2026 human resources intern Jobs in Cairo Egypt

2026 human resources intern

customer experience intern Jobs in Cairo Egypt

customer experience intern

project management trainee Jobs in Cairo Egypt

project management trainee

projects manager

incident management internship

geidea

<div>
 
 Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 www.geidea.net
 
 
 
 
 
 To maintain a competitive advantage as we grow, we are currently looking for a new "Incident Management Internship"
 
 
 
 
 
 
 Job Purpose:
 
 
 
 Support the health and stability of our production systems by coordinating incident response, executing first-line troubleshooting, and maintaining clear records and stakeholder communications in line with standard operating procedures.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Log, classify, and prioritize
 
 
 incidents (Critical/High/Medium/Low) per the SOP.
 </li>
 <li>
 Execute first-line runbooks, collect diagnostics, and escalate to L2/L3 when needed.
 </li>
 <li>
 Maintain clear stakeholder communication
 
 s
 
 : updates, ETAs.
 </li>
 <li>
 Track the full incident lifecycle to clean closure with accurate resolution codes.
 </li>
 <li>
 Support SLA reporting and metrics (MTTA, MTTR, backlog hygiene).
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 4th-year university student or recent graduate in Information Technology, Computer Science, Engineering, or a related field.
 </li>
 <li>
 Basic understanding or exposure to ITIL-aligned Incident Management, including incident lifecycle, communication under pressure, and root-cause data collection.
 </li>
 <li>
 Familiarity with Linux/Windows fundamentals, basic networking, log analysis, SQL, and cloud technologies (e.g., AWS).
 </li>
 <li>
 Interest or prior exposure to payments or fintech production operations is a plus.
 </li>
 </ul>
 
 
 
 
 
 Our values guide how we think and act:
 
 
 
 
 C
 
 ustomer first - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 O
 
 pen - Openness allows us to constantly improve and evolve
 
 
 
 R
 
 eal - No jargon and no excuses!
 
 
 
 B
 
 old - Constantly challenging ourselves and our way of thinking.
 
 
 
 R
 
 esilient &ndash; If we fail, we bounce back stronger than before.
 
 
 
 C
 
 ollaborative - We know that we can achieve a lot more as a team.
 
 
 We are changing lives by constantly striving for a better solution.
 
 
 
 
 
 This internship is paid, with a duration of 3-6M.
 
 
 
</div>

Incident Management Internship

ArabyBrand

<div>
 Are you looking to kickstart your career in accounting? Araby Brand is seeking an Accountant Intern to join our finance team. In this role, you will assist in various accounting tasks, including financial reporting, bookkeeping, and budget management. This internship provides a hands-on opportunity to learn about accounting principles and practices while working closely with experienced professionals.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Accounting, Finance
 </li>
 <li>
 Familiarity with basic accounting principles and practices
 </li>
 <li>
 Strong analytical skills and attention to detail
 </li>
 <li>
 Proficiency in Microsoft Excel; knowledge of accounting software is a plus
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Strong communication skills, both written and verbal
 </li>
 <li>
 Ability to work collaboratively in a team environment
 </li>
 <li>
 Eagerness to learn and adapt to new challenges
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 &NoBreak; &NoBreak;Hybrid working environment
 </li>
 <li>
 &NoBreak; &NoBreak;Great learning opportunities and mentorship
 </li>
 <li>
 &NoBreak; &NoBreak;A supportive and friendly team dedicated to your growth
 </li>
 <li>
 &NoBreak; &NoBreak;Opportunities for career advancement
 </li>
 <li>
 &NoBreak; &NoBreak;Paid Internship: Gain valuable experience while earning a stipend
 </li>
 <li>
 &NoBreak; &NoBreak;Learning Opportunities: Work closely with top managers and industry experts to enhance your skills
 </li>
 <li>
 &NoBreak; &NoBreak;Motivating Work Environment: Join a dynamic workplace that fosters motivation and creativity
 </li>
 <li>
 &NoBreak; &NoBreak;Multinational Company: Experience working in a diverse and global setting
 </li>
 <li>
 &NoBreak; &NoBreak;Post-Internship Employment: Potential eligibility for full-time positions with us after the internship period
 </li>
 <li>
 &NoBreak; &NoBreak;Career Preparation: Help you transition smoothly into the job market
 </li>
 <li>
 &NoBreak; &NoBreak;Job Placement Support: Benefit from our network and recommendations for positions in leading companies
 </li>
 </ul>
</div>

Accountant (Internship)

dLocal

<div>
 Why should you join dLocal?
 
 
 dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world&rsquo;s fastest-growing, emerging markets.
 
 
 By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people&rsquo;s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
 
 
 What&rsquo;s the opportunity?
 
 
 Be the Business Continuity Specialist guiding dLocal&rsquo;s operational resilience strategy, elevating incident response, continuity planning, and risk management across markets and partners.
 
 
 Act as a bridge between global standards and local execution, ensuring payment operations continuity for merchants by aligning people, processes, and platforms across time zones.
 
 
 Partner with processors, acquirers, card networks, APM providers, and issuers to proactively reduce risk and minimize impact when incidents occur.
 
 
 Establish clear continuity metrics and routines that protect the merchant experience and support scale.
 
 
 
 What will I be doing?
 
 
 
 <ul>
 <li>
 Lead end-to-end incident management for critical operational events, from triage to resolution, coordinating internal teams and external partners to restore service quickly
 </li>
 <li>
 Run war rooms when needed, ensure timely stakeholder updates, and manage status communications for CS/AM, merchants, and partners
 </li>
 <li>
 Own and continually improve operational playbooks and runbooks for major scenarios (degradations, partner outages, configuration errors, go-live hypercare)
 </li>
 <li>
 Drive root-cause analysis and post-incident reviews; track corrective and preventive actions to closure and ensure learnings are institutionalized
 </li>
 <li>
 Conduct business impact assessments with Product, Engineering, Operations, Risk, and Compliance; define practical RTO/RPO targets and escalation paths
 </li>
 <li>
 Plan and execute BCP/DR tests with processors, acquirers, and APMs; validate failover paths and data integrity, document gaps, and implement fixes
 </li>
 <li>
 Monitor continuity KPIs and SLAs; partner with Data/BI to surface dashboards for incident trends, MTTA/MTTR, and merchant-impact analytics
 </li>
 <li>
 Strengthen vendor and partner operational governance (SLAs, escalation matrices, hotlines, and incident exercises) to reduce recovery time
 </li>
 <li>
 Support merchant go-live readiness for high-impact launches, including credentials checks, data validations, and structured hypercare
 </li>
 <li>
 Maintain high-quality documentation of incidents and decisions in Jira/Confluence; ensure auditability and traceability
 </li>
 <li>
 Participate in on-call rotations and be available for time-critical coordination across multiple time zones when required
 
 
 
 </li>
 </ul>
 
 What skills do I need?
 
 
 
 <ul>
 <li>
 4&ndash;6+ years in payments/fintech operations, business continuity, incident management, merchant operations, or partner/processor support
 </li>
 <li>
 Strong familiarity with the payments ecosystem (processors, acquirers, APMs, card schemes; credentials, SLAs, settlements/reconciliations)
 </li>
 <li>
 Proven experience leading cross-functional incident response, performing root-cause analysis, and driving corrective actions end-to-end
 </li>
 <li>
 Ability to design, test, and improve continuity playbooks and BCP/DR exercises with internal teams and external partners
 </li>
 <li>
 Excellent communication and stakeholder management; calm under pressure, merchant-centric, and action-biased
 </li>
 <li>
 Proficiency with Sheets/Excel and ticketing/documentation tools (e.g., Jira/Confluence); comfort with data-driven decision-making
 </li>
 <li>
 Fluency in English; additional languages are a plus
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Economics, or related field
 
 
 
 </li>
 </ul>
 What do we offer?
 
 
 Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
 
 
 <ul>
 <li>
 Remote work: work from anywhere or one of our offices around the globe!*
 </li>
 <li>
 Flexibility: we have flexible schedules and we are driven by performance
 </li>
 <li>
 Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
 </li>
 <li>
 Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
 </li>
 <li>
 Learning &amp; development: get access to a Premium Coursera subscription
 </li>
 <li>
 Language classes: we provide free English, Spanish, or Portuguese classes
 </li>
 <li>
 Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
 </li>
 <li>
 dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We&rsquo;ve got your back!
 </li>
 <li>
 For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
 
 
 
 </li>
 </ul>
 What happens after you apply?
 
 
 Our Talent Acquisition team is invested in creating the best candidate experience possible, so don&rsquo;t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
 
 
 Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Business Continuity Specialist- MENAT

HakTrak Networks

<div>
 
 
 Company Description
 
 
 
 HakTrak Networks is a pioneering company in the Middle East, specializing in the design, construction, and application of Artificial Intelligence (AI) and Machine Learning in cybersecurity. We offer innovative security solutions to businesses of all sizes through our cutting-edge technology and seasoned professionals. Our comprehensive services protect systems from evolving cyber threats, and we provide training to help enterprises manage cybersecurity risks. With extensive expertise, HakTrak Networks is well-equipped to handle complex security challenges and safeguard critical data and infrastructure.
 
 
 
 
 
 Role Description
 
 
 This is a full-time remote role for a MDR Analyst . The MDR Analyst you will monitor, investigate, and respond to advanced threats across client environments. You will use MDR/EDR/XDR platforms, threat intelligence, and log analysis to detect suspicious activity, investigate incidents, and recommend or execute containment measures. This role is ideal for security professionals seeking hands-on exposure to
 
 threat hunting, incident response, and continuous improvement of detection capabilities
 
 .
 
 
 
 
 
 Qualifications
 
 
 &bull; Monitor
 
 MDR/EDR/XDR platforms
 
 for security alerts across client environments.
 
 
 &bull; Investigate suspicious activities and analyze logs from endpoints, networks, and cloud services.
 
 
 &bull; Perform
 
 threat hunting
 
 using IOCs, TTPs, and MITRE ATT&amp;CK mapping.
 
 
 &bull; Correlate data from multiple sources (SIEM, EDR, Threat Intel feeds) to identify attacks.
 
 
 &bull; Provide
 
 containment &amp; remediation guidance
 
 (isolation, blocking, patching).
 
 
 &bull; Escalate confirmed incidents and collaborate with Incident Response teams.
 
 
 &bull; Develop, refine, and update
 
 detection rules &amp; playbooks
 
 to improve MDR effectiveness.
 
 
 &bull; Assist clients with
 
 root cause analysis
 
 and post-incident reporting.
 
 
 &bull; Participate in
 
 red/blue/purple team exercises
 
 to strengthen detection capabilities.
 
 
 &bull; Provide
 
 client-facing reports
 
 and recommendations in clear, business-oriented language.
 
 
 &bull; Strong Analytical Skills for assessing system performance and identifying potential issues
 
 
 &bull; Bachelor's degree in Information Technology, Computer Science, or a related field
 
 
 &bull; Hands-on experience with
 
 EDR/XDR tools
 
 (CrowdStrike, SentinelOne, Carbon Black, Defender for Endpoint, etc.).
 
 
 &bull; Knowledge of
 
 cloud security monitoring
 
 (AWS GuardDuty, Azure Security Center, Google Chronicle).
 
 
 &bull; Proficiency with
 
 SIEM platforms
 
 (Splunk, QRadar, Microsoft Sentinel, ELK).
 
 
 &bull; Knowledge of
 
 incident response lifecycle
 
 and forensic investigation basics.
 
 
 &bull; Understanding of
 
 attack frameworks
 
 (MITRE ATT&amp;CK, Cyber Kill Chain, NIST CSF).
 
 
 &bull; Ability to create and tune detection rules (Sigma, YARA, Snort/Suricata).
 
 
 &bull; Scripting/automation skills (Python, PowerShell, Bash) to assist with hunting &amp; response.
 
 
 &bull; Experience working in a
 
 24/7 SOC/MDR environment
 
 is a plus.
 
 
 &bull; Ability to work independently in a remote setting
 
 
 &bull; Excellent problem-solving, analytical, and
 
 client communication skills
 
 .
 
 
 &bull; Willing to relocate to GCC Countries
 
 
 
 
 
 Certifications (preferred): CompTIA Security+, CySA+, CEH, CCNA CyberOps, Microsoft SC-200, Splunk Certified User/Analyst.
 
 
 
 
 
 Send your resume to hiring@haktraknetworks.com
 
</div>

Sr MDR Analyst

<div>
 We are looking for an enthusiastic and motivated E-commerce Web Design Intern to join our growing team.
 
 
 This is an excellent opportunity for recent graduate passionate about e-commerce and web development to gain hands-on experience.
 
 
 The intern will assist our development team in designing, updating, and maintaining e-commerce websites on WordPress, shopify and will be introduced to regional platforms like Salla and Zid.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 &NoBreak; &NoBreak;Graduates from the Faculty of Computer Science and Information Systems will be given priority
 </li>
 <li>
 &NoBreak; &NoBreak;Previous experience in website design on any platform
 </li>
 <li>
 &NoBreak; &NoBreak;Prior experience in using Microsoft Office (Excel and Word)
 </li>
 <li>
 &NoBreak; &NoBreak;Knowledge of CSS/JS is preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Hybrid working environment
 </li>
 <li>
 Great learning opportunities and mentorship
 </li>
 <li>
 A supportive and friendly team dedicated to your growth
 </li>
 <li>
 Opportunities for career advancement
 </li>
 <li>
 Paid Internship: Gain valuable experience while earning a stipend
 </li>
 <li>
 Learning Opportunities: Work closely with top managers and industry experts to enhance your skills
 </li>
 <li>
 Motivating Work Environment: Join a dynamic workplace that fosters motivation and creativity
 </li>
 <li>
 Multinational Company: Experience working in a diverse and global setting
 </li>
 <li>
 Post-Internship Employment: Potential eligibility for full-time positions with us after the internship period
 </li>
 <li>
 Career Preparation: Help you transition smoothly into the job market
 </li>
 <li>
 Job Placement Support: Benefit from our network and recommendations for positions in leading companies
 </li>
 </ul>
</div>

Web Designer (Internship)

Pay10 Egypt

<div>
 
 
 About Company
 
 
 
 Pay10.com is a UAE-headquartered fintech company licensed and regulated by the Central Bank of the UAE under the Retail Payment Services &amp; Card Schemes (RPSCS), Stored Value Facilities (SVF), and Open Finance frameworks.
 
 
 
 
 
 As part of our regional growth, we&rsquo;re expanding into
 
 Egypt
 
 one of the fastest-growing fintech markets in the MENA region.
 
 Pay10 Egypt
 
 will bring cutting-edge digital payment solutions to businesses and consumers, including payment gateway services, merchant acquiring, cross-border transfers, and open finance capabilities.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Technology Strategy &amp; Execution
 
 
 <ul>
 <li>
 Define and execute the Egypt technology roadmap in line with Pay10&rsquo;s global strategy and CBE regulatory framework.
 </li>
 <li>
 Oversee all technical activities including product development, integrations, data, and infrastructure for Pay10 Egypt&rsquo;s PSP platform.
 </li>
 <li>
 Ensure strong alignment with Pay10&rsquo;s global technology and product teams for platform interoperability and innovation.
 </li>
 </ul>
 
 
 Architecture &amp; Product Engineering
 
 
 <ul>
 <li>
 Lead the buildout of Pay10&rsquo;s Egypt payment platform, covering acquiring, issuing, WPS, wallets, payment gateway, and cross-border functionalities.
 </li>
 <li>
 Design secure, scalable microservices-based architectures, ensuring compliance-by-design and high system availability.
 </li>
 <li>
 Implement modular architecture supporting future expansion across MENA and Africa.
 </li>
 </ul>
 
 
 Leadership &amp; Team Management
 
 
 <ul>
 <li>
 Build and lead a local engineering and DevOps team in Egypt; mentor developers, QA, and solution architects.
 </li>
 <li>
 Foster a culture of security-first development, agility, and innovation.
 </li>
 <li>
 Serve as a key decision-maker for infrastructure, vendor partnerships, and technical strategy.
 </li>
 </ul>
 
 
 Compliance, InfoSec &amp; Risk
 
 
 <ul>
 <li>
 Ensure technical readiness for CBE audits, PCI-DSS, and data protection standards.
 </li>
 <li>
 Oversee security controls including access management, encryption, monitoring, and incident response.
 </li>
 <li>
 Work with global and local Risk, Compliance, and InfoSec teams on fraud prevention, AML/CTF systems, and data governance.
 </li>
 </ul>
 
 
 Platform Operations &amp; DevOps
 
 
 <ul>
 <li>
 Maintain high platform reliability (99.9% uptime), fast CI/CD deployments, and robust observability.
 </li>
 <li>
 Lead cloud infrastructure strategy (preferably AWS or hybrid), ensuring scalability, disaster recovery, and cost optimization.
 </li>
 <li>
 Establish proactive monitoring and incident management processes aligned with SLAs.
 </li>
 </ul>
 
 
 Stakeholder &amp; Partner Management
 
 
 <ul>
 <li>
 Collaborate with local banks, card schemes, payment facilitators, APM providers, and vendors to expand Pay10 Egypt&rsquo;s PSP ecosystem.
 </li>
 <li>
 Represent the technology function in CBE, partner, and internal steering meetings.
 </li>
 <li>
 Drive local integrations and partnerships to enhance product capabilities and market reach.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 10&ndash;15 years of technology leadership experience, with at least 5 years in fintech, digital payments, or PSPs.
 </li>
 <li>
 Proven track record in building or scaling payment systems (acquiring, issuing, wallet, or gateway).
 </li>
 <li>
 Deep understanding of CBE regulations, PCI-DSS, ISO20022, SWIFT, Open Banking APIs, and Egypt&rsquo;s local payment ecosystem (Meeza, Instapay, etc.).
 </li>
 <li>
 Experience working with CBE licensing processes and local banking integrations is highly advantageous.
 </li>
 <li>
 Technical expertise in Java/.NET/Golang, microservices, Kubernetes, APIs, event-driven systems, and modern database technologies (SQL/NoSQL).
 </li>
 <li>
 Experience managing cross-border platform integrations or regional fintech rollouts preferred.
 </li>
 <li>
 Fluent in English and Arabic (business and technical communication).
 </li>
 </ul>
 
 
</div>

Head of Technology

<div>
 ArabyBrand is looking to hire a Performance Media Buyer Intern to join our dynamic team.
 
 
 In this role, you will develop, implement, and optimize multi-channel performance marketing campaigns that drive traffic, engagement, and conversions for our diverse portfolio of clients.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business, or a related field
 </li>
 <li>
 Completion of relevant coursework in digital marketing
 </li>
 <li>
 Basic understanding of managing and optimizing multi-channel digital marketing campaigns
 </li>
 <li>
 Familiarity with digital marketing tools and platforms such as Google Analytics, Google Ads, and Facebook Business Manager
 </li>
 <li>
 Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
 </li>
 <li>
 Willingness to learn about A/B testing and conversion rate optimization
 </li>
 <li>
 Excellent communication and presentation skills, capable of articulating complex strategies to clients and stakeholders
 </li>
 <li>
 A growth mindset with a passion for learning and staying ahead of industry trends
 </li>
 <li>
 Ability to thrive in a fast-paced, agile environment and adapt to changing priorities
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 &NoBreak; &NoBreak;Hybrid working environment
 </li>
 <li>
 &NoBreak; &NoBreak;Great learning opportunities and mentorship
 </li>
 <li>
 &NoBreak; &NoBreak;A supportive and friendly team dedicated to your growth
 </li>
 <li>
 &NoBreak; &NoBreak;Opportunities for career advancement
 </li>
 <li>
 &NoBreak; &NoBreak;Paid Internship: Gain valuable experience while earning a stipend
 </li>
 <li>
 &NoBreak; &NoBreak;Learning Opportunities: Work closely with top managers and industry experts to enhance your skills
 </li>
 <li>
 &NoBreak; &NoBreak;Motivating Work Environment: Join a dynamic workplace that fosters motivation and creativity
 </li>
 <li>
 &NoBreak; &NoBreak;Multinational Company: Experience working in a diverse and global setting
 </li>
 <li>
 &NoBreak; &NoBreak;Post-Internship Employment: Potential eligibility for full-time positions with us after the internship period
 </li>
 <li>
 &NoBreak; &NoBreak;Career Preparation: Help you transition smoothly into the job market
 </li>
 <li>
 &NoBreak; &NoBreak;Job Placement Support: Benefit from our network and recommendations for positions in leading companies
 </li>
 </ul>
</div>

Performance Media Buyer (Internship)

Explore 737+ Incident management internship in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.