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key account manager retail manager consumer electronics

Giantsage

Company OverviewWe are a fast-growing consumer electronics brand expanding our presence across major retail channels. We are seeking a driven and strategic Key Account Manager / Retail Manager to manage hypermarket key accounts and strengthen our competitive presence in the market.Key Responsibilities1&#65039; Account Management &amp; Relationship Building<ul><li>Act as primary business contact for major hypermarket retail partners</li><li>Build and maintain strong relationships with buyers, category managers, and senior decision-makers</li><li>Analyze retailer category strategies and shopper behaviors to drive tailored product success</li></ul>2&#65039; Sales &amp; Revenue Growth<ul><li>Achieve monthly, quarterly, and annual revenue targets for assigned accounts</li><li>Maximize product listings, category share, and in-store activations</li><li>Negotiate trading terms, pricing, and promotional plans to optimize profitability</li></ul>3&#65039; Account Planning &amp; Execution<ul><li>Lead execution of in-store marketing, displays, and seasonal promotions</li><li>Monitor and improve sell-through and sell-out performance</li><li>Ensure competitive shelf share and impactful product placement</li></ul>4&#65039; Market Intelligence &amp; Reporting<ul><li>Track market &amp; competitor trends to identify growth opportunities</li><li>Conduct regular brand performance reviews using 4P methodology</li><li>Lead PSI Management across weekly, monthly, and quarterly reports</li><li>Set strategies to expand brand market share in key retail channels</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree or above</li><li>Minimum 3 years experience in Consumer Electronics and Key Account Channel Management</li><li>Experience with major hypermarket retailers (e.g., Carrefour, Lulu, etc.) is an advantage</li><li>Strong analytical ability with a proactive and positive mindset</li><li>Strong verbal and written communication skills in English + Local Arabic</li><li>Strong team leadership&mdash;supporting shared success while influencing performance</li></ul>Job Type: Full-time

Key Account Manager / Retail Manager – Consumer Electronics

Orro Home Group

Sales PromoterPosition Title: Sales Promoter &ndash; Home Appliances &amp; ElectronicsDepartment: Sales &amp; Marketing / Retail OperationsLocation: Dubai &amp; Abu Dhabi, UAE (Hypermarkets &amp; Key Retail Stores)Reports To: Sales Supervisor / Area Sales ManagerEmployment Type: Full-timePosition SummaryThe Sales Promoter is responsible for promoting, demonstrating, and selling home appliances and electronic products in leading hypermarkets such as Lulu, Carrefour, Nesto, and Sharaf DG. The role involves engaging with customers, explaining product features, maintaining attractive displays, and achieving monthly sales targets while ensuring brand visibility and compliance with store standards.Key Responsibilities<ul><li>Actively approach customers in-store and promote home appliance and electronic products.</li><li>Demonstrate product features, functions, and usage to customers professionally and confidently.</li><li>Identify customer needs and recommend suitable products to maximize sales.</li><li>Achieve or exceed daily and monthly sales targets assigned by the management.</li><li>Ensure products are properly displayed, priced, and labeled according to brand guidelines.</li><li>Maintain cleanliness and orderliness of the display area and product shelves.</li><li>Monitor stock availability and coordinate with the merchandiser or store in-charge for replenishment.</li><li>Report any damaged, missing, or slow-moving items to the supervisor.</li><li>Maintain professional relationships with store management and staff to ensure smooth operations.</li><li>Follow up with store teams on product visibility, promotions, and display arrangements.</li><li>Support in setting up promotional displays or in-store activities.</li><li>Submit daily/weekly sales reports, stock updates, and customer feedback to the supervisor.</li><li>Provide insights on competitors&rsquo; activities, market trends, and customer preferences.</li><li>Participate in regular sales meetings and product training sessions.</li></ul>Qualifications &amp; Experience<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus).</li><li>Minimum 2&ndash;3 years of experience as a Sales Promoter in home appliances or consumer electronics.</li><li>Prior experience working in hypermarkets (e.g., Lulu, Carrefour, Nesto, Union Coop, etc.) is mandatory.</li><li>Merchandising experience preferred.</li><li>Fluent in English; Arabic, Hindi, or Tagalog is an advantage.</li><li>Basic knowledge of electrical appliances, POS operation, and Microsoft Excel for reporting</li><li>Strong communication and interpersonal skills</li><li>Excellent product presentation and customer service attitude</li><li>Result-driven and target-oriented</li><li>Positive personality with professional grooming and appearance</li><li>Ability to handle customer queries and objections effectively</li><li>Flexibility to work on shifts, weekends, and public holidays</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li><li>What is your notice period?</li><li>What is your salary expectation?</li></ul>

Sales Promoter/Merchandiser

Gerab Group

Gerab System Solutions is hiring a Sales Account Manager - IT Infrastructure in Abu Dhabi. The ideal candidate should have a strong background in selling IT infrastructure solutions, including hardware, networking, and firewall solutions. You will be responsible for driving sales growth, building strong relationships with key clients, and leading a team of sales professionals to achieve and exceed sales targets.Experience: 8+ Years in IT Infrastructure SalesResponsibilities:<ul><li>Overall responsibility of achieving the Sales Targets assigned for Abu Dhabi accordingly.</li><li>Generate new strategic plans and enhance relationship with existing and new clients.</li><li>Identify key accounts and strategically secure profitable business/projects.</li><li>Hold promotional campaigns/for increasing brand awareness &amp; market penetration.</li><li>Ensure timely commissioning of project deliverables and optimum after sales support.</li><li>Identify market needs and forecast consumer behavior.</li></ul>Qualification:<ul><li>Degree in business, marketing, communication or IT related field.</li><li>8+ year's of experience in IT Infrastructure Sales &ndash; Server, Storage, backup solutions, Network/security solutions etc.</li><li>UAE Driving license is must.</li><li>Local Market knowledge</li><li>Target driven sales</li><li>Relevant product and services knowledge</li></ul>Job Types: Full-time, PermanentPay: AED15,000.00 - AED20,000.00 per month

Sales Account Manager - IT Infrastructure

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Abu Dhabi, Retail Banking

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 Job Description
 
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 Actively sell/cross-sell asset and liability products to new and existing customers
 </li>
 <li>
 Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
 </li>
 <li>
 Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
 </li>
 <li>
 Encourage customers to build their balances with the bank in order to migrate to higher customer programs
 </li>
 <li>
 Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
 </li>
 <li>
 Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels
 </li>
 <li>
 Attract new customers to branch through personal relations and existing customer referrals
 </li>
 <li>
 Respond to call center regarding customer inquiries forwarded
 </li>
 <li>
 Meet individual sales targets
 </li>
 <li>
 Participate in and potentially lead daily retail sales team meetings
 </li>
 <li>
 Online &amp; Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls &amp; carryout online demonstration and assist with mobile app demo and customer download
 </li>
 <li>
 NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
 </li>
 <li>
 Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School graduated
 </li>
 <li>
 2 years&rsquo; relevant experience in banking sector.
 </li>
 <li>
 Familiarity with bank products, customer experience and related policies and procedures
 </li>
 </ul>
</div>

Customer Service Officer

Finance House

<div>
 
 The Product Manager will be responsible for the design, development, and management of Finance House&rsquo;s Retail and SME product portfolio. The ideal candidate is a strategic thinker with hands-on experience in financial product management, who is passionate about digital innovation and improving customer experience. This role demands a strong understanding of financial technologies, pricing strategies, and product lifecycle management within a corporate financial institution.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Act as the subject matter expert throughout the product definition, development, and launch phases.
 </li>
 <li>
 Identify and implement effective product solutions by analyzing market gaps and customer needs.
 </li>
 <li>
 Conduct objective assessments of market opportunities and translate insights into actionable recommendations.
 </li>
 <li>
 Design, maintain, and enhance product pricing structures and strategies to align with customer preferences and revenue targets.
 </li>
 <li>
 Ensure all pricing and product initiatives comply with the overall pricing strategy and deliver optimal profitability.
 </li>
 <li>
 Develop and implement pricing models, volume forecasting, and KPI-driven measurement tools.
 </li>
 <li>
 Test and analyze price elasticity using data-driven models and simulations.
 </li>
 <li>
 Establish annual business and expense plans for each product line and monitor performance against objectives.
 </li>
 <li>
 Oversee end-to-end product delivery lifecycle: from concept and business requirements to testing and deployment.
 </li>
 <li>
 Define and monitor product KPIs to evaluate success and inform future strategy.
 </li>
 <li>
 Own and manage the P&amp;L for all retail and SME products.
 </li>
 <li>
 Build and deliver compelling presentations to senior stakeholders and cross-functional teams.
 </li>
 <li>
 Collaborate closely with account sales, product delivery, legal, compliance, and technology teams to drive execution and ensure market readiness.
 </li>
 <li>
 Identify and address gaps in asset product offerings, digital sales, and marketing journeys to enhance the user experience.
 </li>
 <li>
 Leverage knowledge in digital marketing and martech tools to support digital product initiatives.
 </li>
 <li>
 Continuously assess the evolving financial ecosystem and emerging technologies in collaboration with tech partners.
 </li>
 </ul>
 
 
 
 
 
 
 Essential Requirements
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience in product management or development roles within financial institutions.
 </li>
 <li>
 Strong knowledge of the Agile methodology and experience drafting vision statements, epics, user stories, and design documentation.
 </li>
 <li>
 Demonstrated success in launching and managing products in the banking or financial services sector.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.
 </li>
 <li>
 Strong analytical and decision-making abilities with an aptitude for problem-solving.
 </li>
 <li>
 Ability to build effective cross-functional relationships and influence stakeholders at all levels.
 </li>
 <li>
 Experience in project planning, management, and the development of business cases and reports.
 </li>
 <li>
 Solid understanding of product pricing strategies and the ability to interpret financial statements.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Experience
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Design, or a related field.
 </li>
 <li>
 Minimum of 8 years&rsquo; experience in a Product Manager or Product Owner role within the financial sector.
 </li>
 </ul>
</div>

Product Manager

Creative Artists Agency

<div><h2 class="jobSectionHeader">Job Description
</h2>THE AGENCY
Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA&rsquo;s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbes for nine consecutive years, CAA represents more than 3,000 of the world&rsquo;s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search.
Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London,
Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally.
OVERVIEW
We have an exciting opportunity for a talented Account Director to join our award-winning global Brand Consulting team and support a key client across their global partnership portfolio.
We are seeking a senior marketing consultant with experience developing and delivering activation strategies for brands in sport, entertainment and culture. The successful candidate will need to demonstrate their understanding and capabilities leading and managing 360 sponsorship campaigns across a range of disciplines including rights management, experiential, digital, content and communications.
THE ROLE
This is an exciting role servicing one of Brand Consulting&rsquo;s flagship accounts in the UAE region.
The client is based in Abu Dhabi, but the account is led out of our UK office. Working in partnership with the London team, the UAE-based Account Director will provide thought leadership, strategic advisory, meticulous planning, in-market expertise and communication with the client in real time.
Working alongside a Vice President and Account Manager, the Account Director will need to draw upon their knowledge and experience, to help advise and guide the client on creative strategies and impactful activations for their brand partnerships and sponsorships.
We are looking for someone that can not only demonstrate the requisite experience and skils to execute the deliverables in our scope of work, but to also bring a commercial mindset to the role and be proactive when it comes to growth opportunities in the region.
Main Responsibilities to include, but limited to:
<ul><li>Must be able to be present in the client&rsquo;s Abu Dhabi office 3 days a week
</li><li>Develop and manage relationships with key clients, suppliers and stakeholders in-market.
</li><li>Consult and advise client on best practices and processes to optimise sponsorship investments.
</li><li>Ensure alignment, connectivity, and clear lines of communication between client and UK team.
</li><li>Assist UK team on cultural nuances and insights to aid strategic and creative development.
</li><li>Assist Vice President in developing actionable strategies that maximise partnership rights. and assets and aligns with brand and business objectives.
</li><li>Local market lead for all campaign activation, measurement and reporting.
</li><li>Develop global market guidelines and toolkits to manage and optimise rights and assets.
</li><li>Attend events, host clients, network and oversee on-ground activity as required.
</li><li>Monitoring latest trends in sport, digital and technology in market.
</li><li>Contribute to organic growth of the account where necessary.
</li></ul>QUALIFICATIONS/REQUIREMENTS
<ul><li>Must have significant agency or in-house experience at a client/campaign lead level.
</li><li>Strong interpersonal skills and best in class client servicing, account handling and project management.
</li><li>Experience leading 360 global brand partnership campaigns.
</li><li>A natural communicator with the ability to build relationships at every level with ease.
</li><li>Demonstrable exposure to strategic decision making, campaign planning, communications, asset development and amplification and event management is vital.
</li><li>A keen interest / experience in sport is advantageous but not critical.
</li><li>Experience liaising with and managing partnerships in the UAE alongside local market teams.
</li><li>Must have an organised and detail-oriented approach with the ability to work under pressure and to tight deadlines, juggling multiple projects simultaneously.
</li><li>Team player that loves to collaborate but with the ability to work autonomously.
</li><li>Creative flair with a passion for ideas and innovative thinking.
</li><li>Confident presentation skills, verbal and written with a strong attention to detail.
</li></ul>#LI-DNI</div>

Account Director - UAE

Explore 2037+ Key account manager retail manager consumer electronics in Uae Jobs In Uae Jobs In Uae Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.