receptionist

spa receptionist - arabic speaker Jobs in Kuwait City

spa receptionist - arabic speaker

female sales & receptionist- arabs only Jobs in Kuwait City

female sales & receptionist- arabs only

franchise hotel - revenue manager Jobs in Kuwait City

franchise hotel - revenue manager

front desk manager, pre opening Jobs in Kuwait City

front desk manager, pre opening

hotel front office reservation and receptionist

Platinum Health Club

Front Office will be the first point of contact for any customer who has a question or an issue with the services provided by the company. He/she will be responsible for answering phone calls, checking room bookings online and offline and ensure customer satisfaction.Responsibilities<ul><li>Greet customers and visitors with a positive, helpful attitude</li><li>Making room bookings and reservations through online and offline</li><li>Using Opera system to make sure customers bookings are confirmed</li><li>Maintains a neat and clean appearance to represent a positive image of the company and its brand at all times</li><li>Keeps a safe and clean reception area by complying with procedures, rules, and regulations</li><li>Manage incoming phone calls on the reception</li><li>Informs customers and visitors by answering or referring inquiries.</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Provide accurate, valid and complete information to the customers</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution and customer satisfaction</li><li>Inform customer of offers and promotions</li></ul>Skills<ul><li>2+ years of reception or reservation and hotel experience preferred</li><li>Knowledge and using hotel system Opera is must</li><li>Excellent communication and presentation skills</li><li>Ability to multitask, prioritize and manage time effectively</li><li>Ability to cooperate and support other members of team</li><li>Strong verbal communication skills in the English and Arabic language</li><li>Willingness to interact daily with customers from a wide range of cultures and backgrounds</li><li>Must be comfortable working independently and making minor decisions without direct supervision</li><li>Good sense of organization and keen attention to detail</li><li>Ability to perform well in a fast-paced working environment</li><li>Local and Overseas, Arabic speaking will be an advantage</li></ul>Job Types: Full-time, PermanentPay: From KD350.000 per monthApplication Question(s):<ul><li>Have you worked for any hotels in Kuwait or outside?</li><li>Are you currently working and where?</li><li>Are you in Kuwait?</li><li>What is your age?</li><li>What is your nationality?</li><li>What is your current salary?</li><li>When are you available to join</li><li>What kind of Visa do you have (Ahli, Small Projects, Factory, VIP etc)</li></ul>

Hotel Front Office - Reservation and Receptionist

Hilton

<div>Guest Services Agent - Front Office
A Guest Services Agent - Front Office provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Guest Services Agent - Front Office serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Completed high school certificate or equivalent</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Services Agent - Front Office

Rayan Gate

Job Title: Sales &amp; Receptionist- Female only Type: Full-TimeWe are hiring a Sales &amp; Receptionist to be the welcoming face of our fitness club! You&rsquo;ll greet members, manage bookings, and support membership sales.Key Duties:<ul><li>Welcome members &amp; handle front desk operations</li><li>Manage bookings, calls, and member inquiries</li><li>Promote memberships and assist with sales targets</li><li>Maintain daily records and support admin tasks</li></ul>Requirements:<ul><li>1&ndash;2 years of customer service or sales experience</li><li>Friendly, organized, and sales-driven</li><li>Good communication skills in English/ Arabic</li><li>Experience in a gym or wellness center is a bonus</li></ul>Benefits:<ul><li>Competitive salary + commission</li><li>Supportive team and growth opportunities</li></ul>Apply now and join a dynamic, health-focused team!Job Types: Full-time, Permanent

Sales and Receptionist

Core for Infrastructure Works Co. W.L.L by Al Nisf Group

Receptionist We are looking for a Receptionist/Secretary to join our Engineering Department. The ideal candidate will be the first point of contact, managing communications and providing administrative support to ensure smooth daily operations.Responsibilities:- Greet and assist visitors professionally- Handle phone calls and emails promptly- Manage appointment scheduling, calendars and meetings schedule- Coordinate with company staff for meetings and documentation- Maintain organized records and files- Support general administrative tasks as needed- Arrange International Visits- Provides Word processing and secretarial support whenever requestedRequirements:- Excellent written and verbal communication and interpersonal skills- Should be bilingual- Strong organizational abilities and attention to detail- Proficient in MS Office, printing, scanning, filing etc.- Previous experience in a receptionist or administrative role is mandatory- Ability to multitask in a fast-paced environmentQualifications:-BSc/ BA or Diploma in Relative FieldIf you are a proactive and friendly individual who enjoys working in a technical environment, apply now to be part of our dynamic engineering team!Job Type: Full-time

Receptionist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25157911
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Maintaining Guest Services and Front Desk Goals
 
 
 
 <ul>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
 
 
 </li>
 </ul>
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Ensures employees understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Implements the customer recognition/service program, communicating and ensuring the process.
 </li>
 <li>
 Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
 </li>
 <li>
 Supervises same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 
 
 </li>
 </ul>
 
 Supporting Human Resource Activities
 
 
 
 <ul>
 <li>
 Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
 </li>
 <li>
 Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
 </li>
 <li>
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Performs all duties at the Front Desk as necessary.
 </li>
 <li>
 Runs Front Desk shifts whenever necessary.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Desk Manager, PRE OPENING

Immediate Hiring ( Inside Kuwait Only )Female ( Sale's &amp; Receptionist ) for female Health ClubEmployment Type : Full TimeQualifications / Requirements- Arab Nationals- High school diploma/ general education degree (GED)- Proficient in Microsoft Office- Strong communication skills- Multi-tasking and prioritizing tasks without guidance- Relevant experience from 2-3 years- &#8288;Who can join immediatelyInterested candidates, please send your updated CV to : 6222 1159Job Types: Full-time, Permanent

Female Sales & Receptionist- Arabs Only

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25180415
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Courtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Job Summary
 
 
 
 To assists our guests efficiently, courteously, and professionally in all Airport functions. Collect the visas for the expected arrivals from the Concierge. Ensure the visas are handed to the Immigration Counter in time for the arrival of the guests. In case the guest has no visa, ensure &ldquo;Sponsoring Letter&rdquo; is handed to the Immigration Counter
 
 
 Maintain safety by adhering to all safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors and in congested areas. Ensure that proper safety instructions are given before operating any equipment.
 
 
 
 Business Results
 
 
 
 Balanced Scorecard Results: Supports strategies and conducts activities to drive and continually improve financial results, guest satisfaction, and human capital index and market share.
 
 
 <ul>
 <li>
 Operations: Works with other department managers and associates to execute the daily activities of the Loss Prevention department. Focuses on meeting or exceeding department goals and ensures compliance with Marriott Operating Standards to maintain brand integrity.
 </li>
 <li>
 Guest Satisfaction: Associates strive to meet or exceed customer expectations. Helps build customer loyalty through product and or service excellence.
 </li>
 <li>
 Human Resources: Develops self and team colleagues to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and satisfaction to enable business success.
 </li>
 <li>
 Financial Management: Participates in managing company assets and guest belonging
 
 
 </li>
 </ul>
 
 JOB REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Handle all duties according to hotel policies, procedures, internal rules and standards.
 </li>
 <li>
 Responsible to handle all guest requests and to solve any guest complaints.
 </li>
 <li>
 Check the transportation list for arrivals and departures (at least hourly)
 </li>
 <li>
 Give a warm welcome with a smile to the guests and address them by their name.
 </li>
 <li>
 All expired visas not collected by the guest due to no show or cancellations should be returned immediately to the Visa office.
 </li>
 <li>
 Escort the guest to the car and introduce the guest to the driver by name.
 </li>
 <li>
 Make a note of who sits where in the car, and pass this information to the Concierge
 </li>
 <li>
 Coordinate all transportation requests through the concierge/guest relation of the hotels
 </li>
 <li>
 Inform the Manager on duty or Front Office Manager of eventual flight delays or cancellations
 </li>
 <li>
 Must keep himself updated with all hotel information in order to attract potential guests.
 </li>
 <li>
 Know the Marriott culture and act as an ambassador of Marriott
 </li>
 <li>
 Collect the baggage for the guest and bring it to the hotel
 </li>
 <li>
 Follow up with the lost luggage department at the airport to see if the luggage has arrived. Keep concierge informed.
 </li>
 <li>
 Collect passport, ticket and luggage from the guest or from reception, do the pre check in at the airport and then return the passport and the ticket to the guest.
 </li>
 <li>
 Build up good relationship with the Airport Officials and Airline Officers, be an ambassador of Marriott.
 </li>
 <li>
 Maintain cleanliness and tidiness of the Airport desk according to the Marriot Brand Standard
 </li>
 <li>
 Know the hotel very well in order to be able to satisfy any guest request and ensuring we sell the company. Know the restaurants and what they offer. Know all the hotel facilities.
 </li>
 <li>
 Communicate all the operation information with all colleagues. Be active in the daily briefing.
 </li>
 <li>
 Use the 15/5 rule and LEARN process and techniques in order to minimize the problem experience of our guests and increase the guest satisfaction overall.
 </li>
 <li>
 Handle complaints efficiently in the airport, use the LEARN process in order to ensure guest satisfaction. Fill in a guest response form for each guest comment and hand it over to the Front Office by the end of shift.
 </li>
 <li>
 Each associate is expected to carry out, within their capability, all reasonable requests by management.
 
 
 </li>
 </ul>
 
 Human Resources
 
 
 
 <ul>
 <li>
 Establishes and maintains open, collaborative relationships with all associates and ensures associates do the same within the team.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program.
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 Performs other duties as assigned to meet business needs.
 </li>
 <li>
 Completes any reasonable job request by your immediate supervisor/manager
 
 
 </li>
 </ul>
 I have read and understood the above terms of my job description.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Airport Representative (Arabic Speaker)

Explore 360+ Hotel front office reservation and receptionist in Kuwait City this December. Find roles across top companies and apply now to boost your career.