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manager - marketing

marketing manager retail

<div>
 
 Job Summary
 
 
 
 KDD is seeking a skilled and experienced
 
 Marketing Manager &acirc; Commercial Retail
 
 to lead and oversee all marketing activities across KDD's retail business, including Gate Shops, Kiosks, and Dukkan convenience stores. The role is responsible for developing and executing marketing strategies and campaigns that drive sales, enhance brand visibility, and strengthen customer engagement.
 
 
 The Marketing Manager ensures that all marketing initiatives are aligned with KDD's commercial objectives and brand standards. Key responsibilities include coordinating closely with Operations, Commercial, and Supply Chain teams, managing agency relationships, overseeing digital and in-store marketing activities, and analyzing market trends to identify growth opportunities.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement integrated marketing strategies to enhance brand visibility, drive sales, and strengthen KDD's retail presence across Gate Shops, Kiosks, and Dukkan convenience stores.
 </li>
 <li>
 Align all marketing initiatives with commercial objectives and brand positioning guidelines.
 </li>
 <li>
 Understand consumer behavior and tailor programs to appeal to specific segments such as officegoers, kids, neighborhood shoppers, etc.
 </li>
 <li>
 Identify unique strengths of KDD's retail formats and leverage them, rather than simply emulating other retailers.
 </li>
 <li>
 Build annual marketing calendars and execution plans, including promotional schedules, seasonal campaigns, and new product launches.
 </li>
 <li>
 Manage and control marketing budgets, ensuring spend optimization and maximum ROI on all initiatives.
 </li>
 <li>
 Elevate and reposition the caf&Atilde;&copy; area in Dukkan stores to create a unique and premium consumer experience.
 </li>
 <li>
 Plan and oversee the end-to-end execution of marketing campaigns, events, and store openings.
 </li>
 <li>
 Ensure timely coordination with Operations, Commercial, and Supply Chain teams to support campaign execution.
 </li>
 <li>
 Conduct post-campaign analysis to measure results and recommend improvements.
 </li>
 <li>
 Engage with select suppliers for joint activities to generate additional income streams.
 </li>
 <li>
 Oversee digital marketing activities for retail formats in coordination with agencies.
 </li>
 <li>
 Manage local store marketing programs, ensuring compliance with brand standards and licensing requirements.
 </li>
 <li>
 Strengthen partnerships with aggregator platforms (e.g., Talabat) to enhance digital visibility and drive conversions. Utilize Odoo extensively to implement and manage loyalty programs.
 </li>
 <li>
 Develop and manage collaborations with key local partners to improve brand exposure and strengthen KDD's retail positioning.
 </li>
 <li>
 Maintain productive relationships with advertising agencies, creative partners, production houses, and suppliers.
 </li>
 <li>
 Collaborate with Visual Merchandising and Operations teams to optimize in-store visibility, product placement, and customer journey.
 </li>
 <li>
 Support merchandisers in implementing planograms and point-of-sale materials to increase profitability and average ticket value.
 </li>
 <li>
 Analyze consumer insights, market trends, and category performance to identify growth opportunities.
 </li>
 <li>
 Conduct regular competitive reviews to assess market positioning, pricing, and promotional strategies.
 </li>
 <li>
 Monitor and report key marketing performance metrics (footfall, conversion, redemption, ROI).
 </li>
 <li>
 Prepare regular performance dashboards and presentations for management review. 9- Customer Engagement and Loyalty
 </li>
 <li>
 Support the design and implementation of customer engagement and loyalty programs to enhance retention and repeat purchases.
 </li>
 <li>
 Ensure consistent brand messaging across all customer touchpoints.
 </li>
 <li>
 Lead, guide, and develop a small marketing team to ensure strong execution, alignment with business objectives, and continuous professional growth.
 
 
 </li>
 </ul>
 
 Required Education
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing or a related field.
 
 
 </li>
 </ul>
 
 Required Professional Skills
 
 
 
 <ul>
 <li>
 Fluency in English and Arabic (Bilingual)
 </li>
 <li>
 Minimum 6-8 years Kuwait experience in F&amp;B Marketing including food service and retail.
 </li>
 <li>
 Utilizing Odoo extensively to implement and manage loyalty programs.
 </li>
 <li>
 Proven experience in Managing Marketing Campaigns for multi-site retail channels.
 </li>
 <li>
 Strong knowledge in digital marketing, aggregator platforms and local store marketing.
 </li>
 <li>
 Experience overseeing creative agencies and production houses.
 </li>
 <li>
 Other Related Certifications are a Plus.
 </li>
 </ul>
</div>

Marketing Manager- Retail

Mohamed Hilal Group

<div>
 
 Are you a visionary leader ready to drive our company's success to new heights? We are looking for an exceptional individual to join our team as
 
 Sales Manager
 
 in Kuwait.
 
 
 
 
 
 In this key role, you will be responsible for overseeing and managing all aspects of the company's operations within the country. We are seeking a visionary leader with a sharp attention to detail, outstanding leadership capabilities, and the ability to collaborate effectively with Heads of Departments and other stakeholders. As a vital member of our leadership team, you will play a crucial role in shaping our operations, driving growth, and leading a talented team toward achieving our ambitious objectives.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Strategic Responsibilities:
 
 
 <ul>
 <li>
 Support the development and implementation of the retail business and brand portfolio strategy.
 </li>
 <li>
 Present weekly, monthly, and quarterly business review reports with recommendations for performance improvement.
 </li>
 <li>
 Prepare and refine the overall budget, including sales budget and forecast.
 </li>
 <li>
 Monitor cost-to-revenue ratios to control expenses.
 </li>
 <li>
 Ensure the brands' image, standards, and guidelines are maintained across all stores.
 </li>
 <li>
 Continually identify opportunities to improve the business of existing accounts and propose new ones within assigned malls and areas of responsibility.
 </li>
 <li>
 Gather market intelligence and provide feedback to the retail committee to stay ahead of competition and gain market share.
 </li>
 </ul>
 
 
 
 
 
 Functional Responsibilities:
 
 
 
 
 
 
 
 Sales:
 
 
 <ul>
 <li>
 Maximize sales in all stores and kiosks through coaching and performance management of store teams.
 </li>
 <li>
 Review sales improvement practices, plans, and initiatives to identify additional opportunities for increasing sales.
 </li>
 <li>
 Review sales budget and propose incentive plans.
 </li>
 <li>
 Ensure timely handling and communication of issues, ideas, and recommendations from stores.
 </li>
 <li>
 Plan and execute motivational activities to engage the team and achieve financial objectives.
 </li>
 </ul>
 
 
 
 
 
 Cost Control:
 
 
 <ul>
 <li>
 Monitor, review, and control costs, including manpower, marketing, and operational expenses.
 </li>
 <li>
 Establish processes and controls to minimize stock loss.
 </li>
 </ul>
 
 
 
 
 
 Marketing:
 
 
 <ul>
 <li>
 Develop the annual marketing plan in line with the brands' and commercial strategy.
 </li>
 <li>
 Ensure implementation of promotional activities and directives across stores.
 </li>
 <li>
 Monitor campaign execution and provide feedback for improvements.
 </li>
 <li>
 Stay updated on market trends and competitor activities.
 </li>
 <li>
 Conduct market research to determine market requirements and review marketing channels.
 </li>
 </ul>
 
 
 
 
 
 Operations:
 
 
 <ul>
 <li>
 Establish processes, workflows, and procedures to ensure quality in retail outlets.
 </li>
 <li>
 Conduct regular store visits to monitor performance, staffing levels, customer service, and cleanliness.
 </li>
 <li>
 Supervise and drive turnaround in performance for low-performing outlets and brands.
 </li>
 <li>
 Maintain partner relations with shopping malls, retailers, and distributors.
 </li>
 <li>
 Develop the retail network through communication and relationship building.
 </li>
 <li>
 Manage general management services such as legal, license renewals, financial audits, tax filing, labor law implementations, employee visas, warehouse, and office management.
 </li>
 </ul>
 
 
 
 
 
 Stock Management:
 
 
 <ul>
 <li>
 Coordinate with the warehouse and perfume factory for product supply based on sales volume.
 </li>
 <li>
 Collaborate with the purchase and warehouse functions for accurate and timely distribution.
 </li>
 <li>
 Implement policies on product handling and loss prevention.
 </li>
 <li>
 Manage stock and distribution in the assigned territory.
 </li>
 </ul>
 
 
 
 
 
 Training:
 
 
 <ul>
 <li>
 Develop and maintain the highest standards of brand training.
 </li>
 <li>
 Cascade brand philosophy, product knowledge, and new launch information to retail teams.
 </li>
 <li>
 Develop area managers and provide on-the-floor coaching for supervisors and their teams.
 </li>
 </ul>
 
 
 
 
 
 People Development:
 
 
 <ul>
 <li>
 Develop innovative teams and guide them to perform at their optimal potential.
 </li>
 <li>
 Conduct performance evaluations and promote ongoing training and development.
 </li>
 <li>
 Provide leadership and a channel for escalations.
 </li>
 <li>
 Communicate organizational changes and facilitate effective change management.
 </li>
 </ul>
 
 
 
 
 
 Compliance and Legal Matters:
 
 
 <ul>
 <li>
 Ensure compliance with local regulations, labour laws, and retail industry standards. Address any legal or compliance issues promptly and proactively.
 </li>
 </ul>
 
 
 
 
 
 Store Openings, Relocations &amp; Revamping:
 
 
 <ul>
 <li>
 Collaborate with brand teams to develop and execute comprehensive plans for new store openings.
 </li>
 <li>
 Develop and execute plans for new store openings, including site selection, lease negotiations, and store launch activities.
 </li>
 <li>
 Develop relocation strategies to minimize disruption to operations and ensure a smooth transition.
 </li>
 <li>
 Analyze store performance and customer feedback to identify areas for improvement and revamping opportunities.
 </li>
 <li>
 Provide guidance and support to the store management team during the opening, relocation &amp; revamping process.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Retail Management or a related field (MBA preferred).
 </li>
 <li>
 Proven experience in senior management within the beauty or retail industry.
 </li>
 <li>
 Demonstrated track record of achieving sales targets and driving business growth.
 </li>
 <li>
 Familiarity with both online and offline retail channels.
 </li>
 </ul>
</div>

Sales Manager

Alshaya Group

<div>Job No: MRF13521
 
Location: Kuwait<div></div><div><div> 
</div></div> 
 
<div></div>The Role:

You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales.

You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputize for the Store Manager during periods of leave.

Qualifications &amp; Requirements:

You will have/be:
<ul><li>At least 3 years retail experience (ideally at a supervisory level).</li></ul>
<ul><li>A secondary/high school education.</li></ul>
<ul><li>An understanding of cosmetics or health &amp; beauty retail.</li></ul>
<ul><li>English language skills, both written and verbal (Arabic language skills are also desirable).</li></ul>
<ul><li>PC literate.</li></ul> 
 
Advertised: 13 Oct 2025 
Application close: 30 Nov 2025</div>

Deputy Store Manager - Harvey Nichols - Kuwait

JOYBOX

Job Description: Sales Executive (Arab Nationality)Location: Salmiya, KuwaitAbout Us:Welcome to JoyBox, a pioneer in marketing and business solutions. We specialize in helping businesses strengthen customer relationships and build lasting loyalty. Our app-free digital loyalty programs are designed to be engaging and support long-term growth. We are looking for a dynamic and motivated Sales Executive to join our growing team.Job Summary:This is a full-time, on-site position based in Kuwait. The Sales Executive will focus primarily on B2B sales, engaging with retail and service-oriented businesses to promote JoyBox&rsquo;s digital marketing solutions. The role involves identifying and reaching out to potential clients, presenting tailored solutions to meet their business needs, and successfully closing deals. The Sales Executive will also maintain and expand relationships with existing clients, deliver exceptional customer service, and consistently work toward achieving defined sales targets and objectives.Key Responsibilities:<ul><li>Identify and Generate Leads: Actively seek out new business opportunities through cold calling, networking, social media, and other methods.</li><li>Build and Maintain Client Relationships: Develop and nurture relationships with existing and potential customers, understanding their needs and providing appropriate solutions.</li><li>Conduct Sales Presentations: Present and demonstrate products/services to potential clients in a compelling and professional manner.</li><li>Achieve Sales Targets: Meet or exceed monthly and annual sales goals, working towards the overall growth of the company.</li><li>Negotiate and Close Deals: Handle negotiations and objections, ensuring a smooth and successful close of sales deals.</li><li>Prepare Sales Reports: Maintain accurate records of sales activities, customer interactions, and pipeline management. Report on sales metrics and activities to the Sales Manager.</li><li>Stay Updated on Industry Trends: Keep up-to-date with market trends, competitor activities, and industry developments to identify opportunities and threats.</li><li>Collaborate with Team: Work closely with the marketing and product teams to align sales strategies with overall business objectives.</li><li>Customer Feedback: Collect and communicate customer feedback to help improve product offerings and customer experience.</li></ul>Qualifications:<ul><li>Proven 2&ndash;3 years of B2B sales experience, with a strong track record in prospecting, pitching, and closing deals</li><li>Excellent customer service skills</li><li>Ability to build and maintain relationships with clients</li><li>Familiarity with digital marketing and loyalty programs</li><li>Self-motivated, goal-oriented, and able to work independently</li><li>Fluency in English and Arabic required; additional languages are an advantage</li><li>Bachelor's degree in Business, Marketing, or related field preferred</li><li>Strong computer literacy, including proficiency with CRM systems and Microsoft Office applications</li></ul>Application Process: Interested candidates are invited to submit their resume for consideration. We offer a competitive remuneration package complemented by performance-based commissions. We look forward to welcoming a dedicated professional who shares our commitment to excellence and customer satisfaction.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Two: 2 years (Preferred)</li></ul>Language:<ul><li>English and Arabic Fluently (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>

Outdoor Sales Executive

Zegna

<div>
 JOB CONTENT
 
 
 To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
 
 
 
 Key Responsibilities
 
 
 
 
 FUNCTIONAL RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.
 </li>
 <li>
 Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
 </li>
 <li>
 Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
 </li>
 <li>
 Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
 </li>
 <li>
 Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
 </li>
 <li>
 Maintain personal grooming standards as advised by the Store Manager.
 </li>
 <li>
 Maintain clean and organized display, fitting rooms and stock areas.
 </li>
 <li>
 Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
 </li>
 <li>
 Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
 </li>
 <li>
 Recruit customers for the database, accurately entering their details on the system.
 </li>
 <li>
 Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
 
 
 </li>
 </ul>
 
 Education, Experience, Functional Skills And Knowledge
 
 
 
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 High school qualification
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4 to 6 years retail sales or customer service experience.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Passion for retail industry
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 </ul>
</div>

Senior Style Advisor - The Avenues Mall

Thinnies

<div>
 
 The SPMO Manager is responsible for establishing, managing, and leading the Strategic Project Management Office to ensure all strategic projects and initiatives within the F&amp;B organization are effectively executed, aligned with company goals, and deliver measurable business value. The role oversees project governance, planning, tracking, and performance reporting across all business units including operations, supply chain, HR, finance, and marketing.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Alignment &amp; Governance
 
 
 <ul>
 <li>
 Develop and implement the SPMO framework, policies, and methodologies aligned with the company&rsquo;s strategic objectives.
 </li>
 <li>
 Ensure all projects and initiatives support the overall business strategy and growth targets.
 </li>
 <li>
 Establish and lead governance structures, steering committees, and regular review meetings.
 </li>
 </ul>
 
 
 Project &amp; Portfolio Management
 
 
 <ul>
 <li>
 Oversee the full lifecycle of strategic projects across the organization &mdash; initiation, planning, execution, monitoring, and closure.
 </li>
 <li>
 Manage the project portfolio, ensuring prioritization, resource allocation, and risk management.
 </li>
 <li>
 Coordinate with functional heads (Operations, Finance, HR, Supply Chain, etc.) to ensure project milestones are met.
 </li>
 </ul>
 
 
 Performance Monitoring &amp; Reporting
 
 
 <ul>
 <li>
 Develop KPIs and dashboards to monitor progress and measure impact of strategic initiatives.
 </li>
 <li>
 Report regularly to senior leadership on project performance, budget adherence, and ROI.
 </li>
 <li>
 Identify bottlenecks and recommend corrective actions for underperforming projects.
 </li>
 </ul>
 
 
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Act as a central point of communication for all strategic projects within the organization.
 </li>
 <li>
 Facilitate collaboration between departments and ensure consistency in project management practices.
 </li>
 <li>
 Provide coaching and support to project managers and department heads on best practices.
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Lead post-project evaluations and lessons-learned reviews to enhance future project performance.
 </li>
 <li>
 Identify opportunities for operational improvement and efficiency within the F&amp;B business.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Project Management, or related field.
 </li>
 <li>
 PMP certification preferred.
 </li>
 <li>
 Minimum
 
 7&ndash;10 years
 
 of experience in project or strategy management, with at least
 
 3&ndash;5 years in the F&amp;B industry
 
 .
 </li>
 <li>
 Proven experience in managing multiple large-scale, cross-functional projects.
 </li>
 <li>
 Strong understanding of F&amp;B operations, supply chain, and retail dynamics.
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills.
 </li>
 <li>
 Proficiency in project management software (MS Project, Smartsheet, or similar).
 </li>
 </ul>
 
 
</div>

Strategic Project Management Office (SPMO) Manager

Sahara Kuwait Resort

<div>Company Description 
Al Jazeera Real Estate Development Co. K.S.C.C (AJRE) founded in 2002, is a closed shareholding Company has an impressive 22-years of track record providing high-quality developments such as Sahara Kuwait Golf Resort, Murouj Mall &amp; Sahara Equestrian Resort.
AJRE continues to develop its business by expanding into related business lines and offering new products and services. AJRE is committed to the pursuit of excellence and will continue evaluating ways to strengthen policies and practices to promote the interests of shareholders, partners, and employees. 
Job Description 
1. Lead and mentor the marketing and events team, fostering creativity and professional development. 
2. Develop and execute comprehensive marketing strategies aligned with company goals. 
3. Plan, organize, and manage corporate and promotional events, ensuring high-quality execution. 
4. Lead the marketing team and coordinate with internal stakeholders and external vendors. 
5. Collaborate with retail tenants and service providers to support joint marketing and promotional activities. 
6. Manage social media, digital campaigns, and brand presence across platforms. 
7. Identify, approach, and manage sponsors, ensuring mutually beneficial partnerships for events and campaigns. 
8. Coordinate with designers, contractors, and vendors to deliver high-quality event setups and marketing materials. 
8. Monitor and analyze marketing and event performance, providing actionable insights and reporting to management. 
9. Ensure all events and marketing initiatives align with brand standards and operational guidelines. 
10. Analyze marketing performance metrics and provide actionable insights. 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Marketing, Business, or a related field; Master&rsquo;s preferred.</li><li>Minimum 10 years of experience in marketing, with at least 5 years in a leadership role.</li><li>Proven experience in organizing large-scale events.</li><li>Strong leadership, communication, and project management skills.</li><li>Creative thinker with a strategic mindset and attention to detail.</li></ul></div>

Head of Events & Marketing

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