Rainmaker Consultancy

<div>
 
 We are seeking a
 
 Senior HR Manager
 
 for a leading real estate and hospitality development company. Reporting directly to the CHRO, this role will oversee all core human resources functions for a landmark
 
 luxury hotel
 
 within the company&rsquo;s portfolio &mdash; from strategic workforce planning to end-to-end talent management, employee engagement, and operational HR delivery.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 This position will act as the primary HR contact for a flagship hotel operated by a globally recognised hospitality brand. The Senior HR Manager will play a critical role in ensuring that the human capital strategy supports both the service excellence expected from the brand and the commercial goals of the ownership. The role demands a confident and business-minded HR leader who can operate effectively within an owner&ndash;operator structure and elevate people performance in a luxury service environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Partner with hotel management and corporate stakeholders to align HR practices with operational and strategic objectives.
 </li>
 <li>
 Lead all aspects of workforce planning, talent acquisition, onboarding, and retention for the hotel property.
 </li>
 <li>
 Oversee compensation and benefits processes in coordination with corporate HR and operator standards.
 </li>
 <li>
 Drive employee engagement initiatives tailored to a high-touch hospitality environment.
 </li>
 <li>
 Ensure compliance with Turkish labour law, internal HR policies, and service-level expectations.
 </li>
 <li>
 Lead the performance management cycle, learning &amp; development agenda, and succession planning activities.
 </li>
 <li>
 Maintain strong alignment between the operator&rsquo;s HR approach and ownership's strategic priorities.
 </li>
 </ul>
 
 
 
 
 
 Must-Have Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum 10 years of progressive HR experience, including at least 5 years in a senior HR role within a 5-star hotel or luxury hospitality setting.
 </li>
 <li>
 Expertise in end-to-end HR management within owner&ndash;operator models.
 </li>
 <li>
 In-depth knowledge of Turkish labour law and HR operational best practices.
 </li>
 <li>
 Excellent communication, negotiation, and relationship management skills.
 </li>
 <li>
 Fluent in Turkish and English.
 </li>
 </ul>
 
 
 
 
 
 Nice-to-Have Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Experience in mixed-use developments or large-scale hospitality projects.
 </li>
 <li>
 Background in hotel pre-opening or transformation projects.
 </li>
 <li>
 International brand exposure or cross-cultural HR experience.
 </li>
 <li>
 Professional HR certifications (e.g., SHRM, CIPD).
 </li>
 </ul>
 
 
 
 
 
 Key KPIs:
 
 
 
 
 
 <ul>
 <li>
 Retention and engagement metrics across hotel functions
 </li>
 <li>
 Hiring quality and time-to-fill performance
 </li>
 <li>
 Compliance audit scores and HR policy alignment
 </li>
 <li>
 Training participation and talent pipeline development
 </li>
 <li>
 HR contribution to guest satisfaction and service consistency
 </li>
 </ul>
 
 
 
 
 
 Rainmaker Note: A pivotal HR leadership role at the intersection of hospitality excellence and strategic asset ownership.
 
 
</div>

Senior Human Resources Manager - Hotel

Renaissance Corporate Services

Shangri-La Bosphorus, Istanbul
 
Shangri-La Hotels are five-star luxury hotels located in premier city addresses across Asia Pacific, North America, the Middle East, and Europe.
 
"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered.
 
But what makes each stay truly memorable is something even more exquisite and rare - Shangri-La’s special kind of hospitality. Hospitality from the heart.
 
Shangri-La Bosphorus, Istanbul, presenting 186 refined guest rooms and suites, provides a luxurious personal sanctuary to unwind amid enticing views of the city and the Bosphorus Strait.
 
Our guests are greeted, as always, by warm and attentive service. The feeling of enchanting hospitality continues when our colleagues open the door to our guests The hotel, ideally located in the financial and entertainment district of Besiktas, yields breathtaking views of the Bosphorus Strait. As you step onto your private terrace, you are dazzled by the Strait's deep blue waters, a living line between two continents.
 
We are looking for an Information Technology Manager.
 
As Information Technology Manager, we rely on you to
 
Lead the IT team to support business operations, ensuring projects are delivered on time
 Provide leadership and guidance in relation to the development and implementation of system architecture, data architecture, business processes, security, scalability and performance
 Oversee the development, maintenance, operation and support of the hotel’s hardware and software application systems
 Implement policies and procedures for architecture, security, IT standards, systems and network management
 Continuously look for opportunities to support business initiatives with new technology whenever appropriate
 Make recommendations for system improvements and upgrades
 
We are looking for someone who;
 
Has a passion for Information Technology
 Preferably has relevant experience with an International 5* Hotel Group
 Preferably has a degree in Information Technology or other related discipline
 Follows market trends closely and considers ways to adopt pioneering technology into the business
 Enjoys interacting with people
 Communicates and writes with fluency in Turkish & English
 Has strong communication and interpersonal skills
 Displays curiosity and takes time to learn and understand new technology trends
 
If you are the right person, what are you waiting for? Click the apply button now !

Information Technology Manager (173175)

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