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Al Riyady Corporate Services

Job Title: Spa Manager Location: Dubai Department: Wellness &amp; SpaJob Summary: We are seeking an experienced Spa Manager to oversee daily operations of Spa, ensuring exceptional guest experiences, team performance, and achievement of revenue goals. The ideal candidate will combine operational leadership with hands-on service excellence and a passion for wellness.Key Responsibilities:<ul><li>Manage day-to-day spa operations and ensure premium service standards.</li><li>Supervise, train, and motivate spa staff to maintain quality and professionalism.</li><li>Drive sales, manage budgets, and achieve revenue and profitability targets.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Conduct spa treatments when required to support peak hours and uphold quality.</li><li>Oversee inventory control, scheduling, and facility maintenance.</li><li>Handle customer feedback and ensure high satisfaction levels.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Spa Management, Hospitality, or related field.</li><li>5&ndash;7 years of experience in a luxury spa/wellness center, including 3+ years in a managerial role.</li><li>Strong knowledge of spa treatments, products, and operations.</li><li>Excellent leadership, communication, and customer service skills.</li><li>Proficiency in MS Office</li></ul>Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have as a Spa Manager ?</li><li>Can you speak Arabic ?</li></ul>

Spa Manager

Confidential Company

Company DescriptionAt Soul Senses Spa & Wellness UAE, we offer an experience that makes you feel relaxed and peaceful. Our spa combines calming music, refreshing scents, and a touch of luxury to create a perfect place for rest and comfort. We have 20 spa outlets and 3 salon outlets across the UAE, and we proudly work with top hotel brands such as Accor, Hilton, Jumeirah, marriott. Role DescriptionThis is a full-time, on-site job for a Spa Manager based in Dubai. The Spa Manager will handle the spa daily operations, make sure customers are happy, and maintain excellent service standards. It is a sales-focused role. Main duties include managing the team, budget, and resources, while also overseeing skincare treatments and services. The Spa Manager is responsible for making sure everything in the spa runs smoothly and efficiently. ResponsibilitiesGuest Relations and Customer Service:Greet all guests warmly and professionally, ensuring a welcoming and relaxing atmosphere upon arrival.Answer all incoming calls, emails, and inquiries about spa services, treatments, and promotions.Handle guest reservations and appointments, ensuring all preferences are noted and met.Address guest complaints or issues promptly and professionally, ensuring a positive experience and guest satisfaction.Provide information and recommendations on spa services, treatments, and packages to enhance the guest experience. Team Management and Training:Supervise and manage front desk staff, ensuring a high level of performance and professionalism.Create work schedules and ensure adequate coverage during peak times.Conduct regular training and development sessions for front desk associates on spa services, guest interaction, and booking systems.Provide performance feedback and resolve any team conflicts to maintain a positive work environment. Spa Operations and Administration:Oversee the check-in and check-out process, ensuring smooth transitions and accuracy in billing.Manage spa booking system to schedule appointments, ensuring that there are no scheduling conflicts and that all treatments are properly allocated.Monitor inventory of retail products and ensure that spa products are stocked, displayed, and available for sale to guests.Assist with managing spa records, ensuring all guest information is accurately entered and stored securely in the system. Billing and Financial Management:Ensure that all billing and payments are processed accurately and efficiently, including cash, credit, and gift card transactions.Manage spa memberships, packages, and gift card sales, ensuring accurate tracking and renewals. Health and Safety Compliance:Ensure the spas cleanliness and organization, adhering to health and safety standards.Enforce company policies and ensure that all spa services meet legal and health regulations.Monitor and maintain appropriate safety standards in spa areas, such as locker rooms, treatment rooms, and common areas. Marketing and Promotions:Support the implementation of spa promotions, seasonal packages, and membership drives.Help with the marketing efforts by distributing promotional materials and ensuring that guests are aware of ongoing offers.Maintain knowledge of spa services, treatments, and retail offerings to promote effectively to clients.

Team Yousfi Combat & Fitness

Job Description: We are seeking an experienced and dynamic Spa Manager to lead our spa operations and ensure an exceptional guest experience. The ideal candidate will have strong knowledge of spa management, team leadership, sales, and client relations. This role requires someone who can efficiently manage the day-to-day operations, develop business strategies, and drive growth in client base and product sales.Job Type: Full-timePay: AED3,000.00 - AED7,000.00 per month

Hilton Hotels

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Operational Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery. Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets. Maximize treatment revenue through effective yield management of the treatment schedule. Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials. Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations. Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography. Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards. Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard. Manage and grow membership offerings. Supervise pool operations, ensuring guest safety, comfort, and luxury service. Stay current on competitor activity and global wellness trends to maintain a leading edge. Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards. Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols. Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities. Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times. People Identify training needs and conduct timely performance reviews for the spa team as per company requirements. Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets. Recognize and reward good performance, managing a team member recognition program in line with expectations. Recruit team members in accordance with company and statutory requirements. Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies. Ensure all vacation planning is completed, updated, and in line with business requirements. Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching. Financial Manage the spa s departmental budget and P&amp;L, including forecasts and accruals. Monitor product costs, inventory levels, and implement cost-control measures without compromising quality. Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning. Commercial Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering. Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events. Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

IHG Hotels & Resorts

Job Details Location: UAE Location: Dubai Industry: Hospitality and Tourism Function: Personal Trainer / Fitness Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Oversee daily spa and wellness facility operations, ensuring smooth and professional service delivery. * Lead, train, and motivate therapists and spa attendants to maintain exceptional guest satisfaction. * Design and implement innovative spa treatments, wellness packages, and seasonal promotions. * Monitor and maintain hygiene, health, and safety compliance at all times. * Manage departmental budgets, stock inventories, and cost controls to ensure profitability. * Build strong guest relationships, ensuring personalized service and encouraging repeat business. * Collaborate with hotel management to integrate spa offerings with overall guest experience. * Handle guest concerns with professionalism and resolve issues promptly. Ideal Profile * Previous leadership experience in spa and wellness management, preferably in luxury hotels. * Familiarity with IHG brand standards is an advantage. * Based in the UAE with knowledge of local spa and wellness trends. * Strong leadership, organizational, and communication skills. * In-depth understanding of spa therapies, wellness practices, and guest service standards. * Passionate about guest satisfaction and creating memorable wellness experiences. Skills Set * Spa and wellness operations management. * Team leadership and staff training. * Financial management and cost control. * Guest service and relationship building. * Health, safety, and hygiene compliance.

Spa Staff.com

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates Join to apply for the Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates role at Spa . Job Details <ul> <li>Minimum experience required: over 5 years</li> <li>Salary: Negotiable based on skills and experience</li> <li>Location: Dubai, AE</li> <li>Start date: Immediately</li> </ul> Responsibilities: Responsible for the successful operations of hair, beauty, and spa salons. Ensure profit and customer satisfaction, lead teams of salon and spa staff to provide excellent services, maximize profit, and adhere to health and safety regulations. Job Information <ul> <li>Seniority level: Mid-Senior level</li> <li>Employment type: Full-time</li> <li>Job function: Management and Manufacturing</li> <li>Industry: Wellness and Fitness Services</li> </ul> Referrals increase your chances of interviewing at Spa by 2x. Get notified about new Spa Manager jobs in Dubai, Dubai, United Arab Emirates.

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates .

IZIL Beauty

Job Title: Spa Supervisor Department: Spa &amp; Retail Store Reports To: Store &amp; Spa ManagerRole OverviewThe Spa Supervisor plays a crucial leadership role, ensuring the smooth daily operations of the spa while delivering exceptional customer service. This position involves supervising spa therapists, front-of-house staff, spa receptionists, and attendants. The Spa Supervisor acts as the key link between therapists and the spa manager and is responsible for maintaining high standards of treatments, training staff, and optimizing spa profitability.Key ResponsibilitiesOperational Management<ul><li>Develop and enforce Spa Standard Operating Procedures (SOPs) to maintain high-quality service.</li><li>Oversee spa treatments, ensuring they comply with company standards and legislation.</li><li>Assist in payroll duties, attendance tracking, and scheduling staff shifts.</li><li>Manage bookings, payments, and consultation processes to enhance the guest experience.</li><li>Assist the Spa Manager in stock control, including weekly and monthly inventory checks.</li><li>Monitor spa equipment and materials, ensuring proper use and maintenance.</li><li>Handle store-related tasks as required, ensuring seamless coordination with inventory and product management.</li></ul>Guest Experience &amp; Customer Relations<ul><li>Ensure guests receive a high standard of service, addressing inquiries and concerns professionally.</li><li>Handle customer feedback efficiently, escalating issues where necessary to improve products and services.</li><li>Train and mentor staff to provide an exceptional guest experience.</li><li>Promote spa services and products to enhance sales and client engagement.</li></ul>Staff Training &amp; Development<ul><li>Plan, coordinate, and supervise training for all spa staff, ensuring they are proficient in various treatments.</li><li>Provide product knowledge training and follow-up to ensure staff confidence in promoting spa products.</li><li>Lead by example and foster a positive work environment for staff development.</li><li>Establish and maintain effective employee relations to promote teamwork and efficiency.</li></ul>Health, Safety &amp; Compliance<ul><li>Ensure compliance with spa security, fire, health, and safety regulations.</li><li>Monitor cleanliness and hygiene standards across all spa areas.</li><li>Oversee the proper sanitization of equipment and treatment rooms.</li></ul>Qualifications &amp; ExperienceEducation &amp; Certifications<ul><li>Diploma or certification in massage therapy, body treatments, or beauty therapy from a recognized institute.</li><li>CIDESCO/CIDTAC or equivalent qualification in spa supervision.</li><li>A management course in team leadership and customer service is a plus.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and communication skills.</li><li>Minimum of 3 years of supervisory experience in the spa industry.</li><li>Hands-on experience in managing day-to-day spa operations.</li><li>Knowledge of spa treatments, retail sales, and product promotions.</li><li>Proficient in computer operations for booking systems and inventory management.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving and decision-making skills.</li></ul>Personal Attributes<ul><li>Positive Attitude: Maintains an approachable and professional demeanor.</li><li>Customer-Focused: Passion for providing a luxury guest experience.</li><li>Adaptability: Flexible to handle different work situations and responsibilities.</li><li>Professionalism: High grooming and presentation standards.</li><li>Time Management: Ability to multitask and prioritize responsibilities effectively.</li><li>Self-Motivated: Works proactively with minimal supervision.</li></ul>Why Join Us?As a Spa Supervisor, you will be a key contributor to the success of our spa, ensuring smooth operations and an exceptional guest experience. This role offers opportunities for professional growth and leadership development in a dynamic spa environment.This job description outlines the key responsibilities and expectations for the Spa Supervisor role. Additional duties may be assigned based on business needs.Job Type: Full-timePay: AED7,500.00 per monthExperience:<ul><li>In spa and salon Field : 3 years (Preferred)</li></ul>Language:<ul><li>Must Be English and Arabic Speaker (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Spa Supervisor -Female

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Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates .

Spa Supervisor -Female