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manager - retail pharmacy operations

manager retail pharmacy operations

NMC Health plc

<div><p>Lead the development and rollout of NMC&rsquo;s front-shop strategy by driving product selection, merchandising, sales, promotions, and customer experience consistency across all pharmacies (Abu Dhabi, Al Ain, Dubai, Sharjah, etc.).</p></div><div></div>
<br><div><p><b>1. Retail Strategy &amp; Execution
</b></p><ul><li>Own full project lifecycle: planning, roll&#8209;out, and refinement of retail front-shop model.
</li><li>Set and track store-level and network-wide targets (sales, margin, basket size).
</li><li>Drive SOPs and enforce planogram and visual merchandising compliance.
</li></ul><p><b>2. Product Portfolio &amp; Category Management
</b></p><ul><li>Curate front-shop categories (OTC, health, baby, beauty, nutrition, personal care, etc.).
</li><li>Conduct quarterly reviews to optimize SKU mix &ndash; add, delist, re&#8209;price.
</li><li>Negotiate with vendors for pricing, promos, shelf support and rebates.
</li></ul><p><b>3. Sales Performance &amp; Promotions
</b></p><ul><li>Lead monthly/quarterly campaigns (e.g., bundles, seasonals, loyalty tie&#8209;ins).
</li><li>Use sales data and analytics to evaluate performance and pivot tactics.
</li><li>Research market trends and benchmark against peers .
</li></ul><p><b>4. Store Operations &amp; Merchandising
</b></p><ul><li>Standardize store layouts and ensure front-shop compliance (audits).
</li><li>Oversee inventory health&mdash;monitor stock&#8209;outs, dead stock, and turnover.
</li><li>Drive cross-functional collaboration with unit managers, pharmacists, and marketing.
</li><li>Train staff (pharmacists/promoters) in upselling, product knowledge, and SOPs.
</li></ul><p><b>5. Cross-functional Integration
</b></p><ul><li>Integrate with procurement, supply chain, finance, and marketing.
</li><li>Support offline front-shop alignment and home delivery strategies.
</li></ul><p>Work closely with the technology/innovation team to develop online sales channels.</p></div>
<br><div><p><b>Qualifications &amp; Experience
</b></p><ul><li>Bachelor&rsquo;s in Pharmacy, Business, Marketing; MBA preferred.
</li>7&ndash;10 years in retail pharmacy/FMCG with<li> 3 years in retail or project leadership.
</li><li>UAE license (DHA/MOH/HAAD)
</li><li>P&amp;L responsibility experience strongly preferred.
</li><li>Demonstrated success in store-level or network transformation
</li></ul><p><b>Skills &amp; Competencies
</b></p><ul><li>Entrepreneurial mindset, Problem solving skills.
</li><li>Strong commercial sense with data-driven decision-making.
</li><li>Proficiency in Excel, Power BI, retail ERP systems.
</li><li>Leadership, training, and vendor negotiation experience.
</li><li>Excellent communication, stakeholder management, compliance orientation.</li></ul></div><p></p>

Manager - Retail Pharmacy Operations

Pharmalink Drug Store

<p><b>Job Purpose:</b></p><p>The Pharmacy Administrator supports the day-to-day administrative and operational functions of the pharmacy. The role ensures smooth coordination between pharmacists, suppliers, and internal departments by managing documentation, inventory records, data entry, and compliance-related tasks in accordance with company policies and UAE health regulations.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Administrative Support:</b></li><li>Maintain and update pharmacy records, including prescriptions, invoices, and stock movements.</li><li>Handle daily correspondence, emails, and phone calls related to pharmacy operations.</li><li>Prepare and maintain reports for management review (e.g., sales, stock usage, and performance summaries).</li><li><b>Inventory &amp; Procurement Coordination:</b></li><li>Monitor stock levels and assist in preparing purchase requisitions.</li><li>Ensure proper documentation for product receipts, returns, and expiry tracking.</li><li>Coordinate with suppliers and warehouse teams to ensure timely delivery and replenishment.</li><li><b>Licensing &amp; Compliance:</b></li><li>Assist in maintaining valid pharmacy licenses, pharmacist registrations, and DHA/MOH compliance documentation.</li><li>Ensure adherence to company SOPs and local health authority standards.</li><li><b>Financial &amp; Data Management:</b></li><li>Support in maintaining petty cash records and reconciling pharmacy-related expenses.</li><li>Assist in billing, insurance claim submissions, and coordination with finance for payments.</li><li>Maintain accurate digital records in the pharmacy management system.</li><li><b>Customer &amp; Staff Coordination:</b></li><li>Support the pharmacist in handling patient queries and documentation.</li><li>Schedule staff shifts, track attendance, and maintain duty rosters when required.</li><li>Coordinate with HR and IT for onboarding new pharmacy staff and system access.</li></ul><p><b>Qualifications &amp; Experience:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Pharmacy, Business Administration</b>, or a related field.</li><li>Minimum <b>2&ndash;4 years of administrative experience</b>, preferably within a pharmacy or healthcare environment.</li><li>Knowledge of <b>pharmacy operations, medical terminology</b>, and <b>inventory control systems</b>.</li><li>Proficiency in <b>MS Office (Excel, Word, Outlook)</b> and ERP/SAP systems.</li><li>Strong organisational and communication skills with attention to detail.</li></ul><p><b>Key Competencies:</b></p><ul><li>Excellent multitasking and time management skills.</li><li>Ability to maintain confidentiality and accuracy in all records.</li><li>Strong interpersonal and coordination abilities.</li><li>Commitment to compliance and professional ethics.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED5,000.00 per month</p>

Pharmacy Admin

National Reference Laboratory

<div></div><div><div><div><div><div><div><div>ID</div>
<div>2025-4917
</div></div><div><div>Category</div>
<div>Pharmacy
</div></div><div><div>Asset : Name</div>
<div>Healthpoint
</div></div><div><div>City</div>
<div>Abu Dhabi
</div></div></div></div></div></div><h2 class="jobSectionHeader"><b>Overview<br>
</b></h2>
<div></div><div><div><div><div>Healthpoint, part of the M42 group, is a multi-specialty hospital based in Abu Dhabi. The hospital includes 10 specialty centers: bariatric (weight loss) surgery &amp; weight loss, dentistry, medical specialties, musculoskeletal medicine, pain management &amp; headache, physiotherapy &amp; rehabilitation, plastic surgery &amp; dermatology, pulmonary &amp; sleep medicine, vascular medicine &amp; surgery, &amp; surgical specialties.</div><div></div><div><br>
This role is responsible for performing the daily pharmaceutical operational activities including but not limited to preparing, compounding and dispensing medication to patients in adherence to prescriptions issued by physicians and in line with M42 and Department of Health (DoH) policies, procedures, guidelines and standards.</div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><div><div><div><ul><li>Performs the daily pharmaceutical operations including but not limited to activities related to preparation, verification, compounding, packaging, labelling, appropriate dispensing and delivery of medications in compliance with the relevant rules and
<br>
regulations.</li><li>
Prepares medications by reviewing and interpreting the physicians&rsquo; medication orders and prescriptions and detects any therapeutic incompatibilities.</li><li>
Prepares and labels pharmaceuticals and verifies medication order entries, charges and inspections in line with the pharmacy operational requirements.</li><li>
Assists in implementing clinical programs, initiatives and services to ensure patient safety and quality healthcare delivery and participates in educational and research activities Protects patients and Pharmacy caregivers by adhering to infection-control protocols.</li><li>
Provides support to the Pharmacy team in all logistics related activities.</li><li>
Develops and maintains proper documentation on patient medication profiles in an accurate and timely manner.</li><li>
Performs the daily pharmaceutical operations including but not limited to activities related to preparation, verification, PBM approval or charging, compounding, packaging, labelling, appropriate dispensing and delivery of medications in compliance with the relevant rules and regulations.</li><li>
Prepares medications by reviewing and interpreting the physicians&rsquo; medication orders and prescriptions and detects any therapeutic incompatibilities.</li><li>
Prepares and labels pharmaceuticals and verifies medication order entries, charges and inspections in line with the pharmacy operational requirements.</li><li>
Protects patients and Pharmacy caregivers by adhering to infection-control protocols.</li><li>
Assists in the maintenance of records for controlled substances and the removal of outdated and damaged drugs from the pharmacy inventory.</li><li>
Provides support to the Pharmacy team in all logistics related activities.</li><li>
Develops and maintains proper documentation on patient medication profiles in an accurate and timely manner.</li><li>
Supports the educational needs of patients and their families with appropriate medical counselling.</li></ul>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><ul><li>Bachelor's degree in Pharmacy</li><li>
At least 2 years of experience post qualification in the pharmaceutical field</li><li>
Completion of specialty qualification as per the recognized specialty certificate (Department Of Health Guidelines)</li><li>
Department of Health (DOH) license holder</li><li>
Knowledge of key pharmaceutical procedures and current best practices</li><li>
Good understanding of pharmacy related regulations</li><li>
Practical knowledge in Microsoft Office suite</li></ul></div></div></div></div><div></div>

Outpatient Pharmacist (Emirati talent)

Ferticlinic Fertilization Centre - Ras Al Khaimah

<p><b>Hiring: MALE PHARMACY TECHNICIAN (DOH Licensed)</b><br/><b>Location:</b> Abu Dhabi</p><p>We are looking for a <b>Male Pharmacy Technician</b> with a valid <b>DOH license</b> to join our healthcare team. The ideal candidate should have proven experience in pharmacy operations and strong organizational skills.</p><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Must hold a <b>valid DOH Pharmacy Technician license</b></li><li><b>Male</b> candidate only</li><li>Minimum <b>[3 to 5 years]</b> of relevant experience</li><li>Strong knowledge of:</li><li><b>Inventory &amp; Stock Management</b></li><li><b>Procurement &amp; Distribution</b> of medicines and supplies</li><li><b>Regulatory Compliance</b> with DOH standards and documentation</li><li><b>Medication Handling</b> and safety procedures</li><li><b>Operational Efficiency</b> and coordination within the pharmacy team</li></ul><p><b>Key Responsibilities:</b></p><ul><li>Maintain accurate medication stock levels and ensure timely replenishment</li><li>Support the procurement process in coordination with suppliers and pharmacists</li><li>Ensure compliance with DOH and internal quality standards</li><li>Assist in preparing and dispensing medications safely and efficiently</li><li>Participate in audits and ensure proper documentation and record-keeping</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>ARE YOU MALE? CAN YOU JOIN ASAP??</li></ul><p>License/Certification:</p><ul><li>PHARMACY TECHNICIAN DOH LICENSE or DOH EXAM PASSER (Required)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Required)</li></ul>

Pharmacy Technician (MALE IS A MUST)

Sheikh Shakhbout Medical City - SSMC

<div>
 <strong>
  <strong>
   JOB DESCRIPTION
   <br/>
   <br/>
  </strong>
 </strong>
 To ensure the effective and compliant management of pharmaceutical inventory across all pharmacy locations, including forecasting, procurement coordination, stock monitoring, and waste reduction. The role supports operational efficiency, financial sustainability, and uninterrupted patient care through proactive inventory practices.
 <br/>
 <br/>
 <strong>
  <strong>
   RESPONSIBILITIES
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Order Medications, equipment , consumable and Material used in or dispensed from all Pharmacy locations.
  </li>
  <li>
   Monitor requisition, and receiving status and troubleshoot issues in coordination with the Pharmacy Informatics and store teams.
  </li>
  <li>
   Review and update PAR (Periodic Automatic Replenishment) levels based on consumption trends, seasonal variations, and service expansion.
  </li>
  <li>
   Maintain accurate inventory records across all pharmacy locations.
  </li>
  <li>
   Monitor stock levels, including surplus, slow-moving, and non-moving medications, and coordinate appropriate actions.
  </li>
  <li>
   Collaborate with Supply Chain and Procurement teams to ensure timely availability of medications.
  </li>
  <li>
   Prepare Medication forecaste using historical data and anticipated service needs.
  </li>
  <li>
   Reconcile physical and system inventory discrepancies with managerial oversight.
  </li>
  <li>
   Perform periodic inventory counts and cycle counts.
  </li>
  <li>
   Coordinate monthly expiry checks in pharmacy and patient care areas (ADCs, ward stocks).
  </li>
  <li>
   Ensure medications are arranged following the FEFO (First Expiry First Out) principle and coordinate labeling of near-expiry items.
  </li>
  <li>
   Coordinate the return, exchange, or destruction of expired medications with Supply Chain and Finance departments.
  </li>
  <li>
   Submit monthly reports of expired medications to the drug store by the 5th of each month.
  </li>
  <li>
   Prepare and execute the physical handover of expired medications to the drug store and destruction company.
  </li>
  <li>
   Ensure proper segregation and labeling of expired, damaged, or unsuitable medications.
  </li>
  <li>
   Collaborate with the Finance Department to remove destroyed medications from the inventory system.
  </li>
  <li>
   Ensure compliance with Department of Health (DoH) and SSMC policies related to inventory control and expiry management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Accountabilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Ensure uninterrupted availability of formulary medications through proactive inventory practices.
  </li>
  <li>
   Minimize medication wastage and financial loss through accurate forecasting and expiry management.
  </li>
  <li>
   Provide timely and accurate inventory data to support financial and operational decision-making.
  </li>
  <li>
   Facilitate communication between pharmacy, supply chain, finance, and clinical teams regarding inventory status and shortages.
  </li>
  <li>
   Maintain compliance with internal policies and external regulatory requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Role-Specific Job Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Conduct routine cycle counts and quarterly stock audits; reconcile discrepancies with managerial approval.
  </li>
  <li>
   Generate and review reports on near-expiry medications, coordinate redistribution, return, or liquidation.
  </li>
  <li>
   Classify and manage out-of-stock medications using severity scales (Red, Yellow, Green); initiate appropriate actions.
  </li>
  <li>
   Collaborate with Pharmacy Informatics and Oracle/Cerner support teams to resolve system errors and maintain data integrity.
  </li>
  <li>
   Maintain separate inventories for expired/damaged medications and coordinate their destruction.
  </li>
  <li>
   Coordinate monthly expiry checks and ensure proper documentation and follow-up actions.
  </li>
  <li>
   Ensure medications are arranged using FEFO and that items with unclear expiry dates are rejected.
  </li>
  <li>
   Contribute to the pharmacy&rsquo;s financial strategy through waste minimization, accurate forecasting, and cost-effective inventory practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Required:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  QUALIFICATIONS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Bachelor's degree in Pharmacy, Pharmaceutical Sciences, or a related healthcare field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Desired:
   <br/>
   <br/>
  </strong>
 </strong>
 Bachelor&rsquo;s degree in Pharmacy with coursework or specialization in inventory management, healthcare supply chain, or hospital operations.
 <br/>
 <br/>
 <strong>
  <strong>
   Required:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Specialist Certifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   N.A.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Desired
  </strong>
  :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certification in Healthcare Supply Chain Management, Inventory Control, or Lean Six Sigma.
   <br/>
   <br/>
  </li>
 </ul>
 Training in Oracle/Cerner inventory systems or hospital ERP platforms.
 <br/>
 <br/>
 <strong>
  <strong>
   Experience:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2&ndash;3 years of experience in pharmacy inventory management, hospital pharmacy operations, or supply chain coordination.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Desired:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Experience working in a tertiary care hospital or health system with automated inventory systems.
   <br/>
   <br/>
  </li>
 </ul>
 Familiarity with expiry management, drug destruction protocols, and compliance with regulatory bodies (DoH, JCI).
</div>


Pharmacy Inventory Officer-Inpatient Pharmacy

<div></div><div><div><div><div><div><div><div>ID</div>
<div>2025-4875
</div></div><div><div>Category</div>
<div>Pharmacy
</div></div><div><div>Asset : Name</div>
<div>Amana Healthcare
</div></div><div><div>City</div>
<div>Abu Dhabi
</div></div></div></div></div></div><h2 class="jobSectionHeader"><b>Overview
</b></h2><div><div><div><div><b>Facility overview:</b></div><div>
M42 is an Abu Dhabi-based, global tech-enabled health company. It combines G42 Healthcare&rsquo;s unique medical and data-centric technologies with Mubadala Health&rsquo;s world-class patient services and state-of-the-art facilities to provide the highest level of personalized, precise, and preventative care. Amana Healthcare is the Middle East&rsquo;s leading provider of specialized post-acute healthcare services including long-term care, post-acute rehabilitation, transitional care and home healthcare.</div><div></div><div><b><br>
Role overview:</b></div><div>
This role is responsible for overseeing daily pharmaceutical operations, including the preparation, verification, labelling, dispensing, and delivery of medications to patients. The incumbent ensures the highest quality of pharmaceutical care and safety in accordance with M42 and DOH/DHA policies, procedures, guidelines, and standards. Additionally, the role involves providing pharmacy education to staff, interns, and students. The incumbent is also tasked with reviewing, redesigning, and implementing medication management guidelines and processes, as well as maintaining the control, security, and proper storage conditions of all medications in preparation for reaccreditation by DOH/DHA or JCI</div>
</div></div></div><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><div><div><div><ul><li>Ensures smooth running of daily pharmaceutical operations, including preparation, verification, PBM approval or charging, compounding, packaging, labelling, dispensing, and delivering medications in compliance with relevant regulations.</li><li>
Prepares medications by reviewing and interpreting physicians&rsquo; orders and prescriptions, identifying any therapeutic incompatibilities.</li><li>
Initiates and maintains monitoring of patient waiting times.</li><li>
Assists in maintaining records for controlled substances and manages the removal of outdated or damaged drugs.</li><li>
Provides supervision, training, and development for pharmacy technicians and team members.</li><li>
Organizes and directs technicians' workflow, verifying preparation, labelling, and order entries.</li><li>
Works closely with pharmacy staff to ensure optimal workflow and patient care.</li></ul>
</div></div></div><h2 class="jobSectionHeader"><b>Qualifications
</b></h2><div><div><div><ul><li>Bachelor&rsquo;s degree in pharmacy with an active DOH license.</li><li>
Minimum of 5 years of experience in the pharmaceutical field.</li><li>
Excellent communication, teamwork, and leadership skills possess knowledge of key pharmaceutical procedures and current best practices.</li></ul></div></div></div></div><div></div>

Pharmacist III

Vmax

<p>Location<b>:* </b>Abu Dhabi, UAE*</p><p><b>Job Description:</b></p><p>We are looking for a motivated and customer-focused <b>Retail (Shop) Salesman</b> to join our team in <b>Abu Dhabi</b>.</p><p><b>Responsibilities:</b></p><ul><li>Handle ERP software.</li><li>Manage daily online ERP store operations.</li><li>Process customer orders Invoice.</li><li>Payments collections and inventory count.</li><li>Provide pre-sale info and direct inquiries.</li><li>Assist manager in tasks handling.</li></ul><p><b>Requirements:</b></p><ul><li>Previous retail/sales experience preferred.</li><li>Strong communication and persuasion skills.</li></ul><p><b>Benefits:</b></p><p>&#10004; <b>Salary:</b> <b>AED 2,000 </b><br/>&#10004; <b>Free Accommodation</b><br/>&#10004; <b>Pick &amp; Drop Service</b><br/>&#10004; <b>Annual Return Ticket</b><br/>&#10004; <b>Medical Insurance</b></p><p><b>How to Apply:</b></p><p>WhatsApp: <b>+971 50 572 1383</b></p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,200.00 per month</p>

ERP - Abu Dhabi

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