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it support engineer

Amtech Systems Pakistan

About the RoleTouch Pro+, Pakistan&rsquo;s leading Interactive Display &amp; Smart Classroom technology brand, is hiring an IT Support Engineer for its Karachi operations. The role involves technical support, installation, maintenance, and customer training for Touch Pro+ Interactive Displays, Kiosks, Video Conferencing Systems, OPS PCs, and related AV/IT equipment.Key ResponsibilitiesInstall and configure Touch Pro+ Interactive Panels, OPS PCs, Kiosks, and AV systems at client sites.Provide on-site and remote technical support to schools, universities, offices, and corporate clients.Troubleshoot hardware, software, networking, NFC, screen-sharing systems, and Android/Windows features.Conduct customer training on Touch Pro+ features, digital whiteboarding, Google tools, and smart classroom workflows.Maintain installation logs, service reports, and client equipment records.Perform preventive maintenance and health checks on deployed units.Coordinate with R&amp;D/technical teams for escalations and firmware updates.Support demo sessions, exhibitions, and the Touch Pro+ Experience Center in Karachi.Required Skills &amp; QualificationsDiploma/Bachelor in IT, Computer Science, Electronics, Telecom, or related fields.1&ndash;3 years of technical support or IT field engineering experience (fresh candidates with strong skills may also apply).Strong understanding of Windows OS, Android OS, networking basics, Wi-Fi sharing, and AV equipment.Experience with projectors, interactive displays, video conferencing systems (Logitech/Yealink), or smart classroom tools is a plus.Good communication skills in Urdu &amp; English.Ability to travel within Karachi for on-site support.What We OfferMarket-competitive salaryTraining on Touch Pro+ ecosystem and smart-learning toolsPerformance bonuses and growth opportunitiesProfessional work environment with national-level exposureOpportunity to work with Pakistan&rsquo;s fastest-growing EdTech brandJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>What is your salary expectation?</li><li>When can you join organization if accepted?</li></ul>Experience:<ul><li>IT Supprt: 2 years (Required)</li></ul>

IT Support Engineer

Dr. Ziauddin Hospital

Requirements:02 - 03 years of relevant ExperienceQualification:Bachelor / Masters in the relevant fieldJob Description:<ul><li>Installation configuration Printers/Scanners and system support.</li><li>Troubleshoot software, hardware, and network issues.</li><li>Collaborate with other teams to identify and resolve complex technical problems.</li><li>Document and track issues and resolutions in our ticketing system.</li><li>Ensure timely and effective communication and updates on the progress of the support cases.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeShift: RotationalJob Type: Full-timeWork Location: In person

Stormfiber

Position Overview:Cybernet is seeking two (2) proactive and technically sound IT Support Engineers to join our Data Centre Operations team. This role involves providing comprehensive IT support to StormFiber and Cybernet teams, including both on-site troubleshooting and nationwide remote assistance.Key Responsibilities and Duties:&middot; Install, configure, and troubleshoot operating systems including Windows, Linux, and macOS.&middot; Assemble, disassemble, and maintain computer hardware components.&middot; Install software, configure Microsoft Outlook, and manage data backups.&middot; Maintain an accurate inventory of IT assets and oversee software licensing.&middot; Support and monitor CCTV systems, NVR / DVR, and access control systems.&middot; Administer LAN infrastructure and ensure stable and secure network operations.&middot; Perform Ethernet cable structuring and physical network setups.Required Skills and Qualifications:&middot; Education: Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.&middot; Experience: 1&ndash;2 years of relevant IT support experience preferred (fresh graduates with strong skills may also be considered).&middot; Technical Skills: Proficiency in hardware/software troubleshooting, networking, and system installations.&middot; Analytical Thinking: Ability to assess issues, identify solutions, and implement corrective actions efficiently.&middot; Communication: Clear verbal and written communication skills for effective coordination.&middot; Problem-Solving: Strong troubleshooting abilities with a solution-oriented mindset.&middot; Attention to Detail: Accuracy and precision in diagnosing and resolving technical issues.How to Apply:Interested candidates are encouraged to send their updated resume to careers@cyber.net.pk with the subject line: &quot;IT Support Engineer &ndash; Karachi&rdquo;Join StormFiber powered by Cybernet &mdash; where innovation meets opportunity. Be a part of a forward-thinking organization that values technology, growth, and excellence.Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>What is your Expected Salary</li><li>What is your Graduation Year</li></ul><ul><li>What is your Graduation Grade/Percentage or CGPA</li><li>Do you reside in Karachi</li></ul>Work Location: In person

IT Support Engineer (Level – I)

Think Digitally Pvt. Ltd

About You:You&rsquo;re a calm, methodical problem-solver who loves keeping people productive and systems secure. You document as you go, automate repetitive work, and communicate clearly with engineers and non-technical stakeholders alike. You&rsquo;re hands-on with Microsoft 365/Entra, Intune, and UniFi, and you take pride in clean baselines, reliable Wi-Fi/VPN, and fast incident recovery.Responsibilities:<ul><li>Administer Microsoft 365 / Office 365 (Exchange Online, SharePoint/OneDrive, Teams) and Entra ID (Azure AD) including MFA, Conditional Access, and SSO integrations.</li><li>Own endpoint management with Intune/Autopilot for Windows and macOS (enrollment, compliance, configuration profiles, app lifecycle, BitLocker/FileVault).</li><li>Operate and optimize UniFi Dream Machine firewall, UniFi switches/APs (VLANs, guest Wi-Fi, VPN, DHCP/DNS), including config backups and firmware policy.</li><li>Provide L2 deskside support for Windows/macOS developer laptops (hardware diagnostics, OS rebuilds, drivers/firmware, complex app issues, warranty/RMA).</li><li>Maintain backup &amp; restore for M365 (mail/SharePoint/OneDrive) and critical endpoints/servers; define and test RTO/RPO quarterly.</li><li>Implement and monitor security hygiene (EDR/Defender, patch compliance, local admin audits, certificate/key management), and collaborate on vulnerability remediation.</li><li>Set up and maintain monitoring/alerting (e.g., PRTG/Zabbix/Grafana/M365 health), keep runbooks current, and execute changes via documented windows.</li><li>Script automation and reporting (PowerShell/Bash) to reduce toil and improve compliance.</li><li>Run incident/problem/change (ITIL-lite), track SLA performance, and publish weekly service health dashboards.</li><li>Coordinate vendor support (ISPs, UniFi, device RMAs) and manage IT assets/licenses across their lifecycle.</li><li>Provide timely technical support for hardware, software, network, and system-related issues across the organization.</li><li>Manage and maintain all IT assets, including laptops, desktops, peripherals, servers, and networking equipment, ensuring accurate documentation and lifecycle tracking.</li><li>Install, configure, and troubleshoot operating systems, applications, and tools required by employees.</li><li>Ensure smooth onboarding and offboarding processes by setting up and revoking IT access, email accounts, and relevant software permissions.</li><li>Implement and maintain regular data backups, system updates, and security patches to ensure IT hygiene and compliance.</li></ul>Skills &amp; Requirements:<ul><li>Minimum 3 years of experience as a System Engineer or a similar technical role.</li><li>Strong understanding of hardware, operating systems (Windows/Mac), networks, and commonly used business applications.</li><li>Systems/endpoint administration with Microsoft 365 + Entra ID and Intune/Autopilot (Windows and macOS) in a software/tech environment.</li><li>Practical experience with managing firewalls network devices including APs and switches.</li><li>Proven backup/restore discipline for Microsoft 365 and endpoints/servers.</li><li>Experience with security basics including MFA/conditional access, patching cadence, EDR/Defender, least-privilege, and certificate management.</li><li>Hands-on experience with IT asset management, including inventory tracking and lifecycle planning.</li><li>Prior experience managing IT procurement workflows and coordinating with vendors.</li><li>Excellent troubleshooting skills with the ability to diagnose and resolve issues efficiently.</li><li>Familiarity with Active Directory, Office 365/Google Workspace, VPN, firewalls, and network configurations.</li><li>Strong verbal and written communication skills, with confidence in handling employee queries and support requests.</li><li>Ability to work both independently and collaboratively within a team environment.</li><li>A proactive attitude with a commitment to maintaining high-quality service delivery.</li><li>Strong PowerShell, Bash experience and IT certifications would be a big plus.</li></ul>Offerings &amp; Benefits:<ul><li>Above market salary</li><li>Bi-annual increments</li><li>Performance based bonuses</li><li>Flexible working arrangements for healthy work-life balance</li><li>Recreational and entertainment events</li><li>Dynamic team and great team culture</li><li>OPD health care for self, spouse, children and parents</li><li>Emergency and hospitalisation medical coverage</li><li>Maternity care coverage for pre-natal and post-natal medical expenses</li><li>Unlimited 24/7 tele-consultations with GPs</li><li>Significant discounts on tele-consultations with specialist doctors</li><li>Significant discounts on leading labs for medical tests.</li><li>Significant discounts on leading pharmacies for medicines</li><li>Health and wellbeing counselling</li><li>Casual leaves</li><li>Sick leaves</li><li>Annual leaves</li><li>Wedding leaves</li><li>Haj leaves</li><li>Pilgrimage leaves</li><li>Maternity leaves</li><li>Paternity leaves</li><li>Bereavement leaves</li></ul>Job Type: Full-timeWork Location: In person

Systems Engineer

Dawat-e-islami

As a System Support Engineer you will play a crucial role in maintaining and troubleshooting of IT infrastructure.Candidate should have thorough understanding and working knowledge of following:<ul><li>Microsoft Active Directory</li><li>Windows Server OS</li><li>Forefront &amp; Sophos Firewall</li><li>HP Storage server</li><li>HP ProLiant series server</li><li>WSUS/WDS/DNS/DHCP</li><li>Microsoft 365</li><li>Google Workspace</li><li>Linux OS &amp; Cybersecurity principles (highly preferred)</li><li>Ability to understand Events &amp; Logs monitoring</li><li>Basic understanding of Subnetting, Routing, Switching, VLAN, VPN, TCP/IP</li><li>Very well aware of MS Visio / Edraw for technical documentation &amp; report writing</li><li>Experience Level: 1-2 years.</li></ul>Qualification:&middot; Minimum Graduate (Computer Science is highly preferred)&middot; Relevant certification/coursesCommunication Skills:<ul><li>Good communication skills (verbal &amp; written)</li><li>Team player</li></ul>Job Type: Full-timeWork Location: In person

System Support Engineer (Code SSE)

Appfiniti Technologies Solution

end usersJob OverviewWe are looking for an experienced, customer-focused Technical Support Engineer to provide frontline technical support, to clients. The ideal candidate will have strong troubleshooting skills, a solid understanding of networking fundamentals, and hands-on experience supporting Windows and macOS environments. This role requires timely issue resolution, clear communication, and collaboration with internal IT teams to ensure high customer satisfaction.Key Responsibilities<ul><li>Provide first-level technical support to customers via email, phone, and chat in a timely and professional manner.</li><li>Diagnose and resolve basic to intermediate hardware, software, and network-related issues.</li><li>Assist users with software installation, configuration, account setup, and system usage.</li><li>Install, configure, and maintain computer systems, networks, and peripheral devices.</li><li>Manage user access and permissions using Active Directory.</li><li>Perform routine system maintenance, updates, backups, and antivirus checks to ensure security and data integrity.</li><li>Escalate complex or unresolved issues to higher-level support teams with proper documentation and troubleshooting details.</li><li>Maintain accurate records of customer interactions, resolutions, and technical knowledge in the ticketing system or knowledge base.</li><li>Follow up with customers to confirm issue resolution and ensure satisfaction.</li><li>Adhere to defined SLAs, response times, resolution targets, and quality standards.</li><li>Collaborate with team members to improve IT processes, documentation, and overall support efficiency.</li><li>Provide basic andidance or training to end users to enhance their technical understanding.</li><li>Stay up to date with relevant technologies, products, and troubleshooting techniques.</li><li>Share feedback with management regarding recurring issues, trends, and improvement opportunities.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Telecommunications, Electronics, or a related field.</li><li>Minimum 2 years of experience in a technical support or helpdesk role.</li><li>Strong understanding of networking concepts and troubleshooting.</li><li>Hands-on experience with Windows and macOS operating systems.</li><li>Experience supporting Microsoft 365 and Google Workspace.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong customer-service mindset with attention to detail.</li><li>Effective English communication skills, both written and verbal.</li><li>Ability to explain technical concepts clearly to non-technical users.</li></ul>Preferred Qualifications<ul><li>Relevant certifications such as CompTIA, Microsoft, or Cisco.</li><li>Prior experience working in a support environment with defined SLAs.</li></ul>Why Join Us?<ul><li>Opportunity to work in a professional, growth-oriented IT environment.</li><li>Hands-on exposure to diverse technologies and real-world technical challenges.</li><li>Collaborative team culture with learning and development opportunities.</li></ul>To apply, please drop your resume here: hr@appfiniti.usJob Type: Full-timeWork Location: In person

Experienced Technical Support Engineer

Agrius IT

Job description:<ul><li>Prepare the action plan for the break and fix requests</li><li>Actively able to go onsite to resolve the SLA tickets for our customers Develop new tech strategies and goals</li><li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives</li><li>Collaborate with tech team leaders</li><li>Bachelor's degree or equivalent experience 3 + years of experience</li><li>Proven history to handle and resolve break and fixes of IT hardware</li><li>Understanding system engineer performance metrics</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

System Engineer

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1801 it support engineer jobs IN Karachi Jobs In Karachi Jobs In Karachi Jobs In Karachi Jobs In Karachi

IT Support Engineer

IT Support Engineer

IT Support Engineer (Level – I)

Systems Engineer

System Support Engineer (Code SSE)

Experienced Technical Support Engineer

System Engineer