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manager it delivery release management agility

Ooredoo Group of Companies

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo.
About the Role: 
The role is responsible for leading IT delivery processes across all technology platforms. This role acts as the focal point for System Integration Testing (SIT), ensuring robust test planning, execution, and timely resolution of issues across all impacted IT platforms and core networks. The manager coordinates the end-to-end release management lifecycle, from development through to production deployment with Data Centre and NOC, ensuring releases are delivered efficiently, error-free, and in compliance with industry standards. For more details, please click here.
About You:<ul><li> 
10 years' experience in a similar role.</li><li>
Experience in E2E solution development and with the ability to define and implement complex information technology and/or digital transformation initiatives.</li><li>
Working experience of DevOps and CI/CD toolsets.</li><li>
Implementation experience of transitioning to a DevOps culture.</li><li>
Experience in Build management, deployment and change management and, version control.</li><li>
Good working knowledge and past experience on Program/Project Management practices, Team Leading, Contract / SLA / OLA Management and Software Development Lifecycle including Design</li><li>
Thinking and Agile Practices and Methodologies</li><li>
In-depth understanding of the software delivery lifecycle within a communications service provider (CSP) and digital service provider (DSP) environment.</li><li>
Well versed in the telecoms applications stack which make up the IT and core network systems.</li><li>
Hands on experience in planning, prioritizing, tracking, risk and dependency management, testing, and release communication along with overseeing</li><li>
Continuous Delivery / Continuous Integration pipelines.</li></ul></div>

Manager IT Delivery, Release Management & Agility

Codvo.ai

<div><div><div>Project Manager &ndash; Digital Transformation (Data &amp; AI, Oil &amp; Gas) (Category &ndash; Project Manager)
Sector: Oil and Gas
Location: Doha, Qatar<div></div> 
Company Overview:
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.
We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. 
Our Vision: Engineering the Future of Energy with Data
Our digital transformation is moving from strategy to execution. We have a clear, funded roadmap of high-impact data and AI use cases designed to fundamentally re-engineer our operations&mdash;from improving drilling efficiency and implementing predictive maintenance on critical assets to enhancing subsurface modeling for better exploration outcomes. This is not just an IT upgrade; it is a core business imperative to create a more resilient, efficient, and intelligent energy company. We are now building the core team of innovators and builders to deliver these initiatives. This Data Engineer role is critical to bringing that vision to life, moving beyond theory to engineer the specific, robust data solutions that will power our most strategic projects and deliver measurable value. 
Job Description:
We are seeking highly skilled Project Manager to lead our digital transformation initiatives across the organization. This role is central to driving efficiency, unlocking business value, and embedding innovation by leveraging Data, AI, and modern cloud technologies. You will oversee the planning, execution, and delivery of transformation projects, ensuring alignment with business goals, regulatory requirements, and the unique operational demands of the oil &amp; gas industry. 
Key Responsibilities
Program &amp; Project Delivery
o Lead end-to-end project management for digital transformation initiatives, from scoping and business case development to execution and benefits realization.
o Establish clear project charters, structured project plans, and KPIs to track outcomes, not just outputs.
o Apply Agile project management methodologies for effective scheduling, resource planning, and milestone delivery.
o Manage cross-functional teams spanning IT, OT, data science, cloud engineering, and business stakeholders.
Digital &amp; Data Transformation
o Drive initiatives leveraging Azure (primary), with supplementary work in Google Cloud and SAP ecosystems.
o Oversee projects involving Databricks, AI/ML, advanced analytics, and data platform buildouts.
o Drive end-to-end business analysis and lead the execution of solution delivery, translating complex business needs into clear actionable requirements and overseeing the implementation to ensure realization of expected business value and solution adoption.
o Possesses strong communication and stakeholder management capabilities to effectively engage executive leadership, cross-functional teams, and external vendors driving alignment, influencing outcomes, and leading timely, high-quality decisions-making throughout the project lifecycle.
Stakeholder Engagement
o Partner with business leaders, engineers, and AI specialists to translate operational challenges into scalable digital solutions.
o Communicate complex technology initiatives in business terms for executive stakeholders.
o Manage organizational change to ensure adoption across technical and non-technical teams.
Governance &amp; Compliance
o Ensure projects align with industry regulations, HSE standards, and data security requirements.
o Establish governance frameworks for AI and data initiatives, balancing innovation with risk management.
Value Realization
o Translate transformation outputs (dashboards, models, workflows) into measurable business outcomes (efficiency gains, reduced downtime, safety improvements).
o Monitor ROI and continuously refine project portfolios based on impact. 
Required Skills &amp; Experience<ul><li>Project Management Expertise: 10+ years of experience leading large-scale digital transformation projects, with formal PM qualifications (PMP, PRINCE2, or equivalent).</li><li>Methodology: Strong background in Agile delivery, including scheduling, dependency management, and milestone tracking.</li><li>Oil &amp; Gas Industry Knowledge: Familiarity with upstream, midstream, or downstream processes, including exposure to OT data (SCADA, historians, WITSML, Petrel).</li><li>Cloud &amp; Data Platforms: Proven experience managing projects in Azure, with working knowledge of GCP and SAP integrations. Familiarity with Databricks is essential.</li><li>AI &amp; Data Literacy: Understanding AI/ML workflows, RAG, knowledge graphs, and data engineering concepts in enterprise settings.</li><li>Stakeholder Management: Demonstrated ability to engage executives, technical teams, and field operations in complex change programs.</li><li>Delivery Track Record: Strong background in managing budgets, risks, and schedules in highly regulated, safety-conscious industries.</li></ul> 
Preferred Skills<ul><li>Experience in data governance frameworks and AI ethics in industrial settings.</li><li>Familiarity with multi-cloud deployments and hybrid architectures.</li><li>Strong business acumen, with the ability to tie technology investments to commercial value.</li></ul></div></div></div>

Project Manager (Data & AI, Oil & Gas) (Doha)

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Parsons are seeking a highly skilled and experienced Senior Digital Information (Engineering) Manager to join our digital delivery services team in Doha - specializing in roadway and infrastructure projects.
The successful candidate will report to the Technical Director and implement the vision and strategic direction for enterprise-wide initiatives in our engineering centre, focusing on information management, building information modelling (BIM), geographic information systems (GIS), and automation.
As the Senior Digital Information Manager, you will lead the digital transformation efforts within the assigned engineering centre, ensuring the integration and optimisation of digital tools and processes. You will work closely with various functions to enhance our capabilities in information management, BIM, GIS, and automation, driving innovation and efficiency in our programs and projects. A key aspect of this role is ensuring the technical excellence of our digital delivery services for the engineering centre.
What You'll Be Doing;<ul><li>
Lead the preparation of technical and commercial proposals for digital delivery services, including detailed levels of effort and risk mitigation strategies for RFPs.</li><li>
Serve as the primary interface with key client accounts for the delivery of digital services.</li><li>
Implement the vision and strategic direction for enterprise-wide digital initiatives.</li><li>
Develop and lead the execution of implementation plans for the engineering centre, aligned with the strategy and roadmap to support the business unit's digital goals.</li><li>
Act as the primary interface with the engineering centre leadership and other engineering centres on matters related to digital plans and initiatives implementation.</li><li>
Collaborate with leadership and the digital practice to identify and implement digital solutions that enhance project delivery and performance.</li><li>
Lead efforts to drive organisational change within the engineering centre.</li><li>
Lead the development and management of schedules, budgets, and resources allocated for the implementation of digital initiatives.</li><li>
Ensure the technical excellence of digital delivery services for the engineering centre.</li><li>
Lead and manage the digital practice within the engineering centre, with extensive knowledge in varying specialisms, such as IM, BIM, GIS, and Automation.</li><li>
Support the engineering centre information manager(s) in integrating information management practices, BIM, GIS, and automation technologies into roadway and infrastructure projects.</li><li>
Provide technical leadership and guidance to implement and adopt digital systems, tools, and processes.</li><li>
Lead audits to ensure compliance with relevant standards and regulations related to digital technologies and information management practices, such as ISO 19650.</li><li>
Develop and deliver onboarding for new hires and training programs to enhance the digital skills of staff within the engineering centre.</li><li>
Oversee and monitor key performance indicators and reporting/tracking practices for implementing digital practices and adoption of initiatives.</li><li>
Monitor industry trends and advancements in digital technologies to keep the engineering centre at the forefront of innovation.</li></ul>
What Required Skills You'll Bring;<ul><li>
Bachelor&rsquo;s degree in Architecture, Engineering, GIS, Geography, Geomatics, Engineering or Computer Science</li><li>
15+ years of related experience, including supervisory/managerial experience.</li><li>
Experience in engineering and infrastructure projects.</li><li>
Middle East/Gulf Countries experience preferred but not essential.</li><li>
Proven experience in preparing technical and commercial proposals for digital delivery services.</li><li>
Proven experience managing complex BIM, GIS, or automation programs and projects.</li><li>
Knowledge of industry standards and regulations related to digital technologies and information management principles and practices (IS0 19650).</li><li>
Proficient in a range of common data environments, collaboration platforms modelling, automation, design review, coordination and simulations applications, e.g., Autodesk Construction Cloud, ProjectWise, Civil 3D, Dynamo, Revizto, Synchro, Cost X, etc</li><li>
Excellent leadership and project management skills. (PMP or similar project management certification is a plus)</li><li>
Ability to work collaboratively with cross-functional teams in multiple geographical locations.</li><li>
Excellent communication and interpersonal skills.</li><li>
Skills in effective problem and conflict resolution, management oversight, people management, and escalation.</li><li>
Excellent organisational and time management skills.</li><li>
Strong attention to detail and accuracy.</li><li>
Strong analytical and problem-solving abilities.</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Senior Digital Information Manager (Engineering Digital Transformation) - Doha

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Riyadh Saudi Arabia; Kuwait City, Kuwait; Doha, Qatar
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
 </li>
 <li>
 10 years of experience in a customer-facing role working with stakeholders and driving customer technical implementations or transformation programs.
 </li>
 <li>
 Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
 </li>
 <li>
 Ability to communicate in English and Arabic fluently to support client relationship management in this region.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s degree in a Management, Technical, or Engineering field.
 </li>
 <li>
 Experience translating business requirements into technological solutions.
 </li>
 <li>
 Experience in application or workload migration to public cloud providers.
 </li>
 <li>
 Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
 </li>
 <li>
 Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
 </li>
 <li>
 Excellent written and verbal communication, presentation, problem-solving, and client management skills.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google&rsquo;s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
 
 
 As a Delivery Executive, you will work directly with Google&rsquo;s most strategic customers on large multi-year transformational engagements underpinned by Google Cloud Platform (GCP) to drive business value for those customers. You will provide thought leadership, delivery management, and consulting to customer engagements while working with Google's cross-functional executives and key technical leaders to oversee the planning and deployment of solutions via GCP. You will also work closely with key Google partners, Global Strategic Initiatives (GSI), and our Global Delivery Center teams currently servicing key accounts.
 
 
 The Delivery Executive plays a leading role in delivering our most complex, multi-team, transformational engagements by combining a deep understanding of industry customers and Cloud technologies.
 
 
 Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
 </li>
 <li>
 Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
 </li>
 <li>
 Develop relationships with stakeholders to understand customer&rsquo;s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
 </li>
 <li>
 Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution.
 </li>
 <li>
 Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Delivery Executive, Google Cloud Professional Services

ProgressSoft Corporation

<div>
 The Projects Coordinator supports the planning, execution, and delivery of banking software implementation projects. This role assists in managing timelines, resources, budgets, and communication among stakeholders to ensure projects are delivered successfully, within scope, on time, and within budget. The position plays a critical role in maintaining project documentation traceability, supporting operations oversight, and ensuring compliance with regulatory requirements and PMO governance standards.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist Project Managers in developing comprehensive project plans, schedules, timelines, and documentation for banking software deployments
 </li>
 <li>
 Coordinate internal resources and cross-functional teams (development, QA, support engineers, team leads) for project execution
 </li>
 <li>
 Monitor and track project progress and performance using appropriate project management tools and methodologies
 </li>
 <li>
 Maintain comprehensive and traceable project documentation covering all implementation phases: application, database, configuration, and infrastructure elements
 </li>
 <li>
 Ensure compliance with PMO standards, ProgressSoft governance policies, and regulatory requirements
 </li>
 <li>
 Schedule and facilitate project meetings, document minutes, action items, and follow-ups with clear ownership and deadlines
 </li>
 <li>
 Facilitate effective communication between project team members, client banks, and internal stakeholders
 </li>
 <li>
 Support change management and release management processes, including UAT coordination and environment readiness verification
 </li>
 <li>
 Support project closure processes, ensuring proper handoff documentation and lessons learned capture
 </li>
 <li>
 Support the Operations Manager in daily oversight of operations, back-office processes, and post-deployment support activities
 </li>
 <li>
 Prepare detailed reports and presentations for stakeholders, client banks, and senior management related to operations and project status
 </li>
 <li>
 Conduct periodic reviews of operational procedures, SLA compliance, and adherence to implementation standards
 </li>
 <li>
 Assist in coordinating support activities across dedicated client support groups and tracking issue resolution
 </li>
 <li>
 Support contract execution tracking and ensure operational deliverables align with client engagement strategies
 </li>
 <li>
 Support PMO initiatives related to process standardization, governance enhancement, and best practice adoption across projects
 </li>
 <li>
 Contribute to lessons learned sessions and assist in implementing corrective or preventive actions
 </li>
 <li>
 Assist in maintaining PMO templates, tools, and centralized repositories for project documentation and reporting
 </li>
 <li>
 Participate in audits, health checks, and internal quality reviews to ensure compliance readiness
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree in Computer Science, Information Technology, Software Engineering, or related field
 </li>
 <li>
 2-4 years of experience in project coordination, project management, or a junior project management role, preferably in software implementation or banking/financial services sectors
 </li>
 <li>
 Familiarity with project management methodologies (Agile, Waterfall, Hybrid) and PMI standards
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools (e.g., MS Project, Zoho Projects, JIRA, or similar)
 </li>
 <li>
 Understanding of software development lifecycle (SDLC) and deployment processes
 </li>
 <li>
 Familiarity with banking domain concepts, payment systems, and financial software solutions is highly advantageous
 </li>
 <li>
 Basic understanding of API integration, system configurations, and enterprise software environments
 </li>
 <li>
 Strong organizational, multitasking, and time management skills with ability to manage multiple concurrent projects
 </li>
 <li>
 Excellent verbal and written communication skills in Arabic and English
 </li>
 <li>
 Strong attention to detail with focus on documentation accuracy and traceability
 </li>
 <li>
 Effective problem-solving and analytical thinking abilities
 </li>
 <li>
 Ability to work independently and collaboratively as part of cross-functional teams
 </li>
 <li>
 Strong stakeholder engagement and client relationship management skills
 </li>
 <li>
 Proactive approach to identifying process improvements and operational efficiencies
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 PMP (Project Management Professional) certification or equivalent project management certification
 </li>
 <li>
 PRINCE2, Agile, or Scrum certification
 </li>
 <li>
 Previous experience working with banking clients or financial institutions
 </li>
 <li>
 Experience with change and release management processes in enterprise environments
 </li>
 <li>
 Exposure to regulatory compliance requirements in banking or financial services
 </li>
 <li>
 Familiarity with ProgressSoft products and solutions (such as Instant Payment, Payment Hub, Check Clearing, Automated Clearing House, Mobile Payment, Mandate Management)
 </li>
 <li>
 Experience coordinating UAT cycles and supporting production deployments
 </li>
 </ul>
</div>

Projects Coordinator

ProgressSoft

<div>The Projects Coordinator supports the planning, execution, and delivery of banking software implementation projects. This role assists in managing timelines, resources, budgets, and communication among stakeholders to ensure projects are delivered successfully, within scope, on time, and within budget. The position plays a critical role in maintaining project documentation traceability, supporting operations oversight, and ensuring compliance with regulatory requirements and PMO governance standards.
Responsibilities<ul>
<li>
Assist Project Managers in developing comprehensive project plans, schedules, timelines, and documentation for banking software deployments.</li>
<li>Coordinate internal resources and cross-functional teams (development, QA, support engineers, team leads) for project execution.</li>
<li>Monitor and track project progress and performance using appropriate project management tools and methodologies.</li>
<li>Maintain comprehensive and traceable project documentation covering all implementation phases: application, database, configuration, and infrastructure elements.</li>
<li>Ensure compliance with PMO standards, ProgressSoft governance policies, and regulatory requirements.</li>
<li>Schedule and facilitate project meetings, document minutes, action items, and follow-ups with clear ownership and deadlines.</li>
<li>Facilitate effective communication between project team members, client banks, and internal stakeholders.</li>
<li>Support change management and release management processes, including UAT coordination and environment readiness verification.</li>
<li>Support project closure processes, ensuring proper handoff documentation and lessons learned capture.</li>
<li>Support the Operations Manager in daily oversight of operations, back-office processes, and post-deployment support activities.</li>
<li>Prepare detailed reports and presentations for stakeholders, client banks, and senior management related to operations and project status.</li>
<li>Conduct periodic reviews of operational procedures, SLA compliance, and adherence to implementation standards.</li>
<li>Assist in coordinating support activities across dedicated client support groups and tracking issue resolution.</li>
<li>Support contract execution tracking and ensure operational deliverables align with client engagement strategies.</li>
<li>Support PMO initiatives related to process standardization, governance enhancement, and best practice adoption across projects.</li>
<li>Contribute to lessons learned sessions and assist in implementing corrective or preventive actions.</li>
<li>Assist in maintaining PMO templates, tools, and centralized repositories for project documentation and reporting.</li>
<li>Participate in audits, health checks, and internal quality reviews to ensure compliance readiness</li>
</ul>
Requirements<ul>
<li>
Bachelor degree in Computer Science, Information Technology, Software Engineering, or related field.</li>
<li>2-4 years of experience in project coordination, project management, or a junior project management role, preferably in software implementation or banking/financial services sectors.</li>
<li>Familiarity with project management methodologies (Agile, Waterfall, Hybrid) and PMI standards.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools (e.g., MS Project, Zoho Projects, JIRA, or similar).</li>
<li>Understanding of software development lifecycle (SDLC) and deployment processes.</li>
<li>Familiarity with banking domain concepts, payment systems, and financial software solutions is highly advantageous.</li>
<li>Basic understanding of API integration, system configurations, and enterprise software environments.</li>
<li>Strong organizational, multitasking, and time management skills with ability to manage multiple concurrent projects.</li>
<li>Excellent verbal and written communication skills in Arabic and English.</li>
<li>Strong attention to detail with focus on documentation accuracy and traceability.</li>
<li>Effective problem-solving and analytical thinking abilities.</li>
<li>Ability to work independently and collaboratively as part of cross-functional teams.</li>
<li>Strong stakeholder engagement and client relationship management skills.</li>
<li>Proactive approach to identifying process improvements and operational efficiencies.</li>
</ul>
Preferred Qualifications<ul>
<li>
PMP (Project Management Professional) certification or equivalent project management certification.</li>
<li>PRINCE2, Agile, or Scrum certification.</li>
<li>Previous experience working with banking clients or financial institutions.</li>
<li>Experience with change and release management processes in enterprise environments.</li>
<li>Exposure to regulatory compliance requirements in banking or financial services.</li>
<li>Familiarity with ProgressSoft products and solutions (such as Instant Payment, Payment Hub, Check Clearing, Automated Clearing House, Mobile Payment, Mandate Management).</li>
<li>Experience coordinating UAT cycles and supporting production deployments.</li></ul></div>

Talent Basket

Position Business Analyst Budget Open Budget Location Qatar &ndash; Onshore Years of Experience 8+ Years Notice Period 30 days Visa: Must have Resident Permit/Qatar IDRole Overview We are seeking an experienced Arabic-speaking Product Owner / Business Analyst to work onsite with our client&mdash; a large national public-sector entity operating a mission-critical, real-time emergency response ecosystem. This role is pivotal in bridging business stakeholders, end-users, and the technical delivery teams to define, refine, and drive the modernization of a nationwide incident management and public safety platform. The ideal candidate will combine strong domain understanding, excellent communication skills, and the ability to translate complex operational requirements into clear, actionable product specifications. This includes deep engagement with call-taking agents, dispatch teams, police and medical units, administrative staff, GIS users, and senior leadership to shape the future platform.Key Responsibilities Stakeholder Management &amp; Business Understanding<ul><li>Engage daily with Arabic-speaking business stakeholders, end users, and leadership teams to gather requirements and understand operational workflows.</li><li>Facilitate workshops, interviews, and shadowing sessions with diverse user groups (call</li></ul>takers, dispatchers, supervisors, field responders, etc.)<ul><li>Build strong relationships with departments across emergency services, GIS units, security, IT, operations, and leadership.</li></ul>Requirement Gathering &amp; Documentation<ul><li>Document detailed Business Requirements (BRD), User Stories, Use Cases, and Process</li></ul>Maps in both Arabic and English.<ul><li>Understand and document current-state workflows, pain points, system limitations, and</li></ul>improvement opportunities.<ul><li>Define future-state processes, platform capabilities, and integration expectations.</li><li>Own the product backlog, ensuring clarity, prioritization, and alignment with business goals.</li></ul>Product Vision &amp; Roadmapping<ul><li>Contribute significantly to shaping the future product vision, identifying modernization</li></ul>opportunities across: o GIS and geospatial workflows o Emergency call-taking and dispatch o Incident management o Reporting and analytics o Multi-agency coordination workflows<ul><li>Work with architects and UX teams to conceptualize platform experiences, user journeys,</li></ul>and UI enhancements.<ul><li>Collaborate with cross-functional teams to define release plans, phase scopes, and</li></ul>incremental delivery strategies.Cross-Functional Collaboration<ul><li>Act as the primary on-the-ground liaison for offshore teams by contextualizing business</li></ul>requirements and clarifying domain scenarios.<ul><li>Support architects, developers, and testers by providing domain clarity and reviewing user</li></ul>flows, prototypes, and technical assumptions.<ul><li>Validate functional designs, integrations, GIS workflows, and user experience flows before</li></ul>implementation.Quality Assurance &amp; User Validation<ul><li>Review test cases for completeness and alignment with business expectations.</li><li>Lead User Acceptance Testing (UAT) sessions with stakeholders and document feedback</li></ul>rigorously.<ul><li>Ensure each release meets operational and performance expectations before go-live.</li></ul>Change Management &amp; Communication<ul><li>Prepare user communication, training input, and operational readiness content.</li><li>Help ensure smooth adoption of the modernized platform across various teams.&bull; Provide demos, walk-throughs, and capability explanations to senior leadership.</li></ul>Required Skills &amp; Qualifications Must-Have Skills<ul><li>Fluent in Arabic and English (verbal and written).</li><li>3&ndash;7 years experience as a Product Owner, Business Analyst, or Functional Consultant in</li></ul>complex enterprise environments.<ul><li>Experience working in government, public safety, defense, or critical real-time systems</li></ul>(preferred).<ul><li>Strong ability to document workflows, user stories, acceptance criteria, and process maps.</li><li>Experience working with UX/UI teams to shape user experiences.</li><li>Ability to understand and articulate GIS-driven workflows (ArcGIS knowledge is a plus).</li><li>Hands-on experience with Agile methodologies (Scrum/Kanban).</li></ul>Soft Skills<ul><li>Excellent communication and stakeholder engagement.</li><li>Strong critical thinking and analytical skills.</li><li>Ability to handle ambiguity and bring structure to complex environments.</li><li>High accountability, ownership mentality, and professionalism.</li><li>Ability to manage conflicting priorities across diverse groups.</li><li>Ability to visualise workflows as wireframes and prototypes to guide the UX design team</li></ul>Bonus Skills<ul><li>Exposure to emergency response systems</li><li>Understanding of API integrations, data flows, or technical architecture basics.</li><li>Experience in bilingual documentation and translation.</li><li>Knowledge of public sector or Middle Eastern government workflows.</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Business Analyst: 8 years (Required)</li><li>Product Owner: 8 years (Required)</li><li>UX/UI : 8 years (Preferred)</li><li>Agile: 8 years (Preferred)</li></ul>

Business Analyst

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