account project manager Jobs in Atlanta United States

account project manager

consultant, customer retention management Jobs in Atlanta United States

consultant, customer retention management

manager, onsite customer account Jobs in Atlanta United States

manager, onsite customer account

on site marketing liaison Jobs in Atlanta United States

on site marketing liaison

manager onsite customer account

U.S. Xpress

<div>Manager, Onsite Customer Account 
ATLANTA GA 
M-F 0700 - 1600 
Position open to remote: No 
Grade: HR11 
Compensation Range: 0

Who We Are: 
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation&rsquo;s largest asset-based trucking companies. But the most valuable asset we offer isn&rsquo;t tractors, trailers, or even our exclusive, cutting-edge technology. It&rsquo;s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise&mdash;both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that&rsquo;s what we call the POWER OF U.S.
Why U.S. Xpress? 
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you&rsquo;re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
<ul><li>
Medical, Dental, and Vision</li><li>
Basic/Supplemental Life</li><li>
Accidental Death/Dismemberment</li><li>
Health Savings Accounts</li><li>
Flexible Savings Accounts</li><li>
Company Paid Holidays</li><li>
Paid Time Off</li><li>
401k with Employer Matching Contribution</li><li>
Employee Stock Purchase Plan</li><li>
Paid Parental Leave</li><li>
Short Term Incentive Program</li><li>
Employee Assistance Program</li><li>
Pet Insurance</li></ul>

Primary Position Purpose: 
The Onsite Customer Account Manager is a dedicated asset to national and/or major accounts representing U.S. Xpress, Inc. A successful incumbent will partner with onsite customers to develop and maintain sustainable relationships that add value to both the account and U.S. Xpress. The Onsite Customer Account Manager will be responsible for operational performance related to the management and overall success of the account. 
 
Position Functions: 
Develop and maintain strong customer relationships to allow for the greatest opportunities in generating the highest level of freight order volumes. Promptly address any customer complaints to maximize customer satisfaction 
Consistently and continually solicit committed and non-committed freight orders from a designated and assigned customer base via a multitude of communication exchanges daily, commensurate with company and business level needs 
Partner with internal stakeholders to maximize freight orders and resolve any account issues. Keep customers informed of pertinent information regarding the account 
Responsible for handling service reporting on assigned accounts. This includes root cause analysis for issues and creating a scorecard to present to customers during service calls and onsite meetings 
Serve as the account liaison between account management and U.S. Xpress stakeholders; ensuring daily key measures are met and participation in specific account processes 
Communicate and collaborate with customer colleagues 
Perform additional duties custom to account such as assigning and dispatching drivers, assigning freight to drivers and load planning duties. 
Partner with Carrier Team on securing ad hoc freight opportunities. 
Responsible for coordinating shipment plans within U.S. Xpress as it relates to the specific account; includes acceptance of load through deliver to customer, or other account sites (i.e. plants, etc.) 
Partner across numerous service providers and internal/external customers to ensure timely pick-up/delivery with accounts network 
Monitor freight to ensure on-time deliveries and service to key customers is occurring; develop action plans as necessary to improve utilization 
Interface with US Xpress Management and Sales personnel to advise them on feedback provided by the customer relative to our service, product offerings or, changes in their business levels with U.S. Xpress 
Perform routine analysis of account metrics and service reports; ability to communicate customer metrics both to account and U.S. Xpress. Each account may include specific reports, metrics and participation in conference calls and/or meetings 
Utilize booking tools to obtain data regarding booking averages and market trends; analyze volume figures at each site compared to awarded volume 
May travel to a customer or business site for business related meetings up to 50% 
Develops a sense of trust and integrity with the customer 
Other duties as assigned by management

What We&rsquo;re Looking For: 
Education 
Associate&rsquo;s degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested. 
 
Experience 
2+ years in transportation, customer service, inside sales or sales required 
 
Skills 
Superior analytical, communication, and customer service skills required 
Proficient in MS Office; specifically, Word and Excel 
Experience working in a deadline driven environment preferred 
Ability to think &ldquo;outside the box&rdquo;

Work Environment / Physical Requirements &ndash; Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 
 
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
NA</div>

Manager, Onsite Customer Account

Insurance Office of America

<div>Description
Job Description: 

Job Description 
Title: Account Manager - Commercial Lines
Fully Remote (Eastern or Central Time Zone candidates) | Supporting: Charleston, SC | Book Focus: General, Construction, Contractors 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 
 
Key Responsibilities:<ul><li>
Technical Competence: Maintain technical competence and industry expertise.</li><li>
Team Leadership: Direct daily activities of the account management team.</li><li>
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li><li>
Policy Management: Manage policy expirations and renewals.</li><li>
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.</li><li>
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li><li>
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li><li>
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li><li>
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li><li>
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li><li>
Policy Compliance: Stay updated on company policies and procedures.</li><li>
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li><li>
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li>
3+ years of commercial lines account management experience, or 5+ years in the insurance industry</li><li>
Thorough knowledge of insurance brokerage and client needs</li><li>
Required active property &amp; casualty licensing; professional designation (CIC or equivalent) preferred</li><li>
Strong analytical, problem-solving, and decision-making skills</li><li>
Exceptional customer service, communication, multitasking, and organizational skills</li><li>
Proficiency in MS Office (Outlook, Word, Excel)</li><li>
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li>
Competitive salaries and bonus potential</li><li>
Company-paid health insurance</li><li>
Paid holidays, vacations, and sick time</li><li>
401K with employer match</li><li>
Employee stock plan participation</li><li>
Professional growth and career progression opportunities</li><li>
Respectful culture and work/family life balance</li><li>
Community service commitment</li><li>
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li>
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range 
Pay For Transparency Salary Information 
The expected pay range for this position is $60K to $90K per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Commercial Lines Account Manager - Construction, Contractors (Remote Opportunity)

Equity Residential

<div>**The work schedule for this position is Tuesday-Saturday 9am to 6pm**

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance:
<ul><li>Question Authority
</li><li>Walk the Talk</li>
<li>Share Knowledge</li>
<li>Listen, Not Just Hear</li>
<li>See the Glass Half Full</li>
<li>Take Educated Risks</li>
<li>Enjoy the Ride</li>
<li>Share the Spotlight</li>
<li>Do the Right Thing</li>
<li>Test Your Limits
</li></ul>We Care About Your Total Wellbeing:
<ul>
<li>Physical Wellbeing: Medical, dental, and vision care
</li><li>Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits</li>
<li>Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation</li>
<li>Community Wellbeing: Paid Community Service Hours</li>
<li>Career Wellbeing: Leadership Development
</li><li>Learn more about our Total Wellbeing program here.</li>
</ul>
What You'll Be Doing:

A primary function of the Multi-Site Leasing Consultant role is to promote Equity Residentials brand for a defined set of communities to achieve maximum occupancy and revenue, as well as delivering a remarkable customer experience. The Multi-site Leasing Consultant spends approximately 60% of his/her time on new sales and tour management, 30% on resident relations and customer service and 10% on leasing administration. This position will utilize proven sales techniques and customer service skills to manage the sales process, from start to finish; presenting Equity Residential communities in a compelling way, building rapport with prospects and residents and providing a high level of customer service to support resident retention. This position will report to the Community Manager or Area Sales Manager.
<ul>
<li>Promotes Equity Residential's brand.</li>
<li>Under the direction of the Community, General, or Area Sales Manager, coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice.</li>
<li>Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities.</li>
<li>Completes CRM tasks within the appropriate time frame.</li>
<li>Promotes the communities based on the prospective resident's needs.</li>
<li>Proactively manages the Tour Schedules.</li>
<li>Inspects the community ready product and tour path daily.</li>
<li>Employs effective selling techniques to close the sale.</li>
<li>Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents.</li>
<li>Maintains accurate and in-depth knowledge of all aspects of the community.</li>
<li>Supports the community's marketing efforts.</li>
<li>Monitors community trends to prepare for future occupancy needs.</li>
<li>Provides leadership and mentorship to Leasing Consultants.</li>
<li>Assists residents regarding payment and account ledger inquiries.</li>
<li>Communicates effectively with the service and office team, as well as residents.</li>
<li>Maintains market and community knowledge.</li>
<li>Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends.</li>
<li>Accurately and efficiently prepares and assists with all leasing documents.</li>
<li>Assist with postings and notifications to the residents when assigned.</li>
<li>Verifies all scheduled move-in files are complete.</li>
<li>Completes all required training in a timely manner.</li>
<li>Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations.</li>
<li>Represents the Company in a professional manner at all times.</li>
</ul>
What You'll Need To Thrive:
<ul>
<li>Sales and Customer Service experience is preferred.</li>
<li>High School diploma or equivalent.</li>
<li>A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.</li>
<li>Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.</li>
<li>Knowledge of federal and state apartment housing laws</li>
<li>Availability to work a flexible schedule, including weekends</li>
<li>Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.</li>
<li>Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.</li>
</ul>
Salary: $21.45 - $26.22/hour
<ul>
<li>The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.</li>
<li>Employees are eligible for overtime pay and performance incentives.</li>
</ul>
A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.</div>

Multisite Leasing Consultant - Osprey and Skyhouse South

Ardor Digital Inc

Job Title: AEM + UI Developer Location: Onsite &ndash; Atlanta, GA Work Authorization: US Citizen or Permanent Resident onlyJob Description:We are seeking a skilled AEM + UI Developer to join our team onsite in Atlanta, GA. The ideal candidate will have strong experience in Adobe Experience Manager (AEM) development combined with front-end UI expertise. This role requires hands-on development, collaboration with cross-functional teams, and a passion for delivering high-quality digital experiences.Key Responsibilities:<ul><li>Develop and maintain web applications using Adobe Experience Manager (AEM).</li><li>Design and implement responsive UI components using HTML, CSS, JavaScript, and modern frameworks (e.g., React, Angular).</li><li>Customize AEM components, templates, workflows, and integrations.</li><li>Collaborate with UX designers, backend developers, and content authors to deliver seamless digital experiences.</li><li>Optimize application performance and ensure cross-browser compatibility.</li><li>Troubleshoot and resolve technical issues across AEM and UI layers.</li><li>Follow best practices in coding, testing, and deployment.</li></ul>Required Qualifications:<ul><li>Minimum 5 years of experience in AEM development.</li><li>Strong proficiency in front-end technologies: HTML5, CSS3, JavaScript, jQuery, and modern JS frameworks.</li><li>Experience with AEM Sites, Assets, and Forms.</li><li>Familiarity with RESTful APIs and integration techniques.</li><li>Understanding of SEO, accessibility, and performance optimization.</li><li>Excellent problem-solving and communication skills.</li><li>Must be a US Citizen or Permanent Resident.</li></ul>Preferred Skills:<ul><li>Experience with AEM Cloud Service.</li><li>Knowledge of DevOps tools and CI/CD pipelines.</li><li>Familiarity with Agile methodologies.</li></ul>Job Type: Full-timePay: $53.00 per hourExpected hours: 40 per weekWork Location: In person

AEM + UI Developer

Procure Analytics

<div>Description:

About Procure Analytics
Procure Analytics (PA) is a group purchasing organization supporting over 1250+ member companies in optimizing indirect spend categories such as Maintenance, Repair &amp; Operations (MRO), Packaging, and Freight. With $2.8B+ of managed spend, PA leverages scale, supplier partnerships, and advanced analytics to reduce costs, strengthen supply chains, and create long-term value for members.
The Opportunity
The Director of Packaging+ Logistics Account Management will lead PA&rsquo;s packaging+ logistics-focused account management team with responsibility for member success, account retention, supplier relationship management, and revenue growth. This role requires both strategic leadership and hands-on engagement with members, ensuring PA delivers industry-leading value through packaging and supply chain solutions.
You will build and lead a high-performing team, build strong executive-level relationships with member companies, and partner with cross-functional stakeholders to expand PA&rsquo;s packaging +logistics presence, increase share of wallet, and deliver measurable results in supply chain resiliency, cost savings, and value creation.
________________________________________
What You&rsquo;ll Do<ul><li>Leadership &amp; Team Development</li></ul>
o Lead, coach, and develop a team of Account Managers and subject matter experts, instilling a growth culture and ensuring they are equipped with tools, analytics, and training to excel.
o Set performance expectations, manage P&amp;L responsibility for your team, and ensure delivery against revenue and growth targets
o Foster a collaborative, member-first culture that drives innovation, accountability, and continuous improvement.<ul><li>Account Management &amp; Growth</li></ul>
o Drive member adoption of PA&rsquo;s packaging + logistic programs while identifying upsell, cross-sell, and expansion opportunities across Packaging, MRO, and Freight.
o Serve as executive sponsor for strategic accounts, building trust-based relationships with senior leaders in Procurement, Supply Chain, Operations, Finance, and Logistics.
o Lead contract renewals, reduce attrition risk, and ensure exceptional member experience and retention.
o Act as escalation point for member concerns, resolving issues with professionalism and urgency.<ul><li>Supplier &amp; Market Engagement</li></ul>
o Establish and maintain strong supplier partnerships to support competitive pricing, innovation, and service delivery.
o Leverage market insights and packaging expertise (rigids, flexibles, industrial, sustainable solutions) to advise members and deliver thought leadership.
o Guide value analysis/value engineering (VA/VE) initiatives to identify cost savings, process efficiencies, and sustainable packaging opportunities.<ul><li>Strategic &amp; Commercial Impact</li></ul>
o Develop and implement strategies to increase packaging revenue, expand engineering capabilities, and introduce new service offerings (consulting, testing, rapid sampling, etc.).
o Collaborate with internal teams (Business Development, Partner Development, Operations, Implementation) to align member goals with PA&rsquo;s solutions.
o Drive adoption of PA analytics and reporting tools to deliver actionable insights and supply chain improvements for members.
Requirements:

About You<ul><li>Experience &amp; Expertise</li></ul>
o 10+ years of progressive leadership in packaging, supply chain, or procurement, with direct experience in account management and business development.
o Strong background in packaging sourcing, distribution, or manufacturing; with proven expertise in cost modeling, supplier management, and packaging innovation.
o Demonstrated success in leading customer-facing teams and achieving revenue and retention goals.
o Proven ability to engage with C-suite stakeholders and deliver consultative, data-driven solutions.<ul><li>Skills &amp; Leadership Qualities</li></ul>
o Executive presence with outstanding communication, negotiation, and presentation skills.
o Strong analytical, strategic, and commercial acumen; able to translate insights into action.
o Passion for customer success and delivering measurable value.
o Inspirational leader, coach, and mentor who thrives in a fast-paced, entrepreneurial environment.<ul><li>Education</li></ul>
o Bachelor&rsquo;s degree required; advanced degree (MBA or related) preferred.
________________________________________
Additional Details<ul><li>Role is based in Atlanta with flexibility for remote work.</li><li>Travel: 30&ndash;40% to member offices, manufacturing sites, and industry events.</li><li>Compensation includes competitive base salary, performance incentives, and comprehensive benefits.</li><li>LI-JC1</li></ul></div>

Director, Packaging & Logistics Account Management

VSC Fire & Security, Inc.

<div><div>VSC Fire &amp; Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire &amp; Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.</div>
VSC Fire &amp; Security in Atlanta, Georgia is seeking candidates for the position of Sprinkler Designer II.

 What we offer:
<ul>
<li>Competitive salary. Range $28.00 - $38.00 and up based on experience (overtime eligible).</li>
<li>Options for Medical, Dental and Vision insurance for you and your family.</li>
<li>A 401K plan with a company match.</li>
<li>PTO and Paid Holidays.</li>
<li>Opportunities for training and advancement.</li>
<li>Relevant educational and licensure reimbursement for qualified candidates.</li>
<li>Health Savings Account (HSA).</li>
<li>Life Insurance.</li>
<li>Employee Assistance Program.</li>
<li>Referral Bonuses.</li>
</ul>
What you need:
<ul>
<li>Three to five years of experience with AutoCAD or SprinkCAD or background in mathematics.</li>
<li>Ability to review architectural drawings, mechanical, site, structural and complete site surveys, and research essential information as required for structural and mechanical elements.</li>
<li>Integrate other mechanical systems to ensure successful coordination with the fire suppression system and must be able to recognize potential conflicts with other trades.</li>
<li>Ability to exercise a high level of autonomy in organizing, planning, and prioritizing multiple projects to meet individual deadlines with exceptional attention to detail and communication skills.</li>
<li>Monitor and enforce safety policies and procedures.</li>
<li>Ability to pass various background checks.</li>
<li>Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.</li>
<li>Desirable (but not required):
<ul><li>NICET Level III or IV, or equivalent experience.</li>
<li>Associate or bachelor's degree in drafting (AutoCAD).</li>
<li>Texas Candidates: RME-G</li>
</ul>
</li> </ul>What you will do:
<ul>
<li>Design, coordinate, and submit Fire Protection drawings, hydraulic calculations, seismic brace calculations, and material/equipment schedules. Stock list projects for fabrication and approve fabrication quotes.</li>
<li>Integrate other mechanical systems to ensure successful coordination with the fire suppression system and must be able to recognize potential conflicts with other trades.</li>
<li>Ensure compliance with NFPA standards and insurance requirements as well as all fire and building code requirements.</li>
<li>Provide updates to purchasing as installation schedule or change orders require modifications to meet installation schedule and deadlines and other requirements.</li>
<li>Communicate with Design Manager and Field Superintendent to review design, installation and testing of devices and systems throughout the project.</li>
<li>Produce shop list utilizing computer software for fabrication of system piping.</li>
<li>Assist and fill in for Design Manager and help train less experienced designers as necessary.</li>
<li>Responsible for the layout of sprinkler system drawings utilizing available information from the contract's defined scope of the project, architectural drawings, job specifications, site surveys, and relevant NFPA, IBC, and local building codes.</li>
<li>Responsible for all aspects of the design layout, field checking, fabrication listing, material equipment submittals, hydraulic calculations, applicable installation requirements, and close out procedures.</li>
<li>Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.</li>
</ul><div>
VSC Fire and Security is a drug free workplace.

Equal Opportunity Employer

We look forward to hearing from you!

www.vscfire.com</div></div>

Fire Sprinkler Designer ll

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
MAINTENANCE SUPERVISOR
The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager in ensuring the responsibility of overseeing the activities of assigned staff and vendors to ensure the maintenance of the property. 
Essential Duties &amp; Responsibilities<ul><li>
Maintenance Management</li><li>
Regular/daily onsite attendance is required</li><li>
Coordinate, schedule, and respond to resident/management requests and work orders</li><li>
Ensure all repairs and replacements necessary for community common areas and units</li><li>
Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.</li><li>
Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager</li><li>
Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.</li><li>
Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.</li><li>
Maintain hazard communications program; teach and promote safe work practices</li><li>
Participate in unit inspections as requested</li><li>
Responsible for essential control of community</li><li>
Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.</li><li>
Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit</li><li>
Participate in on-call emergency at community</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li><li>
Personnel Management</li><li>
Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff</li><li>
Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed.</li><li>
Provide Community Manager input regarding employee performance evaluations</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Customer &amp; Resident Relations</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness</li><li>
Projects a favorable image of the community to achieve property objectives and public recognition</li><li>
Ensure consistency in dealing with residents on all matters</li><li>
Enforce policies of the community that the immediate supervisor delegates</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent</li><li>
EPA &amp; CPO certification required; HVAC desired.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements
MS @ Small &ndash; Mid Sized Properties with smaller staff<ul><li>
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, use wrists, hands, and/or fingers in repeating motions, identify and inspect objects and areas, assess the accuracy, neatness, and thoroughness of work assigned, and be able to work overtime, weekends, and night hours (on-call property emergencies).</li><li>
The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs. in all directions, lift and place objects of 100+ lbs., exposed to outdoor weather elements (wind, precipitation) including low and high temperatures, and exposed to hazardous chemicals.</li><li>
The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods.</li></ul> 
MS @ Large Sized Properties with large staff<ul><li>
 While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, identify and inspect objects and areas, and assess the accuracy, neatness, and thoroughness of work assigned.</li><li>
The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on-call property emergencies).</li><li>
The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods, lifting and placing objects of 100+ lbs., and adjusting and moving objects of 100+ lbs. in all directions, and exposure to hazardous chemicals</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $26 per hour to $28 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Maintenance Supervisor

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