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assistant manager - strategic accounts sales

national key accounts manager

Bajaj Consumer Care

<div>
 
 
 The National Key Accounts Manager is responsible for managing the business of 3-4 National MT Key accounts and regional accounts. The key responsibilities involve the following -
 
 
 <ul>
 <li>
 Developing annual business plan for assigned customers to ensure that the plan is achievable, and regularly conduct monthly, quarterly business review, yearly business review with customer.
 </li>
 <li>
 Developing and maintaining strong business relationship with customer in order to gain strong collaboration in mutually driving business objectives and to get a better position in negotiating for the agreement and business development plans.
 </li>
 <li>
 Monitoring category and brands performance against market, evaluating the effectiveness of promotions, activities, and takes corrective action, as needed to ensure achievement of business goals.
 </li>
 <li>
 Ensuring promotional spends in line with plans, delivering on gross margin targets. Maintaining commercial hygiene by tracking overdues and reconciliation of accounts every quarter.
 </li>
 <li>
 Planning sales forecast in details for all store formats to ensure supply accuracy
 </li>
 <li>
 Be active and flexible to manage, adapt and revise the customers plans under unexpected business circumstanc
 </li>
 </ul>
 
 
 
 
 
 Major Duties/Responsibilities:
 
 
 
 
 
 
 1.
 
 
 30%
 
 
 
 Account Management
 
 
 <ul>
 <li>
 Responsible for portfolio planning and listing. Negotiating and closing trade terms with the accounts. Ensuring availability through getting the product link across geographies and stores. Negotiating for space and planogram suitable for the product.
 </li>
 <li>
 Planning trade marketing activites for the account to impact offtakes from the stores. Coordinating with the customer marketing team to line up instore acitivity along with the marketing plans and hence draw a trade marketing calendar for the year.
 </li>
 <li>
 Tracking of brand offtakes v/s relevant category to gain shares
 </li>
 <li>
 Following up on account receivables and coordinating with the commercial team to get account reconciliation sign offs , every year.
 </li>
 <li>
 Ensure fulfillment and track fill rates. Cordinate with the supply chain team to delver on CFR targets..
 </li>
 </ul>
 
 
 
 
 2.
 
 
 30%
 
 
 
 Sales management
 
 
 <ul>
 <li>
 Ensures the delivery of the sales goals through the sales team. Defines the Key Performance Indicators (KPIs) for the sales team in alignment with the organization goals.Owns the sales KPIs.
 </li>
 </ul>
 
 
 
 
 3.
 
 
 25%
 
 
 
 Financial management
 
 
 <ul>
 <li>
 The role is responsible for the P&amp;L at the account level. Should coordinate with the finance team to put processes for monitoring of account level P&amp;L. Periodic review and next steps to achieve the financial goals for the account.
 </li>
 <li>
 Should be able to measure the efficacy of promotions with support from the financial team. Plan and ensure best ROIs from the promotional spends.
 </li>
 <li>
 Is accountable for the accounts receivables and claims.With coordination with the commercial team, should ensure timely recovery of outstandings and clearing of claims. Ensure periodic reconciliation of accounts with the customers.
 </li>
 </ul>
 
 4.
 
 
 15%
 
 
 
 People management
 
 
 <ul>
 <li>
 Delivers the agreed organizational and talent development strategies in his market.
 </li>
 <li>
 The role consistently articulates to HR partners the development needs of his team. Work closely with HR to retain talent and work towards growth of potential candidates.
 </li>
 <li>
 The role is an active participant in determining in-market recruitment, retention and rewarding processes and programs for his team.
 </li>
 <li>
 The role is responsible for the training and development of the sales team. Should be able to provide relevant and adequate training directly or thorugh HR support for the sales team
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Business &ndash; 30% or more of the MT channel
 
 
 
 
 
 Team size &ndash; IC Role
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Minimum Education and Experience Requirements:
 
 
 
 
 
 
 
 
 Education:
 
 
 
 
 Graduate from any college/university with a business degree.
 
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 Minimum 8-10 years of work experience in sales, handling FMCG products. At least 5 years' experience in key account management preferable in FMCG industry working as a KAM.
 </li>
 </ul>
 
 
 
 
 Attributes :
 
 <ol>
 <li>
 Leadership
 </li>
 </ol>
 
 The candidate should be a visionary. He/She should help everyone see and be excited by what's possible. His/Her customers and their peers should respect him/her. He/She should be able to respectfully challenge and direct the customer in the customer's best interest. This means he/she must have a degree of comfort with stressful situations. Team members should be willing to go the extra mile for him/her.
 
 
 
 
 
 
 
 
 Communication
 
 
 He/She should be able to keep all stakeholders informed on all the important issues. He/She should be able to coordinate with different functions , smoothly. He/She would often have to lead the presentation of project updates or account reviews. Whether oral or written, it is critical that all communications are concise, clear and convincing. Communication must also be highly nuanced for the particular stakeholder or group being spoken to.
 
 
 
 
 
 
 
 
 Business Acumen
 
 
 He/She should be able to see the bigger business issues for the customer and help the customer to manage their business. He/She should be able to look at long term perspective when taking business decisions and not focused on closing deals in isolation. He/She should be able to create value for the company and ensure all business deals are a win &ndash; win for both the company and the client.
 
 
 
 
 
 Relationship Savvy
 
 
 He/She must be able to read people and connect meaningfully with a variety of personalities. He/She must understand that all progress is made through relationships. He/She must know when to take the lead in relationship development and when to enable others to take the lead. His/Her objective is to build a highly intricate web of many-to-many relationships between the client&rsquo;s people and the company&rsquo;s &mdash; the more intricate the web, the greater the partnership and the higher the cost to switch to a competitor
 
 
 
 
 
 Results Oriented
 
 
 He/She must have acute focus on getting results for the customer. This means he/she must be proactive and not wait for the customer to notice they are not on track to achieving a particular goal. He /She must have a &ldquo;no excuses&rdquo; mindset.He/She should be able to take the next logical step. He/She should be able to coordinate between multiple resources to achieve the desired outcome.He/She should be matured enough to take the blame for failures and give credit to the team for successes .
 
 
 
 
 
 . Appetite for Learning
 
 
 He/She should be able to recognize the pace of change that we are undergoing. Consequently, he/she should always be open to training and development. He/She should never be complacent on his/her achievements. He/She should be able to command respect by constantly working on growing in his/her perspectives and abilities.He/She should constantly look for opportunities to improve in areas that he/she has identified as important.
 
 
 
</div>

National Key Accounts Manager

LexiConn Content

<div>
 
 
 About the Role
 
 
 
 
 
 We are looking for an organized and proactive Account Manager to manage client accounts and oversee content and e-learning projects. The ideal candidate will ensure client expectations are met, coordinate cross-functional teams, and maintain quality and timely delivery across all initiatives.
 
 
 
 
 
 Key Responsibilities:
 
 
 &middot;
 
 
 <ul>
 <li>
 
 Manage client accounts and act as the primary point of contact.
 
 
 </li>
 <li>
 
 Plan, track, and oversee content and e-learning projects end-to-end.
 
 
 </li>
 <li>
 
 Coordinate with writers, designers, and product teams to ensure smooth execution of learning programs.
 
 
 </li>
 <li>
 
 Define timelines, milestones, and deliverables while managing priorities.
 
 
 </li>
 <li>
 
 Ensure content quality, instructional effectiveness, and adherence to client/brand guidelines.
 
 
 </li>
 <li>
 
 Report progress, risks, and outcomes to clients and senior management.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Must Haves
 
 
 <ul>
 
 </ul>
 <ul>
 <li>
 
 Proven experience managing client accounts and/or e-learning/content projects.
 
 
 </li>
 <li>
 
 Understanding of e-learning content development and instructional principles.
 
 
 </li>
 <li>
 
 Strong organizational, planning, and multitasking skills.
 
 
 </li>
 <li>
 
 Excellent communication and stakeholder management skills.
 
 
 </li>
 <li>
 
 Ability to work in-office at Andheri West, Mumbai.
 
 
 </li>
 <li>
 
 Familiarity with content workflows, project management tools, and tracking metrics.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 &middot;
 
 
 <ul>
 <li>
 Work closely with senior management of a fast-scaling tech company
 
 </li>
 <li>
 Immense learning
 </li>
 </ul>
</div>

Account Manager – Content & E-Learning Projects

L'Oréal

<div>
 For 115 years, L&rsquo;Or&eacute;al, the world&rsquo;s leading beauty player, has devoted itself to one thing only: fulfilling the beauty aspirations of consumers around the world. Our purpose, to create the beauty that moves the world, defines our approach to beauty as essential, inclusive, ethical, generous and committed to social and environmental sustainability.
 
 
 In our journey, we are looking for talented individuals who can lead us on this mission.
 
 
 
 Would you like to be a part of the adventure?
 
 
 
 We have a suitable opportunity in L'Or&eacute;al India
 
 Supply chain
 
 for the position of
 
 National Logistics and Warehousing Manager.
 
 In this
 
 People Manager
 
 role, you will be responsible for overseeing L&rsquo;Or&eacute;al&rsquo;s
 
 Distribution Centre operations, audits &amp; compliance, pan-India
 
 . You should have
 
 10+ years of
 
 professional experience with
 
 FMCG or a related Industry
 
 . The location of the job will be at the L&rsquo;Oreal India Head Office at
 
 Mumbai
 
 .
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitoring day to day Distribution Centre operations in line with L&rsquo;Or&eacute;al business requirements and standards.
 </li>
 <li>
 Interface sales channels, customers, Fiscal, Legal, IMPEX, Finance &amp; control, and service providers at local level.
 </li>
 <li>
 Team coaching, development, and management of off role/3PL resources.
 </li>
 <li>
 Monthly monitoring and reporting of warehousing cost in line with budget. Driving cost reduction initiative while improving customer SLA
 </li>
 <li>
 3PL operations KPI and performance Monitoring. Monthly operational and quarterly Business reviews.
 </li>
 <li>
 RCA and CAPA of operational issues and customer claims in a view to improve and strengthen L&rsquo;Or&eacute;al process and warehouse operations.
 </li>
 <li>
 Implementation of lean warehousing and operations, Daily management, 5S etc. to meet and exceed global standards
 </li>
 <li>
 Preparing &amp; Publishing of MIS reports as required by Management.
 </li>
 <li>
 Audit Compliance as per L&rsquo;Or&eacute;al Policies &ndash; Inventory, Social, EHS &amp; Internal Audits.
 </li>
 <li>
 Monitoring and managing value added service at 3 PL sites.
 </li>
 <li>
 Responsible for understanding the intricacies of the external 3rd party operations and acting as L&rsquo;Or&eacute;al&rsquo;s primary subject matter expert in this area.
 </li>
 <li>
 Continuously provide Commercial Trade, Quality Assurance, Supply Chain, Warehouse &amp; Logistics, and other functional areas with operational and analytical support.
 </li>
 <li>
 Provide mentorship to direct reports, including employee development plans, and cultivate a healthy work environment where employees feel valued and respected
 
 
 </li>
 </ul>
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers in line with L&rsquo;Or&eacute;al policies.
 </li>
 <li>
 Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
 </li>
 <li>
 Monitor quality, quantity, delivery times, and transport costs
 </li>
 <li>
 Resolve problems concerning execution at distribution Centre, customer issue and transportation issues.
 </li>
 <li>
 Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports.
 </li>
 <li>
 Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 At least 10 years of proven working experience in Warehousing/Distribution/logistics
 </li>
 <li>
 Record of successful distribution and logistics management
 </li>
 <li>
 Ability to manage multiple, complex requests and changing priorities at short notice under time pressure
 </li>
 <li>
 A resilient individual who is both persistent and influential and can negotiate and persuade others to their point of view
 </li>
 <li>
 Ability to empower and lead a team; supervising and mentoring staff; setting expectations and performance evaluation
 </li>
 <li>
 Excellent problem-solving, organizational, analytical, and critical thinking skills
 </li>
 <li>
 Strong initiative and demonstrated ability to interface effectively with colleagues at all level of the organization and work cross-culturally.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Internally &ndash; various functions like Supply &amp; Distribution Planning teams of different business divisions (Consumer, Professional &amp; Luxury Product divisions), Factory &amp; Warehouse Operation Team, Customer Service teams, Procurement, Manufacturing, Sales, Auditors, Legal, Accounts &amp; Finance teams
 </li>
 <li>
 Externally &ndash; 3PL / DC, Transport Vendors, Consumable Suppliers
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Travel will be need based
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Post-Graduation. MBA in Logistics or Supply Chain from a premium B-School is preferred.
 
 
 </li>
 </ul>
 L&rsquo;Or&eacute;al is committed to building a diverse environment and is proud to be an equal opportunity employer. L&rsquo;Or&eacute;al closely prohibits discrimination against any employee or applicant for employment because of the individual&rsquo;s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other characteristic protected by law.
</div>

National Logistics and Warehousing Manager

Saft

<div>
 <ol>
 <li>
 Provide back office contact point to Alcad and Saft customers
 </li>
 <li>
 CRM user - Enter accounts, contacts, meetings, opportunity and offer creation, win/loss, status reporting etc.
 </li>
 <li>
 Take part of the order review and follow sales numbers
 </li>
 <li>
 Techncial application support
 </li>
 <li>
 Commercial offers and tailored engineering solutions to customers
 </li>
 <li>
 Provide timely reporting and inputs to the manager for monthly reporting
 </li>
 <li>
 Entire sales process from prospect identification to customer satisfaction
 </li>
 <li>
 Provide timely reporting and inputs to the manager for monthly reporting
 </li>
 </ol>
</div>

Application and Pre-Sales engineer

Zodiac Maritime

<div>
 
 
 The role
 
 
 
 
 Position:
 
 Account Manager
 
 
 
 Contract type:
 
 Full Time
 
 
 
 Reporting to:
 
 Head of Manning Office - India
 
 
 
 Location:
 
 Mumbai - India
 
 
 
 
 
 
 Role Overview
 
 :
 
 
 
 
 
 As an Account Manager, you will be responsible for managing the financial operations of the India manning office, with a strong focus on crew-related accounts, payroll, budgeting, invoicing, and statutory compliance. Your role ensures financial accuracy, reporting integrity, and adherence to international maritime standards, local laws, and company policies. You will also support audits, streamline financial processes, and collaborate across teams to enable efficient crew management operations.
 
 
 
 
 
 
 Key Responsibilities and Primary Deliverables
 
 
 
 
 Financial Reporting &amp; Reconciliation
 
 
 <ul>
 <li>
 Maintain accounts records in line with accounting principles and statutory requirements.
 </li>
 <li>
 Prepare monthly recruitment fee calculations and reconciliation with London.
 </li>
 <li>
 Conduct monthly reporting to London and Singapore account team.
 </li>
 <li>
 Forecast fund disbursements and reconcile monthly invoices and remittances.
 </li>
 <li>
 Prepare annual fixed asset statements and reconcile with auditors.
 </li>
 </ul>
 
 
 
 
 
 2. Payments &amp; Banking Operations
 
 
 <ul>
 <li>
 Process vendor payments and prepare vouchers in Tally.
 </li>
 <li>
 Manage correspondence with banks for compliance and operational requirements.
 </li>
 <li>
 Reconcile remittances with principals, including exchange rate fixation with treasury.
 </li>
 <li>
 Coordinate with Zodiac London for seafarer allotments.
 </li>
 <li>
 Handle e-payments (TDS, PF, ESIC), issue TDS certificates, and calculate advance tax.
 </li>
 </ul>
 
 
 
 
 
 3. Statutory Compliance &amp; Taxation
 
 
 <ul>
 <li>
 Perform SWF &amp; ITF Trust calculations and quarterly payments to NUSI/MUI.
 </li>
 <li>
 Ensure statutory compliance with TDS, GST, income tax returns, and annual filings.
 </li>
 <li>
 Manage PF, insurance, and labour law compliance for office staff.
 </li>
 <li>
 Oversee renewal of Shop &amp; Establishment registrations and yearly LEI Code.
 </li>
 </ul>
 
 
 
 
 
 4. Audit &amp; Internal Controls
 
 
 <ul>
 <li>
 Prepare schedules and details for statutory and annual audits.
 </li>
 <li>
 Support auditors in scrutiny matters and ensure compliance with audit recommendations.
 </li>
 </ul>
 
 
 
 
 
 5. Administrative Accounting &amp; Office Operations
 
 
 <ul>
 <li>
 Maintain proper filing of monthly expense invoices, vouchers, and records.
 </li>
 <li>
 Review and manage annual maintenance contracts (AMCs) and vendor agreements.
 </li>
 </ul>
 
 
 
 
 
 Skills Profile
 
 
 <ul>
 <li>
 Strong knowledge of accounting principles and financial reporting standards.
 </li>
 <li>
 Familiarity with maritime/shipping industry accounting practices, especially crewing and manning.
 </li>
 <li>
 Proficiency in Tally, QuickBooks, or ERP systems.
 </li>
 <li>
 Excellent organizational skills, attention to detail, and analytical thinking.
 </li>
 <li>
 Good communication and interpersonal skills for cross-functional collaboration.
 </li>
 <li>
 Ability to handle sensitive information with confidentiality.
 </li>
 <li>
 Strong time management and ability to meet deadlines under pressure.
 </li>
 </ul>
 
 
 
 
 
 Relevant Experience &amp; Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Accounting, Finance, or Commerce.
 </li>
 <li>
 Additional certifications such as CA-Inter, CPA, or equivalent are a plus.
 </li>
 <li>
 2&ndash;5 years of accounting experience, preferably in shipping, maritime, or logistics industries.
 </li>
 <li>
 Experience in payroll, invoicing, compliance, and crew-related financial operations preferred.
 </li>
 <li>
 Knowledge of international remittance processes and Maritime Industry operations are desirable.
 </li>
 </ul>
 
 
 
 
 Due to the volume of applicants, it is with regret that only shortlisted candidates will be contacted.
 
 
 
</div>

Account Manager

Paula's Choice Skincare

<div>
 
 
 About Us:
 
 
 
 
 
 
 Paula&rsquo;s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:
 
 
 
 
 <ul>
 <li>
 
 Build Trust:
 
 We set the standard for skincare, transparency, and shared knowledge.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Be Bold:
 
 We lead through innovation and by challenging the status quo.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Act with Kindness:
 
 We operate with respect and care&mdash;for our customers, colleagues, and the planet.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Create Community:
 
 We believe in the power of connection&mdash;whether educating customers, supporting each other, or giving back, we grow stronger together.
 </li>
 </ul>
 
 
 
 
 
 About the Region
 
 :
 
 
 
 
 
 Our Southeast Asian headquarters is located in Singapore, and currently manages Singapore, Malaysia, Indonesia, Thailand, Philippines and India. Our channels include not only our own DTC platform, but also marketplaces such as Lazada, Shopee, Amazon, Zalora as well as an offline presence in Unity Pharmacies and Sephora Stores.
 
 
 
 
 
 
 About Our Culture:
 
 
 
 
 
 
 We&rsquo;re a rapidly growing entrepreneurial team that thrives on change, prioritizing a culture of feedback and inclusivity. Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration.
 
 
 
 
 
 Paula&rsquo;s Choice is also committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it&rsquo;s the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula&rsquo;s Choice could be a wonderful fit for you.
 
 
 
 
 
 
 
 Omnichannel Key Account Manager
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 This role is essential for building and maintaining strong, strategic relationships with our key retail partners to drive profitable sales growth and ensure a premium, consistent brand experience across all customer touchpoints.
 
 
 
 
 
 The Omnichannel Key Account Manager will be the central figure for managing our most critical accounts, especially concerning brand expansion and presence across both online (DTC &amp; Marketplaces) and offline (multi-brand beauty retailers).
 
 
 
 
 
 The incumbent will be responsible for deep-diving into day-to-day chain discussions and operations, ensuring the brand has prime visibility and effective merchandising on all online platforms, and securing best-in-class product imagery and presentation in offline stores, all aligned with global and local strategies. This position requires a strategic thinker, a skilled negotiator, and a collaborator who can seamlessly execute across digital and physical retail landscapes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 1. Strategic Account Leadership &amp; Commercial Growth
 
 
 
 
 
 
 <ul>
 <li>
 
 Key Account Strategy &amp; Planning:
 
 Develop and execute comprehensive annual and quarterly joint business plans (JBPs) for key accounts to drive business.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Relationship Management:
 
 Build and maintain strong, trusted, and long-term relationships with key stakeholders and decision-makers at all levels within the assigned retail partners.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Forecasting &amp; Performance:
 
 Own and manage reliable sales forecasts (Sell-In and Sell-Out), conducting regular performance and planning reviews with channel partners and internal teams.
 </li>
 </ul>
 
 
 
 
 
 
 2. Omnichannel Brand Execution &amp; Visibility
 
 
 
 
 
 
 
 
 
 
 
 
 Online Excellence (DTC, Marketplaces):
 
 
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations and execution of brand stores/pages on key platforms, ensuring prime brand visibility and effective digital merchandising.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Work with marketplace and DTC teams to ensure product listings, pricing, and campaign messaging are consistent, accurate, and optimized for maximum conversion and timely execution across all online platforms.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coordinate with the Operations team to ensure seamless order fulfilment, inventory health, and adherence to platform SLAs (Service Level Agreements).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Offline Excellence:
 
 
 
 
 
 <ul>
 <li>
 Ensure the implementation of best-in-class in-store merchandising and visual displays (planograms) that enhance brand visibility and reflect global benchmarks and marketing plans.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Collaborate with Vendors and agencies to appropriate merchandising and ensuring retail staff are trained, knowledgeable, and confident in selling products, driving the best possible brand imagery and customer experience.
 </li>
 </ul>
 
 
 
 
 
 
 3. Cross-Functional Collaboration &amp; Insights
 
 
 
 
 
 
 <ul>
 <li>
 Internal Alignment: Serve as the key link of communication between key customers and all internal departments (Marketing, Supply Chain, Operations, Finance, IT) to ensure a seamless execution of all activities and campaigns.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Performance Monitoring &amp; Insights: Utilize data and analytics to deeply understand customer interactions, identify market trends, and uncover opportunities for growth and optimization across channels.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Advocacy &amp; Problem Solving: Act as the internal champion for the customer's needs, resolving any issues or challenges they may face promptly and professionally to reinforce trust and loyalty.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Liaison with SEA for co-ordination on best practices: Co-ordinate with SEA team to share best practices from local markets and use learnings from the regional team for any local campaign. Identify and share successful campaign mechanics, operational efficiencies, and merchandising innovations
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Competition mapping: Conduct regular competitive analyses by tracking activations, pricing / promotion and new product launches of competitors across both key online and offline retail channels.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 5+ years of progressive experience in Key Account Management, Sales, or Channel Management, with a proven focus on both e-commerce/digital and offline retail.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Industry Knowledge: Prior experience managing key accounts in the Beauty, Cosmetics, or FMCG sector is highly preferred, with a strong understanding of the fast-paced retail landscape.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Omnichannel Expertise: Demonstrated success in developing and executing strategies that connect online (Marketplaces, DTC) and offline channels for a unified customer journey.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Commercial Skills: Expert-level negotiation and selling skills, proven track record of managing P&amp;L, achieving ambitious growth targets, and managing budgets.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Analytical Ability: Strong analytical skills with the ability to interpret complex sales data, market trends, and financial metrics to drive actionable insights.
 </li>
 </ul>
 
 
 
 
 
 Preferred Education:
 
 Bachelor's degree in Business, Marketing, or a related field; a Master's degree is a plus.
 
 
 
 
 
 
 The Ideal Candidate is:
 
 
 
 
 
 <ul>
 <li>
 A strategic yet hands-on individual, comfortable setting the vision and diving into the operational detail to ensure execution quality.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 A strong collaborator who can align cross-functional teams and external partners toward a common goal.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Commercially astute with a deep understanding of P&amp;L and financial drivers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Resilient and solutions-oriented, enjoying challenges and relentlessly pursuing progress and goal achievement.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Passionate about beauty/skincare and the end-to-end customer experience
 </li>
 </ul>
 
 
</div>

Omnichannel Key Account Manager

HSBC

<div>
 
 Some Careers Open More Doors Than Others.
 
 
 
 If you&rsquo;re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
 
 
 HSBC Corporate and Institutional Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, financing, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and local knowledge, our Global Network Banking teams connect clients to the products and services that meet their international financial needs.
 
 
 With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
 
 
 We are currently seeking an experienced professional to join as an Associate Relationship Manager ( ARM) in the Mumbai Global Network Banking Team to support a diverse portfolio of Subsidiary Banking customers.
 
 
 
 Principal Responsibilities
 
 
 
 <ul>
 <li>
 Prepare quality, creditworthy new and review business proposals within agreed deadlines for submission to the approval authorities and manage the approval and documentation process end to end.
 </li>
 <li>
 Co-ordinate with clients for financial information, security documentation, and for any other day to day operations related matters.
 </li>
 <li>
 Business generation oriented approach to assist HSBC attain its growth targets. Recognize and escalate business and cross sell opportunities to the RMs and work with the RM in converting the opportunities.
 </li>
 <li>
 Monitor the credit quality of the portfolio and take timely remedial measures as applicable.
 </li>
 <li>
 Ensure implementation of all audit and regulatory recommendations.
 </li>
 <li>
 Ensure top notch Housekeeping of clients wrt to timely RMT closures.
 </li>
 <li>
 Liaise with various internal departments (Risk, CDT OPS, GPS, GTS, etc) and ensure efficient servicing of corporate customers.
 </li>
 <li>
 Ensure timely compliance with all FCC requirements for the portfolio. Co-ordinate with Mid Office and Internal Teams for ensuring account opening and KYC remediation&rsquo;s are completed on time.
 </li>
 <li>
 Collation of various MIS as per requirement from time to time.
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 <ul>
 <li>
 18 months+ of relevant experience in client management/ corporate banking role.
 </li>
 <li>
 Sound commercial banking skills including a working knowledge of commercial banking products, key market sectors, local regulatory environment and financial analysis skills.
 </li>
 <li>
 Ability to work on fast turnarounds, tight deadlines &amp; handle competing priorities
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.
 
 
 </li>
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 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
 
 
 Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
 
 
 Issued by The Hongkong and Shanghai Banking Corporation Limited, India
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