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Hilton

<div>General Manager - The Hotel Galleria Jeddah, Curio Collection by Hilton
The Brand - Curio Collection by Hilton
Each Curio Collection by Hilton hotel is handpicked for its distinct character, offering travelers authentic, curated experiences through distinctly local touches and unexpected amenities. Each property is part of the destination it calls home, from urban landmark hotels to grand beach resorts.
The Property
Our hotel is in the center of Jeddah, next to the Tahlia shopping district. King Abdulaziz International Airport and the old city center are less than 20 minutes away. We offer multiple restaurants, a spa, 13 meeting rooms, and a rooftop swimming pool with views of the city.
The Role
This exciting General Manager position will be responsible for managing the Hotel Management team, and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.
What will you be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage and lead the hotel operation.</li><li>
Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded.</li><li>
Lead in all key property issues including capital projects, customer service, and refurbishment.</li><li>
Ensure all decisions are made in the best interests of the hotel and Hilton.</li><li>
Deliver achievable hotel budgets and set other short and long- term strategic goals for the property.</li><li>
Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.</li><li>
Lead in all aspects of business planning.</li><li>
Comply with and exceed Hilton Brand Service Standards.</li><li>
Ensure costs are controlled.</li><li>
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.</li><li>
Hold regular briefings and communication meetings with the HOD team.</li><li>
Respond to audits to ensure continual improvement is achieved.</li></ul>
What are we looking for?
The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel.
A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
An Established General Manager with experience working in Lifestyle hotels and with commercial background.</li><li>
Strong ability to collaborate and foster networks and relationships, with owners, contractors, and corporates &ndash; must be highly visible.</li><li>
Deliver innovative commercial opportunities with experience in increasing profitability especially in the MICE business.</li><li>
Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values.</li><li>
Exceptional stakeholder/owner relations experience.</li><li>
Ability to show resilience, judgement and leadership.</li><li>
Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.</li><li>
In-depth knowledge of the hotel/leisure/service sector.</li><li>
Degree or diploma in Hotel Management or equivalent.</li><li>
English language mandatory and Arabic language is beneficial.</li></ul>
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

General Manager - The Hotel Galleria Jeddah, Curio Collection by Hilton

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
To ensure the retail displays are clean, attractive and well stocked at all times.</li><li>
To keep up-to-date with the Guest Service results and to improve where it is required.</li><li>
To send confirmation letters each evening to the guests with details of their requested service.</li><li>
To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel.</li><li>
To notify the Manager immediately of any guest complaints</li><li>
To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services.</li><li>
To remain up to date with local and international trends in the beauty, health and leisure services through internet, magazines and other applicable media.</li><li>
To actively up sell all the appropriate Spa services &amp; products to the guests.</li><li>
To ensure that the departmental operation budget is strictly adhered to maximising revenues and minimising expenses.</li><li>
To achieve daily &amp; monthly sales targets set by the Manager.</li><li>
To assist the Manager in preparing daily &amp; monthly revenue reports .</li><li>
To confidently recommend and up sell additional services to guests. To try to rebook them where ever possible.</li><li>
To report training needs to supervisor/manager</li><li>
To ensure the towel displays are well stocked in the rooms and the rest room</li><li>
To ensure the all changing rooms are clean and well stocked with shampoo, conditioner &amp; shower gel (amenities).</li><li>
To write requisitions for maintenance issues.</li><li>
To update the communications book on daily events if any.</li><li>
To raise store requisitions. To ensure beverages are always well stocked and fresh for the guests.</li><li>
To ensure confirmation cards are sent to the appropriate guest</li><li>
To assist in monthly stock counting and inventory controls.</li><li>
Ensure a high level of product knowledge of the hotel, other outlets and the local area.</li><li>
To be completely knowledgeable about all the retail products and available Spa services.</li><li>
To assist in providing departmental orientation to newly recruited team members.</li><li>
To assist guest with bookings.</li></ul> 
Qualifications 
High School or any higher qualification. A minimum of 1 year experience in a similar position preferably in the hospitality industry.</div>

SPA Receptionist

<div>Cluster Marketing Manager
A Cluster Marketing Manager will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities relating directly to the cluster. The role will be responsible for leading the cluster&rsquo;s marketing team and ensuring the department performs an integral role in bringing together all function areas to ensure commercial targets are heightened. 
 
 
What will I be doing? 
As Cluster Marketing Manager, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:
Business Function
<ul><li>Develop, proactively manage and implement the annual cluster marketing plan to include eCommerce, brand and loyalty marketing within budget guidelines</li>
<li>Drive the development of a sound B2B and B2C strategy by segment for each hotel, in line with the commercial focus process</li>
<li>Responsible for measuring the success of all marketing activities, promotions and campaigns, and producing performance reports for all key stakeholders</li>
<li>Manage the roll out of marketing initiatives to support the cluster in meeting their revenue targets, also by leveraging key function activity in Regional Marketing, eCommerce, Marketing Operations, Strategic Partnerships and HHonors and third party distribution</li>
<li>Oversee the execution of all promotional activities, whether local, regional or global, across all available channels, ensuring brand adherence and effectiveness</li>
<li>Ensure sales and F&amp;B teams receive adequate marketing support, and ensure collateral requirements are met</li>
<li>Always be the brand champion ensuring all collateral conforms to agreed brand standards and content is compliant of corporate guidelines and within budget guidelines across all marketing activities</li>
<li>Support individual brand initiatives and ensure hotel brand campaigns are rolled out effectively and communicated using the right tone and voice for each segment</li>
<li>Develop and manage all social media activity for the cluster and support departmental initiatives</li>
<li>Recognise and execute opportunities for the loyalty program HHonors as well as other incentive programmes at cluster level, and manage all cluster CRM and database requirements</li>
<li>Identify local partnership opportunities with the regional team, and oversee the on-going execution of revenue driving activities</li>
<li>Responsible for building a coherent social media strategy for the hotel and its outlets</li>
<li>Seek to grow social media followers and to enhance interaction with customers on these sites using relevant tools and techniques</li>
<li>Respond to customer postings as appropriate tackling any complaints and issues</li>
</ul>Managing Execution
<ul><li>Achieve agreed performance goals and marketing objectives of role set out by the Line Manager</li>
<li>Manage execution of marketing projects in line with resources and budget objectives</li>
<li>Be the marketing representative in the cluster during commercial focus meetings, and proactively identify revenue-driving opportunities with other key stakeholders</li>
<li>Conduct continuous analysis of competitive environment and consumer trends, and use findings to continuously evaluate and drive commercial success</li>
<li>Ensure full brand compliance across all marketing initiatives at cluster level</li>
<li>Lead effective content management across all available channels, including hotel website, OTAs, social media, mobile marketing and partnership programs</li>
<li>Conduct regular cluster marketing audits to meet Centre of Excellence audit requirements</li>
<li>Participate in all internal and external marketing meetings and attend relevant industry events, training workshops and trade-shows</li>
<li>Actively support Line Manager on all in-house merchandising activity and ensure all merchandising opportunities are identified and maximised and communicated across organisation</li>
<li>Respond quickly and efficiently to all internal and external requests</li>
<li>Understand and champion Hilton's core values</li>
</ul>Developing Talent
<ul><li>Create an effective marketing team on property, fostering a productive team culture and encouraging career growth</li>
<li>Encourage and motivate individuals to achieve key company and personal objectives and targets</li>
<li>Put in place a dedicated career path for each team member, with the creation of a Personal Development Plan highlighting key development milestones and timelines</li>
<li>Conduct regular performance reviews, ensuring adequate feedback is given and used proactively for further development</li>
<li>Highlight and encourage team members to participate in job specific training opportunities and attend internal and external networking industry events</li>
</ul>Building Relationships
<ul><li>Establish excellent open communication with all operational teams, i.e. GM, DBD, F&amp;B and other department heads throughout the region</li>
<li>Develop and maintain good working relationships with various levels of Hilton&rsquo;s personnel including corporate and regional marketing, corporate brand, eCommerce, loyalty and partnerships teams</li>
<li>Proactively develop and maintain effective working relationships with all external customers to include key members of the design and media agencies, partnerships and online marketing</li>
<li>Excel at being an effective team player to all corporate, regional, cluster and hotel level personnel by demonstrating a &lsquo;can do&rsquo; and customer focused attitude, providing peer support, cross-functional and across regions</li>
</ul>What are we looking for? 
A Cluster Marketing Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>College degree in Marketing or Hotel Management</li>
<li>Experience of working in a similar marketing position in the hospitality sector</li>
<li>Experience of managing and motivating a team along with evidence of driving successful team results</li>
<li>Proven knowledge of creating, leading and managing fundamental and complex projects to tight deadlines</li>
<li>Experience of developing, creating and managing marketing campaigns with associated costs and working to budget restraints</li>
<li>Complete understanding of key functions relating to marketing strategies and initiatives whilst managing multiple work streams</li>
<li>Experience in developing and implementing effective and realistic marketing plans and strategies, including budget evaluation, management and reporting</li>
<li>Demonstrated ability to interact effectively with various levels of management</li>
<li>Outstanding communication skills in all areas of writing, listening and speaking English. Developed proficiency of native language dependant on location of role.</li>
<li>Communicate key information effectively to all levels of management using a variety of communication tools</li>
<li>Proficiency in Microsoft Office applications, budget management, project and time management</li>
<li>Able to think analytically, critically and strategically when faced with unique opportunities, challenges, prioritising and identifying productive solutions</li>
<li>Ability to influence others in key situations whilst maintaining positive relationships</li>
<li>Demonstrate excellent interpersonal skills to include strong leadership, cultural sensitivity</li>
<li>Execute calculated risks and pre-determine successful outcome</li>
<li>Ability to relate to the marketing world and adapt to changing priorities quickly and with ease</li>
<li>An accomplished leader offering excellent judgement, time management and decision making skills</li>
<li>Professional approach, clean and well groomed at all times</li>
<li>Friendly demeanour, positive and enthusiastic with a motivational attitude</li>
<li>Excellent problem solving and decision making skills, can work autonomously whilst keeping all parties informed</li>
<li>Honesty, integrity and a passion for hard work</li>
<li>Creatively minded and has a thirst to work in marketing for the hospitality industry</li>
<li>Demonstrated self-starter with excellent attention to detail</li>
<li>High energy and the ability to motivate and manage a team - leading by example</li>
<li>Resourcefulness, customer focused and results oriented</li>
<li>Enjoys working collaboratively, key team player with a &ldquo;can do&rdquo; attitude and thrives on a challenge</li>
<li>Good understanding of Hilton, its core values and management structure</li>
</ul>It will be advantageous in this position if you demonstrate the following capabilities and advantages:
<ul><li>Master&rsquo;s degree in Business or Marketing</li>
<li>Previous experience of working in a marketing role in the hotel industry for a global leader</li>
<li>Qualifications in Project and Time Management</li>
<li>Able to speak further key business languages</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cluster Marketing Manager

Raffles

<div>Company Description 
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka&rsquo;aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. 
Job Description 
<ul><li>
Will be knowledgeable of the whole Hotel facilities and services provided.</li><li>
Adhere to his/her limit of authority as outlined by management, and will fully</li><li>
Understand the Hotel policies, procedures and regulations per Fairmont standards.</li><li>
Deal with any guest request in a polite and efficient manner, delegating work where necessary to other staff (bellmen, In Room Dining, Royal Service, Engineering, Security, etc.), and then following up to ensure that the guest has been satisfied.</li><li>
Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement and philosophy of colleague empowerment.</li><li>
To ensure guests queries are dealt with in a helpful and professional manner and</li><li>
 Inform the FOM or AFOM in case of issues that cannot be easily resolved.</li><li>
Responsible for ensuring consistency in exceeding guest service expectations (FHR Programs as a measurement tool).</li><li>
Adheres to and promotes the Company&rsquo;s Health &amp; safety policies to ensure a safe work environment, will be knowledgeable about all safety &amp; emergency procedures and emergency action plan.</li><li>
 Responsible for the entire hotel during the night shift in terms of monitoring the operation, ensuring the safety &amp; security of the hotel, colleagues and guests.</li><li>
Log all guest comments in the Duty Managers logbook and prepare a summary of all comments from the previous 24 hours which can be used at the morning meeting.</li><li>
Participate in the monthly communication meetings</li><li>
Providing daily feedback about the operation to the GM and the Hotel Manager as</li><li>
They require through multiple ways like incidents report, Night Manager Report, Complaint&rsquo;s report with supporting documentation and final accurate conclusions.</li><li>
Complete preparation work and administration work which the Assistant Front Office Manager has passed on.</li><li>
Supervise the work of the front office supervisors. Review the achieved tasks of their daily check list.</li><li>
Ensures that all Front Office Standards of Service &amp; Operational Procedures are adhered.</li><li>
Reviewing VIP reports for 7 days ahead and coordinating all necessary arrangements with concerned departments.</li><li>
Ensuring that the daily VIPs are welcomed and escorted to their rooms with the assistance of the guest relations team.</li><li>
Monitor and deal with all pre-Registered bookings and all No-Show guests.</li><li>
Handling the inventory during sold out days.</li><li>
Complete all the necessary preparations for the beginning of the early shift on reception.</li><li>
Move around the hotel to interact with as many guests and staff as possible</li><li>
Provides Guidance and motivation to the night team. Establishes and communicates on a daily basis with the Front Office colleagues and working instantly on creating a job Satisfaction to everyone.</li><li>
Monitoring colleagues&rsquo; performance and dealing with employees&rsquo; grievances and problems. Coaching them and taking the corrective actions when necessary.</li><li>
Direct staff in maintaining clean, tidy and an organized work area at the front and back areas of the Front Office.</li><li>
Oversee all contracted staff working overnight in the hotel, recording any issues that may arise for handover to relevant department head in the morning.</li><li>
Oversee the employee dining room and ensure all staff receive appropriate meal break during their shift.</li><li>
Monitor and inspect Overnight cleaning team, ensuring highest level of cleanliness and work efficiencies at all times.</li><li>
Run the audit reports on the PMS that will be required by Income Audit the next day, Responsible for the nightly end of day reporting is complete; ensuring accuracy in balancing accounts.</li><li>
Perform all necessary reconciliations and audit functions for the reception in order to complete the day&rsquo;s business.</li><li>
Ensure that all financial reporting is maintained and accurate inclusive of reviewing financial reports to ensure accuracy (Rooms Audit)</li><li>
Ensure that all of the Food &amp; Beverage outlets have handed over the relevant paper work to allow the days business to be completed.</li><li>
Complete all necessary computer system back-ups.</li><li>
Other duties as assigned</li></ul> 

Qualifications 
Personal Attributes<ul><li>
Strong written and verbal communication skill in English and Arabic</li><li>
Able to develop rapport with and gain support from Colleagues and Management staff</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all guests and patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li></ul> 
Your skills and experience include: 
<ul><li>
Minimum 4 years&rsquo; experience in Front Office Operations in a luxury property preferred</li><li>
Strong interpersonal and problem-solving abilities necessary</li><li>
Must be a highly organized person with strong planning skills</li><li>
Goal and results oriented</li><li>
Analytical skills, strength as a developer and a leader of others are essential</li><li>
International experience an asset</li><li>
Energetic, enthusiastic, self-motivated and a charismatic team player</li><li>
Excellent command of spoken &amp; written English-Arabic</li><li>
Knowledge in Opera system</li><li>
Ability to work on shift basis</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Duty Manager

IHG Hotels & Resorts

<div>
 
 About Us
 
 
 
 IHG Hotels &amp; Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world&rsquo;s leading hotel and resort companies. Our purpose &ndash; True Hospitality for Good &ndash; comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
 
 
 Five visionary brands make up our luxury collection. These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.
 
 
 Having recently added a host of incredible properties to our portfolio, we now stand as one of the world&rsquo;s leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too.
 
 
 
 
 Regent &ndash; Jeddah, Saudi Arabia
 
 
 
 
 This is a monumental opportunity for an experienced General Manager in the Upper Luxury and Lifestyle sector to take on an exciting challenge to manage the pre-opening and opening of one of IHG Hotels and Resorts most prestigious ultra luxury brands &ndash; The Regent.
 
 
 Located on the Jeddah Corniche, also known as the Jeddah Waterfront &ndash; a 30km coastal resort area along the Red Sea. The corniche features a coastal road, recreation areas, pavilions as well as King Fahd&rsquo;s Fountain, the highest fountain in the world.
 
 
 We are looking for an experienced Upper Luxury Hotel General Manager and leader with significant expertise working in ultra-luxury hotels where you will be at the forefront of representing the prestigious Regent brand. Your mission will be to infuse every aspect of the guest experience with creativity and innovation, ensuring that each visit is an unforgettable journey of elegance and delight.
 
 
 You will need proven expertise in how you deliver a true luxury guest experience alongside knowing how to position the brand in the market. You will be highly innovative and creative and able to drive and seek out opportunities to maximise commercial performance and owner returns.
 
 
 You will be a natural people leader, able to build trusting relationships that encourages and motivates your workforce. You will develop a culture of innovation alongside your team and be commercially focussed, with a futuristic vision in line with the significant developments that are ongoing in the region.
 
 
 
 
 Responsible for:
 
 
 
 
 <ul>
 <li>
 Crafting innovative guest engagement strategies to elevate the Regent experience to new heights
 </li>
 <li>
 Building trusted relationships with the owners and owner representatives with the ability to develop a robust commercial business plan that will drive profitability
 </li>
 <li>
 Leading, managing and motivating a newly formed team - recruiting, measuring and managing performance
 </li>
 <li>
 Reviews and implements strategic initiatives to drive commercial performance across the Hotel and its facilities
 </li>
 <li>
 Prioritises and nurtures relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
 </li>
 <li>
 Able to demonstrate being the driving force behind pioneering guest loyalty programs that go above and beyond
 </li>
 <li>
 Taking ownership of the day-to-day pre-opening and subsequent opening hotel direction, maximising financial returns, driving people development and empowering your team to create memorable guest experiences every step along the way.
 
 
 </li>
 </ul>
 
 
 What we&rsquo;d like from you:
 
 
 
 
 <ul>
 <li>
 Proven Upper Luxury hotel general management experience
 </li>
 <li>
 A visionary mindset with a genuine passion for luxury hospitality
 </li>
 <li>
 Significant pre-opening and opening general management experience
 </li>
 <li>
 Strong communication and influencing skills to effectively convey the essence of Regent Hotels
 </li>
 <li>
 A passion for staying ahead of industry trends and embracing cutting edge approaches
 </li>
 <li>
 Must speak fluent English, with additional languages preferred
 </li>
 <li>
 Expertise in the Middle East
 
 
 </li>
 </ul>
 Guests have made grand entrances through the doors of Regent&reg; Hotels &amp; Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life&rsquo;s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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General Manager - Regent Jeddah

Explore 177+ Hotel contracting manager in Jeddah Saudi Arabia this December. Find roles across top companies and apply now to boost your career.

177 hotel contracting manager jobs IN Jeddah Saudi Arabia

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General Manager - Regent Jeddah