cost controlling assistant specialist / specialist

distribution and logistics analyst, turkiye

assistant line process manager, lüleburgaz

(hebrew & english) customer support consultant, hospitality (remote)

procurement specialist

cost controlling assistant specialist / specialist Jobs in Istanbul

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demand planning specialist

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demand planning specialist (export)

distribution and logistics analyst, turkiye Jobs in Istanbul

logistics specialist

American Logistics Companies

<p><b>(USA Logistics Market)</b><br/><b>Full-time | on-site</b></p><p><b>About Us:</b><br/>Carolina Logistics is a transportation company that takes a personalized approach to delivering efficient and cutting-edge services to its clients. Our adaptable and affordable solutions are designed to support each client's unique business growth goals.</p><p><b>What you&rsquo;ll do:</b><br/>Manage supply chain operations<br/>Analyze and optimize logistic procedures<br/>Review, prepare and route orders<br/>Ensure the safe and timely pick up and delivery of shipments<br/>Monitor shipments, costs, timelines and productivity<br/>Liaise and negotiate with customers and carriers</p><p><b>What we offer:</b><br/>Fixed income in <b>USD</b> + <b>performance</b> <b>bonus</b><br/>Corporate training sessions from our internal university<br/>Paid vacations<br/>Corporate events and team integration<br/>Work in a modern office with a convenient location (Istanbul, European side)<br/>Work in an international environment<br/><b>Working hours: </b>15:00 - 01:00 (summer time) and 16:00 - 02:00 (winter time)</p><p><b>Qualifications:</b><br/>Bachelor's degree<br/>Excellent communication and negotiation skills in English<br/>Proficiency in Microsoft<br/>Good management and organizational skills<br/>Strong problem-solving skills</p><p><b>Hiring stages:</b><br/>HR Interview<br/>The Second Stage Interview with the Manager<br/>Welcome day</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your monthly income expectation?</li><li>Are you comfortable working with a B2B contract?</li></ul><p>Language:</p><ul><li>English (C1 level) (Preferred)</li></ul><p>Work Location: In person</p>

Logistics Specialist (Entry Level)

Roche

Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.
<br><br>
Die Position
<br><br>
We are looking for a Logistics Operations Specialist at Roche Diagnostics.
<br><br>
About the Role
<br><br>
At Roche Diagnostics Turkey, theLogistics Operations Specialist plays a strategic role in the end-to-end management of logistics processes.
<br>This position is responsible not only for executing daily operations but also for drivingefficiency, system accuracy, digital transformation, and a culture of continuous improvement.
<br>The role supports Roche’s operational excellence vision across3PL management, SAP integration, inventory optimization, transportation non-conformance management, sustainability, and budget control.
<br><br>
<b>Key Responsibilities:</b><br>
Operational Excellence& System Accuracy
<br><br>
<ul>
<li>Systematically monitor inbound and outbound operations, ensuring data accuracy between SAP and 3PL systems</li>
<li>Identify transportation or SAP-related issues, create tickets to the global support team, and manage resolution through IT or other stakeholders (e.g., e-invoice partners)</li>
<li>Analyze inventory discrepancies and manage return or disposal processes as required</li>
<li>Conduct monthly stock counts with 3PL, verify system accuracy for occupied and empty locations, and coordinate annual count preparations</li>
<li>Ensure full compliance of logistics operations withGDP, SHE, environmental, and quality standards (Roche Global Standards& MQMS)</li>
<li>Manage waste and disposal processes in line with Roche’s environmental sustainability principles</li>
</ul>
Inventory& Warehouse Management
<br><br>
<ul>
<li>Analyze slow-moving inventory to maintain optimal stock levels and proactively manage shelf-life control and disposal planning</li>
<li>Perform stock corrections and improvement actions, ensuring location-based optimization in line with fluctuating sales volumes</li>
<li>Oversee physical destruction activities and coordinate the preparation of quarantined materials for disposal</li>
</ul>
​Transportation& Network Optimization
<br><br>
<ul>
<li>Collaborate closely with 3PL partners on vehicle capacity and network optimization to improve efficiency</li>
<li>Support the preparation of distribution plans and city-based delivery schedules</li>
<li>Enhance operational efficiency and cost effectiveness in transportation flows</li>
</ul>
Digitalization& Process Improvement
<br><br>
<ul>
<li>Utilize digital tools such asSAP, Power BI, and Tableau to measure performance and identify improvement opportunities</li>
<li>Actively contribute to automation, data integrity, and system integration projects</li>
<li>Foster a continuous improvement mindset and support the implementation ofLean methodologies</li>
</ul>
Collaboration& Stakeholder Management
<br><br>
<ul>
<li>Build strong cross-functional collaboration with global, regional, and local stakeholders (Order Management, Finance, Quality, IT, 3PL, etc.)</li>
<li>Support transparent information flow between global and local processes to ensure operational visibility</li>
<li>Actively participate in regional and global logistics projects (e.g., process harmonization, 3PL transition, SAP EWM rollout)</li>
</ul>
Reporting, Analysis& Performance Management
<br><br>
<ul>
<li>Prepare monthly operational KPI reports and reconcile findings with 3PL data to identify gaps</li>
<li>Track logistics performance indicators (KPIs), perform root cause analyses, and develop improvement plans</li>
<li>Generate actionable insights from operational data to support strategic planning</li>
<li>Prepare stock level, disposal, and shipment reports, providing analytical support where needed</li>
</ul>
Financial& Budget Management
<br><br>
<ul>
<li>Communicate material requirements to the procurement team via ERP (operational purchases, disposal, packaging, pallets, etc.)</li>
<li>Manage related logistics (OPEX) budgets and verify all service invoices for approval</li>
<li>Identify and report cost efficiency opportunities to management</li>
</ul>
Who You Are
<br><br>
<ul>
<li>Bachelor’s degree in a relevant field</li>
<li>Minimum5 years of experience in Supply Chain, Logistics Operations, or Inventory Control</li>
<li>Preferably experienced inDiagnostics or Pharmaceutical distribution sectors</li>
<li>Proficient inSAP (MM& E-WM),Power BI,Tableau,Excel, andPowerPoint</li>
<li>Strong command ofEnglish, both written and spoken</li>
<li>Experienced in SAP interfaces, and capable of managing e-invoice and e-waybill integrations</li>
<li>Solid knowledge of warehouse operations (3PL management experience is an asset)</li>
<li>Analytical thinker with strong communication and problem-solving skills</li>
<li>Able to collaborate effectively across multiple departments within the supply chain</li>
</ul>
Available to workon-site 5 days per week at the Tuzla DHL Asya 1 facility
<br><br>
Wer wir sind
<br><br>
Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.
<br><br>
Gemeinsam können wir eine gesündere Zukunft gestalten.
<br><br>
Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.

Logistics Operations Specialist

CEVA Logistics

578333
<br><br>
Istanbul, TR
<br><br>
Sales Effectiveness Executive Turkey
<br><br>
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
<br><br>
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
<br><br>
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
<br><br>
<b>Position Overview:</b><br>
CEVA Logistics Turkey invites applications for the role of Sales Effectiveness Senior Specialist, based at our central office in Istanbul. This senior-level position plays a pivotal role within our Sales Excellence team, part of the Business Development Transverse division. The successful candidate will be instrumental in optimising the efficiency and impact of our sales excellence operations, directly contributing to the achievement of our strategic objectives. This role offers an exciting opportunity to influence sales performance and growth across the Turkish logistics market.
<br><br>
<b>Key Responsibilities:</b><br>
Own and drive sales effectiveness and sales performance improvement initiatives by analyzing performance data, identifying gaps, and leading actionable insights, process improvements, and enablement activities.
<br>Collaborate and lead cross-functional alignment with sales teams and business units to analyze sales performance, identify inefficiencies, and drive data-driven strategies that enhance sales outcomes and growth.
<br>Design and implement sales effectiveness frameworks, including tools, methodologies, and best practices aligned with CEVA global standards and local business needs.
<br>Ensure CRM (C-View) data quality, pipeline accuracy, and usage discipline, proactively identifying gaps and driving corrective actions across BD teams.Ensure accurate and consistent execution of Sales Incentive processes, supporting transparency and alignment with performance targets.
<br>Stay informed on evolving industry trends, competitive dynamics, and customer needs to proactively adjust sales strategies and ensure CEVA Logistics maintains a competitive advantage in the market.
<br>Drive adoption of new sales processes and tools, supporting change management and ensuring stakeholder alignment across teams.
<br>Promote a culture of sales excellence, encouraging collaboration, transparency, and best practice sharing across all organisational levels.
<br><br>
<b>Candidate Profile:</b><br>
The ideal candidate is a highly analytical and strategic thinker with exceptional communication and interpersonal abilities. Experience in the logistics sector or related industries is essential, alongside proven expertise in sales effectiveness or sales operations. A collaborative mindset is necessary to effectively navigate and influence outcomes within a multinational corporate environment. Knowledge of the Turkish market is a significant asset, enabling effective contextualisation of global sales frameworks.
<br><br>
<b>Essential Skills and Qualifications:</b><br>
Bachelor's degree in Engineering, Business Administration, Logistics, Marketing, or a related field.
<br>A master's degree or relevant professional certifications will be considered advantageous.
<br>Minimum 7 years of total experience, including at least 5 years in sales effectiveness, sales operations, or management consultancy roles (consulting experience is a strong plus).
<br>Proficiency in sales analytics, customer relationship management (CRM) systems, and advanced reporting tools to generate and interpret data supporting strategic initiatives.Strong stakeholder management skills, with a proven ability to influence decision-making and drive adoption of change across various organisational levels.
<br>Fluency in both English and Turkish, with excellent verbal and written communication skills to effectively engage with diverse audiences.
<br>Self-motivated and capable of working independently while contributing positively to cross-functional teams.Excellent organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
<br><br>
<b>What We Offer:</b><br>
At CEVA Logistics Turkey, you will join a forward-thinking organisation that prioritises innovation, continuous improvement, and collaborative working. Located in the heart of Istanbul at the Emaar General Management office, you will be part of a supportive, inclusive culture that fosters professional growth and development. Our competitive remuneration packages reflect our commitment to recognising and rewarding talent. You will have the opportunity to work alongside dedicated professionals who share a passion for transforming logistics and advancing sales operations.This is an outstanding opportunity for an experienced sales effectiveness specialist to make a meaningful impact while progressing their career with a global logistics leader. If you are passionate about driving sales performance and thrive in dynamic, collaborative settings, we encourage you to apply and join our Sales Excellence journey at CEVA Logistics Turkey. Local title: Ticari Mükemmellik Yöneticisi
<br><br>
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
<br><br>
<b>Please note:</b> Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Sales Effectiveness Executive Turkey

Recordati S.p.A

<div></div><div><div><div><div><div><div><div><p>Procurement Specialist
</p></div></div></div></div><p></p><div><div><div><div><b>ID: </b>2423
</div></div></div></div><div><div><div><div><b>Date of Posting: </b>Mar 30, 2026
</div></div></div></div><div><div><div><div><b>Business Area: </b>Procurement
</div></div></div></div><div><div><div><div><b>Job Type: </b>Direct Employee
</div></div></div></div><div><div><div><div><b>On site / Remote / Hybrid: </b>Hybrid
</div></div></div></div><div><div><div><div><b>Hub Office:
</b>Istanbul, TR
</div></div></div></div><div><div><div><div><b>Territory:
</b></div></div></div></div><div><div><div><div><b>Full-Time or Part-Time: </b>Full Time
</div></div></div></div><div><div><div><div><b>Seniority: </b>Entry level
</div></div></div></div><p></p><div><div><p><i>With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn.</i><br>
<i>
</i><br>
<i>We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.</i><br>
<i>
</i><br>
<i>At Recordati, our mantra is simple. We&rsquo;ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest &ndash; we want to give people the opportunity to be the best version of themselves.</i><br>
<i>
</i><br>
<i>This drive will never stop. Together, we will always be reimagining tomorrow &ndash; with new ideas, new technologies and new innovations to fight diseases.</i><br>
<i>
</i><br>
<i>Recordati. Unlocking the full potential of life.</i></p>
</div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><div>
Overview we are looking for a motivated and experienced Procurement Specialist (Direct) to join our team. In this role, you will act as a strategic Business Partner for internal stakeholders and a key point of contact for our suppliers, ensuring the smooth, end-to-end management of procurement operations. Beyond executing daily processes, we expect you to take initiative in developing sourcing strategies, effectively utilizing digital platforms, and driving sustainability-focused cost optimization to contribute to our organization&rsquo;s dynamic growth.</div></div></div><div><div><div><b>
Key Responsibilities</b></div></div><div></div><div><br>
<div><b>
Job Description &amp; Responsibilities:</b></div><br>
<div></div>
<ul>
<li><b>Category Management: </b>Manage the end-to-end strategic procurement processes for APIs (Active Pharmaceutical Ingredients), excipients, and packaging materials.</li>
<li><b>D</b><b>igital Sourcing &amp; Vendor Management:</b>Effectively use internal vendor management and e-tender platforms to manage the supplier pool and execute transparent, competitive tender processes.</li>
<li><b>Strategic Collaboration</b>: Coordinate closely with the Planning department to manage MRP processes and demand projections, ensuring production continuity.</li>
<li><b>Sustainable Procurement:</b> Incorporate environmental, social, and ethical sustainability criteria into supplier selection and evaluation; contribute to logistics and raw material solutions aimed at reducing the carbon footprint.</li>
<li><b>Operational Support &amp; Logistics:</b> Work in close coordination with the Customs Operations Specialist to support customs clearance for import orders.</li>
<li><b>Process Tracking &amp; Performance: </b>Diligently track order cycles from start to finish and take full ownership of OTIF (On-Time In-Full) performance.</li>
<li><b>Compliance &amp; Procedure Management</b>: Ensure full compliance with internal procurement procedures and play an active role in updating procedures according to changing dynamics.</li>
<li><b>Global &amp; Regional Contribution</b>: Take an active role in MENA region and international projects, providing professional contributions to cross-functional working groups.</li>
</ul></div></div><div><div><div><b>Required Education</b></div>
</div></div><div></div><div><div><div><b>Required Skills and Experience</b></div></div><div></div><div><br>
<div><b>
Candidate Profile &amp; Requirements:</b></div><br>
<div></div>
<ul>
<li>University degree (Experience in the <b>pharmaceutical industry </b>or knowledge of <b>SAP S/4HANA </b>is a plus).</li>
<li><b>Minimum of 3 years of professional experience</b> in procurement (preferably in Direct Materials).</li>
<li><b>Digital Proficiency:</b> Skilled in using Vendor Management and E-Tender platforms to manage bidding and sourcing processes.</li>
<li><b>Contract Management: </b>Knowledgeable in drafting commercial contracts, following legal procedures, and managing procurement risks.</li>
<li><b>Ownership &amp; Solution Orientation: </b>Ability to take initiative in ambiguous situations and lead projects from end-to-end with a result-oriented mindset.</li>
<li><b>Role Model in Teamwork</b>: A constructive professional who supports a culture of collaboration and sets a positive example for colleagues.</li>
<li><b>Resilience &amp; Stress Management:</b> Capable of managing cross-departmental relationships in multi-stakeholder, high-speed environments and making sound decisions under pressure.</li>
<li><b>Mobility &amp; Growth Mindset</b>: Eager to take on different roles (rotation) throughout the career journey; no restrictions for international travel.</li>
</ul></div></div><div><div><div><b>Technical Competencies</b></div>
</div></div><div></div><div><div><div><b>Required Behaviours and Competencies</b></div>
</div></div><div></div><div><div><div><b>Required Languages</b></div>
</div><div><ul><li><b>Proficient English</b> writing and communication skills are required.</li>
</ul></div></div><div><div><div><b>Travel required in %</b></div>
</div><div><div>
Based in Istanbul, with the flexibility to work at our &Ccedil;erkezk&ouml;y Plant at least <b>one day a week.</b></div></div></div></div>
</div></div></div></div><div></div><div><div><p><i>At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.</i></p>
<p><i>We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.</i></p>
<p><i>If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.</i></p></div></div></div></div></div><p></p>

Procurement Specialist

577959
<br><br>
Istanbul, TR
<br><br>
Sales Development Professional Turkey
<br><br>
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
<br><br>
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
<br><br>
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
<br><br>
<b>Position:</b> Sales Development Professional Turkey
<br><b>Location:</b> Istanbul-Istanbul/Emaar/Genel Mudurluk
<br><b>Division:</b> Business Development
<br><b>Business Unit:</b> Logistics - Ground and Rail
<br><b>Company:</b> CEVA Logistics Turkey
<br><br>
CEVA Logistics Turkey is looking for a dedicated and proactive Sales Development Professional to join our dynamic Business Development team. As part of CEVA Logistics, a global leader in logistics and supply chain management, this role offers a unique opportunity to contribute to our growth in the Turkish market, focusing on ground and rail logistics solutions.
<br><br>
About the Role
<br><br>
In this role, you will be instrumental in identifying and nurturing new business opportunities within the logistics sector. You will work closely with internal teams and clients to generate leads, conduct market research, and develop targeted strategies that align with CEVA Logistics’ vision and business goals. Your efforts will support expanding our customer base and reinforcing CEVA's position as a trusted logistics partner.
<br><br>
Key Responsibilities
<br>Identify and develop new business opportunities within the ground and rail logistics sectors across Turkey.
<br>Conduct comprehensive market analysis to understand industry trends, competitors, and potential client needs.
<br>Engage with prospective clients through various channels including calls, emails, and networking events to generate qualified sales leads.
<br>Collaborate with cross-functional teams including marketing, operations, and senior sales executives to develop tailored proposals and solutions.
<br>Maintain and update customer relationship management (CRM) systems to ensure accurate and timely information about leads, opportunities, and communications.
<br>Participate in sales meetings and contribute to strategies aimed at meeting or exceeding sales targets.
<br>Provide regular reports on market feedback and prospect activity to inform decision-making and strategic planning.
<br>Qualifications and Experience
<br>Proven experience in sales development, business development, or a related role, preferably within the logistics or transportation industry.
<br>Strong understanding of ground and rail logistics services is highly desirable.
<br>Excellent communication and interpersonal skills, with the ability to engage confidently with clients and stakeholders at all levels.
<br>Demonstrated ability to manage multiple priorities and work effectively both independently and as part of a team.
<br>Proficiency in using CRM systems and Microsoft Office suite.
<br>Fluency in English and Turkish, both written and spoken.
<br>Results-oriented mindset with a commitment to exceeding targets and driving business growth.
<br>Why Join CEVA Logistics Turkey?
<br><br>
At CEVA Logistics, we are committed to fostering an inclusive work environment where diverse perspectives are valued and innovation thrives. Our Turkey office, situated in the vibrant city of Istanbul, offers a collaborative and supportive culture dedicated to professional development and success.
<br><br>
Joining our Business Development team means you will play a significant role in shaping the future of logistics solutions in the region while working with a global leader renowned for its expertise and forward-thinking approach.
<br><br>
We offer competitive compensation, comprehensive benefits, and opportunities for continuous learning and advancement within the company.
<br><br>
How to Apply
<br><br>
If you are passionate about sales, eager to expand your expertise in logistics, and ready to contribute to a leading global company, we encourage you to apply for the Sales Development Professional Turkey role. Please submit your CV along with a cover letter detailing your relevant experience and motivation.
<br><br>
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
<br><br>
<b>Please note:</b> Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Sales Development Professional Turkey

SupportYourApp

<div><p><b>Who are we?</b></p><p><b>
SupportYourApp</b> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?</p><p>
Join our community as a <b>Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.</p><p><b>
What you will do:</b></p><ul><li>
Deliver outstanding customer support via <b>phone calls, chats, and emails;</b></li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul><p><b>
What you need to succeed in this role:
</b></p><ul><li><b>Excellent Hebrew and English skills (C1 for both spoken and written);</b></li><li><b>
At least 6 months of experience in a customer support role;</b></li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul><p><b>
Will be a great plus:
</b></p><ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul><p><b>
Benefits:
</b></p><ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully<b> remotely;</b></li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><p>
So if you're a proactive <b>Support Specialist</b> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><p>
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><p>
Know someone perfect for the role? Refer them and get rewarded!</p><p><i>
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</i></p><p><i>
Your personal data will be processed as described in the SupportYourApp </i><i>Candidate Privacy Notice</i><i>.</i></p></div><p></p>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Levi Strauss & Co.

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Calling all originals: At Levi Strauss &amp; Co., you can be yourself &mdash; and be part of something bigger. We&rsquo;re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit &mdash; and your future.
 <br/>
 <br/>
 This role is responsible for Distribution and Logistics operations for Turkiye. Reporting to Sr Director Distribution &amp; Logistics for Asia, Middle East, and Africa, this role will manage DC operations for Turkiye including support for inbound logistics and customs. Main KPIs for this role are Service Levels, OTFR (Ontime Fulfillment Rate), Cost Metrices, and 3PL management/relationships.
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 Other deliverables include 3PL management, developing a professional and accountable DC team through 3PL, and managing on-time and accurate deliveries (transportation) to customers in Turkiye.
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 This role is responsible for building strong working relationships with commercial, planning, finance, order management, IT, and trade compliance teams to grow business and drive continuous improvement agenda.
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  About The Job
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   Plan, organize, and control processes and systems for distribution network, and implement robust supply chain practices to deliver excellent and responsive service to the business.
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   Develop and drive operational excellence at DC, and for inbound/outbound logistics flows.
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   Accountable for delivery and year-to-year improvement of business results: financial, service, and employee engagement.
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   Work closely with local and regional team members to track monthly and quarterly targets, and ensure customer orders are delivered on time.
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   Manage logistics vendor strategies: new vendor identification, review, negotiations, and selection to meet company's distribution and logistics outsourcing needs.
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   Drive continual measurement of vendors&rsquo; service standards and productivity levels to ensure that vendors are meeting agreed targets.
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   Responsible for working on annual DC and logistics operations budget and track and oversee these to ensure that cost performance is within budget as well as delivering on a cost reduction schedule.
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   Develop and maintain relationships with inside and outside organizations to bring leading edge technology, tools, and systems to improve productivity and processes.
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   Provide guidance to the 3PL distribution and logistics team. Ensure monthly, quarterly, and annual goals are communicated and completed. Influence team members to partner together to achieve individual and business goals.
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   Deliver on our commitments and leverage distribution and logistics capabilities to drive profitable growth.
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   Leverage analytics and new technologies to make faster, data-based decisions to drive productivity.
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   Integrate sustainable &amp; financially responsible solutions in our value chain that align with LS&amp;Co. targets.
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   Develop and implement departmental goals and objectives, in alignment with organizational priorities.
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   Manage workload and prioritize projects to ensure timely delivery of results.
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   Coordinate with other departments or teams to facilitate cross-functional collaboration and synergies.
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   Serve as a point of contact for escalated issues and resolving conflicts.
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   Communicate departmental updates, progress, and achievements to senior management and stakeholders.
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  Reporting Structure
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 Reports to Sr Director D&amp;L AMA based in Hong Kong. The role requires extensive collaboration, reporting, and engagement with local stakeholders including commercial leads, finance, planning, Order Management, logistics, trade compliance, and other cross functional partners.
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 Location and Travel Requirements:
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 Hybrid office environment. Position will require domestic travel to DCs, 3PLs, suppliers, and customers, with some international travel expected (1-2 times a year).
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 Job requires the following physical activities: domestic and international travel, use of computer.
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  Education/Experience
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  About You
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   University degree preferred
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   Minimum 5 years work experience in distribution and logistics, preferably with a multinational in retail industry.
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  Technical Skills
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   Strong analytical capability, with &ldquo;business case&rdquo; driven approach to decision making
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   Knowledge of key distribution and logistics processes with up-to-date knowledge of technology and current best practices.
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   Good understanding of logistics and trade compliance.
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   Able to work in a fast paced, dynamic, and matrix reporting organization.
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   Excellent communicator and a team player who collaborates effectively across various functions/teams.
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   Problem solver with a high sense of urgency (able to move fast). Takes initiative to develop and implement solutions.
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   Strong command of English and Turkish language.
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   Ability to influence across organizational boundaries.
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   Ability to openly convey information timely and concisely.
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   Detail oriented. Strong interpersonal skills.
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   Able to work with minimum supervision in a matrix organization.
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   Experience with Database applications, Microsoft Excel, MS Office applications, financial modeling, capacity planning, and negotiation skills.
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   Analyze and Solve Problems, Data based decision making
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   Excellent Relationship Building (both internal and external relationships).
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   Strong Influence / Collaboration Skills.
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   Commitment to Excellence.
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   Project management experience is a plus.
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  Leadership Abilities
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   Monitors and evaluates 3PL performance, providing regular feedback and coaching to foster professional development.
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  Communication &amp; Collaboration
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   Coordinates with other departments or teams to facilitate cross-functional collaboration and synergy, resolving conflicts and making decisions as needed. Communicates departmental updates, progress, and achievements to senior management and stakeholders.
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  Strategic Thinking
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   Identifies risks and opportunities within the departmental scope, proactively addressing challenges to achieve desired outcomes. Develops and implements departmental goals, objectives, and strategies aligned with organizational priorities. Makes decisions within the departmental scope, leveraging insights and recommendations to achieve departmental goals.
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  LOCATION
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 Istanbul, Turkey
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  FULL TIME/PART TIME
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 Full time
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  Current LS&amp;Co Employees, apply via your Workday account.
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Distribution and Logistics Analyst, Turkiye

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