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assistant manager, operational risk - arab banking corporation

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it governance architecture lead banking

VAM SYSTEMS

<div><b>Company Description</b><p></p><b><br>
Job Description</b><p><b><br>
VAM Systems </b>is currently looking for<b> IT Governance &amp; Architecture Lead </b>for our<b> Bahrain </b>operations with the following skillsets &amp; terms and conditions:</p><p></p><p><b><br>
Qualifications &amp; Experience</b></p><br>
<p></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field (Master&rsquo;s degree preferred).</li><li>
Professional certifications such as TOGAF, COBIT, ITIL, CISA, CISSP, or PMP highly desirable.</li><li>
10+ years of progressive experience in IT governance, enterprise architecture, or related roles.</li><li>
Proven experience working within a banking environment is a prerequisite.</li><li>
Strong knowledge of IT risk management, compliance, and audit processes.</li><li>
Demonstrated track record of defining and implementing enterprise architecture strategies and governance frameworks.</li></ul><p><b>
Skills &amp; Competencies</b></p><ul><li>
Strong leadership and stakeholder management skills.</li><li>
Excellent communication and presentation abilities for executive-level reporting.</li><li>
Analytical mindset with problem-solving and decision-making abilities.</li><li>
Ability to balance governance rigor with business agility and innovation.</li><li>
Strong knowledge of cybersecurity principles, security architecture, and InfoSec standards (e.g., ISO 27001, NIST).</li><li>
Understanding of emerging technologies, cloud adoption, and digital transformation trends.</li></ul><p><b>
Key Interfaces</b></p><ul><li>
Internal: Head of IT, IT Security, InfoSec, EPMO, Business Units, Risk &amp; Compliance, Internal Audit.</li><li>
External: Regulators, External Auditors, Vendors/Consultants.</li></ul><p></p><p><b><br>
Key Responsibilities</b></p><p><b>
IT Governance</b></p><ul><li>
Develop, implement, and maintain the IT governance framework, policies, and procedures aligned with COBIT, ITIL, and internal compliance requirements.</li><li>
Define and monitor IT performance metrics, SLAs, and KPIs to ensure accountability and transparency.</li><li>
Lead IT risk management practices including risk identification, assessment, and mitigation planning.</li><li>
Ensure compliance with internal policies, security standards, and audit findings.</li><li>
Support IT committees, steering groups, and senior management with governance reporting and recommendations.</li></ul><p></p><p><b><br>
Enterprise Architecture</b></p><ul><li>
Establish and maintain enterprise architecture standards and frameworks (applications, data, technology, and security).</li><li>
Assess current state architecture and develop target state aligned with business strategy and transformation initiatives.</li><li>
Provide architectural oversight for new projects, ensuring alignment with IT strategy, security, and integration requirements.</li><li>
Review and approve solution designs, ensuring consistency, scalability, and cost efficiency.</li><li>
Maintain technology roadmaps, ensuring planned evolution of systems and infrastructure.</li></ul><p><b>
Collaboration &amp; Advisory</b></p><ul><li>
Act as a trusted advisor to IT leadership, providing insights on governance, compliance, and architecture matters.</li><li>
Collaborate with business, IT, and InfoSec stakeholders to ensure solutions are aligned with enterprise standards and security requirements.</li><li>
Provide guidance on vendor evaluations and technology acquisitions to ensure architectural alignment and cost-effectiveness.</li><li>
Facilitate knowledge sharing and best practices across IT teams.</li></ul><p></p><p><b><br>
Terms and conditions</b></p><p><b>
Joining time frame: (15 - 30 days)</b></p><p></p><b><br>
Additional Information</b><p><b><br>
Terms and conditions:</b></p><p><b>
Joining time frame:</b> <b>maximum 4 weeks</b></p></div><p></p>

IT Governance & Architecture Lead - Banking

LeadingEdge HR Solutions

<div>
 <strong>
  Job Title:
 </strong>
 Temenos T24 Techno-Functional Consultant Security &amp; Product Setup
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Bahrain
 <br/>
 <br/>
 <strong>
  Contract:
 </strong>
 1 Year
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Our client is hiring an experienced Temenos T24 Techno-Functional Consultant with strong expertise in the T24 Security Module and Product Setup. The role requires deep functional understanding of banking processes and technical knowledge of T24/Transact to ensure secure, compliant, and accurately configured core banking operations. The consultant will translate business requirements into technical delivery, support audits, and handle both configuration and troubleshooting tasks.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Security Module (Techno-Functional)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as SME for T24 Security Module.
  </li>
  <li>
   Design, configure, and implement RBAC, User Profiles, User Groups, and Entitlements (USER.PROFILE, USER, USER.GROUP, PGM.FILE).
  </li>
  <li>
   Configure permissions, transaction limits, and authorization workflows aligned with regulatory and internal controls.
  </li>
  <li>
   Conduct regular security audits and compliance reviews.
  </li>
  <li>
   Provide L3 support for complex security issues and recommend solutions.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Product Setup (Functional)
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Lead product setup and parameterization across:
  </li>
  <ul>
   <li>
    Lending/Loans (Arrangement Architecture mandatory).
   </li>
   <li>
    Deposits/Accounts (current, savings, fixed deposits).
   </li>
   <li>
    Retail/Customer (customer and limit setup).
   </li>
   <li>
    System Controls (COB, Period End, charges/commissions).
    <br/>
   </li>
  </ul>
  <li>
   Convert detailed business requirements into functional/technical specs.
  </li>
  <li>
   Develop and execute test cases; support UAT for new product configurations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Techno-Functional Bridge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct gap analysis and propose optimized T24-based solutions.
  </li>
  <li>
   Liaise between business units, functional teams, and technical development.
  </li>
  <li>
   Prepare FSDs, TSDs, SOPs, and user manuals.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years techno-functional experience with Temenos T24/Transact.
  </li>
  <li>
   Strong hands-on expertise in T24 Security Module configuration.
  </li>
  <li>
   Proven experience in T24 product setup and multi-module parameterization.
  </li>
  <li>
   Mandatory experience with Arrangement Architecture (AA).
  </li>
  <li>
   Understanding of retail, corporate, and treasury banking processes.
  </li>
  <li>
   Technical familiarity with TAFC/TAFJ, jBase, OFS, and integration technologies.
  </li>
  <li>
   Excellent English communication skills (verbal &amp; written). Experience in Bahrain or GCC banking sector.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Temenos certification (preferred).
  </li>
  <li>
   Experience in Bahrain or GCC banking sector.
   <br/>
  </li>
 </ul>
</div>


Temenos T24 Techno-Functional Consultant Security & Product Setup

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>45161
</div></div></div></div><div><div><div><div><b>Job Location: </b>Manama, BHR
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>11/12/2025
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>25/12/2025
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
The <b>Analyst, Fraud Risk</b> will play a pivotal role within Standard Chartered's risk management framework, responsible for endorsing the end-to-end monitoring, investigation, and management of fraud risks associated with our retail client portfolio. This position supports the implementation of proactive fraud management initiatives and collaborates closely with cross-functional teams to drive digital transformation in fraud detection and prevention.</p><br>
<p></p>
<p>
The role is integral to minimizing financial losses through timely case investigations and recovery efforts, ensuring robust adherence to internal policies and regulatory requirements. The successful candidate will contribute to the framework of fraud prevention, detection, deterrence, mitigation, and recovery strategies, while working closely with governance and compliance units to align fraud risk management with the bank's overall risk appetite.</p><br>
<p></p>
<p>
By analyzing fraud trends and creating insightful reports, the Analyst helps inform strategic decisions and operational improvements, leveraging data analytics and industry best practices to enhance the fraud landscape. This dynamic role demands continual evaluation of fraud control processes, supporting sustainable implementation and refinement of fraud risk management systems.</p><br>
<p></p>
<p>
Key to this position is fostering strong partnerships across internal stakeholders and external entities to ensure sound governance, timely reporting, and continuous improvement of fraud controls &mdash; safeguarding the bank&rsquo;s reputation and clientele against evolving fraudulent threats.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><p>
The incumbent is accountable for a broad set of responsibilities that ensure effective fraud risk identification and mitigation:</p><br>
<p></p>
<ul>
<li>Maintain effective and professional communication channels with internal stakeholders, external customers, banking partners, and law enforcement agencies through telephone, email, and other platforms to manage fraud-related queries and actions.</li>
<li>Conduct detailed forensic analyses of transactional data and customer records to detect and link anomalies to known fraudulent activities, thereby enabling informed decision-making and risk mitigation.</li>
<li>Monitor emerging fraud patterns using acquired datasets and reporting tools, facilitating early detection and intervention strategies.</li>
<li>Lead investigations into suspected fraudulent behaviors, collaborating with law enforcement and legal institutions to support prosecution and recovery efforts.</li>
<li>Ensure or exceed established performance standards, contributing to special projects aimed at enhancing fraud management processes and outcomes.</li>
<li>Identify and exploit business opportunities through comprehensive data analysis of client journeys, recommending optimizations in automation and process efficiency that reduce dependencies and improve service delivery.</li>
<li>Collaborate with journey leaders to embed client-centric priorities with rigorous control frameworks, governance protocols, and risk management practices.</li>
<li>Oversee compliance with fraud standards and processes, addressing gaps and risks by participating actively in governance forums.</li>
<li>Drive enhancements and reengineering efforts within fraud management systems and operational standards to improve team productivity and effectiveness.</li>
<li>Engage multiple business units&mdash;including client journey teams, frontend operations, product, and risk management&mdash;to resolve root causes of fraud, ensuring swift problem resolution and minimizing escalations.</li>
<li>Uphold exemplary customer service standards, independently resolving routine issues while appropriately escalating complex cases.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><p>
The ideal candidate will demonstrate a solid foundation in operational risk management and possess skills crucial to the fraud risk landscape, including:</p><br>
<p></p>
<ul>
<li>Proven expertise in <b>Service Delivery &amp; Operations Management</b> ensuring seamless execution and quality standards.</li>
<li>Strong understanding of <b>Strategy &amp; Business Modeling</b>, enabling alignment of fraud prevention tactics with organizational goals.</li>
<li>Experience in <b>Business Operations Governance &amp; Support</b>, ensuring regulatory compliance and policy adherence.</li>
<li>Capability to <b>Manage Change</b> effectively, adapting to evolving fraud trends and technological advancements.</li>
<li>Risk management proficiency to identify, assess, and mitigate fraud-related exposures.</li>
<li>Competence in leveraging <b>Digital and Data Analytics</b> tools to uncover fraud patterns, enhance detection methods, and improve operational efficiencies.</li>
<li>Collaborative mindset to engage with diverse teams and external stakeholders for comprehensive fraud risk solutions.</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><p><b>
Educational Background:</b></p><ul><li>
Undergraduate degree in a relevant field, supplemented with a minimum of five years&rsquo; experience in banking, specifically within retail client operations and fraud risk management.</li><li>
In-depth knowledge of retail banking operational procedures, policies, and risk frameworks.</li><li>
Professional qualifications in risk management, fraud investigation, or a related discipline are advantageous and highly regarded.</li></ul><p><b>
Training and Development:</b></p><ul><li>
Completion of Standard Chartered Bank (SCB) and industry-recognized training programs focused on fraud risk, compliance, and regulatory standards.</li></ul><p><b>
Certifications:</b></p><ul><li>
Relevant certifications such as Certified Fraud Examiner (CFE), Risk Management Certification, or equivalent credentials will be considered a significant asset.</li></ul><p><b>
Language Proficiency:</b></p><ul><li>
Fluency in English is required to effectively communicate with internal and external stakeholders.</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
Standard Chartered is a leading international bank that combines the agility of a nimble organization with the scale needed for meaningful impact. For over 170 years, we have been committed to driving positive change for our clients, local communities, and employees worldwide. We challenge conventions, embrace innovation, and constantly seek to improve our service and offerings.</p><p>
Our purpose&mdash;to drive commerce and prosperity through our unique diversity&mdash;underpins every aspect of how we operate, guided by our brand promise to be 'Here for good'. We foster an environment where inclusion and diversity are celebrated, ensuring that every member of our team feels valued, respected, and empowered.</p><p>
Join us, and you become part of a culture that:</p><ul><li><b>
Does the right thing:</b> Upholds integrity, challenges smartly, and centers the client in all decisions.</li><li><b>
Never settles:</b> Pursues continuous improvement and innovation through learning and adaptation.</li><li><b>
Is better together:</b> Valuing collaboration, inclusivity, and collective success to build sustainable futures.</li></ul></div></div><div><div><div><b>
What we offer</b></div>
</div><div><p>
Aligned with our commitment to equity and fairness, we offer a comprehensive compensation package designed to support your holistic well-being and career progression.</p><ul><li><b>
Competitive salary </b>reflective of market standards and your experience, accompanied by a suite of core benefits including retirement savings plans, medical and life insurance coverage.</li><li><b>
Generous time-off policies</b> featuring annual leave, parental leave of up to 20 weeks, sabbatical options of up to 12 months, and volunteering leave to encourage community engagement.</li><li><b>
Flexible working arrangements</b> tailored to balance professional responsibilities with personal life, including hybrid working possibilities.</li><li><b>
Robust wellbeing programs</b> such as access to Unmind, a leading digital mental health platform, resilience training courses, global employee assistance programs, and mental health first aid support.</li><li><b>
Continuous learning opportunities</b> with access to a wide range of development programs designed to upskill, reskill, and nurture your professional growth.</li><li><b>
An inclusive workplace culture</b> that embraces diversity and fosters an environment where all team members can thrive and realize their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Analyst, Fraud Risk

Austin Werner

<div>
 <p>
  <strong>
   Chief Technology Officer / CIO &mdash; Regional Fintech &amp; Payments | Middle East
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  What strikes me most is the mix of scale and trust. You&rsquo;re not starting from scratch. You&rsquo;re taking a proven platform and pushing it into what&rsquo;s next.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you&rsquo;ll own as the Chief Technology Officer:
  </strong>
 </p>
 <ul>
  <li>
   Set and deliver the tech strategy for multi‑market growth across MEA
  </li>
  <li>
   Modernize core payment processing and merchant acquiring platforms
  </li>
  <li>
   Build next generation payment capabilities. Open banking, digital wallets, crypto rails
  </li>
  <li>
   Keep mission‑critical systems running with 99.9%+ uptime
  </li>
  <li>
   Lead PCI DSS, ISO 27001, security, and risk across regions
  </li>
  <li>
   Manage data centers and cloud across multiple jurisdictions
  </li>
  <li>
   Shape product and innovation. Tokenization, Apple Pay, Google Pay, Samsung Pay
  </li>
  <li>
   Stand up fintech enablement and BIN sponsorship tech
  </li>
  <li>
   Partner with regulators and drive the tech work for new licenses
  </li>
  <li>
   Build high‑performing engineering teams and centers of excellence
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  I&rsquo;ve seen how rare it is to guide payments at this scale and still have room to experiment. If you care about both reliability and invention, this probably fits.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you bring as the Chief Technology Officer
  </strong>
 </p>
 <ul>
  <li>
   12+ years in senior technology leadership within payments, fintech, or financial services
  </li>
  <li>
   5+ years as CTO, CIO, or similar C‑level role
  </li>
  <li>
   Deep knowledge of payment processing, card schemes, and merchant acquiring
  </li>
  <li>
   Strong delivery record on large payment or core banking platforms
  </li>
  <li>
   Cloud‑native architectures, microservices, API‑first thinking
  </li>
  <li>
   Cybersecurity and data protection expertise
  </li>
  <li>
   Multi‑country regulatory experience. Middle East background is highly preferred
  </li>
  <li>
   Comfortable owning budgets of $10M+ and teams of 50+ people
  </li>
  <li>
   Stakeholder savvy with both technical and commercial leaders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Nice to have
  </strong>
 </p>
 <ul>
  <li>
   Fintech enablement, payment facilitation, or BIN sponsorship experience
  </li>
  <li>
   Crypto payments, open banking, or DeFi exposure
  </li>
  <li>
   Regulator familiarity. CBB, CBE, CBUAE
  </li>
  <li>
   Arabic language skills are a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why this role
  </strong>
 </p>
 <ul>
  <li>
   Lead the tech strategy for a market leader serving millions of consumers and businesses
  </li>
  <li>
   Shape next generation payment platforms across MEA
  </li>
  <li>
   Work directly with the CEO and executive team
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Package and perks
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary with performance bonus
  </li>
  <li>
   Benefits, visa sponsorship, and relocation support
  </li>
  <li>
   Equity participation potential
  </li>
  <li>
   Access to major payment and cloud partners
  </li>
  <li>
   Leadership development and executive education
  </li>
  <li>
   Regional travel and a high quality of life location
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Location
 </p>
 <p>
  Major regional financial hub in the Middle East. Relocation available. Hire for 2026 - shortlisting happen now!
 </p>
 <p>
 </p>
</div>


Chief Technology Officer - Digital Asset Payments

Bank ABC

<div>
 <p>
  Bank ABC seeks to recruit a Microsoft Platform Lead in the Group Information Technology Infrastructure Department based in our Head Office, in Bahrain.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Microsoft Platform Lead plays an important role in the bank, focusing on leading and promoting the productivity, development, and collaboration through the Microsoft platform, particularly Active Directory, Exchange, Domain Controllers, Microsoft Defender, Microsoft Information Protection, Microsoft Cloud App, Microsoft Endpoint Manager, SharePoint, and other related technologies. The role involves engaging with multiple internal teams and stakeholders, offering expert insights, and steering the comprehensive adoption, governance, and continuous improvement of Microsoft platform to support our strategic objectives effectively.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities of the role:
   </u>
  </strong>
 </p>
 <p>
  The Microsoft Platform Lead is responsible to design, implement and support various types of Microsoft system and services which enable collaboration, security, mobility, and analytics for the organization. Responsibilities also include system upgrades to the latest release and deployment of latest office automation technologies. Some additional core responsibilities include:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead the design, implementation, and management of the platform, ensuring alignment with IT goals and industry best practices for the financial service sector.
  </li>
  <li>
   Collaborate with senior stakeholders to gather requirements and define the strategic roadmap for the Microsoft platform enhancements.
  </li>
  <li>
   Collaborate closely with Bank&rsquo;s Cybersecurity team to align architecture, features and roadmap for the Microsoft platform and applications, ensuring that security best practices are integrated into the design, configuration, and implementation process to mitigate threats and safeguard data.
  </li>
  <li>
   Lead the Microsoft application stack for the End User Productivity team including Office 365, SharePoint Online, OneDrive, Endpoint Manager (Intune and Configuration Manager), Teams etc.
  </li>
  <li>
   Coordinate with other technology teams to define and develop Microsoft strategy and deliver results in line with the approved strategy.
  </li>
  <li>
   Oversee Microsoft related activities/tasks to implement including ongoing updates to Office 365 product suite.
  </li>
  <li>
   Determine any major changes to Microsoft applications such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation.
  </li>
  <li>
   Lead ongoing activities to leverage the capabilities of Office365 applications and services while increasing adoption and awareness across the bank.
  </li>
  <li>
   Work closely with Group Head of IT Infrastructure and the Productivity Infrastructure &amp; Services Manager to plan, architect, and report on Microsoft cloud migration activities.
  </li>
  <li>
   Ensure that service interruptions caused by Microsoft are investigated and communicated to Management promptly.
  </li>
  <li>
   Ensure that Microsoft platform support resources have appropriate training and access to relevant documentation to resolve user issues.
  </li>
  <li>
   Stay current with Microsoft updates, releases, applications, and emerging technologies, evaluating their potential impact and relevance to the Bank.
  </li>
  <li>
   Ensure continued stability and support for the Microsoft product stack across the bank.
  </li>
  <li>
   Administer corporate cloud mobile device management solution.
  </li>
  <li>
   Assist in developing internal knowledge base and training materials related to Microsoft products.
  </li>
  <li>
   Report high severity problems and any unplanned system outages to Group Head of IT Infrastructure and ensure that the incident management process is followed.
  </li>
  <li>
   Perform root cause analysis on Infrastructure issues and prepare detailed incident reports for high severity problems or as directed by the line manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Other accountabilities include
  </u>
  :
 </p>
 <ul>
  <li>
   Manage, support and mentor Infrastructure administrators and Helpdesk team on platform/products.
  </li>
  <li>
   Manage assigned Infrastructure projects in the role of Project Manager from project inception to closure and ensure project delivery within allocated budget and stipulated timeframes.
  </li>
  <li>
   Act as project lead for additional phases of deployments Group wide covering all aspects of project management including but not limited to scheduling, resource management, budget planning and execution.
  </li>
  <li>
   Provide support and management for other technologies utilized within the Bank to complement and enhance productivity and Microsoft technologies, ensuring seamless integration and optimal performance across the IT ecosystem.
  </li>
  <li>
   Hardening of all applications and Windows Server operating systems supported by Infrastructure team in line with Information Security baseline policies.
  </li>
  <li>
   Infrastructure project management which includes ensuring projects are completed within budgeted guidelines and maintain best practices adhering to industry standards.
  </li>
  <li>
   Provide on-call support as needed, being available 24X7 to promptly address and resolve IT and, as needed, cyber incidents, ensuring minimal disruption to business operations and maintaining the integrity and security of the Microsoft platforms.
  </li>
  <li>
   Maintain order of scheduled maintenance tasks.
  </li>
  <li>
   Develop and maintain technical standards documentation including operational procedures.
  </li>
  <li>
   Perform or assist in troubleshooting and diagnosing production problems; corrects identified problems.
  </li>
  <li>
   Perform system security related tasks as outlined in ABC policies, procedures, and guidelines.
  </li>
  <li>
   Test, Deploy and manage new technologies approved and adopted by the bank.
  </li>
  <li>
   Perform other miscellaneous technical duties as assigned.
  </li>
  <li>
   Provide technical assistance and support to IT teams in global branches as needed.
  </li>
  <li>
   Provide system availability, capacity utilization and other maintenance reports to line manager periodically.
  </li>
  <li>
   Participate in bank&rsquo;s Business Continuity &amp; Disaster Recovery tests.
  </li>
  <li>
   Manage vendors and ensure approved SLAs are followed and reviewed periodically.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Areas of Knowledge, Qualification and Experience
   </u>
  </strong>
 </p>
 <ul>
  <li>
   5 - 7 years&rsquo; hands-on experience and thorough understanding of Microsoft 365 platform/products and its features specifically Teams, OneDrive, Exchange Online, SharePoint Online, Viva and Power platforms.
  </li>
  <li>
   Proven experience in leading technical teams and driving successful Microsoft adoption initiatives.
  </li>
  <li>
   Working experience on latest Microsoft Server Operating systems.
  </li>
  <li>
   Bachelor&rsquo;s degree in Cloud Computing, Computer Science Information Technology, or related field.
  </li>
  <li>
   Relevant Microsoft Certifications preferred
  </li>
  <li>
   Knowledge of PowerShell for management of Microsoft services.
  </li>
  <li>
   Strong knowledge of cloud computing principles and experience with Azure Active Directory, Azure Information Protection, and other Azure services.
  </li>
  <li>
   Knowledge of Power BI to present data an advantage.
  </li>
  <li>
   Strong understanding of Microsoft 365 security, compliance and governance features
  </li>
  <li>
   Project Management skills.
  </li>
  <li>
   Practices and methods of systems administration and maintenance
  </li>
  <li>
   Good understanding of network protocols and usability
  </li>
  <li>
   Principles, practices, and techniques in the installation, maintenance and troubleshooting of server hardware and software.
  </li>
  <li>
   Knowledge of generic reporting tools
  </li>
  <li>
   Broad understanding of enterprise IT management processes i.e., Cobit 2019
  </li>
 </ul>
 <p>
 </p>
</div>


Microsoft Platflorm Lead

<div>
 <strong>
  We help the world run better
  <br/>
  <br/>
 </strong>
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 <br/>
 <br/>
 Job Title: Architecture Advisor
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.
 <br/>
 <br/>
 As an Architecture Advisor (AA), you will focus on the following key areas:
 <br/>
 <br/>
 Account Planning &amp; Architecture Management Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.
  </li>
  <li>
   Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
  </li>
  <li>
   Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
  </li>
  <li>
   Provide a linkage from the customer to SAP product development leadership.
   <br/>
   <br/>
  </li>
 </ul>
 Creating an SAP Architecture Vision for the Customer
 <br/>
 <br/>
 <ul>
  <li>
   Support building customer demand through appropriate thought leadership positioning.
  </li>
  <li>
   Understand customer&rsquo;s business process map and business model with industry reference architecture focus.
  </li>
  <li>
   Understand customer&rsquo;s current enterprise landscape and future needs.
  </li>
  <li>
   Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.
   <br/>
   <br/>
  </li>
 </ul>
 Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap
 <br/>
 <br/>
 <ul>
  <li>
   Drive business architecture and capability mapping to solution design.
  </li>
  <li>
   Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.
  </li>
  <li>
   Support customer cloud transformation roadmap definition (business and application focus).
  </li>
  <li>
   Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).
   <br/>
   <br/>
  </li>
 </ul>
 Being a Trusted Architecture Advisor for the Customer
 <br/>
 <br/>
 <ul>
  <li>
   Align living roadmap with current adoption/solution consumption.
  </li>
  <li>
   Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.
  </li>
  <li>
   Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
  </li>
  <li>
   Represent SAP as the trusted advisor within SAP and/or the market.
  </li>
  <li>
   Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
  </li>
  <li>
   Proven professional networks in the market to drive pipeline and revenue growth for SAP.
  </li>
  <li>
   Proven track record of success in the selected industry area, if required.
  </li>
  <li>
   Proven leadership and project management experience.
  </li>
  <li>
   Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
  </li>
  <li>
   Fluency in English; any other language is an asset
  </li>
  <li>
   Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
  </li>
  <li>
   TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Meet Your Team
  <br/>
  <br/>
 </strong>
 At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
 <br/>
 <br/>
 We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.
 <br/>
 <br/>
 What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation
 <br/>
 <br/>
 Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.
 <br/>
 <br/>
 <strong>
  Bring out your best
  <br/>
  <br/>
 </strong>
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 <br/>
 <br/>
 <strong>
  We win with inclusion
  <br/>
  <br/>
 </strong>
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 <br/>
 <br/>
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 <br/>
 <br/>
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 <br/>
 <br/>
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 <br/>
 <br/>
 Successful candidates might be required to undergo a background verification with an external vendor.
 <br/>
 <br/>
 <strong>
  AI Usage in the Recruitment Process
  <br/>
  <br/>
 </strong>
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 <br/>
 <br/>
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 <br/>
 <br/>
 Requisition ID: 441937 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 <br/>
 <br/>
</div>


Architecture Advisor

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><p><br>
Job Title: Architecture Advisor</p><p>
What you'll do:</p><p>
The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.</p><p>
As an Architecture Advisor (AA), you will focus on the following key areas:</p><p>
Account Planning &amp; Architecture Management Responsibilities</p><ul><li>
Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.</li><li>
Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.</li><li>
Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.</li><li>
Provide a linkage from the customer to SAP product development leadership.</li></ul><p>
Creating an SAP Architecture Vision for the Customer</p><ul><li>
Support building customer demand through appropriate thought leadership positioning.</li><li>
Understand customer&rsquo;s business process map and business model with industry reference architecture focus.</li><li>
Understand customer&rsquo;s current enterprise landscape and future needs.</li><li>
Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.</li></ul><p>
Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap</p><ul><li>
Drive business architecture and capability mapping to solution design.</li><li>
Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.</li><li>
Support customer cloud transformation roadmap definition (business and application focus).</li><li>
Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).</li></ul><p>
Being a Trusted Architecture Advisor for the Customer</p><ul><li>
Align living roadmap with current adoption/solution consumption.</li><li>
Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.</li><li>
Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio</li></ul><p>
What you bring:</p><ul><li>
Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.</li><li>
Represent SAP as the trusted advisor within SAP and/or the market.</li><li>
Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.</li><li>
Proven professional networks in the market to drive pipeline and revenue growth for SAP.</li><li>
Proven track record of success in the selected industry area, if required.</li><li>
Proven leadership and project management experience.</li><li>
Proven experience of driving tangible outcomes in Enterprise Architecture for customers.</li><li>
Fluency in English; any other language is an asset</li><li>
Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.</li><li>
TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates</li></ul><p>
Meet your team:</p><p>
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.</p><p>
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.</p><p>
What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation</p><p>
Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 441937 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

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