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it service desk analyst

DICETEK LLC

<div>IT Service Desk Analyst
Following responsibilities to handle:-
<ul><li>Responding to customer calls over the phone, email, chat.
</li><li>Acknowledgment tickets and work toward resolution as first line of support through telephone or remote support.
</li><li>Assign ticket to other support teams</li><li>
Monitor compliance to SLA, coordination with support teams for resolution proper breaching the SLA and ensure SLA is strictly followed
</li><li>Prepare / generate / weekly report and share with all IT teams.</li></ul></div>

IT Service Desk Analyst

BLUE WORLD

A receptionist acts as the primary point of contact, greeting visitors, answering calls, and managing the front desk to ensure smooth office operations. They handle administrative tasks like scheduling, mail distribution, and maintaining reception area security. Key skills include professional communication, multitasking, organization, and customer service. Key Responsibilities<ul><li>Front Desk Management: Greeting clients, visitors, and guests warmly upon arrival, directing them to the appropriate person or office.</li><li>Call Management: Answering, screening, and forwarding incoming phone calls, taking messages, and handling inquiries.</li><li>Administrative Support: Scheduling appointments, managing calendars, sorting mail, scanning/filing documents, and managing meeting room bookings.</li><li>Security &amp; Safety: Monitoring visitor access, issuing badges, and maintaining a secure and tidy front desk area.</li><li>Office Maintenance: Managing office supplies, assisting with deliveries, and coordinating with facility staff.</li></ul>Required Skills and Qualifications<ul><li>Communication: Excellent verbal and written communication skills.</li><li>Customer Service: A professional demeanor with strong interpersonal skills.</li><li>Organization: Strong multitasking and time-management abilities.</li><li>Technology: Proficiency in Microsoft Office Suite (Word, Excel) and office equipment (printers, fax machines).</li><li>Experience: Previous experience as a receptionist or in a similar administrative role is typically required.</li></ul>Common Work Environments Receptionists are found in various industries, including corporate offices, healthcare facilities, hospitality (hotels), and service businesses (salons, gyms). They often report to an Office Manager or Administrative Manager.Job Type: Full-timePay: AED1,800.00 - AED2,500.00 per month

Female Receptionist

Dicetek LLC

<div>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Strong experience as a Business Analyst in Cards (Debit/Credit)
 </li>
 <li>
 Hands-on exposure to UAE banking regulations and market practices
 </li>
 <li>
 Experience working with card lifecycle, transactions, and payment flows
 </li>
 <li>
 Ability to gather requirements, gap analysis, prepare BRDs/FSD, and coordinate with business, internal IT and other vendors, managing CAB approvals.
 </li>
 <li>
 Good communication and stakeholder management skills
 </li>
 <li>
 Coordinating with all stakeholders to obtain sign-offs necessary for project closure
 
 
 </li>
 </ul>
 Location: UAE
 
 
 Experience: Relevant cards BA experience with UAE exposure is mandatory
</div>

Business Analyst - Cards

<div>Key requirements:<ul><li>
Strong experience as a Business Analyst in Cards (Debit/Credit)</li><li>
Hands-on exposure to UAE banking regulations and market practices</li><li>
Experience working with card lifecycle, transactions, and payment flows</li><li>
Ability to gather requirements, gap analysis, prepare BRDs/FSD, and coordinate with business, internal IT and other vendors, managing CAB approvals.</li><li>
Good communication and stakeholder management skills</li><li>
Coordinating with all stakeholders to obtain sign-offs necessary for project closure</li></ul>
Location: UAE
Experience: Relevant cards BA experience with UAE exposure is mandatory</div>

AL JALAL TRADING EST.

Job Summary:The Receptionist / Front Desk Officer | HR /Admin Support is responsible for managing front desk operations, providing administrative and HR assistance, and supporting the sales team. The role ensures smooth day-to-day office operations, professional communication with clients and employees, and accurate documentation for both sales and HR activities.Key Responsibilities: Front Desk &amp; Reception Duties:<ul><li>Greet and assist visitors, clients, and vendors in a professional and friendly manner.</li><li>Answer, screen, and direct incoming calls and inquiries promptly.</li><li>Maintain a tidy and welcoming reception area.</li><li>Manage incoming and outgoing correspondence, mail, and courier deliveries.</li><li>Maintain visitor logs and follow company security procedures.</li></ul>Administrative Support:<ul><li>Provide general administrative assistance such as filing, scanning, and document preparation.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements.</li></ul>HR Support:<ul><li>Assist in maintaining employee attendance and leave records.</li><li>Support HR in preparing documents such as offer letters, contracts, and memos.</li><li>Update and organize employee files and HR databases.</li><li>Assist in recruitment activities (posting job ads, scheduling interviews, collecting documents).</li><li>Coordinate onboarding for new employees and maintain training records.</li><li>Help organize staff events and handle HR-related communication.</li></ul>Qualifications:<ul><li>Minimum 2&ndash;3 years of experience in administration, reception, sales, or HR support roles.</li><li>Excellent verbal and written communication skills.</li><li>Proficient in MS Office (Word, Excel, Outlook, PowerPoint).</li><li>Strong attention to detail and organizational skills.</li><li>Ability to handle confidential information with professionalism.</li></ul>Key Competencies:<ul><li>Professional and positive attitude</li><li>Excellent interpersonal and communication skills</li><li>Strong multitasking and time management abilities</li><li>Accuracy and attention to detail</li><li>Team player with a proactive and responsible approach</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>2years: 1 year (Preferred)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>

Front Desk Receptionist - Hr/Admin Support

Bristol Medical Centre

Job Description:We are looking for a Front Office Executive to join our clinic and be the first point of contact for patients. The ideal candidate should be polite, organized, and experienced in handling front-desk operations in a healthcare setting.Key Responsibilities:<ul><li>Greet and assist patients in a professional and friendly manner</li><li>Patient registration and demographic data entry</li><li>Appointment scheduling and coordination</li><li>Handling phone calls, WhatsApp, and front desk inquiries</li><li>Insurance eligibility checking and prior authorization coordination</li><li>Billing support, cash/card collections, and receipt handling</li><li>Coordination with doctors, nurses, and internal departments</li><li>Maintaining patient records and front office documentation</li><li>Ensuring reception area cleanliness and proper organization</li></ul>Requirements:<ul><li>Previous experience as a Front Office Executive / Receptionist in a clinic or hospital (preferred)</li><li>Knowledge of insurance processes (DHA / MOH / private insurance) is an advantage</li><li>Good communication skills in English (Arabic / Hindi / Malayalam is a plus)</li><li>Basic computer skills (EMR, MS Office, email handling)</li><li>Presentable appearance and patient-friendly attitude</li><li>Ability to work under pressure and handle multiple tasks</li></ul>Job Type: Full-time

Front Desk Receptionist

Capitex

Job Title: KYC / CDD Analyst: 
Location: Sharjah
 Contract Duration: 6 months
 Level: Analyst
 
Job Description: 
We are seeking a detail-oriented KYC / CDD Analyst to support periodic and trigger-based customer due diligence activities in line with the Bank’s customer risk rating framework and regulatory requirements.
 
Key Responsibilities: 
<ul>
<li>Conduct periodic KYC refreshes and trigger-based reviews in accordance with internal policies and regulatory standards.</li>
<li>Review, update, and maintain customer profiles, including:</li>
<li>Customer identification and verification information</li>
<li>Ownership and control structures</li>
<li>Ultimate Beneficial Ownership (UBO)</li>
<li>Nature of business, Source of Funds (SoF), and Source of Wealth (SoW)</li>
<li>Ensure KYC records are complete, accurate, and up to date across core banking and KYC systems.</li>
<li>Perform Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for higher-risk customers, including:</li>
<li>High-risk geographies</li>
<li>Politically Exposed Persons (PEPs)</li>
<li>Complex ownership structures</li>
<li>Cash-intensive or high-risk industries</li>
<li>Assess and document customer risk factors and apply appropriate risk ratings.</li>
<li>Prepare clear and concise EDD narratives, including justifications for risk acceptance or escalation.</li>
<li>Collect, validate, and review KYC documentation in line with regulatory and internal standards.</li>
<li>Maintain proper documentation and audit trails to support internal audits, compliance reviews, and regulatory inspections.</li>
<li>Adhere to defined SLAs and productivity targets while maintaining high quality standards.</li>
<li>Liaise with Relationship Managers, Front Office, Operations, and Compliance teams to resolve KYC gaps and outstanding issues.</li>
</ul>
Required Knowledge & Skills: 
<ul>
<li>Strong understanding of AML/CFT, KYC, CDD, and EDD requirements.</li>
<li>Practical knowledge of CBUAE AML/CFT Regulations and regulatory guidance.</li>
<li>High attention to detail with strong documentation and analytical skills.</li>
<li>Ability to manage multiple cases within tight timelines.</li>
</ul>

KYC / CDD Analyst - Sharjah

Explore 114+ It service desk analyst in Management Hr Ob Jobs In Sharjah this February. Find roles across top companies and apply now to boost your career.

114 it service desk analyst jobs In Management Hr Ob Jobs In Sharjah

IT Service Desk Analyst

Female Receptionist

Business Analyst - Cards

Business Analyst - Cards

Front Desk Receptionist - Hr/Admin Support

Front Desk Receptionist

KYC / CDD Analyst - Sharjah