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senior manager - human resource business partner

hr partner apacmea corporate stores wwas g a hrp

Amazon

<div>
 
 Description
 
 
 
 This is a 12 month contractual role
 
 
 At Amazon, HR Partners (HRP) provide high-judgment HR support to managers at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate strong knowledge of HR policies, processes, and tools, acting as front-line consultants to managers. HRPs work backwards from the voice of the manager to deliver personalized experiences using technology and simplified processes that match the speed and agility of our business. They operate independently with strong working knowledge of local programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions.
 
 
 Key job responsibilities
 
 
 Managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders.
 
 
 <ul>
 <li>
 Performance Management: Support managers through performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure fair evaluation and coaching of their employees. Analyze performance data to identify trends and share insights to prevent the recurrence of known issues.
 </li>
 <li>
 Employee Relations: Handle employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and engage in informal discussions or mediation. Provide guidance to managers on ER matters including policy violations and workplace concerns. Work with Legal and Employee Relations teams when required for sensitive cases. Analyze investigation findings and prepare recommendations to close issues with relevant stakeholders.
 </li>
 <li>
 HR General: Act as stewards of the employee experience and Amazon&rsquo;s culture. Demonstrate proficiency in people tools, processes, programs, and projects. Deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
 </li>
 <li>
 Change Management: Support implementation of employee programs and contribute to improvements in manager experience. Provide feedback on change initiatives to HR Business Partners and central teams. Use data and insights to identify process improvement opportunities. Support communication and adoption of changes following established frameworks.
 
 
 </li>
 </ul>
 This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team&rsquo;s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines.
 
 
 
 Basic Qualifications
 
 
 
 Bachelor's degree in Human Resources or related field
 
 
 <ul>
 <li>
 1-3 years&rsquo; relevant experience in the areas of HR Partnering
 </li>
 <li>
 Strong HR acumen, including strong problem-solving skills, critical thinking and analysis
 </li>
 <li>
 Experience working in a highly matrixed organization.
 </li>
 <li>
 Ability to identify problems and drive appropriate solutions independently
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 Master's degree in Human Resources or related field
 
 
 <ul>
 <li>
 Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven
 </li>
 <li>
 Proven ability to prioritize, meet deadlines and make the best use of available resources
 </li>
 <li>
 Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations
 </li>
 <li>
 Coaching and consulting skills; Ability to work with and influence multiple stakeholders
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ
 
 
 Job ID: A3066309
</div>

HR Partner, APACMEA Corporate & Stores, WWAS & G&A HRP

Procter & Gamble

<div>
 
 Job Location
 
 
 
 HYDERABAD OFFICE APAC
 
 
 
 
 Job Description
 
 
 
 
 
 Overview of the job
 
 
 
 
 
 About The DWFS Team
 
 
 
 
 The Digital Workplace and Facilities Services team at P&amp;G is dedicated to enhancing employee experience and productivity through effective Facilities Management, IT Operations, and Real Estate strategies. We ensure our office spaces are safe and functional, manage technology infrastructure to support seamless connectivity, and optimize our real estate portfolio to align with business objectives. By integrating these areas, we create a productive and engaging work environment that drives operational efficiency and innovation.
 
 
 
 About P&amp;G IT:
 
 
 
 Digital is at the core of P&amp;G&rsquo;s accelerated growth strategy. With this vision, IT in P&amp;G is deeply embedded into every critical process across business organizations comprising 11+ category units globally creating impactful value through Transformation, Simplification &amp; Innovation. IT in P&amp;G is sub-divided into teams that engage strongly for revolutionizing the business processes to deliver exceptional value &amp; growth - Digital GTM, Digital Manufacturing, Marketing Technologist, Ecommerce, Data Sciences &amp; Analytics, Data Solutions &amp; Engineering, Product Supply.
 
 
 
 Click here to hear from the Functional Leader!
 
 
 
 
 
 Job Description
 
 
 
 
 The Real Estate Leader will be responsible for developing and implementing strategic real estate initiatives that align with the company's defined business needs for the right space at the right time at the right price and enhancing TSR by generating cost savings, mitigating risk, and positively impacting employee experience. Additionally, the leader will oversee the integration and optimization of P&amp;G's real estate portfolio resulting from business acquisitions and dispositions.
 
 
 
 
 How Success Looks Like
 
 
 
 
 Success as the Real Estate Leader is defined by implementing a strategic framework that optimizes leases and transactions to create maximum value while meeting the company&rsquo;s business needs. This includes aligning real estate strategies with organizational goals, managing the portfolio for efficiency, executing projects on time and within budget, ensuring compliance, and fostering a high-performing team.
 
 
 
 
 Responsibilities Of The Role
 
 
 
 
 <ul>
 <li>
 Strategy Development: Develop and execute a comprehensive workplace real estate strategy that aligns with the organization's business objectives and enhances employee experience.Seek, develop, and present well-reasoned real estate strategies and solutions to address business challenges.
 </li>
 <li>
 Portfolio Management: Oversee the management of the company's real estate portfolio, including leasing, space planning, and facilities management. Analyze and optimize space utilization to ensure efficient use of resources.Provide real estate services that meet company business needs by managing the purchase, sale, and lease of properties, including office, land, R&amp;D, and manufacturing sites. Collaborate with the Company's Real Estate Supplier to finalize transactions.
 </li>
 <li>
 Project Leadership: Lead workplace design and renovation projects from conception to completion, ensuring they meet budget, timeline, and quality standards. Collaborate with internal stakeholders to define project requirements and objectives. Execute leases and transactions as part of real estate strategies, integrating customer requirements and facilitating decisions based on accurate and objective evaluations of alternatives against requirements.
 </li>
 <li>
 Vendor Management: Establish and maintain relationships with external vendors, contractors, and real estate partners. Negotiate contracts and agreements to ensure favorable terms for the organization.
 </li>
 <li>
 Compliance and Risk Management: Ensure compliance with local, state, and federal regulations related to real estate and workplace safety. Conduct risk assessments and implement strategies to mitigate potential issues. Deliver P&amp;G's real estate needs by partnering with and providing governance and stewardship for our Real Estate Supplier while collaborating with internal resources such as legal, finance, and facilities.
 </li>
 <li>
 Data Analysis and Reporting: Utilize data analytics to inform decision-making and improve workplace strategies. Prepare and present reports on workplace performance, utilization, and trends to senior leadership. Deliver clear and concise oral and written presentations to company management and provide analytical support.
 
 
 </li>
 </ul>
 
 
 Job Qualifications
 
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Real Estate, Architecture, Business Administration, Facilities Management, or a related field. A Master&rsquo;s degree or relevant certification (e.g., PMP, CoreNet MCR) is a plus.
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 Preferably 5-8 years of proven real estate experience. Fundamental knowledge of Commercial Real Estate practices, procedures, landlord/developer perspective, market understanding, lease administration, workplace design standards, occupancy planning, capital management.
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Strong knowledge of commercial real estate practices and procedures, including landlord/developer perspectives, market understanding, lease administration, workplace design standards, occupancy planning, and capital management. Fresh graduates are also welcome to apply.
 </li>
 <li>
 Excellent negotiation and communication skills, with the ability to build relationships at all organizational levels.
 </li>
 <li>
 Proven project management skills with experience in leading projects from definition through execution.
 </li>
 <li>
 Proficient in real estate analysis, financial modeling, and space planning.
 </li>
 <li>
 Knowledge of workplace trends, regulations, and best practices.
 </li>
 <li>
 Exceptional written and verbal communication skills to effectively influence others.
 </li>
 <li>
 Demonstrated ability to manage multiple priorities simultaneously.
 
 
 </li>
 </ul>
 
 About P&amp;G?
 
 
 
 We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders can lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide.
 
 
 Visit http://www.pg.com to know more.
 
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
 
 
 "At P&amp;G, the hiring journey is personalized every step of the way, thereby ensuring equal opportunities for all, with a strong foundation of Ethics &amp; Corporate Responsibility guiding everything we do.
 
 
 All the available job opportunities are posted either on our website - pgcareers.com, or on our official social media pages, for the convenience of prospective candidates, and do not require them to pay any kind of fees towards their application.&rdquo;
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000139336
 
 
 
 Job Segmentation
 
 
 
 Experienced Professionals
</div>

Real Estate Manager

Recykal.com

<div>
 
 The Senior Manager - Human Resource Business Partner (HRBP) at Recykal acts as a strategic consultant and owner for HR initiatives that drive organizational outcomes. The HRBP partners with business leaders to understand priorities and implement people strategies that generate value and enhance organizational effectiveness.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 HR Strategy Design:
 
 Facilitate the development and implementation of HR strategies aligned with business goals to generate value.
 </li>
 <li>
 
 Organizational Development:
 
 Collaborate with leadership to define and foster an organizational design and culture that supports business growth and employee engagement.
 </li>
 <li>
 
 People Analytics:
 
 Analyze business-specific data to identify trends and recommend solutions aimed at improving performance, retention, and employee experience.
 </li>
 <li>
 
 Talent Readiness:
 
 Ensure the organization is prepared to meet evolving business demands through talent development initiatives.
 </li>
 <li>
 
 Change Management:
 
 Build partnerships with leaders to design and execute change management initiatives effectively.
 </li>
 <li>
 
 Employee Retention and Engagement:
 
 Work closely with leaders to enhance employee retention and engagement through targeted initiatives.
 </li>
 <li>
 
 Performance Management:
 
 Oversee the performance management lifecycle to foster a culture of high performance, leveraging an effective Performance Management System (PMS) and capability-building interventions.
 </li>
 <li>
 
 On-boarding and Induction:
 
 Ensure new employees receive a comprehensive on-boarding and induction experience, aligning them with the organization's culture and work ethic.
 </li>
 <li>
 
 Process Improvement:
 
 Review and analyze business processes to identify trends and recommend solutions for improved performance and engagement.
 </li>
 <li>
 
 Employee Experience:
 
 Initiate forums and mechanisms to enhance the employee experience, aiming to improve retention and motivation.
 </li>
 <li>
 
 Employee Relations:
 
 Address and resolve employee relations issues to ensure a fair and transparent work environment.
 </li>
 <li>
 
 Leadership Support:
 
 Provide ongoing support to the leadership team on HR-related matters, including decisions, processes, policies, and procedures.
 </li>
 <li>
 
 Innovation in People Initiatives:
 
 Collaborate with People Operations to brainstorm and implement innovative people initiatives for employee engagement.
 </li>
 <li>
 
 Employee Pulse:
 
 Capture and provide insights on employee sentiment to stakeholders to drive satisfaction and engagement.
 </li>
 <li>
 
 Separation Formalities:
 
 Facilitate smooth off-boarding processes for departing employees.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile:
 
 
 <ul>
 <li>
 Stakeholder Management: Ability to influence and partner with stakeholders across various levels of the organization.
 </li>
 <li>
 Business and HR Acumen: Strong problem-solving skills, critical thinking, negotiation abilities, and HR expertise.
 </li>
 <li>
 HR Metrics Proficiency: Proficient in HR metrics and systems, with a deep understanding of HRIS software and databases.
 </li>
 <li>
 Leadership and Strategic Planning: Capable of developing HR strategies that align with and support company goals.
 </li>
 <li>
 Communication Skills: Excellent communication and interpersonal skills to foster a positive work environment.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Education: Master's Degree in Human Resources Management.
 </li>
 <li>
 Experience: 8-12 years of HR experience, preferably in the Software, E-commerce, or Technology industry.
 </li>
 </ul>
 
 
 
 
 Recykal is looking for a dynamic HR leader who can drive strategic HR initiatives, foster a culture
 
 
 of engagement, and support business growth through effective people management.
 
</div>

Senior Manager - Human Resource Business Partner

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 9 years of experience as an HR Business Partner or HR Generalist providing consultations to the business on topics such as performance management, workplace concerns, etc.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in HR, people programs, or other large scale people related roles.
 </li>
 <li>
 Experience with cross-functional collaboration and influence.
 </li>
 <li>
 Experience coaching and mentoring others.
 </li>
 <li>
 Excellent teamwork and organizational skills.
 </li>
 <li>
 Excellent investigative and problem-solving skills, with the ability to organize and analyze data using Human Resource Information Systems (HRIS) systems for reporting.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 People Operations strives to revolutionize human resources the same way that Google has revolutionized search. We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. You'll be an advocate of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people decisions are based on data. Whether coaching our clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Googlers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made.
 
 
 As a People Consultant, you will work directly with People Partners and other People Operations teams to provide personalized guidance, support, and solutions on a breadth of People Operations related activities requiring expertise across multiple organizations and specialties.
 
 
 You will focus on Googler experiences, provide timely responses, share knowledge and experiences with fellow team members, and balance individual needs with our philosophy, principles, and available resources.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate across organizational boundaries, and navigate the People Operations (POps) ecosystem to influence people priorities and solutions in service of the business, product, or market.
 </li>
 <li>
 Drive operational excellence across the organization to improve processes, operations, and service delivery, and influence forward thinking interventions, process and product improvements that enable a better Googler Experience.
 </li>
 <li>
 Act as a HR advisor, mentor, and strategic partner to Googlers, Managers, and Leaders, and manage risk mitigation and de-escalating/resolving HR matters.
 </li>
 <li>
 Provide timely and HR guidance, managing client, business, and company needs against risks, to solve complex HR problems, build relationships, and increase Manager, and Leader capability.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

People Consultant

<div>
 
 Job Location
 
 
 
 HYDERABAD OFFICE APAC
 
 
 
 Job Description
 
 
 
 We&rsquo;re looking for a Full Stack Software Engineer to join our Data &amp; Analytics Platforms engineering team. We are searching for self-motivated candidates, who will demonstrate modern Agile and DevOps practices to own the design and development of IT systems and applications, delivering global projects in multinational teams.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Leading engineering work for applications throughout its entire lifecycle from development, deployment, upgrade and replacement/termination
 </li>
 <li>
 Writing and testing code for Data &amp; Analytics applications and building E2E cloud native (Azure) solutions
 </li>
 <li>
 Ensuring that development and architecture enforce to established standards, including modern software engineering practices (CICD, Agile, DevOps)
 </li>
 <li>
 Collaborate with internal technical specialists and with vendors to develop final product to improve overall performance, efficiency and/or to enable adaptation of new business process
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science, a related technical field, or equivalent practical experience
 </li>
 <li>
 3+ years of proven experience in writing code (Java, TypeScript) in similar role
 </li>
 <li>
 Experience working with Spring Framework, React
 </li>
 <li>
 Solid understanding of relational databases and SQL knowledge
 </li>
 <li>
 Strong verbal, written, and interpersonal communication skills
 </li>
 <li>
 A strong desire to produce high quality software through cross functional teamwork, testing, code reviews, and other standard methodologies
 </li>
 <li>
 Nice to have: Azure Cloud services, Python, Angular
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.
 
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
 
 
 "At P&amp;G, the hiring journey is personalized every step of the way, thereby ensuring equal opportunities for all, with a strong foundation of Ethics &amp; Corporate Responsibility guiding everything we do.
 
 
 All the available job opportunities are posted either on our website - pgcareers.com, or on our official social media pages, for the convenience of prospective candidates, and do not require them to pay any kind of fees towards their application.&rdquo;
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000134935
 
 
 
 Job Segmentation
 
 
 
 Experienced Professionals (Job Segmentation)
</div>

FullStack Software Engineer (Java/ Python)

NopalCyber

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and detail-oriented
 
 HR Associate
 
 with a primary focus on
 
 recruitment and talent acquisition
 
 . The role involves managing end-to-end hiring processes, coordinating with business leaders, and ensuring a seamless candidate experience, while also supporting other HR operations as needed.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Recruitment &amp; Talent Acquisition
 
 
 <ul>
 <li>
 Manage
 
 end-to-end recruitment
 
 for assigned technical roles from sourcing to onboarding.
 </li>
 <li>
 Collaborate with hiring managers to understand job requirements and define role specifications.
 </li>
 <li>
 Create and post job descriptions across portals, social media, and internal networks.
 </li>
 <li>
 Conduct screening, coordinate interviews, and manage candidate communication throughout the process.
 </li>
 <li>
 Maintain and update recruitment trackers, reports, and dashboards regularly.
 </li>
 <li>
 Build a pipeline of potential candidates through proactive networking and talent mapping.
 </li>
 <li>
 Partner with external agencies, institutes, and job boards for sourcing as required.
 </li>
 <li>
 Support campus hiring and internship drives.
 </li>
 </ul>
 
 
 HR Operations &amp; Support
 
 
 <ul>
 <li>
 Assist in onboarding and induction of new hires.
 </li>
 <li>
 Maintain employee records and ensure HR data accuracy.
 </li>
 <li>
 Support HR documentation, offer letters, and joining formalities.
 </li>
 <li>
 Participate in HR initiatives related to engagement, communication, and employer branding.
 </li>
 <li>
 Assist in periodic HR reports and compliance-related activities.
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong understanding of recruitment lifecycle and sourcing techniques.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 High attention to detail and strong follow-up discipline.
 </li>
 <li>
 Proficiency in MS Excel, HRMS tools, and recruitment platforms (e.g., Naukri, LinkedIn, Indeed).
 </li>
 <li>
 Ability to handle multiple priorities and work in a fast-paced environment.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 
 1&ndash;2 years of experience
 
 in HR, with a strong focus on
 
 recruitment or talent acquisition
 
 .
 </li>
 <li>
 Exposure to HR operations or generalist activities will be an advantage.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 A collaborative work environment with opportunities to learn across HR functions.
 </li>
 <li>
 Exposure to strategic hiring initiatives and cross-functional collaboration.
 </li>
 <li>
 Growth opportunities within a dynamic and fast-evolving organization.
 </li>
 </ul>
 
 
</div>

Human Resources Associate

<div>
 
 Description
 
 
 
 Overview: Amazon
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 
 About Amazon Centralized Timekeeping
 
 
 
 The vision of the Centralized Timekeeping team is to utilize top talent to streamline time and attendance data entry, reduce payroll defects and provide consistently high service levels. Today, CTK supports and manages time and attendance matters for thousands of Amazon Associates. Requests for edits are submitted via trouble ticketing from operators and HR across the network. The Centralized team manages the ticket queue by executing on the requests on a FIFO basis but will prioritize any payroll impacting ticket if there is a risk of a payroll defect. The efforts of this team support the business by ensuring associate&rsquo;s time and attendance matters are handled with speed, precision and with customer obsession always in mind.
 
 
 
 Position Description
 
 
 
 Join Amazon's HR team to support our global workforce as a Time and Attendance Operations Administrator. In this role, you will manage employee time records and provide essential support through chat and phone channels. As part of our Centralized Timekeeper (CTK) function, you will serve multiple Amazon facilities across the network, acting as the first point of contact for employees, managers, and HR partners.
 
 
 Key job responsibilities
 
 
 Your core responsibilities include resolving employee inquiries about time and attendance &amp; HR queries through phone and chat support, while ensuring accurate and timely data entry for attendance management. You will maintain detailed records in the service case management system and apply Amazon's attendance policies while ensuring compliance with state and federal laws. This position requires addressing HR queries using standard operating procedures and documentation, taking full ownership of employee cases from initial contact to resolution.
 
 
 As a key team member, you will document process gaps and suggest service improvements, communicating clearly in English through both verbal and written channels. Your role involves contributing to team initiatives for service enhancement and maintaining a strong focus on customer service. You will report directly to the Time and Attendance Manager or designated Point of Contact. The ideal candidate will demonstrate strong attention to detail, excellent communication skills, and a commitment to delivering exceptional service to all Amazonians.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 6+ months of human resources experience or 6+ months of customer service experience or 6+ months experience in Amazon
 </li>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 6+ months of Microsoft Office products and applications experience
 </li>
 <li>
 Knowledge of Microsoft Office products and applications (especially Excel)
 </li>
 <li>
 Knowledge of Microsoft Office including outlook, Word, and Excel
 </li>
 <li>
 </li>
 <li>
 Experience in confidential environments
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of human resources experience
 </li>
 <li>
 1+ years of Customer Service experience
 </li>
 <li>
 1+ years of Microsoft Office products and applications experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ - H84
 
 
 Job ID: A3079451
</div>

CTK Svc Sr. Associate [S], CTK

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