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coffee shop shift leader / supervisor

loss prevention shift leader

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25170555
 
 
 
 Job Category
 
 Loss Prevention &amp; Security
 
 
 
 Location
 
 Residence Inn by Marriott Kuwait City, Abdullah Saleh Almulla Street, Kuwait City, Kuwait, Kuwait, 15460VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
 
 
 Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Loss Prevention Shift Leader

<div>Additional Information 
Job Number25170555 
Job CategoryLoss Prevention &amp; Security 
LocationResidence Inn by Marriott Kuwait City, Abdullah Saleh Almulla Street, Kuwait City, Kuwait, Kuwait, 15460 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

eyewa

Customer Service: &#9679; Greet the customers and assist them in selecting the right product. &#9679; Convert the window shoppers to ultimate buyers. &#9679; Serve Customers with the highest standards and follow the company guideline of selling &#9679; Must be updated about the various brands of the company for suggestive selling to the customers Grooming / Attitude / Knowledge: &#9679; Must be presentable and well-groomed at all the times &#9679; Must possess up to date product knowledge and ensure minimal stock loss. Merchandise: &#9679; Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms &#9679; Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. &#9679; Record the inventory inward / outward and maintain the report of the same Process : &#9679; Handle the POS (Point of Sale) / Billing Counter efficiently &#9679; Tally money in the cash till during the beginning / end of the shifts &#9679; Issue receipts / refunds / change to the customers correctly &#9679; Process the payments by cash / credit cards / vouchers / automatic debits &#9679; Ensure awareness and vigilance at all times of security in the store without any negligence &#9679; Must be flexible to work for varied shifts and overtime as per the business requirement &#9679; Adhere to SOP &amp; Loss Prevention Policies &#9679; Maintain confidentiality of the sales figures to the outside partyKey skills &#9679; Fresher / Retail sales or customer service experience of 1 - 2 years &#9679; High school diploma or general education degree required &#9679; Excellent communication skills &#9679; Maintain a Positive attitude and focus on customer satisfaction in a fast paced environment &#9679; High attention to detail &#9679; Demonstrated selling skillsJob Type: Full-timePay: KD300.000 - KD350.000 per month

Retail Sales Advisors - Arabic Speaking Ladies Immediate Joiners (Hawally)

Mohamed Hilal Group

<div>
 
 Are you a visionary leader ready to drive our company's success to new heights? We are looking for an exceptional individual to join our team as
 
 Sales Manager
 
 in Kuwait.
 
 
 
 
 
 In this key role, you will be responsible for overseeing and managing all aspects of the company's operations within the country. We are seeking a visionary leader with a sharp attention to detail, outstanding leadership capabilities, and the ability to collaborate effectively with Heads of Departments and other stakeholders. As a vital member of our leadership team, you will play a crucial role in shaping our operations, driving growth, and leading a talented team toward achieving our ambitious objectives.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Strategic Responsibilities:
 
 
 <ul>
 <li>
 Support the development and implementation of the retail business and brand portfolio strategy.
 </li>
 <li>
 Present weekly, monthly, and quarterly business review reports with recommendations for performance improvement.
 </li>
 <li>
 Prepare and refine the overall budget, including sales budget and forecast.
 </li>
 <li>
 Monitor cost-to-revenue ratios to control expenses.
 </li>
 <li>
 Ensure the brands' image, standards, and guidelines are maintained across all stores.
 </li>
 <li>
 Continually identify opportunities to improve the business of existing accounts and propose new ones within assigned malls and areas of responsibility.
 </li>
 <li>
 Gather market intelligence and provide feedback to the retail committee to stay ahead of competition and gain market share.
 </li>
 </ul>
 
 
 
 
 
 Functional Responsibilities:
 
 
 
 
 
 
 
 Sales:
 
 
 <ul>
 <li>
 Maximize sales in all stores and kiosks through coaching and performance management of store teams.
 </li>
 <li>
 Review sales improvement practices, plans, and initiatives to identify additional opportunities for increasing sales.
 </li>
 <li>
 Review sales budget and propose incentive plans.
 </li>
 <li>
 Ensure timely handling and communication of issues, ideas, and recommendations from stores.
 </li>
 <li>
 Plan and execute motivational activities to engage the team and achieve financial objectives.
 </li>
 </ul>
 
 
 
 
 
 Cost Control:
 
 
 <ul>
 <li>
 Monitor, review, and control costs, including manpower, marketing, and operational expenses.
 </li>
 <li>
 Establish processes and controls to minimize stock loss.
 </li>
 </ul>
 
 
 
 
 
 Marketing:
 
 
 <ul>
 <li>
 Develop the annual marketing plan in line with the brands' and commercial strategy.
 </li>
 <li>
 Ensure implementation of promotional activities and directives across stores.
 </li>
 <li>
 Monitor campaign execution and provide feedback for improvements.
 </li>
 <li>
 Stay updated on market trends and competitor activities.
 </li>
 <li>
 Conduct market research to determine market requirements and review marketing channels.
 </li>
 </ul>
 
 
 
 
 
 Operations:
 
 
 <ul>
 <li>
 Establish processes, workflows, and procedures to ensure quality in retail outlets.
 </li>
 <li>
 Conduct regular store visits to monitor performance, staffing levels, customer service, and cleanliness.
 </li>
 <li>
 Supervise and drive turnaround in performance for low-performing outlets and brands.
 </li>
 <li>
 Maintain partner relations with shopping malls, retailers, and distributors.
 </li>
 <li>
 Develop the retail network through communication and relationship building.
 </li>
 <li>
 Manage general management services such as legal, license renewals, financial audits, tax filing, labor law implementations, employee visas, warehouse, and office management.
 </li>
 </ul>
 
 
 
 
 
 Stock Management:
 
 
 <ul>
 <li>
 Coordinate with the warehouse and perfume factory for product supply based on sales volume.
 </li>
 <li>
 Collaborate with the purchase and warehouse functions for accurate and timely distribution.
 </li>
 <li>
 Implement policies on product handling and loss prevention.
 </li>
 <li>
 Manage stock and distribution in the assigned territory.
 </li>
 </ul>
 
 
 
 
 
 Training:
 
 
 <ul>
 <li>
 Develop and maintain the highest standards of brand training.
 </li>
 <li>
 Cascade brand philosophy, product knowledge, and new launch information to retail teams.
 </li>
 <li>
 Develop area managers and provide on-the-floor coaching for supervisors and their teams.
 </li>
 </ul>
 
 
 
 
 
 People Development:
 
 
 <ul>
 <li>
 Develop innovative teams and guide them to perform at their optimal potential.
 </li>
 <li>
 Conduct performance evaluations and promote ongoing training and development.
 </li>
 <li>
 Provide leadership and a channel for escalations.
 </li>
 <li>
 Communicate organizational changes and facilitate effective change management.
 </li>
 </ul>
 
 
 
 
 
 Compliance and Legal Matters:
 
 
 <ul>
 <li>
 Ensure compliance with local regulations, labour laws, and retail industry standards. Address any legal or compliance issues promptly and proactively.
 </li>
 </ul>
 
 
 
 
 
 Store Openings, Relocations &amp; Revamping:
 
 
 <ul>
 <li>
 Collaborate with brand teams to develop and execute comprehensive plans for new store openings.
 </li>
 <li>
 Develop and execute plans for new store openings, including site selection, lease negotiations, and store launch activities.
 </li>
 <li>
 Develop relocation strategies to minimize disruption to operations and ensure a smooth transition.
 </li>
 <li>
 Analyze store performance and customer feedback to identify areas for improvement and revamping opportunities.
 </li>
 <li>
 Provide guidance and support to the store management team during the opening, relocation &amp; revamping process.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Retail Management or a related field (MBA preferred).
 </li>
 <li>
 Proven experience in senior management within the beauty or retail industry.
 </li>
 <li>
 Demonstrated track record of achieving sales targets and driving business growth.
 </li>
 <li>
 Familiarity with both online and offline retail channels.
 </li>
 </ul>
</div>

Sales Manager

Burhan Technology Computer Co. W.L.L.

Job Title: IT Infrastructure Support EngineerLocation: Kuwait On Site Job Type: Full-Time Department: IT / Infrastructure Reports to: Team Lead SystemsJob Summary:We are looking for a highly skilled System Support/Implementation Engineer with strong experience in Office 365, VMware, Veeam, and enterprise storage solutions. The successful candidate will play a key role in the design, implementation, and maintenance of our IT infrastructure, ensuring optimal performance, scalability, and data protection across the organization.Key Responsibilities:Office 365 / Microsoft 365 Administration<ul><li>Administer and support Office 365 services including Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage user accounts, permissions, licenses, and security groups via Microsoft 365 Admin Center and Azure AD.</li><li>Implement and enforce security policies, including MFA, conditional access, and data loss prevention (DLP).</li><li>Support integration between Office 365 and on-premise environments (e.g., hybrid Exchange setups).</li></ul>Systems &amp; Virtualization (VMware)<ul><li>Install, configure, and manage VMware vSphere environments (ESXi, vCenter).</li><li>Provision and manage virtual machines, resource pools, and templates.</li><li>Monitor system performance and ensure high availability of critical systems.</li><li>Apply security patches, upgrades, and firmware updates as needed.</li></ul>Backup &amp; Disaster Recovery (Veeam)<ul><li>Administer Veeam Backup &amp; Replication for both physical and virtual environments.</li><li>Monitor backup jobs, troubleshoot failures, and perform restore testing regularly.</li><li>Maintain and test disaster recovery plans and backup schedules.</li><li>Ensure data retention policies comply with organizational and regulatory requirements.</li></ul>Storage Implementation &amp; Management<ul><li>Design, implement, and manage SAN/NAS/DAS storage systems (e.g., Dell EMC, NetApp, HPE, Synology, etc.).</li><li>Perform storage provisioning, LUN creation, RAID configuration, and performance tuning.</li><li>Collaborate with virtualization and application teams to ensure proper storage integration.</li><li>Monitor capacity and health of storage systems and perform upgrades as needed.</li></ul>Windows Server &amp; Infrastructure<ul><li>Manage Windows Server 2016/2019/2022, including Active Directory, DNS, DHCP, and Group Policy.</li><li>Ensure patch management, system hardening, and antivirus compliance.</li><li>Maintain comprehensive system documentation, diagrams, and procedures.</li><li>Provide Tier 2/3 support for escalated IT issues.</li></ul>Required Skills and Experience:<ul><li>3&ndash;5+ years of experience in IT Systems &amp; Support.</li><li>Hands-on experience with:</li><li>Microsoft 365 (Exchange Online, Teams, SharePoint)</li><li>VMware vSphere (6.7/7.x/8.x)</li><li>Veeam Backup &amp; Replication</li><li>Enterprise storage solutions (SAN/NAS)</li><li>Strong understanding of Windows Server environments and core network services.</li><li>Scripting knowledge in PowerShell is an advantage.</li><li>Experience in monitoring tools (e.g., PRTG, Nagios, SolarWinds) is a plus.</li></ul>Preferred Certifications or equivalent Knowledge.<ul><li>Microsoft 365 Certified (Administrator Associate, Messaging Administrator)</li><li>VMware Certified Professional (VCP)</li><li>Veeam Certified Engineer (VMCE)</li><li>CompTIA Server+ / Network+</li><li>Storage vendor certifications if any (e.g., Lenovo ,HP)</li><li>Driving License is Must</li></ul>Soft Skills:<ul><li>Strong troubleshooting and analytical skills.</li><li>Excellent documentation and communication abilities.</li><li>Able to manage multiple priorities and work under pressure.</li><li>Strong attention to detail and security best practices.</li></ul>Job Type: Full-time

IT Infrastrucure Support Engineer

AC House company

Position OverviewThe Shift Leader is responsible for ensuring smooth daily operations of the coffee shop during assigned shifts. This role involves supervising staff, maintaining high service standards, ensuring product quality, and creating a welcoming atmosphere for customers. The ideal candidate is proactive, organized, and passionate about hospitality and coffee culture.Responsibilities:<ul><li>Supervise and support the baristas and service team during shifts.</li><li>Ensure excellent customer service and handle any guest concerns promptly.</li><li>Open or close the shop according to company procedures.</li><li>Maintain product quality, cleanliness, and hygiene standards.</li><li>Manage shift schedules, breaks, and team assignments.</li><li>Handle cash registers, payments, and end-of-day reports accurately.</li><li>Monitor inventory and report shortages or maintenance issues to the manager.</li></ul>Job Type: Full-timePay: KD300.000 - KD350.000 per monthApplication Question(s):<ul><li>Do you have Previous work in a coffee shop as a supervisor?</li></ul>

Coffee Shop Shift Leader / Supervisor

Best western plus hotels and resorts Kuwait 

The assistant front office manager supports and manages the daily operations of the Front Office, ensuring high standards of guest service, staff supervision, and operational efficiency.This role requires leadership, attention to detail, and the ability to act as Manager on Duty when necessary.Key Responsibilities:Shift Supervision: Oversee AM and PM shifts; ensure all front office staff complete assigned duties efficiently and maintain coordination with other departments.<ul><li>Standards &amp; Compliance: Enforce hotel policies, procedures, and service standards; monitor staff performance and provide guidance or corrective action when needed.</li><li>Guest Relations: Handle guest concerns, special requests, and complaints professionally; ensure VIP and repeat guests receive personalized service.</li><li>Daily Briefing: Communicate daily operations, group activities, and VIP arrivals to front office staff.</li><li>Administrative Support: Assist with staff scheduling, payroll preparation, and other administrative tasks as required.</li><li>Leadership Support: Perform Front Office Manager duties in absence and assist in managing departmental budgets and cost control.</li><li>Maintain knowledge of fire-life-safety procedures; participate in hotel's emergency response team and ensure staff training.</li><li>Operational Flexibility: Be able to perform duties of any front office team member when needed to support operations.</li><li>Promote a professional, service-oriented environment focused on maximizing performance and guest satisfaction.</li></ul>Requirements:<ul><li>Proven experience in front office operations within hospitality industry with minimum of 2 years performing as front office agent/shift leader &ndash; supervisor.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Knowledgeable of Opera and office software.</li><li>Fluent in English &amp; Arabic is mandatory.</li><li>Understanding of Kuwait labor laws and hospitality regulations.</li></ul>kindly send your cv on the following email : HR@BestWesternkuwait.comJob Type: Permanent

Assistant Front Office Manager

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