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manager sales operations

SymphonyAI

<div>
 Introduction
 
 
 
 Sales Operations Manager - Retail/CPG Division (India)
 
 
 
 
 Location:
 
 Bengaluru, India/ Hybrid
 
 
 
 Department:
 
 Sales Operations
 
 
 
 Reports to:
 
 VP, Sales Operations - Global Retail/CPG
 
 
 
 About SymphonyAI:
 
 
 
 SymphonyAI is building the leading enterprise AI SaaS company driving digital transformation in retail, CPG, finance, manufacturing, media, and IT. Since 2017, we&rsquo;ve grown to serve 2,000+
 
 
 global customers and employ over 3,000 professionals across 30+ countries, all united by our vision to deliver predictive, prescriptive, and autonomous AI solutions that deliver true business impact.
 
 
 
 Job Description
 
 
 
 
 Role Overview:
 
 
 
 We are seeking a
 
 Sales Operations Manager
 
 based in India to join our Retail/CPG division. This role will serve as a key analytics and reporting hub for the global sales operations team, while also managing foundational sales operations processes that ensure data integrity and operational efficiency. The ideal candidate combines strong analytical and reporting skills with the ability to execute day-to-day operational tasks such as data auditing, CRM hygiene, opportunity validation, deal desk support and quoting. You will also bring hands-on experience configuring Salesforce to optimize sales processes. This is a global role supporting sales leadership across multiple geographies.
 
 
 
 About the role:
 
 
 
 
 
 Analytics &amp; Reporting
 
 
 
 
 <ul>
 <li>
 Build and maintain dashboards and reports in Salesforce and BI tools (Tableau, Power BI, Looker, etc.).
 </li>
 <li>
 Deliver recurring reporting on pipeline health, forecasting accuracy, quota attainment, and sales productivity.
 </li>
 <li>
 Support sales leaders with forecasting preparation, analysis, and process optimization.
 </li>
 <li>
 Provide ad hoc analysis on pipeline conversion, sales cycle times, win/loss trends, and other KPIs.
 
 
 </li>
 </ul>
 
 
 Deal Desk, Quoting &amp; Order Auditing
 
 
 
 
 <ul>
 <li>
 Collaborate with sales teams as primary operational support for deal desk activities, including reviewing deal structures and approvals.
 </li>
 <li>
 Manage quoting process by generating accurate sales quotes in Salesforce and ensuring compliance with pricing policies.
 </li>
 <li>
 Conduct order audits to ensure deals are properly documented and meet internal guidelines before processing and invoicing.
 
 
 </li>
 </ul>
 
 
 Data Hygiene &amp; Operational Support
 
 
 
 
 <ul>
 <li>
 Perform regular audits of Salesforce data to ensure accuracy and completeness.
 </li>
 <li>
 Review and validate opportunities that close, ensuring correct stages, amounts, and dates.
 </li>
 <li>
 Monitor CRM hygiene (e.g., required fields, pipeline cleanliness, duplicate records) and follow up with sales teams to resolve gaps.
 </li>
 <li>
 Support process compliance by running checks on deal data and ensuring alignment with sales policies.
 
 
 </li>
 </ul>
 
 
 Sales Process &amp; Forecasting Support
 
 
 
 
 <ul>
 <li>
 Assist global sales ops with forecasting processes by validating data and preparing reports.
 </li>
 <li>
 Help streamline lead-to-opportunity workflows and ensure data consistency across regions.
 </li>
 <li>
 Act as a point of contact for resolving data/reporting-related issues from sales teams.
 
 
 </li>
 </ul>
 
 
 Salesforce Configuration
 
 
 
 
 <ul>
 <li>
 Configure Salesforce layouts, fields, reports, and basic workflows to improve sales team efficiency (no major customizations or coding).
 </li>
 <li>
 Partner with IT/Salesforce admins to implement minor enhancements and resolve user issues.
 
 
 </li>
 </ul>
 
 
 Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with global sales ops colleagues to provide standardized reporting across regions.
 </li>
 <li>
 Partner with Finance, Marketing, and Customer Success on data alignment and KPI reporting.
 </li>
 <li>
 Prepare executive-ready reports and summaries for senior leadership.
 
 
 </li>
 </ul>
 
 About you:
 
 
 
 <ul>
 <li>
 6 or more years of experience in Sales Operations, Business Analytics, or related roles (preferably SaaS or enterprise technology).
 </li>
 <li>
 Strong Excel/Google Sheets skills and experience with BI/reporting tools (Tableau, Power BI, Looker).
 </li>
 <li>
 Hands-on experience with Salesforce CRM, including data management, reporting &amp; minor customizations.
 </li>
 <li>
 Comfortable performing both analytical tasks (reporting, dashboards, insights) and operational tasks (data cleanup, audits, compliance checks).
 </li>
 <li>
 High attention to detail with strong organizational skills.
 </li>
 <li>
 Ability to work across time zones and collaborate with global teams.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Statistics, or related field required; MBA or equivalent a plus.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 Lead high-impact projects driving sales transformation in a global IT environment.
 </li>
 <li>
 Collaborate in a dynamic, international team with an inclusive culture.
 </li>
 <li>
 Apply your insights directly to shape critical business decisions and strategy.
 </li>
 <li>
 Competitive compensation &amp; benefits package with strong professional growth opportunities.
 </li>
 </ul>
</div>

Manager, Sales Operations

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Role Overview
 
 
 
 
 
 We are seeking a
 
 Salesforce Certified Sales Cloud Consultant
 
 with SaaS industry experience to design, implement, and optimize Salesforce Sales Cloud solutions. The consultant will partner with business stakeholders to translate requirements into scalable solutions, enhance sales productivity, and ensure Salesforce best practices are applied across the organization.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 
 
 Solution Design &amp; Implementation
 
 
 
 
 <ul>
 <li>
 
 Collaborate with internal teams to gather business requirements and design Sales Cloud solutions.
 
 
 
 </li>
 <li>
 
 Configure and customize Salesforce Sales Cloud features (Leads, Accounts, Contacts, Opportunities, Forecasting, Territories, Products, Price Books, Quotes).
 
 
 
 </li>
 <li>
 
 Implement sales automation processes including lead routing/assignment, workflow automation, approval processes, and validation rules.
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Business Process Optimization
 
 
 
 
 <ul>
 <li>
 
 Analyze existing sales processes and recommend improvements leveraging Salesforce functionality.
 
 
 
 </li>
 <li>
 
 Develop scalable solutions to improve pipeline visibility, forecasting accuracy, and sales productivity.
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Data Management &amp; Reporting
 
 
 
 
 <ul>
 <li>
 
 Ensure data integrity during migration and integrations with external systems.
 
 
 
 </li>
 <li>
 
 Create dashboards, reports, and analytics to support sales performance management.
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Stakeholder Engagement
 
 
 
 
 <ul>
 <li>
 
 Act as the Salesforce subject matter expert (SME) for Sales Cloud.
 
 
 
 </li>
 <li>
 
 Train business users on new features and solutions.
 
 
 
 </li>
 <li>
 
 Provide post-implementation support and enhancements.
 
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Salesforce
 
 Certified Sales Cloud Consultant
 
 credential (active).
 
 
 
 </li>
 <li>
 
 Strong knowledge of Salesforce core architecture, declarative configuration, and Sales Cloud capabilities.
 
 
 
 </li>
 <li>
 
 Prior Experience in handling large scale &amp; Complex SFDC Migrations.
 
 
 
 </li>
 <li>
 
 6-10+ years of Salesforce administration or consulting experience, with at least 1&ndash;2 years supporting SaaS or subscription-based businesses.
 
 
 
 </li>
 <li>
 Strong understanding of SaaS revenue models (ARR, MRR, bookings, churn, renewals).
 </li>
 <li>
 
 Hands-on experience with
 
 CPQ and/or Revenue Cloud
 
 .
 
 
 
 </li>
 <li>
 
 Hands-on experience with data migration, integrations, and third-party applications.
 
 
 
 </li>
 <li>
 
 Strong problem-solving, communication, and presentation skills.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 
 Additional Salesforce certifications (Admin, Advanced Admin, Platform App Builder).
 
 
 
 </li>
 <li>
 
 Experience integrating Salesforce with SaaS billing systems (Eg: Chargebee, Netsuite).
 
 
 
 </li>
 <li>
 Background in Sales Operations, Revenue Operations, or Business Consulting in a SaaS environment.
 </li>
 <li>
 
 Experience with Partner Relationship Management.
 
 
 
 </li>
 </ul>
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Manager - Sales Operations

Interview Kickstart

<div>
 
 
 Role Overview:
 
 
 
 As a QA Assistant Manager, you&rsquo;ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting across our tools. This is a high-impact role that directly influences our sales performance and customer experience.
 
 
 
 
 
 
 Job Description
 
 
 
 We&rsquo;re looking for a detail-oriented and analytical QA Assistant Manager to join our Sales Operations team at Interview Kickstart. This is an in-office role based in Bengaluru. In this role, you'll be responsible for auditing sales calls, ensuring the accuracy of deal tracking, and maintaining data integrity across CRM and sales systems like HubSpot and Uplevel. If you have a keen eye for detail, a deep understanding of sales processes, and a passion for improving operational efficiency, we&rsquo;d love to meet you
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 ● Listen to and evaluate recorded sales calls to ensure adherence to scripts, compliance, and best practices
 
 
 ● Identify trends, training gaps, and areas for process improvement based on call reviews
 
 
 ● Ensure all deals are accurately tracked from opportunity to closure
 
 
 ● Validate and reconcile revenue data to support accurate forecasting and reporting
 
 
 ● Collaborate with sales leadership to ensure visibility and accuracy of pipeline metrics
 
 
 ● Maintain clean, accurate, and up-to-date records in HubSpot and Uplevel
 
 
 ● Work cross-functionally with Sales, Sales Training, and RevOps to enforce data hygiene practices
 
 
 ● Document QA procedures and help build a scalable framework for future audits
 
 
 ● Provide feedback and support in optimizing sales workflows and CRM automations ● Generate regular QA reports and summaries for internal stakeholders
 
 
 
 
 
 
 Requirements:
 
 
 
 ● 3+ years of experience in Sales QA
 
 
 ● Excellent listening, analytical, and documentation skills
 
 
 ● High attention to detail and ability to work independently with minimal supervision
 
 
 ● Strong communication skills and ability to deliver constructive feedback
 
 
 ● Experience working with cross-functional teams and supporting a fast-paced sales environment.
 
 
 
 
 
 Good to have: Strong familiarity with CRM tools like HubSpot; knowledge of Uplevel is a plus
 
</div>

Assistant Manager Quality

Curefit

<div>
 
 
 Overview
 
 
 
 We are seeking a highly driven
 
 Program Manager &ndash; Sales
 
 to design, execute, and oversee strategic sales programs that drive revenue growth, process efficiency, and team performance. The ideal candidate will collaborate cross-functionally with sales leadership, marketing, operations, finance, and product teams to ensure the seamless execution of sales initiatives. This role requires strong program management, analytical, and stakeholder management skills to support scaling business growth.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Sales Strategy &amp; Planning
 
 
 <ul>
 <li>
 Partner with sales leadership to define annual and quarterly sales objectives.
 </li>
 <li>
 Translate business goals into
 
 scalable programs
 
 that drive pipeline growth and sales performance.
 </li>
 <li>
 Identify and implement best practices to optimize sales processes.
 </li>
 </ul>
 
 
 Program Management &amp; Execution
 
 
 <ul>
 <li>
 Own end-to-end execution of
 
 strategic sales programs and initiatives
 
 across regions/segments.
 </li>
 <li>
 Define program scope, objectives, success metrics, timelines, and deliverables.
 </li>
 <li>
 Drive adoption of sales enablement tools, CRM enhancements, and process improvements.
 </li>
 </ul>
 
 
 Performance Management &amp; Analytics
 
 
 <ul>
 <li>
 Track sales performance against KPIs (revenue, pipeline health, conversion, customer acquisition costs).
 </li>
 <li>
 Generate
 
 dashboards and insights
 
 to guide sales leadership on performance trends and areas for improvement.
 </li>
 <li>
 Support forecasting, pipeline reviews, and executive reporting.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing to align demand-generation campaigns with sales initiatives.
 </li>
 <li>
 Partner with Operations and Finance to ensure accurate
 
 quotas, incentives, and compensation plans
 
 .
 </li>
 <li>
 Collaborate with Product teams to integrate customer feedback into product development.
 </li>
 </ul>
 
 
 Change Management &amp; Enablement
 
 
 <ul>
 <li>
 Drive adoption of new processes, tools, and systems within the sales team.
 </li>
 <li>
 Design and run training programs, playbooks, and enablement resources.
 </li>
 <li>
 Act as a bridge between frontline sales and leadership, ensuring alignment and smooth execution.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, or related field (MBA preferred).
 </li>
 <li>
 3+ years of experience in
 
 sales operations, program management, or sales strategy
 
 .
 </li>
 <li>
 Strong understanding of
 
 sales processes, and data analytics
 
 .
 </li>
 <li>
 Proven ability to manage cross-functional programs with measurable business outcomes.
 </li>
 <li>
 Excellent communication, stakeholder management, and problem-solving skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in
 
 Excel, Google Sheets,SQL, or similar tools
 
 .
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Program/Project Management
 </li>
 <li>
 Sales Operations &amp; Enablement
 </li>
 <li>
 CRM (Salesforce, HubSpot, or similar)
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Data Analytics &amp; Reporting
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Change Management
 </li>
 </ul>
 
 
</div>

Program Manager - Sales

Microsoft

<div>
 
 Organization Summary
 
 
 
 If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy.
 
 
 Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and executing transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing world class Customer experience. We are looking for team members to join our team to focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing and Supplier Management and Customer relationship experience.
 
 
 
 
 
 Position Description
 
 
 
 The Customer Operations Manager is responsible for customer-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Customer Operations Manager will provide direct, front line transactional support for Microsoft Field sellers and our customers. The Customer Operations Manager is responsible for ensuring adherence with the Microsoft account plan, ensuring deliverables are executed on time and of high quality for our customers.
 
 
 The role will also provide fantastic opportunities to lead and shape next generation experiences for internal stakeholders and end customers. Are you ready to make an impact in this exciting and challenging role?
 
 
 
 Responsibilities
 
 
 
 
 Contracting and Order Management
 
 
 
 <ul>
 <li>
 Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of customer contracts in accordance with Policies, Global and SOX approved deal financials.
 </li>
 <li>
 Pipeline Management: Manage critical deal lists on a monthly and quarterly basis in alignment with expectations with the Sales, Sales Excellence and key Subsidiary sales stakeholders on all critical deals for the month .
 
 
 </li>
 </ul>
 
 Billing Management
 
 
 
 <ul>
 <li>
 Billing Execution: ensuring accurate and compliant order and invoice approval and dispatch (standard and local) to maximize cash flow and collectability for all invoices.
 </li>
 <li>
 Credit Approval management: including orchestration of all Finance exception approvals on high value credits and execution of all credits and associated rebills.
 </li>
 <li>
 Billing status and risk management: including tracking and communicating contract billing status to key stakeholders highlighting risks with contractual requirements, customer PO coverage, customer sign offs and credit/payment status.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for all operational customer service inquiries, concerns, and issues.
 </li>
 <li>
 Oversee the daily operations of the customer service team to ensure quality standards are met and maintained.
 </li>
 <li>
 Monitor customer service metrics and KPIs to identify areas of improvement and implement strategies to boost performance.
 </li>
 <li>
 Handle escalated customer service issues and complaints in a professional and efficient manner.
 </li>
 <li>
 Work closely with other departments to resolve customer issues and ensure a positive customer experience.
 </li>
 <li>
 Develop and implement processes and procedures to streamline the customer service operation.
 </li>
 <li>
 Stay up-to-date on industry trends and best practices to ensure the customer service team is providing the highest level of service possible.
 </li>
 <li>
 Generate reports on customer service metrics and activity for senior leader consumption and monthly business reviews.
 
 
 </li>
 </ul>
 
 Operations Excellence: Optimization and Process improvement
 
 
 
 <ul>
 <li>
 Acts as a thought leader to drive consistency in processes, capabilities, and services meeting performance expectations for consistency, accuracy, simplification, and timeliness of delivery .
 </li>
 <li>
 Trusted advisor for customers and internal clients on operational processes and capabilities, and provides efficient, scalable operational solutions across a portfolio of accounts .
 
 
 </li>
 </ul>
 
 Stakeholder Management (Field, Partners, Customers)
 
 
 
 <ul>
 <li>
 Uses voice of customer frameworks and metrics to identify trends and influences across multiple customers and internal groups.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Experience/Minimum Qualifications
 
 
 
 <ul>
 <li>
 6+ years of work experience in contracting &amp; order management, pipeline management, &amp; billing execution, with a focus on financial accuracy, compliance, and risk management.
 </li>
 <li>
 Expertise in contract validation, pipeline management, credit approval, and billing management, with strong capabilities in customer service, stakeholder engagement, process optimization, and operations excellence.
 </li>
 <li>
 Proficiency in data-driven decision-making, using KPIs to monitor performance, and acting as a trusted advisor to internal and external customers.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Operations, Finance or related field AND operations, program management or process management work experience
 </li>
 <li>
 OR equivalent experience.
 </li>
 <li>
 On site presence minimum 3 days/week.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience in customer service operations, managing escalations, improving service metrics, &amp; implementing process improvements to streamline operations.
 </li>
 <li>
 Experience with similar industry Business Value deal constructions.
 </li>
 <li>
 Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments.
 </li>
 <li>
 Experience providing direct support for Microsoft Volume Licensing sales and support lifecycle.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Customer Operations Manager

Apna Mart

<div>
 
 
 Role Overview
 
 
 
 
 
 
 As Program Manager &ndash; Visual Merchandising at Apnamart, you will be responsible for defining, implementing and managing the visual presentation strategy across all store formats. Your work will ensure product displays, in-store signage, category resets, new store launches and ongoing store refreshes reinforce the brand&rsquo;s value proposition, enhance shopper experience and drive sales. You will coordinate cross-functionally with store operations, marketing, category &amp; procurement teams and external vendors to deliver consistent, compelling in-store presentation across our hyperlocal stores.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop the visual merchandising program: layouts, display standards, planograms, signage guidelines for all store formats and categories.
 </li>
 <li>
 Partner with store operations and category teams to ensure merchandise-placement logic aligns with business goals (footfall, conversion, average basket size).
 </li>
 <li>
 Lead VM activities for new store openings (NSO) and existing store refreshes: from concept to execution, coordinating timelines, materials, vendor installation and quality checks.
 </li>
 <li>
 Manage the rollout of promotional displays, seasonal campaigns, thematic signage and store-front visuals to enhance visibility and shopper engagement.
 </li>
 <li>
 Monitor store compliance: conduct regular store audits of visual standards, displays, signage, shelf presentation, lighting, category adjacencies; report gaps and ensure corrective action.
 </li>
 <li>
 Work with vendors to source VM materials (fixtures, props, banners, signage), negotiate with vendors, and track costs and quality
 </li>
 <li>
 Maintain dashboard / MIS of VM program performance: display execution compliance, cost vs plan, store-by-store visual score, impact on sales or category performance.
 </li>
 <li>
 Train and guide store / operations staff on VM standards, best practices, and visual presentation guidelines to ensure consistency across locations.
 </li>
 <li>
 Stay updated on retail visual trends, competitor store-looks, shopper behaviour, and bring fresh ideas for store presentation improvement.
 </li>
 <li>
 Drive continuous improvement: refine VM processes, standard operating procedures, vendor workflows and ensure scalability across store network.
 </li>
 </ul>
 
 
 
 
 
 Key Metrics / KPIs
 
 
 <ul>
 <li>
 % of stores compliant with VM standards in scheduled audit cycle
 </li>
 <li>
 Time-to-launch for new store visuals (from store ready to complete VM installation)
 </li>
 <li>
 Cost per store for VM rollout vs budget
 </li>
 <li>
 Uplift in sales / category conversion post-display refresh or promotional display (where trackable)
 </li>
 <li>
 Vendor turnaround time (materials ordered &rarr; installed)
 </li>
 <li>
 Store staff training completion % for VM guidelines
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelors/Master&rsquo;s degree in Marketing, Retail Management, Visual Merchandising, Design or a related discipline
 </li>
 <li>
 At least 1-2 years&rsquo; experience in retail merchandising, visual presentation, store operations environment (Retail experience preferred)
 </li>
 <li>
 Strong aesthetic sensibility combined with commercial mindset (understanding how visual cues drive shopper behaviour)
 </li>
 <li>
 Hands-on project management skills: timelines, vendor coordination, rollout tracking.
 </li>
 <li>
 Basic competence with data/analytics: tracking compliance, dashboards, interpretation of store performance.
 </li>
 <li>
 Excellent communication and cross-functional coordination skills; ability to work with operations, store teams, marketing &amp; vendors.
 </li>
 <li>
 Willingness to travel to stores, new launches and conduct on-ground audits.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint); familiarity with visual tools (e.g., simple design tools, layout sketching) is a plus.
 </li>
 </ul>
 
 Open to travel across locations
 
</div>

Program Manager -  Visual Merchandiser

Meesho

<div>
 
 About The Team
 
 
 
 Associate Business Manager/Ad Sales Manager supports Meesho&rsquo;s advertisers in meeting their advertising goals. Our objective is to increase the share of wallet as advertising revenue from these suppliers. Based on the supply mix available on the platform, the sales team will generate sufficient demand. It will handle large accounts and customise requests for suppliers and support in placing campaigns. Its objective is to make suppliers successful by growing business via advertising and increasing advertising spending on the platform.
 
 
 
 About The Role
 
 
 
 We&rsquo;re looking for a hands-on, detail-oriented, analytical, and highly-motivated person to help scale Ads in Meesho. Advertising is our flagship monetisation vertical, and it is the backbone of our monetisation strategy. We&rsquo;re further strengthening our offering by continuously building ad offerings, better features in existing offerings, and improving targeting capabilities and shopper engagement.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Take complete ownership of ad revenue from a set of head sellers
 </li>
 <li>
 Building, Training and Managing a team of Account Managers associated with growing advertisers' accounts
 </li>
 <li>
 Manage day-to-day ad operations of the team and build process efficiency
 </li>
 <li>
 Identify supplier problems, opportunities to increase advertising business and create new advertising solutions for the long-term success of the high-value advertisers in their portfolio
 </li>
 <li>
 Create and improvise on existing workflows, drive advertiser activation and retention programs, influencing performance on various Meesho Ad products
 </li>
 <li>
 Leading and motivating the team to deliver on business goals. Be accountable to meet business goals for their function
 </li>
 <li>
 Work with the team to identify and implement solutions and pilots to drive process efficiencies and business goals
 </li>
 <li>
 Proactively work to unearth advertiser problems and work on building potential solutions
 </li>
 <li>
 Analyze week-on-week revenue trends and identify levers to unlock opportunities for ad adoption and spends
 </li>
 <li>
 Ensure usage and adoption of advertising tools to capture all customer interactions
 </li>
 <li>
 Enable the team to build a strong rapport with sellers to enhance the overall ads experience
 </li>
 <li>
 Coordinate with Product, Analyst, Support and Seller onboarding teams for various projects
 </li>
 <li>
 We work Monday to Friday, with working on Saturday (WFH) intermittently depending on business needs
 
 
 
 </li>
 </ul>
 
 What Will You Need
 
 
 
 <ul>
 <li>
 Minimum 2 years of people management.
 </li>
 <li>
 Exposure to e-commerce, sales and advertising.
 </li>
 <li>
 Experience in data analysis, either professional experience or through your education.
 </li>
 <li>
 Experience in sales and marketing is preferred.
 </li>
 <li>
 Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and a strong ability to handle objections.
 </li>
 <li>
 Desire to work in a fast-paced, challenging environment.
 </li>
 <li>
 Previous experience in account management or similar roles.
 </li>
 <li>
 Advanced computer literacy especially in Microsoft Office application.
 </li>
 </ul>
</div>

Ad Sales Manager

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