network support engineer

Fatima Memorial Hospital

Saida Waheed FMH College of Nursing requires the services of System Support Engineer. Bachelor&rsquo;s degree in Computer Sciences with a minimum of 2 years&rsquo; experience in system support, networking, and IT infrastructure. The Job Description is outlined below.1. Responsible to provide support Hardware &amp; repair Support.2. Responsible for installing and repairing computer hardware, including laser, label, dot-matrix, deskjet, and wireless printers; scanners; LCDs and monitors; multimedia equipment; system and laptop motherboards; power supplies; laptops; UPS systems; DVRs and CCTV cameras; and peripherals such as mouse and keyboard.3. Responsible to provide support Software Windows installation, Office installation, Antivirus, USB Security Software, remote software VNC, HMIS, EMCO Software, Store report, Zakat Pharmacy Software, Quick book NUR foundation, Converting software video Editing Software CD &amp; DVD, Audio Editing, Photo Editing.4. Responsible to configure Email account internet configures, laptop configures wireless, checking computer equipment for electrical safety.5. Responsible for planning and undertaking scheduled maintenance upgrades.6. Responsible to setting up new user accounts and profiles and dealing with password issues, Provide support Network.7. Configure wireless (PVT) Blocks User laptop &amp; mobile.8. Responsible to new Network cable active &amp; Troubleshoot Network Cable.9. Responsible to configure network switch, wireless device, Router.10. Responsible to manage network Cable and Tagging.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

System Support Engineer

ibex

<div>
 Ibex. is looking for a
 
 "Network Engineer"
 
 with intermediate problem resolution knowledge of hardware/software platform problems in complex, layered, network infrastructure.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Experienced in WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
 </li>
 <li>
 Troubleshoot &amp; Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues that may cause Service Degradation or Interruption in the Connectivity of the Data Center, DR, Regional Hubs and all branches
 </li>
 <li>
 Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), Security products/practices &ndash; ACLs, Firewalls, VPN, etc.
 </li>
 <li>
 Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations
 </li>
 <li>
 Knowledge of wireless access controllers and access points
 </li>
 <li>
 Intermediate knowledge of network systems designs principles and standards
 </li>
 <li>
 Excellent written and oral communication skills, including the ability to articulate project level presentations to business sponsors
 </li>
 <li>
 Strong troubleshooting and critical thinking skills to resolve complex problems
 </li>
 <li>
 Ability to draft and document designs and standards
 </li>
 <li>
 Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
 </li>
 <li>
 Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs etc.)
 </li>
 <li>
 Familiar with 24x7 operational and rotational NOC-based shifts
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting and escalations.
 </li>
 <li>
 Cisco IOS, Cisco ASA/ Palo Alto (Firewall), Fortinet Wireless, Solar Winds and/or other Network Management utilities
 </li>
 <li>
 Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architecture
 </li>
 <li>
 Knowledge of wireless access controllers and access points.
 </li>
 <li>
 2 - 4 years of Experience in relevant field
 </li>
 <li>
 Master's or Bachelor's degree in computer science or engineering
 </li>
 <li>
 CCNA is required and CCNP, or equivalent (certified) is preferred
 </li>
 </ul>
</div>

Network Engineer

HRPSP - Your Strategic HR Partner

Now Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy professional to join our growing team as an Online Technical Support Engineer based in Wafaqi Colony, Lahore.Position: Online Technical Support EngineerLocation: Wafaqi Colony, LahoreJob Type: Full-timeRequirements:✔ Minimum Bachelor&rsquo;s degree (Required) ✔ Fresh graduates or candidates with at least 4 months of relevant experience are encouraged to apply ✔ Preferred: Minimum 1 year of experience in Online Technical Support ✔ Expert in Flash Fiber network ✔ Preference will be given to candidates having experience with competitor networksKey Responsibilities:Analyze and resolve customer complaints efficiently Conduct deep analysis of Flash Fiber key parameters to ensure top-quality network performance Collaborate with internal teams to maintain high service standardsSalary &amp; Benefits:Monthly Salary: Rs. 37,000 + Incentives up to Rs. 15,000 Medical Insurance coverage Excellent career growth opportunities in a reputed telecom organization Dynamic and supportive work environmentNote: Only candidates based in Lahore are eligible to apply.Apply Now! If you meet the above criteria and are ready to take on this exciting challenge, send your CV today and become a part of our professional team!Job Type: Full-timePay: Rs37,000.00 - Rs52,000.00 per monthWork Location: In person

Online Technical Support Engineer

Lanop Consultants Pvt Ltd

Position Overview: We are seeking a motivated and skilled IT Support Engineer with 2 years of experience to join our dynamic IT team. The ideal candidate will possess hands-on expertise in troubleshooting desktop, laptop, and network issues, along with a solid understanding of Office 365, Windows, hardware, and software-related problems. In addition, the candidate should have knowledge of equipment purchasing processes to assist in acquiring necessary IT hardware for the organization.Key Responsibilities:<ul><li>Technical Support &amp; Troubleshooting:</li><li>Provide support for end users by resolving hardware, software, and network-related issues. Troubleshoot and resolve issues related to Windows OS, Office 365 applications, desktop computers, laptops, and network connectivity. Diagnose, resolve, and escalate more complex technical issues to senior team members when necessary.</li><li>Office 365 Support:</li></ul>Troubleshoot and resolve common issues within Office 365, including problems with email (Outlook), SharePoint, Teams, OneDrive, and other Microsoft 365 apps. Assist with user account management, including creating, modifying, and deleting accounts as needed. Provide guidance to users on how to use Office 365 features and functionality.<ul><li>Hardware &amp; Software Support:</li></ul>Diagnose and repair hardware failures in desktops, laptops, and peripherals such as printers, scanners, etc. Install and configure software, including operating systems, applications, and security patches. Ensure all hardware and software assets are properly inventoried and updated as necessary.Troubleshoot and resolve networking issues, including connectivity problems with wired and wireless networks. Support internal network infrastructure (routers, switches, firewalls, etc.) as needed. Collaborate with the network team to resolve more complex networking issues.Assist in the purchasing process of IT equipment, including desktops, laptops, peripherals, and network devices. Research and recommend appropriate hardware/software based on organizational needs and budget. Coordinate with vendors to ensure timely procurement and delivery of IT equipment.Provide technical support to end-users via phone, email, or in-person. Train end users on basic hardware/software functionality, ensuring they have the necessary knowledge to use their systems effectively.Maintain accurate documentation of all support activities, including troubleshooting steps, resolutions, and equipment inventory. Create and update knowledge base articles to aid the team and improve end-user self-service.Qualifications:<ul><li>Network Support:</li><li>Equipment Procurement:</li><li>User Support &amp; Training:</li><li>Documentation &amp; Reporting:</li></ul><ul><li>2+ years of experience in IT support, troubleshooting, and technical assistance.</li><li>Proficient with Windows operating systems (Windows 10/11).</li><li>Strong knowledge of Office 365 and its suite of applications.</li><li>Experience in troubleshooting hardware and software issues on desktops, laptops, and peripherals.</li><li>Understanding of networking concepts (IP addressing, DNS, VPN, etc.) and ability to troubleshoot network issues.</li><li>Familiarity with Active Directory and user account management.</li><li>Experience in IT equipment procurement processes.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to prioritize tasks effectively and work under pressure.</li><li>A proactive approach to identifying issues and resolving them in a timely manner.</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

IT Support Engineer

Transworld Associates Pvt. Ltd

JOB FUNCTIONS&middot; Implementation, configuration, testing, and troubleshooting of IP infrastructure and network equipment (routers, switches, servers).&middot; Monitoring and resolving IP service issues, including Level 2 support and escalation as per defined procedures.&middot; Coordination with internal teams, customers, and carrier/service providers (national &amp; international) for network-related matters.&middot; Documentation and record management of network infrastructure, configurations, backups, and company assets.&middot; Preventive, emergency maintenance and routine backups of network devices and servers.&middot; On-site support and availability, including travel to remote POPs/customer premises and 24&times;7 support when required.&middot; Resource optimization and knowledge sharing, ensuring efficient use of network resources and providing technical training to staff.SKILLS AND EXPERTISE &middot; Hands-on experience in configuring, monitoring, and troubleshooting routers, switches, servers, and IP services.&middot; Strong coordination skills with teams, customers, and service providers, including escalation and reporting.&middot; Experience in maintenance, documentation, backups, and 24&times;7 support with SLA compliance.EDUCATION AND EXPERIENCE&middot; Bachelor&rsquo;s degree in computer science, Information Technology, Telecommunications, or a related field&middot; 2&ndash;4 years of hands-on experience in IP networking, NOC, or network operations/support roles&middot; CCNA (required or preferred), CCNP (preferred), and Linux certification such as RHCSA or equivalent (plus)Job Type: Full-timeApplication Question(s):<ul><li>*What is your current/ Last Salary?</li><li>What is your notice Period?</li><li>What did you know about Transworld? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IP NOC: 2 years (Preferred)</li></ul>License/Certification:<ul><li>CCNA (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

IP NOC Engineer (IP CORE Ops )

Sybrid Pvt Ltd (The Lakson Group of Companies)

Fresh Graduate in Electrical Engineering (Networking) will reports to Manager IT, he is responsible for 1st Level Support for Systems related issues, Maintaining Systems &amp; Security Company-wide. This includes LAN, Active Directory, Proxy, Email Server, Antivirus and Security.Key Responsibilities and Duties/Results Expected/KPI<ul><li>Manage workflow and service request through Client&rsquo;s call ticketing system</li><li>Software installation, configuration, and troubleshooting for end-users</li><li>Performance of IT supports duties as defined by the appropriate I.T Support team leader.</li><li>Network printer installation/configuration</li><li>General Desktop Support/Project Coordination/Move activities</li><li>Monitor, analyze and address reliability and performance issues</li><li>Analyze problems, develop creative solutions and assess risks/benefits</li><li>Assess and address compliance with applicable IP Policies, Standards, and Technical controls.</li><li>Document supported system and application procedures and processes.</li><li>Staffing the help desk as needed.</li><li>Keep abreast of technology changes and Client's operating environment changes to assess potential</li><li>Should be responsible to comply with the standards within the company for e.g. ISMS, HIPPA, etc.</li><li>To report security weaknesses/incident through Information security incident &amp; weakness reporting mechanism.</li></ul>Competencies and Critical Success FactorsValues, Ethics and Professionalism<ul><li>Demonstrating professional integrity by modeling Sybrid&rsquo;s values and ethical standards.</li><li>Demonstrating initiative, consistency, transparency, personal accountability and reliability to meet work demands according to the highest standards.</li><li>Demonstrating the highest level of business ethics and consistently adheres to and promotes key values and principles in all business and personal transactions.</li><li>Demonstrating resilience, drive, commitment to results and responsibility y for own actions</li></ul>Resilience<ul><li>Showing persistence, perseverance, and determination.</li><li>Demonstrating adaptability and flexibility in overcoming challenging situations.</li><li>Showing resolve in searching for alternative solutions to problems.</li></ul>Results OrientationMaintaining focus on those activities that have the greatest impact on meeting work commitments.Continuous Learning<ul><li>Proactively seeking performance feedback and identifies approaches to improve own and others&rsquo; performance and learning.</li><li>Taking personal responsibility to grow and change.</li><li>Supporting opportunities for positive change and actively looks for ways to improve what they do.</li><li>Consistently coaching and developing team members by articulating key expectations, identifying strengths and development needs and provide ongoing support to maximize performance.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 per monthWork Location: In person

Technical Support Engineer - Electrical Engineering - Fresh Graduate (Networking)

This job entails customer interaction in an inbound &amp; outbound contact centre environment. TSE is required to ensure the highest standards of customer service by providing customer support to customers on call.Key Responsibilities and Duties/Results Expected:<ul><li>Responsible for meeting all targets/KPI&rsquo;s on a daily basis as set by the Department.</li><li>A strict adherence to shift and break schedule as communicated by the operations department.</li><li>Strict compliance with company/divisional policies, plans and strategies to achieve company/divisional goals along with complete understanding of Code of Conduct.</li><li>Answer telephones and Provide customer services with 100% accuracy.</li><li>Make customer callbacks</li><li>Must be able to work a flexible schedule that will include weekends and holidays</li><li>Using problem-solving skills to handle difficult or irate clients.</li><li>Suggesting alternatives to resolve customer&rsquo;s complaints on a priority basis.</li><li>Bring awareness among customers by educating them about promotions and services.</li><li>He/she will be responsible to ensure his /her duty adherence as per roster.</li><li>Learning about an organization&rsquo;s products or services and keeping up-to-date with any changes to them.</li><li>Regularly attending Pre-shifts, training and coaching sessions conducted by Service Quality and supervisors/Team leaders.</li><li>Conveying customer&rsquo;s feedback and suggestions to the supervisor, in order to offer services, exceed customer expectations.</li><li>Taking immediate measures to resolve the customer&rsquo;s problem keeping company policies in view.</li><li>Should be responsible to comply with the standards within the company e.g. ISMS, HIPPA etc</li></ul>Competencies and Critical Success Factors :Compliance<ul><li>Applying an understanding of key legal precedents, policies and practices to protect the interests of the organization and individual employees</li></ul>Customer Focus<ul><li>Researching and understanding client business operations and agenda</li><li>Identifying and articulating project drivers, strategic fit and commercial benefits with client</li><li>Responding to customer&rsquo;s needs in a manner that provides added value and generates significant customer satisfaction</li><li>Building strong relationships with customer, focusing on the impact and result for the customer and responding positively to feedback</li></ul>Technology Expertise<ul><li>Helping to identify technology needs and mobilizing technologies that provide easy access to services and methods for enhancing learning and personal productivity</li></ul>Conceptualization and Problem Solving<ul><li>Supporting recommendations by objective facts and research</li><li>Taking into account logic, facts, resources, constraints, and organizational goals when weighing matters</li><li>Employing structured approaches to generate ideas, evaluate and select options</li><li>Proficiency in developing and evaluating options and alternative courses of action</li></ul>Communication and Presentation<ul><li>Demonstrating good oral and written communication skills</li><li>Using a range of techniques and approaches to convey thoughts and ideas in a range of situations</li><li>Well presented (Good personal hygiene, dressing appropriately, etc.)</li><li>Demonstrating confidence and assertiveness in an interpersonal manner</li><li>Communicating appropriately via nonverbal behaviour (i.e. eye contact, etc.)</li></ul>Knowledge ManagementDemonstrating a conceptual and practical understanding of approaches and tools to help organize groups, units (teams, functions, divisions, regions, subsidiaries ) capture, share and exploit knowledge to support achieving objectivesVirtual Teamwork<ul><li>Developing and implementing strategies for maximizing the collaboration of non-co-related work groups.</li></ul>Assessment and Measurement SkillsDemonstrating the ability to determine key needs, diagnose and address problems, identify key metrics and accurately monitor the progress of important initiatives and activities.Employee Advocacy Maintaining the focus on a fair and empowering work environment for all employees.Benefits:<ul><li>10 Sick Leaves</li><li>10 Casual Leaves</li><li>07 Annual Leaves (After completion of one year)</li></ul>After Completion of Six Months Period Agent will be entitled to the following Benefits:<ul><li>Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)</li><li>Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)</li><li>Group life insurance</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 per monthWork Location: In person

Technical Support Engineer (Networking)

Explore 1241+ Network support engineer in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.