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local sales service unit manager

Hilton

<div>Group, Conference, and Events Sales Manager
A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. 
 
 
What will I be doing? 
As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Maximise all Group, Conference, and Event revenue opportunities</li>
<li>Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member</li>
<li>Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company</li>
<li>Organise hotel promotional activities</li></ul>
What are we looking for? 
A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capability and an ability and desire to coach selling techniques to their team</li>
<li>Excellent organisational and planning skills</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Group, Conference, and Events Sales Manager

<div>
 A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.
 
 
 
 What will I be doing?
 
 
 
 As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Maximise all Group, Conference, and Event revenue opportunities
 </li>
 <li>
 Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
 </li>
 <li>
 Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
 </li>
 <li>
 Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
 </li>
 <li>
 Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member
 </li>
 <li>
 Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
 </li>
 <li>
 Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Organise hotel promotional activities
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
 </li>
 <li>
 Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
 </li>
 <li>
 Excellent selling capability and an ability and desire to coach selling techniques to their team
 </li>
 <li>
 Excellent organisational and planning skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Sales
</div>

DELTA JEWELRY

We are seeking a jewelry sales assistant associate/apprentice to join the Senior sales manager and shop coordinator.The business is a long standing, reliable and integrated jewelry retailer, having the reputation of quality checks on gemstones and diamonds. Clients are very diverse from high echelon and caliber families to local merchants and also visitors and tourists.The ideal candidate will have a passion for jewelry, learning, growth and will have phenomenal work ethics.Expectations include:Education in business/communications or significant experience in sales and customer serviceTeachability and an enthusiastic/positive attitude to gain thorough training all metrics of the industry, such as inspection, authenticity verification, quality control, design research, repair and customization, etc.,High attention to customer needs and excellent communication skills and willingness to learn from a very senior and experienced jewelerHaving flexibility in schedule if there is need for coverageAbility to provide customers with product knowledgeMedium to advanced knowledge of accounting to assist with transaction processing and recordsHighly intelligent, organized and detail oriented with great back for presentation and estheticsReliable transportationPristine punctualityCommission negotiablePotential for reference upon great performanceJob Types: Part-time, InternshipPay: From KD300.000 per month

Jewelry Store apprentice and assistant sales associate

Canonical

<div>
 Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring a
 
 Lead Golang Software Engineer
 
 at any seniority level, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with many popular software systems, integrations technologies, and exciting open-source solutions.
 
 
 The Commercial Systems unit is conceived as six engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Golang plays an integral role in it. We are looking for software engineers for these teams:
 
 
 The
 
 Billing team
 
 designs, develops, and operates a Golang service that provides a standardized and scalable capability to turn metrics into billable amounts, enable customers to see their current spend with Canonical at any time, and ensure accurate, reliable, and timely billing. The service further integrates with other engineering, business, payment systems. This team is an excellent match for any software engineer interested in growing their skills in the billing and payment processing domain.
 
 
 The
 
 Contracts
 
 team designs, develops, and operates a Golang service that will become the single source of truth for all contracts with all customers. The service provides a standardized CPQ capability and stores signed contracts in a structured format. The service further integrates with other engineering and business systems including a CRM system and an accounting system. This team is an excellent match for any software engineer interested in understanding sales and revenue processes and growing their skills beyond software engineering.
 
 
 The
 
 Livepatch
 
 team designs and develops a service for the delivery of Linux kernel patches to shrink the exploit window for critical and high severity Linux kernel vulnerabilities, by patching the Linux kernel between security maintenance windows, while the system runs. The engineering team behind this product develops Golang based client and backend components, while another Canonical team, the Kernel team, develops the security patches. This team is a great opportunity for a software engineer interested in security and with a strong focus on engineering quality and reliability.
 
 
 
 Location
 
 : This role will be based remotely in the EMEA region.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Develop engineering solutions leveraging Golang
 </li>
 <li>
 Lead technical designs, code reviews, and implementation
 </li>
 <li>
 Deploy and operate services developed by the team
 </li>
 <li>
 Coach, mentor, and offer career development feedback to colleagues
 </li>
 <li>
 Develop and evangelize great engineering and organizational practices
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Experience with software development in Golang
 </li>
 <li>
 Professional written and spoken English with excellent presentation skills
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel internationally twice a year, for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Nice-to-have skills
 
 
 
 <ul>
 <li>
 Performance engineering and security experience
 </li>
 <li>
 Experience with accounting, sales, sales operations, or other business roles
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Lead Golang Software Engineer, Commercial Systems

Prada

<div><div><div><div><div>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</div><div></div><div> 
Job summary/Purpose</div>
<div>
You are the SM&rsquo;s alter ego and act as its deputy; you are expected to stand in for him/her whenever the necessity arises to take leadership of the store.</div>
<div>
As the Prada Assistant Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Prada philosophy and values to the local market, the Store team and to the final Client.</div>
<div>
You are a driven business owner and you hold yourself accountable to support the Store Manager to achieve a successful overall store performance, assisting them in analyzing reports and developing action plans</div>
<div>
You guarantee an extraordinary Client experience, by being present on the sales floor and leading by example to placing the Client above all</div>
<div>
You are a motivating and inspiring leader; you inspire and motivate the team to achieve business goals ensuring their skills are maximized.</div>
<div>
You manage all operational activities related to your Store, ensuring that Company policies and procedures are proactively put in place while ensuring consistency and compliance with corporate guidelines.</div>
<div>
Responsibilities</div>
<div>
 Leading the Business</div>
<div>
<div><ul><li>Support the SM in defining Business strategies to exceed Financial targets and maximize sales performances contributing to support the success of the entire store;</li>
<li>Make commercial recommendations to SM and to relevant functions to generate sales and increase productivity</li>
<li>Coach the Store team in developing concrete action plans and to exceed their KPI targets, including cross selling and up selling among product categories</li>
<li>Be constantly up-to-date on market trends and share insights with relevant functions</li>
<li>Be a brand \ambassador by representing the Company both within the local market (activities, relevant events), as well as on the sales floor, ensuring a proper approach and service to the Clients.</li>
<li>Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives;</li>
<li>Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service;</li>
<li>Foster the product knowledge w&#305;th&#305;n the floor and work with relevant functions to support product/ collection training needs</li>
</ul>
</div></div><div>Team Management</div>
<div>
<div><ul><li>Act as a strong Staff motivator, promoting team sp&#305;r&#305;t through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client;</li>
<li>Be act&#305;vely involved &#305;n the recruitment process (market mapping, profile definition and interview process) - together with or delegated by SM</li>
<li>Support the SM to identify talents within your team to propose for internal development opportunities, in order to define the correct development processes</li>
<li>Master fully all company tools and applications including IT and digital, and train all new employees on policies and procedures</li>
<li>Together with the SM, ensure efficient team organization, consistent with business needs and delegation of responsibilities</li>
<li>Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure;</li>
<li>Ensure the team is always updated about all the various activities the Company is involved in (Prada Journal)</li>
<li>Coordinate with relevant functions, to propose and support product and collection training needs</li>
</ul>
</div> </div><div>Client development</div>
<div>
<div><ul><li>Place the Client above all, leading by example to create a welcoming environment and ensure the Team strives to meet their every need and request;</li>
<li>Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences</li>
<li>Guarantee an excellent Client satisfaction and the highest level of Client service ensuring the consistent execution of the Prada Selling Ceremony</li>
<li>Proactively suggest to SM opportunities to gain new customers and increase the repurchase rate</li>
<li>Define with SM the targeted clientelling actions to strengthen customer loyalty</li>
</ul>
</div></div><div>Boutique care</div>
<div>
<div><ul><li>In partnership with SM, ensure display attracts Clients and maximizes sales, in accordance with Company guidelines</li>
<li>Contribute with the SM to prov&#305;de feedback and suggestions when necessary to the Visual Merchandising and the Retail Merchandising departments</li>
<li>Ensure enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office</li>
<li>Working with SM, guarantee an effect&#305;ve and eff&#305;c&#305;ent care of Company&rsquo;s assets care in back of house and ensure cooperation with front of house</li>
<li>Guarantee the staff grooming to be up to standard</li>
<li>Promote synergy and cooperation between front and back of house</li>
<li>Together with the SM ensure the store complies with the requirements for the inventory control management and the organization of all activities linked to the fiscal stock inventory.</li>
</ul>
</div> </div><div>Events Organization</div>
<div>
<div><ul><li>Following Company guidelines, propose new opportunities for local events in partnership with local Stakeholders and Influencers</li>
<li>Analyze and define benchmarks with local competitors&rsquo; events and share the information with the Head Quarter Events department</li>
</ul>
</div></div><div>These activities are intended to be illustrative and not exhaustive.</div> 
<div></div>
<div>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. 
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</div></div></div></div></div>

MIU MIU Assistant Store Manager

Kuwait Automotive Imports

<div>Job role: 
Handling Fleet / Dealer (B2B) sales channels. 
Prepare a Visit Plan as per Budget &amp; Channel Wise wise Sales for Territory assigned. 
Reporting the daily / weekly / monthly sales &amp; marketing activities to the Division Manager.

Requirements: 
Minimum 3-5 years&rsquo; related local market experience 
Excellent selling techniques; good negotiation skills 
Fluent in English &amp; Arabic (spoken &amp; written) 
Age group: Below 35 years 
University Graduate (preferably Mechanical / Chemical Engineer) 
Transferable visa #18 
Must have valid Kuwait driver&rsquo;s license

ONLY KUWAIT BASED CANDIDATES WILL BE CONSIDERED.</div>

SALES EXECUTIVES (TYRES & LUBRICANTS)

Radisson Hotel Group

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 TASKS, DUTIES AND RESPONSIBILITIES
 
 
 
 
 
 
 
 
 
 
 
 Switch Board
 
 
 
 
 
 PROVIDE PROMPT, CORRECT COMMUNICATIONS SUPPORT
 
 
 
 
 
 
 
 <ul>
 <li>
 Provides courteous service to customers by operating the switchboard according to standards.
 </li>
 <li>
 Communicates clearly and courteously.
 </li>
 <li>
 Demonstrate fluency in the use of equipment.
 </li>
 <li>
 Transfers incoming calls promptly to the appropriate extensions.
 </li>
 <li>
 Assists customers make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.
 </li>
 <li>
 Responds to customer questions regarding the hotel, in-house facilities and local events.
 </li>
 <li>
 Provides courteous, prompt and accurate inter-hotel communications to staff and customers.
 </li>
 <li>
 Takes and delivers accurate and complete messages.
 </li>
 <li>
 Ensures guest is woken up as requested by accepting, recording and executing wake-up calls.
 </li>
 <li>
 Unanswered wake-up calls to be immediately reported to Night Manager / Service Manager.
 </li>
 <li>
 Follows established hotel security and safety policies as required.
 </li>
 <li>
 Familiarise him/herself with all-in-house guests; especially those with similar family names to be asked for complete name before transferring calls.
 </li>
 <li>
 Checks the daily arrival list for VIP&rsquo;s.
 </li>
 <li>
 Is familiar with all International / In-house codes, time zones, charges per minute for calls. Responsible to prepare daily police report (Night Operator).
 </li>
 <li>
 Handles the closing of the telephone process and tallies revenue before closing.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 OTS
 
 
 
 
 
 
 
 
 
 
 PROVIDE EFFICIENT, PROMPT, TROUBLEFREE, AND COURTEOUS SERVICE
 
 
 
 <ul>
 <li>
 Ensure a consistence of high standard is maintained in Room Service order taking
 </li>
 <li>
 Respect and comply with the service standards of the restaurant in the following topics
 <ul>
 <li>
 Answering Telephone as per the Radisson standards
 </li>
 <li>
 Taking down orders
 </li>
 <li>
 Maintain the record of the order
 </li>
 <li>
 Cashiering
 </li>
 <li>
 Organize order-taking material (control sheets, checks, reports etc.)
 </li>
 <li>
 Informing guests about promotions
 </li>
 </ul>
 </li>
 </ul>
 <ul>
 <li>
 Maintains clean and orderly work area in accordance with the hotel&rsquo;s and corporate standards
 </li>
 </ul>
 <ul>
 <li>
 Handles guest complaints tactfully
 </li>
 <li>
 Actively pushes high profit food and beverage items
 </li>
 <li>
 Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly
 </li>
 <li>
 Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
 </li>
 <li>
 Makes clear orders to kitchen production, and beverages; registers orders according to hotel procedures
 </li>
 <li>
 Confers with the Room Service Supervisor concerning set-ups and last minute changes
 </li>
 </ul>
 
 
 
 
 
 
 
 KNOWLEDGE OF FRONT OFFICE TECHNOLOGY
 
 
 
 
 
 <ul>
 <li>
 Is fully conversant with the hotel PMS system.
 </li>
 <li>
 Is able to operate switchboard, telefax, key equipment, credit card machines and printers, hotel alarm systems and other Front Office equipment.
 </li>
 </ul>
 
 
 
 
 
 
 
 SECURITY, HEALTH, AND SAFETY
 
 
 
 
 
 <ul>
 <li>
 Ensures that the telephone call accounting system works properly.
 </li>
 <li>
 Ensures that guest details are not disclosed.
 </li>
 <li>
 Maintains high confidentiality in regards to guest privacy.
 </li>
 <li>
 Fully understands the hotel&rsquo;s fire, emergency, and bomb procedures.
 </li>
 <li>
 Follows emergency procedures to provide for the security and safety of guests and employees.
 </li>
 <li>
 Works in a safe manner that does not harm or injure self or others.
 </li>
 <li>
 Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations.
 </li>
 <li>
 Anticipates possible and probable hazards and conditions and notifies immediate supervisor.
 </li>
 <li>
 Maintains the highest standards of personal hygiene, punctuality, dress, uniform, appearance, body language and conduct.
 </li>
 <li>
 Thorough with the SOS Manual available for handling emergency calls.
 </li>
 </ul>
 
 
 
 
 
 
 
 MISCELLANEOUS
 
 
 
 
 
 <ul>
 <li>
 Displays a Yes I Can! Attitude at all times.
 </li>
 </ul>
 <ul>
 <li>
 Performs opening and closing duties.
 </li>
 <li>
 Checks that hotel telephone lines are in working order by doing self call checks.
 </li>
 <li>
 Ensures all wake-up call properly timed on the system.
 </li>
 </ul>
 
 
 
 
 <ul>
 <li>
 Stays up-to-date with development in the hotel by reviewing the communications log book each shift.
 </li>
 <li>
 Is fully aware of Radisson Blu service concepts.
 </li>
 <li>
 Is fully aware of current hotel promotions.
 </li>
 <li>
 Knows the names of key people within Radisson Blu and Owners.
 </li>
 <li>
 Communicates effectively with customers, colleagues, and supervisors.
 </li>
 <li>
 Demonstrates teamwork by co-operating and multitasking.
 </li>
 <li>
 Uses the ABC approach to respond to negative comments and complaints; and transfers complaints to the appropriate manager.
 </li>
 <li>
 Attends meetings and training required by the Front Office Manager.
 </li>
 <li>
 Accepts flexible work schedule necessary for uninterrupted service to hotel guests.
 </li>
 </ul>
 
 
 
 
 <ul>
 <li>
 Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the Front Office Manager.
 </li>
 <li>
 Continuously seeks to endeavour professionalism in own job function.
 </li>
 <li>
 Knows :
 </li>
 </ul>
 <ul>
 <li>
 Hotel fire, bomb and emergency procedures.
 </li>
 <li>
 Hotel health and safety policies and procedures
 </li>
 <li>
 Hotel facilities and nearby places of interest and emergency numbers (i.e. hospitals, petrol stations, tourist sights).
 </li>
 <li>
 Hotel and corporate marketing and promotional programs.
 </li>
 <li>
 Corporate clients and clients generating high business volume.
 </li>
 </ul>
 <ul>
 <li>
 Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities.
 </li>
 </ul>
 <ul>
 <li>
 Any other duties as assigned by the supervisors.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

FRONT OFFICE ATTENDANT - OTS AGENT

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