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customer service coordinator

import coordinator

Decision Management Consultants LLC

Job Description We are recruiting an 'Import Logistics Coordinator' for one of our clients, a leading consumer electronics company based in Dubai, UAE. About Our Client Our client is a well established consumer electronics company in Dubai, known for delivering high quality products and innovative technology solutions. With a strong market presence and a customer focused approach, the company continues to expand its footprint across the region, offering a diverse range of electronic products that meet modern lifestyle needs. Key Responsibilities <ul> <li>Process incoming purchase orders efficiently and accurately.</li> <li>Monitor ongoing shipments and coordinate with suppliers and shipping companies to ensure timely delivery.</li> <li>Review and resolve any discrepancies related to Letters of Credit.</li> <li>Maintain comprehensive records of all current and upcoming shipments.</li> <li>Liaise with product and export management teams to ensure orders are processed according to specifications and deadlines.</li> <li>Build and maintain strong relationships with shipping companies, addressing any service related issues promptly.</li> <li>Coordinate with banks to ensure the timely processing of Letters of Credit.</li> </ul> Qualifications <ul> <li>MBA in Logistics, or Diploma in International Trade.</li> <li>Minimum of 3 years of experience in import logistics.</li> <li>Strong understanding of shipping procedures.</li> <li>Solid knowledge of Letter of Credit (LC) processes.</li> <li>Proficiency in MS Excel.</li> </ul> Benefits <ul> <li>Employee Benefits as per the UAE Labour Law.</li> </ul>

Import Logistics Coordinator

The Albatha Group

A leading operational logistics firm in Dubai seeks an Import Logistics Coordinator to manage and streamline import operations. Responsibilities include processing purchase orders, tracking shipments, and resolving discrepancies in Letters of Credit. Ideal candidates should have a bachelor's degree in commerce or international trade, alongside skills in MS Office. This entry-level role offers a full-time contract in the supply chain sector.

Global Import Logistics Specialist

Confidential Company

Customer Service & Operations Coordinator:EducationBachelor’s degree in Business Administration, Supply Chain Management, International Trade, or a related field.ExperienceMinimum 2 to 4 years of experience in customer service, logistics coordination, orexport/import operations.Prior experience working with freight forwarders, SGS, and export documentation is highly preferred.Experience in handling customer complaints, documentation, and post-sales support is essential. <ul><li>Skills & Competencies:</li></ul> Strong organizational and multitasking skills. Proficient in Microsoft Office Excel, Word, Outlook experience with ERP and systems is a plus. Excellent communication and interpersonal skills to liaise with internal teams and external stakeholders. Attention to detail with a proactive and solution-oriented mindset. Ability to work under pressure and meet tight deadlines.Customer Service & operations Coordinator Key Responsibilities<ul><li>Act as the primary point of contact for all post sales customer inquiries, ensuring prompt</li></ul>and effective communication.<ul><li>Maintain and regularly update the Export Tracker for all outbound shipments.</li><li>Share the daily Export Tracker report by 9 AM, Monday to Saturday, with same-day</li></ul>updates when necessary.<ul><li>Coordinate between the Import, Export, and Sales teams to streamline communication</li></ul>and support cross functional tasks.<ul><li>Foster and maintain strong relationships with third-party vendors to ensure efficient</li></ul>service and support.<ul><li>Collaborate with freight forwarders for Bill of Lading BL draft reviews, confirmations,</li></ul>and Telex releases.<ul><li>Liaise with SGS for documentation processing and draft confirmations.</li><li>Coordinate with customers on SGS checks, IDF acquisition, blank invoice submission, and document approvals.</li><li>Handle and resolve customer complaints efficiently by coordinating with relevant departments.</li><li>Maintain detailed reports on customer-reported discrepancies, shortages, and damages.</li><li>Regularly update the Client Master Database to ensure accuracy of customer information.</li><li>Track and manage customer claims, ensuring timely resolution and documentation.</li><li>Undertake additional responsibilities as delegated by the Reporting Officer, in alignment</li></ul>

JAFZA Experienced Customer Service(Export Sea Freight Documents)

Global ME Recruitment Network

Job description:Customer Service &amp; Operations Coordinator:Education:Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, International Trade, or a related field.Experience:o Minimum 2&ndash;4 years of experience in customer service, logistics coordination, orexport/import operations.o Prior experience working with freight forwarders, SGS, and export documentation is highly preferred.o Experience in handling customer complaints, documentation, and post-sales support is essential.<ul><li>Skills &amp; Competencies:</li></ul>o Strong organizational and multitasking skills.o Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP and systems is a plus.o Excellent communication and interpersonal skills to liaise with internal teams and external stakeholders.o Attention to detail with a proactive and solution-oriented mindset.o Ability to work under pressure and meet tight deadlines.Customer Service &amp; operations Coordinator &ndash; Key Responsibilities<ul><li>Act as the primary point of contact for all post-sales customer inquiries, ensuring prompt</li></ul>and effective communication.<ul><li>Maintain and regularly update the Export Tracker for all outbound shipments.</li><li>Share the daily Export Tracker report by 9:00 AM, Monday to Saturday, with same-day</li></ul>updates when necessary.<ul><li>Coordinate between the Import, Export, and Sales teams to streamline communication</li></ul>and support cross-functional tasks.<ul><li>Foster and maintain strong relationships with third-party vendors to ensure efficient</li></ul>service and support.<ul><li>Collaborate with freight forwarders for Bill of Lading (BL) draft reviews, confirmations,</li></ul>and Telex releases.<ul><li>Liaise with SGS for documentation processing and draft confirmations.</li><li>Coordinate with customers on SGS checks, IDF acquisition, blank invoice submission, and document approvals.</li><li>Handle and resolve customer complaints efficiently by coordinating with relevant departments.</li><li>Maintain detailed reports on customer-reported discrepancies, shortages, and damages.</li><li>Regularly update the Client Master Database to ensure accuracy of customer information.</li><li>Track and manage customer claims, ensuring timely resolution and documentation.</li><li>Undertake additional responsibilities as delegated by the Reporting Officer, in alignment</li></ul>Job Type: Full-timePay: AED5,500.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Are you ok with the salary range of 5500 - 6000aed ?</li><li>Willing to travel to Jabal Ali freezone and Kindly mention your current location</li><li>Apply only If your female</li><li>Kindly apply to the job if you have hands on experience in export documentation of Sea Freight in JAFZA Location ? If you don't have Experience in JAFZA Freezone please do not apply</li></ul>

JAFZA Experienced Customer service / Logistics Coordinator-Female Export Sea Freight Documentation

Ice Cool Foods Trading

About UsWe are a leading food production and trading company with operations in the UK and EU, and a regional office in Dubai. Our business focuses on the sourcing, processing, and distribution of high-quality food products globally. To support our continued growth, we are looking for a motivated and organized Import &amp; Administration Executive to join our Dubai office.Role OverviewThe Import &amp; Administration Executive will play a key role in managing our import logistics and ensuring smooth coordination between suppliers, shipping agents, and internal teams. This role involves handling container shipments, documentation, scheduling, and payment coordination. Additionally, the successful candidate will assist the management and purchasing teams with general administrative and operational support.Key Responsibilities<ul><li>Coordinate import shipments from various origins, ensuring on-time delivery and proper documentation.</li><li>Communicate with suppliers, freight forwarders, and clearance agents regarding shipment status and requirements.</li><li>Prepare, review, and manage import documentation (invoices, packing lists, BLs, health certificates, etc.).</li><li>Track shipments and maintain up-to-date records in internal systems.</li><li>Assist with payment coordination, invoice verification, and follow-up with finance.</li><li>Support management with administrative duties such as correspondence, filing, meeting coordination, and reporting.</li><li>Provide operational support to the purchasing team, including supplier follow-up and data entry.</li><li>Ensure compliance with import regulations and company procedures.</li></ul>What We Offer<ul><li>Salary package up to 15.000 AED based on experience level.</li><li>Dynamic and international working environment.</li><li>Opportunity to grow within a well-established global group.</li><li>Exposure to a wide range of international suppliers and logistics partners.</li></ul>SkillsRequirement qualifications<ul><li>Excellent organizational skills and attention to detail.</li><li>Proficient in Microsoft Office (Excel, Word, Outlook).</li><li>Strong communication skills in English (written and verbal).</li><li>Ability to work independently and manage multiple priorities.</li><li>Ability to maintain professionalism and confidentially at all times</li><li>Ability to establish and develop relationships with internal and external stakeholders</li><li>Ability to be flexible and open to changes.</li><li>At least 5 years experience in an administrative position</li></ul>Preferred qualifications<ul><li>Strong knowledge of shipping documentation, Incoterms, and international trade processes.</li><li>2&ndash;4 years of relevant experience in import/export or logistics (preferably within the food or FMCG sector).</li></ul>Other:&middot; Standard hours from 10am to 7pmJob Type: Full-timePay: Up to AED15,000.00 per month

Import & Administration Executive

Argo Worldwide Logistics LLC

Greetings From ARGO Worldwide Logistics LLC. We are hiring Customs Clearance Executive who has complete knowledge and 2 years experience in below areas:<ul><li>Well versed in Dubai Trade Portal</li><li>Mainly focus on Customs EXPORT DECLARATION (MIRSAL II)</li><li>Knowledgeable in passing Customs Declaration (Export/Import Declaration)</li><li>Experienced in the Dubai Ports World online payment</li><li>Knows how to deal/communicate with clients.</li><li>Possess a best communication strategy</li><li>Preferably FEMALE</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customs clearance executive: 2 years (Preferred)</li></ul>

Customs Clearance Executive

Skodtec Elevators LLC

Job Summary Skodtec Elevators LLC is a trusted elevator installation company in Dubai, delivering safe, innovative, and high-quality vertical mobility solutions for residential, commercial, and industrial projects. We are expanding our team and looking for a proactive Project Coordinator to support our growing operations. As a Project Coordinator, you will play a vital role in planning, organizing, and supervising daily project activities. You&rsquo;ll work closely with engineers, clients and vendors to ensure that elevator installation projects are completed on time, within budget, and to the highest quality standards.Key Responsibilities:<ul><li>Coordinate project schedules, resources, and information between departments.</li><li>Communicate with clients to identify requirements, scope, and timelines.</li><li>Prepare project documentation, reports, and meeting notes.</li><li>Track project progress and address any issues or delays promptly.</li><li>Support procurement and logistics by coordinating material deliveries.</li><li>Liaise with technicians and site supervisors for installation updates.</li><li>Maintain accurate records and ensure project compliance with company standards.</li><li>Assist management in resource planning and quality control.</li></ul>Qualifications and Skills:<ul><li>1&ndash;3 years of experience in coordination, project administration, or a similar role (preferably in the construction or elevator industry).</li><li>Strong organizational and time management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to handle multiple projects in a fast-paced environment.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED2,500.00 per month

Coordinator

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