it operations specialist

My Place Shrewsbury LLC

Job OverviewResponsibilities<ul><li>Oversee end-to-end operational integrity of cloud-based POS platforms, IoT devices, RFID dispensing systems, and smart beverage/coffee technologies by implementing advanced monitoring, alerting, and diagnostic workflows.</li><li>Develop automated data pipelines using Python, SQL, ETL frameworks, and Airflow to streamline reporting, operational intelligence, and multi-system data synchronization.</li><li>Conduct root-cause analysis for system irregularities using log analytics, real-time dashboards, and anomaly detection algorithms.</li><li>Design and implement operational playbooks and SLAs for incident management, system maintenance, data governance, and technology upgrades.</li><li>Optimize network and endpoint performance across tablets, scanners, sensors, and edge devices using network performance monitoring and basic configuration management.</li><li>Collaborate with operations leadership to drive continuous process improvement supported by data modeling, KPI dashboards (Power BI / Tableau), and predictive analytics.</li><li>Maintain and improve cloud workloads (AWS S3, IAM, Lambda, CloudWatch) including serverless automation, permission hardening, and performance checks.</li><li>Support website and digital infrastructure through content management, security scanning, SEO optimizations, and integration management across WordPress, Wix, and Squarespace.</li><li>Configure webhooks, API integrations, and automation scripts to synchronize POS, IoT, and operations data across multiple platforms.</li><li>Document technical workflows, and provide multidisciplinary support for both IT operations and data-driven initiatives.</li></ul>Technical Skills<ul><li>Python</li><li>SQL / MySQL / PostgreSQL</li><li>AWS (S3, IAM, Lambda, CloudWatch), Azure basics</li><li>ETL &amp; Workflow Tools: Apache Airflow, AWS Glue</li><li>Docker for automation and micro-utility workloads</li><li>Power BI, Tableau, Grafana</li><li>Git, GitHub/GitLab</li><li>GoTab, Toast, Clover, Square</li><li>IoT Technologies: Smart Bar Machines, Smart Caf&eacute; Machines, Pour My Beer tap wall systems</li><li>WordPress, Wix, Squarespace</li><li>API &amp; Integration: REST APIs, Webhooks, JSON data exchange</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Data Analytics, Computer Science, Information Systems, or a related technical field.</li><li>0&ndash;4 years of experience in IT operations, data analytics, or cloud-based technical support.</li><li>Hands-on experience working with Python, SQL, and ETL/automation workflows.</li><li>Experience supporting POS systems, IoT devices, or cloud-connected smart technologies.</li><li>Background in troubleshooting networks, endpoints, and device ecosystems in fast-paced environments.</li><li>Experience building dashboards, monitoring workflows, or data-driven reporting systems.</li><li>Exposure to AWS services, CMS platforms, and API/webhook integrations.</li></ul>Preferred Skills<ul><li>Experience with Airflow, AWS Glue, or advanced ETL pipeline automation.</li><li>Knowledge of Kubernetes, CI/CD pipelines, or containerized environments.</li><li>Familiarity with Snowflake, Redshift, or other modern data warehousing platforms.</li><li>Experience with observability and monitoring tools (Prometheus, OpenSearch).</li><li>Exposure to automation platforms (Zapier, Make.com) for system integrations.</li><li>Background supporting restaurant, hospitality, or retail technology ecosystems.</li></ul>Job Type: Full-timeWork Location: In person

Software Engineer Data & IT Operations Specialist

KPMG

<div>
 
 
 About the Role
 
 : "
 
 IT Governance framework assessment and remediation"
 
 
 
 
 
 
 We are seeking experienced IT Operations and IT Systems Change specialists to enhance our IT governance framework and ensure effective IT continuity management.
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 <ul>
 <li>
 
 IT Operations specialists in Banking sector:
 
 expertise in IT Operations and strong background in IT continuity management.
 </li>
 <li>
 
 IT Systems Change Junior specialist in Banking sector:
 
 expertise in IT systems change management and strong background in IT continuity management.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 Senior Consultant Level: 3 to 5 years&rsquo; experience.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 <ul>
 <li>
 
 IT Systems Change Senior specialists in Banking sector:
 
 expertise in IT systems change management and strong background in IT continuity management.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 Senior Consultant Level: 5 to 7 years&rsquo; experience.
 
 
 
 
 
 
 
 
 
 Required Skills:
 
 
 
 
 
 <ul>
 <li>
 Strong expertise in IT Operations.
 </li>
 <li>
 Proven experience in IT continuity management.
 </li>
 <li>
 Knowledge of IT systems change management.
 </li>
 <li>
 Experience in the Banking sector.
 </li>
 <li>
 Advanced problem-solving skills.
 </li>
 <li>
 Excellent communication and teamwork abilities.
 </li>
 </ul>
 
 
</div>

Contractor

Saudi Business Machines

<div>Position Title: 
IT Monitoring Center &ndash; Application Monitoring Specialist

Location: 
Saudi Arabia

Education: 
Bachelor&rsquo;s degree in Information Technology, Computer Science, Software Engineering, or related field.

Experience: 
2&ndash;5 years of experience in Application Monitoring, IT Operations, or similar roles.

Monthly Salary Package: 
12,000 SAR

Qualifications &amp; Skills:
<ul>
<li>Strong understanding of core IT concepts: networking, operating systems, and databases.
</li><li>Hands-on experience with monitoring tools and platforms (e.g., APM suites, log management tools).
</li><li>Ability to interpret performance metrics such as response time, throughput, and error rates.
</li><li>Ability to analyze and identify application bottlenecks.
</li><li>Experience in collecting, managing, and analyzing application logs.
</li><li>Familiarity with configuring alerting mechanisms and health checks.
</li><li>Excellent communication skills to interact with development, operations, and support teams.
</li><li>Ability to work under pressure and handle critical incidents efficiently.
</li><li>Strong prioritization and time-management skills.
</li><li>Continuous learning mindset, staying updated with new monitoring technologies.
</li><li>Knowledge of Application Performance Monitoring (APM) tools (e.g., Dynatrace, AppDynamics, New Relic).
</li></ul>Responsibilities:
<ul>
<li>Continuously monitor application performance metrics (response time, throughput, error rate).
</li><li>Analyze performance bottlenecks and provide insights for optimization.
</li><li>Collect, manage, and analyze application logs to ensure operational stability.
</li><li>Set up and maintain alerting systems for application health metrics.
</li><li>Immediately log incidents into the incident management system upon detection.
</li><li>Communicate incidents through all digital channels based on the escalation matrix.
</li><li>Collaborate with development and IT operations teams to ensure application stability.
</li><li>Provide proactive recommendations to enhance system performance and reliability.
</li></ul>Work Pattern: 
In-person

Interview: 
Remote</div>

IT Monitoring Center - Application Monitoring team

<div>Position Title: 
Servers &amp; Storage Support &ndash; Physical Server &amp; Mainframe Specialist

Location: 
Saudi Arabia

Education: 
Bachelor&rsquo;s Degree in Information Technology, Computer Science, or related field

Experience: 
3&ndash;5 years of experience in server, storage, and mainframe operations and management

Monthly Salary Package: 
15,000 &ndash; 17,000 SAR

Qualifications &amp; Skills:
<ul>
<li>Hands-on experience managing physical servers, storage systems, and mainframes (MF)
</li><li>Knowledge of storage allocation, utilization, LUN management, and data migration
</li><li>Experience monitoring and maintaining user directories, file catalogues, and storage thresholds
</li><li>Strong understanding of online storage compaction, archive management, and inactive file handling
</li><li>Knowledge of batch job scheduling, mainframe console events, and recovery procedures
</li><li>Familiarity with release and change management processes in IT operations
</li><li>Ability to implement industry best practices in server and storage management
</li><li>Proficient in monitoring performance data, I/O statistics, and capacity planning
</li><li>Strong documentation, reporting, and operational support skills
</li><li>Ability to support mainframe production environments ensuring SLA compliance and uptime
</li><li>Experience coordinating with IT teams for storage configuration and resource allocation
</li></ul>Responsibilities:
<ul>
<li>Monitor, manage, and control online storage based on I/O pattern statistics and performance data
</li><li>Configure and allocate storage capacity based on approved change requests
</li><li>Maintain catalogues with information on storage allocation, utilization, user directories, and access patterns
</li><li>Monitor user directories for file inactivity and provide monthly reports
</li><li>Maintain and manage file directories, catalogues, and online storage thresholds
</li><li>Perform storage compaction, data migration, and archive management as needed
</li><li>Ensure adherence to release and change management processes for storage and server updates
</li><li>Maintain complete configuration information of storage and mainframe systems
</li><li>Monitor and manage mainframe systems including console events, batch job scheduling, and recovery
</li><li>Support mainframe applications and system issues affecting SLA compliance
</li><li>Document issues, resolutions, and operational activities for mainframe and storage environments
</li><li>Provide operational support in alignment with Systems Development Framework and control processes
</li><li>Ensure high availability of mainframe and storage systems for daily operations and batch processing
</li></ul>Work Pattern: 
Full-time, in-person

Interview: 
Remote</div>

Servers & Storage Support -Physical Server

Blount Fine Foods

<div><div>Summary -the IT Operations Specialist I installs, configures and troubleshoots desktop PCs, laptops, thin clients, and related software and peripherals; possesses a basic working knowledge of computer networking and network troubleshooting; ensures all PC hardware, software and network connectivity/access problems are resolved in a timely manner by prioritizing support tickets; including in-person, remote or phone support. In event of absence, this position will be filled by the Service Desk Manager.</div><div></div><div>
Shift: 1st Shift (10AM-7PM CST) - Onsite M-F</div><div>
</div><div>
Essential Duties and Responsibilities include the following. Other responsibilities w/ similar skill and work conditions as assigned.
</div><ul><li>Participates in all assignments from the User Services Team</li><li>
Installs, configures, upgrades and maintains end user computer systems and user access rights per corporate standards.</li><li>
Performs network troubleshooting to isolate and diagnose common network problems</li><li>
Supports hardware and software components as required and has the ability to troubleshoot these, such as PCs, printers, copiers, switches and servers, and phones.</li><li>
Installs, configures, upgrades and maintains end user computer and phone systems.</li><li>
Provides support and training for standard company software</li><li>
Possesses technical knowledge and is capable of administering the standard network operating system environment</li><li>
Interfaces with IT management and other IT personnel for overall equipment standardization and hardware requirements</li><li>
Performs and insures backups of all network servers and critical user data</li><li>
Manage IT documentation for the site IT systems</li><li>
Work closely with the site to identify IT needs.</li><li>
Onsite 5 days per week and participates in on call rotation for all facilities</li><li>
Level 1-2 support management (Incidents resolution and laptop setup, production support)</li><li>
Active directory/O365 administration</li><li>
Intune administration</li><li>
Asset management (hardware, software)</li><li>
Assist with managing local and group projects</li><li>
Assist with research and evaluate new technologies</li><li>
Facilitate and challenge local partners on delivery and quality.</li><li>
Provide support for new releases and deployments</li><li>
Perform incident analysis and take actions</li></ul><div>
</div><div>
Responsibilities for Food Safety Responsible for completing required paperwork accurately and honestly, where applicable.</div><ul><li>
Responsible for completing required paperwork accurately and honestly as applicable.
</li><li>Must adhere to all corporate GMPs (Good Manufacturing Practices), established SOPs (Standard Operating Procedures) and all Food and Employee Safety policies.
</li><li>Must adhere to all Allergen control programs and procedures as applicable.
</li><li>Responsible for reporting suspicious packages, activities and individuals.</li><li>
If monitoring CCPs (Critical Control Points), must be trained in HACCP (Hazard Analysis Critical Control Point) and adhere to approved HACCP plan(s).
</li></ul><div>
</div><div>Education and/or Experience
</div><ul><li>Bachelor&rsquo;s Degree in a technical discipline or equivalent education and experience.</li><li>
Three or more years&rsquo; experience functioning as a hands-on technical resource in virtualized multi-site MS Windows LAN/WAN.</li><li>
MCP/VCP certifications preferred.</li><li>
Prior experience in a manufacturing environment preferred.</li><li>
Prior experience working for a small/medium sized company, comfortable with wearing many technology hats and responding to shifting priorities.</li></ul><div>
</div><div>
Competencies: &ldquo;An area of expertise that is fundamental to a particular job or function&rdquo;
</div><div>In order to perform this position properly, each candidate must demonstrate the following core competencies (not all inclusive).</div><div>
</div><ul><li>
Business Knowledge</li><li><ul><li>
Effectively utilizes available tools to maximize contribution</li><li>
Manages resources effectively</li><li>
Manages Expenses</li></ul></li></ul><div>
</div><ul><li><ul><li>
Interpersonal Skills</li><li><ul><li>
Builds relationships at all levels</li><li>
Manages conflict effectively</li><li>
Practices early intervention; resolves issues early</li><li>
Communicates effectively</li><li>
Inspires trust and Teamwork</li><li>
Is a Motivator</li></ul></li></ul></li></ul><div>
</div><ul><li><ul><li><ul><li>
Judgment</li><li><ul><li>
Analyzes problems effectively</li><li>
Demonstrates sound and ethical decision-making, even under pressure</li><li>
Patient; challenges appropriately</li><li>
Open to ideas of others</li><li>
Consistent</li></ul></li></ul></li></ul></li></ul><div>
</div><ul><li><ul><li><ul><li><ul><li>
Leadership</li><li><ul><li>
Persuasive in getting others to consider his/her or companies point of view</li><li>
Communicates effectively; has a point of view</li><li>
Inspires trust; viewpoint actively sought by others</li><li>
Fosters collaboration</li><li>
Overcomes objections with logic and effective communication skills</li><li>
Able to deliver message of &ldquo;Culture change&rdquo;; in a positive, constructive and effective manner</li><li>
Is a Leader, and is viewed as one</li></ul></li></ul></li></ul></li></ul></li></ul><div>
</div><div>
Language Skills
</div><ul><li><ul><li><ul><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.</li></ul></li></ul></li></ul><div></div><div> 
</div><div>
Computer Skills
</div><ul><li>Demonstrated experience with Microsoft operating systems from Windows 10/11
</li></ul><ul><li>Demonstrated experience with Office 365</li><li>
Demonstrated experience with network troubleshooting</li></ul><div>
</div><div>
Physical Demands
</div><ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and taste or smell. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.</li></ul><div>
</div><div>
Work Environment
</div><ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals and extreme cold. The noise level in the work environment is usually moderate.</li></ul></div>

IT Ops Specialist

Ensemble Health Partners

<div>
 
 
 Role Overview
 
 
 
 We are seeking a People Operations Specialist to join our fast-growing team in Cairo.
 
 
 This role will directly support the Senior Operations Manager while owning end-to-end processes that shape our employee experience.
 
 
 The ideal candidate is passionate about culture, engagement, recruiting, and compliance and thrives in a startup-fast but evolving corporate environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Recruitment &amp; Onboarding: Manage end-to-end recruiting, onboarding full-time and part-time employees.
 
 
 &bull; People Operations &amp; Culture: Support Senior Operations Manager, own engagement initiatives, policy development, performance management, and office admin support.
 
 
 &bull; Compliance &amp; Systems: Manage Odoo ERP, Workday, Microsoft 365, collaborate with IT &amp; Finance.
 
 
 &bull; Data &amp; Reporting: Track, analyze, and report on HR data.
 
 
 &bull; Future Growth: Potential to mentor new People Ops hires as the team expands.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; 2&ndash;3 years of experience in People Operations/HR (startup experience is a plus).&bull; End-to-end recruitment and onboarding experience.
 
 
 &bull; Knowledge of HR lifecycle, compliance, and engagement.
 
 
 &bull; Strong proficiency in Excel, PowerPoint, Word; analytics is a plus.
 
 
 &bull; Experience with Greenhouse, LinkedIn Recruiter, Workday, Odoo ERP, Microsoft 365.
 
 
 &bull; Fluency in English; healthcare knowledge is a plus.
 
 
 &bull; HR Diploma or certification is a plus.
 
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 
 &bull; Excellent communication and presentation skills.
 
 
 &bull; Ability to work under pressure and adapt quickly.
 
 
 &bull; Flexible, resilient, and comfortable with change.
 
 
 &bull; Strong discretion and confidentiality.
 
 
 &bull; Creative, people-focused mindset with ability to implement policies.
 
 
 
 
 
 
 Work Environment &amp; Culture
 
 
 
 &bull; Hybrid role based in Mivida Business Park, New Cairo.
 
 
 &bull; Occasional mission-based work assignments.
 
 
 &bull; Startup-fast pace with shift toward corporate HR maturity.
 
 
 &bull; Growth opportunities into People Operations leadership.
 
</div>

People Operations Specialist

ING Türkiye

<div>
 
 
 At ING we encourage you to `Do Your Thing
 
 ` to do more of what you love. We&rsquo;re on a journey that&rsquo;s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We&rsquo;re proud of that!
 
 
 
 
 
 In ING, creating superior customer is one of our strategic priorities. We constantly hear voice of customer, look through customer&rsquo;s eyes and focus on customer needs to provide differentiating customer experience
 
 
 
 
 
 We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?
 
 
 
 
 
 Join our Technology team as Senior Specialist and discover the life at ING.
 
 
 
 
 
 This role will be responsible for our IT team&rsquo; operations and continuous improvement in technology and process with ensuring a 24/7 effective detection and incident response capabilities.
 
 
 
 
 
 
 System Operations Senior Specialist (24/7 shifts)
 
 
 
 
 
 
 
 
 
 
 
 
 
 If you think you may take charge of the following responsibilities
 
 ;
 
 <ul>
 <li>
 Manage bank end-of-day processes with automation tools
 </li>
 <li>
 Architectural design, plan, configure, job scheduling, on automation tools.
 </li>
 <li>
 To run, monitor, report and document the planned intraday &amp; end-of-day batch &amp; automation works using the Automic system in line with requests and procedures,
 </li>
 <li>
 Monitoring all processes 24/7
 </li>
 <li>
 To monitor information technology systems and data centers by using monitoring and management systems, to ensure coordination and solution of the problem by reaching the relevant people in case of problems,
 </li>
 <li>
 To perform backup operations and physical cartridge management.
 </li>
 </ul>
 
 
 
 
 
 If you think you have most of the following qualifications;
 
 
 <ul>
 <li>
 Bachelors degree in computer, electronics engineering or relevant fields
 </li>
 <li>
 2+ years of IT Operation experience and Operations skills
 </li>
 <li>
 Proven experience on automation implementations (design, migrate, implement, operate)
 </li>
 <li>
 Proficient in using office programs
 </li>
 <li>
 Good understanding of Incident Response methodologies
 </li>
 <li>
 Good verbal and written English communication skills. We actively communicate with our global peers and managers.
 </li>
 <li>
 Passionate for automation technology and trends.
 </li>
 <li>
 Motivated self-starter with strong problem solving, pro-active and analytical skills.
 </li>
 <li>
 Knowledge on Automic is preferable.
 </li>
 <li>
 Working in 24/7 shifts
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 
 
 
 
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
 </li>
 </ul>
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
 </li>
 <li>
 Social clubs, celebrations, and events to help you balance work and fun.
 </li>
 </ul>
 
 
 We Care About You:
 
 
 <ul>
 <li>
 Comprehensive health insurance for you and your loved ones.
 </li>
 <li>
 Private pension plans to help you achieve your future goals.
 </li>
 <li>
 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
 </li>
 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 https://youtu.be/Q-tB2-J1lzQ
 
 
 
 
 
 
 
 
 
 
 ***Candidates are expected not to share any sensitive personal data.
 
 
 
</div>

System Operations Specialist

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