it operations specialist

PALMS AGRO PRODUCTION

<div><div>Responsibilities:</div><ul><li>
 Provide technical support for end-user devices and standard applications</li><li>
 Troubleshoot hardware, software, and connectivity issues</li><li>
 Handle IT incidents and service requests within defined SLAs</li><li>
 Monitor daily IT operations and ensure service availability</li><li>
 Support LAN/Wi-Fi connectivity and basic network issues</li><li>
 Monitor and manage basic server operations as assigned</li><li>
 Monitor backup processes and report any failures</li><li>
 Maintain IT assets inventory and device lifecycle tracking</li><li>
 Prepare and configure devices for new users (onboarding)</li><li>
 Ensure endpoint security policies and updates are applied</li><li>
 Maintain documentation and prepare periodic IT reports</li><li>
 Coordinate with vendors and assist in IT-related tasks and projects</li></ul><div>
Requirements:</div><ul><li>
 Bachelor&rsquo;s degree in IT or related field (or equivalent experience)</li><li>
 2&ndash;5 years of experience in IT operations or a similar role</li><li>
 Good knowledge of Windows OS and common business applications</li><li>
 Basic understanding of networking and troubleshooting</li><li>
 Experience with user support, devices, and IT operations</li><li>
 Fluency in English is required</li><li>
 The Hindi language is an advantage</li><li>
 Experience in a GCC environment is preferred</li><li>
 Good communication and problem-solving skills</li></ul></div>

IT Operations Specialist

ASFASF

We are looking for a sharp, proactive, and solution-oriented IT Operations Specialist to join our creative department. Our core operations involve organic outreach on platforms like Wattpad, AO3, Royal Road, and DeviantArt.The ideal candidate will be responsible for ensuring our outreach team faces zero downtime due to technical blocks, shadow-bans, or network restrictions. If you are an expert in IP management, bypassing browser fingerprinting, and maintaining account stability at scale, we want you on our team.Key Responsibilities:<ul><li>Account Continuity: Implement strategies to prevent shadow-bans, bypass spam filters, and resolve verification hurdles on a daily basis.</li><li>Infrastructure Management: Deploy and manage multi-account setups using advanced tools to ensure zero detection.</li><li>Network &amp; Security: Manage IP rotation, Residential/Mobile Proxies, VPNs, and advanced MAC address spoofing.</li><li>Rapid Troubleshooting: Proactively identify and fix connectivity or platform-specific access issues whenever site security updates occur.</li><li>Resource Procurement: Manage bulk email configurations and OTP bypass solutions for seamless account creation.</li><li>Hardware Maintenance: Configure routers, Wi-Fi settings, and network adapters to maintain a clean digital footprint for the sales team.</li></ul>Required Skills &amp; Qualifications:<ul><li>Advanced Networking: In-depth knowledge of Static vs. Dynamic IPs, DNS leak protection, and hardware ID (HWID/MAC) masking.</li><li>Anti-Detect Tools: Hands-on experience with tools like GoLogin, AdsPower, Dolphin{anty}, or Multilogin.</li><li>Platform Expertise: Understanding the automated security and spam detection patterns of platforms like Wattpad, Reddit, and DeviantArt.</li><li>Technical Agility: Ability to switch between different network environments (4G/LTE dongles, dedicated proxies, etc.) instantly.</li><li>Problem-Solving Mindset: A &quot;hacker&quot; approach to solving technical roadblocks; you must be able to find workarounds when standard methods fail.</li></ul>Job Details:<ul><li>Job Type: Full-time</li><li>Salary: Rs. 35,000 - Rs. 80,000 per month (Negotiable based on technical expertise)</li><li>Schedule: 8am-4pm</li><li>Location: North Karachi</li></ul>Pay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

IT Operations Specialist (Anti-Detect & Network Management)

Gathern

<div>JOB PURPOSE: 
To lead and oversee Gathern&rsquo;s IT operations, infrastructure, and service delivery to ensure secure, reliable, and compliant technology environments. 
 
ACCOUNTABILITIES: 
<ul><li>
Lead IT operations activities, ensuring secure, stable, and high-performance technology environments across the organization.</li><li>
Oversee identity and access management, MFA enforcement, and Zero Trust controls across Microsoft 365 / Google Workspace and all internal applications.</li><li>
Govern and maintain ISO 27001 and NCA-ECC IT controls, documentation, and evidence to ensure readiness for internal and external audits.</li><li>
Supervise IT team members or external support providers, assigning tasks, monitoring performance, and ensuring timely service delivery.</li><li>
Direct the migration and integration of systems such as Google Workspace to Microsoft 365, ensuring data integrity and minimal downtime.</li><li>
Lead the continuous improvement of IT processes, SOPs, and service-management frameworks (incident, change, request, and asset management).</li><li>
Develop, maintain, and audit the IT asset register, license inventory, and configuration management database (CMDB).</li><li>
Ensure endpoint compliance, encryption, MDM/Intune policies, and patch management across all employee devices.</li><li>
Oversee procurement, vendor onboarding, and contract management while ensuring alignment with security and data-protection requirements.</li><li>
Conduct periodic DR testing, backup validation, and access governance reviews to ensure operational continuity and security.</li><li>
Collaborate with Engineering, Security, and Data teams to align IT operations with risk management, compliance, and business goals.</li><li>
Monitor IT security posture, infrastructure health, and control effectiveness; provide management with regular reports and insights.</li><li>
Coordinate IT-related tasks during ISO audits, penetration tests, and security assessments.</li><li>
Lead user training, onboarding sessions, and awareness programs to promote secure and effective system usage</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>
Preferred certifications: ISO 27001 Implementer/Auditor, CompTIA Security+, Microsoft 365 Administrator, or Google Workspace Admin.</li><li>
+4 years in IT operations or system administration within a security-regulated environment.</li><li>
Proven experience in supporting or implementing ISO 27001 or NCA-ECC frameworks.</li><li>
Practical knowledge of Zero Trust architecture, IAM, endpoint security, and policy enforcement.</li><li>
Familiarity with procurement and vendor security reviews.</li><li>
Knowledge of Intune, MDM, SSO, VPN, and device-compliance policies.</li><li>
Experience with SIEM/logging tools, backup systems, and patch automation.</li><li>
Understanding of network segmentation, firewalls, and identity-based access.</li></ul></div>

IT Operations Senior Specialist

CoverCress Inc

Supervised by: IT LeadStatus: Full-Time PositionFLSA: Non-ExemptSummaryCoverCress Inc. (&ldquo;CCI&rdquo;), founded in 2013, is an innovative startup company based in St. Louis within the 39 North AgTech Innovation District. 39 North is a 600-acre innovation district anchored by the Donald Danforth Plant Science Center, BRDG Park, the Helix Incubator, Bayer Crop Science, and the Yield Lab. Our headquarters are located on Baur Boulevard. We utilize first-class lab space at the BRDG building and the Donald Danforth Plant Sciences Center and operate our greenhouse facilities at the latter. Our research is focused on developing products that fit within current agricultural systems.We are converting field pennycress into a new domesticated crop under the CoverCress&reg; brand as the third crop in standard corn/soybean rotations, which could be used on up to 10 million acres at maturity in the US. Our novel crop offers growers an additional source of income through contracting, growing, and harvesting oilseeds produced from CoverCress seed, which is then sold to processors in a closed-loop commercial system for use as a renewable fuel feedstock and high-quality animal feed. Because it grows in the winter on otherwise fallow ground, farmers earn revenue from three crops in two growing seasons while benefiting from the ecosystem benefits of a cover crop, including nutrient runoff mitigation, improved soil conditions, and carbon sequestration.Key Responsibilities<ul><li>Serve as the first point of contact for end-user support requests via ticketing, chat, and walk-ups across both company locations.</li><li>Provision, image, deploy, and retire laptops, mobile devices, peripherals, and accessories; maintain accurate hardware inventory and asset records.</li><li>Administer user accounts, groups, licenses, and access in Microsoft 365, Entra ID, and Intune, following established processes.</li><li>Support the full employee lifecycle: onboarding, role changes, offboarding, and equipment return.</li><li>Troubleshoot Windows, mobile, printing, AV/conferencing, and basic networking issues; escalate complex issues to the IT Lead as appropriate.</li><li>Maintain and improve internal IT documentation, knowledge base articles, and standard operating procedures.</li><li>Assist with patching, endpoint health, backup verification, and routine security hygiene tasks in coordination with our Cybersecurity/SOC partner.</li><li>Participate in IT projects such as hardware refreshes, site improvements, application rollouts, and business continuity exercises.</li><li>Provide support to our second location, either remotely or through scheduled on-site visits.</li><li>Contribute to a positive end-user experience by communicating clearly, following through, and treating every interaction as an opportunity to build trust in IT.</li></ul>Qualifications:<ul><li>1-3 years of experience in an IT support, help desk, or similar technical customer-facing role (internships and relevant coursework considered).</li><li>Working knowledge of Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).</li><li>General PC hardware troubleshooting.</li><li>Basic understanding of networking concepts (DNS, DHCP, Wi-Fi, VPN) and common troubleshooting techniques.</li><li>Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.</li><li>Demonstrated customer service orientation, patience, and professionalism.</li><li>Organized, dependable, and able to manage multiple requests and priorities with minimal supervision.</li><li>Willingness to learn systems outside a narrow helpdesk lane including lab instruments.</li><li>High integrity with access and security‑sensitive systems.</li><li>Valid driver's license and willingness to travel between company locations.</li><li>Legally authorized to work in the United States.</li></ul>Physical Demands<ul><li>Occasional standing, walking, bending, and light lifting; ability to lift and carry up to 40 pounds as needed.</li><li>Work is primarily performed in an indoor office environment with standard conditions.</li><li>Occasional fieldwork may be required, including limited exposure to outdoor elements such as heat, cold, humidity, and allergens.</li><li>Ability to operate a motor vehicle and support occasional day travel for field activities, primarily from the St. Louis base.</li></ul>Benefits401(k) Plan; Dental insurance; Health insurance; Life insurance; Paid time off; Vision insuranceCoverCress Inc. is a growing company with a policy of equal opportunity and non-discrimination in employment. We are committed to providing a safe and inclusive work environment with opportunities for growth and professional development.Benefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

IT Support & Operations Specialist

Power Construction

ABOUT POWER: 
Power Construction is consistently regarded as one of Chicago's largest and most respected General Contractors according to Crain's Chicago. But beyond that, you can find us on the golf course, competing in beach volleyball or softball in Grant Park, brewing beer, attending neighborhood festivals, giving back to the community, and spending time together during a range of company-sponsored events. Our culture is one of the reasons we’ve been selected by our employees as a top workplace year after year and it’s reflected in our current 91% employee retention rate.
 We are builders. We crave being in the field and share an appetite for innovation. We believe that bringing diverse perspectives together helps foster stronger outcomes. We are driven to wow our clients and business partners, improve our processes, hire the right people, and help them grow.
 
IT Services Specialist
 Power Construction’s Technology team is seeking an experienced and service-oriented IT Services Specialist to support the organization’s technology operations. This role serves as a key point of contact for employees across corporate offices and project sites, delivering high-quality technical support and ensuring the reliable operation of the systems and tools that support Power’s construction operations.
 The IT Services Specialist is responsible for diagnosing and resolving technical issues, managing service requests through the IT ticketing platform, and collaborating with internal IT teams and external vendors to maintain a high standard of service delivery.
 
Key Responsibilities
 <ul>
<li>Act as a trusted technology partner for employees by owning complex support issues end-to-end and ensuring a positive, professional customer experience</li>
<li>Build strong relationships with business users to understand how technology supports their day-to-day work and project delivery</li>
<li>Diagnose, troubleshoot, and resolve issues related to end-user devices, operating systems, enterprise applications, and network connectivity</li>
<li>Manage incidents and service requests through the IT service management (ITSM) platform, ensuring accurate documentation, prioritization, and resolution in accordance with service standards</li>
<li>Escalate complex issues to appropriate IT teams while maintaining ownership and visibility through resolution</li>
<li>Support device lifecycle management including provisioning, configuration, deployment, and troubleshooting of laptops, mobile devices, and peripherals</li>
<li>Assist with user account provisioning, access management, and onboarding/offboarding processes in coordination with HR and other departments</li>
<li>Maintain and contribute to IT knowledge base documentation, troubleshooting guides, and standard operating procedures</li>
<li>Collaborate with infrastructure, security, and application teams on system upgrades and technology rollouts</li>
<li>Monitor ticket queues and service metrics to ensure timely resolution and service level adherence</li>
<li>Provide advanced support for business and construction-related applications</li>
<li>Participate in IT projects including planning, coordination, and stakeholder communication</li>
<li>Own assigned workstreams within larger IT initiatives</li>
<li>Assist with testing, rollout, documentation, and post-implementation support for new systems</li>
<li>Lead resolution of complex issues by coordinating with internal teams and vendors</li>
</ul>
Qualifications
 <ul>
<li>3+ years of experience in IT service desk, technical support, or IT operations roles</li>
<li>Strong troubleshooting skills across Windows environments, Microsoft 365, endpoint devices, and enterprise applications</li>
<li>Experience with IT service management or ticketing platforms</li>
<li>Excellent communication skills with the ability to explain technical concepts to non-technical users</li>
<li>Ability to manage multiple priorities in a fast-paced environment</li>
<li>Experience supporting distributed or project-based teams is a plus</li>
<li>Experience supporting business-critical applications in a production environment</li>
</ul>
Power Construction is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Power Construction is committed to increasing opportunities for historically disadvantaged workers (including women and members of disproportionately affected racial and ethnic groups), as well as residents of marginalized communities.

IT Services Specialist

袁记云饺 YUEN KEE DUMPLING

Job Responsibilities<ul><li>Managing internal IT operations (hardware, software, and end-user support)</li><li>Collaborating with software teams to support technical processes</li><li>Analyzing system and application issues and managing resolution processes</li><li>Researching new technologies and developing appropriate solutions</li><li>Responding to user requests in a timely and effective manner</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Engineering, Electrical &amp; Electronics Engineering, or related fields</li><li>2&ndash;5 years of relevant professional experience</li><li>Strong analytical thinking and problem-solving skills</li><li>High motivation for research, learning, and solution development</li><li>Responsible and disciplined work approach</li><li>Basic knowledge of systems, networking, and software</li><li>Experience in technology companies or startup environments</li><li>Familiarity with Cloud, DevOps, or backend processes</li></ul>Job Type: Full-timePay: 60,000.00TRY - 100,000.00TRY per monthExperience:<ul><li>IT Operation Specialist: 3 years (Required)</li></ul>Work Location: Hybrid remote in Istanbul

IT Specialist (Software & Operational IT)

Ensemble Health Partners

<div>
 
 
 Role Overview
 
 
 
 We are seeking a People Operations Specialist to join our fast-growing team in Cairo.
 
 
 This role will directly support the Senior Operations Manager while owning end-to-end processes that shape our employee experience.
 
 
 The ideal candidate is passionate about culture, engagement, recruiting, and compliance and thrives in a startup-fast but evolving corporate environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Recruitment &amp; Onboarding: Manage end-to-end recruiting, onboarding full-time and part-time employees.
 
 
 &bull; People Operations &amp; Culture: Support Senior Operations Manager, own engagement initiatives, policy development, performance management, and office admin support.
 
 
 &bull; Compliance &amp; Systems: Manage Odoo ERP, Workday, Microsoft 365, collaborate with IT &amp; Finance.
 
 
 &bull; Data &amp; Reporting: Track, analyze, and report on HR data.
 
 
 &bull; Future Growth: Potential to mentor new People Ops hires as the team expands.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; 2&ndash;3 years of experience in People Operations/HR (startup experience is a plus).&bull; End-to-end recruitment and onboarding experience.
 
 
 &bull; Knowledge of HR lifecycle, compliance, and engagement.
 
 
 &bull; Strong proficiency in Excel, PowerPoint, Word; analytics is a plus.
 
 
 &bull; Experience with Greenhouse, LinkedIn Recruiter, Workday, Odoo ERP, Microsoft 365.
 
 
 &bull; Fluency in English; healthcare knowledge is a plus.
 
 
 &bull; HR Diploma or certification is a plus.
 
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 
 &bull; Excellent communication and presentation skills.
 
 
 &bull; Ability to work under pressure and adapt quickly.
 
 
 &bull; Flexible, resilient, and comfortable with change.
 
 
 &bull; Strong discretion and confidentiality.
 
 
 &bull; Creative, people-focused mindset with ability to implement policies.
 
 
 
 
 
 
 Work Environment &amp; Culture
 
 
 
 &bull; Hybrid role based in Mivida Business Park, New Cairo.
 
 
 &bull; Occasional mission-based work assignments.
 
 
 &bull; Startup-fast pace with shift toward corporate HR maturity.
 
 
 &bull; Growth opportunities into People Operations leadership.
 
</div>

People Operations Specialist

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