ict help desk officer

flynas

<div>
 
 The Job Holder is responsible Diagnose and Resolve Service Desk Issues following all stages of Reporting, Investigation, Solution Development and Implementation to ensure achieving high level of Functionality and customer satisfaction.
 
 
 
 Operational:
 
 
 
 
 Service Desk
 
 
 
 - Provide 1st level 24/7 IT Support service to all flynas users assuring successful resolution of reported incidents and minimizing the business interruptions and outages as much as possible, and provide excellent customer service, ensuring a positive end-user experience.
 
 
 - Provides IT Support activities in a timely manner, based on criticality and importance and update HD system assigned Tasks.
 
 
 - To be responsible for hardware preparation, e.g. installing operating systems, hardware parts, configuring PCs, installing and configuring applications, etc.
 
 
 - To test, install, maintain, operate, and administer PCs, e.g. Desktops, Laptops, printers, peripheral devices.
 
 
 - Monitor and clean all unauthorized or not licensed software applications as per Flynas policies and standards.
 
 
 
 &bull; Problem Solving
 
 
 
 - Analyze the Service Incident Issues, diagnose the root-causes and propose &amp; implement the solutions to ensure that all immediate Issues are responded on timely manners to avoid business risks and delays.
 
 
 
 &bull; Continuous Improvement
 
 
 
 - Participate in projects to improve Help Desk processes and enhance end user support
 
 
 - Keeps up to date with emerging technologies, industry trends, and best practices in software development, applying new knowledge to enhance development processes and deliverables.
 
 
 - Maintains effective communication and collaboration within the team and across departments.
 
</div>

IT End User Service Officer

Alwajba for hotel and management

HIRING: I.T Support &ndash; QatarLocation: Doha, QatarRequirements:<ul><li>Experience with simulation analytical models (an advantage)</li></ul><ul><li>Valid driving license and currently residing in Qatar</li></ul><ul><li>Strong ability to handle confidential information (must)</li></ul>Responsibilities:<ul><li>Provide technical assistance and troubleshooting support</li></ul><ul><li>Coordinate with software partners as needed</li></ul><ul><li>Support simulator training activities</li></ul>How to Apply:Please send your CV and attested certificates to recruitment@gsds.com.qaSubject Line: I.T Support &ndash; (Your Nationality)Note: Only shortlisted candidates will be contacted based on active vacancy.Closing Date: 30 December 2025Job Types: Full-time, PermanentPay: QAR5,500.00 - QAR6,000.00 per month

I.T Officer (FiIipino National)

Texitech

<ul><li>Entertaining technical Complaints of Customers and Employees.</li><li>Generate ticketing number of complaint and assigned it to relevant support engineer.</li><li>Respond to technical queries via email, online chats, over the phone, or in person.</li><li>Follow up with customers to ensure satisfactory service.</li><li>Working with support engineers to ensure customer support with superior service.</li></ul>Qualification: Inter/BCOM/Diploma in ITExperience: 1 year of relevant experienceJob Type: Full-timeWork Location: In person

IT Service Desk Officer

ITEX

Company DescriptionITEX is a Dubai-based systems integrator specializing in ICT, Security, ELV, AV, and Smart Building solutions. Since 2017, ITEX has been delivering reliable and innovative technology solutions while maintaining high standards of quality, safety, and compliance.Role DescriptionThe Site Supervisor &amp; Safety Officer is responsible for supervising site activities, coordinating installation works, and ensuring that all operations are executed safely and in compliance with health, safety, and environmental (HSE) regulations. This role ensures smooth site execution while maintaining strict safety standards.Key Responsibilities &ndash; Site Supervision<ul><li>Supervise daily site activities related to ELV, BMS, ICT, and security system installations.</li><li>Coordinate with engineers, technicians, subcontractors, and project managers.</li><li>Monitor work progress and ensure compliance with approved drawings and specifications.</li><li>Conduct site inspections to ensure quality workmanship.</li><li>Manage site materials, tools, and manpower efficiently.</li><li>Report daily site progress, issues, and risks to the project management team.</li><li>Ensure timely completion of works as per project schedules.</li></ul>Key Responsibilities &ndash; Safety &amp; Compliance<ul><li>Implement and enforce site safety policies and procedures.</li><li>Conduct daily safety inspections and toolbox talks.</li><li>Identify hazards and ensure corrective and preventive actions are taken.</li><li>Ensure workers follow safe work practices and use PPE properly.</li><li>Maintain safety records, permits, and incident reports.</li><li>Coordinate with consultants and main contractors on HSE matters.</li><li>Ensure compliance with local authority regulations and company safety standards.</li><li>Investigate incidents and near-misses and submit reports.</li></ul>Qualifications<ul><li>Diploma or Bachelor&rsquo;s degree in Engineering, Occupational Health &amp; Safety, or a related field.</li><li>3&ndash;5 years of experience in site supervision for ELV/BMS/ICT projects.</li><li>Safety certification (NEBOSH, IOSH, or equivalent) is an advantage.</li><li>Strong knowledge of site safety regulations and construction best practices.</li><li>Good communication, coordination, and reporting skills.</li></ul>Job Type: Full-time

Site Supervisor & Safety Officer

Leaders Training Center

Job Title: Admin / Front Desk Officer (Male)Employment Type: Full-Time | Onsite Salary: QAR 2,300 per month Location: Doha, Qatar Company: Leaders Training CentreAbout the RoleLeaders Training Centre is seeking a proactive, well-organised, and customer-focused Admin / Front Desk Officer to join our growing team. This role is ideal for a motivated individual who enjoys interacting with people, managing administrative tasks, and contributing to smooth daily operations within a professional training environment.Key Responsibilities<ul><li>Welcome, guide, and assist visitors and learners in a courteous and professional manner.</li><li>Provide accurate information about training programmes, schedules, and services.</li><li>Handle administrative duties including record management, documentation, and correspondence.</li><li>Coordinate and schedule meetings, classes, and training sessions using calendar tools.</li><li>Ensure the front desk area remains professional, organised, and welcoming at all times.</li><li>Support internal teams with event coordination and day-to-day operational activities.</li><li>Collaborate with various departments to ensure efficient workflow and service delivery.</li><li>Identify opportunities to improve administrative and operational processes.</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree (mandatory).</li><li>Young, energetic, and professional personality.</li><li>Excellent communication and interpersonal skills.</li><li>Strong multitasking and organisational abilities.</li><li>Proficiency in MS Office and scheduling/administrative tools.</li><li>Minimum 3 years of experience in a similar administrative or front desk role.</li></ul>How to ApplyInterested candidates are invited to apply by sharing the following:<ul><li>Updated CV (Email subject line: Admin Officer)</li><li>Short video introduction (1&ndash;2 minutes) via WhatsApp, highlighting your background and experience</li></ul>Email: tallat@leaders.qa WhatsApp: +974 3005 8021Job Type: Full-timePay: QAR2,300.00 per monthApplication Question(s):<ul><li>Please share a short 1-2 mins Video introduction on official WhatsApp: +974 3005 8021</li><li>Are you available to work full-time onsite in Doha, Qatar?</li><li>Are you proficient in using MS Office applications and calendar scheduling tools?</li><li>Do you have strong communication and multitasking abilities?</li><li>Are you available to join immediately, accepting a salary of 2300 QAR per month plus accommodation?</li><li>Are you comfortable handling customers, scheduling meetings, training sessions, management &amp; record keeping?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Administrative task or Front Desk: 3 years (Required)</li></ul>Language:<ul><li>Excellent English? (Required)</li></ul>Work Location: In person

Admin officer (Male)

United Nations Development Programme

<div><div>Background
UNDP&rsquo;s Regional Centre for Europe and the CIS is UNDP&amp;#96;s advisory hub for the Europe and CIS region tasked with the responsibility to provide policy and programmatic support to UNDP&acute;s development activities in the region. Throughout UNDP&acute;s focus areas, it works towards increasing the impact of UNDP&acute;s activities in the region by assisting Country Offices in development of country-level initiatives through advisory services and technical support and by implementing regional-level projects in partnership with a wide range of partners supported to a global network of expertise. Under the leadership of the Director, the RBEC Regional Centre employs a multi-disciplinary team of specialists and advisors, project managers, operations and programme support staff.
The ICT team plays a crucial role in the IRH as reliance on digital technology continues to increase in all office operations, projects, and programme deliveries. The team drives UNDP&rsquo;s digital transformation efforts in the IRH to better enable, leverage and deploy technology solutions that help the IRH implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.
Duties and Responsibilities
Under the guidance and direct supervision of the ICT Specialist, the ICT Associate provides leadership in execution of ICT services in the IRH, implements ICT management systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for reviewing and advising on the use of new technologies that will enhance IRH productivity. The ICT Associate promotes a client-oriented approach.
The ICT Associate may supervise ICT support staff and works in close collaboration with Programme, Operations, and project teams in the IRH, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT- related issues.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Competencies
Core Competencies:
<ul><li>Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
</li><li>Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
</li><li>Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
</li><li>Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
</li><li>Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
</li><li>Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
</li><li>Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making
</li></ul>People Management Competencies:
<ul><li>UNDP People Management Competencies can be found in the dedicated site .
</li></ul>Cross-Functional &amp; Technical Competencies:
Business Management
<ul><li>Results-Based Management
<ul><li>Ability to manage programmes and projects with a focus on improved performance and demonstrable results
</li></ul></li><li>Customer Satisfaction/Client Management
<ul><li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide inputs to the development of customer service strategy, and look for ways to add value beyond clients' immediate requests.
</li><li>Ability to anticipate client's upcoming needs and concerns.
</li></ul></li><li>Working with Evidence and Data
<ul><li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
</li></ul></li><li>Digital Awareness and Literacy
<ul><li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed
</li></ul></li></ul>Information Management and Technology
<ul><li>IT Customer
<ul><li>Support Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience.
</li><li>Knowledge of ISO 9001 desirable.
</li><li>ITIL certification or similar is desirable.
</li></ul></li><li>Network, Communication, and Infrastructure Management
<ul><li>Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT.
</li><li>Cisco CCIE CCNP or similar is desirable.
</li></ul></li><li>User Experience and Business Analyst
<ul><li>Capacity to translate efficiently user needs into IT requirements around human-centered design
</li></ul></li></ul>Required Skills and Experience
Education:
<ul><li>Secondary education is required with formal training in IT systems, business software and/or web-based applications.
</li><li>A university degree in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.
</li></ul>Experience:
<ul><li>Minimum of 7 years (with high school diploma) or 4 years (with bachelor&rsquo;s degree) of relevant working experience in network administration and operations, web design, providing technical support for hardware/software or cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems, and cloud infrastructure solutions.
</li><li>Certifications in CCNA, MSCA, MCSE or MCP are an asset.
</li><li>Certification on Microsoft Endpoint Administrator MD-102 required. (Please upload the document into attachment section)
</li><li>Experience working with user-centered designs and conducting user research and testing is required.
</li><li>Previous experience with the UN or its agencies is an asset.
</li><li>Previous experiences with the following are highly desirable:
<ul><li>Microsoft Azure &amp; Windows Servers
</li><li>Microsoft SharePoint
</li><li>Windows based operating systems.
</li><li>Apple OS and mobile phone platforms
</li><li>Microsoft Office applications
</li><li>Cisco routers and firewalls
</li><li>Open-source applications
</li><li>Other commercial software
</li><li>Artificial Intelligence tools &amp; software
</li><li>VoIP applications
</li></ul></li></ul>Languages:
<ul><li>Fluency in English and Turkish is a requirement.
</li><li>Knowledge of another UN language is desirable.
</li></ul>Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</div></div><div></div>

ICT Associate [Open to external applicants]

Eco Gasoline (Private) Limited

Job DescriptionEco Gasoline (Pvt.) Ltd. is looking for a confident, well-organized and computer-literate Receptionist / Front Desk Officer to join our team. The ideal candidate must have strong communication skills, a pleasant personality and good command of office operations.Key Responsibilities<ul><li>Manage front desk operations and greet visitors professionally</li><li>Answer and route incoming calls efficiently</li><li>Maintain visitor records and handle appointments</li><li>Handle basic office correspondence and emails</li><li>Manage files, records and office documents</li><li>Coordinate with management and staff as required</li><li>Maintain cleanliness and discipline of reception area</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree</li><li>Proven experience as a Receptionist or Front Desk Officer</li><li>Good computer skills (MS Word, Excel, Email, basic office software)</li><li>Strong verbal and written communication skills</li><li>Well-groomed, polite and professional attitude</li><li>Ability to multitask and manage work pressure</li></ul>Experience<ul><li>1&ndash;2 years experience in a similar role preferred</li></ul>Salary &amp; Benefits<ul><li>Market competitive salary</li><li>Professional working environment</li><li>Growth and learning opportunities</li></ul>How to ApplyInterested candidates may apply through Indeed with an updated CV. or Email your updated CVs at hr@ecogasoline.com.pk Whatsapp : 0308 8809107Job Type: Full-timePay: Rs40,000.00 - Rs65,000.00 per monthWork Location: In person

Receptionist / Front Desk Officer

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