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<div>
 
 
 About IN2
 
 
 
 
 
 
 IN2 is an award-winning specialist communications, development, and research company dedicated to creating positive change for communities in rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security, international development, business transformation, and climate change.
 
 
 
 
 
 IN2 combines a global geopolitical outlook with a rich understanding of local grassroots sentiment to help clients develop, deliver, and measure engagement campaigns that connect our clients with their intended audiences in a language, manner, and medium that feels natural to them.
 
 
 
 
 
 With our track record of delivering culturally sensitive campaigns in challenging and higher-risk environments around the world, IN2 has become a trusted partner and advisor to a range of clients from national governments and transnational institutions to global brands and international NGOs.
 
 
 
 
 
 IN2 has offices in the UK, UAE, Jordan, Iraq, Poland, and Kenya.
 
 
 
 
 
 IN2&rsquo;s professionally and culturally diverse 180-strong staff hail from 20 countries. We are committed to diversity in our workplace.
 
 
 
 
 
 
 IT Support Specialist
 
 
 
 
 
 
 The objective of the IT Support Specialist role is to provide technical assistance to end-users, troubleshoot and resolve hardware and software issues, and maintain and configure various IT systems to ensure the efficient and secure operation of the organization's computer systems and networks. The successful candidate will play a critical role in delivering high-quality technical support and ensuring the smooth functioning of the organization's IT infrastructure.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Offer technical support and assistance to end-users via multiple communication channels, including phone, email, and in-person
 </li>
 <li>
 Resolve hardware and software issues on Windows and macOS platforms, ensuring prompt resolution of technical problems
 </li>
 <li>
 Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
 </li>
 <li>
 Conduct regular software and hardware security updates to maintain system integrity
 </li>
 <li>
 Collaborate with IT team members to identify and solve complex technical issues and develop solutions to enhance IT operations
 </li>
 <li>
 Provide daily operations and systems support to personnel, verify hardware and software component functionality, and address service issues and requests in a timely fashion
 </li>
 <li>
 Train junior staff members, test new technology, and repair or replace equipment as needed
 </li>
 <li>
 Manage technical documentation and ticketing systems to maintain accurate records and provide metrics to inform future IT decisions
 </li>
 <li>
 Possess strong technical skills, outstanding problem-solving abilities, and the capacity to communicate technical information effectively to non-technical users.
 </li>
 <li>
 Able to work both independently and as part of a team, prioritize and manage multiple tasks and projects concurrently, and stay up-to-date with new technologies and industry trends.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, information technology, or related field preferred, but not required
 </li>
 <li>
 Minimum of 1-2 years of experience in a technical support role
 </li>
 <li>
 Fluency in Arabic and English, both written and spoken. Additional language proficiency is a plus.
 </li>
 <li>
 Experience troubleshooting hardware and software issues on Windows and macOS platforms
 </li>
 <li>
 Familiarity with networking technologies, including LAN/WAN, TCP/IP, DNS, DHCP, and VPN
 </li>
 <li>
 Knowledge of computer hardware, such as desktops, laptops, printers, and mobile devices
 </li>
 <li>
 Exceptional problem-solving and analytical skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Capacity to prioritize and manage multiple tasks and projects simultaneously
 </li>
 </ul>
 
 
 
 
 IN2 is committed to hiring the best talent. As a company, it is proud of its diverse and inclusive workforce and so we welcome applications from all professional and cultural backgrounds, regardless of age, gender, ethnicity, or religion.
 
</div>

IT Support Specialist

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Specialist to join our team in Dubai. This role is essential in ensuring smooth IT operations, maintaining system efficiency, and providing technical support to staff across various departments. The ideal candidate will have strong troubleshooting skills, a service-oriented mindset, and the ability to work in a fast-paced environment.

 Key Responsibilities:
<ul>
<li>Provide first-line technical support to employees for hardware, software, and network issues</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment</li>
<li>Troubleshoot and resolve IT-related problems in a timely and efficient manner</li>
<li>Monitor system performance and ensure security protocols are followed</li>
<li>Assist in setting up user accounts, passwords, and permissions</li>
<li>Maintain inventory of IT equipment, ensuring proper allocation and tracking</li>
<li>Support data backup processes and recovery operations</li>
<li>Coordinate with external vendors for repairs and service requirements</li>
<li>Provide training and guidance to staff on basic IT procedures and security practices</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>Minimum 2 years of IT support experience, preferably in a logistics or corporate environment</li>
<li>Strong knowledge of operating systems, networking, and office productivity tools</li>
<li>Familiarity with cybersecurity practices and data protection measures</li>
<li>Excellent problem-solving skills and attention to detail</li>
<li>Strong communication skills with a customer-service approach</li>
<li>Ability to work independently and manage multiple tasks efficiently</li>
</ul>
At Trustbend Packers &amp; Movers, we recognize the importance of technology in delivering reliable logistics solutions. If you are an IT professional who thrives on problem-solving and enjoys keeping systems running seamlessly, join our Dubai team and contribute to our mission of operational excellence.</div>

United Arab Emirates University

Job Description
 
Troubleshoots, repairs and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) tests personal computers and peripherals on a network to diagnose, hardware versus software problems.  Deliver proactive onsite support and knowledge transfer to the customers.  Administrate Active directory users, Exchange users management, SCCM system (Servers and users side), Citrix cloud computing and apps, Print management solution (Server and users Side).  Manage and Produce the university Hardware Standards Technical specifications, for Tendering Purpose, preparing technical studies, technical reports for the purchased IT equipment’s.  Supervise the photocopiers maintenance orders, prepare technical specifications, studies, reports.  Monitoring and maintaining computer systems and networks.  Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.  Develops and tests complex user documentation; works with hardware vendors to resolve equipment failures/problems.  May perform routine security checks on the system.  Participate in complex technical projects.  Contributes to unit goals by accomplishing related duties as required. May have budgetary responsibility for purchasing IT equipment and monitoring within a prescribed budget.  Serves as technical resource to unit.  Designs and produces moderately complex reports.  Talking staff/clients through a series of actions, either face to face or over the telephone.  Replacing parts as required.  Routine Maintenance o Installing/configuring new computers/telephones. o Repairing/upgrading PC and Mac hardware and software. o Troubleshooting printers/scanners/copiers. o Maintaining inventory of equipment and supplies (cables, adapters, etc.).  Confer with staff, users, and management to establish requirements for new systems or modifications.  Develop training materials and procedures, and/or train users in the proper use of hardware and software.  Prepare evaluations of software or hardware, and recommend improvements or upgrades.  Read trade magazines and technical manuals, and attend conferences and seminars to maintain knowledge of hardware and software.  Supervise and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.  Supporting the roll-out of new applications.  Setting up new users’ accounts and profiles and dealing with password issues.  Responding within agreed time limits to call-outs.  Prioritizing and managing many open cases at one time.  Rapidly establishing a good working relationship with customers and other professionals.  Testing and evaluating new technology.  Conducting safety checks on computer equipment.  Coordinates closely with the UITS helpdesk.  Supports technical needs of conferences.  Supports the development and maintenance of department websites.  Provides workshops for students, faculty and staff.  Oversight and management of a 24x7x365 environment which may require some off shift work. This position will also require on-call response to incidents as necessary.  Responsible to adhere with all information security policies and procedures of the University.  Other duties as assigned.
 
Minimum Qualification
 
<ul>
<li>Bachelor Degree in IT related field. - Excellent Communication Skills both verbal and written - MCITP 2008 or MCSE 2003. - Excellent understand of Active directory and Microsoft Infrastructure Technology. - Good understand of Tenders procedures and documentations. - Good understanding of Microsoft and desktop applications, PC hardware and peripherals, PC operating systems and application software. - Familiarity with LAN network protocols and client-server business applications. - Good understanding of Microsoft active directory delegated domain administration. - Ability to systematically troubleshoot complex problems.</li>
</ul>
Preferred Qualification
 
<ul>
<li>MCITP.  Citrix Training.  ITIL Foundation.  Mac OS Support.  Helpdesk Analyst Training.  End-user infrastructure technical trainings.</li>
</ul>
Close Date Kindly apply before the closing date.
 
31/10/2025

Jumeirah

<div>
 
 
 
 About Jumeirah&nbsp;
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Madinat Jumeirah:
 
 
 
 Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids&rsquo; clubs and some of the region&rsquo;s most versatile event and conference spaces.
 
 
 
 About the Job
 
 
 
 An exciting opportunity has arisen for a
 
 Support Specialist - IT
 
 to join
 
 Jumeirah Al Qasr
 
 .&nbsp;The main duties and responsibilities of this role include:
 
 
 
 
 <ul>
 <li>
 Manage incidents and service requests from staff and guests across all hotel areas, ensuring quick resolution or escalation. Maintain accurate case records for knowledge sharing and reporting.
 </li>
 <li>
 Troubleshoot and develop solutions or workarounds to restore services promptly.
 </li>
 <li>
 Deploy and configure PCs, laptops, and user accounts following IT standards, and manage software deployments.
 </li>
 <li>
 Provide technical support for hotel IT systems, including iPads, iPods, digital signage, Micros (F&amp;B), OperaPMS (Front Office), Wi-Fi, RMS, and event AV setups.
 </li>
 <li>
 Control IT store inventory, issue equipment, and provide emergency technical support outside normal hours.
 </li>
 <li>
 Handle guest queries and complaints professionally, report issues to IT Lead, and follow all relevant policies and procedures.
 </li>
 </ul>
 
 
 
 
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:&nbsp;
 
 
 <ul>
 <li>
 At least 2 years&rsquo; experience working in a similar role in the hospitality industry.
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent is desirable.&nbsp;
 </li>
 <li>
 Comprehensive knowledge of computer hardware / software concepts.
 </li>
 <li>
 Adaptability and appreciation of cultural diversity, and ability to communicate to both technical and non-technical audiences.&nbsp;
 </li>
 </ul>
 
 
 
 About the Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave entitlement&nbsp;
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in UAE Dirhams (AED)
 </li>
 </ul>
</div>

Support Specialist - IT - Jumeirah Al Qasr

Refine Development Management

<div>
 
 
 
 Position Overview
 
 :
 
 
 
 
 
 
 The
 
 IT Specialist
 
 will be responsible for managing the company&rsquo;s hardware, software, and digital infrastructure to ensure smooth daily operations. This includes providing technical support, setting up and maintaining meeting room equipment, managing IT inventory, administering communication channels, and overseeing printers and related supplies. The role requires proactive troubleshooting, hands-on technical expertise, and strong communication skills to support all departments.
 
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 
 
 
 
 Hardware &amp; Software Management
 
 
 <ul>
 <li>
 Install, configure, and maintain company hardware and software systems.
 </li>
 <li>
 Diagnose and resolve technical issues with laptops, desktops, and mobile devices.
 </li>
 <li>
 Maintain updated records of software licenses and ensure compliance.
 </li>
 </ul>
 
 
 Meeting &amp; Event Support
 
 
 <ul>
 <li>
 Set up and connect boardroom digital equipment (projectors, main screens, sound systems, conferencing tools) with laptops for seamless presentations.
 </li>
 <li>
 Provide on-site IT assistance during meetings, conferences, and company events.
 </li>
 <li>
 Manage the connection of main screens for functions and ensure all AV equipment is functioning properly.
 </li>
 </ul>
 
 
 Printer &amp; Office Equipment Management
 
 
 <ul>
 <li>
 Manage and service printers, including cartridge replacement and regular maintenance.
 </li>
 <li>
 Troubleshoot and resolve printing and scanning issues promptly.
 </li>
 </ul>
 
 
 IT Asset &amp; Inventory Control
 
 
 <ul>
 <li>
 Maintain an accurate inventory of all IT assets and equipment.
 </li>
 <li>
 Track allocation of devices and accessories to staff.
 </li>
 </ul>
 
 
 Technical Support &amp; Troubleshooting
 
 
 <ul>
 <li>
 Serve as the first point of contact for IT-related issues across the organization.
 </li>
 <li>
 Provide timely resolution of hardware, software, and network problems.
 </li>
 <li>
 Coordinate with external vendors for repairs or escalated support.
 </li>
 </ul>
 
 
 Communication Platform Administration
 
 
 <ul>
 <li>
 Manage email account creation, deletion, and access rights.
 </li>
 <li>
 Administer official WhatsApp channels and other company communication tools.
 </li>
 <li>
 Ensure secure access control to all IT systems.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Computer Science, or related field (preferred).
 </li>
 <li>
 Proven experience as an IT Support Specialist or similar role. (3 years)
 </li>
 <li>
 Strong knowledge of hardware, software, networking, and audiovisual equipment.
 </li>
 <li>
 Familiarity with Microsoft Office 365, Windows, and common business applications.
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Work Conditions:
 
 
 <ul>
 <li>
 On-site role with occasional after-hours support for events and functions.
 </li>
 <li>
 Must be available on-call for urgent IT issues.
 </li>
 </ul>
</div>

Information Technology Specialist

American University of Sharjah

<div>
 
 Post:
 
 Part-Time IT Specialist
 
 
 
 Position Summary
 
 
 
 The P/T IT Support Specialist delivers high-quality IT assistance to faculty, staff, and students, combining technical expertise with exceptional customer service. This front-line role ensures smooth IT operations across the university by resolving issues, providing guidance, and maintaining IT systems.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Provide high-quality, user-focused support services to students, faculty, and staff by following best practices in IT service management.
 </li>
 <li>
 Ensure timely resolution and minimal impact on operations by prioritizing requests and incidents.
 </li>
 <li>
 Proactively manage IT support requests and incidents to maintain business continuity and minimize operational disruption through effective prioritization and resolution.
 </li>
 <li>
 Manage and support endpoint devices (Windows, Mac, Linux), automate desktop deployment solutions, and provide support for application virtualization.
 </li>
 <li>
 Deliver IT orientation sessions and workshops to staff and faculty on classroom technologies and applications.
 </li>
 <li>
 Deliver high-quality services in collaboration with internal IT teams (Infrastructure, Applications, InfoSec, and Network).
 </li>
 <li>
 Troubleshoot and resolve technical issues involving LMS, productivity tools, operating systems, hardware, software, academic services, local networks (wired and wireless), video conferencing and collaboration tools, video streaming, digital technologies, lecture capture, Google Workspace, Office 365, and other educational technologies.
 </li>
 <li>
 Create and maintain documentation, such as knowledge bases, standard operating procedures (SOPs), and deployment checklists.
 
 
 </li>
 </ul>
 
 Qualifications And Skills Required
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Information Technology, or a related field.
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Skills
 
 
 
 <li>
 Minimum Five years of relevant experience in a similar function/role.
 </li>
 <li>
 Skills &amp; Competencies:
 </li>
 <ul>
 <li>
 Experience in a higher education IT environment.
 </li>
 <li>
 Ability to work collaboratively within a team and effectively with faculty, staff, and students on the use of technology.
 </li>
 <li>
 Ability to effectively prioritize and execute tasks in a high-demand environment.
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Good working knowledge of Windows, macOS, Linux, and academic software.
 </li>
 <li>
 Knowledge of academic technologies (e.g., LMS, lecture capture systems).
 </li>
 <li>
 Familiarity with IoT, AI, big data analytics, cloud computing, R, and Python.
 </li>
 <li>
 Proven experience with automated desktop deployment solutions.
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 <ul>
 <li>
 Interested applicants should fill out the form.
 </li>
 <li>
 AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
 </li>
 <li>
 AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one&rsquo;s qualifications.
 </li>
 </ul>
</div>

Part-Time IT Specialist

Geoseas Global

SRG Company looking for IT Specialist will be responsible for overseeing the company&rsquo;s IT infrastructure, supporting systems and users, and leading key technical initiatives. This role involves managing servers, networks, cybersecurity, hardware, software, and end-user support, while ensuring the smooth and secure operation of all IT services.Key Responsibilities:<ul><li>Manage and maintain IT infrastructure, including servers, networks, firewalls, and data backups.</li></ul><ul><li>Install, configure, and support hardware (PCs, laptops, printers) and software across the company.</li></ul><ul><li>Monitor system performance and troubleshoot issues to ensure minimal downtime.</li></ul><ul><li>Lead IT projects such as system upgrades, cloud migration, and cybersecurity improvements.</li></ul><ul><li>Provide technical support and guidance to junior IT staff and end users.</li></ul><ul><li>Ensure compliance with company IT policies and cybersecurity best practices.</li></ul><ul><li>Maintain asset inventory of all IT equipment and software licenses.</li></ul><ul><li>Coordinate with vendors and service providers for IT procurement and support.</li></ul><ul><li>Manage access controls, user accounts, and security protocols.</li></ul><ul><li>Perform regular data backups and disaster recovery testing.</li></ul><ul><li>Stay updated on the latest technology trends and recommend improvements.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li></ul><ul><li>Minimum 5&ndash;7 years of experience in an IT support or system administration role.</li></ul><ul><li>Strong knowledge of Windows/Linux servers, networking (LAN/WAN), firewalls, and cloud services.</li></ul><ul><li>Experience with Microsoft 365, Active Directory, VPNs, and endpoint security tools.</li></ul><ul><li>Excellent problem-solving, communication, and organizational skills.</li></ul><ul><li>Ability to work independently and lead small technical teams.</li></ul><ul><li>Certifications such as CompTIA, Cisco (CCNA), Microsoft (MCSA/MCSE), or similar are a plus.</li></ul>How To apply : Please send your resume : hr@srg-technologies.comJob Type: Full-time

Senior IT

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8305 it support specialist jobs IN United Arab Emirates

IT Support Specialist

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Support Specialist - IT - Jumeirah Al Qasr

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Part-Time IT Specialist

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