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operations management analyst - hyderabad

operations analyst

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Analyst (Operations) &ndash; CoRe - Digital Data Analytics Innovation, Digital Customer Solutions - DFlow, Deloitte Support Services India Pvt Ltd
 
 
 
 Are you looking for an exciting opportunity in the world of business automation technology? Do you thrive on working with customers to uncover problems and figuring out how to solve them using technology? Are you good at strategic thinking? Does working on projects with different methodologies excite you? Are you keen to operate and deliver within a high-performing team where business demand and pressure are high? If yes, then CoRe DFlow is the team for you. Our team defines, estimates, and delivers technology projects that support internal practitioners across the globe serving Deloitte&rsquo;s clients.
 
 
 
 Work we do:
 
 
 
 As a DFlow Analyst, you will research and develop and support solutions built on varied technologies like Microsoft SharePoint 2013, Microsoft Azure, Power BI, MS teams etc. You will support a team that provides high&hyphen;quality solutions to the customers by following a streamlined system development methodology.
 
 
 Your key responsibilities include:
 
 
 <ul>
 <li>
 Operations Support - Manage and streamline daily tasks and routines within the team channel, including preparing input files for internal processes. Ensure efficient processes that contribute to the overall operational effectiveness of the function.
 
 
 </li>
 </ul>
 Work in an Agile or Waterfall environment to support solutions in SharePoint, Nintex and MS Teams.
 
 
 <ul>
 <li>
 Client Support and Issue Resolution: Monitor the support tracker, promptly addressing and resolving client issues and tickets. Demonstrate a client-centric approach and strong problem-solving skills to maintain high client satisfaction levels.
 </li>
 <li>
 Content Management and Web Development: Update and enhance the customer facing portal by creating and maintaining web content using HTML and SharePoint. Adhere to established document workflow standards for publishing and processing content, ensuring a seamless user experience.
 </li>
 <li>
 Project Execution and Business Analysis: Assume the role of a business analyst in project planning, requirement gathering, and execution. Leverage analytical skills to align projects with business goals and deliver effective solutions.
 </li>
 <li>
 Collaboration and Improvement: Build strong functional knowledge and foster connections within the organization. Compile suggestions from various sources and implement innovative solutions to enhance platform content and features. Demonstrate excellent communication, presentation, and documentation skills to create process documents and training materials.
 
 
 </li>
 </ul>
 Location: Hyderabad
 
 
 Work hours: 8 AM &ndash; 5 PM (IST); 11 AM &ndash; 8 PM (IST); 2 PM &ndash; 11 PM (IST)
 
 
 
 The team
 
 
 
 DFlowTeams is a project management and collaboration tool that practitioners across Deloitte use for their project work. DFlowTeams also address a variety of business needs, including marketing and communication, knowledge management, learning and development, and overall process automation. The team uses Microsoft Teams, SharePoint (on-prem and cloud) primarily as a platform. We use various web development and automation tools/technologies (i.e., HTML, jQuery, JavaScript, REST/SOAP API (Application Programming Interfaces), JSON (JavaScript Object Notation), Nintex, Azure, Power apps/flows, and many more) within a structured delivery process to develop products that deliver significant value to our internal customers across Deloitte&rsquo;s global network.
 
 
 
 Qualifications Required
 
 
 
 <ul>
 <li>
 Educational qualification: B.E/B.Tech or M.Tech (60% or 6.5 GPA and above throughout without any running backlogs)
 </li>
 <li>
 Content Management Knowledge: Functional understanding of content management and knowledge management to highlighting the ability to effectively handle content-related tasks.
 </li>
 <li>
 Web Development Proficiency: Good understanding of HTML, CSS, SharePoint, and other pertinent web development tools, showcasing your technical prowess in web-based platforms.
 </li>
 <li>
 Project Management: Basic understanding of Agile and Waterfall methodologies and the concepts of project management and delivery.
 </li>
 <li>
 Task Prioritization and Multitasking: Exceptional multitasking skills, adeptly managing and prioritizing tasks to ensure optimal efficiency.
 </li>
 <li>
 Clear Communication: Excellent communication skills, both written and verbal, allowing you to convey complex information with clarity and precision.
 </li>
 <li>
 MS Office Proficiency: Strong understanding and efficient usage of MS Office tools for effective documentation and communication, specifically MS Word, PowerPoint, and MS Excel.
 </li>
 <li>
 Collaboration and teaming &ndash; Should be able to thrive and collaborate in a virtual and hybrid working environment. Candidates must be self&hyphen;motivated and a strong team player.
 
 
 </li>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 317708
</div>

Operations Management Analyst - Hyderabad

PepsiCo

<div>
 
 Overview
 
 
 
 This position will be part of the HCC organization supporting Frito Lay North America business retail customer team. The TPM analyst is critical to maintain promotions backend data both on internal systems and external systems. The analyst will be also responsible to process promotion invoices and sharing new item information with the retailer teams. The analyst will be working with the Lead analyst who will channel work on various work groups mentioned above or outside of it. The analyst role is business impacting and time bound; accuracy and timeliness of completion of tasks is critical for the PC team&rsquo;s success in turn the sales teams&rsquo;. The TPM analyst will be expected to work on transformation initiatives of their respective processes and bring in their learnings to streamling, automate and effectively lay down processes with the Lead analyst support.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Associate TPM analysts work with the Lead analyst to pick up format / region responsibilities.
 </li>
 <li>
 Ensure delivering below work tasks adhering to SLAs and OLAs.
 </li>
 <li>
 Promo data ingestion in Pepsico internal systems and customer external portals for trade planning and demand planning.
 </li>
 <li>
 Contract management, which is an agreement between retailer and Pepsico to be managed end to end for upcoming promotions.
 </li>
 <li>
 Update TPM events , Deal sheets and New item maintenance based on promotions discussion with retailers and price changes.
 </li>
 <li>
 Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts.
 </li>
 <li>
 Communicate Risks and Opportunities to Sales team /Control/Finance.
 </li>
 <li>
 Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice
 </li>
 <li>
 Payments and funding tracking for vendors
 </li>
 <li>
 Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control
 </li>
 <li>
 Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology like Python, RPA, and UiPath (Automation)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in Operations Finance/Sales (for L4)
 </li>
 <li>
 Bachelor&rsquo;s in commerce/business administration/marketing or Finance, Master&rsquo;s degree is a plus
 </li>
 <li>
 Prior Fast Moving Consumer Goods (FMCG) company experience preferred
 </li>
 <li>
 Analytical Skills: Good data skills and ability work through large data sets
 </li>
 <li>
 Communication: Strong communication skills and collaboration skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent organisation and prioritisation skills
 </li>
 <li>
 Proactive, responsive and results driven
 </li>
 <li>
 Highly proficient in Microsoft Office, especially Excel, Python, RPA, and UiPath
 </li>
 </ul>
</div>

Assistant Manager - Sales

JPMorganChase

<div>
 
 Job Description
 
 
 
 Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.
 
 
 
 Job Summary
 
 
 
 As a Client Data Analyst within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of KYC records before they are reviewed by the client-facing team. Your advanced organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital and tech literacy will help you leverage software applications and digital platforms to enhance processes and client experience.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Perform day to day management of a team including coaching and providing ongoing performance feedback.
 </li>
 <li>
 Track performance of individual team members over time to evaluate performance, learning and capability.
 </li>
 <li>
 Effectively address any service issues that might be escalated by either internal or external customers.
 </li>
 <li>
 Act independently and move forward without clear instruction or close supervision.
 </li>
 <li>
 Make decisions that are effective and well-grounded based on data, insight, and experience.
 </li>
 <li>
 Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
 </li>
 <li>
 Organize workflow and distribute work appropriately.
 </li>
 <li>
 Support all aspects of client onboarding to include the fulfillment of AML and KYC requirement.
 
 
 </li>
 </ul>
 
 Required Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Demonstrated ability to develop, manage, coach, and motivate teams.
 </li>
 <li>
 Must be flexible and adaptable to manage interim projects and processes based on the business requirements.
 </li>
 <li>
 Knowledge of banking products.
 </li>
 <li>
 Proven leader of process and organizational change.
 </li>
 <li>
 Demonstrated ability to identify, analyze, plan, prioritize, and solve problems, by providing viable solutions and executing.
 </li>
 <li>
 Strong communication and presentation skills.
 </li>
 <li>
 Ability to cope with change; comfort with ambiguity.
 
 
 </li>
 </ul>
 
 Preferred Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Previous experience in AML, Compliance, Fraud, KYC, or Operational Risk an advantage.
 </li>
 <li>
 Competent in mainframe and PC based systems, with a strong proficiency in MS Office.
 </li>
 <li>
 Previous people manager experience of high performing team.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 
 
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 
 
 
 About The Team
 
 
 
 J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
</div>

Client Data Analyst

Microsoft

<div>
 
 Overview
 
 
 
 The Business Operations Coordinator plays a critical support role within the business operations team, focusing on procurement, reporting, and financial quality assurance. This position is ideal for someone highly organized, detail-oriented, and proficient in Microsoft Excel and Word.
 
 
 Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity &amp; Inclusion training and events, and professional certifications.
 
 
 Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 
 Purchase Order (PO) Management
 
 
 
 <ul>
 <li>
 Create and manage PO&rsquo;s in alignment with procurement policies.
 </li>
 <li>
 Track PO lifecycle and ensure timely approvals and processing.
 
 
 </li>
 </ul>
 
 Reporting Support
 
 
 
 <ul>
 <li>
 Assist Business Operations Managers with compiling and formatting reports.
 </li>
 <li>
 Maintain dashboards and trackers for operational metrics and supplier performance.
 
 
 </li>
 </ul>
 
 Invoice Quality Checks
 
 
 
 <ul>
 <li>
 Review and validate supplier invoices for accuracy and compliance.
 </li>
 <li>
 Flag discrepancies and coordinate with vendors and finance teams for resolution.
 
 
 </li>
 </ul>
 
 Data Tracking and Documentation
 
 
 
 <ul>
 <li>
 Maintain logs and records for reporting cycles, PO status, and invoice audits.
 </li>
 <li>
 Ensure documentation is up-to-date and accessible for audits and reviews.
 
 
 </li>
 </ul>
 
 Tool Proficiency
 
 
 
 <ul>
 <li>
 Use Excel for data analysis, pivot tables, and reporting templates.
 </li>
 <li>
 Use Word for drafting SOPs , summaries, and formal communications.
 
 
 </li>
 </ul>
 
 Contract Routing and Compliance Coordination
 
 
 
 <ul>
 <li>
 Facilitate routing of contracts for review and approval in line with compliance requirements.
 </li>
 <li>
 Monitor adherence to contractual obligations and escalate non-compliance issues.
 </li>
 <li>
 Liaise with legal and procurement teams to ensure compliance standards are met.
 
 
 </li>
 </ul>
 
 Process Efficiency and Continuous Improvement
 
 
 
 <ul>
 <li>
 Contribute to identifying opportunities for improving how business processes are conducted.
 </li>
 <li>
 Recommend and support implementation of workflow enhancements to reduce bottlenecks and improve turnaround time
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong proficiency in Microsoft Excel (pivot tables, formulas, charts) and Word (templates, formatting).
 </li>
 <li>
 Experience with PO systems and invoice processing tools.
 </li>
 <li>
 Excellent attention to detail and organizational skills.
 </li>
 <li>
 Ability to work independently and collaboratively across teams.
 </li>
 <li>
 Prior experience in business operations, procurement, or finance administration is preferred.
 
 
 </li>
 </ul>
 
 Background Check Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
 
 
 Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
 
 
 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
 
 
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
 
 requesting accommodations.
 
</div>

Business Operations Coordinator

<div>
 
 Overview
 
 
 
 This position will be part of the GBS organization supporting Frito Lay North America business retail customer team. The TPM analyst is critical to maintain promotions backend data both on internal systems and external systems. The analyst will be also responsible to process promotion invoices and sharing new item information with the retailer teams. The analyst will be working with the Lead analyst who will channel work on various work groups mentioned above or outside of it. The analyst role is business impacting and time bound; accuracy and timeliness of completion of tasks is critical for the PC team&rsquo;s success in turn the sales teams&rsquo;. The TPM analyst will be expected to work on transformation initiatives of their respective processes and bring in their learnings to streamling, automate and effectively lay down processes with the Lead analyst support.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Associate TPM analysts work with the Lead analyst to pick up format / region responsibilities.
 </li>
 <li>
 Ensure delivering below work tasks adhering to SLAs and OLAs.
 </li>
 <li>
 Promo data ingestion in Pepsico internal systems and customer external portals for trade planning, demand planning.
 </li>
 <li>
 Contract management which is an agreement between retailer and Pepsico to be managed end to end for upcoming promotions.
 </li>
 <li>
 Update TPM events , Deal sheets and New item maintenance based on promotions discussion with retailers and price changes.
 </li>
 <li>
 Processing and reconciliations of Payments/Deduction invoices and monitor approvals from Stakeholders and its timeliness
 </li>
 <li>
 Invoice analysis, breakdown by segmentation and ensure timely closure of tactics post payments and manage trade Spend in respective accounts.
 </li>
 <li>
 Communicate Risks and Opportunities to Sales team /Control/Finance.
 </li>
 <li>
 Validate Tactic pricing with Pricing Grids for any discrepancy in accruals and invoice
 </li>
 <li>
 Payments and funding tracking for vendors
 </li>
 <li>
 Manage expectations through verbal and written interactions with internal teams that includes sales, Finance and Control
 </li>
 <li>
 Ensure delivery of accurate and timely payment data in accordance with agreed service level agreements (SLA)
 </li>
 <li>
 Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in commerce/business administration/marketing or Finance, Master&rsquo;s degree is a plus
 </li>
 <li>
 Prior Fast Moving Consumer Goods (FMCG) company experience preferred
 </li>
 <li>
 Analytical Skills: Good data skills and ability work through large data sets
 </li>
 <li>
 Communication: Strong communication skills and collaboration skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 </ul>
</div>

Assistant Manager : Sales

<div>
 
 Overview
 
 
 
 We are looking for dynamic and detail-oriented professionals to join our team in an L4 role focused on Operations and Trade Promotions Management. This role is ideal for individuals with 2-4 years of experience who excel in stakeholder communication, process optimization, and data-driven decision-making. You will play a key role in managing trade promotion operations, supporting business teams, and driving continuous improvement through analytical tools and automation.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and support day-to-day operations related to Trade Promotions Management (TPM).
 </li>
 <li>
 Develop and maintain dashboards and reports using Power BI.
 </li>
 <li>
 Automate business processes and transform data using Python libraries (e.g., Pandas, NumPy, etc.).
 </li>
 <li>
 Collaborate with cross-functional teams to ensure smooth execution of promotional plans and operational workflows.
 </li>
 <li>
 Communicate effectively with stakeholders to gather requirements, provide updates, and resolve issues.
 </li>
 <li>
 Identify opportunities for process improvement and contribute to the development of scalable solutions.
 </li>
 <li>
 Ensure data accuracy, consistency, and timely reporting across systems.
 </li>
 <li>
 Maintain documentation and provide training or support to end users as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-4 years of experience in operations, trade promotions, or related business functions.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to work across teams and manage stakeholders.
 </li>
 <li>
 Proficiency in Microsoft Excel (including advanced functions and data handling).
 </li>
 <li>
 Experience with Power BI for data visualization and reporting.
 </li>
 <li>
 Good understanding of business systems is a plus.
 </li>
 <li>
 Intermediate knowledge of Python is a plus, especially for automation or data transformation tasks.
 </li>
 <li>
 Strong attention to detail, logical thinking, and a proactive attitude.
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent in any discipline.
 </li>
 </ul>
</div>

Assistant Manager- Sales Admin & Ops

Eternal Robotics

<div>
 
 
 Job Description: Business Analyst
 
 
 
 Role Overview:
 
 
 ER is seeking a highly motivated and entrepreneurial Business Analyst to join our team and play a pivotal role in delivering products and services to our valued customers. As a Business Analyst, you will be responsible for owning and managing the documentation aspects of projects, collaborating closely with Project Managers, Product Managers, technical teams, sales teams, and customers. Your role will be crucial in ensuring the successful execution and delivery of projects while adhering to ER's Project and Quality management policies.
 
 
 
 
 
 Responsibilities:
 
 
 
 Project Management:
 
 
 <ul>
 <li>
 Gather and document customer requirements, ensuring a clear understanding of expectations.
 </li>
 <li>
 Prepare comprehensive project plans including milestones, budgets, resource allocation, and UAT plans.
 </li>
 <li>
 Create and maintain detailed project documentation throughout the project lifecycle.
 </li>
 </ul>
 
 
 
 
 
 Agile Environment:
 
 
 <ul>
 <li>
 Collaborate within an agile framework, adapting to changes and contributing to continuous improvement.
 </li>
 <li>
 Participate in agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration:
 
 
 <ul>
 <li>
 Work closely with Project Managers, Product Managers, technical teams, and other stakeholders to deliver successful projects.
 </li>
 <li>
 Provide valuable insights and feedback to enhance project processes and outcomes.
 </li>
 </ul>
 
 
 
 
 
 Communication Liaison:
 
 
 <ul>
 <li>
 Facilitate effective communication between technical teams and sales teams during pre-sales activities.
 </li>
 <li>
 Act as a bridge between customer teams and delivery teams, ensuring smooth communication during project execution.
 </li>
 </ul>
 
 
 
 
 
 Quality Compliance:
 
 
 <ul>
 <li>
 Ensure that all projects adhere to ER's Project and Quality management policies and processes.
 </li>
 <li>
 Perform regular quality checks and ensure project documentation is accurate and up to date.
 </li>
 </ul>
 
 
 
 
 
 Pre-sales Support:
 
 
 <ul>
 <li>
 Assist in pre-sales activities by providing documentation support and addressing customer queries.
 </li>
 <li>
 Ensure alignment between customer expectations and project capabilities.
 </li>
 </ul>
 
 
 
 
 
 Independent Contributor:
 
 
 <ul>
 <li>
 Demonstrate self-motivation and the ability to work independently while contributing effectively to cross-functional teams.
 </li>
 </ul>
 
 
 
 
 Qualifications and Experience:
 
 <ul>
 <li>
 Bachelor's degree in Business, Computer Science, Engineering, or a related field.
 </li>
 <li>
 Proven experience as a Business Analyst in delivering complex IT and OT projects.
 </li>
 <li>
 Strong knowledge of agile methodologies and experience working in agile environments.
 </li>
 <li>
 Excellent documentation skills with the ability to create detailed project plans, requirements documents, and UAT plans.
 </li>
 <li>
 Exceptional communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.
 </li>
 <li>
 Startup Founder / Operator Experience preferred.
 </li>
 <li>
 Ability to multitask, manage priorities, and adapt to changes in a dynamic environment.
 </li>
 <li>
 Strong problem-solving skills with a focus on delivering customer-centric solutions.
 </li>
 <li>
 Proficiency in project management tools, collaboration platforms like Jira, Miro, CRM, and MS Office suite.
 </li>
 <li>
 Self-driven and proactive mindset, capable of taking ownership and driving initiatives.
 </li>
 <li>
 Abilities in prompt engineering and usage of Generative AI tools for productivity enhancement is a plus
 </li>
 </ul>
 
 
 
 
 
 Key Result Areas (KRA) &amp; Key Performance Indicators (KPIs)
 
 
 
 Project Documentation
 
 
 Percentage of projects with accurate and comprehensive project plans, milestones, budgets, and UAT plans.
 
 
 Communication Effectiveness
 
 
 Average response time to queries from technical teams, sales teams, and customers during project execution.
 
 
 Quality Compliance
 
 
 Percentage of projects compliant with ER's Project and Quality management policies and processes.
 
 
 Project Outcome
 
 
 Percentage of projects delivered within the specified scope, budget, and timeline.
 
 
 Stakeholder Management
 
 
 Quality of relationship established with technical teams, sales teams, and customers.
 
 
 Agile Collaboration
 
 
 Adherence to agile ceremonies (e.g., sprint planning, backlog grooming, retrospectives).
 
 
 Contribution to continuous improvement initiatives within the agile framework.
 
 
 Pre-sales Support
 
 
 Timeliness and accuracy of documentation provided for pre-sales activities.
 
 
 Alignment between customer expectations set during pre-sales and actual project capabilities.
 
 
 
 
 
 
 Why Join ER:
 
 
 
 Joining ER means being part of a dynamic and innovative team that is driving digital transformation across industries. As a Business Analyst, you will play a critical role in shaping and delivering cutting-edge Hypervise services to our clients. We offer a collaborative work environment, opportunities for professional growth, and the chance to work on challenging projects that make a real impact.
 
 
 
</div>

Business Analyst

Explore 84+ Operations analyst in Hyderabad this December. Find roles across top companies and apply now to boost your career.