operations manager

operations coordinator Jobs in Doha Qatar

operations coordinator

data analyst

pricing analyst

business analyst - iam Jobs in Doha Qatar

business analyst - iam

operations analyst

Starlink Qatar

<div>
 <p>
  <strong>
   Role Summary (6 months contract - Extendable)
  </strong>
 </p>
 <p>
  This role will ensure comprehensive analysis and optimization of fintech operational processes related to payroll customer onboarding, activation, service delivery and document management. Drive end-to-end process mapping, define SLAs/KPIs, and identify opportunities for automation leveraging fintech tools and RPA. Collaborate with cross-functional teams to translate improvements into actionable workflows enhancing customer experience and operational efficiency, leveraging RPA, Odoo, and Metabase etc
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <br/>
   Key Responsibilitie
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    sMap and document operational processes including
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   :
   <br/>
   Customer Registration &ndash; Digit
  </li>
  <li>
   alCustomer Registration &ndash; Over the Count
  </li>
  <li>
   erCustomer Activati
  </li>
  <li>
   onCustomer Card Issuan
  </li>
  <li>
   ceCustomer Complaints Call Cent
  </li>
  <li>
   reCustomer Ticket Resolution &ndash; Servic
  </li>
  <li>
   esCustomer Ticket Resolution &ndash; Remittance Servic
  </li>
  <li>
   esCustomer Ticket Resolution &ndash; Card and Bank Transfer Servic
  </li>
  <li>
   esPayroll Companies Onboardi
  </li>
  <li>
   ngPayroll Customer Registrati
  </li>
  <li>
   onPayroll Customer Activati
  </li>
  <li>
   onPayroll Customer Card Issuan
  </li>
  <li>
   cePayroll Trainin
  </li>
  <li>
   gsDocument Archivi
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   ng
   <br/>
   Define SLAs and KPIs to monitor operational effectiveness and customer satisfacti
  </li>
  <li>
   on.Identify process bottlenecks, simplification opportunities, and potential for automati
  </li>
  <li>
   on.Collaborate with technology, customer service, and payroll teams to implement automated workflows and digital too
  </li>
  <li>
   ls.Lead change management efforts to ensure smooth adoption of new process
  </li>
  <li>
   es.Prepare detailed reports and presentations on operational process improvements and outcom
  </li>
  <li>
   es.Produce weekly operational metrics and work with technology to automate th
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ese
   <br/>
   Required Experience and Sk
  </strong>
 </p>
 <ul>
  <li>
   illsMinimum 6 years of experience in fintech or financial services, operational process analysis and improvem
  </li>
  <li>
   ent.Expertise in customer onboarding, activation, support workflows, and payroll operational proces
  </li>
  <li>
   ses.Strong skills in process mapping, automation requirement gathering, and SLA/KPI definit
  </li>
  <li>
   ion.Familiarity with digital customer onboarding best practices, fintech service platforms, and RPA soluti
  </li>
  <li>
   ons.Excellent communication, stakeholder management, and leadership capabilit
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ies.
   <br/>
   Key Performance Indicators (
  </strong>
 </p>
 <ul>
  <li>
   KPIs)Percentage of operational processes mapped, optimized with documented workflows &amp; auto
  </li>
  <li>
   matedSLA compliance rates for all customers onboarding and ticket resolution proce
  </li>
  <li>
   sses.Average time reduction for customer activation and card issuance proce
  </li>
  <li>
   sses.Reduction in customer complaint resolution time and the number of compla
  </li>
  <li>
   ints.Number and operational impact of process automations impleme
  </li>
  <li>
   nted.Customer satisfaction and service quality scores related to operat
  </li>
  <li>
   ions.Create and implement a call centre reduction ro
  </li>
  <li>
   admapCreate and implement a ticket reduction ro
  </li>
 </ul>
 <p>
  <br/>
 </p>
 admap
</div>


Operations Business Analyst / Operations Process Specialist (6 months contract)

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 We are seeking
 <strong>
  Shared Services Analysts and Specialists
 </strong>
 to support the organization&rsquo;s centralized functions, including HR, Finance, IT, and Administration. This role focuses on
 <strong>
  streamlining processes, enhancing operational efficiency, and supporting multiple departments
 </strong>
 through effective shared services delivery.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  For All Levels
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide day-to-day support in HR, Finance, Corporate IT, and Administration.
  </li>
  <li>
   Standardize and streamline processes across departments to improve efficiency.
  </li>
  <li>
   Monitor and report on service delivery metrics.
  </li>
  <li>
   Identify opportunities to reduce operational costs and increase productivity.
  </li>
  <li>
   Ensure compliance with organizational policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional For Senior Analyst / Specialist
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead process improvement initiatives and workflow optimization projects.
  </li>
  <li>
   Provide guidance to junior staff and support cross-functional collaboration.
  </li>
  <li>
   Analyze operational data to identify inefficiencies and recommend solutions.
  </li>
  <li>
   Assist in implementing shared services best practices and automation tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in Business Administration, Finance, HR, IT, or related field.
  </li>
  <li>
   Analyst / Specialist: 5&ndash;7 years of experience in shared services, operations, or support functions.
  </li>
  <li>
   Senior Analyst / Specialist: 8&ndash;10 years of progressive experience, including process improvement and cross-functional support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong organizational, analytical, and problem-solving skills.
  </li>
  <li>
   Knowledge of shared services operations and process optimization techniques.
  </li>
  <li>
   Proficiency in relevant software and business systems (HRIS, ERP, Finance systems).
  </li>
  <li>
   Excellent communication and stakeholder management skills.
  </li>
  <li>
   For Senior Level: Ability to lead initiatives, mentor junior staff, and influence operational decisions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lean Six Sigma, PMP, or relevant process improvement or functional certifications.
  </li>
 </ul>
</div>


Shared Services Analyst / Specialist (Mid & Senior Levels)

FIN Hospitality

<p><b>Job Profile: Cyber Security Operations Center (SOC) Analyst</b> <b>(Mid&ndash;Senior Level)</b></p><p><b>Location:</b> Doha, Qatar</p><p><b>Availability:</b> Starting January 26<br/><b>Employment Type:</b> Full-time</p><p><b>Target Salary Range</b> <b>(total package)</b>: 25k to 30k</p><p><b>Mandatory Requirements</b></p><ul><li><b>Experience:</b> Minimum 4&ndash;7 years of experience as a SOC Analyst or in a related cybersecurity role (mid to senior level)</li><li><b>Language:</b> Fluent in English (written and spoken)</li><li><b>Availability:</b> Ready to join by <b>January 26</b></li><li><b>License:</b> Valid <b>driving license</b></li><li>Strong <b>hands-on attitude with systems and security tools</b>, including configuration, troubleshooting, and optimization</li><li>In-depth understanding of security frameworks (MITRE ATT&amp;CK, NIST, ISO 27001, etc.)</li><li>Proficiency with SIEM tools such as Sentinel, Splunk, or QRadara</li></ul><p><b>Preferred Qualifications (Plus Points)</b></p><ul><li><b>Arabic speaker</b></li><li><b>Experience in the Oil &amp; Gas sector</b>, particularly in industrial control systems (ICS) or OT security</li><li>Relevant certifications such as <b>GCIA, GCIH, CEH, CompTIA Security+, or CISSP</b></li></ul><p><b>Key Responsibilities</b></p><ul><li>Monitor, analyze, and respond to security alerts from various systems and tools (SIEM, IDS/IPS, firewalls, endpoint protection, etc.)</li><li>Investigate and triage security incidents, identifying root causes and implementing corrective actions</li><li>Conduct threat hunting and vulnerability assessments to identify potential risks</li><li>Develop and maintain incident response procedures and playbooks</li><li>Collaborate with IT and network teams to improve security posture and incident response readiness</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR25,000.00 - QAR30,000.00 per month</p>

SOC (cyber security operation center) analyst (Mid–Senior Level)

Manforce Group

<div>
 Job Title: Executive Assistant
 <br/>
 <br/>
 Job Code: MF0006
 <br/>
 <br/>
 Department: Executive Office
 <br/>
 <br/>
 Reports To: Managing Director
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Seeking a proactive and analytical Executive Assistant to support the Managing Director with strategic planning, KPI/KRA management, and operations coordination. This role requires discretion, business acumen, and strong communication skills.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Develop, track &amp; report KPIs/KRAs across the company.
 <br/>
 <br/>
 Support sales/service ops through data analysis &amp; performance tracking.
 <br/>
 <br/>
 Coordinate cross-functional projects &amp; executive communications.
 <br/>
 <br/>
 Prepare reports, dashboards &amp; presentations for decision-making.
 <br/>
 <br/>
 Maintain confidentiality on sensitive matters.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree (MBA preferred).
 <br/>
 <br/>
 4&ndash;7 years&rsquo; experience in EA, Ops Analyst, or Business Coordinator roles.
 <br/>
 <br/>
 Strong with KPIs, business planning, and MS Office (Excel, PowerPoint).
 <br/>
 <br/>
 Analytical, organized, and detail-oriented.
 <br/>
 <br/>
 AI tools or dashboard experience is a plus.
 <br/>
 <br/>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 Experience working with senior executives or founders.
 <br/>
 <br/>
 Knowledge of strategy, performance, or process improvement.
 <br/>
 <br/>
 <strong>
  Apply Now
  <br/>
  <br/>
 </strong>
 Your name Your email Phone Number Your message (optional) Note:You will not be considered if you do not submit your resume.
</div>


Executive Assistant

shine systems

<div><p><b>Foundry Experience Preferred</b></p><p><b>
Summary: </b>SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.<br>
<br>
<b>Job Requirements:</b></p><ul><li>
Hands-on experience with the software product, Gotham. You will be responsible for training and guiding users in its application and functionality.</li><li>
Training experience (Classroom or Deskside)</li><li>
Proficiency in troubleshooting technical issues</li><li>
Strong understanding of DoD, Intelligence, or Law Enforcement missions</li><li>
TS/SCI clearance is REQUIRED</li></ul><p><b>
Desired Qualifications:</b></p><ul><li>
Real world experience supporting intelligence or operations</li><li>
Familiarity with Gaia or Foundry</li><li>
Experience training other intelligence or operations software</li><li>
Excellent communication skills</li><li>
Travel independently, both CONUS and OCONUS, as required</li><li>
Technical knowledge, including working familiarity with languages such as Python, Java or HTML.</li></ul><p>
SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.</p></div>

Field Service Analyst

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Corporate Planning Analyst
</div></div><div><div>Ref #
</div><div>228423
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 27-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br>
<br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Network Planning Team in Doha as a Cargo Corporate Planning Analyst.</p><p><b>
About the role</b></p><p>
In this role, you are required to gather/validate data or other information both internally (within Qatar Airways Group) and externally and perform sound analytic processing and market research to support informed data-driven decision making. Help teams formulate recommendations for senior management and provide support for cross-functional improvement projects.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>
Evaluate and develop short/medium and long-term schedules and/or business cases for new or existing routes through comprehensive detailed analysis.</li><li>
Prepare cargo revenue inputs relevant to passenger aircraft business cases; distribute relevant information from Corporate Planning to QR Cargo stakeholders.</li><li>
Ensure full disclosure and coordination of plans and initiatives between QR Cargo and Corporate Planning. Support in reviewing post-implementation performance of new projects and corrective measures established by senior management.</li><li>
Support the development of strategic long-term network/fleet plans in line with QR Group&rsquo;s objectives. Optimize the freighter network by analyzing profitability projections on flight basis and initiate actions to improve profitability by changing flight routings, aircraft gauge and using commercial opportunities elsewhere in the network that improve the overall network contribution of the freighter network.</li><li>
Assess and take GO/NO GO decisions to offer space for charters &amp; commercial flight requests based on overall network profitability &amp; relevant factors (i.e. commercial/strategic priority, customer type).</li><li>
Ensure smooth transition of the monthly handover from scheduling team and execute changes as planned.</li><li>
Protect the schedule integrity and deliver a robust schedule to IOC Cargo.</li><li>
Review and monitor the flight performance on QR and wet lease aircrafts and ensure aircraft utilization target is achieved.</li><li>
Develop expertise on Strategy, Fleet planning topics, Alliances, Partnerships, interline topics, Network and Schedule planning topics to provide support to the teams.</li><li>
Monitor industry news, press releases, relevant articles and key airline investor relations. Monitor competition, socio-economic changes, political and technological developments in the aviation industry. Build strong and lasting relationships with key stakeholders.</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent with at least 4 years of job-related experience.</li><li>
Knowledge of schedule planning and slots system (Sabre, NetLine, etc.)</li><li>
Advanced knowledge in Excel, Word and PowerPoint</li><li>
Advanced analytical and problem-solving skills</li><li>
Data mining and big data</li></ul><p><b>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228423</div></div></div></div></div></div></div></div>

Cargo Corporate Planning Analyst

<div>
 Job Code: MF0009
 <br/>
 <br/>
 Experience: 2&ndash;4 years
 <br/>
 <br/>
 Languages: English &amp; Hindi
 <br/>
 <br/>
 Employment Type: Full-time
 <br/>
 <br/>
 ________________________________________
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 We are hiring an Operations Specialist / Sr. Officer &ndash; Operations to manage daily operations, coordinate with teams and vendors, and ensure smooth workflow. The candidate should have 2&ndash;4 years of experience in operations or manpower coordination, with strong communication skills in English and Hindi.
 <br/>
 <br/>
 ________________________________________
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee day-to-day operations and reporting.
  </li>
  <li>
   Coordinate with departments and vendors.
  </li>
  <li>
   Maintain records and ensure process efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 ________________________________________
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduate in Business Administration or a related field.
  </li>
  <li>
   2&ndash;4 years of relevant experience.
  </li>
  <li>
   Proficient in English, Hindi, and MS Office.
  </li>
  <li>
   Experience in a manpower or staffing company will be an added advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Apply Now
  <br/>
  <br/>
 </strong>
 Your name Your email Phone Number Your message (optional) Note:You will not be considered if you do not submit your resume.
</div>


Operations Specialist / Sr. Officer – Operations

Explore 1140+ Operations analyst in Doha Qatar this November. Find roles across top companies and apply now to boost your career.