account manager

customer service specialist Jobs in Ankara

customer service specialist

key account specialist

Adecco

<div>
 
 Adecco Group, 60'tan fazla &uuml;lkede faaliyet g&ouml;steren ve her g&uuml;n milyonlarca ki&scedil;iye i&scedil; imkan&inodot; sunan lider bir insan kaynaklar&inodot; &ccedil;&ouml;z&uuml;mleri &scedil;irketidir. Fortune Global 500 listesinde yer alan Adecco Group, kapsay&inodot;c&inodot;l&inodot;k ve i&scedil; birli&gbreve;ine &ouml;nem vererek, 34.000 &ccedil;al&inodot;&scedil;an&inodot;yla birlikte daha iyi i&scedil; f&inodot;rsatlar&inodot; yaratmaktad&inodot;r. &Idot;svi&ccedil;re Z&uuml;rih merkezli Adecco Group AG, SIX &Idot;svi&ccedil;re Borsas&inodot;'nda i&scedil;lem g&ouml;rmekte olup, Great Place to Work&reg; taraf&inodot;ndan &lsquo;&rsquo;D&uuml;nyan&inodot;n En &Idot;yi &Idot;&scedil;verenleri&rsquo;&rsquo; aras&inodot;nda g&ouml;sterilmi&scedil;tir.
 
 
 
 
 
 &Idot;n&scedil;aat sekt&ouml;r&uuml;nde faaliyet g&ouml;steren global i&scedil; orta&gbreve;&inodot;m&inodot;z i&ccedil;in
 
 &lsquo;Key Account Specialist&rsquo;
 
 aray&inodot;&scedil;&inodot;m&inodot;z bulunmaktad&inodot;r.
 
 
 
 
 
 
 Aranan Nitelikler:
 
 
 <ul>
 <li>
 Ankara'da ikamet eden,
 </li>
 <li>
 &Uuml;niversitelerin &Idot;n&scedil;aat M&uuml;hendisli&gbreve;i, Mimarl&inodot;k b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 &Idot;n&scedil;aat sekt&ouml;r&uuml;nde kilit m&uuml;&scedil;teri uzman&inodot; ya da yine sekt&ouml;rde &scedil;artname uzmanl&inodot;&gbreve;&inodot; yada benzer bir g&ouml;revde minimum 3 y&inodot;ll&inodot;k tecr&uuml;be,
 </li>
 <li>
 M&uuml;&scedil;teri y&ouml;netimi becerisi bulunan,
 </li>
 <li>
 Analiz ve raporlama becerisi geli&scedil;mi&scedil;,
 </li>
 <li>
 &Idot;leri derecede &Idot;ngilizce bilen,
 </li>
 <li>
 Tercihen SAP ve CRM program&inodot; kullan&inodot;m&inodot;na hakim,
 </li>
 </ul>
 
 
 &Idot;&scedil; Tan&inodot;m&inodot;:
 
 
 <ul>
 <li>
 Proje &scedil;artnamelerinde firman&inodot;n sistem / &uuml;r&uuml;nlerinin direkt olarak yer almas&inodot;n&inodot; sa&gbreve;lamak, sat&inodot;&scedil; potansiyelini artt&inodot;rmak,
 </li>
 <li>
 Ayn&inodot; kanal &uuml;zerinde projelerin yak&inodot;n takibi, detaylara uygun &uuml;r&uuml;n ve &ccedil;&ouml;z&uuml;mlerin &ouml;nerilmesi ve sat&inodot;&scedil;a d&ouml;n&uuml;&scedil;t&uuml;r&uuml;lmesi,
 </li>
 <li>
 Do&gbreve;ru ve ayr&inodot;nt&inodot;l&inodot; m&uuml;&scedil;teri verilerinin i&scedil;lenmesi ve kaydedilmesi,
 </li>
 <li>
 M&uuml;&scedil;teri hesaplar&inodot;n&inodot; y&ouml;netme ve s&uuml;rd&uuml;rme,
 </li>
 <li>
 M&uuml;&scedil;teri istek ve gereksinimlerinin toplanmas&inodot;,
 </li>
 <li>
 Etkili sat&inodot;&scedil; stratejisinin planlanmas&inodot; ve uygulanmas&inodot;nda B&ouml;lge Sat&inodot;&scedil; M&uuml;d&uuml;r&uuml;ne / &Uuml;lke Sat&inodot;&scedil; M&uuml;d&uuml;r&uuml;ne yard&inodot;mc&inodot; olmak,
 </li>
 <li>
 M&uuml;&scedil;teri belgelerini analiz etme ve denetleme,
 </li>
 <li>
 M&uuml;&scedil;teri sorgular&inodot;n&inodot; ve &scedil;ikayetlerini kabul etmek ve &ccedil;&ouml;zmek,
 </li>
 <li>
 Kilit M&uuml;&scedil;teriler i&ccedil;in veri analizi raporlar&inodot;n&inodot;n haz&inodot;rlanmas&inodot; ve sunulmas&inodot;,
 </li>
 <li>
 &Ccedil;&ouml;z&uuml;m stratejisini uygulama ve izleme,
 </li>
 <li>
 Uzun vadeli m&uuml;&scedil;teri ili&scedil;kileri kurmak ve s&uuml;rd&uuml;rmek,
 </li>
 <li>
 Potansiyel m&uuml;&scedil;teri adaylar&inodot; olu&scedil;turmaya yard&inodot;mc&inodot; olmak,
 </li>
 <li>
 &Idot;&ccedil; ve d&inodot;&scedil; ekip &uuml;yeleriyle koordinasyon,
 </li>
 <li>
 T&uuml;m Kilit m&uuml;&scedil;terilerinin &uuml;r&uuml;n ve hizmetleri zaman&inodot;nda almas&inodot;n&inodot; sa&gbreve;lamak,
 </li>
 </ul>
 
 
 Adecco, &Idot;&scedil;kur'un denetiminde 10.11.2022 tarihli 554 No'lu lisans sahibi &ouml;zel istihdam b&uuml;rosudur.
 
 
 
 
</div>

Key Account Specialist

Fortinet

<div>
 
 Job Description
 
 
 
 
 Major Accounts Manager
 
 
 
 
 Location &ndash; Ankara, Turkey
 
 
 
 From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world.
 
 
 As a Major Account Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions.
 
 
 
 At Fortinet you will:
 
 
 
 <ul>
 <li>
 Develop strong relationships with customer contacts at executive level to gain insight into the business imperatives and IT drivers enabling development of a strategy to sell Fortinet solutions.
 </li>
 <li>
 Sell the organization&rsquo;s products and services through a consultative selling approach and maintains good relationships with key individuals within the accounts.
 </li>
 <li>
 Develop strategies and orchestrates company resources to maximize sales volume within assigned accounts.
 </li>
 <li>
 Effectively engage and build cooperative relationships with sales resources: System Engineers, Channel, Specialist sales team and executives as required.
 </li>
 <li>
 Drive quarterly business reviews with customer to ensure value from Fortinet investment.
 </li>
 <li>
 Ensures customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.
 
 
 </li>
 </ul>
 
 Apply if you:
 
 
 
 Have proven track record of enterprise sales experience in hi tech industry (preferably Cyber Security and Networking) developing strategic customer relationships.
 
 
 <ul>
 <li>
 Are a highly motivated self-starter with a competitive personality, strong attention to detail and a hunger to win.
 </li>
 <li>
 Have exceptional communication skills, both oral and written, coupled with excellent listening skills.
 
 
 </li>
 </ul>
 
 What you can expect from us:
 
 
 
 <ul>
 <li>
 Excellent training and development opportunities, providing you with all the tools you need to be successful.
 </li>
 <li>
 An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone&rsquo;s thoughts and opinions.
 </li>
 <li>
 The opportunity to be part of an innovative, collaborative and winning team.
 </li>
 <li>
 A market competitive salary package, including stock awards, and opportunity to over-achieve
 </li>
 </ul>
</div>

Major Account Manager - Turkey

<div>Major Accounts Manager
Location &ndash; Ankara, Turkey
From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world.
As a Major Account Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions. 
At Fortinet you will:
<ul><li>Develop strong relationships with customer contacts at executive level to gain insight into the business imperatives and IT drivers enabling development of a strategy to sell Fortinet solutions.
</li></ul><ul><li>Sell the organization&rsquo;s products and services through a consultative selling approach and maintains good relationships with key individuals within the accounts.
</li></ul><ul><li>Develop strategies and orchestrates company resources to maximize sales volume within assigned accounts.
</li></ul><ul><li>Effectively engage and build cooperative relationships with sales resources: System Engineers, Channel, Specialist sales team and executives as required.
</li></ul><ul><li>Drive quarterly business reviews with customer to ensure value from Fortinet investment.
</li></ul><ul><li>Ensures customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.
</li></ul>Apply if you:
Have proven track record of enterprise sales experience in hi tech industry (preferably Cyber Security and Networking) developing strategic customer relationships.
<ul><li>Are a highly motivated self-starter with a competitive personality, strong attention to detail and a hunger to win.
</li><li>Have exceptional communication skills, both oral and written, coupled with excellent listening skills.
</li></ul>What you can expect from us:
<ul><li>Excellent training and development opportunities, providing you with all the tools you need to be successful.
</li><li>An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone&rsquo;s thoughts and opinions.
</li><li>The opportunity to be part of an innovative, collaborative and winning team.
</li><li>A market competitive salary package, including stock awards, and opportunity to over-achieve</li></ul></div>

PaneraTech, Inc.

<div>
 
 About PaneraTech, Inc.
 
 
 
 PaneraTech is a high-tech company that serves manufacturers in over 40 countries. Our disruptive technology offers unparalleled solutions that are often patent protected. Industries that use high-temperature processes, such as glass and steel, rely on PaneraTech to solve the major challenges they face. We leverage both AI and human expertise to improve efficiency, worker knowledge, and safety. We help in two major areas:
 
 
 <ul>
 <li>
 Asset Life Extension - With our patented solution in the glass and steel industry, we help manufacturers make data-driven decisions using sensors, data, and AI. This results in longer asset campaigns safely with higher annual production
 </li>
 <li>
 Enabling the next generation of workers - Heavy industries have relied on the experience of employees who worked for 20-30 years in one plant. As a generation of operators and engineers retire, we bridge the experience gap with technology, data, and expertise. We offer solutions to our customers to make their process more data-driven so that an early career workforce can flourish.
 
 
 </li>
 </ul>
 At PaneraTech, you will be part of a global, innovative and hybrid working team. Our corporate office is based in the United States with employees spread across Europe, Asia, and South America. Turkey office is in the Hacettepe Teknokent. In this collaborative and inspiring culture that is fostered by a creative and intellectually stimulating work environment, you will be encouraged to bring the best out of yourself and your colleagues. We are looking for professionals willing to work in a fast-paced environment, cannot wait to excel in their work and are crazy about improvement! We recognize our colleagues' achievements and both individual and team performance is valuable to us.
 
 
 
 About The Role
 
 
 
 As our Data &amp; Reporting Specialist, you'll be the guardian of data integrity and the architect of insights for PaneraTech's Asset Management (AM) Program. This role transforms technical audit data, operational information, and digital platform outputs into clear, accurate, and visually compelling reports that drive decision-making for our customers. You'll ensure that complex technical findings become actionable intelligence through standardized, executive-ready deliverables.
 
 
 You'll work at the intersection of technical operations and business intelligence, collaborating with Asset Managers, Senior Auditors, Field Engineers, and the Digital Solutions Specialist to ensure that every report is timely, reliable, and tells a compelling data story. This position is critical to scaling the AM Program and improving the efficiency of the entire technical team.
 
 
 This role reports to the Asset Management leadership and collaborates closely with Senior Auditors, Field Engineers, and the Digital Solutions Specialist.
 
 
 
 What You'll Do
 
 
 
 Report Production &amp; Delivery (Primary Mission)
 
 
 Build final versions of SmartAudit technical reports, Monthly AM Review presentations, and Executive Reports Ensure all reports are clear, accurate, professional, and adhere to standardized templates Integrate technical inputs from Senior Auditors with strategic insights from Asset Managers Deliver reports on time, every time, with zero errors Maintain version control and documentation of all report iterations Coordinate review cycles with stakeholders to ensure alignment before final delivery
 
 
 Data Structuring, Integrity &amp; Analytics
 
 
 Build comparison datasets across audits to prepare for AI integration and trend analysis Clean, structure, and validate large datasets to ensure accuracy and consistency Create charts, heatmaps, tables, and visual summaries for wear rates, operational trends, and performance metrics Support Asset Managers and Digital Solutions Specialist in developing KPI dashboards Identify data quality issues and work with Field Engineers to ensure input completeness Maintain data governance standards across all AM Program reporting
 
 
 Cross-Functional Collaboration
 
 
 Work closely with Senior Auditors to validate technical findings and ensure accurate representation Partner with Asset Managers to highlight key insights and craft executive messaging Collaborate with Digital Solutions Specialist to ensure XSight/Polaris data flows correctly into reports Coordinate with Field Engineers to ensure completeness and quality of input data Assist in standardizing reporting processes across customers and service lines
 
 
 Continuous Improvement &amp; Process Optimization
 
 
 Improve templates, automate repetitive tasks, and enhance report clarity and visual appeal Help define reporting standards for new services and programs Identify bottlenecks in reporting workflows and propose solutions Document best practices and create training materials for reporting processes Stay current with data visualization trends and tools to continuously elevate report quality
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 2+ years of experience in data reporting, analytics, business intelligence, or process documentation roles
 </li>
 <li>
 Strong proficiency in Excel (advanced formulas, pivot tables, structured data, data modeling)
 </li>
 <li>
 Experience with data visualization tools (Power BI, Tableau, or similar)
 </li>
 <li>
 Proven ability to handle and clean large datasets with high attention to detail
 </li>
 <li>
 Proficiency with PowerPoint and presentation storytelling for executive audiences
 </li>
 <li>
 Business English proficiency with excellent written and verbal communication skills
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Advanced Excel skills including complex formulas, pivot tables, macros, and data validation
 </li>
 <li>
 Experience with Power BI, Tableau, or similar BI/visualization platforms
 </li>
 <li>
 Ability to create compelling charts, dashboards, and visual narratives from complex data
 </li>
 <li>
 Familiarity with data quality management and validation techniques
 </li>
 <li>
 Understanding of database concepts and ability to work with structured datasets
 </li>
 <li>
 Comfortable learning technical concepts related to thermal systems, wear analysis, and industrial processes (training provided)
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Precision mindset: Obsessed with accuracy, consistency, and data integrity; delivers error-free work every time
 </li>
 <li>
 Analytical thinking: Ability to identify patterns, anomalies, and insights within complex technical data
 </li>
 <li>
 Visual communication: Can transform raw data into clear, compelling visual stories that drive action
 </li>
 <li>
 Collaboration: Works effectively with technical experts and translates their inputs into structured reports
 </li>
 <li>
 Organization: Maintains meticulous file management, version control, and documentation practices
 </li>
 <li>
 Problem-solving: Proactively spots gaps, inconsistencies, or opportunities for improvement
 </li>
 <li>
 Time management: Comfortable working under deadlines with multiple concurrent reporting cycles
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Degree in engineering, data science, analytics, or a related field
 </li>
 <li>
 Experience in industrial, manufacturing, or heavy industry environments
 </li>
 <li>
 Background producing executive-style reports for technical or operational audiences
 </li>
 <li>
 Experience with process improvement methodologies (Lean, Six Sigma, Agile)
 </li>
 <li>
 Familiarity with asset management, predictive maintenance, or condition monitoring concepts
 </li>
 <li>
 Experience working with global teams across multiple time zones
 </li>
 <li>
 Knowledge of SQL or Python for data manipulation
 
 
 </li>
 </ul>
 Success Profile
 
 
 The ideal candidate delivers error-free reports, every time, and serves as the guardian of data integrity for the AM Program. You help the technical team scale by reducing manual work and improving efficiency. You understand how data tells a story and supports operational decisions, and you work seamlessly between technical teams (Senior Auditors) and customer-facing teams (Asset Managers). You take pride in transforming complex technical information into insights that drive real business value.
</div>

Data & Reporting Specialist

Yandex Türkiye

<div>
 
 Sekt&ouml;rdeki kilit m&uuml;&scedil;terilerle g&uuml;&ccedil;l&uuml; ortakl&inodot;klar geli&scedil;tirebilecek ve s&uuml;rd&uuml;rebilecek, i&scedil; performanslar&inodot;n&inodot; att&inodot;rabilecek, &ouml;deme ve m&uuml;&scedil;teri tutundurma stratejileriyle bu m&uuml;&scedil;terileri destekleyip y&ouml;nlendirebilecek
 
 Kilit M&uuml;&scedil;teri Y&ouml;neticisi
 
 ar&inodot;yoruz. Bu rol, ortakl&inodot;k kazan&inodot;m&inodot;, gelir art&inodot;&scedil;&inodot; ve operasyonel problem &ccedil;&ouml;zme gibi konularda proaktif bir yakla&scedil;&inodot;m gerektirmektedir.
 
 
 
 
 
 
 Sorumluluklar&inodot;n&inodot;z:
 
 
 
 
 
 <ul>
 <li>
 
 Ortakl&inodot;k Kazan&inodot;m&inodot; ve &Idot;li&scedil;ki Y&ouml;netimi
 
 </li>
 </ul>
 
 Potansiyel ortaklar&inodot; belirleyip, ileti&scedil;ime ge&ccedil;ecek, onlara &uuml;r&uuml;n portf&ouml;y&uuml;m&uuml;z&uuml; sunacak ve i&scedil;letmelerindeki ihtiya&ccedil;lar&inodot;n&inodot; kar&scedil;&inodot;lamadaki de&gbreve;erlerini g&ouml;stereceksiniz.
 
 <ul>
 <li>
 
 Gelir Optimizasyonu
 
 </li>
 </ul>
 
 Kapan&inodot;&scedil; s&uuml;recini y&ouml;netecek ve b&uuml;t&uuml;n hesaplar&inodot;n eri&scedil;ebilecekleri maksimum gelir potansiyeline ula&scedil;t&inodot;&gbreve;&inodot;ndan emin olacaks&inodot;n&inodot;z.
 
 <ul>
 <li>
 
 M&uuml;&scedil;teri &Idot;li&scedil;kileri Y&ouml;netimi ve Perfomans Takibi
 
 </li>
 </ul>
 
 CRM sisteminde do&gbreve;ru ve g&uuml;ncel kay&inodot;tlar tutacak, d&ouml;n&uuml;&scedil;&uuml;m oranlar&inodot;n&inodot; takip edecek ve sorunsuz bir veri y&ouml;netimi sa&gbreve;layacaks&inodot;n&inodot;z.
 
 <ul>
 <li>
 
 Ortak Firmalar&inodot;m&inodot;za Operasyonel Destek
 
 </li>
 </ul>
 
 Ara&ccedil; payla&scedil;&inodot;m&inodot;, kiralama, sigorta i&scedil;lemleri, taksi, da&gbreve;&inodot;t&inodot;m ve ara&ccedil; kiralama &scedil;irketleriyle yak&inodot;n bir &scedil;ekilde &ccedil;al&inodot;&scedil;arak g&uuml;nl&uuml;k operasyonlar&inodot;nda ve problem &ccedil;&ouml;z&uuml;mlerinde onlara yard&inodot;mc&inodot; olacaks&inodot;n&inodot;z.
 
 <ul>
 <li>
 
 Yeni Proje A&ccedil;&inodot;l&inodot;&scedil;lar&inodot; ve Oryantasyonu
 
 </li>
 </ul>
 
 Pilot projelerin lansman&inodot;na destek olacak ve yeni ortaklar&inodot;n sisteme uyumlar&inodot; ve entegrasyon s&uuml;re&ccedil;lerine yard&inodot;mc&inodot; olacaks&inodot;n&inodot;z.
 
 
 
 
 
 
 Sizden Beklentilerimiz:
 
 
 
 
 
 <ul>
 <li>
 Ankara'da ikamet ediyor olmak
 </li>
 <li>
 Salesforce CRM konusunda ileri d&uuml;zey bilgi sahibi olmak
 </li>
 <li>
 MS Office / Google Apps programlar&inodot;na h&acirc;kim olmak
 </li>
 <li>
 T&uuml;rk&ccedil;e ve &Idot;ngilizce dillerine ak&inodot;c&inodot; bir &scedil;ekilde hakim olmak
 </li>
 <li>
 &Idot;&scedil; geli&scedil;tirme veya B2B sat&inodot;&scedil; deneyimine sahip olmak
 </li>
 </ul>
 
 
 
 
 
 -
 
 
 
 
 
 
 We're seeking a Key Account Manager to help develop and maintain strong partnerships with key industry players, enhance their business performance, and support them in navigating payment and retention strategies. This role requires a proactive approach to partner acquisition, revenue growth, and operational problem-solving.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Partner acquisition and relationship management
 
 </li>
 </ul>
 
 You will identify and engage potential partners, present our product suite, and demonstrate its value in addressing their business needs.
 
 <ul>
 <li>
 
 Revenue optimization
 
 </li>
 </ul>
 
 You will oversee the closing process and ensure that every account reaches its maximum revenue potential.
 
 <ul>
 <li>
 
 CRM and performance tracking
 
 </li>
 </ul>
 
 You will maintain accurate and up-to-date records in CRM, track conversion rates, and ensure smooth data management.
 
 <ul>
 <li>
 
 Operational support for partner companies
 
 </li>
 </ul>
 
 You will work closely with carsharing, leasing, insurance, taxi, delivery, and car rental companies, assisting with their daily operations and problem-solving.
 
 <ul>
 <li>
 
 New project launches and onboarding
 
 </li>
 </ul>
 
 You will support launch of pilot projects and assist new partners with onboarding and integration.
 
 
 
 
 
 
 We expect that you:
 
 
 
 
 
 <ul>
 <li>
 Live in Ankara
 </li>
 <li>
 Have advanced proficiency in Salesforce CRM
 </li>
 <li>
 Have a strong command of MS Office / Google Apps
 </li>
 <li>
 Are fluent in English and Turkish languages
 </li>
 <li>
 Have experience with business development or B2B sales
 </li>
 </ul>
 
 
</div>

Business Development Manager

<div>
 
 
 About ZES
 
 
 
 Since 2018,
 
 Zes
 
 aims to help electric vehicle users and speed up the electric vehicle revolution in Turkey with its intracity and intercity stations. Besides the fast-charging services offered at open public spaces, upon demand, station installation is also available for users&rsquo; homes and offices. Zes is new, clean, and fast energy of the roads, with more than 4.000 fast charging stations all over Turkey. Powered by 100% renewable energy.
 
 
 Our Global brand,
 
 Electrip
 
 excels in charging point operations and energy efficiency services as a fresh brand. Having two strong pillars on energy and infrastructure; Electrip aims to contribute for a better world in line with Sustainable Development Goals (SDG). Starting with 6 countries in Europe, namely as Italy, France, Poland, Greece, Bulgaria and Croatia; Electrip will be soon in many countries worldwide. Electrip is dedicated to the development of innovative solutions to meet the needs of the present and shape the future, continuously expanding its service solutions and refining its customer-centered approach.
 
 
 
 
 
 
 About Role
 
 
 
 We are looking for a Senior IT Infrastructure Specialist who will ensure the sustainable, secure, and high-performance management of our company&rsquo;s information technology infrastructure in line with our digital transformation goals.
 
 
 This role not only guarantees the operational continuity of our corporate IT systems but also contributes strategically to system security, user satisfaction, and process efficiency.
 
 
 As a key member of the IT team, the Senior Infrastructure Specialist will take an active role in all areas of system, network, security, hardware, licensing, supplier, and audit management, while also developing automation solutions to increase the efficiency of IT investments and digitalization projects.
 
 
 
 
 
 
 
 Your main responsibilities will include, but aren&rsquo;t limited to:
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Ensure the installation, configuration, maintenance, and monitoring of servers, networks, firewalls, switches, access points, and other IT infrastructure components,
 </li>
 <li>
 Provide remote or on-site technical support to end users, prioritizing user satisfaction,
 </li>
 <li>
 Maintain up-to-date hardware and software inventories, and manage license tracking and compliance processes,
 </li>
 <li>
 Act as an administrator for Apple, Google, AWS, and IHS systems,
 </li>
 <li>
 Manage antivirus, backup, access control, and data protection processes in compliance with information security policies,
 </li>
 <li>
 Provide application and system support for IT projects; prepare project documentation and user training materials,
 </li>
 <li>
 Support IT budget tracking, consultancy costs, vendor contracts, and procurement processes.
 </li>
 <li>
 Identify digitalization opportunities and develop automation solutions (e.g., Power Automate, Workiom) to improve operational efficiency,
 </li>
 <li>
 Prepare documentation and ensure technical accuracy for internal and external IT audits,
 </li>
 <li>
 Conduct regular technical reporting, system health checks, and capacity planning activities,
 </li>
 <li>
 Prepare technical specifications for IT procurements and contribute to technical evaluations during the bidding process,
 </li>
 <li>
 Manage service levels (SLA) and contractual obligations through effective communication with vendors and consulting partners,
 </li>
 <li>
 Operate in compliance with Occupational Health and Safety (OHS) and environmental regulations, ensuring necessary reporting.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer engineering, Software Engineering, Electrical &amp; Electronics Engineering, Information Technology Management, Management Information Systems, or related fields,
 </li>
 <li>
 Minimum 5 years of experience in end-user support, system administration, and vendor management,
 </li>
 <li>
 Strong knowledge of Windows Server, Active Directory, Office 365, network protocols, and system administration,
 </li>
 <li>
 Familiar with information security principles (firewall, antivirus, VPN, backup systems, access control, etc.),
 </li>
 <li>
 Experience in license management, IT asset tracking, and documentation processes,
 </li>
 <li>
 Preferably certified in ITIL, CompTIA, or Microsoft technologies,
 </li>
 <li>
 Strong communication skills, solution-oriented, and a collaborative team player,
 </li>
 <li>
 Fluency in both Turkish and English.
 </li>
 </ul>
 
 
 
 
 
 Why Should You Join ZES ?
 
 
 <ul>
 <li>
 Become a part of Turkey's leading electric vehicle charging and energy solutions company,
 </li>
 <li>
 Promote projects that contribute to a more sustainable future,
 </li>
 <li>
 Collaborate with innovative, dynamic, and passionate teams.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 As a candidate, all communication between you and our company is protected according to GDPR. You can click on the link "https://electripglobal.com/candidate-privacy-policy" for details.
 
 
 
 
 
 
 
 
 
 Our company supports Gender Equality. Our company does not make any discrimination based on reasons such as gender, religion, language, race, ethnicity in all processes starting from recruitment.
 
 
 
 
 
</div>

Senior IT Infrastructure Specialist

Siemens

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 For our SI EP- Electrical Products Business Unit, we are looking for a Regional Account Sales Manager who will be in charge for creating leads &amp; business opportunities from Local Panel Builders, OEMs and Electrical Contractors for our Distribution Sales Channel. The region mainly covers Ankara, K&inodot;r&inodot;kkale, K&inodot;r&scedil;ehir, Nev&scedil;ehir, Bolu, D&uuml;zce, &Ccedil;ank&inodot;r&inodot;, Yozgat.
 
 
 
 What part will you play?
 
 
 
 The role will require taking responsibility for achieving personal sales targets for Electrical Products by defining customer value propositions that add real value to the customers business in relation to EP.
 
 
 This role requires technical knowledge across the entire product spectrum of EP (mainly low voltage products, low voltage panelboards and industrial control products) as you are ultimately responsible for being technical and commercial face of the offers and closing the deal at Local Panel builders, OEMs, Electrical Contractors &amp; End Users.
 
 
 
 What you need to make real what matters ?
 
 
 
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 University degree in Electrical Engineering &amp; Electrical and Electronic Engineering
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 4+ years Sales experience in the related area.
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 Fluent English in speaking and writing.
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 Advanced in MS Office applications.
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 Result orientation with strong analytical thinking.
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 Team player and customer focused with good interpersonal skills.
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 Good understanding of the low voltage product &amp; system market and technologies.
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 Define goals for expanding and nurturing a set of accounts, develop strategies, plan customer interactions, and conduct reviews to track progress
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 Manage the opportunity pipeline, build relationships with new customers, evaluate customer requirements, and analyze financial status. Ensure information on the pipeline is communicated to portfolio stakeholders (e.g., Business Units, Specialist Team)
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 Conduct regular visits to client locations to understand their needs, provide support, and ensure satisfaction. Foster relationships, drive engagement, and ensure alignment with sales objectives, including collaboration with C-level executives.
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 Wide ranging commercial and contractual experience.
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 Track record of excellent communications &amp; influencing skills.
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 Plan and modify product configurations to meet customer needs.
 
 
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 What We Offer
 
 
 
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 Speak up Culture
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 Respectful Workplace
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 Being part of a global work environment
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 Attractive remuneration package
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 Excellent recognition tools providing spot awards
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 Learning &amp; Development opportunities for both personal and professional growth
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 Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
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 Creche allowance for mothers
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 Share matching programs to become a shareholder of Siemens AG
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 Remote working and remote living flexibility only for relevant positions
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 Find more benefits here
 
 
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 Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
 
 
 
 &ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow&lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds&rdquo;
 
 
 As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
 
 
 Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
 
 
 We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.
 
 
 Please find more information from our web site:
 
 
 https://new.siemens.com/tr/tr.html
 
 
 Contact
 
 
 IF you need more information please don't hesitate to contact us.
 
 
 +90 216 459 20 00
 
 
 https://new.siemens.com/tr/tr/genel/iletisim.html
 
 
 insanorganizasyon.tr@siemens.com
 
 
 www.instagram.com/siemensturkiye
 
 
 https://m.youtube.com/user/Siemens
 
 
 http://www.twitter.com/siemensturkiye
 
 
 http://www.facebook.com/siemensturkiye
 
 
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Regional Account Sales Manager – Central Anatolia Region

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Regional Account Sales Manager – Central Anatolia Region