it operations specialist

Nahdi Medical Co.

Act as the first level of IT technical support to Nahdi users in UAE Warehouse, Office, and Pharmacies regarding the hardware, software and inftrastructure to facilitate Nahdi s operations, maintain all the hardware devices and the software, and ensure standardization.Accountabilities:Hardware &amp; Software Issues/Requests:<ul><li>Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.</li><li>Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.</li><li>Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.</li><li>Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.</li><li>Escalate and Report un-resolved issues to the POS Supervisor until resolved.</li><li>Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.</li><li>Install and maintain POS printers and accessories.</li><li>Conducting regular visits as a preventive action.</li></ul>New Hires:<ul><li>Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.</li></ul>Hardware &amp; Software:<ul><li>Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.</li><li>Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.</li><li>Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.</li></ul>Infrastructure:<ul><li>Manages network &amp; communication issues of the data center Operations</li><li>Troubleshoot network problems when occurred and prepare incident reports</li><li>Implement approved network security policies and procedures</li><li>Monitor network for any un-usual activity</li></ul>Trends &amp; Technologies:<ul><li>Keep up-to-date with new trends and technologies in IT field</li></ul>Work Environment:<ul><li>Indoors : 100%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break) (on call)</li></ul>

IT Operations Support Specialist

Nahdi

Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.
Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.
Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.
Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.
Escalate and Report un-resolved issues to the POS Supervisor until resolved.
Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.
Install and maintain POS printers and accessories.
Conducting regular visits as a preventive action.
Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.
Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.
Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.
Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.
Manages network &amp; communication issues of the data center Operations
Troubleshoot network problems when occurred and prepare incident reports
Implement approved network security policies and procedures
Monitor network for any un-usual activity
Keep up-to-date with new trends and technologies in IT field br&gt;

Edge

<div>
 
 
 About Edge
 
 
 
 Edge Services &amp; Solutions is a fast-growing, innovation-driven organization that thrives at the intersection of technology, performance, and people. We enable businesses to scale with agility by delivering world-class digital, operational, and infrastructure solutions.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking an
 
 IT Operations Specialist
 
 to oversee and manage the day-to-day performance, reliability, and security of our IT systems. This role is central to maintaining seamless IT operations across the organization &mdash; ensuring uptime, optimizing performance, and providing hands-on technical support that empowers teams to deliver at their best.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Monitor and maintain all IT systems, servers, VPNs and network infrastructure to ensure optimal performance and availability.
 </li>
 <li>
 Manage user accounts, access controls, and permissions across applications, systems, and devices.
 </li>
 <li>
 Perform regular maintenance, updates, and backups to ensure data integrity and system resilience.
 </li>
 <li>
 Proficiency in asset tracking softwares.(Atlassian, Asset Tiger, Company Directory)
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and network issues promptly, escalating when necessary.
 </li>
 <li>
 Ensure compliance with cybersecurity and data protection policies; implement endpoint and network security protocols.
 </li>
 <li>
 Support onboarding/offboarding processes, including device setup, configuration, and access provisioning.
 </li>
 <li>
 Document IT processes, asset inventory, and incident logs to maintain operational transparency.
 </li>
 <li>
 Collaborate with vendors and service providers to ensure smooth delivery of IT services and support contracts.
 </li>
 <li>
 Participate in business continuity and disaster recovery planning and testing.
 </li>
 <li>
 Identify opportunities for automation and efficiency improvements in IT workflows.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 3&ndash;5 years of experience in IT operations, systems administration, or network management.
 </li>
 <li>
 Strong knowledge of Windows and/or Mac server environments, cloud services (AWS, Azure, or Google Cloud), and networking protocols.
 </li>
 <li>
 Experience with ITSM tools, endpoint management, and security frameworks.
 </li>
 <li>
 Excellent troubleshooting, communication, and documentation skills.
 </li>
 <li>
 Strong sense of accountability, discretion, and attention to detail in handling sensitive data and systems.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience with Microsoft 365 administration and cloud-based collaboration tools.
 </li>
 <li>
 Familiarity with scripting (AWS) for automation.
 </li>
 <li>
 Understanding of ITIL practices or certifications (CompTIA, CCNA, MCSA, etc.).
 </li>
 </ul>
 
 
 
 
 
 Why Edge
 
 
 
 At Edge, you&rsquo;ll be part of a high-performance culture where technology drives growth and excellence. You&rsquo;ll have the freedom to innovate, the opportunity to grow, and the support to build impactful systems that shape the future of our operations.
 
 
 
</div>

Information Technology Operations Specialist

Baker Hughes

<div>Digital Technology End User Support Specialist
Are you experienced in IT Operations?
Are you passionate about Incident &amp; Problem Management?
Join our Digital Technology team!
Partner with the best
As End User Support Specialist, you will be responsible for providing end users with second-level technical support (L2). This requires an in-depth understanding of business processes and IT industry trends, as well as the ability to demonstrate technical proficiency in the relevant functional area.
As a Digital Technology End User Support Specialist, you will be responsible for:<ul><li>
Proficient in using ServiceNow for logging, tracking, and resolving IT incidents and service requests.</li><li>
Experienced in incident lifecycle management, including categorization, prioritization, escalation, and closure.</li><li>
Skilled in maintaining SLA compliance, ensuring timely resolution and communication with end-users.</li><li>
Familiar with knowledge base usage, ticket documentation, and generating incident reports for trend analysis.</li><li>
Being an escalation point for non-solved requirements or issues. Monitor request handling and escalation policies for end-user computing support.</li><li>
Collaborating closely with local DT EUS manager to inform DT budget needs and evaluate operational costs, service improvements, customer / client engagements and feedback.</li><li>
Executing PC replacement plans and assisting in financial models and budget projections.</li><li>
Leading the evaluation, purchasing, deployment, inventory, lifecycle, and replacement of end-user technology equipment.</li><li>
Supporting DT projects, maintaining project documentation, including status updates.</li><li>
Facilitating communication between stakeholders, team members and project managers.</li><li>
Building and maintaining effective working relationships, ensuring resources and technical needs are understood and planned.</li><li>
Experienced IT Infrastructure professional with a strong background in systems administration, network support, and cloud-based solutions to ensure robust, secure, and scalable IT operations.</li></ul>
To be successful in this role, you will have:<ul><li>
A bachelor&rsquo;s degree from an accredited university or college (bachelor&rsquo;s in science or engineering is preferred)</li><li>
3-5 years of experience IT operations.</li><li>
Experience in Windows, macOS Support</li><li>
Experience in Hardware Troubleshooting &amp; Repair</li><li>
Experience in Active Directory, Group Policy, Azure AD</li><li>
Experience in Office 365, Exchange Online, Teams</li><li>
Experience in Network Support (TCP/IP, DNS, DHCP)</li><li>
Experience in Remote Support Tools (SCCM, Intune, TeamViewer)</li><li>
Experience in IT Asset &amp; Inventory Management &amp; Ticketing Systems (ServiceNow)</li><li>
Experience in Endpoint Security &amp; Patch Management.</li></ul>
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<ul><li> Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li></ul>
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:<ul><li> Contemporary work-life balance policies and wellbeing activities</li><li> Comprehensive private medical care options</li><li> Safety net of life insurance and disability programs</li><li> Tailored financial programs</li><li> Additional elected or voluntary benefits</li></ul>
#LI_Onsite
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Digital Technology End User Support Specialist

Tenex.Ai

<div>About Tenex: TENEX.AI is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. We&rsquo;re a fast growing startup backed by industry experts and top tier investor Andreessen Horowitz. As an early employee, you&rsquo;ll play a meaningful role in defining and building our culture. Get in on the ground floor. We&rsquo;re a small but well-funded team that just raised a substantial round &ndash; joining now comes with limited risk and unlimited upside. We are rapidly growing and seeking top talent to join our mission of revolutionizing the cybersecurity landscape.<h3 class="jobSectionHeader">
The Opportunity: The People Operations Specialist is essential for maintaining smooth and efficient organizational operations and delivering comprehensive support throughout the employee lifecycle. This multi-faceted role is key to both the new and current employee experience. The specialist serves as the main point of contact for new hires and manages the office environment.</h3>
People Operations<ul><li>
Maintain and update employee data in the HRIS, ensuring accuracy, confidentiality, and compliance with all employment regulations.</li><li>
Support benefits administration, open enrollment, and leave management (FMLA, PTO, etc.).</li><li>
Ensure compliance with federal, state, and local labor laws, including required postings and policy adherence.</li><li>
Partner with leadership to improve People Operations processes, communication, and employee engagement initiatives.</li></ul> 
Onboarding &amp; New Hire Experience<ul><li>
Own the new hire lifecycle from offer acceptance through the first 90 days, creating a seamless and engaging onboarding journey.</li><li>
Coordinate all pre-employment activities (background checks, I-9s, new hire paperwork).</li><li>
Manage IT and workspace setup, equipment distribution, and system access in partnership with IT.</li><li>
Deliver a high-touch, consistent New Hire Orientation and ensure smooth integration into company culture.</li><li>
Serve as the primary point of contact for onboarding questions from new hires and hiring managers.</li></ul> 
Office Management &amp; Operations<ul><li>
Oversee day-to-day operations of the Overland Park office, ensuring a clean, safe, and efficient workspace.</li><li>
Manage vendor relationships (e.g., facilities, catering, supplies, cleaning, maintenance).</li><li>
Administer security badges, visitor access, and office safety procedures.</li><li>
Coordinate onsite meetings, team gatherings, and company events.</li><li>
Manage office inventory and ensure availability of food, beverages, and supplies.</li><li>
Coordinate and manage daily lunch orders, including catered or individual meal options, to ensure a positive and consistent in-office experience.</li></ul>
Required<ul><li>
3+ years of progressive experience in a blended role covering People Operations and New Employee onboarding.</li><li>
Proven ability to handle sensitive and confidential information with discretion.</li><li>
Exceptional organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li><li>
Strong interpersonal and written/verbal communication skills.</li></ul>
Preferred<ul><li>
Experience working in a high-growth company, technology, or cybersecurity environment.</li><li>
Experience in a role with direct new employee onboarding responsibility.</li><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li></ul>
Why Join Us?<ul><li>
Opportunity to make a significant impact on the security posture of TENEX and its customer base.</li><li>
Work with cutting-edge AI capabilities and technologies with a driven and passionate team.</li></ul></div>

People Operations Specialist

LeadingEdge HR Solutions

<div>
 
 Job Title: Application Support Specialist
 
 
 
 
 Location: Bahrain (On-site)
 
 
 
 
 Budget= under 1300BHD (Onsite) based on skills and qualifications
 
 
 
 
 Contract: 6 Months (Extendable)
 
 
 
 
 Skils: Kubernetes and Database Especially SQL is essential, Problem identifying
 
 
 
 
 Summary
 
 
 
 Our Client is hiring an experienced
 
 Application Support Specialist
 
 to manage, troubleshoot, and optimize banking and cloud-based systems. Candidates must have problem diagnosis skills
 
 to identify where the problem occur.
 
 Thus the role requires strong technical expertise across T24, Kubernetes, SQL, and Oracle Integration Cloud (OIC). Candidates with prior experience in banking or fintech will be preferred.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and troubleshoot application performance and stability to minimize downtime.
 </li>
 <li>
 Perform log analysis using tools such as ELK Stack or Splunk to identify root causes and improve system reliability.
 </li>
 <li>
 Use correlation IDs and timestamps to trace transaction flows across microservices and integration layers.
 </li>
 <li>
 Execute regular patch deployments for core banking applications (T24) and infrastructure components (SQL, Kubernetes).
 </li>
 <li>
 Coordinate with vendors and internal teams for application updates and security patches.
 </li>
 <li>
 Provide support and maintenance for T24 Core Banking System including environment management and module troubleshooting.
 </li>
 <li>
 Manage and optimize application deployments using Kubernetes and SQL databases.
 </li>
 <li>
 Support and troubleshoot integrations through Oracle Integration Cloud (OIC).
 </li>
 <li>
 Maintain security protocols, including access management, VPNs, and compliance standards.
 </li>
 <li>
 Ensure all technical and operational tasks align with organizational governance and quality requirements.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 3-5 years of experience in Application Support or IT Operations.
 </li>
 <li>
 Proven hands-on experience with T24, Kubernetes, SQL, and OIC.
 </li>
 <li>
 Proficiency with log aggregation and analysis tools such as ELK Stack or Splunk.
 </li>
 <li>
 Strong problem-solving, analytical, and communication skills.
 </li>
 <li>
 Experience in the banking or fintech industry is a Must
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Certifications in Kubernetes (CKA/CKAD), SQL, or Oracle Cloud.
 </li>
 <li>
 Previous experience in GCC financial institutions or related projects.
 
 
 
 </li>
 </ul>
 
 Apply now:
 
 [talent@leadingedge.plus]
 
 
 
 WhatsApp Channel:
 
 [https://whatsapp.com/channel/0029Vas3yCCC1Fu4DaeXRV27]
</div>

Application Support Specialists _ Kubernetes

Join Parachute

<div><h3 class="jobSectionHeader">Description</h3><div> 

Who We Are</div><div>
 
Our mission is to help the world gain access to more plasma. Powered by technology and compassionate design, Join Parachute has reimagined the plasma donation experience into one that is easier and friendlier &ndash; one donation at a time.</div><div>
 
We&rsquo;ve grown from 2 to 33+ operations in less than three years - and we&rsquo;re just getting started! Join us as we build an organization that is as innovative behind the scenes as it is in the donor experience. 
</div><div>
 
What You&rsquo;ll Do</div><div>
As an People Operations Specialist you&rsquo;ll play a critical role in supporting the core operations of our people systems and processes. You&rsquo;ll own key responsibilities that keep our 650+ people (and growing!) workforce running smoothly. This role is ideal for someone who thrives on detail, consistency, and service excellence within a fast-moving environment.</div> 
<h3 class="jobSectionHeader">
Key Responsibilities</h3><div> 

HRIS System Configuration &amp; Management</div><ul>
<li>Maintain and configure employee records and workflows within Dayforce</li>
<li>Partner with internal teams to ensure accuracy and integrity of HR data.</li>
<li>Troubleshoot and resolve system issues and user requests.</li>
</ul><div>
 
Onboarding</div><ul>
<li>Run our weekly new hire onboarding and find opportunities to improve it</li>
<li>Own the systems-level onboarding process, ensuring all system setup, required documentation, and full access provisioning for a smooth and efficient employee experience.</li>
</ul><div>Compliance Administration</div><ul>
<li>Manage routine compliance items, such as unemployment notices, employment verifications, and document retention.</li>
<li>Maintain organized digital records and ensure adherence to company and legal requirements</li>
</ul><div>Worker&rsquo;s Compensation Support</div><ul>
<li>Assist in claims management and reporting.</li>
<li>Communicate with employees, managers, and insurance representatives to ensure timely resolutions.</li>
</ul><div>
 
Service Desk Assignments</div><ul><li>
Handle basic service desk tickets related to HR tasks, such as Dayforce password resets, voluntary resignation processing, and employment verification requests.</li></ul><div>
Year-End Close</div><ul><li>
Support W2 review, imputed income verification, and ensure smooth completion of year-end HRIS activities.</li></ul><div></div><h3 class="jobSectionHeader"> 
Who You Are 
</h3> 
<ul><li>Organized &amp; Detail-Oriented: You have a sharp eye for accuracy</li>
<li>System-Savvy: You&rsquo;re comfortable setting up, navigating, and improving HRIS systems and learning new tools quickly</li>
<li>Dependable: You handle confidential information with integrity and professionalism</li>
<li>Growth-Minded: You are focused on making things better, including process improvement and your own growth</li>
<li>People-Centered: You approach each task with a focus on helping employees and supporting HR operations, collaborating with cross-functional teams with clear, timely communication.</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3> 
<ul>
<li>
Competitive compensation</li>
<li>Medical, Dental, and Vision insurance</li>
<li>Paid time off and company-paid holidays</li>
<li>Career growth opportunities within a fast-scaling organization</li></ul><div></div><h3 class="jobSectionHeader"> 
About Join Parachute</h3><div>
Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. 
</div><div>Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there&rsquo;s a severe plasma shortage, which is impacting patients&rsquo; access to these life-saving treatments.</div></div>

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