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helpdesk engineer (omani nationals)

it desktop support

Axiom Technologies

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
<h2 class="jobSectionHeader">Key Responsibilities:</h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader">Qualifications Required:</h2>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
1+ year of experience in a desktop support, helpdesk, or IT technician role. 
Strong knowledge of Windows OS, Office 365, and basic networking concepts. 
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. 
Excellent communication and interpersonal skills. 
Strong troubleshooting and problem-solving abilities.
<h2 class="jobSectionHeader">Preferred:</h2>
Experience with macOS or Linux environments. 
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. 
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). 
<h2 class="jobSectionHeader"> 
Working Conditions:</h2>
On-site support may be required. 
Occasional lifting of equipment (up to 25 lbs). 
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.in@axiomtechnologies.com</div>

IT Desktop Support

<div>Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization&rsquo;s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
<h2 class="jobSectionHeader">Key Responsibilities:</h2>
<ul><li>Provide first- and second-level support for desktops, laptops, printers, and mobile devices.</li>
<li>Respond to service requests and incidents via ticketing system, phone, or in-person.</li>
<li>Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.</li>
<li>Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).</li>
<li>Set up and configure new employee workstations, including user accounts and permissions.</li>
<li>Maintain asset inventory and ensure accurate documentation of IT equipment.</li>
<li>Assist with onboarding/offboarding of employees from a technical perspective.</li>
<li>Support remote users with VPN, remote desktop, and connectivity issues.</li>
<li>Collaborate with other IT teams on escalated issues or project-related tasks.</li>
<li>Follow security protocols and assist with antivirus, patching, and data protection policies.</li>
</ul><h2 class="jobSectionHeader">Qualifications Required:</h2>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
1+ year of experience in a desktop support, helpdesk, or IT technician role. 
Strong knowledge of Windows OS, Office 365, and basic networking concepts. 
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. 
Excellent communication and interpersonal skills. 
Strong troubleshooting and problem-solving abilities.
<h2 class="jobSectionHeader">Preferred:</h2>
Experience with macOS or Linux environments. 
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. 
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). 
<h2 class="jobSectionHeader"> 
Working Conditions:</h2>
On-site support may be required. 
Occasional lifting of equipment (up to 25 lbs). 
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com</div>

Altkamul Altiqani Computers

Location: Muscat, Oman Employment Type: Full-Time, Permanent Experience Required: Minimum 2 Years in POS/IT Support Languages Required: Proficiency in English, Arabic (preferred) Industry: Retail Technology / IT SupportJob Title: POS/IT Support ExecutiveJob Summary: We are seeking a skilled and proactive POS/IT Support Executive to join our growing team in Oman. The ideal candidate will have at least 2 years of experience supporting Point of Sale (POS) systems or providing general IT support. This role requires both onsite and remote assistance to ensure smooth operations at client sites, primarily in the retail and F&amp;B sectors. Fluency in Malayalam and Hindi is essential to effectively support our diverse client base.Key Responsibilities:<ul><li>Install, configure, and troubleshoot POS systems (hardware and software) for retail and F&amp;B clients.</li><li>Provide prompt remote and onsite technical support to resolve issues.</li><li>Troubleshoot POS peripherals such as printers, barcode scanners, and network-related problems.</li><li>Guide clients on POS software usage, updates, and basic training.</li><li>Maintain accurate logs of support tickets and resolutions in the internal helpdesk system.</li><li>Collaborate with the product and technical teams for issue escalation and advanced troubleshooting.</li><li>Conduct regular maintenance and performance checks on deployed POS systems.</li><li>Offer basic IT support (e.g., software installations, email setup, Windows troubleshooting).</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or Bachelor's degree in Computer Science, IT, or related field.</li><li>Minimum 2 years of hands-on experience in POS support or IT helpdesk roles.</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Experience with POS hardware (thermal printers, scanners, cash drawers, etc.).</li><li>Basic knowledge of LAN/Wi-Fi network configurations.</li><li>Proficient in English</li><li>Arabic language proficiency is a plus.</li><li>Valid Omani driving license is mandatory with a car</li><li>Strong customer service orientation with excellent communication skills.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary</li><li>Transportation allowance</li><li>Other benefits as per Omani labor law</li></ul>Job Type: Full-Time, PermanentLanguages:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>License/Certification:<ul><li>Omani Driving License with car mandatory.</li></ul>Job Types: Full-time, Permanent

POS/IT Support Executive (Omani Only)

InterTech LLC

No visa/sponsorship is provided for this role. Please apply only if you are legally permitted to work in Oman without sponsorship/visa.1.1 Position Summary:The candidate will provide first-level technical support to end-users, ensuring smooth operation of IT systems and services within the organization. The role requires strong technical expertise, problem-solving skills, and customer service orientation, with a focus on maintaining high availability and performance of IT resources.1.2 Key Responsibilities:<ul><li>Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner.</li><li>Install, configure, and maintain computer systems, applications, and peripherals.</li><li>Escalate complex technical issues to higher-level support teams when necessary.</li><li>Maintain documentation of issues, resolutions, and user guides to improve knowledge base.</li><li>Ensure compliance with IT policies, security standards, and best practices.</li><li>Support end-user training and awareness on digital tools and cybersecurity practices.</li><li>Collaborate with IT teams to implement system upgrades and patches.</li></ul>1.3 Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Professional certifications such as CompTIA A+, Microsoft MCSA, or ITIL Foundation are an advantage.</li><li>2-4 years of experience in IT help desk or technical support roles.</li><li>Strong knowledge of Windows, Microsoft 365, and common enterprise applications.</li><li>Hands-on experience with networking, troubleshooting, and endpoint security solutions.</li><li>Excellent communication and interpersonal skills with a customer-focused mindset.</li><li>Ability to work under pressure and prioritize multiple tasks effectively.</li></ul>Job Type: Full-time

HelpDesk Engineer (Omani nationals)

Global network solution and business

IT Helpdesk Engineer&middot; Technical Support:&middot; Diagnose and resolve hardware malfunctions, software errors, and network connectivity issues for end-users (PCs/Workstations, IP Phones, Printers, Scanners).&middot; Install, configure, and update operating systems, software applications, and peripherals.&middot; Provide clear, step-by-step guidance to users, often through phone, email, or in-person interactions.&middot; System &amp; Network Maintenance:&middot; Monitor the performance and reliability of IT systems.&middot; Perform routine maintenance, including applying patches, updating security software, and managing user accounts.&middot; Assist with data backup and recovery procedures.&middot; Documentation &amp; Knowledge Management:&middot; Log support requests, track issues, and document solutions in a ticketing system.&middot; Create and maintain technical documentation and knowledge base articles to help resolve common issues.&middot; User Management &amp; Onboarding:&middot; Manage user accounts, permissions, and access to company resources.&middot; Provide support for new user onboarding and training on IT systems.&middot; Problem Escalation &amp; Collaboration:&middot; Escalate complex or unresolved issues to appropriate IT specialists or vendors.&middot; Collaborate with other IT teams, such as network operations, Server Infra or Security, on challenging technical problems.Required Skills &amp; Qualities&middot; Problem-Solving: Ability to diagnose, analyze, and resolve technical issues effectively.&middot; Technical Proficiency: Working knowledge of End-User hardware, software, operating systems, and network fundamentals. (Structured Cabling, Data, Voice, Printers, Scanners etc)&middot; Customer Service: A customer-oriented attitude, with excellent communication skills to interact with non-technical users.&middot; Documentation Skills: Strong ability to document issues, solutions, and processes clearly and concisely.&middot; Initiative: A proactive approach to identifying and resolving IT-related issues.If you fit this criteria share your resumes to info@gnsbusiness.com or contact +968 76269238Job Type: Full-timePay: RO500.000 - RO600.000 per month

IT Helpdesk Engineer

Infoline

<div>
 
 
 Exciting Career Opportunities in Tech &ndash; COMEX 2025, Muscat
 
 
 
 
 
 
 Are you passionate about technology and looking to take the next step in your career.
 
 
 
 
 
 We are looking for talented individuals to join us in a variety of exciting technology roles at COMEX 2025 in Muscat!
 
 
 
 
 
 Who Can Apply
 
 
 
 
 
 We welcome talented professionals experience and fresh graduates in areas such as:
 
 
 
 
 <ul>
 <li>
 Helpdesk Support
 </li>
 <li>
 ERP Functional Support
 </li>
 <li>
 Software Development
 </li>
 <li>
 IT Project Manager
 </li>
 <li>
 Data Science &amp; AI
 </li>
 <li>
 Cybersecurity
 </li>
 <li>
 IT Support &amp; Infrastructure
 </li>
 <li>
 Digital Transformation
 </li>
 <li>
 System Administrator
 </li>
 <li>
 System Analyst
 </li>
 </ul>
 
 
 
 
 What We Offer:
 
 
 
 
 
 &bull; Exciting projects with leading organizations
 
 
 &bull; Opportunities for growth and professional development
 
 
 
</div>

Tech Job – COMEX 2025 - Muscat

4401

<div><h4 class="jobSectionHeader">About The Role</h4>
We are looking for a passionate and dedicated Community Officer to support our community engagement and initiatives at 44.01. The ideal candidate will play a key role in building relationships, coordinating events, and ensuring effective communication between the organization, community, key stakeholders, with a strong focus on raise awareness about 44.01 and its activities, and enhancing its reputation.
The position exists to enable 44.01 and the local community/communities to:<ul><li>
Build relationships based on trust and mutual respect.</li><li>
Represent community concerns to the company.</li><li>
Ensure that issues are resolved promptly, fairly and consistently.</li><li>
Secure and maintain broad and long-term community support for the company&rsquo;s activities.</li></ul><h4 class="jobSectionHeader">
What You'll Do</h4><ul><li>
Act as a primary liaison between 44.01 and the community around our projects in Oman and the UAE, fostering relationships with local stakeholders, community members, government authorities and private sector partners.</li><li>
Develop and implement community engagement strategies that promote awareness and understanding about 44.01 and its activities.</li><li>
Organize and participate in community events, educational workshops, and outreach activities to drive awareness of our technology.</li><li>
Support the company&rsquo;s effort in local content and job creation initiatives.</li><li>
Gather and record feedback from community members and stakeholders to enhance engagement initiatives and align them with 44.01&rsquo;s mission.</li><li>
Collaborate with internal teams to ensure communities receive project updates regularly.</li><li>
Assist in creating reports and updates on community engagement activities, highlighting impact and progress.</li><li>
Lead and participate in follow-up meetings with stakeholders to ensure alignment with 44.01's community engagement strategy.</li><li>
Regularly report to the Community Engagement Lead on initiatives, key performance metrics, outcomes, and impact.</li><li>
Undertake other responsibilities as required to support the business in Oman and the UAE.</li></ul><h4 class="jobSectionHeader">
Who You Are</h4><ul><li>
Bachelor&rsquo;s degree in Communications, Public Relations, Environmental Science, Social Sciences, or a related field.</li><li>
Previous experience in community engagement, sustainability initiatives, or outreach roles is preferred.</li><li>
Strong communication and interpersonal skills with a passion for climate action.</li><li>
Ability to work independently and as part of a team.</li><li>
Experience in event planning, public speaking, and community development.</li><li>
Familiarity with social media platforms and community management tools.</li><li>
Strong understanding of environmental sustainability, carbon removal, and climate change topics is a plus.</li><li>
Familiarity with carbon storage or oil &amp; gas industry advantageous</li><li>
Fluency in Arabic and English</li></ul><h4 class="jobSectionHeader">
What's in it for you?</h4><ul><li>
Ability to get on well with diverse representatives of the local community.</li><li>
Ability to work as a team; respect and support colleagues.</li><li>
Ability to mediate and manage complex relationships.</li><li>
Ability to network and influence at different levels, including senior community decision makers.</li><li>
Flexible and adaptable, with the ability to take on additional responsibilities as required.</li></ul><h4 class="jobSectionHeader">
About us</h4><div>
About 44.01:</div> 
44.01 eliminates CO2 by turning it into rock. Our pioneering technology accelerates the natural process of CO2 mineralisation to remove captured CO2 permanently in less than 12 months. Our process is safe, scalable, and last forever.
We are a purpose-driven, innovative business where every member of our team has a direct impact in achieving our mission is to offer safe and affordable CO2 mineralisation worldwide.
Find out more here: www.4401.earth<div> 
 
Core Values:</div><div> 
Continuous Learning</div><div></div><div> 
Relentless experimentation, fast failure, and curiosity are the foundations of how we innovate. 
 
We break down challenges into small, testable hypotheses. 
 
We are never satisfied with the status quo and are always looking for ways to do things better.</div><div> 
Ownership</div><div></div><div> 
If something needs doing, we do it. 
 
We take initiative, we take risks, and we empower each other to take on complex challenges. 
 
We don&rsquo;t let fear of failure stop us - the worst thing is not to try.</div><div> 
Integrity</div><div></div><div> 
We act with honesty and transparency. 
 
We do not choose the easy option if it would compromise our values. 
 
We never forget our commitment to the planet, each other and 44.01. 
 
Collaboration</div><div></div><div> 
We roll up our sleeves and get our hands dirty.</div><div> 
We work together with trust, openness, and respect. 
 
We challenge candidly, assume positive intent and move forward once decisions are made, even when we disagree with them.</div></div>

Community Officer

Explore 332+ It desktop support in Muscat this September. Find roles across top companies and apply now to boost your career.

332 it desktop support jobs IN Muscat

IT Desktop Support

IT Desktop Support

POS/IT Support Executive (Omani Only)

HelpDesk Engineer (Omani nationals)

IT Helpdesk Engineer

Tech Job – COMEX 2025 - Muscat

Community Officer