manager services

Dayforce

<b>Location:</b> Work is what you do, not where you go. For this role, we can hire anyone in Bangalore.
<br>About the opportunity
<br>Join the award-winning Dayforce HCM team. Work with the latest technologies on a world-leading development team transforming human capital management with a single, end-to-end, SaaS application. We are streamlining and accelerating processes, improving accuracy, enhancing efficiencies and driving business results. If you want to be part of a team where innovation fuels your world and career growth is abundant, choose Dayforce.
<br>As a Dayforce Consulting Manager, you will lead and manage a team of consultants to deliver high-quality implementations, upgrades, and support services for Dayforce Human Capital Management (HCM) solutions. You will serve as a trusted advisor to clients, ensuring successful project outcomes, building strong relationships, and driving business value through effective use of Dayforce modules.
<br>What you’ll get to do
<br>Client Engagement & Delivery
<br><ul>
<li>Lead end-to-end Dayforce implementation and configuration projects, including requirements gathering, solution design, testing, deployment, and post-go-live support.</li>
<li>Partner with clients to understand business processes, recommend best practices, and align Dayforce capabilities to their operational needs.</li>
<li>Act as the primary point of contact for client stakeholders throughout project lifecycles.</li>
</ul>
Team Leadership
<br><ul>
<li>Manage a team of Dayforce consultants, including coaching, performance development, workload allocation, and mentoring.</li>
<li>Foster a collaborative and high-performance environment within the consulting team.</li>
<li>Ensure consultants follow consistent methodologies and quality standards.</li>
</ul>
Project & Program Management
<br><ul>
<li>Drive project planning, resource management, scope control, risk and issue management, and budget oversight.</li>
<li>Ensure timely delivery of consulting services while maintaining client satisfaction and profitability.</li>
<li>Provide regular project status updates to clients and internal leadership.</li>
</ul>
Quality & Continuous Improvement
<br><ul>
<li>Establish and maintain consulting methodologies, templates, and tools that support consistent delivery excellence.</li>
<li>Lead post-implementation reviews and service improvement practices.</li>
</ul>
Skills and experience we value
<br><ul>
<li>Ability to form great customer relationships</li>
<li>Ability to consult customer on business needs</li>
<li>Ability to engage with multiple projects & customers at the same time and manage priorities accordingly</li>
<li>Excellent organization, communication, and collaboration skills</li>
<li>Ability to lead and facilitate Internal/customer workshops and sessions</li>
<li>Strong analytical and problem-solving skills</li>
<li>Prior functional experience with Dayforce HCM would be an asset</li>
<li>Prior consultative experience with employee data integration or HCM software</li>
<li>Proficient in Microsoft Office products</li>
<li>Bachelor’s degree in Business, Management, IT, or any IT related field</li>
<li>5-7 years’ of HCM consulting experience with an HCM software provider preferably with a focus on Dayforce core modules (WFM, Payroll and/or Benefits)</li>
<li>Excellent English and French, written and spoken is required</li>
<li>Analytical thinking is required</li>
<li>Excellent documentation skills</li>
<li>Superior customer support experience</li>
<li>Experience working with North American clients and vendors a benefit</li>
</ul>


Manager Services

El Seif Operation and Maintenance

<div>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Provide
   <strong>
    strategic oversight
   </strong>
   of hard services operations, maintenance, and infrastructure projects
  </li>
  <li>
   Lead and manage large multidisciplinary teams of engineers, supervisors, and technicians
  </li>
  <li>
   Plan and execute
   <strong>
    preventive maintenance programs
   </strong>
   for MEP systems and civil works
  </li>
  <li>
   Oversee maintenance contracts and ensure compliance with
   <strong>
    SLAs and KPIs
   </strong>
  </li>
  <li>
   Manage budgets, resources, manpower, and equipment efficiently
  </li>
  <li>
   Act as a technical authority for diagnosing and resolving complex issues
  </li>
  <li>
   Implement
   <strong>
    energy-saving initiatives
   </strong>
   and monitor utility consumption
  </li>
  <li>
   Ensure full compliance with
   <strong>
    health, safety, and environmental regulations
   </strong>
  </li>
  <li>
   Collaborate with vendors, contractors, and stakeholders to deliver successful outcomes
  </li>
  <li>
   Prepare accurate technical and operational reports
  </li>
  <li>
   Identify and mitigate operational and technical risks
  </li>
 </ul>
 <p>
  Required Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in
   <strong>
    Mechanical or Electrical Engineering
   </strong>
  </li>
  <li>
   Professional certifications in
   <strong>
    Facility Management or Project Management
   </strong>
   (preferred)
  </li>
 </ul>
 <p>
  Experience &amp; Skills
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    12 years of experience
   </strong>
   in hard services / facilities management
  </li>
  <li>
   Proven experience managing
   <strong>
    large facilities or complex FM projects
   </strong>
  </li>
  <li>
   Strong leadership experience managing
   <strong>
    large technical teams
   </strong>
  </li>
  <li>
   In-depth knowledge of MEP systems, civil works, and maintenance best practices
  </li>
  <li>
   Strong communication, analytical, and problem-solving skills
  </li>
  <li>
   Experience in
   <strong>
    project estimation and proposal writing
   </strong>
  </li>
 </ul>
 <p>
  Special Conditions
 </p>
 <ul>
  <li>
   Flexibility for
   <strong>
    on-call duties
   </strong>
   during emergencies
  </li>
  <li>
   Ability to work across construction sites and operational facilities
  </li>
 </ul>
 <p>
 </p>
</div>


Manager – Hard Services

St. Charles Health System

<div>Salary Range: $76,564.00 - $114,878.00 yearly<br>
Environmental Services - Bend, Oregon<p></p><p><b>
ST. CHARLES HEALTH SYSTEM</b></p><p><b>
JOB DESCRIPTION</b></p><p></p><p><b>
TITLE:</b> Manager Environmental Services Bend</p><p><b>
REPORTS TO POSITION:</b> Director Facility &amp; Bio-Medical Services</p><p><b>
DEPARTMENT:</b> Environmental Services</p><p><b>
DATE LAST REVIEWED:</b> 9/28/22</p><p></p><p><b>
OUR VISION: </b>Creating America&rsquo;s healthiest community, together</p><p></p><p><b>
OUR MISSION: </b>In the spirit of love and compassion, better health, better care, better value</p><p></p><p><b>
OUR VALUES: </b>Accountability, Caring and Teamwork</p><p></p><p><b>
DEPARTMENTAL SUMMARY:</b> Environmental Services (EVS) is responsible for maintain a clean and safe environment throughout both hospitals. EVS cleans and disinfects all surfaces. We provide cleaning standards that support a safe environment for patients, families, visitors, and caregivers.</p><p></p><p><b>
POSITION OVERVIEW: The Manager Environmental Services </b>manages the provision of housekeeping and linen services. Directs, organizes, and plans the use of resources (human, equipment, supplies) and processes (methods, policies, and procedures). Insures the hospital environments are sanitary, attractive, safe and orderly. This position directly manages supervisors, coordinators and caregivers.</p><p></p><p><b>
ESSENTIAL FUNCTIONS AND DUTIES:</b></p><p>
Plan, organize, direct, coordinate and supervise functions and activities of the Environmental Services Departments to maintain the hospital environment in a sanitary, attractive, and orderly condition.</p><p></p><p>
Coordinate services to maintain the cleanliness, comfort, and safety of the interior of The Bend service areas.</p><p></p><p>
Perform Quality Assurance checks daily.</p><p></p><p>
Observe areas that need cleaning and schedule cleaning to be done.</p><p></p><p>
Respond to all requests from customers in a timely and courteous manner.</p><p></p><p>
Provide A/V support as needed.</p><p></p><p>
Assist with entering new ESD caregivers into the Bed Tracking system.</p><p></p><p>
Direct and oversee recruitment, hiring, and orientation activities of new caregivers.</p><p></p><p>
Provide initial and ongoing training, coaching and development of caregivers.</p><p></p><p>
Maintain daily and weekly schedules for the department keeping staffing within budget parameters.</p><p></p><p>
Maintain a high level of patient and customer satisfaction and safety.</p><p></p><p>
Provide reports as needed in follow-up to surveys, inspections, and audits.</p><p></p><p>
Assist with cleaning needs as necessary.</p><p></p><p>
Maintain a thorough knowledge of cleaning processes, regulatory requirements, infection control policies, codes and disaster response process as it applies to the department.</p><p></p><p>
Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control.</p><p></p><p>
Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals.</p><p></p><p>
Monitors and ensure all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.</p><p></p><p>
Provides and oversees team&rsquo;s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.</p><p></p><p>
Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Value Improvement Practice concepts and tools.</p><p></p><p>
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization&rsquo;s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.</p><p></p><p>
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.</p><p></p><p>
May perform additional duties of similar complexity within the organization, as required or assigned.</p><p></p><p><b>
EDUCATION</b></p><p><b>
Required</b>: High school diploma or GED.</p><p><b>
Preferred</b>: Bachelor&rsquo;s Degree or equivalent experience.</p><p></p><p><b>
LICENSURE/CERTIFICATION/REGISTRATION</b></p><p><b>
Required</b>: Certified Healthcare Environmental Services Technician. (CHEST)
</p><div><p><b>Preferred</b>: N/A</p></div><p></p><p><b>
EXPERIENCE</b></p><p><b>
Required</b>: Minimum of 3 years experience in a hospital service department
</p><p><b>Preferred:</b> 3 years experience in supervisory capacity.</p><p></p><p><b>
PERSONAL PROTECTIVE EQUIPMENT
</b></p><p>Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.</p><p></p><div><p><b>
PHYSICAL REQUIREMENTS:</b></p></div><div><p>
Continually (75% or more): Standing and walking, carrying 1-10 pounds, operation of a motor vehicle for caregivers that are couriers.</p></div><div><p>
Frequently (50%): Lifting 1-10 pounds, pushing or pulling 1-25 pounds, grasping/squeezing.</p></div><div><p>
Occasionally (25%): Sitting, bending, climbing stairs, lifting and carrying 11-25 pounds,</p></div><div><p>
Use of clear and audible speaking voice and ability to hear normal speech level.</p></div><div><p>
Rarely (10%): Keyboard operation, stooping/kneeling/crouching, reaching overhead, pushing or pulling 25-50 pounds.</p></div><div><p>
Never (0%): Climbing ladder/step-stool, lifting or carrying 25-50 pounds, whispered speech level, operation of a motor vehicle.</p></div><div><p>
Exposure to Elemental Factors</p></div><div><p>
Rarely (10%): Heat, cold, wet/slippery area.</p></div><div><p>
Never (0%): Noise, dust, vibration, chemical solution, uneven surface.</p></div><div><p>
Blood-Borne Pathogen (BBP) Exposure Category</p></div><div><p>
Risk for Exposure to BBP</p></div><p></p><p>
.</p><p></p><p>
Schedule Weekly Hours:</p>
40<p></p><p>
Caregiver Type:</p>
Regular<p></p><p>
Shift:</p>
First Shift (United States of America)<p></p><p>
Is Exempt Position?</p>
Yes<p></p><p>
Job Family:</p>
MANAGER<p></p><p>
Scheduled Days of the Week:</p>
Monday-Friday<p></p><p>
Shift Start &amp; End Time:</p>
8:00a.m.-4:30p.m</div>

Manager Environmental Services

Aramark

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div><div><p>
The Environmental Services Manager is responsible for developing and executing housekeeping solutions to meet customer needs. Carries out housekeeping duties in overnight-stay locations in accordance with facility standards of cleanliness and appearance.This position will oversee EVS operations at two locations.</p><p></p><p><br>
COMPENSATION: The hourly rate or salary range for this position is $63,000.00 to $66,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.?</p><p>
?<br>
?</p><p>
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &amp; Compensation. ?</p><p>
?<br>
?</p><p>
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div><ul><li>
Ensures compliance with appropriate infection prevention, safety, OSHA, Joint Commission and regulatory standards.</li><li>
Determine the needs of the clients' operation and ensures that the appropriate Aramark resources are engaged.</li><li>
Mentor employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.</li><li>
Reward and recognize employees.</li><li>
Ensure safety and sanitation standards in operation are compliant with Aramark and client's regulations.</li></ul><p><br>
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Requires 1-3 years of related experience and 3-5 years? experience in a management role.</li><li>
Requires a bachelor's degree or equivalent experience.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Education</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
About Aramark</b></h2></div><div><p><b>
Our Mission</b></p><p>
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.</p><p>
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.</p><p><b>
About Aramark</b></p><p>
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.</p></div></div></div>

Manager, Environmental Services

Air Arabia

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Provide leadership oversight for centralized Payroll, Staff Travel, and Employee Services, ensuring compliance with labor and employment laws. This role is pivotal in efficiently providing services to employees and driving change initiatives to improve employee experience.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Implement and maintain a centralized shared services model within HR to optimize resources, streamline processes, provide efficient services, and improve employee experience.
  </li>
  <li>
   Build a high-performing HR Shared Services Team with a simple, adaptable, and efficient structure.
  </li>
  <li>
   Drive ongoing improvements by standardizing, automating, and consolidating processes to support HR strategy goals. Identify and troubleshoot problem areas in service delivery processes, recommending solutions.
  </li>
  <li>
   Create the strategy, build the tactical plan and roadmap and implement to create a seamless and digital employee experience-
  </li>
  <li>
   Drive operational performance and service excellence within the HR Shared Services team, monitoring performance against defined standards.
  </li>
  <li>
   Proactively identify and implement opportunities to improve employee experience through internal and vendor protocol changes. Monitor internal control procedures to ensure accountability.
  </li>
  <li>
   Seek opportunities to automate processes, leverage technology, and optimize resources to enhance service levels and manage costs.
  </li>
  <li>
   Provide direction and oversight for the Payroll function across all companies, ensuring compliance with local laws and Air Arabia Group standards. Support and guide Payroll team members regarding system processes, enhancements, and new employment conditions.
  </li>
  <li>
   Oversee and direct the Employee Services &amp; Staff Travel function, ensuring optimal resource use, standardized processes across the Group, and enhanced service delivery.
  </li>
  <li>
   Ensure efficient management of documentation processes (visas, residency permits, medical processes) through in-house or outsourced agreements, maintaining agreed service level standards through regular monitoring and corrective actions.
  </li>
  <li>
   Enhance employee experience and bring efficiencies to centralized insurance benefits processes. Automate processes where possible to improve service levels and response times.
  </li>
  <li>
   Develop robust processes to maintain the integrity of all systems and data across functions.
  </li>
  <li>
   Generate analytical reports with insights and recommendations for management action.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Economics, Human Resources, Human Sciences, Technology, Business Administration, Management, or equivalent from a recognized university. An MBA with a major in the specified or related area is preferred.
 <br/>
 <br/>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years of comprehensive working experience in Human Resources, preferably in the airline industry, with at least 3 years in a managerial role leading HR Shared Services.
  </li>
  <li>
   Experience in a mid-sized organization operating on a regional/multinational level.
  </li>
  <li>
   Analytical mindset with experience in process improvement and change management.
  </li>
  <li>
   Strong communication, leadership and team management skills.
  </li>
  <li>
   Digitally Savvy, Proficient in MS Office, particularly Excel and data reporting tools
  </li>
  <li>
   Proven project management knowledge
  </li>
  <li>
   Ability to identify and mitigate operational risks.
  </li>
  <li>
   Experience in driving change initiatives and continuous improvement.
  </li>
  <li>
   Knowledge of local labor and employment laws and regulations.
  </li>
  <li>
   Ability to manage multiple tasks and prioritize effectively.
  </li>
 </ul>
</div>


Manager - Shared Services

AECOM

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2></div><div><p><b>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
The People Services</b> team is a centralized Human Resources shared services function, delivering seamless, responsive, high-quality information and transaction service based on the Workday platform. People Services is focused on delivering support for a variety of HR activities, with an emphasis on core people processes related to life cycle management of employees (onboarding, exit management, payroll and employee changes), complex query resolution and policy advice. The key objectives are to ensure accurate data on the Workday, downstream systems like ADP payroll, Oracle, whilst delivering exceptional customer service, providing support to HR and employees at all levels on complex matters.</p><p>
The People Services Lead role is responsible for delivering a service delivery framework which supports our strategy through collaboration, stakeholder engagement, best in class customer service, quality and compliance.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Lead People Services team executives for onboarding, exit and employee lifecycle transactions for India.</li><li>
Ensure data integrity in Workday and compliance with global standards.</li><li>
Drive a culture of quality and high performance, with a focus on team collaboration, simplicity, and continuous improvement, driving excellent customer experience.</li><li>
Ensure services provided are fit-for-purpose, business focused and aligned with the HR People Strategy.</li><li>
Drive change for process improvements and efficiencies.</li><li>
Provide thought leadership and be responsible for the delivery of a high performing, customer focused and agile People Services function.</li><li>
Drive a culture of quality, continuous improvement and customer service across the People Services function &ndash; to include people, systems, and processes.</li><li>
Partner and collaborate with GBS Team leads and HR Business Partners to ensure a global approach is taken to service delivery.</li><li>
Understand local business drivers and operational needs, ensure where appropriate these are incorporated into service delivery.</li><li>
Lead special projects, ensuring the transition from project to business is seamless.</li><li>
Monitor and report on SLAs and KPIs to track and improve service delivery performance. Lead, inspire, motivate and up-skill the People Services teams to ensure People Services is a highly performing function.</li><li>
Accountable for ensuring resource levels within the function enable an agile workforce which can respond to changing volumes and business expectations.</li><li>
Ensure adherence to internal controls and external regulatory and audit requirements, including SOX compliance.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Proven experience in leading an HR Shared Services team within a global or matrixed organization.</li><li>
Postgraduate in HR with 15 years of experience in managing employee services.</li><li>
Deep understanding of employee life cycle processes and shared service operations within the India region.</li><li>
Strong focus on employee experience and customer service.</li><li>
Experienced in stakeholder engagement and influencing at senior levels.</li><li>
Experience working with Workday (or similar HCM platforms), Oracle and ADP Global View or similar systems.</li><li>
Knowledge of compliance requirements including SOX.</li><li>
Ability to manage competing priorities in a fast-paced environment.</li><li>
Experience reporting on metrics/SLA&rsquo;s/KPI&rsquo;s to monitor and continuously improve the HR service.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><ul><li>
Strategic and operational thinking</li><li>
Stakeholder management and collaboration</li><li>
Change management and continuous improvement</li><li>
Problem-solving and data-driven decision-making</li><li>
Leadership with integrity and empathy</li><li>
Excellent communications skills, both written and verbal</li></ul><div></div><p><b>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div></div></div>

Manager - People Services

Aga Khan University

<div><div>Assistant Manager, Travel Services - (250003YP)</div><div><div><br>
</div><p><b>Assistant Manager, Travel Services</b></p><p><b>
Entity: </b>Aga Khan University</p><p><b>
Location: </b>Karachi</p><p><b>
Department: </b>Travel Services</p><p><b>
Introduction:</b></p><p>
Chartered in 1983, it is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, Aga Khan University (AKU) provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.</p><p>
The Aga Khan University (AKU) seeks to assign an Assistant Manager &ndash; Travel Services within the Purchasing and Supply Chain Management Division. The position is responsible for managing and overseeing Travel Services operations to ensure efficient, cost-effective, and policy-compliant travel arrangements for faculty, staff, and students across AKU and AKUH, in line with AKU policies and AKDN standards.</p><p>
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.</p><p><b>
Responsibilities:</b></p><ul><li>
Manage and oversee day-to-day Travel Services operations, including air ticketing, hotel bookings, ground transportation, and visa-related support.</li><li>
Ensure timely and accurate processing of travel requests in compliance with AKU travel policies and AKDN requirements.</li><li>
Negotiate and manage rates with airlines, travel agents, hotels, and transport service providers to achieve cost optimization.</li><li>
Monitor and evaluate vendor performance through periodic reviews and appraisals.</li><li>
Supervise, guide, and evaluate the performance of Travel Services Associates.</li><li>
Prepare periodic management reports covering travel expenditure, trends, cost savings, and vendor performance.</li><li>
Liaise with internal stakeholders to resolve travel-related issues and ensure service satisfaction.</li><li>
Identify opportunities for process improvement and support continuous enhancement of travel services.</li></ul></div><div></div><div><div><br>
</div><p><b>Requirements:</b></p><ul><li>
Master&rsquo;s degree in Tourism, Hospitality Management, Business Administration, or an equivalent qualification.</li><li>
IATA certification or relevant travel management certification will be an added advantage.</li><li>
Minimum 3&ndash;5 years of relevant experience in travel coordination or management, preferably in a corporate or institutional setting.</li><li>
At least 2 years of experience in a supervisory or managerial role.</li><li>
Strong leadership, negotiation, and vendor management skills.</li><li>
Proficiency in travel booking systems and online platforms.</li><li>
Excellent communication, analytical, and problem-solving abilities.</li><li>
Sound understanding of institutional travel policies, compliance requirements, and cost-control practices.</li></ul><p>
Comprehensive employment reference checks will be conducted</p><div><br>
</div></div><div>
Primary Location: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 19/12/2025, 6:31:42 AM</div><div>
Closing Date: 02/01/2026, 12:59:00 PM</div></div>

Assistant Manager, Travel Services

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