it operations specialist

IAI Solution

<p><b>Experience:</b> 1&ndash;3 Years</p><p><b>Location:</b> Kormangala, Bangalore, India</p><p><b>About Us:</b> <b>BIG AIR LAB (https://www.bigairlab.com/) </b>is a cutting-edge AI startup dedicated to pioneering transformative solutions in enterprise automation and predictive analytics, challenging the status quo, and building the future of intelligence through innovative technology and a relentless pursuit of excellence. We need a highly organized and proactive individual to ensure flawless execution of our essential HR administrative and operational functions.</p><p><b>Why Join BIG AIR LAB?</b></p><ul><li><b>Shape the Future:</b> Work at the forefront of Artificial Intelligence, contributing to a company that is challenging the status quo and redefining industry standards.</li><li><b>Direct Impact:</b> This role is essential to our daily efficiency. You won't just be processing paperwork&mdash;you'll be building the foundation for our rapid growth and supporting every employee directly.</li><li><b>Grow with Us:</b> Experience the energy of a high-growth startup. We offer unparalleled opportunities for learning, professional development, and expanding your skill set across HR and Operations.</li><li><b>Startup Culture:</b> Join a passionate, collaborative, and fast-moving team that values innovation, speed, and ownership.</li></ul><p><b>Role Overview</b></p><p>The HR &amp; IT Operations Associate will be the engine room of our People function, responsible for the efficient and compliant execution of daily HR administrative and operational processes. This role requires precision, attention to detail, and the ability to thrive in a fast-paced, high-growth technology environment.</p><p><b>Key Responsibilities</b></p><p>1. HR Administration, Data &amp; Compliance</p><ul><li>Maintain the integrity of all employee records within the HRIS, ensuring data is accurate for hires, changes, and terminations.</li><li>Own the end-to-end administration of Attendance tracking, Leave Management, and the generation of associated reports.</li><li>Handle all record keeping and compliance documentation for the Internship program.</li><li>Process and track documentation related to statutory compliance, including basic liaison for EPFO Passbook data and general labor law requirements.</li><li>Manage employee lifecycle paperwork, including preparing contracts, NDAs, and internal communication.</li></ul><p>2. Employee Onboarding &amp; Operations Support</p><ul><li>Execute comprehensive onboarding tasks, including background checks, initial paperwork, IT setup coordination, and the preparation/distribution of joining kits.</li><li>Handle all aspects of offboarding, including exit paperwork and coordination of asset retrieval.</li><li>Serve as the key processor for employee support logistics, including processing relocation assistance and reimbursement claims.</li><li>Administer employee benefits and programs, including support for insurance enrollment and basic benefits inquiries.</li><li>Manage invoicing, vendor relations, and other ad hoc HR operations tasks as required to maintain smooth business continuity.</li></ul><p>3. Reporting and Auditing</p><ul><li>Generate routine HR reports and metrics (e.g., headcount, turnover, leave usage) for management review.</li><li>Ensure all personnel files (digital and physical) are organized and maintained in compliance with privacy regulations.</li></ul><p><b>Required Qualifications</b></p><ul><li>2&ndash;3 years of dedicated experience in an HR Administrator, HR Assistant, or Operations Support role, preferably within the startup sector.</li><li>Proven proficiency with at least one modern HR Information System (HRIS) for data management and reporting.</li><li>Exceptional organizational skills and demonstrated ability to manage high-volume administrative tasks with high accuracy.</li><li>Strong verbal and written communication skills, with a professional and discreet approach to handling sensitive employee information.</li><li>A proactive, &quot;get-it-done&quot; attitude and the ability to adapt quickly in a dynamic, rapidly changing work environment.</li></ul><p><b>Competitive Benefits</b></p><ul><li>Highly competitive salary package with performance-based incentives.</li><li>Health &amp; Wellness coverage</li><li>Work-Life Balance with Generous Paid Time Off (PTO) package.</li><li>Excellent Work Culture</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;300,000.00 - &#8377;450,000.00 per year</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Ability to commute/relocate:</p><ul><li>Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Your Current CTC?</li><li>Your Expected CTC?</li><li>Can you join immediately?</li></ul><p>Experience:</p><ul><li>HR Operations: 2 years (Required)</li></ul><p>Work Location: In person</p>

HR & IT Operations Specialist

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>About this Role</b></h2>
</div><div><p>
As an IT Operations Specialist &ndash; Process &amp; Networking, you will be responsible for the secure and efficient delivery of firewall rules across global (GIANT) and local (Secure Change) sites within the VFCZ IT environment. This includes routing validation, rule testing, troubleshooting, and ensuring compliance with GIANT guidance. The role also involves documentation, reporting, and continuous improvement of firewall rule processes, while aligning with security standards and operational requirements.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who are you</b></h2>
</div><div><p>
You are a detail-oriented and collaborative professional with a strong foundation in firewall rule management and network routing. You bring over five years of experience in network security or infrastructure operations, and you are proficient in using rule management tools such as GIANT and Secure Change. You are committed to maintaining high standards of compliance and documentation, and you thrive in cross-functional environments.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you will do</b></h2>
</div><div><ul><li>Deliver and validate firewall rules for both global (GIANT) and local (Secure Change) environments.</li><li>
Perform routing checks and raise requests to resolve potential network issues.</li><li>
Test firewall rules and troubleshoot connectivity or access problems.</li><li>
Define and maintain GIANT guidance for rule creation and governance.</li><li>
Regularly review and clean up GIANT configurations based on defined standards.</li><li>
Document rule changes, approvals, and implementation steps.</li><li>
Generate reports on rule delivery status, exceptions, and compliance.</li><li>
Collaborate with network, security, and application teams to ensure rule accuracy and relevance.</li><li>
Use relevant tools and platforms required for GIANT rule delivery and validation.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What skills you need</b></h2>
</div><div><ul><li>Strong understanding of firewall rule management and network routing principles.</li><li>
Experience with GIANT and Secure Change platforms or similar global rule delivery systems.</li><li>
Ability to troubleshoot firewall-related issues across complex environments.</li><li>
Familiarity with rule testing methodologies and validation workflows.</li><li>
Knowledge of network security standards and compliance practices.</li><li>
Experience in documenting technical processes and generating operational reports.</li><li>
Strong analytical and problem-solving skills with attention to detail.</li><li>
Effective communication and collaboration across cross-functional teams.</li><li>
5+ years of experience in firewall rule delivery, network security or infrastructure operations.</li><li>
Proficiency in routing protocols, firewall technologies and rule testing procedures.</li><li>
Ability to interpret and apply security policies in rule creation.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What skills you will learn</b></h2>
</div><div><ul><li>Advanced observability techniques and tools.</li><li>
Enhanced cross-functional collaboration in global IT environments.</li><li>
Strategic thinking and solution-oriented approaches to rule governance.</li><li>
Exposure to global compliance frameworks and security standards.</li><li>
Continuous improvement methodologies in firewall rule management.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
About VOIS</b></h2>
</div><div><p>
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.<br>
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group&rsquo;s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.<br>
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.<br>
#VOIS #BeUnrivalled #CreateTheFuture</p></div></div><div><div><h2 class="jobSectionHeader"><b>
About Vodafone</b></h2>
</div><div><p>
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.<br>
As part of our global family, whether that's Vodafone, Vodacom or VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Short Description</b></h2>
</div><div><p><b>
Follow us on LinkedIn and Stay connected. Follow here:</b> https://www.linkedin.com/company/vois/<br>
<b>You can also chat with our employees to learn more about our projects:</b> https://lnkd.in/dpkrcvR2</p></div></div></div></div>

Manager_IT Operations Specialist - Process & Networking_Pune

ADB Safegate

<div><div><div><div><div>Contract Type: Permanent
</div></div></div></div><div><div><div><div>Job Location: UAE - Dubai
</div></div></div></div><div><div><div><div><p><b>Smarter, Better, Now.
</b></p><p><b>ADB SAFEGATE&rsquo;s </b>functional teams are integral to <b>powering innovation </b>and ensuring <b>operational excellence </b>across the organization.<br>
</p><p><br>
<b>The Opportunity
</b></p><p>The Service Specialist &ndash; IT Operations is responsible for ensuring the smooth and efficient functioning of IT systems and services within the organization. This role focuses on providing high-quality technical support, maintaining system uptime, and ensuring the resolution of IT-related issues to enhance user experience and business continuity. The Service Specialist will also assist with system monitoring, process improvements, and collaboration with cross-functional teams to support the organization&rsquo;s IT operations.<br>
</p><p></p><p><b>You will make an impact by&hellip;.
</b></p><ul><li>Technical Support:
<ul><li>Provide first-line support for IT-related issues, including hardware, software, network, and system troubleshooting.
</li><li>Respond to and resolve incidents and service requests in a timely and efficient manner.
</li><li>Act as a point of escalation for more complex technical issues, collaborating with senior IT teams when necessary
</li></ul></li><li>System Monitoring and Maintenance:
<ul><li>Monitor IT systems and applications to ensure performance and availability.
</li><li>Perform routine maintenance tasks, including updates, patches, and backups, to maintain system integrity.
</li><li>Identify and address potential system vulnerabilities and inefficiencies.
</li></ul></li><li>Service Management:
<ul><li>Utilize IT service management tools to log, track, and document incidents, service requests, and resolutions.
</li><li>Ensure adherence to service level agreements (SLAs) and organizational standards.
</li><li>Contribute to the development and maintenance of IT support documentation and knowledge bases.
</li></ul></li><li>Process Improvement:
<ul><li>Analyze recurring issues and recommend process improvements to enhance IT service delivery.
</li><li>Collaborate with IT operations teams to implement automation and streamline workflows.
</li></ul></li><li>Collaboration and User Training:
<ul><li>Work closely with cross-functional teams to understand their IT needs and provide solutions.
</li><li>Deliver training and guidance to users on IT tools, systems, and best practices.
</li></ul></li><li>Project Support:
<ul><li>Participate in IT projects, including system upgrades, migrations, and new technology implementations.
</li>Provide technical expertise and support during project rollouts.<br>
<li>
</li></ul></li></ul><p></p><p><b>The talent we want to inspire has...
</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
</li><li>Proven experience in IT support or IT operations roles.
</li><li>Familiarity with IT service management tools and processes (e.g., ITIL framework)
</li><li>Hands-on experience with troubleshooting hardware, software, and network issues.
</li><li>Proficiency with operating systems (Windows, Linux, macOS) and common office applications.
</li><li>Knowledge of network protocols, cloud services, and virtualization technologies.
</li><li>Basic understanding of cybersecurity principles and practices.
</li><li>Fluency in English required.
</li><li>Ability to work independently and collaboratively in a fast-paced environment.
</li><li>Strong customer service orientation and interpersonal skills.
</li>Certification in MS 365 is a plus.<br>
<li>
</li></ul><p></p><p><b>What's on offer
</b></p><ul><li>A dynamic and challenging environment that encourages growth and learning.
</li><li>Opportunities to shape the future of our industry and make a significant impact on our company's business,
</li><li>A collaborative culture that values innovation, integrity, and inclusivity.
</li>Competitive compensation packages, including health benefits etc.<br>
<li>
</li></ul><p><br>
If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!
</p><p>What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/<br>
</p></div></div></div></div><p></p><div><div><p>ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.
</p></div></div><div><div><div><div>Req Id: 1133</div></div></div></div></div>

IT Operations Service Specialist

Golf Saudi

<div>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Support day-to-day IT operations, ensuring system availability and performance.
  </li>
  <li>
   Maintain user accounts, access permissions, and adherence to IT security protocols.
  </li>
  <li>
   Support in hardware and software inventory, ensuring timely updates and replacements.
  </li>
  <li>
   Collaborate with infrastructure and cybersecurity teams to implement system enhancements.
  </li>
  <li>
   Conduct regular checks on system logs and ensure data backup and recovery procedures are executed properly.
  </li>
  <li>
   Receive, log, and prioritize IT support tickets based on severity and impact.
  </li>
  <li>
   Provide Level 1 technical support, diagnosing and resolving basic hardware, software, and network issues.
  </li>
  <li>
   Document incidents, troubleshooting steps, and resolutions for knowledge sharing.
  </li>
  <li>
   Support in Conduct end-user training sessions to promote awareness of IT systems and tools.
  </li>
  <li>
   Track and analyse support requests to identify recurring issues and propose preventive measures.
  </li>
  <li>
   Participate in IT audits and provide required documentation.
  </li>
  <li>
   Contribute to service improvement initiatives aimed at reducing downtime and enhancing user satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
  </li>
  <li>
   0-2 years of experience in IT operations or helpdesk roles.
  </li>
  <li>
   Experience supporting multi-site or corporate environments is an advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Competencies:
  </strong>
 </p>
 <ul>
  <li>
   IT Operations &amp; Infrastructure Support
  </li>
  <li>
   User Support &amp; Troubleshooting
  </li>
  <li>
   Network Administration Basics
  </li>
  <li>
   Hardware &amp; Software Management
  </li>
  <li>
   System Monitoring &amp; Reporting
  </li>
 </ul>
</div>


IT Operations & Helpdesk Specialist

DAR AL BURAQ DELIVERY SERVICES LLC

<p><b>Job Title: </b>Operations Specialist cum IT Specialist</p><p><b>Employment Type:</b> Full-Time<br/><b>Department:</b> Operations &amp; IT<br/><b>Reports To:</b> Operations Manager / IT Lead</p><p><b>About Us</b></p><p>Dar Al Buraq Delivery Services LLC is a dynamic and fast-growing organization committed to operational excellence and digital innovation. We believe in empowering our teams with the tools and autonomy to drive meaningful impact across departments. If you're a versatile problem-solver who thrives at the intersection of business operations and technology, we want to hear from you!</p><p><b>Role Overview</b></p><p>We&rsquo;re seeking a highly organized and tech-savvy professional to join our team as an <b>Operations Specialist cum IT Specialist</b>. This hybrid role is ideal for someone who can streamline business processes while managing IT systems and support. You&rsquo;ll play a key role in optimizing workflows, supporting cross-functional teams, and ensuring our digital infrastructure runs smoothly.</p><p><b>Key Responsibilities</b></p><p><b>Operations</b></p><ul><li>Monitor and improve day-to-day business processes across departments</li><li>Assist in logistics, procurement, customer/vendor coordination, and inventory management</li><li>Prepare reports, dashboards, and documentation for operational efficiency</li><li>Support compliance, audits, and internal controls</li><li>Collaborate with finance and HR teams to ensure smooth administrative operations</li></ul><p><b>IT Support</b></p><ul><li>Provide first-level technical support for hardware, software, and network issues</li><li>Manage user accounts, access controls, and system configurations</li><li>Maintain and troubleshoot office IT infrastructure (printers, routers, workstations)</li><li>Coordinate with external IT vendors and service providers</li><li>Assist in implementing and maintaining ERP systems, cloud tools, and cybersecurity protocols</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, or related field</li><li>2+ years of experience in operations, IT support, or a hybrid role</li><li>Strong understanding of business workflows and IT systems</li><li>Proficiency in Microsoft Office Suite, Google Workspace, and basic networking</li><li>Experience with ERP systems (e.g., SAP, Oracle, ERPNext) is a plus</li><li>Excellent communication, problem-solving, and multitasking skills</li><li>Ability to work independently and manage cross-functional priorities</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and performance bonuses</li><li>Professional development and training opportunities</li><li>A collaborative and inclusive work culture</li><li>Health insurance and wellness benefits</li></ul><p><b>How to Apply</b></p><p>Apply through Indeed and share your resume and a brief cover letter. We look forward to learning how you can contribute to our mission!</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Experience:</p><ul><li>Operations Specialist: 2 years (Required)</li><li>IT specialist: 1 year (Required)</li></ul><p>Language:</p><ul><li>Urdu/ Hindi (Required)</li></ul>

Operation Specialist cum IT Specialist

YUTONG QATAR QFZ LLC

<p>Yutong Qatar QFZ LLC ,as a subsidiary of Yutong Bus Co., Ltd, a globally leading manufacturer of buses and coaches, we bring decades of expertise and cutting-edge technology to the bus and coach Industry</p><p>IT Specialist plays a critical role in managing and maintaining the company&rsquo;s IT infrastructure, ensuring smooth and efficient technology operations across the departments. This role involves overseeing the installation, configuration, troubleshooting, and maintenance of software, hardware, and networks used within the company&rsquo;s operational processes. The IT Specialist ensures that systems related to production, inventory management, enterprise resource planning (ERP), and employee communication run seamlessly, enabling operational efficiency and reducing downtime. Additionally, they support cybersecurity efforts, data management, and the integration of new technologies to help the company stay competitive and improve productivity. The IT Specialist works closely with other departments, such as administration, operation, and finance, to understand their technology needs and provide appropriate solutions. They may also be involved in vendor management, ensuring that external tech solutions meet the company&rsquo;s standards and requirements.</p><p>Job Type: Full-time</p><p>Pay: From QAR7,500.00 per month</p><p>Application Question(s):</p><ul><li>Do you Have proven experience in managing production processes, quality control, and supply chain management.</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>IT  in operations management : 4 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul>

IT Specialist

Teamficient

<p><b>Location:</b> Remote<br/><b>Employment Type:</b> Full-Time | 24/7 Support Environment<br/><b>Compensation:</b> $750 &ndash; $1000 USD per month (based on experience)</p><p><b>About the Role</b></p><p>We are looking for an experienced <b>IT Operations &amp; Security Specialist</b> to support and enhance our global IT infrastructure. This role ensures secure, reliable, and compliant operations within a 24/7 environment.</p><p>You&rsquo;ll take a hands-on approach to system monitoring, incident management, and security operations, while working within industry-standard frameworks such as <b>SOC, NIST, and CIS Controls</b>. The ideal candidate is detail-oriented, technically strong, and proactive in improving IT processes and controls.</p><p><b>Key Responsibilities</b></p><ul><li>Monitor and maintain IT systems, infrastructure, and security tools in a 24/7 operational environment.</li><li>Manage and optimize <b>SIEM, EDR, and endpoint security</b> platforms.</li><li>Perform <b>incident detection, triage, escalation, and resolution</b> to minimize downtime and ensure business continuity.</li><li>Implement and enhance <b>operational playbooks and security controls</b> aligned with industry standards (SOC, NIST, CIS).</li><li>Conduct <b>risk assessments, compliance reviews, and internal audits</b> to maintain high security posture.</li><li>Track and report key <b>operational metrics</b> (uptime, MTTR, SLA compliance).</li><li>Collaborate with internal IT, operations, and vendor teams to maintain reliability and service quality.</li><li>Contribute to <b>automation and process optimization</b> initiatives (e.g., scripting, SOAR tools).</li></ul><p><b>Preferred Skills and Experience</b></p><ul><li>Familiarity with <b>ISO 27001, GDPR, or HIPAA</b> compliance frameworks.</li><li>Experience with <b>cloud environments</b> (AWS, Azure, or Google Cloud).</li><li>Scripting or automation experience using <b>Python, PowerShell</b>, or similar tools.</li><li>Understanding of <b>network and endpoint security principles</b>.</li><li>Strong troubleshooting, analytical, and documentation skills.</li></ul><p><b>Requirements</b></p><ul><li>4&ndash;6 years of experience in <b>IT Operations and/or Security</b> roles.</li><li>Strong understanding of <b>SOC, NIST, and CIS</b> frameworks.</li><li>Hands-on experience with <b>SIEM, firewalls, IDS/IPS, EDR</b>, and cloud security tools.</li><li>Relevant certifications preferred (e.g., <b>CompTIA Security+, SSCP, CEH, ITIL</b>).</li><li>Excellent communication skills and ability to collaborate in a <b>remote, fast-paced team environment</b>.</li></ul><p><b>What We Offer</b></p><ul><li>100% <b>remote work</b> environment with global exposure.</li><li>Opportunity to work with <b>international IT and cybersecurity teams</b>.</li><li>Professional growth and learning opportunities in a compliance-driven environment.</li><li>Competitive compensation based on experience and skill level.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs200,000.00 - Rs280,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience managing 24/7 operations/security teams?</li><li>How familiar are you with SOC, NIST, and CIS frameworks?</li><li>Indicate the security tools you have hands-on experience</li><li>Are you familiar with compliance standards such as ISO 27001, GDPR, HIPAA, or similar regional regulations?</li><li>Do you have experience with scripting/automation (Python, PowerShell, or SOAR tools)?</li><li>How much is your expected salary in USD?</li></ul><p>Experience:</p><ul><li>IT operations &amp; security: 6 years (Required)</li></ul>

IT Operations and Security Specialist

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