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in room dining assistant server

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
<ul><li>Deliver in-room dining orders promptly and accurately, ensuring food quality, presentation, and service meet Four Seasons standards.
</li><li>Greet guests warmly, describe menu items with engaging details about ingredients, preparation, and flavor profiles.
</li><li>Ensure trays and dishware are cleared in a timely manner, maintaining cleanliness and guest satisfaction.
</li><li>Set up, clean, and restock room service tables, condiments, dishware, and side stations. Deliver in-room amenities as part of the hotel&rsquo;s service program.
</li><li>Anticipate guest needs, offer thoughtful suggestions, and respond quickly and professionally to requests or concerns.
</li><li>Accurately close guest checks, ensuring room numbers, signatures, and settlements are properly processed.
</li><li>Maintain full compliance with Four Seasons&rsquo; standards of conduct and work harmoniously with colleagues and supervisors.
</li><li>Assist in plating and preparing small food items, as well as servicing private bars when required.
</li><li>Support setup and maintenance of public space F&amp;B stations (e.g., morning coffee service, special occasions, or guest arrivals).
</li><li>Occasionally deliver take-away orders to guest rooms or residential units.
</li><li>Answer in-room dining calls with warmth and professionalism, vividly describing menu selections and recording detailed guest requests. Coordinate orders with the kitchen and ensure timely delivery of meals and amenities.
</li><li>Proactively upsell additional items and services to enhance guest experiences and maximize revenue.
</li><li>Maintain strong knowledge of hotel facilities, services, and promotions to confidently share with guests.
</li><li>Utilize HotSOS devices effectively to manage and respond to service requests promptly.
</li><li>Coordinate closely with Housekeeping to ensure seamless delivery of in-room dining and guest amenities.
</li><li>Provide personalized butler-style service when required, in accordance with established procedures.
</li><li>Demonstrate flexibility with scheduling, including participation in rotational overnight shifts.
</li></ul>What You Bring
<ul><li>Minimum 1&ndash;2 years of experience in Food &amp; Beverage or In-Room Dining within a luxury hotel or fine dining environment.
</li><li>Strong command of spoken and written English; additional languages are an asset.
</li><li>A genuine passion for hospitality and delivering memorable guest experiences.
</li><li>Excellent communication and interpersonal skills, with a polished, professional presence.
</li><li>Ability to multi-task, stay organized, and remain calm under pressure in a fast-paced environment.
</li><li>High level of attention to detail and commitment to maintaining service excellence.
</li><li>Team-player mindset with a positive attitude and flexibility to work varied shifts, including weekends, holidays, and overnight rotations.
</li><li>Basic knowledge of food and beverage service standards, menu descriptions, and guest service etiquette.
</li></ul>What We Offer
<ul><li>Full board shared living accommodation in high-quality, well-resourced staff housing.
</li><li>Complimentary stays at Four Seasons Hotels worldwide.
</li><li>Paid annual home leave tickets.
</li><li>Quality employee meals.
</li><li>Complimentary transportation to and from work.
</li><li>Regular social, cultural, and sporting events.
</li></ul>Work Authorization
The Hotel will apply for work authorization for the successful candidate.
We look forward to receiving your application and welcoming you to the Four Seasons family.</div>

In-Room Dining Assistant Server

Dusit Thani Dubai

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Ensures all operating standards in the assigned outlet complied with company policies.
 </li>
 <li>
 Establishes guest service standards that meet the needs of the target market and are in line with the operating concept of the restaurant and room service to maximize the revenue and profits of the outlet.
 </li>
 <li>
 Provides recommendation to Director of F&amp;B regarding future plans and changes based on the current data and customer feedback.
 </li>
 <li>
 Ensures that the restaurant, room service and kitchen are prepared for service.
 </li>
 <li>
 Monitors and analyzes menus and products of competitive restaurants and room service under supervision of F&amp;B manager/ Assistant F &amp; B director/Director of F &amp; B/Executive Chef/Director of Kitchen.
 </li>
 <li>
 Assists with inventory check of operating equipment.
 </li>
 <li>
 Handles guest complaints and follows up with corrective action.
 </li>
 <li>
 Liaises with Engineering for maintenance problems and Housekeeping for cleaning.
 </li>
 <li>
 Maintains all necessary log-books as implemented in outlet.
 </li>
 <li>
 Assists the F&amp;B Cost Controller in Conducting month-end inventory of beverage supplies, operating supplies, food supplies and operating equipment.
 </li>
 <li>
 Oversees and monitors the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
 </li>
 <li>
 Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
 </li>
 <li>
 Prepares annual operating budget for assigned outlet in conjunction with Director of F&amp;B and F&amp;B Manager.
 </li>
 <li>
 Maximizes profitability of the restaurant by increasing turnover and controlling costs.
 </li>
 <li>
 Reviews the revenue and expense statement with his outlet staff.
 </li>
 <li>
 Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
 </li>
 <li>
 Promotes guest satisfaction in the outlet.
 </li>
 <li>
 Selects, recruits, train and evaluates employees in his/her assigned outlet.
 </li>
 <li>
 Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
 </li>
 <li>
 Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
 </li>
 <li>
 Familiarizes with the job description of all position in outlet, To ensure the performances of the staffs.
 </li>
 <li>
 Coaches and counsels restaurant staffs effectively.
 </li>
 <li>
 Conducts on-the-job training for restaurant staffs on timely basis.
 </li>
 <li>
 Conducts daily briefing and de-briefing for a function assigned.
 </li>
 <li>
 Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
 </li>
 <li>
 Identifies and solves problems in service in a professional manner.
 </li>
 <li>
 Performs other duties as assigned by Assistant Director of Food and Beverage/ F&amp;B Manager.
 
 
 </li>
 </ul>
 
 Report Lines &amp; Communications
 
 
 
 <ul>
 <li>
 Reports to the Assistant Director of Food and Beverage/ F&amp;B Manager.
 </li>
 <li>
 Directs and supervises the activities of the restaurant staffs
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 JOB REQUIREMENT
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Hotel Management or relevant discipline
 </li>
 <li>
 Minimum of 3 years in F&amp;B experience
 </li>
 <li>
 Good knowledge in the Food &amp; Beverage products and high-end service levels
 </li>
 <li>
 Have excellent English communication skills both in written and spoken.
 </li>
 <li>
 Computer literate
 </li>
 <li>
 Organized with strong planning, good communication and interpersonal skills
 </li>
 </ul>
</div>

Outlet Manager (Thai Nationality)

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
<ul><li>Lead the In-Room Dining (IRD) and Private Bar operations, including managing, coaching, scheduling, and evaluating employees to ensure the highest performance and adherence to Four Seasons&rsquo; culture and core standards.
</li><li>Inspire and motivate the team through training, recognition, and effective performance management.
</li><li>Oversee menu planning and amenity setup, ensuring creativity, guest appeal, and flawless presentation.
</li><li>Deliver attentive, unobtrusive in-room service with personalized touches, ensuring age-appropriate amenities are readily available.
</li><li>Maintain strong guest relations by being visible in operations, addressing special requests, and resolving concerns with professionalism.
</li><li>Monitor and ensure the quality of all food, beverages, and amenities, working closely with the Restaurant, IRD Manager, and culinary teams to maintain innovative offerings at the highest standards.
</li><li>Manage costs and resources effectively through scheduling, budgeting, purchasing, inventory, and cash control.
</li><li>Inspect guest rooms regularly to ensure private bar setup, amenity delivery, and service quality meet brand standards.
</li><li>Support the team hands-on when needed by assisting in service, amenity delivery, private bar operation, or covering the order-taking role.
</li><li>Ensure compliance with Four Seasons standards, maintain operational cleanliness, and foster a harmonious work environment.
</li></ul>What You Bring
<ul><li>Minimum of 2 years&rsquo; experience in a similar leadership role within a five-star luxury hotel in the Middle East.
</li><li>Strong communication skills with fluency in spoken and written English.
</li><li>Exceptional organizational, leadership, and time management abilities.
</li><li>A results-driven mindset with the ability to prioritize, problem-solve, and adapt quickly.
</li></ul>What We Offer
<ul><li>Fully furnished single accommodation in high-quality staff housing.
</li><li>Complimentary stays at Four Seasons Hotels worldwide.
</li><li>Paid annual home leave tickets.
</li><li>Free transportation to and from the hotel.
</li><li>Quality employee meals.
</li><li>Comprehensive medical coverage.
</li><li>Vibrant social, cultural, and sporting activities.
</li></ul>Work Authorization
 
The hotel will provide work authorization for the successful candidate.
We look forward to welcoming your application and the possibility of you joining our Four Seasons family!</div>

In-Room Dining Manager

V2X Inc

<div>
 
 Overview
 
 
 
 
 Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
 
 
 
 The Systems Administrator I monitors the Tier 1 and/or 2 server operations/performance using appropriate software applications and tools. The Administrators shall be the Helpdesk POC for all theater NIPR and SIPR enterprise systems issues, create and/or manage trouble tickets, and monitor status and report outages to NOC Operations. Program: OMDAC-SWACA
 
 
 You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.
 
 
 
 This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!
 
 
 
 You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operates and maintains all aspects of server administration to include, but is not limited to, Active Directory Organization Units (OU), objects (Users, Computers, MAB), security groups, Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), Application Servers such as GemOne.
 </li>
 <li>
 Create, modify, and deactivate user accounts as necessary.
 </li>
 <li>
 Knowledge of configuring and troubleshooting Microsoft servers on NIPR, SIPR, and SIPR-REL.
 </li>
 <li>
 Management of Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM).
 </li>
 <li>
 Utilize vSphere clients to conduct snapshots and monitor system availability.
 </li>
 <li>
 Perform regular maintenance, installing IAVA approved patches to enforce server security and maintain system availability.
 </li>
 <li>
 Maintains system hardening by following DISA Security Technical Implementation Guides (STIGs).
 </li>
 <li>
 Utilize AESMP ticketing system to document troubleshooting steps prior to completing and or escalating to the next level of support.
 </li>
 <li>
 Performs other duties and assignments as required
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Qualifications
 </li>
 <li>
 Security Clearance:
 </li>
 <ul>
 <li>
 Requires an active Secret Clearance
 </li>
 </ul>
 <li>
 Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required.
 </li>
 <ul>
 <li>
 Associates Degree in Information Technology (IT) or a related field.
 </li>
 <li>
 This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.
 </li>
 <li>
 The authorized certifications for this job title are listed as follows:
 </li>
 </ul>
 <li>
 BASELINE:
 </li>
 <ul>
 <li>
 Cisco: CCNA: Certified Network Associate - Security
 </li>
 <li>
 Cisco: CCNP: Certified Network Professional - Security
 </li>
 <li>
 CompTIA: CASP+ ce: Advanced Security Practitioner
 </li>
 <li>
 CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)
 </li>
 <li>
 CompTIA: Security+ ce
 </li>
 <li>
 GIAC: GCED: Certified Enterprise Defender
 </li>
 <li>
 GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
 </li>
 <li>
 GIAC: GICSP: Industrial Cyber Security Professional
 </li>
 <li>
 GIAC: GSEC: Security Essentials
 </li>
 <li>
 ISACA: CISA: Certified Information Systems Auditor
 </li>
 <li>
 ISC2: CISSP (or Associate): Certified Information Systems Security Professional
 </li>
 <li>
 ISC2: SSCP: Systems Security Certified Practitioner
 </li>
 </ul>
 <li>
 COMPUTING ENVIRONMENT (CE):
 </li>
 <ul>
 <li>
 CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)
 </li>
 <li>
 CompTIA: Server+
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: MCSA: Windows 10
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2012
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2016
 </li>
 <li>
 Microsoft: MCSE: Cloud Platform and Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Enterprise Devices and Apps
 </li>
 <li>
 Microsoft: MCSE: Private Cloud 2012
 </li>
 <li>
 Microsoft: MCSE: Server Infrastructure 2012
 </li>
 <li>
 Microsoft: MCT: Certified IT Professional
 </li>
 <li>
 Microsoft: MCT: Certified Systems Administrator
 </li>
 <li>
 Microsoft: 365 Certified: Endpoint Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Enterprise Administrator Expert
 </li>
 <li>
 Microsoft: 365 Certified: Messaging Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Security Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Database Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Security Engineer Associate
 </li>
 <li>
 Microsoft: Certified: Azure Solutions Architect Expert
 </li>
 <li>
 Microsoft: Certified: Identity and Access Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Information Protection Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Security Operations Analyst Associate
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Admin
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database BI Development
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Dev
 </li>
 <li>
 Microsoft: MCSE: Core Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Database Management and Analytics
 </li>
 <li>
 Microsoft: MCSE: Productivity Solutions Expert
 </li>
 </ul>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 The Systems Administrator I is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment.
 </li>
 <li>
 The Systems Administrator I must be able to apply extensive knowledge of a variety of the IA field&rsquo;s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.
 </li>
 <li>
 Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.
 </li>
 <li>
 Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools.
 </li>
 <li>
 Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.
 </li>
 <li>
 Experience with a customer service-oriented company.
 </li>
 </ul>
 </ul>
 
 At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 
</div>

Systems Administrator I

EBLA Computer Consultancy

<div>
 
 
 
 MUST
 
 
 have the below technical skills:
 
 
 
 
 <ul>
 <li>
 Active Directory
 </li>
 <li>
 Exchange Server
 </li>
 <li>
 Office 365
 </li>
 <li>
 Azure AD and AD Connect
 </li>
 <li>
 Hyper V, Failover Cluster
 </li>
 <li>
 SQL Server Deployment
 </li>
 <li>
 MS Azure
 </li>
 </ul>
 
 
</div>

Microsoft System Engineer

Hilton

<div>Waiter/ess (Server)
A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents</li>
<li>Ensure knowledge of menu and all products</li>
<li>Ensure mis-en-place is well stocked at all floor stations</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for?
A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Positive attitude</li>
<li>Good communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience in Food and Beverage department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Waiter/ess (Server)

<div>Room Controller
The Room Controller plays a key role in ensuring a seamless guest experience by managing room assignments, monitoring guest preferences and acting as the communication link between the Front Office and operational departments. This role requires attention to detail, excellent communication skills, and a strong commitment to luxury hospitality standards. 
What will I be doing? 
 
Key Responsibilities:<ul><li>Oversee daily room allocations, ensuring guest preferences, special requests, and VIP arrangements are prioritized.</li><li>Contact arrival guests prior to arrival (One to two days in advance) to confirm preferences, room readiness, and special arrangements.</li><li>Conduct pre-departure calls during the guest&rsquo;s stay to ensure satisfaction and address any concerns.</li><li>Record all guest preferences obtained through calls in the CRM system and ensure they are properly documented.</li><li>Prepare and share daily operational reports with relevant departments (Housekeeping, Engineering, Food &amp; Beverage, etc.) to support smooth service delivery.</li><li>Share any updates regarding VIP guests and their preferences with operational departments to ensure personalized service.</li><li>Monitor room availability, coordinating closely with Reservations and Front Office to optimize room inventory and maximize revenue.</li><li>Ensure all guest profiles are updated accurately with preferences and feedback for future stays.</li><li>Liaise with Housekeeping and Engineering to follow up on room readiness, maintenance, or service issues.</li><li>Assist the Front Office team in handling guest requests, complaints, or last-minute changes effectively.</li><li>Uphold Waldorf Astoria brand standards and deliver personalized luxury service to every guest.</li></ul>
What are we looking for? 
Room Controller Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Calm, efficient, and organized with great attention to detail</li><li>
Excellent personal presentation and communication skills</li><li>
A passion for delivering exceptional levels of Guest service</li><li>
Ability to multi-task while maintaining a positive attitude when working with a VIP Guest</li><li>
Computer literate and able to navigate through Company systems</li><li>
Professional manner with an emphasis on hospitality and guest service</li><li>
Guest relations experience in the hotel, leisure, and/or entertainment sectors</li><li>
Proven ability to listen and respond to demanding Guest needs</li><li>
Conflict resolution experience</li><li>
Cash handling experience 
 
What will it be like to work for Hilton? 
</li></ul>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Room Controller

Explore 589+ In room dining assistant server in Room Dining Assistant Server Jobs In Room Dining Assistant Server Jobs In Kuwait Jobs In Kuwait this October. Find roles across top companies and apply now to boost your career.