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executive assistant to general manager Jobs in Istanbul

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assistant manager front office

Grand Hyatt

<div>
 
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture. We develop people with classroom and on-the-job training, and through challenging work assignments that have long-lasting impact in the world.
 
 
 
 
 
 
 Scope of Job:
 
 To assist the Front Office Manager in the smooth and effective operation of the Front Desk ensuring maximum guest satisfaction and adhering to the standards required by the hotel.
 
 <ul>
 <li>
 Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times.
 </li>
 <li>
 Analyze the training needs of the front office department and shares the appropriate trainings within the team.
 </li>
 <li>
 Advanced level of spoken and written English
 </li>
 </ul>
 
 
</div>

Assistant Manager - Front Office

DenizBank

<div>
 
 
 General Qualities
 
 
 
 
 
 <ul>
 <li>
 University Graduate,
 </li>
 <li>
 At least 3 years of executive assistant experience,
 </li>
 <li>
 
 Fluent in English,
 
 </li>
 <li>
 Strong planning and organizational skills,
 </li>
 <li>
 Strong verbal and written communication skills,
 </li>
 <li>
 Proficient in MS Office programs
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 To be responsible for the calendar control of the manager, making appointments, meetings and travel organizations, managing telephone and e-mail traffic correctly, quickly and effectively, welcoming and hosting guests.
 
 
 We are looking for a Senior Executive Assistant to be assigned at DenizBank Financial Services Group - Head Office.
 
 
 
 
 
 
 Ba&scedil;vurunuz nedeni ile payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) kapsam&inodot;nda korunmakta ve i&scedil;lenmektedir. Ayr&inodot;nt&inodot;l&inodot; bilgi i&ccedil;in
 
 https://basvuru.denizbank.com/KVKK.aspx
 
 adresini ziyaret edebilirsiniz.
 
 
 
 
</div>

Executive Assistant

Fevup Brands

<div>
 
 
 About Fevup Brands
 
 
 
 Fevup Brands is an e-export consortium that unites high-potential local e-commerce brands under one roof, offering end-to-end growth solutions in branding, digital marketing, data science, artificial intelligence, supply chain, and logistics.
 
 
 Our ecosystem spans fashion, home &amp; living, cosmetics, and outdoor categories, scaling brands across international marketplaces and D2C channels, including the USA, Europe, the UK, and the GCC.
 
 
 We are looking for an
 
 Executive Assistant
 
 to work closely with our General Manager at our Istanbul Fashion Office.
 
 
 
 
 
 
 Job Description
 
 
 
 &bull; Organize the General Manager&rsquo;s daily workflow and manage their agenda effectively,
 
 
 &bull; Plan all meeting organizations; prepare meeting materials, inform participants, and ensure proper time management,
 
 
 &bull; Take detailed and clear meeting notes; track decisions and action items and share them with relevant stakeholders,
 
 
 &bull; Monitor company-wide numerical metrics, KPIs, and operational data; prepare regular reports and present them to the General Manager,
 
 
 &bull; Conduct data analysis processes using Excel, Power BI, and similar tools,
 
 
 &bull; Provide support to internal departments when necessary,
 
 
 &bull; Manage the General Manager&rsquo;s internal and external correspondence and communication flow,
 
 
 &bull; Represent the company professionally in front of senior guests, business partners, and stakeholders,
 
 
 &bull; Manage confidential processes in accordance with company policies,
 
 
 &bull; Adapt to the fast-changing dynamics of the start-up ecosystem and develop holistic, solution-oriented approaches.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Industrial Engineering, Business Engineering, Business Administration, or Economics,
 
 
 &bull; Minimum 5 years of experience in executive assistance, analytical reporting, or related roles,
 
 
 &bull; Strong numerical skills; advanced proficiency in Excel and preferably experience with analytical tools such as Power BI,
 
 
 &bull; Strong follow-up ability, detail-oriented working style, and high planning and organizational skills,
 
 
 &bull; Familiarity with the start-up ecosystem, with strong adaptability and multitasking capability,
 
 
 &bull; Strong communication skills, high representation ability, and a presentable demeanor,
 
 
 &bull; Experience in roles requiring confidentiality, reliability, and professionalism,
 
 
 &bull; Ability to adapt to a flexible work environment and provide holistic support to departments,
 
 
 &bull; Strong analytical thinking skills; ability to interpret data and transform it into meaningful reports,
 
 
 &bull; Advanced proficiency in English.
 
 
 
 
 
 
 Competencies
 
 
 
 &bull;
 
 Analytical thinking:
 
 Ability to accurately analyze data and convert it into meaningful reports,
 
 
 &bull;
 
 Planning and organization:
 
 Ability to effectively manage a busy agenda and meeting coordination processes,
 
 
 &bull;
 
 Follow-up and execution:
 
 Ability to consistently track action items and ensure timely completion,
 
 
 &bull;
 
 Communication skills:
 
 Ability to communicate professionally with senior executives and stakeholders,
 
 
 &bull;
 
 Detail-oriented working:
 
 A meticulous, careful, and organized approach to all processes,
 
 
 &bull;
 
 Confidentiality awareness:
 
 Ability to securely manage the executive&rsquo;s and company&rsquo;s critical information,
 
 
 &bull;
 
 Adaptability:
 
 Ability to quickly adjust to the fast-changing dynamics of the start-up environment,
 
 
 &bull;
 
 Digital tool proficiency:
 
 Strong command of Excel and preferably experience with analytical tools such as Power BI.
 
</div>

Hilton

<div>Front Desk Agent - Conrad Istanbul Bosphorus
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing?
As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for?
Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Agent - Conrad Istanbul Bosphorus

Zorlu Holding

<div>
 
 We are looking for an
 
 Executive Assistant
 
 at Zorlu Performing Arts Center!
 
 
 
 
 
 We are looking for an Executive Assistant to join PSM, a center of creativity, art, and culture, and someone who can adapt to a dynamic work pace and a multifaceted event environment.
 
 
 We are looking for a team member who will support our General Manager with a professional approach in the inspiring atmosphere of art and contribute to the cultural vision of the institution with strong communication and organizational skills.
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Graduation from university in a bachelor&rsquo;s degree
 </li>
 <li>
 Proven experience as an Executive Assistant or in a similar position,
 </li>
 <li>
 Excellent written and spoken English,
 </li>
 <li>
 Proficiency in MS Office programs (Word, Excel, PowerPoint, etc.),
 </li>
 <li>
 Strong communication, organizational, and time management skills,
 </li>
 <li>
 Professional demeanor with strong representation and interpersonal skills,
 </li>
 <li>
 Ability to act as an effective liaison between the General Manager and internal teams, ensuring clear and timely communication
 </li>
 <li>
 Self-motivated, proactive, and able to work autonomously when needed
 </li>
 <li>
 A dynamic, solution-oriented team player with a genuine interest in art and culture.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage the General Manager's daily calendar and schedule, effectively organizing meetings, events, and travel arrangements,
 </li>
 <li>
 Prepare necessary data analyses, reports, and presentations and ensure timely delivery of relevant information,
 </li>
 <li>
 Coordinate internal and external meetings, make pre-meeting preparations, and follow up on post-meeting actions,
 </li>
 <li>
 Organize all travel-related processes, including flights, hotels, transportation, and visa procedures, and international meetings.
 </li>
 <li>
 Support VIP hospitality processes involving shareholders, senior leadership, and visiting artists, ensuring smooth and professional coordination
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 In our human resources practices, no form of discrimination is tolerated based on gender, age, religion, race, belief, social status, physical appearance, ethnicity, nationality, sexual orientation, or any other personal characteristic.
 
 
 
 
 
 
 
 
 
 
 "Zorlu Holding i&ccedil;in ki&scedil;isel verilerinizi korumak &ouml;nemlidir. Bu nedenle, hangi ki&scedil;isel verilerinizi i&scedil;ledi&gbreve;imizi, hangi ama&ccedil;la i&scedil;ledi&gbreve;imizi, aktarma ve saklama bi&ccedil;imimizi kapsayan resmi internet sitemizde kamuoyu ile payla&scedil;&inodot;lm&inodot;&scedil; oldu&gbreve;umuz Zorlu Holding Anonim &Scedil;irketi Ki&scedil;isel Verilerin Korunmas&inodot; ve &Idot;&scedil;lenmesi Politikas&inodot;&rsquo;n&inodot; incelemelisiniz. &Idot;&scedil;e al&inodot;m s&uuml;recinde &ccedil;al&inodot;&scedil;an adaylar&inodot;m&inodot;z&inodot;, ki&scedil;isel verilerin korunmas&inodot; kapsam&inodot;nda detayl&inodot; bilgilendirmek isteriz. Resmi web sitemizde yay&inodot;nlad&inodot;&gbreve;&inodot;m&inodot;z
 
 https://www.zorlu.com.tr/tr/kisisel-verilerin-korunmasi
 
 &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni ile bu s&uuml;re&ccedil;te sizlerden toplad&inodot;&gbreve;&inodot;m&inodot;z ki&scedil;isel verilere ili&scedil;kin detayl&inodot; bilgilere ula&scedil;abilirsiniz."
 
 
</div>

<div>
 
 Position Title:
 
 Guest Review &amp; Experience Supervisor
 
 
 
 Department:
 
 Front Office &ndash; dotted line to Mkt to Commercial
 
 
 
 Reports To:
 
 Front Office Operation Manager
 
 
 
 Position Statement
 
 
 
 The Guest Review &amp; Experience Supervisor is responsible for monitoring and analyzing guest reviews across all digital platforms (Tripadvisor, Google, Booking, Stay Experience, etc.) and within the hotel venues (restaurants, bars, spa, meeting rooms). The role ensures that guest feedback is addressed effectively, identifies areas of improvement, and supports the delivery of an exceptional guest experience in line with Hilton brand standards.
 
 
 
 What will I be doing?
 
 
 
 As a Guest Review &amp; Experience Supervisor, you will be responsible for performing the following tasks to the highest standards:
 
 
 
 Guest Review Management
 
 
 
 <ul>
 <li>
 Monitor, track, and respond to all guest reviews across online platforms on a daily basis.
 </li>
 <li>
 Ensure responses are timely, professional, and aligned with brand voice and positioning.
 
 
 
 </li>
 </ul>
 
 Guest Feedback Analysis
 
 
 
 <ul>
 <li>
 Collect and analyze guest feedback from all hotel venues (F&amp;D venues, Spa, Meetings &amp; Events, etc.).
 </li>
 <li>
 Classify feedback into positive, negative, and areas for improvement.
 </li>
 <li>
 Investigate negative reviews and coordinate with relevant departments to identify root causes and implement corrective actions.
 
 
 
 </li>
 </ul>
 
 Reputation &amp; Reporting
 
 
 
 <ul>
 <li>
 Safeguard the hotel&rsquo;s online reputation by ensuring consistency in tone and brand alignment.
 </li>
 <li>
 Prepare weekly and monthly reports for the management team, highlighting key trends and KPIs (GSS, NPS, Review Index).
 </li>
 <li>
 Benchmark competitor reviews and share best practices with internal teams.
 
 
 
 </li>
 </ul>
 
 Recognition &amp; Engagement
 
 
 
 <ul>
 <li>
 Share positive guest feedback with the Human Resources team to support employee recognition and motivation initiatives.
 </li>
 <li>
 Foster a culture of guest feedback awareness and advocacy across all departments.
 
 
 
 </li>
 </ul>
 
 Continuous Improvement &amp; Training
 
 
 
 <ul>
 <li>
 Turn guest feedback into actionable insights that support operational and service enhancements.
 </li>
 <li>
 Organize awareness sessions and training workshops for departments to strengthen the guest feedback culture.
 </li>
 <li>
 Act as the &ldquo;voice of the guest,&rdquo; advocating for service improvements and ensuring feedback is embedded into the hotel&rsquo;s overall strategy.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Guest Review &amp; Experience Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Strong guest-focused approach and excellent communication skills.
 </li>
 <li>
 Problem-solving and analytical thinking abilities.
 </li>
 <li>
 Experience in report preparation, data analysis, and KPI tracking.
 </li>
 <li>
 Confidence in using digital platforms and review management tools.
 </li>
 <li>
 Previous experience in hospitality or guest services is preferred.
 </li>
 <li>
 Ability to work effectively with multiple departments and build positive relationships.
 </li>
 <li>
 Proactive mindset with an ability to identify improvement opportunities.
 </li>
 <li>
 Copyrighting skill is a plus.
 </li>
 <li>
 Excellent fluency Turkish and English grammar language skills.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands and to creating rewarding career opportunities for Team Members.
 
 
 
 Work Locations
 
 
 
 Hilton Istanbul Bosphorus
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Review & Experience Supervisor

ARVEN CONSULTANCY

<div>
 
 Our strategic partner is a well-established and prestigious brand in the hospitality industry, dedicated not only to offering comfort but also to creating a flawless guest experience. With its innovative vision, commitment to service excellence, and operations aligned with international standards, our partner stands out as a leader in the sector. To further strengthen their professional team, they are now seeking a
 
 
 Hotel Operations Manager
 
 .
 
 
 
 
 
 
 Operation Manager, responsible for managing the hotel&rsquo;s daily operations effectively and efficiently. Ensures the highest level of guest satisfaction while maintaining cost control, optimizing operational processes, and managing staff performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Ensure the smooth functioning of all operational departments of the hotel (front office, housekeeping, F&amp;B, technical services, etc.).
 </li>
 <li>
 Monitor and continuously improve service quality to enhance guest satisfaction.
 </li>
 <li>
 Prepare daily, weekly, and monthly operational reports and present them to senior management.
 </li>
 <li>
 Manage the operational budget; control expenses and ensure efficiency.
 </li>
 <li>
 Oversee staff recruitment, training, shift planning, and performance management processes.
 </li>
 <li>
 Follow emergency procedures and ensure compliance with occupational safety standards.
 </li>
 <li>
 Handle complaints and guest feedback in a professional manner.
 </li>
 <li>
 Collaborate with the sales and marketing team to develop operational strategies that increase revenue.
 </li>
 <li>
 Manage supplier relationships and oversee procurement and inventory control processes.
 </li>
 <li>
 Ensure compliance with quality standards during internal audits.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Tourism &amp; Hospitality Management or a related field.
 </li>
 <li>
 Minimum 5&ndash;7 years of hospitality experience, preferably in a managerial role.
 </li>
 <li>
 Strong leadership, crisis management, and problem-solving skills.
 </li>
 <li>
 Proficient in planning, reporting, and budget management.
 </li>
 <li>
 Advanced level of English (a second foreign language is an asset).
 </li>
 <li>
 Proficiency in MS Office and hotel management software.
 </li>
 </ul>
 
 
</div>

Operation Manager

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1164 assistant manager front office jobs IN Istanbul

Assistant Manager - Front Office

Executive Assistant

Executive Assistant

Front Desk Agent - Conrad Istanbul Bosphorus

Executive Assistant

Guest Review & Experience Supervisor

Operation Manager