it operations specialist

OPLOG

<div>
 
 Who We Are
 
 
 
 OPLOG is the tech engine behind seamless e‑commerce fulfillment for top brands across T&uuml;rkiye, Europe, and the US. By fusing in‑house software with robotics and automation, we erase the line between the physical and digital worlds&mdash;delivering post‑purchase experiences that turn customers into fans and giving our clients an unfair competitive edge.
 
 
 We&rsquo;re building a world-class robotic fulfillment ecosystem, and we&rsquo;re looking for curious minds to shape the future with us.
 
 
 
 About the Role:
 
 
 
 We&rsquo;re scaling&mdash;fast. Our platforms, robots, and data pipelines need to move even faster.
 
 
 The IT Specialist will be responsible for ensuring the seamless operation of the company's IT infrastructure, managing user support requests, and playing an active role in daily IT operations.
 
 
 
 What You'll Do:
 
 
 
 Track and resolve user support requests through the IT service management platform
 
 
 Perform installation, configuration, and maintenance of Windows, macOS, and Linux client devices
 
 
 Conduct basic troubleshooting for endpoint and network-related issues
 
 
 Complete IT processes for new employee onboarding and offboarding
 
 
 Maintain IT equipment (printers, handheld terminals, barcode scanners) at warehouse locations
 
 
 Keep IT documentation up to date
 
 
 
 Who You Are:
 
 
 
 Bachelor's degree in Computer Engineering, Information Systems, or related field
 
 
 
 Minimum 2 Years Of IT Support Experience
 
 
 
 Proficiency in Windows, macOS, and Linux operating systems
 
 
 Knowledge of basic network protocols (TCP/IP, DNS, DHCP)
 
 
 Strong communication and problem-solving skills
 
 
 Ability to visit multiple sites (Dilovas&inodot; - Tuzla FCs) as required, actively engaging with different locations to understand operations, identify improvement opportunities, and contribute to on-site processes
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 AI‑assisted coding &amp; LLM licenses &ndash; build smarter, faster
 </li>
 <li>
 Paid vacation in your first year &ndash; no waiting period
 </li>
 <li>
 Birthday day off &ndash; celebrate you
 </li>
 <li>
 Private health insurance &ndash; from day one
 </li>
 <li>
 Shuttle service - your commute, covered
 </li>
 <li>
 Meal card &ndash; lunches on us
 </li>
 <li>
 Learning budget &ndash; for courses, books, and conferences
 </li>
 <li>
 English courses &ndash; grow your communication skills globally
 </li>
 </ul>
</div>

IT Specialist

United Nations Development Programme

<div><div>Background
UNDP&rsquo;s Regional Centre for Europe and the CIS is UNDP&amp;#96;s advisory hub for the Europe and CIS region tasked with the responsibility to provide policy and programmatic support to UNDP&acute;s development activities in the region. Throughout UNDP&acute;s focus areas, it works towards increasing the impact of UNDP&acute;s activities in the region by assisting Country Offices in development of country-level initiatives through advisory services and technical support and by implementing regional-level projects in partnership with a wide range of partners supported to a global network of expertise. Under the leadership of the Director, the RBEC Regional Centre employs a multi-disciplinary team of specialists and advisors, project managers, operations and programme support staff.
The ICT team plays a crucial role in the IRH as reliance on digital technology continues to increase in all office operations, projects, and programme deliveries. The team drives UNDP&rsquo;s digital transformation efforts in the IRH to better enable, leverage and deploy technology solutions that help the IRH implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.
Duties and Responsibilities
Under the guidance and direct supervision of the ICT Specialist, the ICT Associate provides leadership in execution of ICT services in the IRH, implements ICT management systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for reviewing and advising on the use of new technologies that will enhance IRH productivity. The ICT Associate promotes a client-oriented approach.
The ICT Associate may supervise ICT support staff and works in close collaboration with Programme, Operations, and project teams in the IRH, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT- related issues.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Competencies
Core Competencies:
<ul><li>Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
</li><li>Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
</li><li>Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
</li><li>Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
</li><li>Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
</li><li>Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
</li><li>Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making
</li></ul>People Management Competencies:
<ul><li>UNDP People Management Competencies can be found in the dedicated site .
</li></ul>Cross-Functional &amp; Technical Competencies:
Business Management
<ul><li>Results-Based Management
<ul><li>Ability to manage programmes and projects with a focus on improved performance and demonstrable results
</li></ul></li><li>Customer Satisfaction/Client Management
<ul><li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide inputs to the development of customer service strategy, and look for ways to add value beyond clients' immediate requests.
</li><li>Ability to anticipate client's upcoming needs and concerns.
</li></ul></li><li>Working with Evidence and Data
<ul><li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
</li></ul></li><li>Digital Awareness and Literacy
<ul><li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed
</li></ul></li></ul>Information Management and Technology
<ul><li>IT Customer
<ul><li>Support Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience.
</li><li>Knowledge of ISO 9001 desirable.
</li><li>ITIL certification or similar is desirable.
</li></ul></li><li>Network, Communication, and Infrastructure Management
<ul><li>Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT.
</li><li>Cisco CCIE CCNP or similar is desirable.
</li></ul></li><li>User Experience and Business Analyst
<ul><li>Capacity to translate efficiently user needs into IT requirements around human-centered design
</li></ul></li></ul>Required Skills and Experience
Education:
<ul><li>Secondary education is required with formal training in IT systems, business software and/or web-based applications.
</li><li>A university degree in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.
</li></ul>Experience:
<ul><li>Minimum of 7 years (with high school diploma) or 4 years (with bachelor&rsquo;s degree) of relevant working experience in network administration and operations, web design, providing technical support for hardware/software or cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems, and cloud infrastructure solutions.
</li><li>Certifications in CCNA, MSCA, MCSE or MCP are an asset.
</li><li>Certification on Microsoft Endpoint Administrator MD-102 required. (Please upload the document into attachment section)
</li><li>Experience working with user-centered designs and conducting user research and testing is required.
</li><li>Previous experience with the UN or its agencies is an asset.
</li><li>Previous experiences with the following are highly desirable:
<ul><li>Microsoft Azure &amp; Windows Servers
</li><li>Microsoft SharePoint
</li><li>Windows based operating systems.
</li><li>Apple OS and mobile phone platforms
</li><li>Microsoft Office applications
</li><li>Cisco routers and firewalls
</li><li>Open-source applications
</li><li>Other commercial software
</li><li>Artificial Intelligence tools &amp; software
</li><li>VoIP applications
</li></ul></li></ul>Languages:
<ul><li>Fluency in English and Turkish is a requirement.
</li><li>Knowledge of another UN language is desirable.
</li></ul>Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</div></div><div></div>

ICT Associate [Open to external applicants]

Great Sys

Position: People Operations Specialist ( Male Only) Department: HR &amp; Admin Location: Multan - On-site Shift: 7:00 PM &ndash; 4:00 AMPosition Overview:The People Operations Specialist will play a key role in supporting core Human Resource functions, managing administrative operations, and serving as the first point of contact for incoming customer calls on the company&rsquo;s Direct Line. This role requires a proactive, organized, and people-oriented professional capable of maintaining smooth internal coordination and ensuring a positive experience for employees and external stakeholders alike.Key ResponsibilitiesHuman Resources ( 70%)<ul><li>Support the end-to-end recruitment process, including job postings, scheduling interviews, onboarding new hires , back reference checks, and offboarding</li><li>Maintain and update employee records in the HR system (e.g., Zoho People).</li><li>Assist in performance management activities, employee evaluations, and appraisal tracking.</li><li>Facilitate training sessions, employee engagement activities, and HR communications.</li><li>Handle employee queries regarding attendance, leaves, policies, and benefits.</li><li>Ensure compliance with company policies, labor laws, and internal procedures.</li></ul>Administration (20%)<ul><li>Oversee daily office operations including maintenance, supplies, and vendor coordination.</li><li>Manage documentation, filing, and correspondence related to administrative matters.</li><li>Coordinate logistics for meetings, events, and internal functions.</li><li>Support travel, accommodation, and facility management tasks when required.</li><li>Monitor office assets, inventory, and service contracts.</li></ul>Customer Communication (10%)<ul><li>Serve as the first point of contact for all incoming calls on the company&rsquo;s main line.</li><li>Professionally handle inquiries, route calls to the appropriate departments, and ensure timely follow-up.</li><li>Maintain a log of all customer interactions and share relevant information with respective teams.</li><li>Provide courteous and efficient communication to enhance customer experience.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (MBA preferred)</li><li>Experience: 2&ndash;4 years of experience in HR &amp; Administration or similar roles.</li></ul>Skills:<ul><li>Excellent Spoken English ( Mandatory)</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office and HRMS tools (Zoho People experience preferred).</li><li>Proficiency in ATS</li><li>Professional phone etiquette and customer service orientation.</li><li>Ability to maintain confidentiality and handle sensitive information.</li></ul>Key Attributes<ul><li>Professional demeanor and a positive attitude.</li><li>Strong ownership and attention to detail.</li><li>Ability to work independently and collaboratively across departments.</li><li>Customer-centric mindset with problem-solving ability.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable with following:</li></ul>Shift: Night (7:00 pm-4:00 am) Job-Mode: On-siteLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

People Operations Specialist

izÜRET

<div>
 
 
 People Operations Specialist
 
 
 
 Role Summary
 
 
 People Operations Specialist supports day-to-day HR operations across the employee lifecycle. The role focuses on execution, coordination, monitoring, and reporting of People Operations processes, working closely with hiring managers, finance, and external partners to ensure accuracy, compliance, and smooth HR operations.
 
 
 
 
 
 Core Responsibilities
 
 
 Recruitment &amp; Onboarding Support
 
 <ul>
 <li>
 Supports end-to-end recruitment processes including job posting, CV screening, interview scheduling, and coordinating internal interview participants
 </li>
 <li>
 Coordinates with hiring managers to collect role requirements and interview feedback, writes interview notes after interviews and prints related interview documents before interviews
 </li>
 <li>
 Prepares offer documentation and supports onboarding logistics
 </li>
 <li>
 Tracks recruitment metrics and prepares regular hiring status reports
 </li>
 </ul>
 
 Performance &amp; Employee Process Tracking
 
 <ul>
 <li>
 Supports performance review cycles by coordinating timelines, documentation, and data collection and documentation
 </li>
 <li>
 Tracks KPIs, feedback inputs, and evaluation results for reporting purposes
 </li>
 <li>
 Maintains up-to-date employee records, performance documents, and development notes
 </li>
 <li>
 Supports managers with follow-ups related to goal tracking and review documentation
 </li>
 </ul>
 
 Training &amp; Development Coordination
 
 <ul>
 <li>
 Collects training needs from teams and supports training scheduling
 </li>
 <li>
 Tracks training participation, attendance, and certification records
 </li>
 <li>
 Maintains training databases and prepares summary reports
 </li>
 </ul>
 
 HR Operations &amp; Administration
 
 <ul>
 <li>
 Maintains personnel files, contracts, leave records, and HR documentation
 </li>
 <li>
 Tracks annual leave, sick leave, and other absences through internal HR system
 </li>
 <li>
 Coordinates payroll inputs with finance, including leave data and employee changes
 </li>
 <li>
 Supports payroll, SGK, and compliance documentation processes
 </li>
 <li>
 Acts as a point of contact for employee questions regarding HR procedures
 </li>
 </ul>
 
 Compensation &amp; Benefits Support
 
 <ul>
 <li>
 Supports salary benchmarking data collection and comparisons
 </li>
 <li>
 Coordinates benefits enrollment, health insurance processes, and BES documentation
 </li>
 <li>
 Tracks headcount data and supports workforce-related reporting to EGM and EGESBM
 </li>
 <li>
 Prepares HR data summaries for management review
 </li>
 </ul>
 
 Employee Engagement &amp; Internal Communication
 
 <ul>
 <li>
 Supports employee surveys and engagement data collection
 </li>
 <li>
 Assists in organizing internal events and HR communications
 </li>
 <li>
 Tracks feedback and follow-up action items
 </li>
 </ul>
 
 Compliance &amp; Coordination
 
 <ul>
 <li>
 Supports compliance with Turkish labor law through accurate documentation and follow-ups
 </li>
 <li>
 Coordinates with external vendors such as payroll, insurance, and HR consultants
 </li>
 <li>
 Escalates risks or inconsistencies to senior HR or management when required
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Qualifications
 
 <ul>
 <li>
 3+ years of experience in HR or People Operations in a fast-paced environment
 </li>
 <li>
 Operational knowledge of Turkish labor law, payroll, and HR compliance
 </li>
 <li>
 Experience with HR reporting, tracking, and documentation
 </li>
 <li>
 Proficiency in Microsoft Office and HR systems
 </li>
 <li>
 Professional working proficiency in English
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Attributes
 
 <ul>
 <li>
 Detail-oriented and organized
 </li>
 <li>
 Strong coordination and follow-up skills
 </li>
 <li>
 Clear communicator at an operational level
 </li>
 <li>
 Comfortable working with data, reports, and documentation
 </li>
 <li>
 Reliable, consistent, and process-focused
 </li>
 </ul>
 
 
 
</div>

Job Portal - dinCloud Pakistan

<li>Job Description
About the Role
Specialist compute service operations provides technical assistance and troubleshooting to clients or internal teams regarding hardware, software, or infrastructure issues. They act as a bridge between users and development teams, ensuring smooth system operation and efficient problem resolution.
What You Will Do
Essential Job Functions:<ul><li>
Background and understanding of technical cloud-based MSP workspace and environment.</li><li>
Debugging issues for various flavors of Windows, Linux, and Mac.</li><li>
Server administration (2008,2012,2016,2019)</li><li>
Domain Controllers, Active Directory, DNS, DHCP.</li><li>
RMM tools (Kaseya, SolarWinds RMM, Ninja)</li><li>
Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)</li><li>
Alerts configurations and escalations (email, SMS, etc.)</li><li>
Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc.)</li><li>
Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)</li><li>
Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)</li><li>
OS patching/updating tools (SCCM, SCOM, WSUS, WDS)</li><li>
Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)</li><li>
Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc.)</li><li>
Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)</li><li>
Good understanding of software and hardware techniques for x86 virtualizations.</li><li>
Analyze system logs and identify potential issues with computer systems.</li><li>
Talk to clients through a series of actions, either via phone, email, or chat, until theyve solved a technical issue.</li><li>
Responsible for documenting the configuration of the system.</li><li>
Effectively multitask and manage competing priorities</li><li>
Team player - ready to contribute whatever it takes or play any role on a team to get the job done</li><li>
Intune management experience</li><li>
O365 Products and MS CSP Portal: administering M365, licenses, tenants, subscriptions and operational best practices.</li></ul>
What Qualifies You<ul><li>
BSc. Engineering degree (Electrical/Telecom/Computer)</li><li>
Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMware, Veeam, O365</li><li>
Highly technical, organized, and have excellent communication and people skills.</li><li>
A highly motivated individual who thrives in a fast-paced environment.</li><li>
Comfortable in both local and global working environments.</li></ul></li>

Specialist Compute Service Operations

PayLater

Role PurposeEnsure stable, secure, and compliant day-to-day IT operations, supporting a regulated fintech environment while enabling efficient scaling of a BNPL product platform.Key Responsibilities<ul><li>Own IT operations, internal systems, and user access management</li><li>Manage identity platforms (Google Workspace, Entra ID, IAM)</li><li>Implement and maintain IT policies and operational procedures</li><li>Manage IT vendors, service providers, and SLAs</li><li>Ensure business continuity, backup, and disaster recovery readiness</li><li>Oversee endpoint security, asset management, and patching</li><li>Support audits, compliance reviews, and regulator requests</li><li>Enforce least-privilege access and access governance</li></ul>Required Experience<ul><li>5+ years of experience in IT Operations or IT Management</li><li>Mandatory experience working in fintech or product-driven technology companies</li><li>Experience in regulated or financial services environments</li><li>Strong understanding of identity, access management, and endpoint security</li><li>Experience managing outsourced IT or MSP relationships</li></ul>Job Type: Full-time

IT Operations Lead (Fintech)

Central Health

<div>Overview:
<div>
This position is Hybrid. Individuals in this position may work both at an approved off-site location and onsite at a primary location or multiple locations based on business needs.</div><div></div><div> 
The People Operations Specialist has a pivotal role that supports the operational day-to-day of the People Department function by aiding in optimizing HR processes, while also completing and maintaining various HR workflows and transactions. The role is designed to evolve from manual data entry tasks to more strategic and user-focused responsibilities. Working closely but not directly reporting to the Sr. HRIT Analyst, this position plays a key role in ensuring the effective utilization of the HRIS, maintaining data integrity, and enhancing the employee experience through streamlined processes. In addition to supporting the ongoing optimization of the HRIS, the People Operations Specialist will also collaborate on special projects aimed at automating routine tasks and improving operational efficiency. This role requires a blend of technical skills and a deep understanding of HR operations, as well as excellent problem-solving and communication abilities. The position offers a unique opportunity to be at the forefront of HR technological transformation, providing invaluable support across the entire People Department and other cross-functional business units.</div>
Responsibilities:<div></div><div> 
HR Technology 
<ul><li>Assist in migrating existing HR data and troubleshooting system errors</li><li>Participate in regular system audits</li></ul>
Process Improvements 
<ul><li>Work with the Sr. HRIT Analyst to map existing HR processes for automation and/or</li></ul>
self-service opportunities 
<ul><li>Support the Sr. HRIT Analyst in conducting workflow analyses for HR-related</li></ul>
processes 
<ul><li>Collaborate with People Partnerships &amp; Engagement team to update or create SOPs based on new</li></ul>
system functionalities 
Transactional Changes and Data Management 
<ul><li>Validate automated transactional changes such as new hires, terminations, and promotions</li><li>Perform mass data uploads under guidance and ensure compliance with data security and privacy</li></ul>
guidelines 
Analytics and Reporting 
<ul><li>Support key activities related to the enablement and knowledge sharing of HR Analytics tools and reporting</li></ul>
capabilities as they are developed, such as job aides, knowledge base articles, etc. 
Employee Support and Training 
<ul><li>Assist in developing content and resources for training HR staff and end-users in the HRIS, such as</li></ul>
basic navigation, HR programs (performance evaluations, etc.). 
<ul><li>Provide first-level assistance to employees for self-service portals and other HRIS features</li></ul>
Project Coordination 
<ul><li>Assist in testing and QA processes for HRIS upgrades, optimization, and enhancements</li></ul>
Compliance and Governance 
<ul><li>Support Sr. HRIT Analyst in establishing governance protocols for HR tools and technologies and assist in documenting system configurations, change management processes, and audit trails</li><li>Support other HR team members (HRBPs, HR Generalists, etc.) in reporting and data requirements related to</li></ul>
other compliance requirements, such as EEO-4 reporting, Joint Commission Survey Audit Readiness, and HRSA 
compliance requirements</div><div></div><div> 
Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this 
organization.</div>
Qualifications:
<div>
Education:</div><ul><li>
High School Diploma or equivalent (higher degree accepted) - Required</li><li>
Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration, or related field. - Preferred</li></ul><div>
Experience:</div><ul><li>
2 years of experience in an HR Operations or a related role. - Required</li><li>
Specific experience processing HR workflow transactions within enterprise HRIS/ATS systems at scale, i.e., shared services process automation, self-service, etc. - Preferred</li></ul><div>
Licenses &amp; Certifications:</div><ul><li>
HRCI or SHRM - Preferred</li></ul></div>

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