it operations specialist

Frontline WIldfire Defense

<div><ul><li><i>Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies.</i></li></ul><div></div><div><b><br>
Senior IT Operations Specialist</b></div><div></div><div><b><i><br>
Location</i></b><i>: Candidates must be located in the PST or MST time zones.</i></div><div></div><div><b><br>
Background Check Requirement</b></div><div>
As part of our hiring process, Frontline Wildfire Defense conducts comprehensive background checks for all new hires. These checks typically cover the past 7&ndash;10 years and may include employment and education verification. For roles that require work in the field, driving record verification is also required. Employment offers are contingent upon the successful completion of these background checks.</div><div></div><div><b><br>
About Frontline Wildfire Defense</b></div><div>
Founded in 2017, Frontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember-driven ignition. The system combines exterior sprinklers, full-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails.</div><div></div><div><br>
Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME&rsquo;s Best Inventions 2025 in the Green Tech category and receiving the PCBC Gold Nugget Award for &ldquo;Most Innovative Housing Concept&rdquo; and the Best of IBS Award for &ldquo;Best Home Technology.&rdquo;</div><div></div><div><br>
As wildfires grow hotter and more frequent, our vision is to give people the tools and strategies to live safely with fire. We&rsquo;re building a mission-driven team creating real-world solutions in wildfire safety and climate tech.</div><div></div><div><b><br>
About This Opportunity</b></div><div>
As a <b>Senior IT Operations Specialist</b>, you will serve as the primary owner of IT for our fully remote workforce. You will be responsible for day-to-day technical support, system administration, hardware and SaaS lifecycle management, cybersecurity best practices, and overseeing secure, scalable IT operations across the organization. This role extends beyond frontline support and includes governing asset management processes, managing vendors, and providing IT infrastructure to support company growth. You will report to the VP of Business Operations and play a key role in maintaining a secure remote environment while delivering responsive, professional support that enables our team to stay focused on protecting homes and communities from wildfire disasters.</div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><br>
IT Operations Ownership</div><ul><li>
Serve as primary owner of IT operations across the organization</li><li>
Develop and scale IT processes to support company growth</li><li>
Act as the central point of contact for all IT-related activities</li><li>
Manage relationships with external IT vendors and service providers</li><li>
Provide leadership with hardware forecasting, budgeting insights, and operational reporting</li><li>
Develop and maintain clear IT documentation and SOPs</li><li>
Continuously improve IT onboarding and security workflows</li><li>
Recommend tools and process improvements to enhance productivity and security</li><li>
Own company-wide SaaS subscription governance, ensuring accurate user counts, license alignment, and appropriate access levels across all platforms</li><li>
Drive subscription cost optimization by identifying redundancies, right-sizing licenses, and eliminating underutilized tools</li></ul><div>
Company Infrastructure Support</div><ul><li>
Administer Google Workspace, Slack, and other collaboration tools</li><li>
Support VPN configuration and remote network security</li><li>
Maintain cloud-based system integrations and user permissions</li><li>
Monitor system performance and proactively identify potential issues</li><li>
Assist in developing scalable IT processes to support company growth</li><li>
Own and modernize the company intranet, continuously enhancing structure, functionality, and user experience</li></ul><div>
IT Support &amp; Helpdesk</div><ul><li>
Provide day-to day technical support for employees across a fully remote work environment</li><li>
Troubleshoot hardware, software, network, and access-related issues (Mac and PC environments)</li><li>
Manage ticketing system and ensure timely resolution of support requests</li><li>
Assist with video conferencing, collaboration tools, and remote connectivity issues</li><li>
Document common issues and create internal knowledge base resources</li><li>
Own IT onboarding/offboarding, including account provisioning, access management, device setup, and secure decommissioning.</li></ul><div>
Hardware &amp; Asset Lifecycle Management</div><ul><li>
Own and manage the full hardware lifecycle process</li><li>
Procure, configure, and deploy laptops, mobile phones, and other equipment</li><li>
Maintain accurate device inventory and asset tracking systems</li><li>
Govern third-party asset recovery partners, including retrieval, storage, wiping, and redeployment processes</li><li>
Coordinate hardware forecasting and lifecycle refresh planning</li></ul><div>
Cybersecurity &amp; Compliance</div><ul><li>
Enforce cybersecurity best practices across the organization</li><li>
Manage password systems and multi-factor authentication (MFA) tools</li><li>
Oversee endpoint protection, antivirus, and device compliance tools</li><li>
Support phishing prevention training and awareness initiatives</li><li>
Assist with security audits and compliance documentation as needed</li><li>
Manage access control and ensure timely deactivation of departing employees</li></ul><div></div><div><b><br>
Qualifications</b></div><ul><li>
5-8+ years of proven experience in IT support, systems administration, and/or IT operations</li><li>
Experience working independently and owning IT operations in a small or mid-sized organization</li><li>
Experience supporting a fully remote workforce</li><li>
Strong knowledge of Windows and macOS environments</li><li>
Experience managing SaaS platforms (Google Workspace, Slack, Microsoft 365, etc.)</li><li>
Strong understanding of access control and cybersecurity best practices</li><li>
Strong troubleshooting and problem-solving skills</li><li>
Highly organized with strong documentation habits</li><li>
Ability to manage multiple tasks and prioritize effectively</li><li>
Experience in a fast-growing startup or scaling organization</li><li>
Familiarity with compliance frameworks (SOC 2 or similar)</li><li>
Experience governing third-party IT vendors</li><li>
Experience with remote device provisioning and MDM tools</li><li>
Knowledge of network security and VPN configuration</li></ul><div></div><div><b><br>
Compensation &amp; Benefits</b></div><ul><li>
Competitive Salary Range: $80,000-$110,000</li><li>
Company provided laptop + cell phone</li><li>
Medical, Dental, and Vision insurance</li><li>
401(k) Plan</li><li>
Flexible time-off policy + 14 paid holidays per year</li><li>
Work from home stipend</li><li>
Join a passionate, mission-driven team making a real difference</li><li>
And much more!</li></ul><div></div><div><b><br>
Join Our Mission!</b></div><div>
If you're excited about building technology that protects homes and families from wildfire disasters, we want to hear from you! Apply today and become part of a fast-growing team with purpose and innovation at its core.</div><div></div><div><i><br>
Diversity and inclusion are essential values at Frontline. We know we'll do our best and most impactful work when we feel represented and we belong. We encourage talented people from a wide variety of backgrounds and experiences to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></div><p>
E04JI8006lbu408umwj</p></div>

Senior IT Operations Specialist

Thirty Madison

<div><p>As the IT Operations Specialist II, you will be responsible for ensuring the smooth and efficient operation of our organization's IT systems and infrastructure while delivering an exceptional, people-first technology experience. You approach IT as a service function&mdash;balancing strong technical ownership with empathy, clear communication, and a customer-centric mindset. Above all, you embody the mission of providing access to healthcare for all who suffer from chronic conditions.</p>
<p><b>
This is a hybrid role based in Summit, NJ, requiring regular in-office presence to support employees and IT operations.</b></p>
<p><b>
Comp | Perks | Benefits</b></p>
<ul>
<li>The base pay range for this position is $80,000 - $105,000 per year**</li>
<li>Robust and affordable Medical, Dental, and Vision plan options</li>
<li>Flexible time off policy</li>
</ul>
<p><i>**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.</i></p>
<p><b>
What you get to do every day</b></p>
<ul>
<li>Act as a trusted IT partner by proactively understanding employee needs and translating them into reliable, scalable, and user-friendly technology solutions.</li>
<li>Maintain technical ownership of the Pharmacy Management System infrastructure, including vendor relationship management, issue escalation, and continuous improvement.</li>
<li>Provide white-glove end-user support, resolving hardware, software, and access issues with a strong focus on user experience, communication, and follow-through.</li>
<li>Support and maintain enterprise platforms including Okta, Google Workspace (GWS), 1Password, Zoom, Workday, FreshService, Slack, and other SaaS tools.</li>
<li>Administer and support MDM solutions including Microsoft Intune and Kandji, as well as Apple Business Manager (ABM), ensuring devices are secure, reliable, and easy for employees to use.</li>
<li>Own and continuously improve IT onboarding and offboarding experiences, ensuring new hires feel supported from day one and departures are handled smoothly and securely.</li>
<li>Partner with stakeholders and cross-functional teams to implement tools and workflows that remove friction, improve productivity, and scale with the business.</li>
<li>Operate and maintain core SaaS systems, balancing system reliability, security, and usability.</li>
<li>Support IT solutions that scale and automate business processes, including SSO, MDM, ticketing systems, and access management, while keeping the employee experience front and center.</li>
<li>Thrive in an Agile environment, contributing ideas and improvements that enhance both service quality and operational efficiency.</li>
<li>Perform other duties as assigned.</li>
</ul>
<p><b>What you bring to the role</b></p>
<ul>
<li>2+ years of professional experience in IT Operations, Systems Administration, or a related role OR a Bachelor's degree in Information Technology, Computer Science, or a related field.</li>
<li>Strong customer service mindset, with a genuine desire to help others and improve their day to day technology experience.</li>
<li>Working knowledge of Okta, Google Workspace, 1Password, Zoom, and common SaaS productivity tools.</li>
<li>Hands-on experience with MDM platforms such as Intune and/or Kandji, including macOS and Windows device management.</li>
<li>Familiarity with Apple Business Manager (ABM).</li>
<li>Proven ability to troubleshoot complex technical issues while communicating clearly and calmly with non-technical users.</li>
<li>Solid understanding of IT security principles, including access control, encryption, and threat detection.</li>
<li>Familiarity with ITIL framework and best practices is a plus.</li>
<li>Excellent communication and interpersonal skills, with the ability to build trust and collaborate across all levels of the organization.</li>
</ul>
<p><b>Bonus points</b></p>
<ul>
<li>Industry certifications such as:</li>
<li><ul><li>CompTIA A+, Network+, Security+</li>
<li>Microsoft Certified: Endpoint Administrator (MDM/Intune)</li>
<li>Apple Certified Mac Technician (ACMT)</li>
<li>Other MDM- or endpoint-focused certifications</li>
</ul></li>
</ul><p><b>All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.</b></p><div><p><b>
U.S. Applicants Only</b></p>
<p><b>
Don't meet every single requirement?</b> Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.</p>
<h4 class="jobSectionHeader"><b>
About Thirty Madison</b></h4>
<p>
Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we've built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson &amp; Johnson, Maveron, Northzone, among others.</p>
<p>
We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.</p>
<p>
*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*</p>
<ul><li><b>Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.</b></li></ul>
<p><b>
Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison's trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to </b><b>The Federal Trade Commission</b><b>.</b></p></div></div>

IT Operations Specialist ll

Bakar Electronics

<p><b>IT Executive &ndash; IT Operations Specialist</b></p><p><b>Location</b></p><p>Bahria Town, Lahore (On-site) - nearest resident preference</p><p><b>Employment Type</b></p><p>Full-Time</p><p><b>Company Overview</b></p><p><b>BIN BAKAR Electronics</b> is a leading retail electronics company with multiple branches in Lahore. We are committed to operational excellence, customer satisfaction, and the use of modern technology to support our growing business operations.</p><p><b>Job Summary</b></p><p>BIN BAKAR Electronics is hiring an <b>IT Executive (IT Operations Specialist)</b> to manage and support daily IT operations across head office and branches. The role involves system administration, network management, technical support, surveillance systems, and overall IT infrastructure maintenance to ensure smooth business operations.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and maintain <b>CCTV / Camera Surveillance Systems</b> across all locations</li><li>Handle <b>Network Administration</b>, including LAN/WAN, routers, switches, and internet connectivity</li><li>Perform <b>System Administration</b> tasks (installation, configuration, and maintenance of hardware &amp; software)</li><li>Oversee <b>Website Management</b>, including basic updates and coordination with developers if required</li><li>Provide <b>Technical Support &amp; Troubleshooting</b> for staff, systems, and devices</li><li>Ensure smooth <b>IT Operations</b> at head office and branches</li><li>Manage and support <b>Attendance &amp; Biometric Systems</b></li><li>Monitor system performance and ensure data security and backups</li><li>Coordinate with vendors and service providers when required</li><li>Maintain IT documentation and inventory records</li></ul><p><b>Requirements &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in <b>Information Technology, Computer Science</b>, or a related field</li><li><b>Minimum relevant experience</b> in IT Support and Network Administration</li><li>Hands-on experience in <b>IT Operations &amp; Technical Support</b></li><li>Strong knowledge of <b>Networking, Troubleshooting, and System Administration</b></li><li>Relevant IT certifications will be considered an <b>added advantage</b></li><li>Strong <b>problem-solving and analytical skills</b></li><li>Ability to <b>multitask</b> and manage multiple IT issues simultaneously</li><li>Ability to work <b>independently</b> as well as in a <b>team environment</b></li><li>Excellent <b>communication and interpersonal skills</b></li><li>High level of <b>attention to detail</b> and responsibility</li></ul><p><b>Salary &amp; Benefits</b></p><ul><li><b>Market-competitive salary</b> (based on experience and skills)</li></ul><p><b>Other Perks &amp; Benefits</b></p><ul><li>Annual Increment</li><li>Performance-Based Bonuses</li><li>Mobile Allowance</li><li>Ration Allowance</li><li>Medical Facility</li><li>Leave Encashment</li><li>Interest-Free Loans</li><li>Eid Bonus</li><li>Refreshments</li><li>Monthly &amp; Annual Company Events</li><li>Company Trips</li></ul><p><b>How to Apply</b></p><p>Interested candidates who meet the above requirements may share their <b>CV</b> at:</p><p><b>hr@bakar.pk</b><br/><b>WhatsApp:</b> +92 308 4444139</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

IT Support

Mercedes-Benz Group

<div><div><div><div><div><div><div><div>T&auml;tigkeitsbereich:IT/Telekommunikation</div></div><div><div>
Fachabteilung:IT Egypt</div></div><div><div>
Gesellschaft:Mercedes-Benz Logistics and Distribution Egypt LLC</div></div><div><div>
Standort:Cairo, 90 South Road, Building Bureau 175, 5th Settlement</div></div><div><div>
Startdatum:sofort</div></div><div><div>
Ver&ouml;ffentlichungsdatum:16.02.2026</div></div><div><div>
Stellennummer:MER0003Z6B</div></div><div><div>
Arbeitszeit:Vollzeit</div></div></div></div><div><div><div>
</div></div></div></div></div></div><div><div><div><div>Aufgaben<div><div><p>
We are seeking an IT Operations &amp; Infrastructure Senior Specialist to join our IT team. In this role, you will be responsible for ensuring the operation of core IT systems, infrastructure, and services that are essential to our daily business functions. You will help maintain secure, stable, and scalable IT operations while participating in transformation initiatives to support the company&rsquo;s strategic objectives.</p><p>
Infrastructure Management:</p><ul><li>
Administer and manage both physical and virtual servers, ensuring high availability, performance, and reliability to support business operations.</li></ul><p>
Network Operations:</p><ul><li>
Manage and maintain network infrastructure and equipment, implementing proactive measures to prevent downtime and minimize business interruptions.</li></ul><p>
Security:</p><ul><li>
Support in mitigating any open security risks across the environment and assist in data governance.</li></ul><p>
Ticketing &amp; ITSM Tools:</p><ul><li>
 Coordinate and resolve IT-related incidents and service requests through ServiceNow ticketing platforms, ensuring compliance with SLAs and KPIs.</li></ul><p>
User Access &amp; System Operations:</p><ul><li>
Take full ownership of daily operations related to system access for both internal employees and external dealer users, ensuring proper access rights and security compliance across all platforms.</li></ul><p>
Financial &amp; Payment Oversight:</p><ul><li>
 Oversee the entire payment process for all IT-related invoices, including generating purchase orders (POs), coordinating invoice submissions, and ensuring timely completion of all required payment steps in alignment with internal financial policies.</li></ul><p>
Procurement &amp; Vendor Management:</p><ul><li>
Manage IT procurement activities including hardware, software, licenses, and services in alignment with corporate policies. Conduct vendor evaluations.</li></ul><p>
Asset Management:</p><ul><li>
 Oversee IT asset inventory and ensure appropriate stock levels for business continuity.</li></ul></div></div></div></div></div><div><div><div>
Qualifikationen<div><div><ul><li>
Bachelor&rsquo;s degree in Computer Engineering, Information Technology, or a related field.</li><li>
3-5 years of experience in IT operations, infrastructure, and/or system administration.</li><li>
Strong hands-on experience with Windows servers, virtualization platforms, and networking equipment.</li><li>
Solid understanding of information security practices and frameworks.</li><li>
Experience with ITSM tools such as ServiceNow.</li><li>
Knowledge of procurement processes in a corporate setting.</li><li>
Excellent communication, problem-solving, and organizational skills.</li><li>
Courses such as CCNA, MCSA, and Cloud certifications are a plus.</li><li>
Ability to collaborate and work effectively in a team environment.</li><li>
Adherence to business change management principles.</li><li>
Strong negotiation abilities.</li><li>
Excellent command of the English language.</li></ul></div></div></div></div></div></div><div><div><div>
Benefits</div></div></div><div><div><div>
KontaktMercedes-Benz Logistics and Distribution Egypt LLC<div><div>
90 South Road, Building Bureau 175, 5th Settlement11835 Cairo</div><div>
Mariam Elharref E-Mail: mariam.elharref@mercedes-benz.com</div></div></div></div></div></div><div></div>

IT Operations & Infrastructure Senior Specialist

Renovision Automation Services Pvt. Ltd

<p><b>Experience- Min 1.6 yrs</b></p><p><b>Location- Gurgaon</b></p><p><b>Role Overview</b></p><p>The IT Asset Management is responsible for managing the lifecycle of IT assets with greater independence and accountability. This role involves ensuring compliance with licensing agreements, optimizing asset utilization, and supporting governance initiatives. The Specialist will act as a bridge between IT operations, procurement, and finance, providing insights and recommendations for cost savings and efficiency improvements.</p><p><b>Key Responsibilities</b></p><p>- Oversee the end-to-end lifecycle of IT assets (procurement, deployment, maintenance, retirement, and disposal).</p><p>- Maintain and improve the accuracy of the IT asset repository and configuration management database (CMDB).</p><p>- Conduct regular audits of hardware and software assets to ensure compliance with licensing and contractual obligations.</p><p>- Analyze asset data to identify trends, risks, and opportunities for optimization.</p><p>- Develop and enforce IT asset management policies, standards, and procedures.</p><p>- Collaborate with procurement and vendors to negotiate licensing agreements and renewals.</p><p>- Provide detailed reports and dashboards on asset utilization, compliance, and cost savings..</p><p>- Support IT governance, risk management, and compliance initiatives.</p><p><b>Qualifications</b></p><p>- Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or related field.</p><p>- 2&ndash;4 years of experience in IT Asset Management, IT Service Management, or related IT operations.</p><p>- Strong knowledge of IT hardware, software licensing models, and vendor management.</p><p>- Proficiency in ITAM/ITSM tools (e.g., ServiceNow, SCCM, Flexera, Lansweeper).</p><p>- Solid analytical and reporting skills, with experience in MS Excel, Power BI, or similar tools.</p><p>- Understanding of ITIL framework, especially IT Asset Management and Configuration Management.</p><p><b>Preferred Skills</b></p><p>- Certification in IT Asset Management (e.g., CAMP, CHAMP) or ITIL Foundation.</p><p>- Experience with ERP systems and procurement processes.</p><p>- Strong negotiation and vendor management skills.</p><p>- Ability to manage multiple priorities and projects independently.</p><p>Job Type: Full-time</p><p>Pay: ₹25,000.00 - ₹30,000.00 per month</p><p>Application Question(s):</p><ul><li>How many years of total experience do you have?</li><li>Are you ok with the third-party payroll?</li><li>Do you have valid passport?</li><li>What is your current CTC?</li><li>What is your expected CTC?</li><li>What is your notice period/ LWD?</li><li>What is your current location?</li><li>How many years of experience do you have in IT Asset Management?</li></ul><p>Work Location: In person</p>

IT Asset Engineer

<p></p><div><p><b>Description -
</b></p><p><b>HP &mdash; IP Operations Specialist (Patents, Trademarks and Anaqua)
</b></p><p></p><p><b>Role Summary
</b></p><p>The IP Operations Specialist exercises advanced subject‑matter expertise across patent, trademark, and Anaqua (AQX) operations while collaborating closely with cross‑functional partners both within HP and across external vendor and counsel networks. This role applies a high level of independent judgment to drive operational excellence throughout the IP lifecycle&mdash;including docketing, renewals, filings, data integrity, and reporting&mdash;and leads complex, multi‑stakeholder projects with minimal oversight. The specialist contributes to the design, testing, and implementation of AI‑enabled workflow improvements within the IP ecosystem. In addition, this role may provide mentoring, guidance, and technical support to lower‑level team members to strengthen team capabilities and ensure operational consistency.
</p><p><b>Key Responsibilities
</b></p><ul><li>IP operations (patents &amp; trademarks): Oversee end‑to‑end docketing, filings, renewals/recordals, portfolio maintenance, and data quality controls in AQX; enforce standards, naming conventions, and templates.
</li><li>AQX functions, permissions, queues, dashboards, and release readiness (UAT, triage, issue resolution); partner with vendor support and IT to deliver fixes and enhancements.
</li><li>Annuities governance: Orchestrate the monthly annuity cycle (decisions, instructions, reconciliations), ensuring accuracy, timely execution, and auditable records.
</li><li>Outside counsel &amp; vendor management: Enforce operating guidelines, streamline intake, invoicing, and document hygiene; resolve issues proactively with clear escalation paths.
</li><li>Project &amp; change management: Plan and deliver system upgrades, data‑cleanup initiatives, and process changes; manage schedules, and stakeholder communications.
</li><li>Risk, compliance &amp; controls: Ensure adherence to corporate policies, confidentiality, data privacy, and records‑retention requirements across the IP lifecycle.
</li><li>Insights &amp; reporting: Build operational dashboards (e.g., cycle time, backlog, data‑quality KPIs, renewal status, cost drivers) to inform IP leadership.
</li></ul><p></p><p><b>Qualifications
</b></p><ul><li>Experience: 6&ndash;8+ years in IP operations (in‑house and/or top law firm), spanning patents and trademarks; 3+ years hands‑on with Anaqua (AQX) including workflow configuration, reporting, and data stewardship.
</li><li>Problem solving &amp; ownership: Operates with minimal direction; anticipates issues and drives resolution end‑to‑end.
</li><li>Project management: Proven track record leading cross‑functional initiatives.
</li><li>Communication: Exceptional written and verbal skills; can translate operational detail into concise, executive‑ready updates.
</li><li>Systems &amp; data fluency: Strong with AQX imports/exports and validation; comfortable with Excel.
</li><li>Education &amp; credentials: Bachelor&rsquo;s degree; paralegal certificate or equivalent IP credential preferred; Lean/Six Sigma exposure a plus.
</li></ul><div><b>Disclaimer
</b><br>
<ul><li>This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
</li></ul></div><p>#LIPost
</p><p></p><p><b>Job -
</b></p>Business Planning
<p></p><p><b>Schedule -
</b></p>Full time
<p></p><p><b>Shift -
</b></p>No shift premium (India)
<p></p><p><b>Travel -
</b></p><p></p><p><b>Relocation -
</b></p>No
<p><b>Equal Opportunity Employer (EEO) </b><b>-
</b></p><p></p><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
</p><p></p><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
</p><p></p><p>For more information, review HP&rsquo;s EEO Policy or read about your rights as an applicant under the law here: &ldquo; Know Your Rights: Workplace Discrimination is Illegal &quot;</p></div><p></p>

IP Operations Specialist

Verification Operations Specialist – Integrity Operations

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