it operations specialist

PALMS AGRO PRODUCTION

<div><div>Responsibilities:</div><ul><li>
 Provide technical support for end-user devices and standard applications</li><li>
 Troubleshoot hardware, software, and connectivity issues</li><li>
 Handle IT incidents and service requests within defined SLAs</li><li>
 Monitor daily IT operations and ensure service availability</li><li>
 Support LAN/Wi-Fi connectivity and basic network issues</li><li>
 Monitor and manage basic server operations as assigned</li><li>
 Monitor backup processes and report any failures</li><li>
 Maintain IT assets inventory and device lifecycle tracking</li><li>
 Prepare and configure devices for new users (onboarding)</li><li>
 Ensure endpoint security policies and updates are applied</li><li>
 Maintain documentation and prepare periodic IT reports</li><li>
 Coordinate with vendors and assist in IT-related tasks and projects</li></ul><div>
Requirements:</div><ul><li>
 Bachelor&rsquo;s degree in IT or related field (or equivalent experience)</li><li>
 2&ndash;5 years of experience in IT operations or a similar role</li><li>
 Good knowledge of Windows OS and common business applications</li><li>
 Basic understanding of networking and troubleshooting</li><li>
 Experience with user support, devices, and IT operations</li><li>
 Fluency in English is required</li><li>
 The Hindi language is an advantage</li><li>
 Experience in a GCC environment is preferred</li><li>
 Good communication and problem-solving skills</li></ul></div>

IT Operations Specialist

Immentia

Company DescriptionImmentia is a leading provider of comprehensive HR and recruitment services aimed at driving business growth and operational efficiency. Specializing in talent acquisition, HR outsourcing, and workforce management solutions, we cater to both startups and established enterprises. With expertise in executive recruitment, bulk hiring, and customized HR consulting, we connect top talent with the right opportunities. Headquartered in Pakistan and expanding globally, Immentia is dedicated to fostering trust, delivering value, and ensuring outstanding experiences for clients and candidates.Role DescriptionThis is a full-time, on-site role based in Islamabad for an IT Operations Specialist. The role involves managing day-to-day IT operations, providing technical support to ensure smooth functioning of systems, and troubleshooting hardware and software issues. Responsibilities also include network administration, maintenance of IT infrastructure, and assisting in the implementation of IT policies and procedures to ensure operational efficiency.Qualifications<ul><li>Proficiency in IT Operations and general Information Technology principles and systems</li><li>Strong Troubleshooting and Technical Support skills to resolve hardware and software issues effectively</li><li>Experience in Network Administration, including configuration, management, and maintenance</li><li>Ability to implement and adhere to IT policies and procedures</li><li>Strong problem-solving skills and attention to detail</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field</li><li>Prior experience in a similar role is an advantage</li><li>Good communication and teamwork skills</li></ul>Work Location: In person

IT Operations Specialist (Male + Female)

袁记云饺 YUEN KEE DUMPLING

Job Responsibilities<ul><li>Managing internal IT operations (hardware, software, and end-user support)</li><li>Collaborating with software teams to support technical processes</li><li>Analyzing system and application issues and managing resolution processes</li><li>Researching new technologies and developing appropriate solutions</li><li>Responding to user requests in a timely and effective manner</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Engineering, Electrical &amp; Electronics Engineering, or related fields</li><li>2&ndash;5 years of relevant professional experience</li><li>Strong analytical thinking and problem-solving skills</li><li>High motivation for research, learning, and solution development</li><li>Responsible and disciplined work approach</li><li>Basic knowledge of systems, networking, and software</li><li>Experience in technology companies or startup environments</li><li>Familiarity with Cloud, DevOps, or backend processes</li></ul>Job Type: Full-timePay: 60,000.00TRY - 100,000.00TRY per monthExperience:<ul><li>IT Operation Specialist: 3 years (Required)</li></ul>Work Location: Hybrid remote in Istanbul

IT Specialist (Software & Operational IT)

nLeague

<div>
 
 Job Id: 799504
 
 
 
 
 IT Field Services Support
 
 
 
 
 Location: On-site, 1200 E Washington St, Mount Pleasant, IA 52641
 
 
 
 
 Client: IA DOM
 
 
 
 
 Duration: 03+ Months
 
 
 
 
 Job Description
 
 
 
 The Iowa Department of Corrections (MPCF) is seeking an experienced, service‑focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. On-site presence is mandatory.
 
 
 
 This is not a remote or hybrid position. On‑site presence is mandatory.
 
 
 
 <ul>
 <li>
 Work location 1200 E Washington St, Mount Pleasant, IA 52641
 </li>
 <li>
 Candidates must reside within a reasonable daily driving distance of Mount Pleasant, Iowa.
 </li>
 <li>
 Do not submit candidates with backgrounds primarily in development, cybersecurity, systems analysis, or network engineering; this is a hands-on operational IT role.
 
 
 </li>
 </ul>
 The Iowa Department of Corrections (MPCF) is seeking an experienced, service‑focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. This role supports a user community of more than 1,500 individuals, including over 280 staff and approximately 1,200 incarcerated individuals. The contractor will serve as the primary on‑site technical resource for hardware, software, security systems, network operations, and user support across multiple secured environments. 4 weeks of CERT training in Des Moines required.
 
 
 
 Key Responsibilities
 
 
 
 
 Technical Systems Support
 
 
 
 <ul>
 <li>
 Provide installation, imaging, configuration, and maintenance for PCs, servers, switches, security systems, cameras, wireless systems, VoIP/phone systems, kiosks, OffNet systems, email, II TV systems, and related technologies.
 </li>
 <li>
 Troubleshoot and resolve technical issues involving PCs, switches, wireless equipment, PDAs, and safety/security devices.
 </li>
 <li>
 Perform hardware replacements, cabling, fiber optic work, wireless deployment, switch maintenance, and fiber management.
 </li>
 <li>
 Support door controls, security cameras, recording systems, and safety equipment technologies.
 </li>
 <li>
 Maintain accurate device and inventory records.
 </li>
 <li>
 Collaborate with the ITS4 on system operations, maintenance, and complex issue resolution.
 </li>
 <li>
 Operations &amp; Help Desk
 </li>
 <li>
 Serve as the primary technical contact for MPCF users regarding hardware and software issues.
 </li>
 <li>
 Provide high‑quality customer service to staff, incarcerated individuals, and critical stakeholders.
 </li>
 <li>
 Create, monitor, and complete work orders; perform root‑cause analysis and implement solutions.
 </li>
 <li>
 Set up new user computer accounts and ensure appropriate access levels based on work location and security requirements.
 </li>
 <li>
 Apply strong communication skills and Core Correctional Practices (CCP) in all user interactions.
 </li>
 <li>
 Assist in operational issue resolution while ensuring compliance with DoIT, DOC, and MPCF policies.
 
 
 </li>
 </ul>
 
 Project Planning &amp; Implementation
 
 
 
 <ul>
 <li>
 Partner with the Associate Warden of Administration and ITS4 to gather requirements, plan, test, and implement technology projects.
 </li>
 <li>
 Support projects involving servers, databases, switches, applications, new technologies, hardware configurations, and systems upgrades.
 </li>
 <li>
 Apply technical competencies and industry best practices to optimize operational efficiency and productivity.
 
 
 </li>
 </ul>
 
 General Expectations
 
 
 
 <ul>
 <li>
 Graduation from a four-year college or university
 </li>
 <li>
 Demonstrate working knowledge of computers, networking, wireless, fiber optics, security hardware, recording systems, safety systems, phone systems, and related communication technologies.
 </li>
 <li>
 Collaborate effectively with facility leadership, co‑workers, end users, and external partners.
 </li>
 <li>
 Ensure adherence to all security regulations, life‑safety guidelines, and compliance standards.
 </li>
 <li>
 Conduct data analysis to understand operational needs and implement practical solutions.
 </li>
 <li>
 Participate in training to remain current with emerging technologies.
 </li>
 <li>
 Move, install, and configure computer hardware as required.
 </li>
 </ul>
</div>

IT Field Support Specialist

Gims Consulting SRL

Junior Tech Operations, Customer Support &amp; AI Automation SpecialistFull-time Position &ndash; Office-based &ndash; IslamabadWe are currently hiring four talented, motivated and versatile professionals to join our growing international operations team in our Islamabad office.This is not a typical support position. It is an opportunity to work with modern technologies, AI systems, automation tools and international operations, while building strong technical expertise and real long-term career opportunities.You will work in a professional and comfortable office environment, equipped with modern tools, structured workflows and an international operational framework.Our company operates internationally in digital services, hospitality platforms and automated customer systems. We are building advanced operational systems powered by automation, AI tools and modern cloud technologies.We are therefore looking for individuals who are curious, intelligent and motivated to grow, and who want to develop real expertise in modern operational technologies.This role combines customer support, troubleshooting, technical platform operations, automation systems, AI tools, booking and concierge services, administrative coordination and digital communication, in close collaboration with management and technical teams.Candidates must demonstrate solid experience with modern AI tools and automation technologies, with a minimum of two years of practical experience using AI systems for productivity, automation, reporting, data analysis and operational optimization.One of the long-term objectives of this team is to help design and operate one of the most advanced AI-driven reservation and concierge platforms, supporting hosting operations and automated customer services.Our operations run 24 hours a day, seven days a week, therefore the team operates with rotating shifts to ensure continuous support and smooth operations.For motivated candidates, this position offers real long-term career opportunities, including the possibility to grow into technical specialists, automation experts, team leaders or operational trainers.We strongly believe in developing talented people and helping them grow professionally.YOUR ROLECustomer Support &amp; TroubleshootingProvide professional customer support via email, chat and phone communication.Understand customer issues quickly and act as a technical troubleshooter, identifying the root cause of operational or platform problems.Follow support cases until full resolution while maintaining clear and professional communication with customers.Assist customers with booking services, hosting support and concierge requests.Handle operational issues and coordinate solutions internally when required.Maintain a high level of professionalism, patience and problem-solving mindset in all customer interactions.Technical Troubleshooting &amp; Platform OperationsWork with internal digital platforms, operational tools and cloud systems.Perform technical troubleshooting related to:platform issuessystem errorsconnectivity problemsnetwork accessuser account or access issuesUse Linux tools and SSH when required for diagnostics.Escalate complex technical problems to developers or IT teams when necessary.Monitor internal systems and identify potential operational issues before they impact customers.AI, Automation &amp; ProductivityA key objective of this role is to help improve operational efficiency through modern AI tools and automation technologies.Use AI tools to improve operational workflows and productivity.Automate repetitive tasks such as reports, emails, alerts and internal operational processes.Design structured automation workflows using AI tools, APIs and automation platforms.Research and test new AI tools that can improve productivity and efficiency.Support the development of AI-powered reservation and concierge systems.Help design operational systems that reduce manual work and increase reliability.Experience with prompt engineering, workflow automation and AI productivity tools is considered a strong advantage.Project Management &amp; Process OptimizationCoordinate operational projects using structured task management systems.Design and manage operational workflows and task pipelines.Create and maintain Standard Operating Procedures (SOPs).Document operational systems so they can be replicated, scaled and improved.Simplify complex operational processes through automation and better organization.Data Analysis &amp; ReportingAnalyze operational data and track performance indicators and KPIs.Prepare operational reports and dashboards for management.Support decision-making through clear and structured data analysis.Administrative &amp; Supplier CoordinationAssist management with operational coordination tasks.Prepare requests for quotations and communicate with suppliers.Compare supplier offers and maintain structured documentation.Organize operational files and internal follow-ups.Digital CommunicationSupport online communication and digital platform activities.Assist with social media coordination and digital content organization.Innovation &amp; Continuous ImprovementActively propose improvements to internal systems and workflows.Research modern tools that can improve productivity and efficiency.Contribute ideas related to automation, AI systems and operational optimization.PROFILELanguage &amp; CommunicationExcellent spoken and written English.Candidates must be comfortable communicating professionally through phone, email and chat support.Education &amp; Technical BackgroundBachelor&rsquo;s degree in:Computer ScienceInformation TechnologyNetwork EngineeringSystems Administrationor equivalent practical experience.Relevant fields may include:Information SystemsNetwork and TelecommunicationsSystems and Network AdministrationIT Support and InfrastructureCandidates without a formal degree may still apply if they have strong practical experience in technical support or systems operations.Ideal Professional BackgroundThe most suitable candidates for this role often come from positions such as:Technical Support Engineer (Level 2 or Level 3)Junior Systems AdministratorNetwork TechnicianIT Operations SpecialistTechnical Platform Support EngineerThis position is not a software developer role.We are primarily looking for candidates with strong technical troubleshooting abilities, operational mindset and automation skills, rather than pure programming backgrounds.Technical KnowledgeBasic knowledge of Linux systems.Comfortable using SSH and command-line tools.Understanding of internet and networking fundamentals.Familiarity with cloud tools, SaaS platforms and modern digital systems.AI &amp; Automation ExperienceMinimum two years of experience using modern AI tools and automation technologies.Candidates should be comfortable using AI tools to:automate workflowsgenerate reports and summariesanalyze operational dataimprove productivity and system organizationExperience with workflow automation platforms such as Make, Zapier, API integrations or similar automation tools is considered a strong advantage.In today&rsquo;s market many professionals use AI tools at a basic level, but only a smaller percentage truly know how to design and automate complete workflows.Candidates who have real hands-on experience building automation systems connecting multiple tools and APIs will be highly valued for this role.PERSONAL QUALITIESCurious and eager to learn.Reliable and responsible.Structured and organized.Strong troubleshooting mindset.Solution-oriented approach to problem solving.Strong interest in technology, automation and AI-driven systems.Motivated to build a long-term career in technology and operations.WHAT WE OFFERStable full-time employment contract.Professional and comfortable office environment.Modern equipment and digital tools.Opportunity to work with advanced AI and automation technologies.International work environment.Real career growth opportunities.Possibility to evolve toward technical specialist, automation expert, team leader or trainer roles.Top-performing employees may also participate in designing new operational systems and training future team members.APPLICATION PROCESSCandidates will go through a structured recruitment process including:CV reviewTechnical assessmentInterview with managementIf you are passionate about technology, troubleshooting, customer support, AI and automation, we would love to hear from you.Please send your CV together with a short message explaining your experience with AI tools, automation systems and technical troubleshooting.In your application message, please briefly describe one automation workflow you have built using AI tools or automation platforms.This helps us better understand your practical experience.Job Type: Full-timePay: Rs70,000.00 - Rs140,000.00 per monthWork Location: In person

Junior Tech Operations, Customer Support & AI Automation Specialist

Veterinary Pharmacy

<div>Position Summary

Veterinary Pharmaceutical Solutions (VPS) is seeking an IT Specialist to serve as the primary on-site technology resource for our veterinary compounding pharmacy facility in St. Peter, MN. This role owns day-to-day IT operations, delivers hands-on end user support, and contributes to strategic process improvement and system implementation initiatives. In addition to supporting VPS directly, this individual will participate in a global helpdesk function providing secondary remote support to a sister company, Diamond Animal Health. 


This is a high-ownership, high-visibility role suited for someone who thrives in a fast-paced, collaborative environment, takes initiative without being asked, and can operate as a capable generalist across both operational and project-oriented work. We&rsquo;re looking for someone who listens carefully, asks good questions, and solves problems at the root rather than patching symptoms. If you&rsquo;re driven by curiosity and take ownership instinctively, you&rsquo;ll fit here.

What This Role Offers

Unlike typical IT support roles, this position offers direct ownership of an entire facility&rsquo;s technology environment with meaningful exposure to cross-functional improvement initiatives. You will be the person who keeps VPS running and collaborates directly with leadership to shape how technology evolves here. Success requires strong technical fundamentals, sound judgment, and the ability to translate operational problems into practical solutions. The role is designed with a technical growth path in mind for the right candidate. 

<div>
<div><div><div>Location</div><div> 
On-site &mdash; St. Peter, MN</div></div><div><div> 
Remote Support</div><div> 
Secondary helpdesk support for Diamond Animal Health via global helpdesk function</div></div><div><div> 
Reports To</div><div> 
Director of IT</div></div><div><div> 
Role Environment</div><div> 
Fast-paced, collaborative, ownership-oriented</div></div></div></div> 

Key Responsibilities

End User Support &amp; Daily Operations
<ul><li> Serve as the first point of contact for all IT-related issues at the VPS St. Peter facility</li></ul>
<ul><li> Own the full lifecycle of end user hardware and software &mdash; including procurement coordination, installation, configuration, moves/adds/changes, and ongoing maintenance</li></ul>
<ul><li> Troubleshoot and resolve end user issues efficiently, minimizing downtime across a 30-person operation</li></ul>
<ul><li> Escalate complex issues appropriately while maintaining ownership of resolution</li></ul>
<ul><li> Provide secondary remote IT support for Diamond Animal Health through a shared global helpdesk function</li></ul> 


Vendor &amp; Systems Management
<ul><li> Serve as the local point of contact for third-party vendors</li></ul>
<ul><li> Support SaaS solution providers by triaging end user issues, coordinating escalations, and performing local administration and configuration of systems as required</li></ul>
<ul><li> Maintain working knowledge of supported systems to provide effective first-line support</li></ul>
<ul><li> Document system configurations, vendor contacts, and support procedures to ensure continuity and institutional knowledge</li></ul> 


Project &amp; Process Improvement Support
<ul><li> Support project management activities for strategic IT and business process improvement initiatives</li></ul>
<ul><li> Assist in planning, coordinating, and executing system implementations and technology upgrades</li></ul>
<ul><li> Document processes, configurations, and project outcomes to build institutional knowledge</li></ul>
<ul><li> Partner with business leadership and cross-functional teams to identify technology gaps and recommend practical solutions</li></ul>

Required Qualifications
<ul><li> 1&ndash;3 years of experience in an IT support, helpdesk, or systems technician role</li></ul>
<ul><li> Demonstrated ability to support end users across hardware, software, and network-related issues</li></ul>
<ul><li> Experience with Windows-based environments and standard productivity tools (Microsoft 365)</li></ul>
<ul><li> Strong troubleshooting skills and ability to work independently without day-to-day technical oversight</li></ul>
<ul><li> Clear, professional communication skills &mdash; able to translate technical issues for non-technical staff</li></ul>
<ul><li> Organized, dependable, and able to manage competing priorities in a small-team environment</li></ul> 


Preferred Qualifications
<ul><li> Experience supporting healthcare, pharmaceutical, manufacturing, or similarly regulated environment</li></ul>
<ul><li> Familiarity with helpdesk ticketing systems and remote support tools</li></ul>
<ul><li> Exposure to IT project coordination or process improvement initiatives</li></ul>
<ul><li> Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) or equivalent</li></ul>
<ul><li> CompTIA A+, Network+, or equivalent certification</li></ul> 


Key Skills and Attributes
<div>
<div><div><div>Emotional Intelligence</div><div> 
Reads the room and builds trust quickly, especially with frustrated or non-technical users.</div></div><div><div> 
Curiosity &amp; Continuous Learning</div><div> 
Approaches unfamiliar problems with genuine interest rather than anxiety. Actively seeks to understand why, not just what.</div></div><div><div> 
Root Cause Thinking</div><div> 
Solves the general problem, not just the specific. Digs until they understand the underlying cause and closes the loop permanently.</div></div><div><div> 
Communication</div><div> 
Listens before speaking. Asks clarifying questions before jumping to solutions. Writes and speaks clearly to technical and non-technical audiences alike.</div></div><div><div> 
Initiative</div><div> 
Doesn&rsquo;t wait to be told. Spots gaps, proposes solutions, and moves. Communicates what they did and why.</div></div><div><div> 
Relationship Building</div><div> 
Invests in people, not just problems. Earns trust across the organization over time, making them more effective as a resource and a partner.</div></div><div><div> 
Fact-Driven Judgment</div><div> 
Grounds decisions and recommendations in data and evidence. Comfortable saying &ldquo;I don&rsquo;t know yet&rdquo; and finding out before acting</div></div></div></div> 

Why Join Veterinary Pharmaceutical Solutions
<ul><li> Play a meaningful role in a mission-driven company advancing animal health through pharmaceutical innovation</li></ul>
<ul><li> Own your domain &mdash; this is not a support role buried in a large IT org; your work directly shapes the technology environment at VPS</li></ul>
<ul><li> Grow on a technical career path with increasing scope and responsibility as VPS scales</li></ul>
<ul><li> Join a collaborative, fast-moving team that values initiative, continuous improvement, and practical results</li></ul>
<ul><li> Competitive benefits including 401k match and health, dental, and vision insurance with premiums as low as $0 per month.</li></ul> 


Veterinary Pharmaceutical Solutions is an equal opportunity employer. If you require an accommodation, please reach out to the Human Resources department.</div>

IT Specialist

Meriton

<div><div>Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value&mdash;for our partners and our people.

If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter&mdash;every step of the way.</div>
IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery 


Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company 

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems. 
 
The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity 

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities
<ul>
<li>New user equipment and account setup, including deployment and license management.</li>
<li>Train end users in the use of equipment and software</li>
<li>Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.</li>
<li>Provide both in-person support and support for remote workers.</li>
<li>Support Apple products such as MacBook, iPad, &amp; iPhone</li>
<li>Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.</li>
<li>Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.</li>
<li>Configure and support iPhone and iPad devices.</li>
<li>Assist staff by providing audio/video conference support for presentations and meetings.</li>
<li>Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.</li>
<li>Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.</li>
<li>Manage inventory of hardware and software assets</li>
<li>Support development and implementation of new computer projects and new hardware installations as well as software rollouts.</li>
<li>Perform system administration for various enterprise tools and platforms.</li>
<li>Perform hardware and software system configuration, maintenance, and upgrades.</li>
<li>Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.</li>
<li>Evaluate products and IT processes and then recommend changes.</li>
<li>Document IT processes, workflows, and produce system documentation as needed.</li>
<li>Occasional travel to branch office locations may be required.</li>
</ul>
Education/Experience
<ul>
<li>Minimum 2 years of experience in an IT services support role</li>
<li>Associate degree preferred</li>
<li>MacOS experience required</li>
<li>iOS experience preferred</li>
<li>InTune experience preferred</li>
<li>Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred</li>
<li>Familiarity with PowerShell required</li>
<li>Office 365 administration preferred</li>
<li>Azure and Windows Server experience preferred</li>
<li>MSP experience preferred</li>
<li>Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies</li>
<li>Knowledge of MS Active Directory infrastructure</li>
<li>Familiarity with IP Telephony and cell phone technology</li>
<li>Excellent analytic and problem-solving skills</li>
<li>Capable of working independently with minimal supervision</li>
</ul>
Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees. 
 
Operating Skills 
Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow. 
 
Behavior Skills 
Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals. 
 
Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks. 
 
Personal and Interpersonal Skills 
Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings. 


Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field. 
 
Physical Demands 
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 


Why Meriton?
<ul>
<li>Medical Insurance, Dental Insurance, Vision Insurance</li>
<li>100% company match on 401(k) contributions, up to 6% of pay.</li>
<li>Tuition Reimbursement</li>
<li>Company-paid Disability insurance (short-term and long-term)</li>
<li>Company-paid group life insurance</li>
<li>Paid Time Off &amp; Holidays</li>
<li>Volunteer Hours</li>
<li>Employee-paid supplemental insurance options</li>
<li>Employee Assistance Program (EAP)</li>
<li>FSA, HSA and commuter benefits options</li>
<li>Paid parental leave</li>
<li>Career growth and learning</li>
<li>&hellip;and so much more!</li></ul> 


This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.<div> 

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.</div></div>

IT Specialist II

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