information technology specialist

Asyan Properties

<div>
 <p>
  <strong>
   We&rsquo;re Hiring: IT Specialist (Zoho CRM &amp; Lead Generation Expert)
  </strong>
 </p>
 <p>
  <strong>
   Company:
  </strong>
  <strong>
   Asyan Properties
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Asyan Properties
  </strong>
  is looking for a skilled and proactive IT Specialist with strong expertise in Zoho CRM, lead generation strategies, and website management. If you are passionate about optimizing systems, driving digital growth, and supporting business operations through technology, we&rsquo;d like to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage, customize, and optimize Zoho CRM to support sales and marketing activities
  </li>
  <li>
   Develop and implement effective lead generation strategies to increase client acquisition
  </li>
  <li>
   Monitor, maintain, and update the company website to ensure performance, usability, and SEO optimization
  </li>
  <li>
   Integrate CRM with website and other digital platforms
  </li>
  <li>
   Analyze data, generate reports, and provide actionable insights to improve conversion rates
  </li>
  <li>
   Provide technical support and troubleshoot system-related issues
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience working with Zoho CRM (configuration, automation, reporting)
  </li>
  <li>
   Strong knowledge of lead generation tools and digital marketing techniques
  </li>
  <li>
   Experience in website management (WordPress or similar platforms preferred)
  </li>
  <li>
   Basic understanding of SEO, analytics, and user experience optimization
  </li>
  <li>
   Problem-solving mindset with strong attention to detail
  </li>
  <li>
   Ability to work independently and collaboratively
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Experience in the real estate industry is a MUST
   </strong>
  </li>
  <li>
   <strong>
    FULL KNOWLEDGE IN ZOHO CRM SYSTEM
   </strong>
  </li>
  <li>
   Familiarity with integrations (APIs, third-party tools)
  </li>
  <li>
   Knowledge of email marketing and campaign automation
  </li>
  <li>
   Lead Generation
  </li>
  <li>
   website
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer:
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   Opportunity to work in a growing real estate company
  </li>
  <li>
   Supportive and dynamic team environment
  </li>
  <li>
   Career growth opportunities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  &nbsp;Bay Gate Tower Business Bay
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <br/>
 </p>
 <p>
  To apply, please send your CV to careers@asyanproperties.ae with the subject line:
  <em>
   IT Specialist &ndash; Zoho CRM
  </em>
  .
 </p>
</div>


Information Technology Specialist

Thomas & Hutton

<div><p>We are hiring an experienced IT Support Specialist to serve as the dedicated IT presence for our North Georgia and Tennessee office cluster. This is a field-first, high-autonomy role. You will be the primary boots-on-the-ground IT resource for approximately 100 users across multiple offices, operating with independence and sound judgment while staying closely connected to a collaborative IT team headquartered in Savannah, GA. You won't be sitting at a help desk. You'll be moving between offices, solving real problems, and building trusted relationships with engineers, project managers, and firm leadership.</p>
<p>
If you thrive working independently, take pride in a well-run environment, and want a role where your impact is visible and your growth path is real, this position is built for you.</p>
<h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><p><b>
Field Support and Site Coverage</b></p>
<ul>
<li>Serve as the primary on-site IT resource across the North GA and TN office cluster, with regular travel to all assigned locations</li>
<li>Diagnose and resolve Tier-2 hardware, software, network, and connectivity issues, escalating infrastructure-level problems to the senior sysadmin team</li>
<li>Perform computer refreshes, hardware deployments, and peripheral installations following established runbooks and Autopilot provisioning processes</li>
<li>Maintain and manage IT asset inventory across all assigned offices, including hardware lifecycle tracking, warranty records, and fulfillment coordination</li>
</ul>
<p><b>Day-to-Day Support</b></p>
<ul>
<li>Provide responsive Tier-1 and Tier-2 support for in-office and remote staff across all locations</li>
<li>Support end users on core platforms including Microsoft 365, Teams, Active Directory, Egnyte, Windows 11, and mobile devices</li>
<li>Assist with onboarding new employees: account setup, device provisioning, and orientation to IT systems</li>
<li>Collaborate with the team members on escalations and cross-regional issues</li>
</ul>
<p><b>Projects and Process</b></p>
<ul>
<li>Participate in IT infrastructure projects including the firm's ongoing Microsoft Intune rollout</li>
<li>Document systems, processes, and site-specific configurations to support team knowledge and continuity</li>
<li>Identify recurring issues and surface process improvement opportunities to the senior sysadmin</li>
<li>Support technology implementations from initiation through deployment and post-launch stabilization</li>
</ul>
<p><b>Relationships</b></p>
<ul>
<li>Build high-trust relationships with office staff and firm leadership</li>
<li>Represent the IT team with professionalism and clear communication</li>
<li>Provide end-user training and guidance as needed</li>
</ul><h3 class="jobSectionHeader"><b>What We're Looking For</b></h3><div>
<p><b>
Required</b></p>
<ul>
<li>3&ndash;5 years of experience in a field IT, multi-site support, or MSP technician role</li>
<li>Demonstrated experience supporting Windows 10/11 endpoints in an Active Directory environment including imaging, troubleshooting, and configuration</li>
<li>Working knowledge of core networking concepts: TCP/IP, DNS, DHCP, VLANs, and basic switch and access point troubleshooting</li>
<li>Experience supporting Microsoft 365 applications including Exchange Online, Teams, SharePoint, and OneDrive</li>
<li>Comfortable managing your own schedule, prioritizing across multiple open issues, and operating without daily supervision</li>
<li>Valid driver's license and willingness to travel regularly across the North GA and TN region. Travel is a core and ongoing part of this role, not an occasional ask.</li>
<li>Strong written and verbal communication skills. Ability to translate technical issues clearly for non-technical users and document work thoroughly in a ticketing system.</li>
</ul>
<p><b>Preferred</b></p>
<ul>
<li>Experience with Microsoft Intune, Endpoint Manager, or Autopilot device provisioning</li>
<li>Familiarity with Meraki networking equipment (switches, access points, dashboard management)</li>
<li>Experience with Egnyte or comparable cloud file platforms</li>
<li>Background supporting engineering, architecture, or professional services firms</li>
<li>CompTIA A+, Network+, or Microsoft certifications</li>
<li>Prior experience with ITSM platforms such as Freshservice, ServiceNow, or similar</li>
</ul>
<p><b>Education</b></p>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience. We value demonstrated capability over credentials.</li>
</ul>
</div><div><p><b>How to apply:</b><br>
Ready to design the future? Apply today at www.thomasandhutton.com/careers.</p>
<p>
At <b>Thomas &amp; Hutton</b>, our mission of <i>&quot;Building Relationships and Solutions for Success&quot; </i>shapes how we serve our clients, strengthen our communities, and invest in our team. As a private employee-owned firm consistently recognized as a Top Workplace and recipient of PSMJ's Build a Better World Award, we're known not only for exceptional projects but for how we treat people and our communities.</p>
<p>
When you join Thomas &amp; Hutton, you'll discover a career with real purpose. We equip you with cutting-edge tools, technology, and software to work efficiently and excel. Our career development programs, including PaTHways and T&amp;H University, combine with approachable leadership and a collaborative environment to support your professional growth at every stage. Pair that with industry leading benefits, genuine work-life balance, and meaningful opportunities to give back through T&amp;H Helping Hands, and it's clear why so many professionals choose to grow their careers here.</p>
<p>
Learn more at www.thomasandhutton.com</p>
<p><b>
Please note:</b> Sponsorship is not available for this position. Thomas &amp; Hutton is a Drug-Free Workplace and an E-Verify participant.</p>
We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.</div></div>

Value Company

<ul><li>Administer network and data security, including directory, group policy, firewalls, virus protection, and email security</li><li>Perform data backups to ensure all company-owned work is saved</li><li>Install and update network system improvements</li><li>Install and configure wireless networking equipment</li><li>Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage</li><li>Assist with the design, implementation, and support of new software and features</li><li>Evaluate connectivity issues, equipment, and software and hardware</li><li>Respond to IT issues; hardware maintenance, software, networking, etc.</li><li>Provide helpdesk and technical support either by phone, remote access, or site visits</li><li>Oversee troubleshooting for system errors</li><li>Set up equipment for new users and employees</li><li>Consult with vendors and clients to integrate and update company technology</li><li>Ensure system optimization for all technology resources</li></ul><p>Information Technology Requirements and Qualifications</p><ul><li>High school degree or equivalent; bachelor&rsquo;s degree in computer science, information systems, or related field preferred</li><li>Industry certification (MCSE), CompTIA A+, CompTIA Net+ certification, or other related IT professional certification; must meet all state-required licensure/certification. Preference given to candidates with the following: CASP, CEH, CISSP, GSEC, GCIH, Sec+, Net+, A+, Cloud+, CCNA, CCNP, CCDP, CCDA, MCP, MCSA, MCSE, MCITP, MTA</li><li>Minimum 3 years&rsquo; experience in an information technology role</li><li>Experience working with network and server management support</li><li>Up-to-date knowledge of new systems, information, software, hardware, and upgrades</li><li>Excellent written and verbal communication skills</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR6,000.00 per month</p>

Coweta County

<p></p><div><div><b>Announcement Open Until Monday May 11, 2026, at 5pm</b></div><div><b>
Grade 12: Minimum Wage $22.19 per hour</b></div><div><i>
Dept/Div: Information Technology/N/A-</i>FLSA Status: <i>Non-Exempt</i></div><div><b>
General Definition of Work</b></div><div>
Performs intermediate technical work providing technical support to users, installing and repairing hardware, installing software on personal computers and printers, maintaining files and records, troubleshooting hardware and software problems, and related work as apparent or assigned. Work is performed under the direct supervision of the Technical Support Manager.</div><div></div><div><b><br>
Qualification Requirements</b></div><div><i>
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.</i></div><div></div><div><b><br>
Essential Functions</b></div><div>
Installs, configures, upgrades and troubleshoots computer hardware; assists with the troubleshooting of network and telecommunications systems; diagnoses, tracks, resolves and documents resolution</div><div>
Takes ownership of incident and service requests, performing necessary research and troubleshooting, keeping affected users up to date on progress, and ensuring issues are documented, tracked, and resolved in a timely manner</div><div>
Manages user accounts to ensure compliance with County computer policies and adhere to best cybersecurity practices, including implementing multifactor authentication, enforcing secure password protocols, and ensuring the use of secure access methods</div><div>
Advises, trains, and assists users with computer hardware, trains and cross trains employees on system operations</div><div>
Maintains accurate and complete records of computer hardware and software including asset management, user management, replacement status and device health</div><div>
Performs and schedules hardware and other equipment replacements, improvements, upgrades and repairs in accordance with the County policies and procedures</div><div>
Performs analysis, repairs, and troubleshoots audio and visual equipment including coordination with A/V vendors when necessary</div><div>
Implements and maintains cybersecurity measures to protect systems, networks, and data from unauthorized access, breaches and attacks, including performing regular vulnerability assessments and applying necessary patches and updates</div><div>
Researches and stays up to date with the latest technology trends, practices, and industry standards, and implement innovative solutions to improve system performance, security, and overall IT infrastructure.</div><div>
Encourages and promotes a culture of excellent service.</div><div></div><div><b><br>
Knowledge, Skills and Abilities</b></div><div>
General knowledge of the operation, uses and capabilities of computer equipment; general knowledge of methods and techniques used to maintain and repair computer equipment; general knowledge of the principles and techniques used in the preparation of microcomputer system programs; general knowledge of the hazards of the work and of necessary safety precautions; ability to understand and carry out written and oral instructions; ability to read and understand maintenance manuals and to work from sketches, drawings and diagrams; ability to establish and maintain effective working relationships with associates, contractors, vendors and the general public.</div><div></div><div><b><br>
Education and Experience</b></div><div>
Associates degree and considerable experience in computer installation, operations, maintenance and repair, or equivalent combination of education and experience.</div><div></div><div><b><br>
</b><b>Physical Requirements</b></div><div>
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires walking, sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires standing, reaching with hands and arms and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm&rsquo;s length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires working near moving mechanical parts, exposure to outdoor weather conditions and exposure to the risk of electrical shock; work is generally in a moderately noisy location (e.g. business office, light traffic).</div><div></div><div><b><br>
Special Requirements</b></div><div>
Completion of the following certifications is preferred: CompTIA A+, CompTIA Network+, and CompTIA Security+</div><div>
Favorable background history as determined by review of local, State and Federal records.</div><div>
Valid driver&rsquo;s license in the State of Georgia with a favorable driving history (MVR).</div><div></div><div><i><br>
Last Revised: 11/25/2025</i></div></div><p></p>

California State Personnel Board

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>Franchise Tax Board
</p></div><div><div><div>JC-515542 </div><ul><li></li></ul><div>IT Field Support Specialist
<br>
INFORMATION TECHNOLOGY SPECIALIST I
</div></div><p>$6,513.00 - $10,537.00 per Month<br>
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</p><p><b>Final Filing Date: </b><b>5/11/2026</b><b><br>
</b></p></div></div></div><p></p><div><div><div><b>Application Methods:
</b><div>Electronic (Using your CalCareer Account)</div>
<div>By Mail</div>
<div>Drop-off</div></div><div><div><br>
</div><div>
</div></div></div></div></div></div><div><div><p>Job Description and Duties</p>
<p></p><div><p><b>The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. </b><b>http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113</b></p><div>
We are looking for an energetic customer service focused individual to join our IT Field Office Support team. You will be responsible for providing outstanding customer service in responding to questions related to personal computer hardware and software for Franchise Tax Board Field Office staff. You work independently in a Field Office housing primarily revenue generating National Audit Bureau and Individual and Pass Through Entity Audit Bureau staff. As a member of the IT Field Office Support team, you provide on-site technical support to the users on all computer equipment and related software as needed. You perform complex analytical research based on the necessity to efficiently resolve PC, network, telecommunication related field office operations. You provide education and client support by providing service for unit operations, technology research, technical report development and software integration procedures. This includes providing leadership and technical guidance on the more complex hardware and software-related issues. You will be responsible of maintaining all hardware asset inventory records in accordance with department policies. In carrying out the responsibilities of an IT Field Support Specialist, you may be required to lift heavy equipment and remain standing for long periods of time. Travel may also be required to other Frachise Tax Board field office sites within California.</div></div><div></div><div><p><b><br>
Additional positions may become available (eRPA 2526-00829).</b><br>
<br>
<b>Position(s) may be located in any of the following office locations:</b><b> VAN NUYS, CA</b><b> contingent on office space availability and budget approval.</b></p></div><br>
<p></p>
</div><p></p><div><p>Working Conditions</p>
<p></p><ul><li><p>This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.</p></li><li><p>
This position <b>is not</b> eligible for remote work. In-office presence required</p></li><li><p>
Interviews will be conducted in person.</p></li></ul><div><b>
About the Technology Services Division (TSD)</b>The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the Franchise Tax Board's (FTB) mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more <i>about FTB</i><i>. </i>Learn more about other FTB technical roles <i>at this FTB microsite</i><i>.</i>Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these <i>step by step instructions to apply,</i> or contact us at<i> </i><i>IT.Recruit@ftb.ca.gov</i>. Please include the job control (JC) number and the position title in the subject line.</div><br>
</div></div><p></p><div><div>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-515542
</div></div><div><div><b>Position #(s):</b>
</div><div><div>564-289-1402-XXX</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>IT Field Support Specialist</b>
</div></div></div><div><div><b>Classification:</b> </div><div>INFORMATION TECHNOLOGY SPECIALIST I
<div>$6,513.00 - $8,729.00 A
</div><div>$7,163.00 - $9,599.00 B
</div><div>$7,864.00 - $10,537.00 C
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>Multiple
</div></div><div><div><b>Work Location:</b> </div><div>Los Angeles County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><p>Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.<br>
<br>
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.</p>
</div><p>Department Website: http://www.ftb.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div><ul><li>The position(s) require(s) a Background Investigation be cleared prior to being hired.</li>
</ul></div><div><p><b>This business uses E-Verify in its hiring practices to achieve a lawful workforce. </b><b>E-Verify</b><b> is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to </b><b>www.dhs.gov/e-verify</b><b>.</b></p><p><b><br>
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.</b></p><p>
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.</p><p></p>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 5/11/2026
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Franchise Tax Board
</div><div>Classification and Hiring Unit
</div><div>Attn: Attn: Hugo Garcia / IT Workforce
</div><div>P.O. Box 550
</div><div></div><div>Sacramento, CA 95812-0550
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Franchise Tax Board
</div><div>Classification and Hiring Unit
</div><div>Attn: Hugo Garcia / IT Workforce
</div><div>9646 Butterfield Way
</div><div></div><div>Sacramento, CA 95827
</div><div>Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
</div><div>07:00 AM - 06:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is required and must be included.</li>
<li>Other - <b>REQUIRED</b>: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under &ldquo;Minimum Requirements&rdquo; on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File)</li>
<li>Other -
<p>A cover letter is required and must be included.</p></li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div><div><br>
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.</div>
Experience establishing/maintaining strong relationships, and working collaboratively with executive, business, and technology partners to deliver IT strategies and services<p><br>
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate&rsquo;s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under &quot;Minimum Requirements.</p><br>
<ul><li>
Excellent customer service skills</li><li>
Willingness to help customers and IT partners
</li><li>Excellent written and verbal communication skills</li><li>
Work independently with minimal supervision</li><li>
Knowledge of Information Technology systems, equipment, software, and practices</li><li>
Experience with Microsoft Office tools (Word, Excel, PowerPoint, etc.)</li><li>
General knowledge of network and telecommunication technologies</li><li>
Experience with prioritizing, shifting, and managing multiple assignments to meet deadlines</li><li>
Experience performing detailed analysis, defining technical problems, and recommending effective solutions</li><li>
Self-starter with the ability to work in a team environment, and effectively interact with staff throughout the department</li><li>
Strong interpersonal, problem solving, analytical, planning, collaboration, and negotiation skills
</li><li>Willing to adjust work schedule to meet operational needs to provide after-hours support</li><li>
Experience with PowerShell</li></ul>
</div></div><div><p>Benefits</p><div><p><br>
</p><p>In addition, Franchise Tax Board offers the following:</p><ul><li>
Convenient transportation and commuting options include<b>:</b> Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities</li></ul><p></p><p>
</p></div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
</p><p><b>Department Website:</b> http://www.ftb.ca.gov
</p><p><b>Human Resources Contact:
</b><br>
Classification &amp; Hiring Unit<br>
(916) 845-3608<br>
</p><p><b>Hiring Unit Contact:
</b><br>
Hugo Garcia / IT Workforce<br>
(312) 282-7463<br>
Hugo.Garcia@ftb.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
EEO Office<br>
(916) 845-2860<br>
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Additional Application Instructions</p>
<p></p><p><b>A complete application package must be received in the Classification &amp; Hiring Unit or postmarked by the final filing date and must include:
</b></p><ul><li><div><b>Completed employment information on the STD. 678, including the &ldquo;From&rdquo; and &ldquo;To&rdquo; dates, &ldquo;Hours Per Week,&rdquo; and &ldquo;Duties Performed&quot; fields for all jobs listed in the &ldquo;Employment History&rdquo; fields (resumes do not take the place of these fields on the STD. 678)</b></div></li><li><div><b>
All of the required documents listed in the &ldquo;Required Application Package Documents&rdquo; section
</b></div></li><li><div><b>The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account</b><b>)</b></div></li><li><p><b>
A signature, if submitting a paper application package</b></p></li></ul><p><b>
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process.</b> All submitted information will be screened and the most qualified candidates will be invited to an interview.
</p><p><b><i>Electronic applications submitted through your CalCareer Account are highly recommended.</i></b> If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the &ldquo;Application Instructions&rdquo; section.</p><p>
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.</p>
</div><p></p><div><p>Examination Information</p>
<p></p><div><b>To apply for the Information Technology Specialist I position(s) as a list candidate, you must first take the online </b><b>Information Technology Specialist I exam.</b></div><div><b><br>
</b></div></div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div>

INFORMATION TECHNOLOGY SPECIALIST I

I.T. For Less

<div>
 <p>
  We are seeking a motivated
  <strong>
   Technical Support
  </strong>
  to provide first-level technical assistance to our customers and internal teams. You will troubleshoot hardware, software, and network issues, escalate complex problems when necessary, and ensure a positive customer experience. This role is ideal for someone with a passion for technology, problem-solving skills, and a desire to grow in IT support.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide
   <strong>
    first-line technical support
   </strong>
   via phone, email, chat, or ticketing system.
  </li>
  <li>
   Diagnose and resolve
   <strong>
    hardware, software, and network issues
   </strong>
   (e.g., Windows/macOS, Office 365, VPN, printers, etc.).
  </li>
  <li>
   Guide users through troubleshooting steps with clear, patient communication.
  </li>
  <li>
   <strong>
    Log, track, and escalate
   </strong>
   support tickets using helpdesk software (e.g., Zendesk, Jira, Freshdesk).
  </li>
  <li>
   Assist with
   <strong>
    user account management
   </strong>
   (password resets, permissions, onboarding/offboarding).
  </li>
  <li>
   Document solutions in the
   <strong>
    knowledge base
   </strong>
   for future reference.
  </li>
  <li>
   Collaborate with senior IT staff to resolve complex technical problems.
  </li>
  <li>
   Stay updated on company products, services, and IT best practices.
  </li>
 </ul>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   High school diploma/ related any education required;
   <strong>
    IT certifications (CompTIA A+, ITIL, Microsoft Fundamentals)
   </strong>
   or relevant degree a plus.
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   0&ndash;2 years in tech support, helpdesk, or a related IT role (internships count!).
  </li>
  <li>
   <strong>
    Technical Skills:
   </strong>
  </li>
  <li>
   Basic troubleshooting for
   <strong>
    Windows/macOS, Office 365, browsers, and networking
   </strong>
   .
  </li>
  <li>
   Familiarity with
   <strong>
    Active Directory, ticketing systems, and remote support tools
   </strong>
   (TeamViewer, AnyDesk, Atera).
  </li>
  <li>
   <strong>
    Soft Skills:
   </strong>
  </li>
  <li>
   Strong
   <strong>
    communication
   </strong>
   (written and verbal).
  </li>
  <li>
   Patience and customer
   <strong>
    -first attitude
   </strong>
   .
  </li>
  <li>
   Ability to explain tech concepts in simple terms.
  </li>
  <li>
   <strong>
    Nice to Have:
   </strong>
  </li>
  <li>
   Exposure to
   <strong>
    basic scripting (PowerShell, Bash)
   </strong>
   or IT automation.
  </li>
  <li>
   Knowledge of
   <strong>
    MDM tools
   </strong>
   (Intune, Jamf) or
   <strong>
    cloud services
   </strong>
   (AWS, Azure).
  </li>
 </ul>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   Gain hands-on experience in a
   <strong>
    fast-growing IT environment
   </strong>
   .
  </li>
  <li>
   Career growth opportunities (e.g.,
   <strong>
    SysAdmin, Network Engineer, Cybersecurity
   </strong>
   ).
  </li>
 </ul>
</div>


Mastek

<div>
 <p>
  Job Title: BFSI SME
 </p>
 <p>
  Employment Type: Full-time
 </p>
 <p>
  Location: Riyadh
 </p>
 <p>
  Reporting To: Vice President - ME
 </p>
 <p>
  <br/>
 </p>
 <p>
  About Mastek:
 </p>
 <p>
  Mastek is an enterprise digital and cloud transformation specialist that engineer&rsquo;s excellence for customers in the UK, US, Middle East, Asia Pacific, and India across 40 countries. We help our clients to build services that differentiate and drive efficiencies to adapt to the ever-changing needs of their customers. Our digital and cloud services enable large-scale business change programs for clients through its differentiated offerings, which include Cloud Native C Application Development, Oracle Cloud Implementations, Digital Commerce, Application Support C Automation, BI C Analytics, Digital, Assurance, and Agile Consulting. Mastek helps enterprises to navigate the digital landscape and stay, competitive by unlocking the power of data, modernizing applications, and accelerating digital advantage for our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Role Overview &ndash; BFSI SME (Riyadh):
 </p>
 <p>
  We are looking to onboard a seasoned BFSI Specialist to strengthen our presence in the Banking &amp; Financial Services sector. This is a strategic hire aimed at driving IT services growth within Banking clients across the region. Experience Minimum 15 years of relevant experience in BFSI, with a strong track record in IT services or consulting. Should be a mature candidate with an ability to both get and deliver business from the services domain. A must to have strong C level connect with the current Banking Accounts across both KSA as well as Middle East region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  &bull; Identify and develop IT services opportunities within Banking and Financial Services accounts &bull; Leverage deep domain expertise to engage meaningfully with Banking stakeholders at all levels &bull; Act as a trusted advisor and Subject Matter Expert to clients, providing insight into industry trends, challenges, and relevant technology solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Ideal Profile
 </p>
 <p>
  &bull; A hybrid professional who combines strong sales acumen with deep BFSI domain knowledge &bull; Proven ability to both build pipeline from the ground up and convert opportunities into tangible revenue &bull; Well-networked within the Banking sector, ideally with existing relationships across financial institutions in the region &bull; Someone who can speak the language of both the business and technology stakeholders.
 </p>
 <p>
  <br/>
 </p>
 <p>
  What We Offer: &bull; Competitive salary and performance-based incentives. &bull; Comprehensive benefits package and Insurance. &bull; Opportunities for professional growth and career advancement. &bull; A supportive and collaborative company culture.
 </p>
</div>


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