guest experience expert Jobs in Kuwait City Kuwait

guest experience expert

cleaning & fabric care supervisor (housekeeping supervisor) Jobs in Kuwait City Kuwait

cleaning & fabric care supervisor (housekeeping supervisor)

f&b service expert Jobs in Kuwait City Kuwait

f&b service expert

f&b service expert - executive lounge, pre opening Jobs in Kuwait City Kuwait

f&b service expert - executive lounge, pre opening

hospitality interior designer Jobs in Kuwait City Kuwait

hospitality interior designer

hotel cleanliness expert

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25176365
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Residence Inn by Marriott Kuwait City, Abdullah Saleh Almulla Street, Kuwait City, Kuwait, Kuwait, 15460VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hotel Cleanliness Expert

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25096209
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hotel Cleanliness Expert, PRE OPENING

Grand Hyatt Kuwait City

<div><div>Summary<div>
The hotel florist is responsible for creating and maintaining high&#8209;quality floral arrangements throughout the property.
The role requires anticipating VIP and special&#8209;guest needs in collaboration with housekeeping, ordering and properly storing flowers and supplies, and keeping the flower work area clean.
The florist ensures that decor aligns with the hotel&rsquo;s standards by recommending designs to the Florist Manager and stepping in to handle ordering in their absence.
Beyond floral duties, the position entails adherence to hotel policies on fire safety, hygiene and health; punctuality and professional appearance; and maintaining positive relationships with colleagues across departments. Participation in staff meetings and trainings, supporting departmental trainers, and adapting to changes or additional tasks as assigned are also essential.</div></div><div>
Qualifications<div><ul>
<li>Floral expertise: Proven experience in floral design, including arranging, handling and storing flowers. Ability to recommend decor themes and maintain the cleanliness of the workspace.</li>
<li>Guest focus and anticipation: Strong customer&#8209;service orientation with the ability to anticipate needs of VIP and club guests.</li>
<li>Operational skills: Familiarity with ordering and inventory management of flowers and supplies; ability to maintain consistent quality and adapt arrangements to various settings.</li>
<li>Professionalism and hygiene: Consistently punctual and neatly presented, adhering to uniform standards and personal hygiene guidelines.</li>
<li>Teamwork and communication: Effective collaboration with housekeeping and other departments; strong interpersonal skills to build rapport and work cross&#8209;functionally.</li>
<li>Initiative and resourcefulness: Ability to prioritize tasks, solve problems quickly and creatively, adapt to changes, and produce results with minimal supervision.</li>
<li>Commitment to standards: Willingness to uphold hotel policies and attend trainings, meetings, and contribute to departmental goals.</li></ul></div></div></div>

FLORIST

AC House company

Position Overview:We are looking for a dedicated and detail-oriented Fabric &amp; Mattress Care Team Leader to oversee a small team responsible for cleaning, sanitizing, and maintaining furniture and mattresses produced by our company.This position combines the standards of hospitality cleaning excellence with the operational rhythm of a production environment.The ideal candidate will come from a hotel housekeeping background and be experienced in managing cleaning staff, fabric care, and stain treatment &mdash; while being open to applying these skills in a professional production facility.Key Responsibilities:<ul><li>Supervise and train the cleaning team in proper handling, washing, and care of fabrics, upholstery, and mattresses.</li><li>Inspect items before and after cleaning to ensure top-quality standards are maintained.</li><li>Oversee stain removal, fabric protection, and hygiene processes.</li><li>Ensure cleaning materials and equipment are properly used, maintained, and stored.</li><li>Coordinate with production and quality control departments to schedule cleaning operations efficiently.</li><li>Implement hygiene, safety, and quality procedures in the cleaning section.</li><li>Monitor inventory of cleaning materials and request replenishment when needed.</li><li>Support the development of new cleaning techniques or materials for fabric and mattress care.</li></ul>Qualifications &amp; Skills:<ul><li>Experience as a Housekeeping Supervisor or Team Leader in a hotel or similar high-standard environment.</li><li>Knowledge of fabric types, stain treatment, and upholstery cleaning methods.</li><li>Strong attention to detail and commitment to cleanliness and quality.</li><li>Ability to supervise and motivate a small team.</li></ul>Job Type: Full-timePay: KD260.000 - KD300.000 per monthApplication Question(s):<ul><li>Do you have experience in mattress and fabric cleaning and as a housekeeping supervisor?</li></ul>

Cleaning & Fabric Care Supervisor (Housekeeping Supervisor)

Job Summary:The Barista is responsible for preparing and serving high-quality coffee, beverages, and light food items while ensuring an exceptional guest experience. This role requires strong knowledge of coffee preparation, customer service, and strict adherence to food safety, hygiene, and health &amp; safety standards.Key Responsibilities:Guest Service &amp; Beverage Preparation<ul><li>Prepare and serve all types of hot and cold beverages, including specialty coffees, teas, and smoothies, according to standard recipes and presentation guidelines.</li><li>Provide friendly, efficient, and professional service to all guests.</li><li>Recommend beverage options and upsell menu items to enhance guest satisfaction and revenue.</li><li>Maintain a clean, organized, and welcoming service counter and seating area at all times.</li></ul>Operational Responsibilities<ul><li>Operate coffee machines, grinders, blenders, and other caf&eacute; equipment safely and correctly.</li><li>Monitor inventory levels and assist in stock control, ordering, and daily requisitions.</li><li>Ensure proper labeling, dating, and storage of all products in compliance with food safety regulations.</li><li>Handle cash, POS transactions, and shift reports accurately.</li></ul>Food Safety &amp; Hygiene<ul><li>Comply with all local health regulations and company standards related to hygiene, sanitation, and food safety (HACCP or equivalent).</li><li>Conduct daily checks on food and beverage temperatures, equipment cleanliness, and product freshness.</li><li>Report any maintenance issues, food safety hazards, or potential contamination risks immediately.</li><li>Wear proper uniform and personal protective equipment (PPE) as required.</li></ul>Health &amp; Safety<ul><li>Follow all occupational health and safety procedures to prevent accidents and injuries.</li><li>Maintain a clean and hazard-free workspace, including handling hot equipment and cleaning chemicals safely.</li><li>Participate in regular safety briefings and training sessions.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience as a Barista in a caf&eacute;, restaurant, or hotel environment.</li><li>Strong knowledge of coffee brewing techniques, milk frothing, and beverage presentation.</li><li>Certification or training in Food Safety and Hygiene (Level 2 or above) preferred.</li><li>Excellent communication and customer service skills.</li><li>Attention to detail, cleanliness, and teamwork.</li><li>Flexible to work shifts, weekends, and holidays.</li><li>Committed to quality, safety, and innovation.</li></ul>Job Type: Full-timePay: KD230.000 - KD250.000 per monthApplication Question(s):<ul><li>Have you worked as a Barista for a minimum two years?</li></ul>

Barista

<div>Additional Information 
Job Number25180415 
Job CategoryRooms &amp; Guest Services Operations 
LocationCourtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
<div><div>Job Summary
</div>To assists our guests efficiently, courteously, and professionally in all Airport functions. Collect the visas for the expected arrivals from the Concierge. Ensure the visas are handed to the Immigration Counter in time for the arrival of the guests. In case the guest has no visa, ensure &ldquo;Sponsoring Letter&rdquo; is handed to the Immigration Counter
Maintain safety by adhering to all safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors and in congested areas. Ensure that proper safety instructions are given before operating any equipment.
Business Results
Balanced Scorecard Results: Supports strategies and conducts activities to drive and continually improve financial results, guest satisfaction, and human capital index and market share.
</div><div><ul><li>Operations: Works with other department managers and associates to execute the daily activities of the Loss Prevention department. Focuses on meeting or exceeding department goals and ensures compliance with Marriott Operating Standards to maintain brand integrity.</li>
<li>Guest Satisfaction: Associates strive to meet or exceed customer expectations. Helps build customer loyalty through product and or service excellence.</li>
<li>Human Resources: Develops self and team colleagues to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and satisfaction to enable business success.</li>
<li>Financial Management: Participates in managing company assets and guest belonging</li>
</ul></div>JOB REQUIREMENTS:
 <ul><li>Handle all duties according to hotel policies, procedures, internal rules and standards.</li>
<li>Responsible to handle all guest requests and to solve any guest complaints.</li>
<li>Check the transportation list for arrivals and departures (at least hourly)</li>
<li>Give a warm welcome with a smile to the guests and address them by their name.</li>
<li>All expired visas not collected by the guest due to no show or cancellations should be returned immediately to the Visa office.</li>
<li>Escort the guest to the car and introduce the guest to the driver by name.</li>
<li>Make a note of who sits where in the car, and pass this information to the Concierge</li>
<li>Coordinate all transportation requests through the concierge/guest relation of the hotels</li>
<li>Inform the Manager on duty or Front Office Manager of eventual flight delays or cancellations</li>
<li>Must keep himself updated with all hotel information in order to attract potential guests.</li>
<li>Know the Marriott culture and act as an ambassador of Marriott</li>
<li>Collect the baggage for the guest and bring it to the hotel</li>
<li>Follow up with the lost luggage department at the airport to see if the luggage has arrived. Keep concierge informed.</li>
<li>Collect passport, ticket and luggage from the guest or from reception, do the pre check in at the airport and then return the passport and the ticket to the guest.</li>
<li>Build up good relationship with the Airport Officials and Airline Officers, be an ambassador of Marriott.</li>
<li>Maintain cleanliness and tidiness of the Airport desk according to the Marriot Brand Standard</li>
<li>Know the hotel very well in order to be able to satisfy any guest request and ensuring we sell the company. Know the restaurants and what they offer. Know all the hotel facilities.</li>
<li>Communicate all the operation information with all colleagues. Be active in the daily briefing.</li>
<li>Use the 15/5 rule and LEARN process and techniques in order to minimize the problem experience of our guests and increase the guest satisfaction overall.</li>
<li>Handle complaints efficiently in the airport, use the LEARN process in order to ensure guest satisfaction. Fill in a guest response form for each guest comment and hand it over to the Front Office by the end of shift.</li>
<li>Each associate is expected to carry out, within their capability, all reasonable requests by management.</li>
</ul>Human Resources
<ul><li>Establishes and maintains open, collaborative relationships with all associates and ensures associates do the same within the team.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program.</li>
</ul>Other
<ul><li>Performs other duties as assigned to meet business needs.</li>
<li>Completes any reasonable job request by your immediate supervisor/manager</li></ul> 
I have read and understood the above terms of my job description. 
 
 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Airport Representative (Arabic Speaker)

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Lead the In-Room Dining (IRD) and Private Bar operations, including managing, coaching, scheduling, and evaluating employees to ensure the highest performance and adherence to Four Seasons&rsquo; culture and core standards.
 </li>
 <li>
 Inspire and motivate the team through training, recognition, and effective performance management.
 </li>
 <li>
 Oversee menu planning and amenity setup, ensuring creativity, guest appeal, and flawless presentation.
 </li>
 <li>
 Deliver attentive, unobtrusive in-room service with personalized touches, ensuring age-appropriate amenities are readily available.
 </li>
 <li>
 Maintain strong guest relations by being visible in operations, addressing special requests, and resolving concerns with professionalism.
 </li>
 <li>
 Monitor and ensure the quality of all food, beverages, and amenities, working closely with the Restaurant, IRD Manager, and culinary teams to maintain innovative offerings at the highest standards.
 </li>
 <li>
 Manage costs and resources effectively through scheduling, budgeting, purchasing, inventory, and cash control.
 </li>
 <li>
 Inspect guest rooms regularly to ensure private bar setup, amenity delivery, and service quality meet brand standards.
 </li>
 <li>
 Support the team hands-on when needed by assisting in service, amenity delivery, private bar operation, or covering the order-taking role.
 </li>
 <li>
 Ensure compliance with Four Seasons standards, maintain operational cleanliness, and foster a harmonious work environment.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Minimum of 2 years&rsquo; experience in a similar leadership role within a five-star luxury hotel in the Middle East.
 </li>
 <li>
 Strong communication skills with fluency in spoken and written English.
 </li>
 <li>
 Exceptional organizational, leadership, and time management abilities.
 </li>
 <li>
 A results-driven mindset with the ability to prioritize, problem-solve, and adapt quickly.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Fully furnished single accommodation in high-quality staff housing.
 </li>
 <li>
 Complimentary stays at Four Seasons Hotels worldwide.
 </li>
 <li>
 Paid annual home leave tickets.
 </li>
 <li>
 Free transportation to and from the hotel.
 </li>
 <li>
 Quality employee meals.
 </li>
 <li>
 Comprehensive medical coverage.
 </li>
 <li>
 Vibrant social, cultural, and sporting activities.
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 The hotel will provide work authorization for the successful candidate.
 
 
 We look forward to welcoming your application and the possibility of you joining our Four Seasons family!
</div>

In-Room Dining Manager

Explore 78+ Hotel cleanliness expert in Kuwait City Kuwait this November. Find roles across top companies and apply now to boost your career.