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it technical support engineer

Jaheziya

<div>
 This role is for an experienced and proactive IT Technical Support Engineer to join our team, focusing on providing expert technical support, ensuring the continuous operation of IT systems and hardware, and managing the Help Desk function.
 
 
 The ideal candidate has a deep understanding of the IT environment and strong analytical skills to drive service improvements. Key responsibilities include troubleshooting complex hardware and software issues , managing Help Desk team resource allocation and scheduling , and acting as a local liaison for technical escalations. The candidate must be able to prepare performance reports , conduct statistical analyses of business trends , and manage customer satisfaction surveys to propose continuous improvements.
 
 
 A Bachelor's degree in a related field is preferred. Ability to lead joint work , take initiative, and communicate effectively is essential.
</div>

IT Technical Support Engineer

Convivo Technologies

Role Title: IT Senior Engineer.IT Senior Engineer is responsible for providing consultation, technical design, implementation and support to customers across UAE. Working as part of a dedicated core technical team, he/she should be able to apply a structured methodology and lead technical changes to meet the business requirements. The candidate shall also be able to develop technical architecture diagrams, BOQ and other Project technical documentation.Key Responsibilities:<ul><li>Installation, configuration, and troubleshooting of Microsoft Windows Servers and Desktops.</li><li>Managing Active Directory environment, which includes server 2016 and 2019. Creating and maintaining User Accounts, OU, group policies, and scripting.</li><li>Installation and configuration of infrastructure servers, including DHCP, DNS, Fileshare, Print, and Web servers.</li><li>Installation, configuration, and troubleshooting of Storage and Backup systems.</li><li>Installation, configuration and Troubleshooting of Exchange server.</li><li>Troubleshoot and resolve basic network issues related to LAN, VPN and other connectivity.</li><li>Knowledge of CyberSecurity policies and controls. Implement device hardening to meet information security compliance.</li><li>Participate in information security (ISMS) &amp; Quality audits. Develop technical checklists and other technical documentation to meet defined requirements.</li></ul>The candidate must have a minimum of five years&rsquo; experience in IT infrastructure management in UAE.Job Types: Full-time, PermanentPay: Up to AED6,000.00 per monthApplication Question(s):<ul><li>What is your notice period ?</li><li>Do you have experience attending audits?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT infrastructure: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving license (Required)</li><li>Microsoft Certifications (Required)</li></ul>

Senior IT Infrastructure Engineer

RedHolt

<div>
 
 
 Job Title:
 
 AV/IT Engineer
 
 
 
 Location:
 
 Abu Dhabi, UAE (with potential GCC travel)
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Languages:
 
 European languages preferred
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a skilled
 
 AV/IT Engineer
 
 to join our Engineering &amp; Projects team. You will be responsible for the design, installation, configuration, testing, and commissioning of Audio-Visual (AV) and IT systems across a variety of client projects. This is a hands-on role requiring technical expertise, problem-solving ability, and attention to quality to ensure seamless delivery of integrated smart building, network, and AV solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Install, configure, and commission AV/IT systems including displays, projectors, speakers, conferencing systems, racks, switches, routers, wireless access points, and structured cabling.
 </li>
 <li>
 Support design and project management teams by interpreting schematics, rack layouts, and wiring diagrams for accurate execution.
 </li>
 <li>
 Configure and troubleshoot network infrastructure for AV/IT interoperability (VLANs, IP addressing, PoE, device registration, etc.).
 </li>
 <li>
 Perform structured cabling works (Cat6/Cat6A/Fibre), patch panel termination, testing, labelling, and certification per international standards.
 </li>
 <li>
 Conduct system testing, AV tuning, and prepare commissioning reports for client handover.
 </li>
 <li>
 Assist clients with system training, documentation, and post-installation support.
 </li>
 <li>
 Ensure compliance with quality standards, HSE regulations, and manufacturer specifications.
 </li>
 <li>
 Collaborate with suppliers, subcontractors, and internal teams to maintain delivery timelines and technical standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Electrical Engineering, IT, or related discipline.
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in AV/IT system installation and commissioning (corporate, hospitality, or smart building environments).
 </li>
 <li>
 Strong understanding of AV signal flow, control systems, and networking principles.
 </li>
 <li>
 Hands-on experience with leading AV brands (e.g., Crestron, Extron, AMX, Biamp, Loxone, Atlona) and networking equipment (Cisco, Ubiquiti, Aruba).
 </li>
 <li>
 Proficient in reading technical drawings and schematics.
 </li>
 <li>
 Experience with structured cabling standards (TIA/EIA, BICSI) and fibre optic testing advantageous.
 </li>
 <li>
 Excellent troubleshooting skills and ability to work independently or in a team.
 </li>
 <li>
 Strong communication and client-facing abilities.
 </li>
 </ul>
 
 
 
 
 
 Preferred Certifications:
 
 
 <ul>
 <li>
 CTS / CTS-I (AVIXA)
 </li>
 <li>
 CCNA or CompTIA Network+
 </li>
 <li>
 Manufacturer certifications (Crestron, Extron, Biamp, Cisco, Loxone)
 </li>
 <li>
 HSE / Working at Heights / MEWP certifications desirable
 </li>
 </ul>
 
 
</div>

Software Engineer

Johnson Controls

<div>What You Will Do
Senior Technician is a key role reporting directly to Senior Team Leader. 
As a key member of this team, you will be responsible for providing technical support which includes maintenance, trouble shooting, programming, testing and commissioning of Fire Alarm System, Voice Evacuation System, and Central battery Emergency/Exit Light System. Also, shall handle PPM of Fire suppression system and Firefighting system. You will be managing all day-to-day technical system errors and issues and preparing technical and service report for the review of Service Engineer/ops team leader. 
 
How You Will Do It 
As a Senior Technician, you will be responsible for maintaining the fire alarm, voice evacuation and central battery system as per the scope of work and to ensure all the maintenance activities are carried out as per the standard guideline provided to you in the form of procedure and checklist. Execution of preventive and corrective maintenance program of each system as per the approved schedule. Preparing field service report along with applicable checklists. Reporting to site engineer for all the technical concerns and status on daily basis. Maintaining daily service log. Managing the Technicians under you efficiently to complete the task on timely manner. Supporting the service engineer for all the technical concerns raised by the customer. 
Required 
What we look for<ul><li> 
Diploma or Degree, preferably in Electrical/Electronics</li><li>Minimum 5 years&rsquo; experience.
</li><li>In-depth Knowledge in Fire Alarm system maintenance, troubleshooting, programming, testing and commissioning &ndash; preferably in Esser/Shield/Gent/Cooper/ Fire Alarm System.
</li><li>Fire Alarm System Programming License Holder preferred.
</li><li>Knowledge in Central Battery systems &ndash; Preferably in Cooper/ CEAG/Inotec</li><li>Knowledge in Public Addressing and Voice Evacuation systems</li><li>Knowledge in Fire Suppression Systems-FM200/NOVEC/INERGEN</li><li>Basic knowledge in Fire Fighting systems.</li><li>Possess team attitude and self-starting work ethics with minimal supervision.</li><li>Strong communication skills.</li><li>Proactive, Independent and open minded</li><li>Ability and desire to find technically optimal solutions</li></ul></div>

Senior Technician - Fire Systems

W R S OFFICE AUTOMATION TRADING LLC OPC

Service Engineer &ndash; Office AutomationLocation: UAE Job Type: Full-time Industry: Office Automation &amp; Stationery / Office EquipmentAbout UsWe are a leading office automation and stationery solutions company, providing sales, service, and support for a wide range of office equipment. We are looking for a skilled Service Engineer to join our technical team and ensure smooth installation, maintenance, and repair of office equipment at client sites.Key Responsibilities<ul><li>Install, configure, and maintain office equipment such as photocopiers, printers, scanners, shredders, projectors, and multifunction devices.</li><li>Diagnose and repair hardware and software faults.</li><li>Perform preventive maintenance visits and ensure machines are running efficiently.</li><li>Provide technical support and training to customers on equipment usage.</li><li>Maintain service logs, documentation, and prepare service reports.</li><li>Coordinate with the sales and procurement team for spare parts requirements.</li><li>Ensure timely response to customer complaints and follow up until resolution.</li><li>Perform testing, calibration, and troubleshooting of devices.</li><li>Maintain high customer satisfaction and professional communication.</li></ul>Required Skills &amp; Qualifications<ul><li>Diploma or ITI in Electronics / Electrical / IT / Mechanical&mdash;or related field.</li><li>Minimum 1&ndash;3 years of experience in servicing office automation products (Preferred: Sharp, Ricoh, Canon, HP, Epson).</li><li>Strong knowledge of networking basics for printer installation (LAN, Wi-Fi, drivers).</li><li>Ability to read manuals, troubleshoot independently, and work under pressure.</li><li>UAE driving license is must.</li><li>Good communication skills, customer handling capability, and problem-solving attitude.</li></ul>What We Offer<ul><li>Competitive salary + allowances</li><li>Annual leave &amp; benefits as per UAE labour law</li><li>Training on new equipment &amp; technologies</li><li>Career growth in a fast-growing office automation company</li></ul>Job Type: Full-time

Service Engineer

Smart Artificial Intelligence Technology LLC

We&rsquo;re expanding our Sales team and seeking a diligent Out Door ARABIC Sales Engineer to help us scale effectively.Qualifications:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related engineering fields.</li><li>At least 4+ years of experience in UAE IT Companies.</li><li>Proven work experience as a Sales Engineer.</li><li>Solid technical background with understanding and/or hands-on experience in software, applications, hardware, enterprise solutions.</li><li>Excellent presentation and creativity skills.</li><li>Language: English and Arabic</li></ul>Job Type: Full-time

Arabic Sales Engineer

Explore 2001+ It technical support engineer in Arabic Jobs In House Corporate M A Lawyer Jobs In Arabic Jobs In Arabic Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates this December. Find roles across top companies and apply now to boost your career.