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officer quality assurance

<div></div><div><div>Overview
</div><div>The Quality Assurance Officer (QAO) will support and execute the Quality Assurance audit strategy within the aviation maintenance site as directed by the GAL QA Manager in accordance with the Group Maintenance Command to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI&rsquo;s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program. 
 
Also will be responsible for: 
 
1. Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.
 
2. Prepare an annual Audit Plan.Perform audits in accordance with the approved Plan.Perform required follow up , verification and closure of non-confomities. 
3. Assist the QA Manager in coordinate and liason with Authority Regulatory (JAC) pertaining to Quality Assurance Issues. 
4. Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes. 
5. Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance. 
6. Carry out compliance audits for both GAL and/or the Group Maintenance Command as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system. 
7. Performs statistical analysis, data analysis and monthly reporting to the Management Team, and the customer. 
8. Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team. 
9. Recommends changes to the documented quality management system based on Authority Regulations, experience and data analysis through monthly information. 
10. Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command. 
11. Maintains familiarization and ability to comprehend and understand Authority Regulations, various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.
</div><div></div><div>Nationality
</div><div>No Restriction
</div><div></div><div>Qualification
 </div><div><div>- Bachelor's Degree in aviation related studies or equivalent of -aviation Quality Assurance. 
<ul><li>IRCA / RAB Aerospace Assessor (past or present certification).</li><li>License in Aircraft Mechanic (A &amp; P Mechanic License)</li></ul></div>
</div><div></div><div>Experience
 </div><div>- Minimum of 5 Years Experience working in Aviation Quality Assurance and Auditing role 
<ul><li>TAMMS-A understanding desirable.</li><li>Prior military and aviation experience in Quality Assurance standards and civilian regulation.
</li><li>Must be experienced with multiple computer based software and program usage and be able to drive and enable the development of quality management systems within organizations.</li><li>Experience in aircraft auditing techniques and auditing standards preferred.</li></ul></div></div><div></div>

Officer - Quality Assurance

GAL Global Aerospace Logistics

You need to Login or Register to be able to apply for jobs on our site.We are an Emirati company focused on creating a balanced, expert workforce, specialising in aviation services, for the UAE. Come join us today! Overview The Quality Assurance Officer (QAO) will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the GAL QA Manager and/or Aviation Directorate in accordance with AFAD Technical Affairs Directorate regulations to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI's) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program. Responsibilities <ol><li>Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.</li><li>Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.</li><li>Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.</li><li>Carry out compliance audits for both GAL as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.</li><li>Performs statistical analysis, data analysis and monthly reporting to the management team.</li><li>Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.</li><li>Recommends changes to the documented quality management system based on experience and data analysis through monthly information.</li><li>Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.</li><li>Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.</li><li>Must be able to travel between maintenance sites and headquarters.</li></ol>

Providential Properties Management (Award Winning Real Estate in Abu Dhabi)

We are hiring: Real Estate Lead Quality Assurance Officer- Abu DhabiProvidential Properties Management is seeking an experienced and highly detail-oriented Lead Quality Assurance Officer to oversee and enhance the quality of our real estate operations. This role is responsible for auditing leads, evaluating agent performance, monitoring CRM processes, and ensuring that all customer interactions meet company and industry standards. The ideal candidate will play a vital role in improving lead conversion, client experience, and operational consistency.Key Responsibilities:<ul><li>Lead and manage the quality assurance process for all real estate leads and agent interactions.</li><li>Audit incoming leads daily to ensure proper classification, follow-up, and CRM accuracy.</li><li>Monitor agent response time, lead handling, and communication quality.</li><li>Identify performance gaps and recommend corrective actions to management.</li><li>Develop, implement, and update lead-management SOPs and QA guidelines.</li><li>Prepare weekly and monthly QA reports on lead performance, agent productivity, and process compliance.</li><li>Train agents on CRM usage, lead-handling standards, and customer service quality.</li><li>Ensure all work aligns with company policies and UAE real estate regulations.</li><li>Collaborate closely with Sales, Marketing, and HR to improve overall operational efficiency.</li><li>Proactively identify trends, issues, and opportunities to increase lead conversion rates.</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Quality Management, Real Estate, or related fields.</li><li>Minimum 1&ndash;3 years of experience in Quality Assurance, Sales Operations, or Real Estate Lead Management.</li><li>Strong understanding of CRM systems and real estate lead pipelines.</li><li>Excellent analytical, auditing, and reporting skills.</li><li>Strong attention to detail with a proactive, problem-solving mindset.</li><li>Excellent communication skills, both written and verbal.</li><li>Ability to lead training and mentor sales teams.</li><li>Experience in a real estate brokerage is highly preferred.</li></ul>Salary Structure:Up to 3500 AED Send your cv to the following email:hr@providentialproperties.aeLocation: Al Mariah Tower,201,Airport Rd, opposit to Purelab HQ-Abu DhabiJob Type: Full-timeJob Type: Full-timePay: Up to AED3,500.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>

Real Estate Lead Quality Assurance Officer

Gallega Global Logistics

The Quality Control Officer - Automotive is responsible for ensuring that all automotive repair, maintenance, and production processes adhere to quality standards. This role involves inspecting vehicles, monitoring processes, and working with the workshop team to identify and resolve quality issues. The Quality Control Officer plays a critical role in maintaining high standards of workmanship, ensuring customer satisfaction, and complying with industry regulations.Key Responsibilities:Quality Assurance:<ul><li>Inspection of Work:</li><li>Perform thorough inspections of vehicles before and after repairs, maintenance, or production to ensure that all work meets company and industry standards.</li><li>Verify that all repairs, installations, and services are performed correctly and in compliance with technical specifications.</li><li>Process Monitoring:</li><li>Monitor the workflow within the workshop to ensure that quality control procedures are being followed.</li><li>Identify and address any deviations from standard operating procedures (SOPs) and best practices.</li><li>Documentation:</li><li>Maintain accurate records of inspections, test results, and any corrective actions taken.</li><li>Prepare quality control reports and provide feedback to management on quality issues and trends.</li></ul>Problem Solving &amp; Corrective Actions:<ul><li>Issue Identification:</li><li>Detect and document any defects, errors, or areas of concern in the work performed by technicians and mechanics.</li><li>Investigate the root cause of quality issues and work with the team to implement corrective actions.</li><li>Training &amp; Support:</li><li>Provide guidance and training to technicians and mechanics on quality control processes and standards.</li><li>Assist in developing and updating training materials related to quality assurance.</li></ul>Standards Compliance:<ul><li>Regulatory Compliance:</li><li>Ensure that all work performed in the garage complies with local, national, and industry-specific regulations and standards.</li><li>Stay updated on industry regulations and best practices to ensure the garage operates in compliance with the latest standards.</li><li>Health &amp; Safety:</li><li>Ensure that health and safety standards are maintained throughout the workshop.</li><li>Conduct regular safety inspections and collaborate with the safety officer to address any hazards.</li></ul>Continuous Improvement:<ul><li>Process Improvement:</li><li>Work with management to identify opportunities for improving processes, reducing waste, and increasing efficiency while maintaining or enhancing quality.</li><li>Participate in quality control audits and contribute to the development of new SOPs to enhance quality.</li><li>Customer Feedback:</li><li>Gather and analyze customer feedback related to quality and service, and use this information to drive improvements.</li><li>Address and resolve any quality-related customer complaints in a timely and professional manner.</li></ul>Qualifications:<ul><li>Education: Diploma or degree in Automotive Engineering, Mechanical Engineering, or a related field is preferred. Certification in Quality Control or Quality Assurance is an advantage.</li><li>Experience:</li><li>Minimum of [3-5+] years of experience in the automotive industry, particularly in quality control, inspection, or a similar role.</li><li>Strong knowledge of automotive repair, maintenance procedures, and quality standards.</li><li>Skills:</li><li>Excellent attention to detail and analytical skills.</li><li>Strong communication and interpersonal skills, with the ability to work effectively with technicians, mechanics, and management.</li><li>Proficiency in using diagnostic tools, measuring instruments, and quality control software.</li><li>Problem-solving skills with a proactive approach to identifying and resolving issues.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Quality Control Officer-Automotive

Aeropeople Ltd

<div>
 
 
 Job Title:
 
 Quality Assurance Officer
 
 
 
 Salary:
 
 Negotiable dependent upon experience (tax free)
 
 
 
 Location:
 
 Abu Dhabi
 
 
 
 
 
 We currently have a vacancy to join a leading provider of comprehensive aviation services based in the Middle East, as a Quality Assurance Officer. The role will be based in Abu Dhabi and offers a full relocation package for the successful candidate.
 
 
 The company specialises in delivering customised aviation maintenance, repair, overhaul, logistics and supply chain services to military and civil aviation customers across the region. Whilst their head office is based in Abu Dhabi, they have a number of operational facilities across various UAE military bases and aviation sites. The company plays a key role in supporting the UAE Armed Forces and other regional air forces. They support a wide range of both fixed wing and rotary wing aircraft including military helicopters such as Black Hawks, Chinooks and Apaches as well as transport aircraft such as C130 Hercules. Their services include line and base maintenance, avionics, airframe and engine repair and comprehensive logistical support.
 
 
 Reporting to the Senior Compliance Monitoring Manager, the successful candidate will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the QA Manager and/or Aviation Directorate. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI&rsquo;s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.
 
 
 The operation works a 24 hour shift pattern comprising of 3 x 8 hour shifts so you will be expected to work a mixture of days and nights.
 
 
 
 
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Responsible for supporting the aviation maintenance site auditing scheduled as defined in the maintenance contract.
 </li>
 <li>
 Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.
 </li>
 <li>
 Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.
 </li>
 <li>
 Carry out compliance audits for both the company as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.
 </li>
 <li>
 Performs statistical analysis, data analysis and monthly reporting to the management team.
 </li>
 <li>
 Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.
 </li>
 <li>
 Recommends changes to the documented quality management system based on experience and data analysis through monthly information.
 </li>
 <li>
 Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.
 </li>
 <li>
 Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.
 </li>
 <li>
 Must be able to travel between maintenance sites and headquarters.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefits Include:
 
 
 
 
 
 <ul>
 <li>
 A competitive salary (tax free)
 </li>
 <li>
 Medical insurance (including optical and dental) for employee and their family
 </li>
 <li>
 Visa
 </li>
 <li>
 Education allowance for up to 3 children- 20,000AED per child
 </li>
 <li>
 Annual leave ticket allowance for employee and eligible dependents
 </li>
 <li>
 30 days annual leave plus 12 public holidays
 </li>
 <li>
 Outbound flights paid for- up to 2 adults and 3 children
 </li>
 <li>
 Paid hotel accommodation for 2 weeks upon arrival
 </li>
 <li>
 Shipping allowance of 15,000AED (paid upon completion of probation period)
 </li>
 <li>
 Housing allowance advance/ loan available
 </li>
 <li>
 End of service payment (21 days salary after 1 years&rsquo; service and accrued up to 5 years&rsquo; service then 30 days salary for each year after 6 years) paid upon leaving the company
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About You:
 
 
 
 
 
 <ul>
 <li>
 BA / BSc in aviation related studies or equivalent experience in aviation quality assurance maintenance and auditing roles.
 </li>
 <li>
 FAA A&amp;P Mechanic License (preferably an IA License).
 </li>
 <li>
 IRCA / RAB Aerospace Assessor (past or present certification).
 </li>
 <li>
 Experience in F&ndash;16
 </li>
 <li>
 Previous experience in an aviation quality assurance and auditing roles, various military aviation regulations, experience in International Quality Assurance standards and their applications.
 </li>
 <li>
 Must be experienced with multiple computer based software and program usage and be able to drive and enable the development of quality management systems within organizations.
 </li>
 <li>
 Experienced aircraft inspector, inspection techniques and auditing standards.
 </li>
 <li>
 Must be able to communicate well with others, instil a teamwork mentality, and lead by example.
 </li>
 <li>
 Excellent communication skills in English.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Aeropeople:
 
 
 
 
 
 
 Whether you&rsquo;re looking for your next job or searching out the next superstar to join your team&hellip;
 
 
 
 
 
 Aeropeople&rsquo;s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses.
 
 
 
 
 
 During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period.
 
 
 
 
 
 For the latest news, events and jobs please search &lsquo;Aeropeople Ltd&rsquo; on LinkedIn and Facebook for our latest jobs
 
</div>

Quality Assurance Officer

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Quality Assurance Analyst
 
 
 
 
 Location: Abu Dhabi
 
 
 
 
 Role Purpose:
 
 
 
 <ul>
 <li>
 Perform quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries.&nbsp;
 </li>
 </ul>
 
 
 
 Key accountabilities of the role
 
 :&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Conduct quality evaluation for complaints resolution for ADIB business groups and ADIB subsidiaries
 </li>
 <li>
 Sharing call quality check results with the team and providing the required coaching wherever is required for officers
 </li>
 <li>
 Review duplicate complaints data and do monthly reporting to line manager / HOD
 </li>
 <li>
 Conducting checks on invalid complaints to validate the tagging done by officers&nbsp;
 </li>
 <li>
 Update and manage daily follow up sheet and provide daily updates to officer for customer communication on their request
 </li>
 <li>
 Supporting team leaders in enhancing the call quality process /standards.
 </li>
 </ul>
 
 
 
 Specialist skills / technical knowledge required for this role:
 
 
 
 <ul>
 <li>
 Customer focused and managing relation within the bank&rsquo;s rules, regulations and interest.&nbsp;
 </li>
 <li>
 Experience in Contact Center, Customer Service, or complaints environment.
 </li>
 <li>
 Excellent inter-personal and communications skills with good language command.
 </li>
 <li>
 Thorough and detailed understanding of ADIB&rsquo;s systems, policies, products and procedures.
 </li>
 <li>
 Excellent analytical skills to enable resolution of complex and address through root cause analysis.&nbsp;&nbsp;&nbsp;&nbsp;
 </li>
 </ul>
 
 
 
 Previous experience required (if any):
 
 
 
 <ul>
 <li>
 Experience working in Contact center, customer service, and problem-solving role.
 </li>
 <li>
 Knowledge of banking laws, policies, procedures and practices.
 </li>
 <li>
 Banking experience in service delivery and customer experience.
 </li>
 <li>
 Bachelor&rsquo;s degree holder in Banking, Finance or related field.
 </li>
 </ul>
 
 
 
 This position is for UAE Nationals only.
 
 
 
</div>

Quality Assurance Analyst

Bureau Veritas

<div><div>Actual:<ul><li>
Responsible for the implementation, maintenance, and continual improvement of the Management system to ensure that it complies with the requirements of the current versions of ISO 9001, ISO14001, ISO 45001 and ISO 17020 International Standards.</li><li>
To develop and implement quality assurance standards, processes, and controls, and ensure that the intended outputs are achieved.</li><li>
To ensure that the integrity of the quality management system is maintained when changes to the system are planned and implemented.</li><li>
To assist in developing and conducting employee Continuous Quality, Health, and Safety Improvement training.</li><li>
To implement and assist with the maintenance of all Management System related activities.</li><li>
To provide a communication link between other departments within the operational unit.</li><li>
To maintain a master schedule of quality system auditing, updates, and reviews.</li><li>
To generate and/or coordinate the development of various reports regarding performance against quality indicators, as appropriate to the individual position (KPI&rsquo;s).</li><li>
To manage the communication and actions regarding incidences of non-conforming products.</li><li>
To develop and assist in implementing actions that result from the investigations of customer complaint.</li><li>
To carry out internal and external IMS Audits.</li><li>
To carry out investigations, monitor trends and report on findings, including recommendations for improvement, to resolve issues associated with our Inspection services.</li><li>
To make presentations and deliver training to promote the requirements of the Business Management System, regulatory requirements, and best practice.</li><li>
To assist in responding to the inquiries of internal and / or external auditors.</li><li>
BV Group Reporting Works &ndash; Green Hub, Monthly KPI Updates, Telematics, Trainings/STBT Update etc.</li><li>
Management Representative / TIQ for ARE 848.</li><li>
Managing FANR (Federal Authority for Nuclear regulations) documentation part &ndash; Safety &amp; Security.</li><li>
Managing IRATA Accreditation Part.</li><li>
Assisting Site Team &ndash; As a Radiation Safety officer by conducting Radiation Surveys, Providing recommendations to the client for Safe Areas and etc..</li><li>
Trainings &ndash; Radiation Safety &amp; Security, Job Performer &amp; Radiation Protection Officer.</li><li>
Arranging External Trainings - From finding a suitable vendor step till final step submitting the Invoices to Accounts Team.</li><li>
Fleets Management &ndash; Tracking down IVMS for both Green Hub reporting, RAG Violations, Site Passing requirements fulfilling (From Finding a suitable ADNOC approved vendor step till final step submitting the Invoices to Accounts Team).</li><li>
Coordination with Client &ndash; Site Inductions, Initial Mobilization, Gate Pass data filing etc)</li></ul> 
Minimum Qualifications Requirement:<ul><li>
NEBOSH &ndash; IGC</li><li>
HSE Diploma / Engineering / Any Degree.</li><li>
Min 3 years&rsquo; experience in Oil and Gas projects in UAE / GCC Country.</li><li>
To ensure compliance with all health, safety, and environmental regulations during work in oil and gas projects.</li><li>
Responsible for identifying potential hazards, implementing control measures, and ensuring the safe execution of all site related activities.</li><li>
Knowledge in NDT activities - Optional.</li><li>
 IMS Internal Auditing- 14K &amp; 45K</li></ul></div></div>

HSE Executive

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