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application services reliability management / reliability engineer

business enablement manager Jobs in Istanbul

business enablement manager

it service manager

Transmed Holding Limited

<div>Overview:

Transmed Turkiye is a full-service distributor company across 13 countries, managing distribution, sales, and marketing for 35 leading brands. We strongly believe in putting people first &ndash; our customers, our teams, our partners. 
We are seeking a Business Technology Lead. 

Responsibilities:
<ul><li>The Business Technology Lead will be responsible for supporting and managing the implementation of business solutions projects, gathering business requirements, and translating them into technology solutions. He/She will also provide support and assistance to ensure the smooth operation of IT systems and issues related to applications, systems, integrations, databases, users IT experience, and offers timely resolutions for optimal business IT service delivery and productivity.</li><li>
Ensure IT business value add by ensuring collaborating with business partners and global IT teams to provision and support enterprise applications, systems, ensure smooth and secure integration. Analyze change requests and implement valid ones. Work with business partners and IT vendors to manage business expectations for IT services and solutions.</li><li>
Develop and write complex queries to retrieve and analyze data from various databases and systems. Create and maintain views and stored procedures for data access, reporting, and analysis. Collaborate with business users to understand data requirements and translate them into effective queries and views. Perform data validation and verification to ensure data accuracy and consistency across systems. Troubleshoot and optimize database queries for better performance and responsiveness. Design and implement data extraction and transformation processes for integration and migration projects.</li><li>
Ensure optimum IT service level by timely resolution or escalation to higher-level support teams when necessary. Maintain an inventory of IT assets ensuring compliance with organizational policies. Assist in monitoring and implementing IT security measures, such as antivirus software, firewalls, and access controls.</li></ul> 
<div></div>
Qualifications:
<ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>
Advanced level of English.</li><li>
8+ years of experience in providing IT services and support to business partners.</li><li>
Strong interpersonal and networking skills.</li><li>
Experience in the implementation of IT solutions within large divisions and companies.</li><li>
Experience in FMCG business applications with an understanding of the industry and business processes (is preferred).</li><li>
Planning and ability to organize activities in line with set guidelines.</li><li>
Experience in project management, managing deliverables and milestones, on time / within budget / meeting business needs.</li></ul></div><div></div>

Business Technology Lead

GlassHouse Türkiye

<div>
 
 
 
 About Us
 
 
 
 
 
 
 
 We support our customers in their digitalization journey with our deep technical expertise.
 
 
 GlassHouse (and e&amp; Enterprise owned company) has a rapidly growing business, and it has many opportunities with its dynamic &amp; energetic environment. We have offices in &Idot;stanbul, Ankara, &Idot;zmir, South Africa and Qatar.
 
 
 
 
 
 Come to join us!
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Managing GlassHouse IT Infrastructure projects in accordance with PMI processes
 </li>
 <li>
 Participating in the contract management process of new projects
 </li>
 <li>
 Managing the set up and presentation stages of current projects to be inline with the signed customer contracts
 </li>
 <li>
 Leading Service Delivery Management of company's ongoing projects
 </li>
 <li>
 Leading the customer satisfaction process
 </li>
 <li>
 To ensure customer satisfaction regarding the services provided, to share feedback and suggestions from customers with managers.
 </li>
 <li>
 To manage and follow up all technical, commercial and legal studies required to ensure contractual obligations committed to customers.
 </li>
 <li>
 To work with operations teams providing 24/7 service to fulfill the Service Level Commitments (SLA) committed to customers.
 </li>
 <li>
 To act as the escalation point for customer complaints and to lead the necessary studies to produce solutions by proactively following customer feedback.
 </li>
 <li>
 To coordinate the GH and customer technical team, to make the necessary technical and commercial escalations,
 </li>
 <li>
 To represent the operations team in audit studies to be received from customers and authorized authorities and to be responsible for making the relevant preparations.
 </li>
 <li>
 To make developments and improvements in line with Quality Control Processes and Requirements.
 </li>
 <li>
 To guide the operations team regarding the processes within the scope of ITIL Service Management Methodology regulations, to inform them about updates in the regulations, to report and define innovations.
 </li>
 <li>
 Define, manage, follow and report the compliance of the company and customers with the procedures and processes within the scope of BDDK, ISO9001 and ISO27001 principles.
 </li>
 <li>
 Determine and report the Information Security risks of the company and customers.
 </li>
 <li>
 Follow the processes and developments in the regulations, create a process map about innovations and report.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 University Degree from a reputable university
 </li>
 <li>
 Gained experience on ITIL management processes
 </li>
 <li>
 6 years of experience preferably in Project Management area (Being PMP certified is a plus)
 </li>
 <li>
 Minimum 2 years experience on contractual management processes is a plus
 </li>
 <li>
 SAP Basis project management and service management responsibility is a plus
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Demonstrated ability to lead programs/projects
 </li>
 <li>
 Ability to identify opportunities and implement changes that improve existing processes
 </li>
 <li>
 Ability to perform and adapt in a changing environment
 </li>
 <li>
 Working effectively with internal &amp; external customers and stakeholders
 </li>
 </ul>
 
 
</div>

Project Manager

Infosys

<div>Role &ndash; Senior Associate Consultant
 
Technology &ndash; EUC, Field Services 
Location &ndash; Istanbul, Turkey 
Business Unit &ndash; CIS 
Compensation &ndash; Competitive (including bonus) 
 
Job Description 
 
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. 
 
At Infosys, we assure that your career will never stand still, we will inspire you to build what&rsquo;s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. 
 
Your role 
 
This is a senior technical position within the Service Delivery IT Infrastructure Team with the following main responsibilities:<ul><li>
Business Relationship Partner: Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service. Enabling business goals through the effective use of Information Technology capabilities and services;</li><li>
Solution Provider/Broker: Support the Business in providing standardized IT and Telecommunication services and solutions aligned with Business requirements; Own all non-standard IT requests and ensure that they are routed and ownership transferred for optimum success
</li><li>Infrastructure Leader: Act on behalf on the IT Service Delivery Manager and assist in leading the IT and Telecommunications infrastructure for the Area ensuring the standardization &amp; security is in line with the Global IT strategy &amp; policy;
</li><li>Communicator: Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue
</li></ul>Required 
Planning &amp; Administration<ul><li>
Provide information and assist IT Service Delivery Manager with IT budgeting and cost control</li><li>
Follow and enforce policies regarding IT management, security, standards and procedures</li><li>
Assist the IT Service Delivery Manager with the Annual IT Budget preparation, based on current expected and IT plans using standard processes as defined by Management</li><li>
Own and coordinate IT Investment within the Site and the AR process</li><li>
Propose/Lead process improvement initiatives and collaborate with project teams to implement initiatives</li><li>
Assists users with business proposal generation, regarding our standards and policies</li></ul> 
IT Infrastructure &amp; Support:<ul><li>
Ensure optimum support for end-users at all times within agreed service levels</li><li>
Agree SLAs with the Business and the Central IT Infrastructure Organizations /Services and ensure level of service is achieved and reported on</li><li>
Act as the Owner/Escalation point for issue resolution between the Business and the IT Community</li><li>
Act as a coach and mentor for junior members in the team and deliver on the job training
</li><li>Ensure that relevant IT documentation is maintained and up to date</li><li>
Support and maintain the IT Infrastructure security standards to be compliant with the security policy</li><li>
Support and maintain the IT Infrastructure systems and data access &ndash; to be managed in collaboration with Service Desk</li><li>
Support and maintain the IT Infrastructure backup and recovery including Disaster Recovery Planning</li><li>
Support and maintain the IT Infrastructure asset management &ndash; including Hardware lifecycle management and SW licensing</li><li>
Support and maintain the IT Infrastructure audit compliance</li><li>
Work closely with your Service Delivery Manager and Central IT Infrastructure Organization to ensure that the Agreed strategy is implemented and followed</li><li>
Support the appropriate level of service for a centrally provided and maintained IT Infrastructure for: server, clients, printers and other standardized peripherals, data communication (LAN, WAN, WLAN, VPN access and required components), voice communication (local and remote)</li><li>
Act as a local point for all IT issues (Infrastructure and Application) at your site and within the Area and ensure engagement with the appropriate IT Group (Infrastructure, European Applications or Divisional Applications)</li><li>
Uses the helpdesk as the central point for all IT issues and service requests</li><li>
In collaboration with the Central Infrastructure Team, develop, coordinate/manage projects aimed at improving and/or reducing costs of the in-area IT environment</li></ul> 
Communication:<ul><li>
Communicate IT strategy and plan to the users and managers and act as the bridge between users and IT Service Delivery Manager</li><li>
Establish good working relationship with users and other sources of support and assistance</li><li>
Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service</li><li>
Assist the Service Delivery Manager in attending local team meetings to understand their plans and issues and communicate them back to the IT Community</li></ul> 

Skills:
 
 
Good understanding of the technologies: 
<ul><li>Windows
</li><li>Networking Concepts
</li><li>CITRIX; MS Remote Access</li><li>
Active Directory, GPO &amp; policy design and support
</li>Security and Compliance Tools 
<li>
</li></ul> 
 
Personal 
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:<ul><li>
High analytical skills</li><li>
A high degree of initiative and flexibility</li><li>
High customer orientation</li><li>
High quality awareness</li><li>
Excellent verbal and written communication skills</li></ul> 

About Infosys 
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. 
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next. 
 
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer</div>

Senior Associate Consultant - EUC, Field Services - Istanbul, Turkey

Hilton

<div>Conrad Istanbul Bosphorus-Groups, Conference &amp; Events Sales Manager
A Group, Meeting and Events (GME) Sales Manager manages the Groups, Meeting and Events Sales office to actively convert customer enquiries into confirmed sales. 
What will I be doing? 
 
As Group, Meeting and Events (GME) Sales Manager, you will manage the Groups, Meeting and Events Sales office to actively convert customer enquiries into confirmed sales. The Group, Meeting and Events (GME) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Maximize all Groups, Meeting and Events revenue opportunities</li><li>
Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets</li><li>
Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li><li>
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li><li>
Ensure the Group, Meeting and Events (GME) Sales Team Members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
</li><li>Manage and develop the Group, Meeting, and Events (GME) Sales Team to ensure career progression and effective succession planning within the hotel and company - Organize hotel promotional activities.</li><li>
As a Group, Meeting and Events (GME) manager actively selling and leading big operations</li></ul>
What are we looking for? 
 
A Group, Meeting and Events (GME) Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills and values that follow:<ul><li>
Demonstrated previous managerial or supervisory experience in a Sales and/or Meetings and Events Sales function in the hotel/leisure sector</li><li>
Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets</li><li>
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
</li><li>Excellent selling and operation capability and an ability also desire to coach selling techniques and lead operations actively</li><li>
Excellent organizational and planning skills</li><li>
Accountable and resilient</li><li>
Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</li><li>
Knowledge of the hotel property management systems</li><li>
Previous experience in the same or similar role</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Conrad Istanbul Bosphorus-Groups, Conference & Events Sales Manager

<div>
 A Group, Meeting and Events (GME) Sales Manager manages the Groups, Meeting and Events Sales office to actively convert customer enquiries into confirmed sales.
 
 
 
 What will I be doing?
 
 
 
 As Group, Meeting and Events (GME) Sales Manager, you will manage the Groups, Meeting and Events Sales office to actively convert customer enquiries into confirmed sales. The Group, Meeting and Events (GME) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Maximize all Groups, Meeting and Events revenue opportunities
 </li>
 <li>
 Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
 </li>
 <li>
 Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
 </li>
 <li>
 Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
 </li>
 <li>
 Ensure the Group, Meeting and Events (GME) Sales Team Members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
 </li>
 <li>
 Manage and develop the Group, Meeting, and Events (GME) Sales Team to ensure career progression and effective succession planning within the hotel and company - Organize hotel promotional activities.
 </li>
 <li>
 As a Group, Meeting and Events (GME) manager actively selling and leading big operations
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Group, Meeting and Events (GME) Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills and values that follow:
 
 
 <ul>
 <li>
 Demonstrated previous managerial or supervisory experience in a Sales and/or Meetings and Events Sales function in the hotel/leisure sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
 </li>
 <li>
 Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
 </li>
 <li>
 Excellent selling and operation capability and an ability also desire to coach selling techniques and lead operations actively
 </li>
 <li>
 Excellent organizational and planning skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 </li>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Istanbul
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Sales
</div>

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Field Service Manager
 
 
 
 
 Your Role And Responsibilities
 
 
 
 From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. You will execute service work with Motion-Drive Service in Tuzla-&Idot;stanbul, Turkey. Reporting to the Drives Service Manager, you will act as the technical point person between customers and extended ABB teams.
 
 
 The work model for the role is: onsite
 
 
 You will be mainly accountable for:
 
 
 <ul>
 <li>
 Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance with expert oversight; identifies technical problems and makes analysis through remote or on-site activity in different service categories
 </li>
 <li>
 Consulting with and advising customers on the most effective service solutions in accordance with standard processes, procedures, and safety guidelines
 </li>
 <li>
 Creating and maintaining reliable relationships with customers, understanding their needs and providing specialist support and solutions
 </li>
 <li>
 Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
 </li>
 <li>
 Identifying opportunities for the development of new service applications, equipment and methods
 </li>
 <li>
 Frequent domestic travelling will be required, as the role will require on-site support at customer sites. Very punctual international travelling might also be required for training purposes or special customers
 </li>
 <li>
 Living ABB&rsquo;s core values of safety and integrity, which means taking responsibility for your own actions while supporting your colleagues and the business
 
 
 
 </li>
 </ul>
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering or Electrical/Electronic engineering
 </li>
 <li>
 Minimum 2 years of service experience
 </li>
 <li>
 Knowledge of AC/DC drives technology, industrial communications (Profibus, Ethernet, Modbus, industrial routers, cloud-based services, etc.) and remote monitoring and remote support systems
 </li>
 <li>
 Advanced level of English, both written and spoken
 </li>
 <li>
 Turkish knowledge is a must
 </li>
 <li>
 Good knowledge of MS Office applications
 </li>
 <li>
 Effective leadership skills, with a collaborative, solutions-oriented approach and effective communication skills
 </li>
 <li>
 Flexibility and quick adaption to frequent scheduling updates. Only on specific and pre-fixed schedule, availability to work during weekends and public holidays to provide 24/7 support. Up to 70% travel required.
 </li>
 <li>
 Current car driving license (type B)
 
 
 </li>
 </ul>
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Field Service Engineer

İşNet

<div>
 
 
 Genel Nitelikler:
 
 
 
 
 
 <ul>
 <li>
 &Uuml;niversitelerin M&uuml;hendislik, Bili&scedil;im, Matematik veya ilgili 4 y&inodot;ll&inodot;k b&ouml;l&uuml;mlerinden mezun
 </li>
 <li>
 Benzer sekt&ouml;rlerde BT A&gbreve;, Ses, Bulut ve G&uuml;venlik alanlar&inodot;nda 2 y&inodot;l ve &uuml;zeri deneyimi olan
 </li>
 <li>
 ISP &uuml;r&uuml;n ve servis s&uuml;re&ccedil;leri hakk&inodot;nda bilgi sahibi
 </li>
 <li>
 Tercihen ITIL veya benzeri s&uuml;re&ccedil; y&ouml;netimi sertifikalar&inodot;na sahip
 </li>
 <li>
 M&uuml;&scedil;teri deneyimi ve memnuniyeti odakl&inodot; bir yakla&scedil;&inodot;ma sahip; teknik s&uuml;re&ccedil;leri bu perspektifle y&ouml;nlendirebilen
 </li>
 <li>
 Analitik d&uuml;&scedil;&uuml;nebilen, s&uuml;re&ccedil; takibini etkin &scedil;ekilde y&uuml;r&uuml;tebilen ve inisiyatif alabilen
 </li>
 <li>
 Kriz y&ouml;netimi, problem &ccedil;&ouml;zme ve koordinasyon konular&inodot;nda yetkin
 </li>
 <li>
 Etkili ileti&scedil;im ve ili&scedil;ki y&ouml;netimi becerilerine sahip; ekip &ccedil;al&inodot;&scedil;mas&inodot;na uyumlu ve &ccedil;&ouml;z&uuml;m odakl&inodot;
 </li>
 <li>
 &Ccedil;ok iyi derecede yaz&inodot;l&inodot; ve s&ouml;zl&uuml; &Idot;ngilizce bilgisine sahip
 </li>
 </ul>
 
 
 
 
 
 &Idot;&scedil;in Tan&inodot;m&inodot;:
 
 
 
 
 
 <ul>
 <li>
 Y&ouml;netti&gbreve;i m&uuml;&scedil;teriler i&ccedil;in 7x24 teknik ileti&scedil;im noktas&inodot; rol&uuml;n&uuml; &uuml;stlenmek; olay, problem ve kriz y&ouml;netim s&uuml;re&ccedil;lerinde m&uuml;&scedil;teriyle koordinasyonu sa&gbreve;layarak ilgili teknik ekipleri y&ouml;nlendirmek
 </li>
 <li>
 M&uuml;&scedil;teri altyap&inodot;s&inodot;na h&acirc;kim olarak servis s&uuml;reklili&gbreve;ini sa&gbreve;lamak, riskleri proaktif bi&ccedil;imde y&ouml;netmek ve gerekli durumlarda teknik ekipleri harekete ge&ccedil;irmek
 </li>
 <li>
 Sat&inodot;&scedil; sonras&inodot; teknik destek s&uuml;re&ccedil;lerinde, sat&inodot;&scedil;, operasyon ve izleme ekipleri aras&inodot;nda etkin bilgi ak&inodot;&scedil;&inodot;n&inodot; ve koordinasyonu sa&gbreve;lamak
 </li>
 <li>
 Sorumlu oldu&gbreve;u m&uuml;&scedil;terilerle d&uuml;zenli ileti&scedil;im ve aksiyon toplant&inodot;lar&inodot; ger&ccedil;ekle&scedil;tirerek SLA takibi, kapasite ve kaynak kullan&inodot;m&inodot; analizlerini yapmak; raporlama, envanter g&uuml;ncelli&gbreve;i ve aksiyonlar&inodot;n kapanmas&inodot;n&inodot; sa&gbreve;lamak
 </li>
 <li>
 M&uuml;&scedil;teri deneyim yolculu&gbreve;unun t&uuml;m temas noktalar&inodot;nda (&ouml;rne&gbreve;in; onboarding, operasyonel destek, sorun &ccedil;&ouml;z&uuml;m&uuml;, raporlama, geli&scedil;tirme &ouml;nerileri ve yenileme s&uuml;re&ccedil;leri) tutarl&inodot;, &scedil;effaf ve &ccedil;&ouml;z&uuml;m odakl&inodot; bir deneyim sunmak
 </li>
 <li>
 M&uuml;&scedil;teri deneyimi ve memnuniyetini art&inodot;rmaya y&ouml;nelik geri bildirimleri toplamak, analiz etmek ve iyile&scedil;tirme s&uuml;re&ccedil;lerine entegre etmek
 </li>
 <li>
 M&uuml;&scedil;teri memnuniyeti &ouml;l&ccedil;&uuml;mlerine katk&inodot; sa&gbreve;layacak aksiyonlar&inodot; planlamak, uygulamak ve takip etmek
 </li>
 <li>
 M&uuml;&scedil;teriyle olan ileti&scedil;imde g&uuml;ven, &scedil;effafl&inodot;k ve proaktiflik ilkelerini benimseyerek uzun vadeli, de&gbreve;er odakl&inodot; bir ili&scedil;ki modeli geli&scedil;tirmek
 </li>
 <li>
 M&uuml;&scedil;terinin ihtiya&ccedil; ve beklentilerini anlayarak deneyim yolculu&gbreve;una rehberlik etmek, her a&scedil;amada de&gbreve;er yaratacak &ouml;neriler sunmak ve m&uuml;&scedil;teri sadakatini g&uuml;&ccedil;lendirmek
 </li>
 </ul>
 
 
 
 
 
 
 
 
 *** &ldquo;Ba&scedil;vurunuz nedeni ile &scedil;irketimiz ile payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler &Scedil;irketimizce 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) kapsam&inodot;nda korunmakta ve i&scedil;lenmektedir. Ayr&inodot;nt&inodot;l&inodot; bilgi ve KVKK kapsam&inodot;nda sahip oldu&gbreve;unuz haklar i
 
 &ccedil;in www.isnet.net
 
 .tr adresini ziyaret edebilirsin
 
 iz.&rdquo;
 
</div>

Müşteri Deneyimi Yöneticisi

Explore 1289+ It service manager in Istanbul this December. Find roles across top companies and apply now to boost your career.

1289 it service manager jobs IN Istanbul

Business Technology Lead

Project Manager

Senior Associate Consultant - EUC, Field Services - Istanbul, Turkey

Conrad Istanbul Bosphorus-Groups, Conference & Events Sales Manager

Conrad Istanbul Bosphorus-Groups, Conference & Events Sales Manager

Field Service Engineer

Müşteri Deneyimi Yöneticisi