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operation specialist

Kastamonu Entegre

<div>
 
 Kastamonu Entegre A&gbreve;a&ccedil; Sanayi which is one of the two locomotive companies of Hayat Holding was established in year 1969 for production in the wooden panel industry and today became a global power which is the 1st in T&uuml;rkiye, the 3rd in Europe and the 4th in the world in its field.
 
 
 
 
 
 Kastamonu Entegre Headquarters is looking for a &ldquo;
 
 Sales Operation Specialist (Export)"
 
 in Global Sales Directorate. The position is based in
 
 &ldquo;Altunizade, &Idot;stanbul.&rdquo;
 
 
 
 
 
 
 
 Job Roles Details
 
 
 
 &middot; Manage the order-to-delivery process for export customers, ensuring timely and complete order fulfillment.
 
 
 &middot; Act as the main contact for export customers, handling calls and emails, clarifying requirements, and providing updates on production and shipment status.
 
 
 &middot; Coordinate export shipments with Export Sales, Production Planning, External Trade, Logistics, and Credit Control, ensuring smooth information flow.
 
 
 &middot; Ensure proforma invoices are approved, export documents are prepared on time, orders comply with credit limits, and relevant teams are informed for shipment.
 
 
 &middot; Monitor order execution, address potential issues, and maintain high customer satisfaction.
 
 
 
 
 
 
 Skills
 
 
 
 &middot; Bachelor&rsquo;s degree in International Trade, Business Administration, or similar fields.
 
 
 &middot; Excellent command of written and spoken English, second language
 
 (Preferably Arabic)
 
 is a strong plus.
 
 
 &middot; Excellent command of MS Office applications and SAP.
 
 
 &middot; Ability to work as a team member.
 
 
 &middot; Strong planning, communication, and coordination skills.
 
 
 
 
 
 
 Experience
 
 
 
 &middot; Up to 5 years of experience in the field of export customer orders operations.
 
 
 &middot; Have knowledge and experience in customs and foreign trade legislation.
 
 
 
 
 
 Thank you for taking the time to review our job advertisement. If you think it is a match to your knowledge and interests, please apply. We are eager to learn more about you!
 
 
 
 
 
 Clarification Text for Employee Candidate: https://www.kastamonuentegre.com/tr_tr/kvkk-aydinlatma-metni
 
</div>

Sales Operation Specialist (Export)

Emerson

<div>Job Summary:
Commercial contract administration and local logistic activities either for export or domestic contracts (simple, sophisticated and project orders)
In this Role, Your Responsibilities Will Be:
<ul><li>Commercial compare of quote and customer orders (simple, sophisticated, project, service orders)
</li><li>Check compliance of orders with company policy (checkpoint, trade compliance, finance)
</li><li>Issue proforma invoice for prepayments and stage payment invoices
</li><li>Release inters branch orders in Oracle system in accordance with date management policy
</li><li>Issue purchase orders (IC and buyouts in Oracle) acc. to sales and buyouts quotations
</li><li>Check HUB&rsquo;s and supplier&rsquo;s order acknowledgement
</li><li>Acknowledge the orders to customers
</li><li>Expedite orders and control delivery times/backlog and advise on priorities
</li><li>Advise customers in case of any delays / changes with the order as soon as possible.
</li><li>Coordinate customs clearance (import and export) documents with the customs broker per Turkish Customs Regulations.
</li><li>Receipt the goods/invoices in the warehouse and daily control of the warehouse report
</li><li>Arrange shipments (prepare delivery note, packing list, labels, shipping instructions) for local shipments/ consolidations.
</li><li>Consolidate shipments from Vienna if required by the customer and issue shipping documentation as per PWC requirements for Vienna registration.
</li><li>Coordinate the delivery of orders, in respect of delivery terms and export requirements
</li><li>Shipments tracking acc. to delivery terms (FOB, CPT,DAP, DDP) for invoicing
</li><li>Invoicing on time as per local regulations ( including stage payments for special terms)
</li><li>Issue Letter of Credit documents
</li><li>Provide letter of bank guarantee and follow up with finance
</li><li>Backlog review of sale for POR Sales forecast
</li><li>Inventory count twice in a year
</li><li>Own and apply the relevant ISO procedures
</li><li>Checkpoint- ensure compliance with checkpoint procedures
</li><li>Trade Compliance &ndash; ensure compliance with all trade compliance procedure and applicable laws
</li><li>Record Retention Policy - ensure all electronic and hardcopy archives are according to RR Policy
</li><li>Adhere to Emerson Process Managements Ethical values at all time.
</li></ul><div>Who You Are:
</div>You balance planning with actions. You quickly and decisively take actions in fact-changing, unpredictable situations. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You attentively listen to others. You provide timely and helpful information to individuals across the organization. You seek out experts and innovators to learn about the impact emerging technologies might have on your business. You learn to streamline processes and cut out redundancy. You are open to change and continue to learn and experience new opportunities.
For This Role, You Will Need:
<ul><li>We encourage applications from individuals who hold a University Graduate degree in a relevant field or have equivalent experience.
</li><li>Proficiency in English language
</li><li>Proven experience in international trade
</li><li>Worked in an International Organization / Ideally Matrix environment
</li><li>Significant multi-tasking and problems solving experience
</li>Excellent communication skills 
<li>
 
</li></ul>Preferred Qualifications that Set You Apart:
<ul><li>Experienced in ERP, Oracle Office Systems
</li><li>Knowledge and experience customs clearance procedures
</li><li>Knowledge in International Trade
</li></ul><div>Our Culture &amp; Commitment to You:
</div><div>At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We&rsquo;re emphasizing a culture of togetherness &ndash; one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company&rsquo;s values and our responsibility to leave the world in a better place. Learn more about our Culture &amp; Values and about Diversity, Equity, &amp; Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!</div></div> <div></div>

Contract Administrator ( Logistics Operation Specialist )

Confidential

<div>
 
 A leading global retailer, is seeking a proactive and detail-oriented Operations Specialist to oversee our order processing workflow and enhance client relations in Istanbul, Turkey office. This role will involve collaborating with various teams to ensure seamless operations and timely delivery while maintaining high standards of quality and communication.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Supervise the end-to-end order processing workflow, ensuring timely and accurate completion from pre-order management to final shipment.
 </li>
 <li>
 Act as the primary point of contact for resolving discrepancies and concerns among clients, commercial teams, and suppliers, ensuring accurate reflection in our systems.
 </li>
 <li>
 Implement effective solutions to address and resolve any issues that arise during the order process.
 </li>
 <li>
 Identify potential shipment risks and delays, proactively communicating these to clients.
 </li>
 <li>
 Provide regular updates to clients regarding order status and any anticipated issues.
 </li>
 <li>
 Develop and nurture strong relationships with international clients to enhance satisfaction and loyalty.
 </li>
 <li>
 Ensure clear and professional communication to meet and exceed client expectations.
 </li>
 <li>
 Collaborate with Quality and Logistics teams to resolve quality and shipping issues, ensuring timely delivery.
 </li>
 <li>
 Monitor and track payments, addressing any discrepancies related to Letters of Credit (L/C) and Telegraphic Transfers (T/T).
 </li>
 <li>
 Ensure the accuracy and timeliness of all payment processes.
 </li>
 <li>
 Escalate complex challenges that require additional support and collaborate with relevant teams for timely resolution.
 </li>
 <li>
 Seek assistance as necessary to close statuses within the given timeframe.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field (Supply Chain, Textile, Operations).
 </li>
 <li>
 Minimum of two years of professional experience in a relevant role preferred.
 </li>
 <li>
 Fluency in English is a must, knowledge of French and Spanish is preferred.
 </li>
 <li>
 Strong ability to analyze data and generate reports to inform decision-making.
 </li>
 <li>
 Excellent problem-solving skills with a proactive approach to risk management.
 </li>
 <li>
 Outstanding communication and relationship-building skills with multicultural stakeholders.
 </li>
 <li>
 Proven ability to handle multiple tasks simultaneously and perform well under pressure.
 </li>
 <li>
 Skilled in coordinating efforts across multiple teams and stakeholders.
 </li>
 </ul>
 
 
 
 
 Soft Skills:
 
 <ul>
 <li>
 Demonstrates resilience and courage in the face of challenges, taking calculated risks and learning from experiences.
 </li>
 <li>
 Embraces change and adapts quickly to new situations, open to innovative approaches to problem- solving.
 </li>
 <li>
 Collaborates effectively with teams, building strong relationships and fostering cooperation to achieve shared goals.
 </li>
 <li>
 Exhibits a strong customer-centric mindset, proactively addressing customer needs and providing exceptional service.
 </li>
 </ul>
</div>

Operational Specialist

DHL Supply Chain

<div>
 We&rsquo;re looking for OPEX Specialist across our business located in &Idot;stanbul!
 
 
 Let's be the part of our #TogetherUnstoppable team!
 
 
 DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.
 
 
 DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.
 
 
 DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.
 
 
 Qualifications:
 
 
 Preferably bachelor's degree in Industrial Engineering, Environmental Engineer, Business Administration or related fields
 
 
 Occupational H&amp;S certification is a plus
 
 
 Excellent communication &amp; organizational skills
 
 
 Minimum Upper Intermediate in English both verbal and writing is a must
 
 
 Strong interest in career opportunities in Operations Excellence
 
 
 High customer focus and teamwork spirit
 
 
 Job Description:
 
 
 Being a Superuser of the Logistics &amp; ETQ document management system regarding account creation, backup management, and owner assignment
 
 
 Developing a BCM strategy leveraging existing efforts and best practices, action follow up in Logistics system
 
 
 Participating in global and regional meetings related to BCM &amp; H&amp;S &amp; Security &amp; LLP Standards (Basics), understanding requirements, and following up the actions
 
 
 Being part of the Incident Team, organizing and following up the incidents and their reporting
 
 
 Being responsible for H&amp;S actions, Power BI dashboard, and related meetings, being in touch with H&amp;S Expert, Technical, and Administrative affairs team
 
 
 Working in coordination with the LLP Europe OE team to ensure the standard procedures are followed
 
 
 Supporting for the quality - ISO 9001, ISO 14001, ISO 50001
 
 
 Audit preparation, documentation, Quality Self Assessment and system-related processes
 
 
 To follow up on the GoGreen training completion rate, update the Logistics system, and report monthly
 
 
 Being responsible for the content of the Office TVs and LLP Tour / Touch Screen
 
 
 Serving as a member of the LLP Europe OE Team
 
 
 Supporting Continuous Improvement / FC tools such as GEMBA, 5S, Problem Solving
</div>

OPEX Specialist

Token Finansal Teknolojiler

<div>
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operation Project Assistant -TokenFlex to join us on this exciting journey! Marketing Project works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
 
 
 
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 <ul>
 <li>
 Checking customer documents in activation processes and ensuring activations
 </li>
 <li>
 Following up document management and digital archive processes, sending customer documents to digital archive and ensuring control with system reports.
 </li>
 <li>
 Supporting customer insights tracking, analysis and reporting processes.
 </li>
 <li>
 Controlling workflows in courier operations, making month-end transaction reconciliations
 </li>
 <li>
 Assigning customer requests to field teams and reporting
 </li>
 </ul>
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience working with customer operations or field teams in previous companies
 </li>
 <li>
 Graduated from relevant departments of universities
 </li>
 <li>
 Experienced in using MS Office applications effectively, especially Excel reporting
 </li>
 <li>
 Experienced in using CRM and Operations Management Systems.
 </li>
 <li>
 Able to adapt to intense and dynamic work tempo
 </li>
 <li>
 Strong time management, able to handle multiple tasks at the same time
 </li>
 <li>
 High verbal and written communication skills and prone to teamwork
 </li>
 <li>
 Strong job tracking, able to take responsibility and complete processes on time
 </li>
 </ul>
 
 
 
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site: https://www.tokeninc.com/
 
 
 Linkedin:https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
 
 
</div>

Operation Project Assistant

TK Elevator

<div>Who we are

 &ndash;
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts &ndash; from a groundbreaking vertical conveyor in 1890 &ndash; to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
<h2 class="jobSectionHeader">What we expect</h2>

Overview
The IT Infrastructure Services Senior Specialist is responsible for ensuring the smooth operation and support of IT infrastructure within the organization. This role involves providing local user and business support, managing desktop applications, software, hardware (servers, network, desktop), and coordinating with IT service providers and vendors. The Specialist also supports various projects at local, regional, and global levels, ensuring effective customer relations management and delivering technical support as needed.<ul><li>
Key Duties and Responsibilities:</li></ul>
Local User Support:<ul><li>
Provide timely and effective support as 2nd line support for desktop applications, software, and hardware issues.</li><li>
Incident Management as troubleshoot and resolve technical problems for local users.</li><li>
Conduct training sessions and create documentation to assist users with IT-related tasks.</li></ul>
Project Support:<ul><li>
Assist in the execution of IT projects at local, regional, and global levels.</li><li>
Collaborate with project teams to ensure IT infrastructure requirements are met.</li></ul>
Coordination with IT Service Providers and Vendors:<ul><li>
Liaise with external IT service providers and support vendors to ensure service delivery meets organizational standards.</li><li>
Monitor and evaluate the performance of IT service providers.</li></ul>
Customer Relations Management:<ul><li>
Maintain positive relationships with internal customers.</li><li>
Address customer inquiries and concerns promptly and professionally.</li><li>
Gather feedback from customers to improve IT services and support.</li><li>
Demand Management</li></ul>
Technical Support:<ul><li>
Provide technical support for various IT infrastructure components, including servers, networks, IP PBX/IP Phone/Video Conference, and storage systems.</li><li>
Perform routine maintenance and updates to ensure optimal performance of IT systems.</li><li>
Implement security measures to protect IT infrastructure from threats.</li><li>
Back Up Management for various IT infrastructure components.</li><li>
Local Active Directory/Hyper-V/DNS/DHCP Management</li><li>
Disaster Recovery Management</li><li>
Repair Management for various IT infrastructure components.</li></ul>
Documentation and Reporting:<ul><li>
Maintain accurate records of IT support activities, incidents, and resolutions.</li><li>
Develop and update technical documentation and user guides.</li><li>
Inventory Management</li></ul> 

<h2 class="jobSectionHeader">
Who we are looking for</h2>

Qualifications<ul><li>
Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>
Fluent English.</li><li>
Proven experience in IT support and infrastructure management.</li><li>
Strong problem-solving skills and ability to work under pressure.</li><li>
Excellent communication and interpersonal skills.</li><li>
At least 5 years&rsquo; working experience in a multinational IT environment.</li><li>
At least 3 years of working experience with Service Now tool.</li></ul>
Nice to have<ul><li>
PM certification</li><li>
ITIL certification</li></ul>
<h2 class="jobSectionHeader">What we offer</h2>
<h2 class="jobSectionHeader">Contact</h2>

HR Specialist 
Batuhan Tokan 
batuhan.tokan@tkelevator.com
Permanent Engineering &amp; urban mobility Information Technology Experienced professionals</div>

IT Infrastructure Services Senior Specialist

<div>
 
 Eti is full of opportunities for your competencies to get you in pursuit of your career! Join our team, apply for
 
 Senior System Specialist (Infra)
 
 and get beyond your own limits.
 
 
 
 
 
 
 
 
 
 
 
 
 What is the Main Aim of This Position?
 
 
 
 The Infrastructure Specialist is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.
 
 
 
 
 
 
 
 
 
 
 
 
 What We Expect From You?
 
 
 
 &bull;To analysing system logs and identifying potential issues with computer systems,
 
 
 &bull;To &inodot;ntroducing and integrating new technologies into existing data center environments,
 
 
 &bull;To performing routine audits of systems, software and backups,
 
 
 &bull;To applying operating system updates, patches, and configuration changes,
 
 
 &bull;To &inodot;nstalling and configuring new hardware and software (e.g. database systems)
 
 
 &bull;To adding, removing, or updating user account information, resetting passwords, etc,
 
 
 &bull;To answering technical queries and dealing with often frustrated users,
 
 
 &bull;To being responsibile for security, virtualization, storage management and troubleshooting any reported problems.
 
 
 
 
 
 
 
 
 
 Why You?
 
 
 
 &bull; If you hold a bachelor&rsquo;s degree in Electronic Engineering, Computer Engineering or a related field. Preferably with a master's degree,
 
 
 &bull; If you have at least 3 years of experience in the fields of Information Technologies,
 
 
 &bull; If you have hands-on experience Server OS, Linux,Storage Management, Backup Management, Vmware, Server management, Cloud Services, DHCP, DNS,
 
 
 &bull; If you have strong knowledge of Microsoft and Linux operating systems,
 
 
 &bull; If you have strong knowledge of Security software, Log management tools, Database systems,
 
 
 &bull; If you have understanding of Network components management and configuration,
 
 
 &bull; If you have excellent command of written and spoken English, you are exactly the one we are searching for.
 
 
 
 
 
 
 
 
 
 
 
 
 What Brings You at the Front?
 
 
 
 &bull;Being strongly result-oriented and making quick decisions,
 
 
 &bull;Being innovative and open to learning,
 
 
 &bull;Being a team player,
 
 
 &bull;Having improved presentation abilities,
 
 
 &bull;Having strong communication &amp; negotiation skills,
 
 
 &bull;Having strong problem-solving and decision-making skills,
 
 
 &bull;Being able to reside in Eskisehir or &Idot;stanbul.
 
 
 
</div>

Senior System Specialist (Infra)

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