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linux devices software engineer

Canonical

<div>
 This role is one of our general tracks. Apply here for all engineering teams at Canonical who work on low-level system technology on autonomous devices across all seniority levels.
 
 
 We hire careful and conscientious engineers who appreciate the challenge of memory, performance, battery and connectivity constrained code that has to work every time in an unreliable and unforgiving world, on x86, ARM or RISC-V silicon.
 
 
 Canonical Ubuntu is the leading Linux for software engineers, desktops, cloud and IoT. We bring open source to the world as a high-performance, safe and secure platform for enterprise computing, software engineering, and connected devices.
 
 
 These smart, connected devices have the potential to transform every industry. Classic Ubuntu &ndash; desktop or server &ndash; is widely used in embedded systems because of its developer focus and enterprise grade security maintenance. We partner with the world's most prominent silicon companies to optimise Ubuntu on their latest and greatest chips, as well as with major OEMs and ODMs (PC, servers and connected device manufacturers) to ensure that Ubuntu works perfectly on their hardware.
 
 
 But while classic, 'deb' based Ubuntu is ideal for developers, it has too much variability for appliance or connected device environments, where you want to know *exactly* what the state of millions or billions of devices might be. So Canonical builds Ubuntu Core, a fully containerised version of Ubuntu that is mathematically precise and rigorously secure. We are working on additional solutions for even smaller devices.
 
 
 We have several teams that focus on open source for embedded environments. We hire outstanding Linux software engineers with a passion for open source, innovation, cutting-edge hardware and software technologies in general. You will be expected to make significant contributions through high-quality design and code, and to develop your technical leadership.
 
 
 These roles include:
 
 
 <ul>
 <li>
 Ubuntu Core and snapd software development
 </li>
 <li>
 Silicon software and optimisation engineers
 </li>
 <li>
 Kernel driver and hardware enablement engineers
 </li>
 <li>
 Hardware-centric Linux QA Engineers
 </li>
 <li>
 Hardware Certification Engineers
 </li>
 <li>
 Robotics engineers
 </li>
 <li>
 Industrial IoT software engineers
 </li>
 <li>
 Networking software engineers (switching, routing, access and SmartNICs)
 
 
 </li>
 </ul>
 At Canonical you will have the opportunity to engage with the broader open source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and contribute to the deployment of Ubuntu and Ubuntu Core across the widest range of devices.
 
 
 Location: we have remote roles open in every time zone.
 
 
 What your day will look like
 
 
 Based on the first round of interviews we identify specific teams where you might be an excellent fit, and conduct second round interviews with those teams. Our engineers:
 
 
 <ul>
 <li>
 Work with the latest Linux kernel and open source technologies
 </li>
 <li>
 Deliver Ubuntu for the latest IoT and server-class hardware platforms
 </li>
 <li>
 Integrate and maintain device-oriented software stacks
 </li>
 <li>
 Write high-quality, well-designed software
 </li>
 <li>
 Collaborate proactively with other globally distributed teams
 </li>
 <li>
 Display technical leadership internally and within our external communities
 </li>
 <li>
 Help our customers ship their apps and SDKs on Ubuntu
 </li>
 <li>
 Build device OS images with Ubuntu Core, Desktop and Server
 </li>
 <li>
 Optimise the Ubuntu kernel and libraries for silicon-specific capabilities
 </li>
 <li>
 Debug issues and produce high-quality code to fix them
 </li>
 <li>
 Contribute to technical documentation to make it the best of its kind
 </li>
 <li>
 Discuss ideas and collaborate on finding good solutions
 </li>
 <li>
 Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
 </li>
 <li>
 Work usually from home, with global travel 2 to 4 weeks for company events
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record from both high school and university
 </li>
 <li>
 Drive and a track record of going above-and-beyond expectations
 </li>
 <li>
 Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
 </li>
 <li>
 Experience with Linux (Debian or Ubuntu preferred)
 </li>
 <li>
 Passion for Linux or embedded systems software (e.g. kernel, graphics, Yocto)
 </li>
 <li>
 Fluency in at least one of Golang, C, C++, or Rust
 </li>
 <li>
 Professional written and spoken English
 </li>
 <li>
 Excellent interpersonal skills, curiosity, flexibility, and accountability
 </li>
 <li>
 Passion, thoughtfulness, and self-motivation
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel twice a year, for company events up to two weeks each
 
 
 </li>
 </ul>
 
 Additional Skills That You Might Also Bring
 
 
 
 <ul>
 <li>
 Experience with Debian/Ubuntu or other distro packaging
 </li>
 <li>
 Understanding of build systems and toolchains, including for cross-compilation
 </li>
 <li>
 Experience with firmware, uboot, UEFI, ACPI, DSDT, or boot loaders
 </li>
 <li>
 Experience with power management on PCI ASPM, SATA ALPM, low power profiles
 </li>
 <li>
 Computer architecture knowledge of x86, ARM, RISC-V
 </li>
 <li>
 Experience in board design, bring up, and validation
 </li>
 <li>
 Experience with electrical engineering design tools (e.g. schematic capture, layout)
 </li>
 <li>
 Familiarity with Ubuntu development model
 </li>
 <li>
 Performance engineering and security experience
 </li>
 <li>
 Shell or Python scripting skills
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Linux Devices Software Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Support Engineer to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Support Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring an
 
 Associate Support Engineer
 
 to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.
 
 
 We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.
 
 
 
 Location:
 
 This is a globally remote role.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Working from your remote home office to provide technical support for employees.
 </li>
 <li>
 Being available to take ownership of new cases via telephone, email and web
 </li>
 <li>
 Acting as an internal customer advocate keeping them updated in a timely manner
 </li>
 <li>
 Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
 </li>
 <li>
 Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
 </li>
 <li>
 Drafting and distributing technical notices for internal and external communication.
 </li>
 <li>
 Prioritising your work in order to accomplish the most important and urgent tasks first
 </li>
 <li>
 Keeping on learning as our products and services grow and evolve
 </li>
 <li>
 Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
 </li>
 <li>
 Maintaining regular communication and information exchange with the rest of the team, locally and remotely
 </li>
 <li>
 Identifying and suggesting any opportunities to provide a better service
 </li>
 <li>
 Participating in a regular weekend working rotation
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
 </li>
 <li>
 Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
 </li>
 <li>
 Knowledge or basic hands-on experience on 2 or more of:
 </li>
 <ul>
 <li>
 Linux server administration
 </li>
 <li>
 Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
 </li>
 <li>
 Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
 </li>
 <li>
 Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
 </li>
 </ul>
 <li>
 Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
 </li>
 <li>
 Strong written and verbal English communication skills
 </li>
 <li>
 Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel internationally twice a year, for company events up to two weeks long
 
 </li>
 </ul>
 Noting that we require and will perform a background check for this role.
 
 
 
 Nice-to-have skills
 
 
 
 <ul>
 <li>
 Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
 </li>
 <li>
 Experience with other open-source desktop technologies
 </li>
 <li>
 Active contribution to open-source projects/forum/code
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Associate Linux Support Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 Canonical is looking for exceptional security-focused software engineers to be integrated across product teams. While they also contribute to the product as engineers, their primary focus is to challenge the entire team to think more deeply about security through state-of-the-art practices such as threat modeling, table-top exercises, architecture and design reviews, static analysis tools, and fuzzing, among others.
 
 
 These roles encompass all aspects of product security, including feature development, vulnerability response, proactive security, and open source community participation. Engineers in these roles collaborate closely with other Canonical teams, customers, and partners across the open source ecosystem.
 
 
 Each product engineering team at Canonical reserves one or two openings for security-oriented software engineers. We also develop a number of products driven entirely by security needs, such as our AppArmor kernel investments and the Ubuntu Security Guide (USG). As the publisher of Ubuntu, we also handle long-term security response for the entire operating system and open source ecosystem. Working with tens of thousands of upstreams means that we need to be fluent in every major programming language and design, build, and adopt sophisticated tools that enable us to work at scale and speed with confidence.
 
 
 Apply here if you are an exceptional security-focused software engineer, passionate about open source, and excited by Canonical's products and mission.
 
 
 This role requires the ability to be productive in a globally distributed team through strong self-discipline and motivation. It also involves mandatory international travel at least twice a year, typically for one week.
 
 
 Location: Worldwide, this is a globally remote role
 
 
 What you'll do
 
 
 Security roles might tackle any of the following:
 
 
 <ul>
 <li>
 Define, implement, and document new security features
 </li>
 <li>
 Lead security-focused initiatives within a product engineering team
 </li>
 <li>
 Analyze, fix, and test vulnerabilities in open source software
 </li>
 <li>
 Contribute to Ubuntu and upstream open source projects to benefit the community
 </li>
 <li>
 Audit and analyze source code for vulnerabilities
 </li>
 <li>
 Integrate new tools into our security infrastructure, pipelines, and processes
 </li>
 <li>
 Achieve and retain various security certifications
 </li>
 <li>
 Extend and enhance Linux cryptographic components to meet country-specific compliance requirements, such as FIPS and Common Criteria (CC) certifications
 </li>
 <li>
 Work with external partners to develop Center for Internet Security (CIS) benchmarks
 </li>
 <li>
 Design and develop hardening automation for Ubuntu
 </li>
 <li>
 Stay up to date with trends and developments in the security industry
 </li>
 <li>
 Develop, test, and maintain new software capabilities
 </li>
 <li>
 Provide guidance and support to other engineering teams on security best practices
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
 </li>
 <li>
 A track record of going above and beyond expectations
 </li>
 <li>
 Thorough understanding of the common categories of security vulnerabilities and how to fix them
 </li>
 <li>
 Knowledge of modern software engineering techniques
 </li>
 <li>
 Familiarity with open source development tools and methodologies
 </li>
 <li>
 Skill in one or more of C, C++, Python, Go, Rust, Java, Ruby, PHP, or JavaScript/Typescript
 </li>
 <li>
 Experience as a security champion
 </li>
 <li>
 Experience driving security within a wider SSDLC process
 </li>
 <li>
 Professional written and spoken English
 </li>
 <li>
 Experience with Linux (Debian or Ubuntu preferred)
 </li>
 <li>
 Excellent interpersonal skills, curiosity, flexibility, and accountability
 </li>
 <li>
 Passion, thoughtfulness, and self-motivation
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Results-oriented, with a personal drive to meet commitments
 
 
 </li>
 </ul>
 Optional skills we also value
 
 
 <ul>
 <li>
 Clear and effective communication with both the team and Ubuntu community members
 </li>
 <li>
 Experience working with the Linux kernel
 </li>
 <li>
 Experience with security certifications and knowledge of FIPS and/or Common Criteria (CC)
 </li>
 <li>
 Experience with OVAL (Open Vulnerability Assessment Language)
 </li>
 <li>
 Knowledge of cryptographic modules such as OpenSSL and Libgcrypt
 </li>
 <li>
 Knowledge of low-level Linux cryptography APIs
 </li>
 <li>
 Demonstrated ability to learn quickly
 </li>
 <li>
 Performance engineering experience
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Security Software Engineer

InterTech LLC

No visa/sponsorship is provided for this role. Please apply only if you are legally permitted to work in Oman without sponsorship/visa.11.1 Position Summary:The Engineer will provide first-level technical support to end-users, ensuring smooth operation of IT systems and services within the organization. The role requires strong technical expertise, problem solving skills, and customer service orientation, with a focus on maintaining high availability and performance of IT resources.1.2 Key Responsibilities:<ul><li>Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner.</li><li>Install, configure, and maintain computer systems, applications, and peripherals.</li><li>Escalate complex technical issues to higher-level support teams when necessary.</li><li>Maintain documentation of issues, resolutions, and user guides to improve knowledge base.</li><li>Ensure compliance with IT policies, security standards, and best practices.</li><li>Collaborate with IT teams to implement system upgrades and patches.</li></ul>1.3 Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree/ Diploma in Information Technology, Computer Science, or related field.</li><li>1-2 years of experience in IT help desk or technical support roles.</li><li>Good knowledge of Windows, Microsoft 365, and common enterprise applications.</li><li>Experience in Installation, configuration and troubleshooting of computer systems, applications,and peripherals and networking devices</li><li>Excellent communication and interpersonal skills with a customer-focused mindset.</li><li>Ability to work under pressure and prioritize multiple tasks effectively.</li></ul>Industry<ul><li>IT Services and IT Consulting</li></ul>Employment TypeFull-timeJob Type: Full-timeApplication Question(s):<ul><li>How many years of professional experience do you have in Installation, configuration and troubleshooting of computer systems, applications, and/or networking devices?</li><li>What is your expected monthly salary in OMR?</li></ul>

HelpDesk Engineer (Omani nationals)

Noventiq WLL

We are seeking a highly skilled and customer focused End User Support Engineer to lead and manage daily end-user support operations. This role requires hands-on troubleshooting, escalation handling, ticket management, and close coordination with internal teams to ensure seamless IT support for employees. The ideal candidate should have strong communication skills, a proactive mindset, and the ability to prioritize issues effectively.Purpose, Essential Duties and Responsibilities:<ul><li>Serve as the first point of contact for end-users seeking technical assistance via ticketing systems, email, or in-person.</li><li>Provide L1-level technical support for desktops, laptops, printers, mobile devices, and other peripherals.</li><li>Troubleshoot hardware, software, operating system (Windows/Mac).</li><li>Troubleshoot basis network related issues.</li><li>Manage day-to-day support requests, incidents, and service tickets; ensure timely resolution and proper documentation.</li><li>Coordinate with L2/L3 teams for escalated issues and follow up on pending items.</li><li>Install, configure, and maintain end-user hardware and software as per company standards.</li><li>Support common applications like Microsoft 365, Outlook, Teams, Zoom, and standard business productivity tools.</li><li>Perform user account management (AD, O365), password resets, and access provisioning.</li><li>Maintaining daily backup checks and validation.</li><li>Maintain asset inventory and update records for hardware and software deployed.</li><li>Educate users on basic IT practices, security protocols, and self-service tools.</li><li>Ensure SLA adherence and contribute to periodic reporting of support metrics.</li></ul>Required Skills &amp; Qualifications:<ul><li>5+ years of experience in a desktop support/helpdesk or end-user support environment.</li><li>Strong knowledge of Windows OS (7/10/11), macOS, and Microsoft Office 365.</li><li>Familiarity with Active Directory, O365 and basic networking</li><li>Hands-on experience in hardware troubleshooting and software installations.</li><li>Excellent interpersonal, communication, and customer service skills.</li><li>Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.</li></ul>Qualifications / Certifications<ul><li>Educational Background: Bachelors in computer science / engineering graduates with IT major</li><li>Microsoft 365 Fundamental Certification.</li></ul>Job Type: Full-time

End User Support Specialist

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 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring a
 
 software architect
 
 for Canonical LXD and MicroCloud.
 
 
 Our goal is to make clusters of compute, with system containers or virtual machines, "just work". It should be trivial to stand up a small cloud using one, two or twenty servers. This is a challenging exercise in distributed systems, virtualisation, container technology, networking and storage. As with the Ubuntu desktop, our goal is to make it easy and to make it reliable for people to focus on the things that really matter to them rather than the OS and infrastructure.
 
 
 LXD is a modern Golang system container and virtual machine orchestrator widely used on Ubuntu, ChromeOS and other Linux platforms. LXD engineering spans the entire software stack from low-level kernel work on namespaces, confinement, security, filesystems, VMMs and networking, to the high level management REST API and CLI. As a software architect, you will drive the architecture, design and evolution of LXD, and also Canonical MicroCloud which combines LXD with Ceph and OVN to make a lean, easy to use and resilient cluster-scale cloud infrastructure.
 
 
 We are looking for an outstanding software architect and engineer with experience in Golang and C, with the leadership qualities needed to rally a team to ship outstanding products. Knowledge of modern cloud infrastructure offerings, their APIs and their underlying technologies is a must.
 
 
 This is an opportunity for someone who wants to have a meaningful impact on modern cloud computing technologies. Canonical offers a fun, fast-paced team environment and a career full of learning and development.
 
 
 
 
 Location
 
 
 : This is a home-based position available in EMEA and the Americas.
 
 
 The role entails
 
 
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 Leadership of the LXD and MicroCloud architecture
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 Mentor, develop and advise colleagues in their career progression
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 Develop in Golang and C
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 Review code produced by other engineers
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 Ensure the product is secure and performant
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 Display technical leadership in Canonical and our communities
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 Work from home with global travel twice annually for company events
 
 
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 </ul>
 
 What we are looking for in you
 
 
 
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 An exceptional academic track record from both high school and university
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 Undergraduate degree in Computer Science or STEM
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 Drive, and a track record of going above-and-beyond expectations
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 Technical leadership as well as team motivation, direction and pace
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 Well-organized, self-starting and able to deliver to schedule
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 Professional manner in interacting with colleagues, partners, and community
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 Experience with Go and C
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 Experience with storage, networking and virtualization
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 Experience with container technologies
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 Experience with concurrent, distributed systems
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 Conscientiousness and detail orientation, with a focus on performance
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 Professional written and spoken English
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 Experience with Linux (Debian or Ubuntu preferred)
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 Excellent interpersonal skills, curiosity, flexibility, and accountability
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
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 Distributed work environment with twice-yearly team sprints in person
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 Personal learning and development budget of USD 2,000 per year
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 Annual compensation review
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 Recognition rewards
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 Annual holiday leave
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 Maternity and paternity leave
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 Employee Assistance Programme
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 Opportunity to travel to new locations to meet colleagues
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 Priority Pass, and travel upgrades for long haul company events
 
 
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 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Architect - Containers / Virtualisation

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