hr operations manager

hr executive / hr generalist (us staffing experience required) Jobs in Hyderabad

hr executive / hr generalist (us staffing experience required)

hr executive hr generalist us staffing experience required

Ora Apps Inc.

<div>
 
 
 Job Title: HR Executive / HR Generalist (US Staffing Experience Required)
 
 
 
 
 
 
 
 Location:
 
 Hyderabad (On-site)
 
 
 
 
 
 
 Experience:
 
 2&ndash;5 years (preferred from US Staffing/Recruiting companies)
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for an HR professional who has hands-on experience working with US staffing firms and strong knowledge of both India HR operations and US onboarding/documentation processes. The ideal candidate will manage end-to-end HR activities for our Hyderabad office while also supporting US compliance requirements.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 India HR &amp; Operations
 
 
 <ul>
 <li>
 Manage end-to-end onboarding and exit formalities for India employees.
 </li>
 <li>
 Handle payroll coordination, attendance, leave management, and HR documentation.
 </li>
 <li>
 Maintain HR records, employee files, and compliance-related documents.
 </li>
 <li>
 Support employee engagement, grievance handling, and HR administration.
 </li>
 <li>
 Work closely with management to ensure smooth HR operations.
 </li>
 </ul>
 
 
 US Staffing&ndash;Related Responsibilities
 
 
 <ul>
 <li>
 Manage US onboarding documentation for consultants (C2C, W2, 1099).
 </li>
 <li>
 Review and coordinate US paperwork such as MSA, SOW, onboarding packets, tax forms, and compliance documents.
 </li>
 <li>
 Ensure proper verification, document collection, and policy adherence.
 </li>
 <li>
 Work with recruiters and consultants to complete onboarding tasks and address documentation queries.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 2&ndash;5 years of HR experience
 
 from a US staffing company
 
 (mandatory).
 </li>
 <li>
 Strong understanding of US tax terms:
 
 C2C, W2, 1099
 
 .
 </li>
 <li>
 Knowledge of
 
 MSA, SOW, onboarding packets
 
 , and compliance for US placements.
 </li>
 <li>
 Solid understanding of India HR processes including payroll, onboarding, HR operations, and statutory compliance basics.
 </li>
 <li>
 Excellent communication skills (written and verbal).
 </li>
 <li>
 Strong attention to detail, organized, and proactive.
 </li>
 </ul>
 
 
 
 
 
 Nice-to-Have:
 
 
 <ul>
 <li>
 Experience working with ATS or HRMS tools.
 </li>
 <li>
 Exposure to maintaining consultant records for US clients.
 </li>
 </ul>
 
 
</div>

HR Executive / HR Generalist (US Staffing Experience Required)

ORBCOMM

<div>
 
 Join us as a HR Director &ndash; HR Site Leader!
 
 
 
 Are you a strategic, people-focused HR leader ready to shape culture, influence global programs, and lead HR for one of ORBCOMM&rsquo;s most important locations?
 
 
 We&rsquo;re looking for an experienced
 
 HR Director &ndash; HR Site Leader
 
 for our Global Capability Center in Hyderabad. In this role, you will be reporting directly into our CPO, and you will champion our ownership culture, provide trusted guidance to managers and employees, and lead global HR initiatives that strengthen consistency and competitiveness across the company!
 
 
 
 Why You&rsquo;ll Love Working Here
 
 
 
 You&rsquo;ll play a key leadership role in building a strong, engaged, high-performance culture at our Hyderabad office while shaping HR programs that span the entire organization.
 
 
 You&rsquo;ll collaborate with global HR leaders, support local employees and managers, and influence the direction of company-wide compensation and job architecture initiatives. This is an opportunity to leave your mark on a growing global organization while working with a diverse, passionate, and mission-driven team.
 
 
 This is a high-impact role that blends local site leadership with global program ownership, giving you the opportunity to drive change both within Hyderabad and across ORBCOMM&rsquo;s worldwide HR ecosystem
 
 
 This role will be working 100% onsite at our Hyderabad office
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Site Leadership &amp; Culture
 
 
 
 <ul>
 <li>
 Champion and embed an ownership culture across the Hyderabad office.
 </li>
 <li>
 Serve as the primary HR point of contact for local managers and employees.
 </li>
 <li>
 Partner closely with the onsite HR Generalist (HR operations), offering guidance and oversight without direct reporting responsibility.
 </li>
 <li>
 Collaborate with the HR Business Partner (EST-based) to align site initiatives with global HR strategy and support local senior leaders.
 
 
 </li>
 </ul>
 
 Global Program Ownership
 
 
 
 <ul>
 <li>
 Lead the design and rollout of global compensation programs, including:
 </li>
 <li>
 Job architecture development.
 </li>
 <li>
 Job compensation and creation.
 </li>
 <li>
 Market benchmarking across all geographies
 </li>
 <li>
 Partner with global HR leadership to ensure fairness, competitiveness, and consistency in compensation practices worldwide.
 
 
 </li>
 </ul>
 
 Employee Engagement &amp; Manager Support
 
 
 
 <ul>
 <li>
 Serve as a trusted advisor to managers on performance management, employee relations, and talent development.
 </li>
 <li>
 Lead and support employee engagement initiatives tailored to the Hyderabad site while aligning with global programs and values.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Governance
 
 
 
 <ul>
 <li>
 Work cross-functionally with global HR teams to ensure alignment of local practices with company-wide policies.
 </li>
 <li>
 Ensure compliance with all local labor laws and global HR governance expectations.
 </li>
 <li>
 Support smooth delivery of HR processes, programs, and annual cycles across the site.
 
 
 </li>
 </ul>
 
 KPIs &amp; Success Measures
 
 
 
 <ul>
 <li>
 Ownership Culture
 </li>
 <li>
 Improvement in employee engagement scores at Hyderabad site (target: +10% YoY).
 </li>
 <li>
 Participation in site-level initiatives and feedback from pulse surveys.
 </li>
 <li>
 Global Compensation Program Delivery
 </li>
 <li>
 Completion of global job architecture framework within agreed timelines.
 </li>
 <li>
 Rollout of compensation bands across all regions
 </li>
 <li>
 Annual market benchmarking completed and recommendations implemented.
 </li>
 <li>
 Manager Support &amp; Employee Relations
 </li>
 <li>
 Reduction in employee relations escalations by 10%
 </li>
 <li>
 Positive manager feedback scores on HR support (target: 90% satisfaction).
 </li>
 <li>
 Collaboration &amp; Governance
 </li>
 <li>
 Timely compliance with local labor laws and zero audit findings.
 </li>
 <li>
 Effective partnership with HRBP and global HR teams (measured via stakeholder feedback).
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 You&rsquo;re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. If you have:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in HR, Business Administration, or a related field; Master&rsquo;s degree preferred.
 </li>
 <li>
 10+ years of experience in HR leadership roles, ideally within global or matrixed organizations.
 </li>
 <li>
 Experience managing or supporting a site HR function.
 </li>
 <li>
 Strong expertise in compensation design, job architecture, and market benchmarking.
 </li>
 <li>
 Excellent interpersonal, communication, and stakeholder-management skills.
 </li>
 <li>
 Strong strategic thinking with the ability to execute hands-on when needed.
 </li>
 <li>
 Ability to balance global frameworks with regional needs.
 </li>
 <li>
 Cultural adaptability and comfort working across time zones.
 </li>
 <li>
 Leverage AI-enabled tools and automation to support daily tasks and productivity.
 </li>
 <li>
 Commitment to continuous learning in digital and AI literacy.
 
 
 </li>
 </ul>
 Then we want to meet you!
 
 
 
 About Us
 
 
 
 At ORBCOMM, we&rsquo;re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com !
 
 
 
 Ready to Join Us?
 
 
 
 We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you&rsquo;re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.
 
 
 We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.
 
 
 At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.
</div>

Human Resources Director – HR Site Leader

Cubic Transportation Systems

<div>
 
 Business Unit:
 
 
 
 Cubic Transportation Systems
 
 
 
 Company Details:
 
 
 
 When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people&rsquo;s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
 
 
 We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
 
 
 
 Job Details:
 
 
 
 
 Job Summary:
 
 
 
 As part of the Cubic Transportation Systems India HR team, the Senior HR Business Partner (HRBP) is responsible for aligning business objectives with employees and management for their designated area. They build strong strategic partnerships with their assigned leader(s) to develop, solution and implement people plans to include effective organization design, development and change management. Responsible for shaping and delivering effective outcomes to meet the business objectives and deadlines. They maintain up-to-date business knowledge of their assigned areas, and as part of the global HR team work collaboratively with the COE&rsquo;s to provide effective HR services across Talent Acquisition, Total reward, Talent management, Employee relations and compliance.
 
 
 Reporting to the Director HR, India this position works under limited supervision and direction. Incumbent will regularly exercise discretionary and substantial decision-making authority.
 
 
 
 Essential Job Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Partners with the designated leader(s) to create and implement solutions to meet the business objectives across all areas of people management. Accountable for delivering outcomes to the required deadlines.
 </li>
 <li>
 Builds strong, effective relationships and gain in-depth business knowledge including the annual operating plan (AOP), strategic plan, financial performance, competitors, and culture.
 </li>
 <li>
 Consults with line management, providing HR guidance and coaching when appropriate drawing on best practice, company policy and procedures, local law, and compliance.
 </li>
 <li>
 Develops strong working relationship with the HR functional COE&rsquo;s to enable effective HR service delivery and solutions aligned to the assigned area&rsquo;s business objectives. Actively encourages the use of self-service tools.
 </li>
 <li>
 Shapes culture, keep pulse on employee engagement, working closely with management and employees to improve working relationships, build morale and retention. Interpret employee engagement survey feedback and able to develop actions plans to address gaps.
 </li>
 <li>
 Develop a thorough understanding of the talent within your assigned area to inform decisions that align with strategic outcomes. Collaborate with business leaders to critically assess current and future talent needs, including performance, potential, and readiness for growth opportunities. Utilize data and insights to guide these talent decisions effectively.
 </li>
 <li>
 Able to coach, mentor and effectively communicate HR concepts including performance, succession planning and talent programs. May be required to deliver training from time to time.
 </li>
 <li>
 Provide guidance on job design in accordance with the Cubic job architecture framework, collaborating with the compensation team to determine appropriate grade and salary levels. Assist business leaders in the interviewing process for senior roles.
 </li>
 <li>
 Develops and implements strategies to help the organization manage periods of change such as business restructures, growth or reduction, acquisitions, and functional and enterprise change programs. Guides and drafts change plans and associated communications.
 </li>
 <li>
 Proactive to analyse and provide data insight (supported by COE&rsquo;s) to inform effective decision making and aligned to the business KPIs. Able to present and discuss data, developing corrective actions plans as needed.
 </li>
 <li>
 Supports complex employee relations matters in partnership with employee relations and legal department
 </li>
 <li>
 Maintain knowledge of industry trends and local employment legislation, able to upskill as required.
 </li>
 <li>
 May be required to assist and/or lead HR projects as requested. Provide support and back up to colleagues as required.
 </li>
 <li>
 In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.
 
 
 
 </li>
 </ul>
 
 Minimum Job Requirements:
 
 
 
 <ul>
 <li>
 College degree in Human Resources or business area plus eight years of experience working as an HR generalist.
 </li>
 <li>
 Must have a track record of providing strategic HR Business Partnering within IT, engineering, or service business supporting senior levels. Prior experience of working within a global HR team desirable.
 </li>
 <li>
 Working knowledge of multiple human resource disciplines, including talent acquisition, development, job design and compensation practices, diversity and inclusion, data analytics and performance management.
 </li>
 <li>
 Must have an up to date and working knowledge of employment law and current HR trends. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
 </li>
 <li>
 Must demonstrates the ability to apply in-depth professional knowledge and experience to solution complex matters that align with the company objectives.
 </li>
 <li>
 Strong communication and stakeholder management: able to build effective networks across the business at all levels and demonstrates the ability to influence outcomes.
 </li>
 <li>
 Ability to collaborate, with the interpersonal skills to communicate at all levels of the organization.
 </li>
 <li>
 Ability to work at pace with a proven ability to manage to a deadline, manage ambiguity and adapt to change. Ability to protect and handle confidential personnel information.
 </li>
 <li>
 Demonstrates background in supporting employee engagement initiatives, driving a culture of diversity and inclusion.
 </li>
 <li>
 Ability to acquire a thorough understanding of the organization&rsquo;s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
 </li>
 <li>
 Self-learner and stays informed to latest HR trends
 
 
 
 </li>
 </ul>
 Prolonged periods of sitting at a desk and working on a computer required. Must be able to travel to visit assigned sites on a regular basis.
 
 
 
 Worker Type:
 
 
 
 Employee
</div>

Senior HR Business Partner

Concentrix

<div>
 
 Job Title- Assistant Manager/Deputy Manager HRBP
 
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 
 The People Solutions Generalist II is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 &bull; Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent, and performance management.
 
 
 &bull; Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation.
 
 
 &bull; Receive, process, and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary.
 
 
 &bull; Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies.
 
 
 &bull; Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions.
 
 
 &bull; Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws
 
 
 &bull; Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings.
 
 
 &bull; Prepare documentary requirements for HR Partners handling labour-related cases, as necessary.
 
 
 &bull; Review Human Resources trends in the market and assist with execution of changes and improvements.
 
 
 &bull; Communicate and reinforce the Company's values, philosophies, and Leadership Behaviour to assist in development of a high performing organization.
 
 
 
</div>

Human Resources Business Partner

Vanguard

<div>
 
 About Vanguard
 
 
 
 Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe&mdash;directly, through workplace plans, and through financial intermediaries.
 
 
 
 
 
 Vanguard&rsquo;s India Office
 
 
 
 
 
 Vanguard&rsquo;s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.
 
 
 
 Role Summary:
 
 
 
 This role oversees a team of crew who support customer service and administrative activities for Human Resources, developing key metrics and recommendations for improvement in HR operational functions. This role also includes HR operations responsibilities such as managing employment processes, maintaining personnel records, reporting HR statistics, administering rewards programs and overseeing HR outsourcing vendors.
 
 
 We are looking for someone who can align onboarding processes with the overall organizational strategy, ensuring each milestone is thoughtfully managed to enhance crew experience and engagement. This includes understanding how onboarding impacts long-term success and creating a seamless integration for new hires.
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Hire, evaluate, and supervise crew. Provide guidance and training as necessary to develop crew. Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
 </li>
 <li>
 Monitor capacity and team performance to accommodate HR operational requests and increase efficiency. Coach direct reports and increase business and HR acumen of the team. Develop and review key metrics and take action to improve processes and increase efficiencies. This includes, but is not limited to, staffing models, service levels, quality monitoring, crew feedback reports, and vendor performance metrics.
 </li>
 <li>
 Ensure compliance with all corporate data administration, data security standards, and Human Resources policies and procedures.
 </li>
 <li>
 Facilitate escalation and resolution of inquiries and HR operational requests. Monitor direct reports communication with clients and provide feedback and quality assurance.
 </li>
 <li>
 Promote the usage of Human Resources self-service functionalities where possible. Support complex Human Resources operational transactions.
 </li>
 <li>
 Liaison with leaders across HR and the business to communicate to direct reports on process or procedure changes.
 </li>
 <li>
 Monitor trends in inquiries and HR operational projects. Understand the evolving needs of the business and suggest potential improvements for HR operational processes.
 </li>
 <li>
 Oversee administration of HR and rewards programs including employment processes, contract renewals, dismissals, trainee programs, expatriates, and retirement procedures.
 </li>
 <li>
 Maintain accurate personnel records including job history, leave, absences, transfers, insurance, and salary progression, ensuring compliance with internal policies and legal requirements.
 </li>
 <li>
 Prepare and manage statistical reporting for internal management and external agencies, covering employee demographics, absenteeism, overtime, turnover, and skills inventory.
 </li>
 <li>
 Implement and administer rewards programs, including compensation and employee benefits, while managing relationships with HR outsourcing vendors as required.
 </li>
 <li>
 Participate in special projects and perform other duties as assigned.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in HR Operations or related HR management roles, preferably including contact center or large team exposure.
 </li>
 <li>
 Bachelor&rsquo;s degree (B.Com/ BBA/B.E./B.Tech) in relevant fields such as Human Resources, Business Administration, or equivalent; a Master&rsquo;s degree or diploma in HR or Business Management is a plus.
 </li>
 <li>
 Strong skills in HR operations, data management, employee lifecycle administration, process improvement, statistical reporting, compliance, vendor management, and team leader.
 </li>
 <li>
 Strategic mindset and ability to make recommendations on Onboarding best practices moving forward.
 
 
 
 </li>
 </ul>
 
 
 
 Location
 
 
 
 
 
 This role is based in Hyderabad, Telangana at Vanguard&rsquo;s India office. Only qualified external applicants will be considered.
 
 
 
 
 
 Our mission
 
 
 
 
 
 Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
 
 
 
 
 
 Our commitment to you
 
 
 
 
 
 Vanguard takes the same long-term view of your success&mdash;at work and in life&mdash;with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:
 
 
 
 
 
 Financial wellness
 
 
 
 
 
 We're committed to enabling your financial success and provide competitive offers and programs.
 
 
 
 
 
 Physical wellness
 
 
 
 
 
 We're committed to providing benefits that support your physical health and wellness.
 
 
 
 
 
 Personal wellness
 
 
 
 
 
 We're committed to providing resources that help support the full scope of your life.
 
 
 
 
 
 How we work
 
 
 
 
 
 Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
</div>

Manager, HR Operations

NxtWave

<div>
 
 
 About NxtWave
 
 
 
 NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background through our CCBP 4.0 programs.
 
 
 By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in one&rsquo;s mother tongue enables higher comprehension, deeper engagement, and better outcomes.
 
 
 Founded by Rahul Attuluri (Ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave has rapidly grown into one of India&rsquo;s most impactful tech skilling companies.
 
 
 We now have paid subscribers from 450+ districts across India who have spent over 500 million minutes on our platform. In the last 12 months, NxtWave learners have been hired by 800+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, IBM, Bank of America, Deloitte, and more.
 
 
 We're growing fast &mdash; and we need your talent, skills, and passion.
 
 
 Know more:
 
 https://www.ccbp.in
 
 
 
 Read more about us in the news: Economic Times | The Hindu | YourStory | VCCircle
 
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 high-performance Key Account Manager
 
 who will be responsible for managing and expanding strategic hiring partnerships, driving revenue through repeat business, and ensuring consistent placement success across multiple roles.
 
 
 This is a
 
 target-driven, revenue-impacting role
 
 requiring strong stakeholder management, negotiation abilities, account growth strategy, and the ability to build long-term, high-value relationships with partner companies.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Account Management &amp; Revenue Growth
 
 
 <ul>
 <li>
 Own and manage key hiring partner accounts across startups, GCCs, enterprises, and staffing firms.
 </li>
 <li>
 Drive
 
 revenue growth
 
 through upselling, cross-selling, and multi-role hiring partnerships.
 </li>
 <li>
 Ensure consistent repeat business by delivering high-quality outcomes and building strong trust.
 </li>
 <li>
 Forecast account potential, track performance, and build quarterly revenue plans.
 </li>
 </ul>
 
 
 
 
 
 2. Requirement Handling &amp; Conversions
 
 
 <ul>
 <li>
 Understand hiring pipelines, role expectations, and skill needs from partner companies.
 </li>
 <li>
 Ensure continuous supply-demand alignment by coordinating with internal talent teams.
 </li>
 <li>
 Maximize placement conversions through strong negotiation, salary structuring, and stakeholder alignment.
 </li>
 <li>
 Own end-to-end account outcomes and closure rates.
 </li>
 </ul>
 
 
 
 
 
 3. Relationship Management &amp; Client Success
 
 
 <ul>
 <li>
 Act as the
 
 Single Point of Contact (SPOC)
 
 for all assigned key accounts.
 </li>
 <li>
 Conduct regular review meetings, share hiring insights, and maintain high engagement.
 </li>
 <li>
 Build deep partnerships with CHROs, Talent Heads, CTOs, HRBPs, and other decision-makers.
 </li>
 <li>
 Proactively identify account risks and implement retention strategies.
 </li>
 </ul>
 
 
 
 
 
 4. Data, Reporting &amp; Process Excellence
 
 
 <ul>
 <li>
 Maintain clean dashboards and deal pipelines using CRM tools &amp; Google Sheets.
 </li>
 <li>
 Track leading and lagging indicators (revenue, placements, funnel metrics).
 </li>
 <li>
 Use AI tools and automations to streamline account monitoring and reporting.
 </li>
 <li>
 Prepare weekly, monthly, and quarterly account performance reviews.
 </li>
 </ul>
 
 
 
 
 
 5. Market Intelligence, Branding &amp; Representation
 
 
 <ul>
 <li>
 Stay updated on hiring trends, industry requirements, and market shifts.
 </li>
 <li>
 Represent NxtWave at networking events, job fairs, corporate conclaves, and industry forums.
 </li>
 <li>
 Support the creation of case studies, testimonials, and thought leadership to enhance brand credibility.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Capabilities
 
 
 <ul>
 <li>
 
 1.5&ndash;5 years of proven experience
 
 in Key Account Management, B2B sales, corporate hiring, staffing, or enterprise partnerships.
 </li>
 <li>
 Strong
 
 revenue generation track record
 
 with clear achievements in target-driven roles.
 </li>
 <li>
 Excellent communication, negotiation, and client management skills.
 </li>
 <li>
 Ability to build and nurture relationships with CXOs, VPs, HR Heads, Hiring Managers.
 </li>
 <li>
 Proficiency in CRM tools, GSuite, LinkedIn Sales Navigator, Apollo, or equivalent platforms.
 </li>
 <li>
 Ability to leverage AI tools for research, performance tracking, outreach automation, and pitch development.
 </li>
 </ul>
 
 
 
 
 
 Personal Attributes
 
 
 <ul>
 <li>
 
 Revenue &amp; Target Driven:
 
 Clear focus on achieving growth and placement outcomes.
 </li>
 <li>
 
 Account Ownership Mindset:
 
 Manages accounts like a business unit with accountability.
 </li>
 <li>
 
 Process &amp; Tech-Oriented:
 
 Uses dashboards, automations, and AI workflows for efficiency.
 </li>
 <li>
 
 Strong Executive Presence:
 
 Confident in engaging with senior decision-makers.
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Growth
 
 
 <ul>
 <li>
 Work with top-tier companies and senior industry leaders.
 </li>
 <li>
 High-growth role with accelerated career progression.
 </li>
 <li>
 Exposure to AI-driven sales and next-gen hiring technologies.
 </li>
 <li>
 Leadership guidance and continuous professional development.
 </li>
 </ul>
 
 
</div>

Key Account Manager - B2B

Hitachi Digital Services

<div>
 
 Our Company
 
 
 
 We&rsquo;re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We&rsquo;re crucial to the company&rsquo;s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
 
 
 Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
 
 
 Imagine the sheer breadth of talent it takes to unleash a digital future. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
 
 
 
 The Role
 
 
 
 The HR Operations or HR Shared Services Manager typically oversees the smooth execution of HR services within an organization. The role focuses on managing HR operations and ensuring the efficient delivery of HR functions across the company. Here are the main roles and responsibilities:
 
 
 <ul>
 <li>
 Process Management
 </li>
 <ul>
 <li>
 Design and Improve HR Processes: Establish and streamline HR processes to ensure efficiency and consistency in the delivery of services
 </li>
 <li>
 Standardization: Standardize HR services and policies across different regions or departments to ensure compliance and uniformity.
 </li>
 </ul>
 <li>
 Service Delivery
 </li>
 <ul>
 <li>
 Oversee HR Services: Manage day-to-day HR operations, including recruitment, employee lifecycle management, benefits administration, employee records, and payroll processing.
 </li>
 </ul>
 <li>
 Team Management
 </li>
 <ul>
 <li>
 Supervise HR Teams: Lead and manage HR shared services teams, ensuring they are well-trained, motivated, and perform their tasks effectively.
 </li>
 <li>
 Performance Monitoring: Regularly assess the performance of the HR operations team and provide guidance, coaching, and feedback for continuous improvement.
 </li>
 </ul>
 <li>
 Employee Experience &amp; Support
 </li>
 <ul>
 <li>
 Employee Support: Act as a point of contact for HR-related inquiries, providing support to employees and managers.
 </li>
 <li>
 Resolve Issues: Troubleshoot and resolve employee queries regarding HR policies, processes, and systems, ensuring a high level of satisfaction.
 </li>
 </ul>
 <li>
 Compliance and Reporting
 </li>
 <ul>
 <li>
 Ensure Legal Compliance: Ensure HR processes comply with all local, state, and federal labor laws, regulations, and policies.
 </li>
 <li>
 Generate Reports: Provide regular HR metrics and data analysis to leadership, assisting with decision-making and improving HR service delivery.
 </li>
 </ul>
 <li>
 Technology Management
 </li>
 <ul>
 <li>
 HR Systems Management: Manage HR systems (HRIS) to ensure smooth functioning, data accuracy, and ease of use. Lead initiatives to integrate new tools or software.
 </li>
 <li>
 Automation &amp; Innovation: Advocate for HR technology and automation to improve processes and increase the overall efficiency of HR services.
 </li>
 </ul>
 <li>
 Vendor Management
 </li>
 <ul>
 <li>
 Outsource Management: Manage relationships with third-party vendors for services such as benefits administration, recruitment, and payroll.
 </li>
 <li>
 Contract Management: Oversee contracts, ensure performance metrics are met, and manage service-level agreements (SLAs).
 </li>
 </ul>
 <li>
 Continuous Improvement
 </li>
 <ul>
 <li>
 Process Improvement: Regularly assess HR processes, identifying areas for improvement, and working to implement best practices to enhance the overall efficiency of HR services.
 </li>
 <li>
 Feedback Loops: Collect feedback from employees and managers on HR services, using it to drive improvements and adjustments.
 </li>
 </ul>
 <li>
 Project Management
 </li>
 <ul>
 <li>
 HR Initiatives: Lead or participate in HR projects such as system implementations, policy updates, or other strategic HR initiatives.
 </li>
 <li>
 Change Management: Manage change processes associated with HR policies or systems, ensuring smooth transitions and communication.
 
 </li>
 </ul>
 </ul>
 This role is critical in ensuring that HR functions run smoothly and efficiently, ultimately supporting the organization&rsquo;s goals.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 At least 8-10 years directly related work experience in a HRSS environment capacity, providing direct support to front-line employees and people leaders
 </li>
 <li>
 Ability to work in a high growth, fast-paced environment requiring agility to meet changes in business demand
 </li>
 <li>
 Strong Business Acumen with experience working as part of a large global organization (at least 3k employees).
 </li>
 <li>
 Excellent organizational, planning and time management skills. Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time and resources to deliver consistent results for the business and bring initiatives to successful completion
 </li>
 <li>
 Strong leadership capabilities with proven ability to foster an environment of positive employee engagement and trust
 </li>
 <li>
 Excellent verbal and written communication with a proven ability to influence and build relationship in a diverse environment
 </li>
 <li>
 High degree of business ethics and transparency
 </li>
 <li>
 3+ years in managerial role. Proven strong leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment
 </li>
 <li>
 Strong analytical skills; solid decision making capabilities coupled with the ability to analyse situations and provide practical recommendations
 </li>
 <li>
 Strong technical aptitude; advanced skills and knowledge of Microsoft Office to include: Word, Excel and PowerPoint. Good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and Other HRMS systems
 </li>
 <li>
 Must be able to operate under minimal supervision with judgment for independent actions
 </li>
 <li>
 Must convey a high level of personal integrity and a passion for excellence
 </li>
 <li>
 Qualification: Must be an MBA
 </li>
 <li>
 Must have strong work experience in a HRSS environment, good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and other HRMS systems.
 </li>
 <li>
 Good leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment is needed.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We&rsquo;re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We&rsquo;re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you&rsquo;re not just another employee; you&rsquo;re part of a tradition of excellence and a community working towards creating a digital future.
 
 
 
 Fostering innovation through diverse perspectives
 
 
 
 Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
 
 
 We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
 
 
 
 How We Look After You
 
 
 
 We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
 
 
 
 We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status
 
 
 or any other protected characteristic.
 
 Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
 
 
</div>

HR Operations Manager

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