hr partner, customer service Jobs in House Counsel Jobs In Mangaluru

hr partner, customer service

hr support associate Jobs in House Counsel Jobs In Mangaluru

hr support associate

regional service head Jobs in House Counsel Jobs In Mangaluru

regional service head

supply chain associate Jobs in House Counsel Jobs In Mangaluru

supply chain associate

hr service delivery associate

Accenture in India

<div>
 
 Skill required:
 
 Employee Services - Employee and Labor Relations
 
 
 
 Designation:
 
 HR Service Delivery Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management Experience
 </li>
 <li>
 At least 3 years of HR Experience
 </li>
 <li>
 People Relations experience a plus
 </li>
 <li>
 Workday Experience a plus
 </li>
 <li>
 HR Domain certification would be a plus
 </li>
 <li>
 Strong MS Office and Excel skills
 </li>
 <li>
 Proficient with Operational Excellence Practices
 </li>
 <li>
 Should have prior People Mgmt experience ( Minimum 2-3 years) Knowledge/Skills Requirements:
 </li>
 <li>
 Good organizational &amp; prioritisation skills.
 </li>
 <li>
 Analytical and problem solving skills.
 </li>
 <li>
 Multi-cultural awareness.
 </li>
 <li>
 Passion for customer service.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Results &amp; detail-oriented
 </li>
 <li>
 Focus on high data accuracy.
 </li>
 <li>
 Quality driven &ndash; in communications and all system transactions.
 </li>
 <li>
 Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
 </li>
 <li>
 Good written and verbal skills. Strong English language communication skills
 </li>
 <li>
 Excellent Customer Service skills Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: 1. In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) &amp; does whatever is needed to complete the task on time and error free. 2. Escalate issues and seek advice when faced with complex issues/problems. 3. Process incoming service requests received through the Contact Center, Email or Web Portal. 4. Obtain sufficient information to research and complete the service requests, Key manual entries or answer query from client employees 5. Provide information, advice and guidance to clients (individuals, managers, client HR, client representatives) in the relevant HR areas taking account of the confidential nature of the work area. 6. Ensure and maintain the security and confidentiality of client data. 7. Understanding the detailed functionality of all tools and applications 8. Uses and maintains process maps and all process documentation identifying inputs, outputs, roles &amp; responsibilities of the process. 9. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 10. Participates in various Internal or Client initiatives related to Process. 11. Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body and special handling procedures.. 12. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls. 13. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team., Any Graduation
 
 </li>
 </ul>
</div>

HR Service Delivery Associate

<div>
 
 Skill required:
 
 Talent Acquisition - Candidate Assessments
 
 
 
 Designation:
 
 HR Service Delivery Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market Filter applications using screening methodology to ensure the right skills are evaluated and the selected candidates have the right competencies to do the job. Ensure proper training of interviewers and conduct reference, certification and background checks.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management
 </li>
 <li>
 Excellent communication skills, Uses professional, error-free grammar and formatting in emails
 </li>
 <li>
 Speaks with clarity, warmth, and confidence during virtual interactions.
 </li>
 <li>
 ATS/ Job boards/ HCM
 </li>
 <li>
 US/Canada recruitment Experience is a Must have Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts US Recruitment Admin to support our talent acquisition team. The ideal candidate will assist in the end-to-end recruitment process, ensuring smooth coordination, compliance, and timely communication with candidates and internal stakeholders -Support recruiters in scheduling interviews across multiple time zones. -Maintain and update applicant tracking systems (ATS) with candidate information. -Coordinate background checks, drug tests, and onboarding documentation. -Communicate with candidates regarding interview logistics, feedback, and next steps. -Prepare and send offer letters and other employment-related documents. -Ensure compliance with US labor laws and internal hiring policies. -Generate recruitment reports and dashboards as needed. -Assist in job postings on various job boards and social media platforms. -Liaise with hiring managers to ensure timely feedback and process updates., Any Graduation
 
 </li>
 </ul>
</div>

Rolls-Royce

<div>
 
 Job Description
 
 
 
 
 Job Title: Process Administrator - People Services
 
 
 
 
 Job Family: Human Resources
 
 
 
 
 Years of Experience: 2 to 4 years
 
 
 
 
 Why Rolls-Royce?
 
 
 
 At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
 
 
 By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
 
 
 
 Summary
 
 
 
 This is an individual contributor role to deliver Hire to Retire People services according to process specifications and standard operating procedures (SOP) in compliance with defined controls. This includes executing HR operations and processes in a shared services environment. The role focusses on delivering consistent, accurate, and timely HR services to employees, managers, and HR business partners while ensuring compliance with the policies, procedures, and service level agreements (SLA&rsquo;s).
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Managing HR cases and dealing with customer issues from engagement through to resolution
 </li>
 <li>
 Process HR transactions across areas such as employee onboarding, data management, payroll inputs, leave management and exit formalities
 </li>
 <li>
 Monitor, track and close HR service requests in line with the SLA&rsquo;s
 </li>
 <li>
 Maintain accurate and up to date employee records in HR systems
 </li>
 <li>
 Participate in continuous improvement initiatives to enhance service delivery efficiency.
 </li>
 <li>
 Consistently deliver high quality customer service in a professional manner with excellent attention to detail and a focus on the needs of the customer
 </li>
 <li>
 Ensure compliance with company policies, labour laws and data protection guidelines
 </li>
 <li>
 Collaborate with cross functional teams to resolve escalations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience in an administrative, coordination, or operational support role of HR service delivery
 </li>
 <li>
 Bachelor&rsquo;s degree in human resources / business administration, Commerce or related field
 </li>
 <li>
 High proficiency in Microsoft Office Suite, particularly Excel (for data analysis and reporting) and Outlook. Experience with a central database or system (Workday and SAP)
 </li>
 <li>
 Effective listening and communication skills to enable you to fully understand the needs of the customer and respond appropriately
 </li>
 <li>
 Ability to work and cope in an ambiguous environment to seek clarification and clarity
 </li>
 <li>
 Ability to work with high attention to detail, confidentiality, and integrity
 </li>
 <li>
 Positive attitude and ability to work in a team environment
 
 
 </li>
 </ul>
 Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
 
 
 Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive
 
 
 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.
 
 
 
 Job Category
 
 
 
 Human Resources
 
 
 
 Posting Date
 
 
 
 08 Dec 2025; 00:12
</div>

Process Administrator

NEO HEIGHTS BUILDERS & PROMOTERS PRIVATE LIMITED

<div>
 
 
 Job Title: Associate &ndash; Talent Acquisition
 
 
 
 
 Location:
 
 Bangalore
 
 
 
 Department:
 
 Human Resources &ndash; Talent Acquisition
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for a proactive and detail-oriented
 
 Associate &ndash; Talent Acquisition
 
 to support end-to-end recruitment activities across Arul Group divisions (Engineering, Construction, EPC, Manufacturing, Corporate &amp; Design).
 
 
 This role is ideal for someone who is passionate about hiring, capable of managing multiple requirements, and eager to grow in HR.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Talent Sourcing &amp; Screening
 
 
 <ul>
 <li>
 Source candidates through Naukri, LinkedIn, job portals, referrals, and internal databases.
 </li>
 <li>
 Conduct initial screening calls to assess skills, fitment, and experience.
 </li>
 <li>
 Maintain a strong pipeline for junior to mid-level roles.
 </li>
 </ul>
 
 
 2. Recruitment Coordination
 
 
 <ul>
 <li>
 Schedule interviews with candidates and hiring managers.
 </li>
 <li>
 Follow up on interview feedback and ensure timely updates.
 </li>
 <li>
 Coordinate assessments, tests, and technical evaluations.
 </li>
 </ul>
 
 
 3. Stakeholder Management
 
 
 <ul>
 <li>
 Work closely with hiring managers to understand role requirements.
 </li>
 <li>
 Share shortlisted profiles in the defined format.
 </li>
 <li>
 Maintain clear communication and timely status updates.
 </li>
 </ul>
 
 
 4. Documentation &amp; Process Compliance
 
 
 <ul>
 <li>
 Maintain candidate data, tracking sheets, and recruitment reports.
 </li>
 <li>
 Assist in onboarding coordination (offer letters, documents, joining formalities).
 </li>
 <li>
 Ensure hiring process adherence across all divisions.
 </li>
 </ul>
 
 
 5. Employer Branding &amp; Support Activities
 
 
 <ul>
 <li>
 Support hiring posts, campus hiring, and social media job promotions.
 </li>
 <li>
 Actively engage with candidates to ensure a positive experience.
 </li>
 </ul>
 
 
 Key Skills Required
 
 
 <ul>
 <li>
 Strong communication skills
 </li>
 <li>
 Good sourcing and screening ability
 </li>
 <li>
 Basic understanding of HR and recruitment cycles
 </li>
 <li>
 Coordination and time management
 </li>
 <li>
 Ability to handle multiple requirements
 </li>
 <li>
 Proficiency in MS Excel, Google Sheets &amp; job portals
 </li>
 <li>
 Pleasant, professional, and responsible attitude
 </li>
 </ul>
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 
 Experience:
 
 1 &ndash; 2 years
 </li>
 <li>
 
 Education:
 
 BBA / MBA (HR) / Any degree with HR interest
 </li>
 <li>
 Eager to learn and grow in a fast-paced work environment
 </li>
 <li>
 Ability to work with deadlines and manage priorities
 </li>
 </ul>
 
 
 Why Join Arul Group?
 
 
 <ul>
 <li>
 Opportunity to work across multi-industry hiring: EPC, Construction, Engineering, Manufacturing, Corporate
 </li>
 <li>
 Strong exposure to end-to-end recruitment
 </li>
 <li>
 Growth path into Talent Acquisition Specialist / HR Business Partner
 </li>
 <li>
 Supportive work environment with continuous learning
 </li>
 </ul>
</div>

Talent Acquisition Associate

Wisemonk

<div>
 
 
 Role: HR Support Associate
 
 
 
 
 Location:
 
 In-office, Seshadripuram, Bengaluru
 
 
 
 
 
 
 About Wisemonk
 
 
 
 Wisemonk is an India-focused Employer of Record (EOR) platform that helps global companies quickly and compliantly hire, pay, and manage talent in India&mdash;without the need to set up a local entity. By handling payroll, compliance, and HR administration, Wisemonk removes the complexity from cross-border hiring and enables businesses to tap into India&rsquo;s deep talent pool with ease. As the global demand for EOR solutions grows and much of the market remains untapped, Wisemonk is uniquely positioned to help international companies scale in India efficiently and cost-effectively. At Wisemonk, we are driven by values of integrity, innovation, and inclusion, and are committed to building bridges in the global talent landscape&mdash;making international expansion effortless and successful for our partners.
 
 
 
 
 
 
 Role Overview
 
 
 
 We&rsquo;re looking for a sharp and empathetic HR Associate to handle all employee concerns via Intercom. You&rsquo;ll be the first line of response for hundreds of employees across India &mdash; ensuring their questions, issues, and requests are resolved
 
 quickly
 
 ,
 
 accurately
 
 , and with a
 
 human touch
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and manage all employee tickets on Intercom &mdash; from payroll queries to policy clarifications
 </li>
 <li>
 Ensure 100% resolution with clear communication and quick turnaround time
 </li>
 <li>
 Coordinate with internal teams (payroll, finance, HRBP, legal) to drive resolutions
 </li>
 <li>
 Maintain ticket logs, update FAQs, and escalate recurring issues for systemic fixes
 </li>
 <li>
 Track response and resolution time; identify ways to reduce them
 </li>
 <li>
 Maintain a helpful, professional tone in all interactions
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 High ownership mindset &mdash; you don&rsquo;t let issues linger
 </li>
 <li>
 Ability to grasp HR/payroll nuances quickly
 </li>
 <li>
 Strong coordination and follow-through
 </li>
 <li>
 0&ndash;1 years experience; freshers welcome if academically strong and fast learners
 </li>
 </ul>
 
 
 
 
 
 Why Join Wisemonk
 
 
 <ul>
 <li>
 Be part of a high-growth team reimagining global employment
 </li>
 <li>
 Work with speed, precision, and extreme ownership
 </li>
 <li>
 Learn fast, grow fast &mdash; and make a real impact
 </li>
 </ul>
 
 
</div>

HR Support Associate

BT Group

<div>
 
 Recruiter: Nishita Jena
 
 
 
 
 Hiring Manager: Shantanu Dash
 
 
 
 
 Career Grade: F
 
 
 
 
 Why this job matters
 
 
 
 The purpose of the Technical Delivery Associate role is to manage the capacity to meet forecast demand and to create jobs for the Associate Network Planners to install the new capacity.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Capacity Management
 </li>
 <li>
 Analysis production and management of the platform specific capacity plan to meet forecast demand
 </li>
 <li>
 Process issues associated with deployed platforms
 </li>
 <li>
 Key stakeholder consultation including Associate Network Planners and Technical Delivery Managers
 </li>
 <li>
 Accountable for implementing planning rules at device/network level
 </li>
 <li>
 Analyse bid requirements and answer them &ndash; Global, not UK
 </li>
 <li>
 Service delivery support &ndash; work service delivery issue resolution, across build functions
 </li>
 <li>
 You may typically be involved in the build and configuration of network components of solutions working from detailed design documentation and work independently on small projects.
 </li>
 <li>
 You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First Time measures
 </li>
 <li>
 You will take a lead role for specific project deployment that may involve reporting the overall project progress to key stakeholders
 </li>
 <li>
 You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines
 </li>
 <li>
 You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.
 </li>
 <li>
 You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing and escalating issues impacting the delivery of your orders
 </li>
 <li>
 You will consider any opportunities for CI by taking ownership, identifying possible solutions &amp; driving them through to successful implementation including capturing business benefits
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Understanding of BT&rsquo;s Global networks and technologies as well.
 </li>
 <li>
 Excellent Communicator and able to adapt and articulate technical terminology and non-technical.
 </li>
 <li>
 Good knowledge of networks/infrastructure and related network management, products and services
 
 
 </li>
 </ul>
 Experience you would be expected to have
 
 
 <ul>
 <li>
 Proficient in Microsoft Office software -
 </li>
 <li>
 Awareness of Networking Technologies -
 </li>
 <li>
 Awareness of the BT Global Network (IP, Transport .Good knowledge of networks/infrastructure and related network &ndash;
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 BT Group was the world&rsquo;s first telco and our heritage in the sector is unrivalled. As home to several of the UK&rsquo;s most recognised and cherished brands &ndash; BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
 
 
 Over the next two years, we will complete the UK&rsquo;s largest and most successful digital infrastructure project &ndash; connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
 
 
 While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK&rsquo;s best telco, reimagining the customer experience and relationship with one of this country&rsquo;s biggest infrastructure companies.
 
 
 Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
 
 
 
 A FEW POINTS TO NOTE:
 
 
 
 Although these roles are listed as full-time, if you&rsquo;re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
 
 
 We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
 
 
 
 DON'T MEET EVERY SINGLE REQUIREMENT?
 
 
 
 Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
</div>

Associate engineer

Astellas Pharma

<div>
 Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
 
 
 Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .
 
 
 This position is based in Bengaluru and will require some on-site work.
 
 
 
 Purpose And Scope
 
 
 
 The People Operations Regional Team Supervisor will be responsible for delivering consistent, high-quality support for employee queries while championing operational excellence and an exceptional colleague experience across the China Operations. You'll work closely with various HR teams across the organization to ensure they follow governance frameworks and support them with any escalated issues around the employee lifecycle.
 
 
 You&rsquo;ll directly manage a team of People Operations Advisors and Specialists. This is more than a service management role&mdash;it&rsquo;s a leadership opportunity to help design and embed our new HR Services model, drive process optimization, and enhance employee engagement through innovation and data-driven service delivery.
 
 
 With a strong focus on collaboration, compliance, and continuous improvement, you&rsquo;ll ensure that the HR Services team operates seamlessly supporting a global workforce and setting new standards for what great HR Services looks like.
 
 
 
 Essential Job Responsibilities
 
 
 
 <ul>
 <li>
 Managing the day to day delivery HR operations across the EMEA/APAC/America&rsquo;s region, ensuring seamless execution across the employee lifecycle (hire to retire processes)
 </li>
 <li>
 Oversee the end-to-end setup of new operations for all people related activity
 </li>
 <li>
 Manage the resolution of employee queries and cases across multiple channels (chat, email, phone, ticketing system
 </li>
 <li>
 Serve as the escalation point for complex issues, ensuring resolutions are timely, compliant, and aligned with internal policy.
 </li>
 <li>
 Line managing a team of Advisors and Specialists, supporting their development, workload management, and operational excellence
 </li>
 <li>
 Collaborating with regional HR teams to embed these standards, ensuring consistent execution while accommodating local compliance needs.
 </li>
 <li>
 Monitoring adherence to global governance, escalating and resolving deviations where required.
 </li>
 <li>
 Act as a key contributor to the HR Projects, providing operational input, testing processes, and helping to define user requirements.
 </li>
 <li>
 Support change management and training efforts, ensuring successful process adoption across teams.
 </li>
 <li>
 Ensure data accuracy and completeness in all people systems, enabling robust analytics and reporting
 </li>
 <li>
 Ensure all processes are compliant with applicable employment laws, data privacy regulations, and company policies.
 </li>
 <li>
 Provide timely and accurate advice and guidance to managers and staff on a wide range of Human Resources policies and procedure, seeking advice from the People Operations Regional Lead as appropriate.
 
 
 </li>
 </ul>
 
 Qualifications Required
 
 
 
 <ul>
 <li>
 Extensive experience in HR operations, with experience in a supervisory role within a shared services or contact center environment or someone looking for the next career move to a supervisory position.
 </li>
 <li>
 Proven experience managing SLAs, KPIs, and driving continuous improvement through data analysis.
 </li>
 <li>
 A strong service orientation and a commitment to delivering an outstanding employee experience.
 </li>
 <li>
 Strong expertise in ticketing systems and case management platforms (e.g., ServiceNow, SuccessFactors).
 </li>
 <li>
 Demonstrated ability to lead service teams, manage high volumes of inquiries, and exceed performance expectations.
 </li>
 <li>
 Excellent knowledge of HR processes, employment law, and data privacy regulations. Proven experience managing SLAs, KPIs, and driving continuous improvement through data analysis.
 </li>
 <li>
 Strong communication, problem-solving, and stakeholder management skills.
 </li>
 <li>
 A proactive mindset with the ability to adapt to fast-paced and evolving business needs.
 </li>
 <li>
 Experience in a global or multi-regional HR environment is an advantage.
 </li>
 <li>
 Advanced proficiency in both written and spoken English with additional languages desirable.
 
 
 </li>
 </ul>
 
 Working Environment
 
 
 
 This position is based in Bangalore and will require on-site work.
 
 
 At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas&rsquo; Responsible Flexibility Guidelines.
 
 
 Category People Services
 
 
 Astellas is committed to equality of opportunity in all aspects of employment.
 
 
 EOE including Disability/Protected Veterans
</div>

People Services Operations Team Supervisor

Explore 473+ Hr service delivery associate in House Counsel Jobs In Mangaluru this December. Find roles across top companies and apply now to boost your career.

473 hr service delivery associate jobs IN House Counsel Jobs In Mangaluru

HR Service Delivery Associate

HR Service Delivery Associate

Process Administrator

Talent Acquisition Associate

HR Support Associate

Associate engineer

People Services Operations Team Supervisor